HP g6-2105sc Manual

HP Laptop g6-2105sc

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HP Pavilion g6 Notebook PC
Maintenance and Service Guide
© Copyright 2012 Hewlett-Packard
Development Company, L.P.
AMD is a trademark of Advanced Micro
Devices, Inc. Bluetooth is a trademark
owned by its proprietor and used by
Hewlett-Packard Company under license.
Microsoft, Windows, and Windows 7 are
U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its
proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: April 2012
Document Part Number: 685779-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard,
flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................................................ 1
2 External component identification ................................................................................................................ 5
Display .................................................................................................................................................. 5
Top ....................................................................................................................................................... 6
Buttons and speakers .......................................................................................................... 6
Keys ..................................................................................................................................... 7
Lights ................................................................................................................................... 8
TouchPad ............................................................................................................................ 9
Left side .............................................................................................................................................. 10
Right side ........................................................................................................................................... 11
Bottom components ........................................................................................................................... 12
3 Illustrated parts catalog ............................................................................................................................... 13
Serial number location ........................................................................................................................ 13
Computer major components ............................................................................................................. 14
Display assembly subcomponents ..................................................................................................... 18
Mass storage devices ......................................................................................................................... 19
Miscellaneous parts ............................................................................................................................ 20
Sequential part number listing ............................................................................................................ 21
4 Removal and replacement procedures ....................................................................................................... 25
Preliminary replacement requirements ............................................................................................... 25
Tools required .................................................................................................................... 25
Service considerations ....................................................................................................... 25
Plastic parts ....................................................................................................... 25
Cables and connectors ..................................................................................... 25
Drive handling ................................................................................................... 26
Grounding guidelines ......................................................................................................... 26
Electrostatic discharge damage ........................................................................ 26
Packaging and transporting guidelines ............................................. 28
Component replacement procedures ................................................................................................. 29
Service label ...................................................................................................................... 30
Computer feet .................................................................................................................... 30
Battery ............................................................................................................................... 32
Service door ....................................................................................................................... 33
v
Optical drive ....................................................................................................................... 34
Hard drive .......................................................................................................................... 36
Memory module ................................................................................................................. 38
WLAN module .................................................................................................................... 41
Keyboard ........................................................................................................................... 43
Top cover ........................................................................................................................... 47
Speakers ............................................................................................................................ 50
Power button board ........................................................................................................... 51
TouchPad button board ..................................................................................................... 53
TouchPad LED board ........................................................................................................ 54
