TERMS AN COND D ITIONS
1. HI N Au ralia w l provi rts a labour you the Customer as t SE SE st il de pa nd to se
out rei he n.
2. N hi in the warr ty, limi any yot ng an ts rights ou ha may ve under t tr e he ad
pra ices act or any ot r Co onwealth or State L islation. Such ri ts ct he mm eg gh
cannot cha ed by t conditions in this wa anty. S ject to t be ng he rr ub he
co ns be ow is anted senditio l th appliance is warr by Hi nse and/or its Ag ts to en
be free fr defe in mate a rk nship r a om cts rials nd wo ma fo period o 12 m thf on s
on D int rated ls d t on non co in i dels fr DV eg mode an 36 mon hs mb at on mo om
t date of r ase (the “Warr y riod”) he pu ch ant pe
3. This warr ty - an :
a. covers pro cts purc s as W, factured for use in Ma land du ha ed NE manu in
Austra and Tasmania; lia
b. co enc fr t da purc se as st t Cust rs mm es om he te of ha li ed on he ome
invoice;
c. pr ides for the la r and replacem rts necessary in in y r ov bou ent pa to ma ta ou
pro ct in go o r i co ition as specified in this wa andu od pe at ng nd rr ty r, howeve
if repair is needed because of oduct fail e du n al us , pr ur ring orm age
His se has t i to re or r ace t defe ive product or rt en he opt on pair epl he ct pa
of he od ct od ct pa of nd t pr u with a pr u or rt the product of like ki and qua ty li
an pa bed a replaceme nt rt may w or r onditio d of ke kind and ne ec ne li
qu puality and may co le than t original product st ss he rchased and no
charges or ref s l be bas e r lacement pro ct st und wil made ed on th ep du co
difference;
d. ies oappl nly o the orig al t in rchaser and c ot be r sferr ; pu ann t an ed
e. rs prod t for commercial purp es r a riod of ys Cove uc os fo pe 90 da
EG signa and/or advertis usage. ge ing
4. Pr uct Id tificat n od en io
a. His se reserves ght reject claims r y servic or rk where en the ri to fo an es wo
t stom req sting such work services fr sense /or its he Cu er ue or om Hi and
ag duents can t prono ce for verification the se al number and the proof of ri
pu perchase as r o ginal purchase invri oice.
b. The warr ty lan wi l voi if any al Nu er sti er provided to be be ded Seri mb ck
plac on the eq pm is da ged i d or remov . ed ui ent ma , mod fie ed
c. event th a re e r r a e a inst a wa a w re In the at qu st fo ep ir is mad ga rr nty he
t Se al N r i er is n att h to the product or the customer he ri umbe st ck ot ac ed
c not produce for ve fica n the origi l voice, the pairer ll an ri tio na in re wi not
af epa on an om hafect any r irs t product he d the Cust er w l be cil rg a ed
service call- t fe ou e.
5. W t is covha er by is ed th warr ty an
a. The uipme is co red r f lty work ip rts t t ve eq nt ve fo au mansh on pa ha ha
fa r normal use which are contained within the produc iled unde t.
b. s se d/or its Agents will c e if there are y fects in the Hi en an de id an de
mate nd marial a /or work nship
c. This warr ty is only a licable or r rs declared e pment carried an pp f epai on qui
ou th nd smat wi in Mainland Australia a Ta nia
6. W t is n Co r by is rr ty ( l ed):- ha ot ve ed th wa an exc ud
a. y a or ilur an dam ge fa e:
i. of e i e dqu pm nt ue the product i inadeq t y rviced to to be ng ua el se
m ufa re s re end ions; an ctu r’ comm at
ii. resulting from envir mental conditi s incl ing not ted to on on ud and limi
dir dus rodents, insects, rus c sion, salt bu t p, of any rt t, t, t, orro il -u pa
o the product incl i its part or f ud ng s;
i . re lting fr e e ive use “fair r a tear”; ii su om xc ss wea nd
iv. r lting from p r insta ation i l i and n limit to esu oo ll nc ud ng ot ed
positi ing d ex rn ly fi ed equipm t such as plumbing aon an te al tt en nd
drainage, ca g, tenn or due to Incompat i ty of connected blin an ae ib li
equi t; pmen
v. to the prod used by overhe ing as a r ult i or uct ca at es of sit ng
p iti i the equipment, where there is not pr sion r os on ng of ovi fo
adequate ventilat n or a dust ree v en io f en ironm t;
vi. used if y r lia h been dism tle r a ed or rviced ca ou app nce as an d, ep ir se
by meon by any pers other han soon t e t rised au ho His se; en
v . to a product or comp nts, caus by w sur s spikes, ii one ed po er ge or
i luding a nc nd not mited t mli o, ains r a telec ications powe nd ommun
co ctions, to other s cified s rces, i orrect er nne or un pe ou nc pow
cu en vo uarr t, ltage fluct tion, amperage fluct tion, rust or corrosion; ua
vi due to a opp pro c co i h a er jec which ii. dr ed du t; llis on wit noth ob t, use of
is t sign g gence, id or deli rate misuse, the , no de ed, ne li acc ent be ft
abuse, vanda sm, , f rthq ke, elect cal rms or y li flood ire, ea ua ri sto an
other ac G y relat events t of od or an war ed ;
b. sts of a endan d testi w re no mech i orco tt ce an ng he an cal elect cal ri
f lur is entified; ai e id
c. initial setup and in allati o t pr uct; st on f he od
d. Normal inte n costs and costs in rred rou t inst lation ma na ce cu th gh he al
of em eq pe em it s sted as rli u ng iri riodic replac en t;
e. pr ucts with remov or alter se al nu r od ed ed ri mbe s;
f. nsumables such t mited bulbs/glob batte e re te co as but no li to es, ri s, mo
controls;
g. r l a reinsta ati of intern mpone not perfor by a emova nd ll on an al co nt med
fa tho se cenctory au rised rvice tre;
h. m ic cos et or ructur it ; st al ems
i. y ilures d to the in rfer ce from or to her pr ucts a /or An fa ue te en ot od nd
s rces; ou
j. In i o e pr uct to re or o ut ma or c i ia; ab lity f th od ad utp da ged op ed med
7. The Warr y C ses if: - ant ea
a. The product c ses to rry t original man acturer’s serial mber ea ca he uf nu
or ld au io is so at an ct n;
b. The product is r ted; en
c. Da ge to the pro ct s o rr as st in point 6b. ma du ha ccu ed li ed
d. ure to pay monies i on invoic a result nFail ow ng es as of no rr y wa ant
wor requ ntk been carried ou at t t he es of the end user as per poit 15.
