APC BE400-UK Manual

APC Server BE400-UK

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Side 1/2

Back-UPS ES 400/550/700

User’s Guide

™

1Connect Battery

For safety, the Back-UPS ES is shipped with one battery wire disco

nnected. The Back-UPS ES will not operate until the wire is c

onnected to the touch

safe battery terminal.

NOTE: Small sparks may occur during battery connection. This is normal.

TURN the Back-UPS ES over and

slide the battery compartment

cover off of the battery housing.

1 2 3

LIFT the battery out of the compartment

and connect the black wire to the

negative (-) battery terminal. Ensure the

batteries are installed as shown below.

Slide the battery compartment cover

back onto the battery housing.

Place the Back-UPS ES to avoid:

- Direct sunlight

- Excessive heat

- Excessive humidity or contact with fluids

Plug the Back-UPS ES power cord directly into a wall outlet; not a

surge protector or power strip. The wall outlet should be located near

the equipment and be easily accessible.

Connect Modem / Phone / DSL / Fax / 10/100 Base- T/HPNA to

Surge Protection.

The Back-UPS protects a single line (2-wire) phone (including Digital

Subscriber line - DSL), Home Phoneline Networking Association (HPNA)

type equipment, modem, 10/100 Base-T Ethernet, or fax machines from

surges when connected through the UPS as shown in the drawing below.

Note: Telephone Cable OR Network Cable should be connected to Surge

Protection ports. Do not connect the UPS surge protection ports to both

Telephone and Network System cables at the same time.

Connect Computer Cable (This is applicable for 550/700 only)

The supplied cable and software provide automatic file saving and

shutdown of the operating system in the case of a sustained power outage.

Connect the cable to the Data Port of the Back-UPS ES. Connect the other

end of the cable to the USB port on your computer. The software will

automatically find the USB Port of your computer.

2 Connect Equipment

Surge Protection Only

These outlets provide full-time protection from surges even if

the Back-UPS ES is switched OFF. Plug your printer, fax

machine, scanner, or other peripherals that do not need

battery power into these outlets.

Battery Backup Surge Protection

These outlets are powered whenever the Back-UPS ES is

switched ON. During a power outage or other AC

problems (brownouts, over-voltages), these outlets will be

powered for a limited time by the Back-UPS ES. Plug your

computer, monitor, and two other data-sensitive devices

(external disk or tape drive) into these outlets.

3Power On and

Install Software

EN 990-2375A

Press the ON/OFF switch to power the unit

ON.

A single short beep and the green “Power On”

indicator confirms that Back-UPS ES is on and

ready to provide protection.

The Back-UPS ES should charge for at least

16 hours to ensure sufficient runtime. The unit

is being charged whenever it is connected to

AC power, whether the unit is turned ON or

OFF.

Install the PowerChute™ Personal

Edition software (This is applicable for

550/700 only.)

Place the PowerChute Personal Edition CD-

ROM into your computer and follow the

installation instructions on the screen.

Status Indicators

The Back-UPS ES indicates operating status using a combination of visual and audible indicators.

Use the following table to identify the status of the Back-UPS ES.

Status Visual Indications

(Power On - Green)

(Replace Battery - Red)

Audible Indication Alarm Terminates

When

Power On - UPS is supplying conditioned

AC power to the load.

Power On LED - ON None Not applicable.

On Battery - UPS is supplying battery

power to the load connected to the Battery

outlets.

Power On LED - ON (off

during beep)

Beeping 4 times every

30 seconds

UPS transfers back to

Power On operation, or

when UPS is turned off.

Low Battery Warning - UPS is supplying

battery power to the load connected to the

Battery outlets and the battery is near

exhaustion.

Power On LED - flashing Rapid beeping (every

1/2 second)

UPS transfers back to

normal operation, or

when UPS is turned off.

Replace Battery - Battery is in need of

charging or is at the end of its usual life and

must be replaced.

Power On and Replace

Battery LEDs - Flashing

(alternating)

Constant tone UPS turned off with the

power switch.

Battery Disconnected - The battery is

disconnected or bad battery.

Replace Battery LED -

flashing

Constant tone UPS turned off with the

power switch.

Overload Shutdown - During On Battery

operation a battery power supplied outlet

overload was detected.

None Constant tone UPS turned off with the

power switch.

Sleep Mode - During On Battery operation

the battery power has been completely

exhausted and the UPS is waiting for AC

power to return to normal.

None Beeping once every 4

seconds.

AC power is restored, or

if AC power is not

restored within 32

seconds, or the UPS is

turned off.

See the Troubleshooting section for additional assistance.

2013 APC by Schneider Electric

. APC, the APC logo, Back-UPS and PowerChute are owned by Schneider Electric Industries S.A.S.,

07/2013

or their affiliated companies. All other trademarks are property of their respective owners.