Display assembly ............................................................................................................... 56
USB board ......................................................................................................................... 62
Power connector ................................................................................................................ 63
System board ..................................................................................................................... 64
RTC battery ....................................................................................................................... 67
Fan and heat sink .............................................................................................................. 68
PCH heat sink .................................................................................................................... 71
Processor ........................................................................................................................... 72
Optical drive cable ............................................................................................................. 73
5 Using Setup Utility (BIOS) and System Diagnostics ................................................................................. 75
Starting Setup Utility (BIOS) ............................................................................................................... 75
Updating the BIOS ............................................................................................................................. 75
Determining the BIOS version ........................................................................................... 75
Downloading a BIOS update ............................................................................................. 76
Using System Diagnostics .................................................................................................................. 76
6 Specifications ................................................................................................................................................ 78
Computer specifications ..................................................................................................................... 78
39.6-cm (15.6-in) display specifications ............................................................................................. 79
Hard drive specifications .................................................................................................................... 80
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications .................................. 81
Blu-ray Disc ROM and DVD±R/RW SuperMulti Double-Layer Drive specifications ........................... 82
7 Backing up, restoring, and recovering ....................................................................................................... 83
Creating backups ............................................................................................................................... 83
Creating recovery media to recover the original system .................................................... 83
What you need to know ..................................................................................... 83
Creating the recovery media ............................................................ 84
Creating system restore points .......................................................................................... 84
vi
What you need to know ..................................................................................... 84
Creating a system restore point ........................................................................ 84
Backing up system and personal information .................................................................... 84
Tips for a successful backup ............................................................................. 85
What you need to know ..................................................................................... 85
Creating a backup using Windows Backup and Restore .................................. 85
Restore and recovery ......................................................................................................................... 86
Restoring to a previous system restore point .................................................................... 86
Restoring specific files ....................................................................................................... 86
Restoring specific files using Windows Backup and Restore ............................ 86
Recovering the original system using HP Recovery Manager ........................................... 86
What you need to know ..................................................................................... 86
Recovering using HP Recovery partition (select models only) ......................... 87
Recovering using the recovery media ............................................................... 87
Changing the computer boot order ................................................... 87
8 Power cord set requirements ...................................................................................................................... 89
Requirements for all countries ............................................................................................................ 89
Requirements for specific countries and regions ............................................................................... 90
9 Recycling ....................................................................................................................................................... 92
Index ................................................................................................................................................................... 93
vii
viii
1 Product description
Category Description
Product Name HP Pavilion g6 Notebook PC
Processors AMD® A10-4600M processor (3.2 GHz/2.3 GHz, 1600 MHz/4.0 MB L2 cache, DDR3,
quad core, 35W)
AMD A8-4500M processor (2.8 GHz/1.9 GHz, 1600 MHz/4.0 MB L2 cache, DDR3,
quad core, 35W)
AMD A6-4400M processor (3.2 GHz/2.7 GHz, 1600 MHz/1.0 MB L2 cache, DDR3,
