HP 15-AC023DS Manual

HP Laptop 15-AC023DS

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HP 15 Notebook PC
Compaq 15 Notebook PC
Maintenance and Service Guide
© Copyright 2013, 2014Hewlett-Packard
Development Company, L.P.
AMD and Radeon are trademarks of Advanced
Micro Devices, Inc. Bluetooth is a trademark
owned by its proprietor and used by Hewlett-
Packard Company under license. Intel, Celeron,
Core, and Pentium are trademarks of Intel
Corporation in the U.S. and other countries.
Microsoft and Windows are U.S. registered
trademarks of the Microsoft group of
companies. SD Logo is a trademark of
its proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Second Edition: March 2014
First Edition: December 2013
Document Part Number: 756246-002
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available on all editions of
Windows 8. This computer may require
upgraded and/or separately purchased
hardware, drivers, and/or software to take full
advantage of Windows 8 functionality. See
http://www.microsoft.com for details.
This computer may require upgraded and/ or
separately purchased hardware and/or a DVD
drive to install the Windows 7 software and
take full advantage of Windows 7 functionality.
See http://windows.microsoft.com/en-us/
windows7/get-know-windows-7 for details.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits defined by the International Standard for Safety of Information Technology
Equipment (IEC 60950).
iii
iv Safety warning notice
Downloading a BIOS update .............................................................................................................. 83
Using Advanced System Diagnostics .................................................................................................................. 83
8 Specifications ............................................................................................................................................. 85
Computer specifications ...................................................................................................................................... 85
39.6-cm (15.6-in) display specifications ............................................................................................................ 86
Hard drive specifications ..................................................................................................................................... 87
DVD±RW SuperMulti DL Drive specifications ...................................................................................................... 88
9 Backing up, restoring, and recovering in Windows 8 ....................................................................................... 89
Creating recovery media and backups ................................................................................................................ 89
Creating HP Recovery media ............................................................................................................. 89
Restore and recovery .......................................................................................................................................... 90
Recovering using HP Recovery Manager .......................................................................................... 91
What you need to know .................................................................................................. 91
Using the HP Recovery partition (select models only) .................................................. 91
Using HP Recovery media to recover ............................................................................. 92
Changing the computer boot order ................................................................................ 92
Removing the HP Recovery partition ................................................................................................ 92
10 Backing up, restoring, and recovering in Windows 7 ..................................................................................... 93
Creating backups ................................................................................................................................................. 93
Creating recovery media to recover the original system ................................................................. 93
What you need to know .................................................................................................. 93
Creating the recovery media ........................................................................ 94
Creating system restore points ........................................................................................................ 94
What you need to know .................................................................................................. 94
Creating a system restore point ..................................................................................... 94
Backing up system and personal information .................................................................................. 94
Tips for a successful backup ........................................................................................... 95
What you need to know .................................................................................................. 95
Creating a backup using Windows Backup and Restore ................................................ 95
Restore and recovery .......................................................................................................................................... 96
