AMX NMX-ATC-N4321 Manual

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QUICK START GUIDE

SVSI NMX-ATC-N4321 Audio over IP Transceiver

Overview

The SVSI NMX-ATC-N4321 Audio Transceiver sends and receives audio over

IP. Balanced or unbalanced audio input coming into the N4321’s AUDIO IN

port is converted into network packets for output through the RJ45 port.

Units can be stacked to deliver low-latency, multi-channel audio over a

house network or a physically separate network (using the two auto-sensing

gigabit Ethernet ports). One Ethernet port is Power Over Ethernet (PoE) for

use with a PoE switch, eliminating the need for an external power supply.

Since control is the same as SVSI’s video matrix, video and audio matrices

can be combined and routed using the same controller.

FIG. 1 N4321 LEDS AND CONNECTORS

Establishing Connection

Before using your N4321 unit, it must be configured using the free N-Able

device management software. However, you will not be able to configure

units until they are in the same subnet as the host computer. N-Series

devices are shipped in Auto-IP mode with a default IP address of

169.254.xxx.xxx. The sample steps below show how the required changes

(to the host computer’s IP settings) are made in a Windows environment.

Steps for IP address configuration:

1. From the Control Panel > Network and Internet dialog box, select

Network and Sharing Center.

2. Select .Change adapter settings

3. Select the wired interface connected to your AV network.

4. Click the button.Properties

5. Scroll down in the list to the Internet Protocol Version 4 (TCP/IPv4)

option. Highlight it and click the button.Properties

6. Enable the Use the following IP address option, and enter the static IP

address provided to you by your network administrator. See FIG. 2.

FIG. 2 SETTING A STATIC IP ADDRESS

NOTE: If the computer does not need Internet access, you can simply enter a

unique 169.254.xxx.xxx IP address with a 255.255.0.0 Subnet mask. Contact

your network administrator if you are unsure of how to configure the existing

interface. If the computer already has a statically-assigned IP address, click

on the Advanced button. Then click Add to enter a unique 169.254.xxx.xxx

address with a subnet of 255.255.0.0.

Steps for auto discovering devices on the network:

1. Use the host computer to download and install the latest version of

N-Able:

PC version - http://www.amx.com/products/N-ABLE-PC.asp

Mac version - http://www.amx.com/products/N-ABLE-MAC.asp

2. Attach your N4321 unit(s) to the layer-3 network switch.

3. Disable the wireless adapter on your computer (it must be hard-wired

to the switch).

4. Connect the host computer to the layer-3 network switch.

5. Open the N-Able application.

If all devices do not appear automatically, click the Auto Discover button on

the tab. This issues a broadcast command that will Unit Management

discover all units even if they are not in the same IP subnet.

Understanding the N-Able Interface

Once the host IP address is configured properly, you can view all discovered

units using N-Able. Access the N4321 units from the following tabs:

• tab - N4321 units have listed in their Unit Management N4000 Audio

Type field.

• tab - N4321 units have a musical note icon next to their Audio Matrix

names (as shown in FIG. 3).

FIG. 3 AUDIO MATRIX

In the Audio Matrix tab (shown previously in FIG. 3) Hover over a unit name

with your mouse to view tool tips providing critical information about each

device. Double-click any device to view its Settings page (shown in FIG. 4).

If prompted, enter and for the default login username and admin password

password.

Basic Installation Guidelines

Connections Options

Power: PoE: P0 Connect the unit’s port to an active, PoE-enabled

network switch

External power supply: If not using PoE for power, connect a

12V regulated power supply (part number N9312) to the

unit’s two-pin terminal block plug connector labeled +12V

2A.

Network: PoE units: If using PoE to power the unit, you should already

have a network connection.

Externally powered units:

If not using PoE, connect the P0 port

or port to the network with the appropriate cableP1

Audio: For audio encoding, connect a line level analog audio source

to the input terminal block plug connectorAudio

N4321 Audio Transceiver

5-pin Phoenix connectors

for balanced audio input/output

2-channel, unbalanced

audio output

button

indicators

Device reset

ID discovery

button

Status

HARMAN. Oracle, Java and any other company or brand name referenced may be trademarks/registered trademarks of their respective companies.

