HP ProBook 6570b Manual
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HP EliteBook 8570p Notebook PC
computer model and HP ProBook 6570b
Notebook PC
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.
© Copyright 2012 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are
U.S. registered trademarks of Intel
Corporation. Microsoft, Windows, and
Windows Vista are U.S. registered
trademarks of Microsoft Corporation. SD
Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Second Edition: October 2012
First Edition: May 2012
Document Part Number: 677161-002
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ................................................................................... 15
Display ................................................................................................................................. 15
Buttons and fingerprint reader (select models only) ..................................................................... 17
Keys ..................................................................................................................................... 18
Lights .................................................................................................................................... 20
TouchPad .............................................................................................................................. 21
Front ..................................................................................................................................... 22
Left side ................................................................................................................................ 23
Right side .............................................................................................................................. 24
Bottom .................................................................................................................................. 25
3 Illustrated parts catalog .................................................................................................. 27
Service tag ............................................................................................................................ 28
Computer major components ................................................................................................... 29
Display assembly subcomponents ............................................................................................. 44
Cable Kit .............................................................................................................................. 47
Mass storage devices ............................................................................................................. 48
Plastics Kit ............................................................................................................................. 49
Miscellaneous parts ................................................................................................................ 51
Sequential part number listing .................................................................................................. 52
4 Removal and replacement procedures ............................................................................ 74
Preliminary replacement requirements ....................................................................................... 74
Tools required ......................................................................................................... 74
Service considerations ............................................................................................. 74
Plastic parts ............................................................................................. 74
Cables and connectors ............................................................................. 74
Drive handling ......................................................................................... 75
Grounding guidelines .............................................................................................. 75
v
Electrostatic discharge damage .................................................................. 75
Packaging and transporting guidelines ........................................ 77
Component replacement procedures ........................................................................................ 79
Service tag ............................................................................................................. 79
Computer feet ......................................................................................................... 80
Battery ................................................................................................................... 81
SIM ....................................................................................................................... 82
Service cover .......................................................................................................... 83
Optical drive .......................................................................................................... 84
Upgrade bay .......................................................................................................... 86
Hard drive ............................................................................................................. 87
RTC battery ............................................................................................................ 89
Memory module ...................................................................................................... 90
WWAN module ..................................................................................................... 92
WLAN module ........................................................................................................ 94
Bluetooth module .................................................................................................... 96
Modem module ....................................................................................................... 98
Fan ..................................................................................................................... 100
Keyboard ............................................................................................................. 101
Base enclosure ...................................................................................................... 107
Speaker assembly ................................................................................................. 111