dual core, 35W)
Chipset AMD A70M FCH
Graphics Internal Graphics (UMA):
AMD Radeon HD 7660G graphics supporting HD decode, DX11, and HDMI for
use with computer models equipped with an AMD A10-4600M processor
AMD Radeon HD 7640G graphics supporting HD decode, DX11, and HDMI for
use with computer models equipped with an AMD A8-4500M processor
AMD Radeon HD 7520G graphics supporting HD decode, DX11, and HDMI for
use with computer models equipped with an AMD A6-4400M processor
Switchable Discrete Graphics:
AMD Radeon HD 7670M with 2 GB of dedicated video memory (128 MB x 16
DDR3 @ 900 MHz x 8 pcs) 128-bit M2 package, supports HD Decode, DX11,
HDMI, and PX5
AMD Radeon HD 7670M with 1 GB of dedicated video memory (64 MB x 16
DDR3 @ 900 MHz x 8 pcs) 128-bit M2 package, supports HD Decode, DX11,
HDMI, and PX5
Dual graphics:
AMD Radeon HD 7660G+HD 7670M Dual Graphics for computer models
equipped with an AMD A10-4600M APU and AMD Radeon HD 7670M graphics
card
AMD Radeon HD 7640G+HD 7670M Dual Graphics for computer models
equipped with an AMD A8-4500M APU and AMD Radeon HD 7670M graphics
card
AMD Radeon HD 7520G+HD 7670M Dual Graphics for computer models
equipped with an AMD A6-4400M APU and AMD Radeon HD 7670M graphics
card (no support for 1 DIMM memory)
Display Panel 39.6 cm (15.6 in) high-definition (HD), light-emitting diode (LED), SVA BrightView
(1366×768) display; typical brightness: 200 cd/m2 (nits)
All display assemblies include two wireless local area network (WLAN) antenna
cables
Supports 16:9 ultra-wide aspect ratio
1
Category Description
Memory 2 customer-accessible/upgradable SODIMM slots:
DDR3-1333 MHz Dual Channel Support
Supports the following configurations up to 8 GB:
8192 MB total system memory (4096×2) (No support for 32 bit OS)
6144 MB total system memory (4096×1 + 2048×1) (No support for 32 bit OS)
4096 MB total system memory (4096×1 or 2048×2)
2048 MB total system memory (2048×1)
Hard drives Supports 6.35 cm (2.5 in) hard drives in 9.5 mm 7.0 mm (.37 in) and (.28 in)
thicknesses
Supports HP 3D Drive Guard
Customer-accessible
Serial ATA (SATA)
Supports the following single hard drive configurations:
1 TB, 5400 rpm, 9.5 mm
750 GB, 7200 rpm, 9.5 mm
750 GB, 5400 rpm, 9.5 mm
640 GB, 5400 rpm, 9.5 mm
500 GB, 7200 rpm, 9.5 mm
500 GB, 5400 rpm, 9.5 mm
320 GB, 7200 rpm, 9.5 mm and 7.0 mm
320 GB, 5400 rpm, 9.5 mm and 7.0 mm
Optical drive Fixed
Customer-accessible
SATA
12.7 mm tray load
Supports Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive
Supports DVD±RW Super Multi Double-Layer Combo Drive
Supports zero-power optical drive
Webcam VGA camera (640x480 by 24 frames per second), fixed angle (no tilt), with activity
light and single digital microphone
Audio High-definition audio supports:
Microsoft® Premium requirements with HP Altec Lansing speakers (2)
Supports Dolby Advanced Audio v2
Ethernet Integrated 10/100 network interface card (NIC)
2 Chapter 1 Product description
Category Description
Wireless Integrated wireless local area network (WLAN) options by way of wireless module
Customer-accessible
Two WLAN antennas
Support for the following WLAN formats:
Atheros 9485GN 802.11b/g/n 1×1 WiFi Adapter and 3012 Bluetooth 4.0 Combo
Adapter (select models only)
Atheros HB125 802.11b/g/n 1×1 WiFi Adapter (select models only)
Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo
Adapter
Ralink RT5390R 802.11b/g/n 1×1 WiFi Adapter
External media card HP Multi-Format Digital Media Reader supports the following digital card formats:
MultiMediaCard (MMC)
Secure Digital (SD) Memory Card
Secure Digital High Capacity (SDHC) Memory Card
Secure Digital Extended Capacity (SDXC) Memory Card
Internal card One half-size Mini Card slot for WLAN
Ports Audio-in (digital microphone)
Audio-out (stereo headphone)
RJ-45 (Ethernet, includes link and activity lights)
USB 3.0 ports (two on left side)
USB 2.0 port (right side)
VGA (Dsub 15 pin) supporting:
1920x1200 external resolution @ 60 Hz
Hot plug/unplug with auto-detect for correct output to wide-aspect vs.
standard aspect video
High-Definition Multimedia Interface (HDMI) version 1.4 supporting up to
1920x1200 @ 60 Hz
AC Smart Pin adapter
Keyboard/pointing devices Full size island style textured keyboard with numeric keypad (Black)
TouchPad with 2 buttons
Multitouch gestures enabled
Taps enabled as default
Power requirements Battery:
6 cell, 2.22 Ah, 47 Wh battery
6 cell, 2.55 Ah, 55 Wh battery
Supports fast charge
3
Category Description
HP Smart AC adapter:
90 W RC V HP Smart AC adapter with localized cable plug support (3-wire plug
with ground pin, supports 3-pin DC connector) (for computer models equipped
with a graphics subsystem with switchable discrete memory only)
65 W RC V HP Smart AC adapter with localized cable plug support (3-wire plug
with ground pin, supports 3-pin DC connector) (for computer models equipped
with a graphics subsystem with UMA memory only)
Security Security lock slot
Operating system Preinstalled:
Windows 7® Professional (64 bit)
Windows 7 Home Premium (64 bit)
Windows 7 Home Basic (64 bit)
FreeDOS
SUSE Linux
Serviceability End-user replaceable parts:
AC adapter
Battery (system)
Hard drive
Keyboard
Memory modules (2)
Optical drive
WLAN module
4 Chapter 1 Product description
2 External component identification
Display
Item Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate
with WLAN devices.
(2) Internal microphone Records sound.
(3) Webcam Records video and captures still photographs. To use
the webcam, select Start > All Programs >
CyberLink YouCam > CyberLink YouCam.
(4) Webcam light On: The webcam is in use.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety,
and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
Display 5
Top
Buttons and speakers
Component Description
(1) Power button When the computer is off, press the button to turn on
the computer.
When the computer is on, press the button briefly to
initiate Sleep.
When the computer is in the Sleep state, press the
button briefly to exit Sleep.
When the computer is in Hibernation, press the button
down briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
If the computer has stopped responding and the operating
system shutdown procedures are ineffective, press and
hold the power button down for at least 5 seconds to turn
off the computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power Options,
or see the HP User Guide.
