English
GRM-02252
CONTENTS
INTRODUCTION
Hatco Glo-Ray
®
Infrared Strip Heaters ensure maximum
food holding and minimize the risk of food-borne illness.
Optimum safety and quality is the result of food held at the
proper serving temperatures using Glo-Ray’s pre-focused heat
patterns. The pre-focused heat pattern prevents foods from
being over-cooked in the middle and cooling off around the
edges by concentrating higher temperatures to the outer edges
of holding surfaces where heat loss is the greatest. Utilizing
specially designed reflectors to direct the heat from the
element, Glo-Ray Strip Heaters safely maintain peak serving
temperatures longer without cooking the food beyond the point
of excellence.
Glo-Ray Infrared Strip Heaters are available from the
factory with or without shatter-resistant incandescent lights
to illuminate the warming area. These bulbs have a special
coating that guards against injury and food contamination in
the event of breakage.
Glo-Ray Infrared Strip Heaters are a product of extensive
research and field testing. The materials used were selected
for maximum durability, attractive appearance, and optimum
performance. Every unit is inspected and tested thoroughly
prior to shipment.
This manual provides the installation, safety, and operating
instructions for Glo-Ray Infrared Strip Heaters. Hatco
recommends all installation, operating, and safety instructions
appearing in this manual be read prior to installation or
operation of a unit.
Safety information that appears in this manual is identified by
the following signal word panels:
WARNING
WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.
CAUTION indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.
NOTICE
NOTICE is used to address practices not related to
personal injury.
Important Owner Information ..............................................2
Introduction ...........................................................................2
Important Safety Information ..............................................3
Model Description ................................................................4
Model Designation ...............................................................4
Specifications .......................................................................5
Plug Configurations .............................................................5
Dimensions .......................................................................... 5
Installation .............................................................................6
General ................................................................................ 6
Recommended Mounting Heights .......................................7
Minimum Clearance Requirements .....................................7
Installing Portable Units .......................................................9
Installing Chain Suspended Units .....................................10
Installing Permanent Units ................................................10
Electrical Information ......................................................... 12
Operation .............................................................................14
General .............................................................................. 14
Maintenance ........................................................................15
General .............................................................................. 15
Daily Cleaning ...................................................................15
Replacing Display Light Bulbs ...........................................15
Troubleshooting Guide ......................................................16
Options and Accessories ..................................................16
Limited Warranty ................................................................19
Authorized Parts Distributors ...........................Back Cover
IMPORTANT OWNER INFORMATION
Record the model number, serial number, voltage, and
purchase date of your strip heater in the spaces below
(specification label located on the underside of the unit). Please
have this information available when calling Hatco
®
for service
assistance.
Model No. ________________________________________
Serial No. _________________________________________
Voltage ___________________________________________
Date of Purchase ___________________________________
Register your unit!
Completing online warranty registration will prevent delay in
obtaining warranty coverage. Access the Hatco website at
www.hatcocorp.com, select the Support pull-down menu,
and click on “Warranty”.
Business
Hours: 7:00 am to 5:00 pm Monday–Friday,
Central Time (CT)
(Summer Hours — June to September:
7:00 am to 5:00 pm Monday–Thursday
7:00 am to 4:00 pm Friday)
Telephone: 414-671-6350
E-mail: support@hatcocorp.com
24 Hour 7 Day Parts and Service
Assistance available in the United States
and Canada by calling 414-671-6350.
Additional information can be found by visiting our web site at
www.hatcocorp.com