RJ-11 jack cable .................................................................................................... 112
Function board ..................................................................................................... 114
Power connector cable .......................................................................................... 116
USB board ........................................................................................................... 119
System board ....................................................................................................... 121
Heat sink .............................................................................................................. 127
Processor ............................................................................................................. 130
Display assembly .................................................................................................. 133
5 Computer Setup (BIOS) and Advanced System Diagnostics ............................................ 147
Windows 8 ......................................................................................................................... 147
Using Computer Setup ........................................................................................... 147
Starting Computer Setup ......................................................................... 147
Navigating and selecting in Computer Setup ............................................. 148
Restoring factory settings in Computer Setup .............................................. 149
Updating the BIOS ................................................................................. 149
Determining the BIOS version ................................................... 149
Downloading a BIOS update .................................................... 150
Using Advanced System Diagnostics ....................................................................... 151
Windows 7 ......................................................................................................................... 152
vi
Category Description HP EliteBook 8570p
Notebook PC
HP ProBook 6570b
Notebook PC
●Intel Dual Core i7-3540M 3.00-GHz
processor (SC turbo up to 3.70-GHz;
1600-MHz FSB, 4.0-MB L3 cache,
45 W)
●Intel Dual Core i7-3520M 2.90-GHz
processor (SC turbo up to 3.60-GHz;
1600-MHz FSB, 4.0-MB L3 cache,
35 W)
●Intel Dual Core i5-3380M 2.90-GHz
processor (SC turbo up to 3.60-GHz;
1600-MHz FSB, 3.0-MB L3 cache,
35 W)
●Intel Dual Core i5-3360M 2.80-GHz
processor (SC turbo up to 3.50-GHz;
1600-MHz FSB, 3.0-MB L3 cache,
35 W)
●Intel Dual Core i5-3340M 2.70-GHz
processor (SC turbo up to 3.40-GHz;
1600-MHz FSB, 3.0-MB L3 cache,
35 W)
●Intel Dual Core i5-3320M 2.60-GHz
processor (SC turbo up to 3.30-GHz;
1600-MHz FSB, 3.0-MB L3 cache,
35 W)
●Intel Dual Core i5-3230M 2.60-GHz
processor (SC turbo up to 3.20-GHz;
1600-MHz FSB, 3.0-MB L3 cache,
35 W)
●Intel Dual Core i5-3210M 2.50-GHz
processor (SC turbo up to 3.10-GHz;
1600-MHz FSB, 3.0-MB L3 cache,
35 W)
√ √
●Intel Dual Core i3-3130M 2.60-GHz
processor (1333-MHz FSB, 3.0-MB
L3 cache, 35 W)
●Intel Dual Core i3-3120M 2.50-GHz
processor (1333-MHz FSB, 3.0-MB
L3 cache, 35 W)
●Intel Dual Core i3-3110M 2.40-GHz
processor (1600-MHz FSB, 3.0-MB
L3 cache, 35 W)
●Intel Dual Core i3-2370M 2.40-GHz
processor (1333-MHz FSB, 3.0-MB
L3 cache, 35 W)
√
Chipset Mobile Intel QM77 chipset √ √
2 Chapter 1 Product description
Category Description HP EliteBook 8570p
Notebook PC
HP ProBook 6570b
Notebook PC
Mobile Intel HM76 chipset √
Graphics Switchable discrete graphics: AMD
Radeon™ HD 7570M, with support for
DisplayPort 1.2 and up to 4 displays
through the APR
Internal graphics:
●Universal memory architecture (UMA)
with shared video memory
●Intel HD Graphics 4000
√
Switchable discrete graphics: AMD
Radeon™ HD 7570M, with support for
DisplayPort 1.2 and up to 4 displays
through the APR
Internal graphics:
●Universal memory architecture (UMA)
with shared video memory
●Intel HD Graphics 4000 on computer
models equipped with an Intel Core
i7, Intel Core i5, and Intel Core
i3-3110 processor
●Intel HD Graphics 3000 on computer
models equipped with an Intel Core
i3-2370 processor
√
Panel ●15.6-in light-emitting diode (LED), full-
high definition (FHD), AntiGlare (AG),
WVA (1920×1080) display with and
without webcam, microphones, and
keyboard light
●15.6-in LED, HD+, AG, WVA
(1900×1600) display with and
without webcam, microphones, and
keyboard light
●15.6-in LED, HDm AG, SVA
(1366×768) display with and without
webcam, microphones, and
keyboard light
All display assemblies include two or three
wireless local area network (WLAN)
antenna cables and two wireless wide
area network (WWAN) antenna cables
Supports low voltage differential
signalling (LVDS)
Supports 16:9 aspect ratio
√ √
3
Category Description HP EliteBook 8570p
Notebook PC
HP ProBook 6570b
Notebook PC
Memory Two customer-accessible/upgradable
memory module slots
DDR3-1600-MHz dual channel support
Supports 16384-MB of system RAM in the
following configurations:
●16384-MB (8192-MB×2)
●8192-MB (8192-MB×1 or 4096×2)
●8192-MB (8192-MB×1 or 4096×2;
not supported on computer models
equipped with a 32-bit
operating system)
●6144-MB (4096-MB+2048-MB)
●4096-MB (4096-MB×1 or 2048-
MB×2)
●2048-MB (2048×1)
√ √
Hard drive Supports 6.35-cm (2.5-in) hard drives in
9.5-mm (.37-in) and 7.0-mm (.28-in)
thicknesses (all hard drives use the
same bracket)
Customer-accessible
Serial ATA
Supports the following hard drives:
●750-GB, 7200-rpm, 9.5-mm
●500-GB, 7200-rpm, 9.5-mm self-
encrypting drive (SED)
●500-GB, 7200-rpm, 9.5-mm
●320-GB, 7200-rpm, 9.5-mm
√ √
4 Chapter 1 Product description
Category Description HP EliteBook 8570p
Notebook PC
HP ProBook 6570b
Notebook PC
Solid-state drive Solid-state drive (SSD) mounts in the same
bracket as the hard drive
Customer-accessible
Serial ATA III
Supports the following SSDs:
●256-GB SED
●240-GB
●180-GB
●160-GB
●128-GB
√
Supports the following SSDs:
●180-GB
●160-GB
●128-GB
√
Upgrade drive Customer-accessible
Supports the following drive options:
●Blu-ray ROM DVD±RW SuperMulti
DL Drive
●DVD±RW Double-Layer with
SuperMulti Drive
●DVD-ROM Drive
●500-GB, 7200-rpm, 9.5-mm
Supports no drive option
√ √
Optical drive Fixed
Serial ATA
12.7-mm tray load
Supports the following optical drives:
●Blu-ray ROM DVD±RW SuperMulti
DL Drive
●DVD±RW Double-Layer with
SuperMulti Drive
●DVD-ROM Drive
Supports zero power optical drive
√ √
5
Category Description HP EliteBook 8570p
Notebook PC
HP ProBook 6570b
Notebook PC
Audio and video Two stereo speakers √ √
HD audio with SRS Premium Sound PRO √ √
Integrated 720p HD webcam (supports no