(2) Speakers (2) Produce sound.
6 Chapter 2 External component identification
Keys
Component Description
(1) esc key Displays system information when pressed in combination
with the fn key (select models only).
(2) fn key Displays system information when pressed in combination
with the esc key (select models only).
(3) Operating system logo key Displays the Start menu.
(4) Action keys Execute frequently used system functions.
(5) Operating system applications key Displays a shortcut menu for items beneath the cursor.
(6) num lock Alternates between the navigational and numeric functions
on the integrated numeric keypad.
NOTE: The keypad function that is active when the
computer is turned off remains on when the computer is
turned back on.
(7) Integrated numeric keypad Can be used like an external numeric keypad.
Top 7
Lights
Component Description
(1) Power light White: The computer is on.
Blinking: The computer is in Sleep mode.
Off: The computer is off or in Hibernation mode.
(2) Caps lock light White: Caps lock is on, which switches the keys to all capital
letters.
(3) Mute light Amber: Computer sound is off.
Off: Computer sound is on.
(4) Wireless light White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
Amber: All wireless devices are off.
(5) TouchPad light Amber: The TouchPad is off.
Off: The TouchPad is on.
8 Chapter 2 External component identification
Left side
Component Description
(1) External monitor port Connects an external VGA monitor or projector.
(2) Vents (2) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(3) HDMI port Connects an optional video or audio device, such as a
high-definition television, or any compatible digital or audio
device.
(4) RJ-45 (network) jack Connects a network cable.
(5) USB 3.0 ports (2) Connect optional USB 3.0 compatible devices and provide
enhanced USB power performance.
(6) Audio-in (microphone) jack Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
(7) Audio-out (headphone) jack Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable.
WARNING! To reduce the risk of personal injury, adjust
the volume before using headphones, earbuds, or a
headset. For additional safety information, see the
Regulatory, Safety and Environmental Notices.
NOTE: When a device is connected to a headphone jack,
the computer speakers are disabled.
(8) Digital media slot Supports the following digital card formats:
Secure Digital (SD) Memory Card
Secure Digital Extended Capacity (SDxC) Memory
Card
Secure Digital High Capacity (SDHC) Memory Card
MultiMediaCard (MMC)
10 Chapter 2 External component identification
Right side
Component Description
(1) Optical drive Reads and writes to an optical disc.
(2) Optical drive light Green or amber: The optical drive is being accessed.
Off: The optical drive is idle.
(3) Optical drive eject button Releases the disc tray.
(4) Power light White: The computer is on.
Blinking white: The computer is in the Sleep state,
which is an energy-saving mode. The computer shuts
off power to the display and other unneeded
components.
Off: The computer is off or in Hibernation. Hibernation
is an energy-saving mode that uses the least amount
of power.
(5) Hard drive light Blinking white: The hard drive is being accessed.
Amber: HP 3D DriveGuard has temporarily parked the
hard drive.
(6) USB 2.0 port Connects an optional USB 2.0 compatible device.
(7) AC adapter light White: The AC adapter is connected and the battery is
charged.
Blinking white: The battery has reached a low battery
level.
Amber: The AC adapter is connected and the battery
is charging.
Off: The computer is using DC power.
(8) Power connector Connects an AC adapter.
(9) Security cable lock slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
Right side 11
Bottom components
Component Description
(1) Battery bay Holds the battery.
(2) Battery release latch Releases the battery from the battery bay.
(3) Vents (5) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(4) Service door Provides access to the keyboard, optical drive, hard drive,
wireless module, and memory modules.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module authorized
for use in the computer by the governmental agency that
regulates wireless devices in your country or region. If you
replace the module and then receive a warning message,
remove the module to restore computer functionality, and
then contact customer support through Help and Support.
12 Chapter 2 External component identification
3 Illustrated parts catalog
Serial number location
When ordering parts or requesting information, provide the computer serial number and model
number located in the battery bay of the computer.
Component Description
(1) Product name The name affixed to the front of the computer.
(2) Serial number (s/n) An alphanumeric identifier that is unique to each product.
(3) Product number This number provides specific information about the product’s
hardware components. The product number helps a service
technician to determine what components and parts are needed.