Restoring to a previous system restore point .................................................................................. 96
Restoring specific files ...................................................................................................................... 96
Restoring specific files using Windows Backup and Restore ......................................... 96
Recovering the original system using HP Recovery Manager .......................................................... 96
What you need to know .................................................................................................. 96
Recovering using HP Recovery partition (select models only) ...................................... 97
Recovering using the recovery media ............................................................................ 97
vii
Category Description AMD Intel
Supports up to 8 GB of system RAM in the following configurations:
8192-MB total system memory (8192×1)
4096-MB total system memory (4096×1)
2048-MB total system memory (2048×1)
2 customer-accessible/upgradable memory module slots
Supports dual-channel memory
DDR3L-1600-MHz Dual Channel Support
DDR3L-1333-MHz Dual Channel Support (DDR3-1600 downgrade to DDR3-1333)
DDR3L-1066-MHz Dual Channel Support (DDR3-1600 downgrade to DDR3-1066)
Supports up to 16 GB of system RAM in the following configurations:
16384-MB total system memory (8192×2)
12288-MB total system memory (8192×1 +4096×2)
8192-MB total system memory (8192×1 or 4096×2)
6144-MB total system memory (4096×1 + 2048×1)
4096-MB total system memory (4096×1 or 2048×1)
2048-MB total system memory (2048×1)
Hard drives Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in) thicknesses
Serial ATA
Supports the following hard drives:
1-TB, 5400-rpm, 9.5-mm
750-GB, 5400-rpm, 9.5-mm
500-GB, 5400-rpm, 9.5-mm or 7.0-mm
320-GB, 5400-rpm, 9.5-mm or 7.0-mm
√ √
Optical drive Fixed, serial ATA, 9.5-mm tray load
DVD+/-RW Double-Layer SuperMulti
Supports zero power optical drive
√ √
Audio/video Single digital microphone
HD audio
Dual speakers
HP TrueVision HD webcam (fixed, no tilt with activity LED, 1280×720 by 30 frames per second)
√ √
Ethernet Integrated 10/100 network interface card (NIC) √ √
Wireless Integrated wireless local area network (WLAN) options by way of wireless module
One or two WLAN antennas built into display assembly
Compatible with Miracast-certified devices
Single antenna support
Support for the following WLAN formats:
Realtek RTL8188EE 802.11bgn 1x1 Wi-Fi Adapter
√ √
2 Chapter 1 Product description
Category Description AMD Intel
Optical drive
Keyboard
4 Chapter 1 Product description
2 External component identification
Display
Component Description
(1) WLAN antennas (1 or 2)* (select models only) Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
(2) WWAN antennas (1 or 2)* (select models only) Send and receive wireless signals to communicate with wireless wide
area networks (WWAN).
(3) Webcam light On: The webcam is in use.
(4) Webcam Records video and captures photographs. Some models allow you to
video conference and chat online using streaming video.
To use the webcam in Windows 8, from the Start screen, type
camera, and then select Camera from the list of applications.
(5) Internal microphone Records sound.
(6) Internal display switch Turns off the display and initiates Sleep if the display is closed while
the power is on.
NOTE: The internal display switch is not visible from the outside of
the computer.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices
that applies to your country or region. To access this guide in Windows 8, from the Start screen, type support, and then select the
HP Support Assistant app.
Display 5
Front
Component Description
Memory card reader Reads optional memory cards that store, manage,
share, or access information.
To insert a card:
Hold the card label-side up, with connectors facing the
slot, insert the card into the slot, and then push in on the
card until it is firmly seated.
To remove a card:
Pull the card out of the slot.
Right side
Component Description
(1) USB 2.0 ports (2) Connect an optional USB device, such as a keyboard,
mouse, external drive, printer, scanner or USB hub.
(2) Optical drive (select models only) Depending on your computer model, reads an optical
disc or reads and writes to an optical disc.
NOTE: For disc compatibility information, go to the
Help and Support web page. Follow the web page
instructions to select your computer model. Select
Support & Drivers, and then select Product
Information.
(3) Optical drive eject button (select models
only)
Releases the disc tray.
6 Chapter 2 External component identification
Keys
Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with the spacebaror the esc key.
(3) Windows key (Windows 8) Returns you to the Start screen from an open app
or the Windows desktop.
NOTE: Pressing the Windows key again will return you to the
previous screen.
(4) Action keys Execute frequently used system functions.
(5) num lk key Alternates between the navigational and numeric functions on
the integrated numeric keypad.
NOTE: The keypad function that is active when the computer
is turned off is reinstated when the computer is turned back on.
(6) Integrated numeric keypad When num lk has been enabled, it can be used like an external
numeric keypad. To alternate between this numeric function
and the navigational function (indicated by the directional
arrows on the keys), press the num lk key.
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Produkt Specifikationer

Mærke: HP
Kategori: Laptop
Model: 15-AC023DS

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