camera option)
√ √
Integrated dual-array microphone on
computer models equipped with a webcam
Integrated mono microphone on computer
models not equipped with a webcam
√ √
Modem 56kbps v.92 MDC data/fax
modem module
Supports no modem option
Modem module cable not included
√ √
Ethernet Intel 82579LM 10/100/1000 Ethernet
network interface card (NIC) with
iAMT Intel 82579LM Gigabit
Network Connection
NIC Power Down technology
S3/S4/S5 wake on LAN
Ethernet cable not included
√ √
Wireless Integrated wireless personal area network
(WPAN) option by way of Bluetooth 4.0
enhanced data rate (EDR) module
Supports no WPAN option
√ √
6 Chapter 1 Product description
Category Description HP EliteBook 8570p
Notebook PC
HP ProBook 6570b
Notebook PC
Integrated wireless local area network
(WLAN) options by way of
wireless module
Three WLAN antennas built into
display assembly
Support for the following WLAN formats:
●Atheros WB225 1×1 802.11b/g/n
Bluetooth Combo Adapter
●Broadcom 43228 802.11abgn 2×2
Wi-Fi Adapter
●Intel Centrino Advanced-N 6205
WLAN module
●Intel Centrino Ultimate-N 6300
WLAN module
●Intel Centrino Wireless-N 2200
802.11b/g/n 2×2 WiFi Adaptor
Supports no WLAN option
√ √
Integrated wireless wide area network
(WWAN) options by way of
wireless module
Two world-wide/5-band WWAN
antennas built into display assembly
Secured by subscriber identity module
(SIM, user-accessible behind battery)
Support for the following WWAN formats:
●HP hs2350 HSPA+ Mobile
Broadband Module
●HP lt2523 LTE/HSPA+ Mobile
Broadband Module
●HP lt2522 LTE/EV-DO Mobile
Broadband Module
●HP un2430 EV-DO/HSPA Mini Card
●HP un2430 EV-DO/HSPA Mobile
Broadband Module
Supports no WWAN option
Supports WWAN after market option
√ √
7
Category Description HP EliteBook 8570p
Notebook PC
HP ProBook 6570b
Notebook PC
External media cards Integrated 54-mm ExpressCard
Secure Digital (SD) flash media slot with
push-push technology, supporting the
following digital card formats:
●MultiMediaCard (MMC)
●MMC+
●Secure Digital (SD) Memory Card
●SDHC
●SDXC
√ √
Ports ●1394a port
●Audio-in (mono microphone)
●Audio-out (stereo headphone)
●Battery connector
●DisplayPort 1.2 (on computer models
equipped with a graphics subsystem
with discrete memory)
●DisplayPort 1.1a (on computer
models equipped with a graphics
subsystem with UMA memory)
●Docking connector
●eSATA/USB 2.0 combo port
●HP Smart AC adapter
●RJ-45 (Ethernet)
●RJ-11 (modem)
●Secondary battery connector
●Serial port
●USB 3.0 ports (2)
●USB 2.0 port
●USB 2.0 charging port
●VGA (Dsub 15 pin) supporting:
1920×1200 external resolution @
75 Hz, hot plug and unplug and
autodetection for correct output to
wide-aspect vs. standard aspect video
√ √
8 Chapter 1 Product description
Category Description HP EliteBook 8570p
Notebook PC
HP ProBook 6570b
Notebook PC
Keyboard/pointing
devices
Full-size keyboard with numeric keypad
(upper-left justified), dual-point, spill-
resistant, chiclet-style, with durakeys
√ √
Gesture support: MultiTouch gestures
enabled, two-finger scrolling, and pinch-
zoom as default
√ √
Taps enabled by default √ √
Support for TouchPad with image sensor √ √
Support for Windows 8 Indirect Touch √ √
Power requirements Supports the following HP Smart AC adapters:
●90-W HP Smart AC adapter (PFC,
EM, 3-wire)
√ √
●90-W HP Smart AC adapter (PFC, 3-
wire)
√ √
●65-W HP Smart AC adapter (non-
PFC, 3-wire)
√ √
●65-W HP Smart AC adapter (RC/V,
EM, 3-wire)
√ √
Supports the following batteries:
●9-cell, 100-Wh, 3.0-Ah battery
●9-cell, 73-Wh, 2.2-Ah battery
●6-cell, 62-Wh, 2.8-Ah battery
●6-cell, 55-Wh, 2.8-Ah battery
●3-cell, 31-Wh, 2.8-Ah battery
√ √
Security Supports security cable lock √ √
Supports fingerprint reader and no
fingerprint reader option
√ √
Supports Trusted Platform Module (TPM)
1.2 (Infineon, soldered down) and
TPM Enhanced Drive Lock (not supported
in Asia and the People's Republic
of China)
√ √
Integrated Smart Card reader (active) √ √
Full volume encryption √ √
Preboot authentication (password,
Smart Card)
√ √
9
Category Description HP EliteBook 8570p
Notebook PC
HP ProBook 6570b
Notebook PC
Operating system Preinstalled:
●Windows® 8 ML 64 with Microsoft
Basics (Japan only)
●Windows 8 Professional 64 with
Microsoft Basics (Japan only)
●Windows 8 Professional 64 DPK with
Windows 7 Professional 64 and 32
(Japan only)
●Windows 7 Home Premium 64 and
32 with Microsoft Basics
●Windows 7 Professional 64 and 32
with Microsoft Basics
●Windows 7 Service Pack 1
●FreeDOS
●SUSE Linux (SLED; People's Republic
if China only)
√ √
10 Chapter 1 Product description
Category Description HP EliteBook 8570p
Notebook PC
HP ProBook 6570b
Notebook PC
Preinstalled with Microsoft Office:
●Windows 8 CH 64-bit with Office
2010 Transition OPK (People's
Republic of China only)
●Windows 8 EM 64-bit with Office
2010 Transition OPK (not available
in Japan)
●Windows 8 ML 64-bit with Office
2010 Business and Home
(Japan only; requires configuration
with Office Personal Japan 2010 app
AV)
●Windows 8 ML 64-bit with Office
2010 Personal (Japan only; requires
configuration with Office Personal
Japan 2010 app AV)
●Windows 8 ML 64-bit with Office
2010 Professional (Japan only;
requires configuration with Office
Personal Japan 2010 app AV)
●Windows 8 ML 64-bit with Office
2010 Transition OPK (not available
in Japan)
●Windows 8 Professional 64-bit DPK
with Windows 7 Professional 64- and
32-bit with Office 2010 Business and
Home (Japan only; requires
configuration with Office Personal
Japan 2010 app AV)
●Windows 8 Professional 64-bit DPK
with Windows 7 Professional 64- and
32-bit with Office 2010 Personal
(Japan only; requires configuration
with Office Personal Japan 2010 app
AV)
●Windows 8 Professional 64-bit DPK
with Windows 7 Professional 64- and
32-bit with Office 2010 Professional
(Japan only; requires configuration
with Office Personal Japan 2010 app
AV)
●Windows 8 Professional 64-bit DPK
with Windows 7 Professional 64- and
32-bit with Office 2010 Starter (not
available in Asia-Pacific countries
and regions, Japan, or the People's
Republic of China)
●Windows 8 Professional 64-bit with
Office 2010 Business and Home
(Japan only; requires configuration
with Office Personal Japan 2010 app
AV)
●Windows 8 Professional 64-bit with
Office 2010 Personal (Japan only;
√ √
11
Category Description HP EliteBook 8570p
Notebook PC
HP ProBook 6570b
Notebook PC
Preinstalled with Microsoft Office:
(Continued)
●Windows 7 Professional 64- and 32-
bit with Office 2010 Starter (not
available in Japan)
●Windows 7 Professional 64- and 32-
bit with Office 2010 Business &
Home (only in Japan)
●Windows 7 Professional 64- and 32-
bit with Office 2010 Personal (only
in Japan)
●Windows 7 Professional 64- and 32-