(4) Warranty period The duration of the warranty period for the computer.
(5) Model description (select models only) An alphanumeric identifier used to locate documents, drivers, and
support for the computer.
Serial number location 13
Computer major components
14 Chapter 3 Illustrated parts catalog
Item Description Spare part number
(1) 39.6 cm (15.6 in) High Definition (HD), LED, BrightView (1366×768) display
assembly
NOTE: For more display assembly internal component spare part information, see
Display assembly subcomponents on page 18.
(2) Keyboard (includes keyboard cable):
For use in the United States, Black 681800-001
For use in the United Kingdom, Black 681800-031
For use in Germany, Black 681800-041
For use in France, Black 681800-051
For use in Italy, Black 681800-061
For use in Spain, Black 681800-071
For use in Portugal, Black 681800-131
For use in Turkey, Black 681800-141
For use in Greece, Black 681800-151
For use in Saudi Arabia, Black 681800-171
For use in Hungary, Black 681800-211
For use in Russia, Black 681800-251
For use in Bulgaria, Black 681800-261
For use in Romania, Black 681800-271
For use in Thailand, Black 681800-281
For use in Japan, Black 681800-291
For use in Europe, Black 681800-A41
For use in Taiwan, Black 681800-AB1
For use in Korea, Black 681800-AD1
For International use, Black 681800-B31
For use in the Adriatics, Black 681800-BA1
For use in Israel, Black 681800-BB1
For use in Switzerland, Black 681800-BG1
For use in the Netherlands, Black 681800-DH1
For use in the Adriatics, Black 681800-FL1
For use in Canada, Black 681800-DB1
(3) Top cover (includes TouchPad board):
For use in Ruby red computer models 681823-001
For use in Winter blue computer models 681824-001
For use in Sparkling black computer models 681825-001
Computer major components 15
Item Description Spare part number
(4) Power button board (includes cable) 683549-001
(5) TouchPad LED board (includes cable) 684061-001
(6) TouchPad button board (includes cable) 683548-001
(7) Speaker assembly (includes cable) 681821-001
(8) System board (includes replacement thermal material):
For use only with computer models equipped with UMA video memory 683029-001
For use only with computer models equipped with 1024 MB of dedicated discrete
video memory
683030-001
For use only with computer models equipped with 2048 MB of dedicated discrete
video memory
683031-001
(9) Platform Controller Hub (PCH) heat sink 683843-001
(10) Processor (includes replacement thermal material):
AMD A10-4600M processor (3.2 GHz/2.3 GHz, 1600 MHz/4.0 MB L2 cache, DDR3,
quad core, 35W)
683046-001
AMD A8-4500M processor (2.8 GHz/1.9 GHz, 1600 MHz/4.0 MB L2 cache, DDR3,
quad core, 35W)
683048-001
AMD A6-4400M processor (3.2 GHz/2.7 GHz, 1600 MHz/1.0 MB L2 cache, DDR3,
dual core, 35W)
683047-001
(11) RTC battery (includes mounting adhesive) 637193-001
(12) Heat sink assembly (includes replacement thermal material):
For use in AMD UMA computer models 683027-001
For use in AMD discrete computer models 683028-001
Fan (available separately) 680551-001
(13) Power connector (includes cable) 682744-001
(14) USB board (includes cable) 683547-001
(15) Optical drive cable 682742-001
(16) Battery:
6 cell Li-ion, 2.20 Ah, 47 Wh 593553-001
6 cell Li-ion, 2.55 Ah, 55 Wh 593554-001
(17) Base enclosure 681805-001
(18) Hard drive:
Supports the following 9.5 mm, 6.35 cm (2.5 in) SATA hard drives:
1 TB, 5400 rpm 676521-001
750 GB, 7200 rpm 633252-001
750 GB, 5400 rpm 633250-001
640 GB, 5400 rpm 669300-001
16 Chapter 3 Illustrated parts catalog
Mass storage devices
Item Description Spare part number
(1) Optical drive (12.7 mm, SATA, fixed, includes bezel and bracket)
Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive 681814-001
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 681815-001
Optical drive cable 682742-001
(2) Hard drive
Supports the following 9.50 mm, 6.35 cm (2.50 in) SATA hard drives:
1 TB, 5400 rpm 676521-001
750 GB, 7200 rpm 633252-001
750 GB, 5400 rpm 634250-001
640 GB, 5400 rpm 669300-001
500 GB, 7200 rpm 634925-001
500 GB, 5400 rpm 669299-001
320 GB, 7200 rpm 641672-001
320 GB, 5400 rpm 622643-001
Supports the following 7.00 mm, 6.35 cm (2.50 in) SATA hard drives:
320 GB, 7200 rpm 634862-001
320 GB, 5400 rpm 645193-001