AMX does not assume responsibility for errors or omissions. AMX also reserves the right to alter specifications without prior notice at any time.

The AMX Warranty and Return Policy and related documents can be viewed/downloaded at www.amx.com.

3000 RESEARCH DRIVE, RICHARDSON, TX 75082 AMX.com | 800.222.0193 | 469.624.8000 | +1.469.624.7400 | fax 469.624.7153

AMX (UK) LTD, AMX by HARMAN - Unit C, Auster Road, Clifton Moor, York, YO30 4GD United Kingdom • +44 1904-343-100 • www.amx.com/eu/

800-4321 REV: A

Last Revised: 01/2016

NOTE: If you would like for N-Able to support auto-login to your units, make

sure N-Able’s Device Auto-login settings match the unit’s username and

password (by selecting N-Able > Settings from the N-Able tool bar).

FIG. 4 .N4321 SETTINGS PAGE

Troubleshooting Guidelines

When troubleshooting, start with verifying the network address, subnet

mask, and gateway address. Make sure the network switch is properly con-

figured and that the receive portion of the N4321 was assigned to an exist-

ing stream number. If the device does not output anticipated audio,

disconnect it from the AV network and connect Encoder directly to the

N4321 for testing. Units must be pre-configured first before connecting

directly. If problems persist, refer to the following troubleshooting tip list.

Unless specified otherwise, the configuration choices mentioned can be

found on the device’s page.Settings

1. Verify in N-Able that the receive portion of the N4321 has been

assigned to an Encoder.

2. Verify Receiver Output is selected and that is disabled.Receiver Mute

3. If source is multicast stream from an N1000 or N2000 Encoder, verify

that is unchecked.RX Unicast

4. If source is unicast stream from another N4321, ATR201, or other uni-

cast SVSI device, verify that the RX Unicast is checked.

5. If source is N3000 Encoder, verify the is checked on Enable PCM Audio

the N3000 Encoder page.Settings

6. Verify that the N4321 receive is not routed from N4321 transmit to

N4321 receive (same physical unit).

7. Verify with both headphone and lineout connection that audio is not

present and that audio levels for headphone and lineout volume are set

to 100% (all the way right on the sliding bars).

8. If multi-channel audio is being generated by the Encoder, verify that

Line out source on the N4321 is set to Downmix FL/FR OR to or

another channel set for appropriate output.

9. Verify VLAN Tagging is not enabled.

10. If the device is connected to another SVSI device via the upstream

unit’s network ports, verify that all units have and checked to P0 P1

allow traffic (and that P0 is not disabled).

Optional Accessories:

N9312 12V External Power Supply

N9101 Rack Mounting Wings

N9102 1RU Rack Shelf (holds 2 cards)

N9206 2RU Card Cage (holds up to 6 cards)

Contact SVSI technical support at svsisupport@harman.com or

256.461.7143 x9900 for any installation issues.

Product Specifications

Model Available (in

stand-alone or card

versions):

NMX-ATC-N4321 Audio Transceiver

Power Requirements: Can be powered via a PoE switch or other equipment PoE:

with a PoE source. Conforms to IEEE 802.3af Class 3 (802.3at

Type 1).

External power supply: 2.0 Amp @ 12 Volts DC; 100-240

Volts AC power supply with country-specific power cord;

Part number N9312 (sold separately).

Dimensions (HWD): 1.05” x 7.888” x 5.5” (2.67cm x 20.04cm x 13.8cm)

Weight: 1.55 lbs (0.7kg)

Certifications: FCC, CE, and NTRL

Environmental: Temperature: 32° to 104°F (0° to 40°C)

Humidity: 10% to 90% RH (non-condensing)

Mounting Options: Stand alone, surface mount, wall mount, or rack mount.*

NOTE: *Mounting wings (part number N9101) required for surface and wall mounting.

Rack shelf (part number N9102) or card cage (part number N9206) required for rack

mounting. Shelf accommodates two side-by-side NMX-ATC-N4321 stand-alone units.

Card cage accommodates up to six NMX-ATC-N4321 cards (mix and match any series).

Mounting accessories sold separately and are compatible with most N-Series devices.

Produkt Specifikationer

Mærke:	AMX
Kategori:	Ikke kategoriseret
Model:	NMX-ATC-N4321

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