Sensivity: Internal / Non-Personal Data
HomeWhiz Supported Dryer Product Data Disclosure
At Beko, we believe that transparency is a cornerstone of trust. To support this, here’s an
informaon about the data generated our connected devices, provided in line with Arcle by
3(2) of the EU Data Act (Regulaon (EU) 2023/2854). You’ll nd everything you need to know—
what data is collected, how it’s handled, and how you can control it—in one place. If you have
any addional quesons, you can contact us via the following link:
hps://www.homewhiz.com/contact/
Product: Dryer (HomeWhiz-supported)
Data type: Error codes, diagnosc logs, executed program parameters,
and associated sensor data.
Esmated volume: 1,75 KB-3,50KB/ per cycle
Drying cycle-based data generaon and transmission.
On device: Generated data aggregated into a packet every cycle. If device
is already connected, data directly transmied to cloud. If device in
disconnected state up to data packets are stored unl the next 95
connecon. Upon the 96th data packet, if the device is sll unable to
synchronize, the oldest packets will be overwrien.
In cloud: 10 years to support long product life cycles, and enable long-
term performance analysis.
Requests to access, retrieve or delete product data can be made via the
HomeWhiz mobile app: Support Center → Contact → Contact Us → select
product → choose request type. HomeWhiz Terms of Service are available
in the HomeWhiz app.A confirmation email acknowledging receipt of the
request is sent to the registered address. Data is provided securely as an
email attachment, or the user is informed of deletion. Access to data is
granted only after verification of the requester’s registered account
credentials. Some product data may contain information protected as
trade secrets under Union or national law. When product data is
provided whether to you directly or to a third party you designate — —
we will apply proportionate technical and contractual safeguards to
protect such information, including confidentiality obligations and use
limitations in accordance with the Data Act. These conditions apply
equally to all recipients. If, despite the application of such safeguards,
disclosure would be highly likely to cause serious economic damage, we
may limit or refuse access in line with Article 5(11) of the Data Act and
will inform you of the reasons