Hard drive hardware kit (includes hard drive cable, hard drive bumpers, and hard
drive bracket and screws)
682745-001
Mass storage devices 19
Miscellaneous parts
Description Spare part number
AC adapters
90 W HP Smart AC adapter with Power Factor Correction (PFC) (for computer models
equipped with a graphics subsystem with discrete memory only)
609940-001
65 W HP Smart AC adapter with PFC (for computer models equipped with a graphics
subsystem with UMA memory only)
609939-001
90 W HP Smart AC adapter with PFC (for select computer models equipped with a graphics
subsystem with discrete memory only)
609947-001
65 W HP Smart AC adapter (for select computer models equipped with a graphics subsystem
with UMA memory only)
609948-001
Power cord, AC, 3 wire, black, 1.83 m
For use in North America 490371-001
For use in Australia 490371-011
For use in Europe 490371-021
For use in the United Kingdom and Singapore 490371-031
For use in Italy 490371-061
For use in Denmark 490371-081
For use in Switzerland 490371-111
For use in Japan 490371-291
For use in the People's Republic of China 490371-AA1
For use in Taiwan 490371-AB1
For use in South Korea 490371-AD1
For use in South Africa 490371-AR1
For use in Israel 490371-BB1
For use in India 490371-D61
Thermal pad 680571-001
Display screw kit 681819-001
Screw kit 681820-001
20 Chapter 3 Illustrated parts catalog
Spare part number Description
657325-001 WLAN Broadcom 4313GN 802.11b/g/n 1×1 WiFi Adapter and 20702 Bluetooth 4.0+HS Combo
Adapter
669299-001 500 GB, 5400 rpm hard drive
669300-001 640 GB, 5400 rpm hard drive
670691-001 WLAN Ralink RT5390R 802.11b/g/n 1×1 WiFi Adapter
675794-001 WLAN Atheros HB125 802.11b/g/n 1×1 WiFi Adapter (select models only)
676521-001 1 TB, 5400 rpm hard drive
680551-001 Fan
680563-001 Rubber Kit (includes rubber feet)
680571-001 Thermal Material Kit (includes replacement thermal paste and pads)
680577-001 Webcam/microphone module
681800-001 Keyboard for use in the United States, black
681800-031 Keyboard for use in the United Kingdom, black
681800-041 Keyboard for use in Germany, black
681800-051 Keyboard for use in France, black
681800-061 Keyboard for use in Italy, black
681800-071 Keyboard for use in Spain, black
681800-131 Keyboard for use in Portugal, black
681800-141 Keyboard for use in Turkey, black
681800-151 Keyboard for use in for use in Greece, Black
681800-171 Keyboard for use in Saudi Arabia, black
681800-211 Keyboard for use in Hungary, black
681800-251 Keyboard for use in Russia, black
681800-261 Keyboard for use in Bulgaria, black
681800-271 Keyboard for use Romania, black
681800-291 Keyboard for use in Japan, black
681800-A41 Keyboard for use in Europe, black
681800-AB1 Keyboard for use in Taiwan, black
681800-AD1 Keyboard for use in Korea, black
681800-B31 Keyboard for International use, black
681800-BA1 Keyboard for use in the Adriatics, black
681800-BB1 Keyboard for use in Israel, black
681800-BG1 Keyboard for use in Switzerland, black
681800-DB1 Keyboard for use in Canada, black
681800-DH1 Keyboard for use in the Netherlands, black
22 Chapter 3 Illustrated parts catalog
Spare part number Description
681800-FL1 Keyboard for use in the Adriatics, black
681802-001 Display back cover for use in Ruby red computer models
681803-001 Display back cover for use in Winter blue computer models
681804-001 Display back cover for use in Sparkling black computer models
681805-001 Base enclosure
681806-001 Display Bezel
681808-001 Display cable
681811-001 Display hinge covers
681812-001 Display bracket (with hinges)
681813-001 Wireless antenna (includes wireless antenna transceivers and cable)
681814-001 Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive
681815-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive
681816-001 Service Door (included in Plastics kit)
681817-001 39.6 cm (15.6 in) high-definition, BrightView LED display panel
681819-001 Display screw kit
681820-001 Screw kit
681821-001 Speaker assembly (includes cable)
681823-001 Top cover for use in Ruby red computer models
681824-001 Top cover for use in Winter blue computer models
681825-001 Top cover for use in Sparkling black computer models
682742-001 Optical drive cable
682744-001 Power connector
682745-001 Hard drive hardware kit (includes hard drive cable, hard drive bumpers, and hard drive bracket and