bit with Office 2010 Professional
(only in Japan)
√ √
Restore media—DR-DVD:
●Windows 8 (available with any
Windows 8 operating system and
required with Windows 8
Professional 64-bit DPK with
Windows 7 image)
●Windows 7 (available with any
Windows 7 HP, Windows 7
Professional loc, Windows 7 HB, or
Windows 8 Professional 64-bit DPK
with Windows 7 image)
√ √
12 Chapter 1 Product description
Category Description HP EliteBook 8570p
Notebook PC
HP ProBook 6570b
Notebook PC
Restore media—OS-DVD:
●Windows 8 Professional 64-bit
(required with Windows 8
Professional 64-bit DPK with
Windows image)
●Windows 7 Home Basic 32-bit
(available with any Windows 7
Home Basic location except Asia-
Pacific countries and regions and the
People's Republic of China)
●Windows 7 Home Premium 64- and
32-bit (available with any Windows
7 Premium location except Asia-
Pacific countries and regions and the
People's Republic of China)
●Windows 7 Professional 64- and 32-
bit (available with any Windows 7
Professional or Windows 8
Professional 64-bit DPK with
Windows image location except
Asia-Pacific countries and regions
and the People's Republic of China)
√ √
Certified:
●Microsoft WHQL
●SuSE Linux Enterprise (SLED) 64-bit
Service Pack 2
√ √
13
Category Description HP EliteBook 8570p
Notebook PC
HP ProBook 6570b
Notebook PC
Web-only support:
●Windows 8 32-bit
●Windows XP Pro 32-bit
●Windows 7 Enterprise 64- and 32-bit
●Windows 7 Ultimate 64- and 32-bit
√ √
Serviceability End user replaceable parts:
●AC adapter
●Battery
●Hard drive
●Keyboard
●Memory module
●mSATA drive
●Optical drive
●Solid-state drive
●WLAN module
●WWAN module
√ √
14 Chapter 1 Product description
2 External component identification
Display
Item Component Description
(1) Internal display switch Turns off the display or initiates Suspend if the display is
closed while the power is on.
NOTE: The display switch is not visible from the outside
of the computer.
(2) WLAN antennas (3)* Send and receive wireless signals to communicate
with WLANs.
(3) Internal microphones (2) Record sound.
(4) Webcam light (select models only) On: The webcam is in use.
(5) Webcam (select models only) Records video and captures still photographs.
Display 15
Item Component Description
(6) Keyboard light button (select models only) Turns the keyboard light on or off.
(7) Keyboard light (select models especially in low-lightonly) Illuminates the keyboard,
conditions.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region.
16 Chapter 2 External component identification
Buttons and fingerprint reader (select models only)
NOTE: Your computer may look slightly different from the illustration in this section.
Item Component Description
(1) TouchPad on/off button Turns the TouchPad on and off.
(2) Power button ●When the computer is off, press the button to turn on
the computer.
●When the computer is on, press the button briefly to
initiate Suspend.
●When the computer is in the Suspend state, press
the button briefly to exit Suspend.
●When the computer is in Hibernation, press the
button briefly to exit Hibernation.
If the computer has stopped responding and operating
system shutdown procedures are ineffective, press and
hold the power button for at least 5 seconds to turn off
the computer.
To learn more about your power settings:
●Windows 8—From the Start screen, type power,
select Settings, and then select Power Options.
●Windows 7:
1. Select Computer > Control Center.
2. In the left pane, click System, and then click
Power Management in the right pane.
Buttons and fingerprint reader (select models only) 17
Item Component Description
(3) Wireless button Turns the wireless feature on or off but does not establish
a wireless connection.
NOTE: A wireless connection may be established if
one has been previously configured.
(4) Web browser button ●When the computer is on, press the button to open
the default Web browser.
●When the computer is off, in the Suspend state, or
in Hibernation, the button does not perform any
action or function.
(5) Volume mute button Mutes and restores speaker sound.
(6) Calculator button Opens the calculator function.
(7) Fingerprint reader (select models only) Allows a fingerprint logon instead of a password logon.
Keys
NOTE: Your computer may look slightly different from the illustration in this section.
Item Component Description
(1) Function key Execute frequently used system functions when pressed in
combination with the fn key.
(2) fn key Executes frequently used system functions when pressed
in combination with a function key.
18 Chapter 2 External component identification
Item Component Description
(3) num lock key Turns the embedded numeric keypad on and off when
pressed in combination with the fn key.
Alternates between the navigational and numeric
functions on the integrated numeric keypad.
(4) Integrated numeric keypad When num lk has been enabled, the keys can be used
like an external numeric keypad. To alternate between
this numeric function and the navigational function
(indicated by the directional arrows on the keys), press
the num lk key.
Keys 19
Lights
NOTE: Your computer may look slightly different from the illustration in this section.
Item Component Description
(1) TouchPad light ●Amber: The TouchPad is off.
●Off: The TouchPad is on.
(2) Caps lock light On: Caps lock is on.
(3) Power light ●On: The computer is on.
●Blinking: The computer is in the Suspend state.
●Off: The computer is off or in Hibernation.
(4) Wireless light ●White: An integrated wireless device, such as a
WLAN device and/or a Bluetooth device, is on.
●Amber: All wireless devices are off.
(5) Web browser light ●On: The computer is on.
●Off: The computer is off, in the Suspend state, or
in Hibernation.
●Blinking: The web browser has been activated.
(6) Mute light ●Amber: Computer sound is off.
●Off: Computer sound is on.
20 Chapter 2 External component identification
Item Component Description
(7) Calculator light ●On: The calculator function is on.
●Blinking: The calculator has been activated.
●Off: The computer is off, in the Suspend state, or
in Hibernation.
(8) Num lock light On: Num lock is on.
TouchPad
NOTE: Your computer may look slightly different from the illustration in this section.
Item Component Description
(1) Pointing stick (select models only) Moves the pointer and selects or activates items on
the screen.
(2) Left pointing stick button Functions like the left button on an external mouse.
(3) TouchPad on/off button Turns the TouchPad on or off.
(4) TouchPad zone Moves the pointer and selects or activates items on
the screen.
(5) Left TouchPad button Functions like the left button on an external mouse.