8. her re pr loa en he Neit Hisense nor its presentatives ovide n e ipmqu t under t
term o this r ty. s f war an
9. y u ut rised access to t inter l hardware of t product will void An na ho he na he
thi wa ants rr y.
10. R acement items are “Like r ke” and not “ w r old” and epl fo li is ne fo does
not indicate in y way at a faulty pr t will be r laced with a new an th oduc ep
part or it. “ r ke” y either a alun Like fo li ma be qu ity cked (QC) che
r rbished or r o itioned it the me or later efu ec nd un of sa
batch of del/ ze/spe ica ons mo si cif ti
11. y resi outs e of the service cove area of y r a st If ou de id rage ou ne re
aut s rvice ag this warranty es not er the costs of hori ed se ent, do cov
tr s rtation or travel expenses to d fr yan po an om ou mer ho .
12. Hisense acc ts liability for items t t are lost, a d, or sto n as ep no ha dam ge le
a r lt freigh tran rt or rage. If y are re ir trans rt the esu of t, spo sto ou qu ed to po
a liance to an t rpp au ho is rvice c re, y mu e ure t it ed se ent ou st ns hat is
se pa ndcurely cked a insured.
13. On P lic Holidays or other periods en re lar business a ub wh gu nd
w esale operati are t pora ly e r rer ava ability and hol ons em ri ceas d, epai il
warr ty resp se ti s may ext d ond t st ard respon an on me en bey he and se
ti s d to the ava ab ity of re irers a rts. me ue il il pa nd pa
14. Sp ial nditions re ti to Plasma TV’s, LCD TV’s, Panels, Pr ection ec Co la ng oj
Television a Projectiond ns Eq pment ui
a. All D and Plas Panels exhibit me br h dark or rtia y lit LC ma so ig t, pa ll
pix s, a normal limit i of se te nol ies, a the el at on the ch og nd
ma factu g proce es volved a e usua not tic le w n nu rin ss in nd ar lly no eab he
vi ng no ma een de ec lsewi r l rsc images and f tive pixe are t a rr y no wa ant
iss unless they ex ed the manufa re s sp ifications for pi l ue ce ctu r’ ec xe
de he acfects. Where t re are no m ufan turer specifications, Hisense
co mo xe favers the screen provided for 12 or re pi ls that are ili to ng
display
b. ge rete i or rn-in c be a probl r all osp r based Ima nt on bu an em fo ph ho
displays. In extr case r t phosphor burn can oc r if eme s, pe manen cu
st et ft scill/rep itive ima are leges on t he reen for ext d peri s of ende od
ti Such mage to t re covered by e w r y. me. da he sc en is not th ar ant
Please en re t t the prec tions in any ume ati supp ed with su ha au doc nt on li
y r product are follow in or r to avoid pe a t ma to your ou ed de rm nen da ge
display.
c. Where a product is po tionsi ed higher t 1.2m from lowest mount han the
po nt, al ei ng un ed he af mou tsi is w l/c li mo t or w re termarket n and/or
st he th as edands are used, or w re e unit h not been install by a
pr essional in a er, an extra service charge wi apply to unfix and of st ll ll
refix his pr c t odu t.
15. y r perfor on a product der rr ty ere no lt can An epair med un the wa an wh fau
be foun or it is d ed by Hi s or an t ris Hisense d, the em eem sen e, au ho ed
a to be n fa ty der gent, ot ul un this wa anty, or t rrr he epa or f lt is not ir au
covered er the warr ty, a No Fault und f is y le by t und an Fo ee pa ab he
warr y l r of a minimum $1 inc GS ant ho de of 25 T.
16. y r s or services r uir t t are outsi of the rms and An epair eq ed ha de te
conditions of t rranty can be car o at t request of the he wa ried ut he
customer or e to site a ndance e fault is t cover u r du tte wer no ed nde
warr ty as t pr uct t installed or setup c ctly; a cred an he od no been orre it
ca ma be equrd y r ir ried p or the co ncto mme em t ch rvices.en of su se