screws)
683027-001 Heat sink for use only with computer models equipped with UMA video memory
683028-001 Heat sink for use only with computer models equipped with discrete video memory
683029-001 System board for use only with computer models equipped with UMA video memory (includes
replacement thermal material)
683030-001 System board for use only with computer models equipped with a graphics subsystem with 1 GB of
switchable discrete video memory (includes replacement thermal material)
683031-001 System board for use only with computer models equipped with a graphics subsystem with 2 GB of
switchable discrete video memory (includes replacement thermal material)
683046-001 AMD A10-4600M processor (3.2 GHz/2.3 GHz, 1600 MHz/4.0 MB L2 cache, DDR3, quad core, 35W)
683047-001 AMD A8-4500M processor (3.2 GHz/2.1 GHz, 1600 MHz/1.0 MB L2 cache, DDR3, quad core, 35W)
683048-001 AMD A6-4400M processor (3.0 GHz/2.6 GHz, 1600 MHz/4.0 MB L2 cache, DDR3, dual core, 35W)
683547-001 USB board (includes cable)
Sequential part number listing 23
Spare part number Description
683548-001 TouchPad button board
683549-001 Power button board
683843-001 PCH heat sink
684061-001 TouchPad LED board
24 Chapter 3 Illustrated parts catalog
4 Removal and replacement procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
Flat-bladed screwdriver
Magnetic screwdriver
Phillips P0 and P1 screwdrivers
Service considerations
The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.
Use care when handling the plastic parts. Apply pressure only at the points designated in
the maintenance instructions.
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to
unseat or seat the cables during removal and insertion. Handle cables by the connector whenever
possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in
such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex
cables with extreme care; these cables tear easily.
Preliminary replacement requirements 25
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to
the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether
the computer is off or in Hibernation, turn the computer on, and then shut it down through
the operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors
or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
CAUTION: To prevent damage to the ng or instacomputer when you are removi lling internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines
described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by
different activities.
CAUTION: A product can be degraded by as little as 700 V.
26 Chapter 4 Removal and replacement procedures
Typical electrostatic voltage levels
Relative humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
Preliminary replacement requirements 27
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible
straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper
ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug
connectors, use alligator clips to connect a wrist strap.
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive must be
worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
Antistatic tape
Antistatic smocks, aprons, and sleeve protectors
Conductive bins and other assembly or soldering aids
Nonconductive foam
Conductive tabletop workstations with ground cords of one megohm resistance
Static-dissipative tables or floor mats with hard ties to the ground
Field service kits
Static awareness labels
Material-handling packages
Nonconductive plastic bags, tubes, or boxes
Metal tote boxes
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material Use Voltage protection level
Antistatic plastics Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 63 screws that must be removed, replaced, or loosened when servicing
the computer. Make special note of each screw and screw lock size and location during removal
and replacement.
Component replacement procedures 29
Service label
When ordering parts or requesting information, provide the computer serial number and model
number provided on the service label.
Item Description Function
(1) Product name The name affixed to the front of the computer.
(2) Serial number (s/n) This is an alphanumeric identifier that is unique to
each product.