TouchPad 21
Item Component Description
(6) Right TouchPad button Functions like the right button on an external mouse.
(7) Right pointing stick button Functions like the right button on an external mouse.
Front
NOTE: Your computer may look slightly different from the illustration in this section.
Item Component Description
(1) Display release latch Opens the computer.
(2) Wireless light ●White: An integrated wireless device, such as a
WLAN device and/or a Bluetooth device, is on.
●Amber: All wireless devices are off.
(3) Power light ●On: The computer is on.
●Blinking: The computer is in the Suspend state.
●Off: The computer is off or in Hibernation.
(4) AC adapter/Battery light ●Amber: The computer is connected to external
power and the battery is charged from 0 to
90 percent.
●White: The computer is connected to external power
and the battery is charged from 90 to 99 percent.
●Blinking amber: A battery that is the only available
power source has reached a low battery level.
When the battery reaches a critical battery level, the
battery light begins blinking rapidly.
●Off: The battery is fully charged.
(5) Hard drive light ●Blinking white: The hard drive or optical drive is
being accessed.
●Amber: HP 3D DriveGuard has temporarily parked
the hard drive.
(6) Speakers (2) Produce sound.
22 Chapter 2 External component identification
Left side
NOTE: Your computer may look slightly different from the illustration in this section.
Item Component Description
(1) USB 2.0 ports (2) Connect optional USB devices.
(2) ExpressCard slot Supports optional ExpressCards.
(3) Media Card Reader Supports the following digital card formats:
●MultiMediaCard (MMC)
●MMC+
●Secure Digital (SD) Memory Card
●SDHC
●SDXC
(4) 1394 port Connects an optional IEEE 1394 or 1394a device, such
as a camcorder.
(5) Vents (2) Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
(6) eSATA/USB 2.0 port Connects an optional high-performance eSATA
component, such as an eSATA external hard drive, or
connects an optional USB device.
(7) External monitor port (VGA) Connects an external VGA monitor or projector.
(8) Smart Card reader Supports optional smart cards.
Left side 23
Right side
NOTE: Your computer may look slightly different from the illustration in this section.
Item Component Description
(1) Audio-out (headphone) jack Produces sound when connected to optional powered
stereo speakers, headphones, earbuds, a headset, or
television audio. Also connects an optional
headset microphone.
WARNING! To reduce the risk of personal injury,
adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety information,
refer to the Regulatory, Safety, and
Environmental Notices.
NOTE: When a device is connected to the jack,
the computer speakers are disabled.
(2) Audio-in (microphone) jack Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
(3) USB 3.0 ports (2) Connect optional USB 3.0 devices.
(4) Upgrade bay (optical drive shown) The upgrade bay can hold a weight-saver option, a hard
drive, or an optical drive that reads an optical disc.
NOTE: On select models, the optical drive also writes
to an optical disc.
(5) Upgrade bay eject button Releases the optical drive disc tray.
(6) RJ-45 (network) jack Connects a network cable.
(7) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
24 Chapter 2 External component identification
Bottom
NOTE: Your computer may look slightly different from the illustration in this section.
Item Component Description
(1) Battery release latch Releases the battery.
(2) Docking connector Connects an optional docking device.
(3) Service cover release latch Releases the service cover from the computer.
(4) Battery bay Contains the battery.
(5) Vents (3) Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
(6) Speakers (2) Produce sound.
(7) Bluetooth compartment Contains a Bluetooth device (select models only).
Bottom 25
Item Component Description
(8) Service cover Provides access to the hard drive, and also contains the
WLAN module slot and the memory module slots.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module
authorized for use in the computer by the governmental
agency that regulates wireless devices in your country or
region. If you replace the module and then receive a
warning message, remove the module to restore
computer functionality, and then contact support.
(9) Accessory battery connector Connects an optional accessory battery.
26 Chapter 2 External component identification
3 Illustrated parts catalog
27
Service tag
When ordering parts or requesting information, provide the computer serial number and model number
provided on the service tag. It is necessary to remove the battery to obtain these numbers. See Battery
on page 81 for battery removal instructions.
Item Description Function
(1) Product name This is the product name affixed to the front of
the computer.
(2) Serial number (s/n) This is an alphanumeric identifier that is unique to
each product.
(3) Part number/Product number (p/n) This number provides specific information about
the product's hardware components. The part number
helps a service technician to determine what
components and parts are needed.
(4) Warranty period This number describes the duration of the warranty
period for the computer.
(5) Model description This is the alphanumeric identifier used to locate
documents, drivers, and support for the computer.
28 Chapter 3 Illustrated parts catalog
Computer major components
Computer major components 29
Item Component Spare part number
(1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly
spare part information, see Display assembly subcomponents on page 44.