DATALINE OUTPUT

TO COMPUTER USB

FROM WALL JACK

PORT (BACK-UPS ES 550

AND ES 700 ONLY)

TO DSL MODEM,

PHONE, NETWORK

(10/100 Base-T)

bu366a

CIRCUIT BREAKER

PUSH TO RESET

bu365d

POWER ON/

REPLACE BATTERY

INDICATOR

AC LINE

CORD

Troubleshooting Use the table below to solve minor Back-UPS ES installation or operation problems. Consult Schneider Electric IT (SEIT) Online

Technical Support or call SEIT Technical Support for assistance with problems that cannot be resolved using the table below:

Problem

Specifications

Warranty

Service

Input Voltage 230 Vrms Nominal

Frequency 50 - 60 Hz (auto sensing)

Brownout Transfer 180 Vrms, typical

Over-voltage Transfer 266 Vrms, typical

Output Voltage On Battery 230 Vac rms +/- 8%

Total Amperage (8 outlets) 10 Amps (including UPS output)

UPS Capacity (4 outlets) 400VA/240W 550VA/330W 700VA/405W

Frequency - On Battery 50/60 Hz +/-1 Hz

Transfer Time 6 ms typical, 10 ms maximum

Protection and Filter AC Surge Protection Full time, 310 joules

Phone/fax/DSL Surge

Protection

Single line (2-wire)

Network Surge Protection 10/100Base-T Ethernet

EMI/RFI Filter Full time

AC Input Resettable circuit breaker

Battery Type Sealed, maintenance-free lead acid

Average Life 3 - 5 years depending on the number of discharge

cycles and environmental temperature

Physical Net Weight 5.4kg 6.4kg 6.8kg

Dimensions (H x W x D) 285 x 230 x 86 mm

(11.18” x 9.05” x 3.3 in.)

Operating Temperature 0oC to 40 oC (32 oF to 104 oF)

Storage Temperature -15 oC to 45 oC (5 oF to 113 oF)

Operating Relative Humidity 0 to 95% non-condensing

Operating Elevation 0 to 3000 m (0 to 10,000 ft)

The standard warranty is three (3) years from the date of purchase. Schneider Electric

IT (SEIT) standard procedure is to replace the original unit with a factory reconditioned

unit. Customers who must have the original unit back due to the assignment of asset

tags and set depreciation schedules must declare such a need at first contact with an

SEIT Technical Support representative. SEIT will ship the replacement unit once the

defective unit has been received by the repair department, or cross ship upon the

receipt of a valid credit card number. The customer pays for shipping the unit to SEIT.

SEIT pays ground freight transportation costs to ship the replacement unit to the

customer.

If the unit requires service, do not return it to the dealer. Follow these steps:

1. Review the Troubleshooting section of the manual to eliminate common

problems.

2. If the problem persists, contact Schneider Electric IT (SEIT) Customer Support

through the APC by Schneider Electric Web site, www.apc.com.

a. Note the model number and serial number and the date of purchase. The

model and serial numbers are located on the rear panel of the unit and are

available through the LCD display on select models.

b. Call SEIT Customer Support and a technician will attempt to solve the

problem over the phone. If this is not possible, the technician will issue a

Returned Material Authorization Number (RMA#).

c. If the unit is under warranty, the repairs are free.

d. Service procedures and returns may vary internationally. Refer to the APC b

Schneider Electric Web site for country specific instructions.

3. Pack the unit in the original packaging whenever possible to avoid damage in

transit. Never use foam beads for packaging. Damage sustained in transit is no

covered under warranty.

4. Always DISCONNECT THE UPS BATTERIES before shipping. The United

States Department of Transportation (DOT), and the International Air

Transport Association (IATA) regulations require that UPS batteries be

disconnected before shipping. The internal batteries may remain in the UPS.

5. Write the RMA# provided by Customer Support on the outside of the package.

6. Return the unit by insured, pre-paid carrier to the address provided by Custome

Support.

Order Replacement Battery

Replace with an APC by Schneider Electric qualified battery. Replacement batteries

can be ordered from www.apc.com (valid credit card required). For Back-UPS ES 400,

order APCRBC106 as directed by SEIT Technical Support. For Back-UPS ES 550,

order RBC2. For Back-UPS ES 700, order RBC17.

Item Specification BE400 BE550 BE700

165 mm

(6.50 in.)

Wall Mounting Template

Wall Mount of UPS

APC by Schneider Electric IT

Customer Support Worldwide

For country specific customer support, go to the APC by Schneider Electric Web site,

www.apc.com.

Solution

Back-UPS ES will not turn on.

No power available at the Surge Protection

Only outlets.

Connected equipment loses power.

The Power On indicator is lit and the Back-

UPS ES is beeping four times every 30

seconds.

The Power On indicator flashes once per

second and the Back-UPS ES beeps once per

second at the same time.

Inadequate runtime.

Connect the battery (see Connect Battery) and ensure power is available at the wall

outlet.