(3) Part number/Product number (p/n) This number provides specific information about
the product's hardware components. The part
number helps a service technician to determine
what components and parts are needed.
(4) Warranty period This number describes the duration of the warranty
period for the computer.
(5) Model description (select models only) This is the alphanumeric identifier needed to locate
documents, drivers, and support for the computer.
Computer feet
Description Spare part number
Rubber feet kit 680563-001
30 Chapter 4 Removal and replacement procedures
Battery
Description Spare part number
6 cell, 55-Whr, 2.55-Ah Li-ion battery 593554-001
6 cell, 47-Whr, 2.20-Ah Li-ion battery 593553-001
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the battery:
1. Slide the battery release latch (1) to release the battery.
2. Pivot the front edge of the battery (2) up and back.
3. Remove the battery (3) from the computer.
To insert the battery:
1. Align the tabs on the rear edge of the battery (1) with the notches on the rear edge of the battery
bay.
2. Pivot the front edge of the battery (2) down into the battery bay until it is seated. (The battery
release latch will automatically lock into place.)
32 Chapter 4 Removal and replacement procedures
Service door
Description Spare part number
Plastics kit (contains the service door) 681816-001
Before removing the service door, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see Battery on page 32).
Remove the service door:
1. Using a small Phillips screwdriver, loosen the service door capture screw (1).
2. Slide the service door (2) forward slightly and lift the front right corner (3) to tilt the service door.
3. Remove the service door (4) at an angle.
Reverse this procedure to replace the service door.
Component replacement procedures 33
Optical drive
NOTE: The optical drive spare part kit includes a bezel and bracket.
Description Spare part number
Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive 681814-001
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 681815-001
Optical drive cable kit 682742-001
Before removing the optical drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see Battery on page 32).
5. Remove the service door (see Service door on page 33).
Remove the optical drive:
1. Using a small Phillips screwdriver, remove the PM 2.5 x 6.5 screw (1) that secures the optical
drive to the computer.
2. Insert a screwdriver or other narrow tool through the release access hole (2) in the bottom of the
computer. Push the rear of the optical drive until it is released.
34 Chapter 4 Removal and replacement procedures
3. Pull the optical drive (3) out from the front until the optical drive is completely removed from the
computer.
4. Remove the 2 PM 2.0 x 3.0 screws (1) that secure the optical drive bracket to the optical drive
and then remove the bracket (2) from the optical drive.
5. Insert a straightened paper clip into the release access opening in the bezel.(1)
Component replacement procedures 35
6. Press the release tab (2) and remove the bezel from the tab side (3).
7. Remove the bezel (4) from the optical drive.
Reverse this procedure to reassemble and install the optical drive.
Hard drive
NOTE: The hard drive spare part kit does not include the hard drive cable, hard drive bumpers, or
hard drive bracket and screws.
Description Spare part number
Supports the following 9.50 mm, 6.35 cm (2.50 in) SATA hard drives:
1 TB, 5400 rpm 676521-001
750 GB, 7200 rpm 633252-001
750 GB, 5400 rpm 634250-001
640 GB, 5400 rpm 669300-001
500 GB, 7200 rpm 634925-001
500 GB, 5400 rpm 669299-001
320 GB, 7200 rpm 641672-001
320 GB, 5400 rpm 622643-001
Supports the following 7.00 mm, 6.35 cm (2.50 in) SATA hard drives:
320 GB, 7200 rpm 634862-001
320 GB, 5400 rpm 645193-001
Hard drive hardware kit (includes hard drive cable, hard drive bumpers, and hard drive bracket and
screws)
682745-001
36 Chapter 4 Removal and replacement procedures
Before removing the hard drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see Battery on page 32).
5. Remove the service door (see Service door on page 33).
Remove the hard drive:
1. Disconnect the hard drive cable (1) from the computer.
2. Lift the hard drive (2) to remove.
3. Disconnect the hard drive cable (1). Remove the front bumper (2) and back bumper (3).
4. Remove the 4 PM 3.0 x 3.5 screws (4), and then remove the bracket (5) from the hard drive.
Component replacement procedures 37


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