(2) Keyboard with pointing stick for use on HP EliteBook 8570p Notebook PC computer models (includes keyboard
cable and pointing stick cable
For use only on computer models equipped with the Windows 8 operating system:
For use in Belgium 701986-A41
For use in Brazil 701986-201
For use in Bulgaria 701986-261
For use in Canada 701986-DB1
For use in the Czech Republic and Slovakia 701986-FL1
For use in Denmark 701986-081
For use in France 701986-051
For use in Germany 701986-041
For use in Greece 701986-151
For use in Hungary 701986-211
For use in Iceland 701986-DD1
For use in India 701986-D61
For use in Israel 701986-BB1
For use in Italy 701986-061
For use in Japan 701986-291
For use in Latin America 701986-161
For use in the Netherlands 701986-B31
For use in Norway 701986-091
For use in Northwest Africa 701986-FP1
For use in Portugal 701986-131
For use in Romania 701986-271
For use in Russia 701986-251
For use in Saudi Arabia 701986-171
For use in Slovenia 701986-BA1
For use in South Korea 701986-AD1
For use in Spain 701986-071
For use in Sweden and Finland 701986-B71
For use in Switzerland 701986-BG1
30 Chapter 3 Illustrated parts catalog
Item Component Spare part number
For use in Taiwan 701986-AB1
For use in Thailand 701986-281
For use in Turkey 701986-141
For use in the United Kingdom and Singapore 701986-031
For use in the United States 701986-001
For use only on computer models equipped with the Windows 7 operating system:
For use in Belgium 686318-A41
For use in Brazil 686318-201
For use in Bulgaria 686318-261
For use in Canada 686318-DB1
For use in the Czech Republic and Slovakia 686318-FL1
For use in Denmark 686318-081
For use in France 686318-051
For use in Germany 686318-041
For use in Greece 686318-151
For use in Hungary 686318-211
For use in Iceland 686318-DD1
For use in India 686318-D61
For use in Israel 686318-BB1
For use in Italy 686318-061
For use in Japan 686318-291
For use in Latin America 686318-161
For use in the Netherlands 686318-B31
For use in Northwest Africa 686318-FP1
For use in Norway 686318-091
For use in Portugal 686318-131
For use in Romania 686318-271
For use in Russia 686318-251
For use in Saudi Arabia 686318-171
For use in Slovenia 686318-BA1
For use in South Korea 686318-AD1
For use in Spain 686318-071
Computer major components 31
Item Component Spare part number
For use in Sweden and Finland 686318-B71
For use in Switzerland 686318-BG1
For use in Taiwan 686318-AB1
For use in Thailand 686318-281
For use in Turkey 686318-141
For use in the United Kingdom and Singapore 686318-031
For use in the United States 686318-001
Keyboard with pointing stick for use on HP EliteBook 6570b Notebook PC computer models (includes keyboard
cable and pointing stick cable
For use only on computer models equipped with the Windows 8 operating system:
For use in Belgium 701987-A41
For use in Brazil 701987-201
For use in Bulgaria 701987-261
For use in Canada 701987-DB1
For use in the Czech Republic and Slovakia 701987-FL1
For use in Denmark 701987-081
For use in France 701987-051
For use in Germany 701987-041
For use in Greece 701987-151
For use in Hungary 701987-211
For use in Iceland 701987-DD1
For use in India 701987-D61
For use in Israel 701987-BB1
For use in Italy 701987-061
For use in Japan 701987-291
For use in Latin America 701987-161
For use in the Netherlands 701987-B31
For use in Norway 701987-091
For use in Northwest Africa 701987-FP1
For use in Portugal 701987-131
For use in Romania 701987-271
For use in Russia 701987-251
For use in Saudi Arabia 701987-171
32 Chapter 3 Illustrated parts catalog
Item Component Spare part number
For use in Slovenia 701987-BA1
For use in South Korea 701987-AD1
For use in Spain 701987-071
For use in Sweden and Finland 701987-B71
For use in Switzerland 701987-BG1
For use in Taiwan 701987-AB1
For use in Thailand 701987-281
For use in Turkey 701987-141
For use in the United Kingdom and Singapore 701987-031
For use in the United States 701987-001
For use only on computer models equipped with the Windows 7 operating system:
For use in Belgium 690401-A41
For use in Brazil 690401-201
For use in Bulgaria 690401-261
For use in Canada 690401-DB1
For use in the Czech Republic and Slovakia 690401-FL1
For use in Denmark 690401-081
For use in France 690401-051
For use in Germany 690401-041
For use in Greece 690401-151
For use in Hungary 690401-211
For use in Iceland 690401-DD1
For use in India 690401-D61
For use in Israel 690401-BB1
For use in Italy 690401-061
For use in Japan 690401-291
For use in Latin America 690401-161
For use in the Netherlands 690401-B31
For use in Northwest Africa 690401-FP1
For use in Norway 690401-091
For use in Portugal 690401-131
For use in Romania 690401-271
Computer major components 33
Item Component Spare part number
For use in Russia 690401-251
For use in Saudi Arabia 690401-171
For use in Slovenia 690401-261
For use in South Korea 690401-AD1
For use in Spain 690401-071
For use in Sweden and Finland 690401-B71
For use in Switzerland 690401-BG1
For use in Taiwan 690401-AB1
For use in Thailand 690401-281
For use in Turkey 690401-141
For use in the United Kingdom and Singapore 690401-031
For use in the United States 690401-001
Keyboard without pointing stick for use on HP EliteBook 6570b Notebook PC computer models (includes
keyboard cable
For use only on computer models equipped with the Windows 8 operating system:
For use in Belgium 701988-A41
For use in Brazil 701988-201
For use in Bulgaria 701988-261
For use in Canada 701988-DB1
For use in the Czech Republic and Slovakia 701988-FL1
For use in Denmark 701988-081
For use in France 701988-051
For use in Germany 701988-041
For use in Greece 701988-151
For use in Hungary 701988-211
For use in Iceland 701988-DD1
For use in India 701988-D61
For use in Israel 701988-BB1
For use in Italy 701988-061
For use in Japan 701988-291
For use in Latin America 701988-161
For use in the Netherlands 701988-B31
For use in Norway 701988-091
34 Chapter 3 Illustrated parts catalog
Item Component Spare part number
For use in Northwest Africa 701988-FP1
For use in Portugal 701988-131
For use in Romania 701988-271
For use in Russia 701988-251
For use in Saudi Arabia 701988-171
For use in Slovenia 701988-BA1
For use in South Korea 701988-AD1
For use in Spain 701988-071
For use in Sweden and Finland 701988-B71
For use in Switzerland 701988-BG1
For use in Taiwan 701988-AB1
For use in Thailand 701988-281
For use in Turkey 701988-141
For use in the United Kingdom and Singapore 701988-031
For use in the United States 701988-001
For use only on computer models equipped with the Windows 7 operating system:
For use in Belgium 690402-A41
For use in Brazil 690402-201
For use in Bulgaria 690402-261
For use in Canada 690402-DB1
For use in the Czech Republic and Slovakia 690402-FL1
For use in Denmark 690402-081
For use in France 690402-051
For use in Germany 690402-041
For use in Hungary 690402-211
For use in Iceland 690402-DD1
For use in India 690402-D61
For use in Israel 690402-BB1
For use in Italy 690402-061
