HP Pavilion x360 310 G2 Manual

HP Laptop Pavilion x360 310 G2

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HP Pavilion x360 Convertible

HP x360 310 G2

Maintenance and Service Guide

IMPORTANT! This document is intended for HP

authorized service providers only.

L.P.

AMD is a trademark of Advanced Micro Devices,

Inc. Bluetooth is a trademark owned by its

proprietor and used by HP Inc. under license.

Intel, Celeron, Centrino, and Pentium are

trademarks of Intel Corporation in the U.S. and

other countries. Microsoft and Windows are

U.S. registered trademarks of the Microsoft

group of companies.

The information contained herein is subject to

change without notice. The only warranties for

HP products and services are set forth in the

express warranty statements accompanying

such products and services. Nothing herein

should be construed as constituting an

additional warranty. HP shall not be liable for

technical or editorial errors or omissions

contained herein.

Second Edition: September 2015

First Edition: April 2015

Document Part Number: 806665-002

Product notice

This guide describes features that are common

to most models. Some features may not be

available on your computer.

Not all features are available in all editions of

Windows. This computer may require upgraded

and/or separately purchased hardware, drivers,

and/or software to take full advantage of

Windows functionality. See

http://www.microsoft.com for details.

Software terms

By installing, copying, downloading, or

otherwise using any software product

preinstalled on this computer, you agree to be

bound by the terms of the HP End User License

Agreement (EULA). If you do not accept these

license terms, your sole remedy is to return the

entire unused product (hardware and software)

within 14 days for a refund subject to the

refund policy of your place of purchase.

For any further information or to request a full

refund of the computer, please contact your

local point of sale (the seller).

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place

the device directly on your lap or obstruct the device air vents. Use the device only on a hard, surface. Do at

not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs

or clothing, to block Also, do not allow the AC adapter to contact the skin or a soft surface, such as airow.

pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible

surface temperature limits by the International Standard for Safety of Information Technology dened

Equipment (IEC 60950-1).

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9 Backing up, restoring, and recovering in Windows 10 ..................................................................................... 74

Creating recovery media and backups ................................................................................................................ 74

Creating HP Recovery media (select products only) ......................................................................... 74

Using Windows tools ........................................................................................................................................... 75

Restore and recovery ........................................................................................................................................... 76

Recovering using HP Recovery Manager ........................................................................................... 76

What you need to know before you get started ............................................................. 76

Using the HP Recovery partition (select products only) ................................................. 77

Using HP Recovery media to recover .............................................................................. 77

Changing the computer boot order ................................................................................ 78

Removing the HP Recovery partition (select products only) ......................................... 78

10 Using HP PC Hardware Diagnostics (UEFI) ..................................................................................................... 79

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 80

11 ............................................................................................................................................ 81Specications

Computer ...................................................................................................................................... 81specications

Hard drive ..................................................................................................................................... 82specications

Solid-state drive ........................................................................................................................... 83specications

29.5-cm (11.6-in) HD+ display ..................................................................................................... 84specications

12 Power cord set requirements ...................................................................................................................... 85

Requirements for all countries ............................................................................................................................ 85

Requirements for countries and regions ................................................................................................ 85specic

13 Statement of memory volatility .................................................................................................................. 87

Nonvolatile memory usage ................................................................................................................................. 91

Questions and answers ....................................................................................................................................... 93

Using HP Sure Start (select models only) ............................................................................................................ 94

14 Recycling .................................................................................................................................................. 95

Index ............................................................................................................................................................. 96

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