Reduce the amount of equipment plugged into Surge Protection Only outlets.

Ensure the fuse or circuit breaker for the outlet is not tripped, and that the wall switch

controlling the outlet (if any) is in the ON position.

Ensure the equipment you want to stay powered during a power failure is plugged

into the Battery Backup/Surge Protection outlets and NOT the Surge Protection Only

outlets.

Make sure the equipment plugged into the Battery Backup/Surge Protection outlets

of the unit are not overloading the capacity of the unit. Try removing some of the

equipment and see if the problem continues.

The Back-UPS ES is operating normally.

The Back-UPS ES can only operate on battery power for a limited amount of time.

The unit will eventually turn off when the available battery power has been used.

Allow the unit to recharge for 16 hours before continuing use of the unit.

The output waveform is designed for computers and computer-related equipment. It

is not designed for use with motor-type equipment.

Contact SEIT Technical Support for further troubleshooting.

The Back-UPS ES is operating normally and using battery power. Once On Battery,

you should save your current work, power down your equipment, and turn the unit

OFF. Once normal power is restored, you may turn the unit back ON and power your

equipment.

The Back-UPS ES is about to shut off due to a low battery charge condition! When

the unit beeps once every second, the battery has about 2 minutes of power

remaining. Immediately power down your computer and turn the unit OFF. When

normal power returns, the unit will recharge the battery.

Allow the unit to charge by leaving it plugged into the wall for at least 16 hours.

As a battery ages, the amount of runtime available will decrease. You can replace

the battery by ordering one at www.apc.com. Batteries also age prematurely if the

Back-UPS ES is placed near excessive heat.

The UPS can be mounted vertically or horizontally to a wall surface. Use the template below to

position the mounting fasteners (not supplied). Wall mount the UPS as follows;

1. Hold this page against the wall in the desired mounting location.

2. Use thumbtacks or tape to hold this page in place against the wall. Use a sharp nail or pin to

puncture the center of each template circle to mark the wall.

3. Install the mounting fasteners at the marked locations. Leave the head of both fasteners 8

mm (5/16) out from the face of the wall. The fasteners must be able to support 6.8 Kg.

4. Mount the UPS by positioning the key-hole slots over the mounting fasteners heads. For ver-

tical mounting, slide the UPS down into place. For horizontal mounting, turn it slightly counter-

clockwise until it is securly in place.

Battery is disconnected or AC power is not available at the

wall outlet.

Surge Protection Only outlets have been overloaded.

AC power not available at the wall outlet.

Equipment is connected to the Surge Protection Only

outlets.

The Back-UPS ES is overloaded.

PowerChute Personal Edition software has performed a

shutdown due to a power failure.

The Back-UPS ES has exhausted its available battery

power.

Connected equipment does not accept the step-

approximated sine waveform of the Back-UPS ES.

The Back-UPS ES may require service.

The Back-UPS ES is using battery.

Battery capacity is low (about 2 minutes of use remaining).

The battery is not fully charged.

Battery is near the end of useful life.

Produkt Specifikationer

Mærke:	APC
Kategori:	Server
Model:	BE400-UK
Bredde:	230 mm
Dybde:	285 mm
Højde:	86 mm
Vægt:	5400 g
Produktfarve:	Kul
Pakkevægt:	5600 g
Pakkedybde:	366 mm
Pakkebredde:	300 mm
Pakkehøjde:	132 mm
Batteriteknologi:	Blybatterier (VRLA)
Formfaktor:	Kompakt
Opbevaringstemperatur (T-T):	0 - 40 °C
Relativ luftfugtighed ved drift (H-H):	0 - 95 %
Relativ luftfugtighed ved opbevaring (H-H):	0 - 95 %
Driftstemperatur (T-T):	0 - 40 °C
Støjniveau:	45 dB
Udgangseffekt:	240 W
Certificering:	BSI 1363
LED-indikatorer:	Ja
Kabellængde:	1.83 m
Opladningstid for batteri:	16 t
Bæredygtighedscertifikater:	RoHS
Driftshøjde:	0 - 15000 m
Ikke-drift højde:	0 - 15000 m
Indgangsfrekvens:	50/60 Hz
Lydalarmer:	Ja
AC udgange, antal:	8 AC stikkontakt(er)
AC stikkontakt typer:	BS 1363
Overspænding energivurdering:	310 J
Indgående driftsspænding (maks.):	230 V
Output strømkapacitet (VA):	0.4 kVA
Indgående driftsspænding (min.):	230 V
Udgangs driftsspænding (min.):	230 V
Udgangs driftsspænding (maks.):	230 V
UPS topologi:	Standby (offline)
Beskyttelsesfunktioner mod strømstød:	Network,Telephone
Typisk backup tid ved halv styrke:	18.1 min.
Typisk backup tid ved fuld styrke:	5.2 min.