For use in Japan 690402-291
For use in Latin America 690402-161
For use in the Netherlands 690402-B31
Computer major components 35
Item Component Spare part number
For use in Northwest Africa 690402-FP1
For use in Norway 690402-091
For use in Portugal 690402-131
For use in Romania 690402-271
For use in Russia 690402-251
For use in Saudi Arabia 690402-171
For use in Slovenia 690402-261
For use in South Korea 690402-AD1
For use in Spain 690402-071
For use in Sweden and Finland 690402-B71
For use in Switzerland 690402-BG1
For use in Taiwan 690402-AB1
For use in Thailand 690402-281
For use in Turkey 690402-141
For use in the United Kingdom and Singapore 690402-031
For use in the United States 690402-001
(3) Top cover (includes TouchPad):
For use on HP EliteBook 8570p Notebook PC computer models:
Equipped with a pointing stick and a fingerprint reader 641207-001
Equipped with a pointing stick but not a fingerprint reader 641208-001
For use on HP EliteBook 6570b Notebook PC computer models:
Equipped with a pointing stick and a fingerprint reader 686316-001
Equipped with a pointing stick but not a fingerprint reader 686317-001
(4) Fan (includes cable) 686311-001
(5) Heat sink (includes replacement thermal material):
For use only on computer models equipped with a graphics subsystem with
discrete memory
686310-001
For use only on computer models equipped with a graphics subsystem with
UMA memory
686309-001
(6) System board (includes replacement thermal material):
For use only on HP EliteBook 8570p Notebook PC computer models equipped with
the QM77 chipset, a graphics subsystem with discrete memory, and the Windows 8
Professional operating system in all countries and regions except the People's Republic
of China and the Ukraine
686970-601
36 Chapter 3 Illustrated parts catalog
Item Component Spare part number
For use only on HP EliteBook 8570p Notebook PC computer models equipped with
the QM77 chipset, a graphics subsystem with discrete memory, and the Windows 8
Standard operating system in all countries and regions except the People's Republic of
China and the Ukraine
686970-501
For use only on HP EliteBook 8570p Notebook PC computer models equipped with
the QM77 chipset, a graphics subsystem with discrete memory, and the Windows 7
operating system in all countries and regions except the People's Republic of China
and the Ukraine
686970-001
For use only on HP EliteBook 8570p Notebook PC computer models equipped with
the QM77 chipset, a graphics subsystem with discrete memory, and the Windows 8
Professional operating system only in the People's Republic of China and the Ukraine
690021-601
For use only on HP EliteBook 8570p Notebook PC computer models equipped with
the QM77 chipset, a graphics subsystem with discrete memory, and the Windows 8
Standard operating system only in the People's Republic of China and the Ukraine
690021-501
For use only on HP EliteBook 8570p Notebook PC computer models equipped with
the QM77 chipset, a graphics subsystem with discrete memory, and the Windows 7
operating system only in the People's Republic of China and the Ukraine
690021-001
For use only on HP EliteBook 8570p Notebook PC computer models equipped with
the QM77 chipset, a graphics subsystem with UMA memory, and the Windows 8
Professional operating system in all countries and regions except the People's Republic
of China and the Ukraine
686971-601
For use only on HP EliteBook 8570p Notebook PC computer models equipped with
the QM77 chipset, a graphics subsystem with UMA memory, and the Windows 8
Standard operating system in all countries and regions except the People's Republic of
China and the Ukraine
686971-501
For use only on HP EliteBook 8570p Notebook PC computer models equipped with
the QM77 chipset, a graphics subsystem with UMA memory, and the Windows 7
operating system in all countries and regions except the People's Republic of China
and the Ukraine
686971-001
For use only on HP EliteBook 8570p Notebook PC computer models equipped with
the QM77 chipset, a graphics subsystem with UMA memory, and the Windows 8
Professional operating system only in the People's Republic of China and the Ukraine
690022-601
For use only on HP EliteBook 8570p Notebook PC computer models equipped with
the QM77 chipset, a graphics subsystem with UMA memory, and the Windows 8
Standard operating system only in the People's Republic of China and the Ukraine
690022-501
For use only on HP EliteBook 8570p Notebook PC computer models equipped with
the QM77 chipset, a graphics subsystem with UMA memory, and the Windows 7
operating system only in the People's Republic of China and the Ukraine
690022-001
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the QM77 chipset, a graphics subsystem with discrete memory, WWAN capability,
and the Windows 8 Professional operating system in all countries and regions except
the People's Republic of China and the Ukraine
686976-601
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the QM77 chipset, a graphics subsystem with discrete memory, WWAN capability,
and the Windows 8 Standard operating system in all countries and regions except
the People's Republic of China and the Ukraine
686976-501
Computer major components 37
Item Component Spare part number
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the QM77 chipset, a graphics subsystem with discrete memory, WWAN capability,
and the Windows 7 operating system in all countries and regions except the People's
Republic of China and the Ukraine
686976-001
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the QM77 chipset, a graphics subsystem with discrete memory, WWAN capability,
and the Windows 8 Professional operating system only in the People's Republic of
China and the Ukraine
690027-601
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the QM77 chipset, a graphics subsystem with discrete memory, WWAN capability,
and the Windows 8 Standard operating system only in the People's Republic of China
and the Ukraine
690027-501
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the QM77 chipset, a graphics subsystem with discrete memory, WWAN capability,
and the Windows 7 operating system only in the People's Republic of China and
the Ukraine
690027-001
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the QM77 chipset, a graphics subsystem wi capability, andth UMA memory, WWAN
the Windows 8 Professional operating system in all countries and regions except
the People's Republic of China and the Ukraine
686974-601
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the QM77 chipset, a graphics subsystem wi capability, andth UMA memory, WWAN
the Windows 8 Standard operating system in all countries and regions except
the People's Republic of China and the Ukraine
686974-501
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the QM77 chipset, a graphics subsystem wi capability, andth UMA memory, WWAN
the Windows 7 operating system in all countries and regions except the People's
Republic of China and the Ukraine
686974-001
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the QM77 chipset, a graphics subsystem wi capability, andth UMA memory, WWAN
the Windows 8 Professional operating system only in the People's Republic of China
and the Ukraine
690025-601
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the QM77 chipset, a graphics subsystem wi capability, andth UMA memory, WWAN
the Windows 8 Standard operating system only in the People's Republic of China and
the Ukraine
690025-501
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the QM77 chipset, a graphics subsystem wi capability, andth UMA memory, WWAN
the Windows 7 operating system only in the People's Republic of China and
the Ukraine
690025-001
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the QM77 chipset, a graphics subsystem with UMA memory, and the Windows 8
Professional operating system in all countries and regions except the People's Republic
of China and the Ukraine (includes replacement thermal material)
703887-601
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the QM77 chipset, a graphics subsystem with UMA memory, and the Windows 8
Standard operating system in all countries and regions except the People's Republic of
China and the Ukraine (includes replacement thermal material)
703887-501
38 Chapter 3 Illustrated parts catalog
Item Component Spare part number
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the QM77 chipset, a graphics subsystem with UMA memory, and the Windows 7
operating system in all countries and regions except the People's Republic of China
and the Ukraine (includes replacement thermal material)
703887-001
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the HM76 chipset, a graphics subsystem with discrete memory, WWAN capability,
and the Windows 8 Professional operating system in all countries and regions except
the People's Republic of China and the Ukraine
686975-601
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the HM76 chipset, a graphics subsystem with discrete memory, WWAN capability,
and the Windows 8 Standard operating system in all countries and regions except
the People's Republic of China and the Ukraine
686975-501
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the HM76 chipset, a graphics subsystem with discrete memory, WWAN capability,
and the Windows 7 operating system in all countries and regions except the People's
Republic of China and the Ukraine
686975-001
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the HM76 chipset, a graphics subsystem with discrete memory, WWAN capability,
and the Windows 8 Professional operating system only in the People's Republic of
China and the Ukraine
690026-601
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the HM76 chipset, a graphics subsystem with discrete memory, WWAN capability,
and the Windows 8 Standard operating system only in the People's Republic of China
and the Ukraine
690026-501
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the HM76 chipset, a graphics subsystem with discrete memory, WWAN capability,
and the Windows 7 operating system only in the People's Republic of China and
the Ukraine
690026-001
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the HM76 chipset, a graphics subsystem with UMA memory, WWAN capability, and
the Windows 8 Professional operating system in all countries and regions except
the People's Republic of China and the Ukraine
686973-601
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the HM76 chipset, a graphics subsystem with UMA memory, WWAN capability, and
the Windows 8 Standard operating system in all countries and regions except
the People's Republic of China and the Ukraine
686973-501
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the HM76 chipset, a graphics subsystem with UMA memory, WWAN capability, and
the Windows 7 operating system in all countries and regions except the People's
Republic of China and the Ukraine
686973-001
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the HM76 chipset, a graphics subsystem with UMA memory, WWAN capability, and
the Windows 8 Professional operating system only in the People's Republic of China
and the Ukraine
690024-601
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the HM76 chipset, a graphics subsystem with UMA memory, WWAN capability, and
the Windows 8 Standard operating system only in the People's Republic of China and
the Ukraine
690024-501
Computer major components 39
Item Component Spare part number
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the HM76 chipset, a graphics subsystem with UMA memory, WWAN capability, and
the Windows 7 operating system only in the People's Republic of China and
the Ukraine
690024-001
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the HM76 chipset, a graphics subsystem with UMA memory, and the Windows 8
Professional operating system in all countries and regions except the People's Republic
of China and the Ukraine
686972-601
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the HM76 chipset, a graphics subsystem with UMA memory, and the Windows 8
Standard operating system in all countries and regions except the People's Republic of
China and the Ukraine
686972-501
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the HM76 chipset, a graphics subsystem with UMA memory, and the Windows 7
operating system in all countries and regions except the People's Republic of China
and the Ukraine
686972-001
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the HM76 chipset, a graphics subsystem with UMA memory, and the Windows 8
Professional operating system only in the People's Republic of China and the Ukraine
690023-601
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the HM76 chipset, a graphics subsystem with UMA memory, and the Windows 8
Standard operating system only in the People's Republic of China and the Ukraine
690023-501
For use only on HP ProBook 6570b Notebook PC computer models equipped with
the HM76 chipset, a graphics subsystem with UMA memory, and the Windows 7
operating system only in the People's Republic of China and the Ukraine
690023-001
(7) Speaker assembly (includes cable) 641186-001
(8) Processor (includes replacement thermal material):
Intel Quad Core i7-3740QM 2.70-GHz processor (SC turbo up to 3.70-GHz; 1600-
MHz FSB, 6.0-MB L3 cache, 45 W) for use only on HP EliteBook 8570p Notebook PC
computer models
702840-001
Intel Quad Core i7-3720QM 2.60-GHz processor (SC turbo up to 3.60-GHz; 1600-
MHz FSB, 6.0-MB L3 cache, 45 W) for use only on HP EliteBook 8570p Notebook PC
computer models
681283-001
Intel Quad Core i7-3630QM 2.40-GHz processor (SC turbo up to 3.40-GHz; 1600-
MHz FSB, 6.0-MB L3 cache, 45 W) for use only on HP EliteBook 8570p Notebook PC
computer models
702081-001
Intel Quad Core i7-3610QM 2.30-GHz processor (SC turbo up to 3.30-GHz; 1600-
MHz FSB, 6.0-MB L3 cache, 45 W) for use only on HP EliteBook 8570p Notebook PC
computer models
680646-001
Intel Dual Core i7-3540M 3.00-GHz processor (SC turbo up to 3.70-GHz; 1600-MHz
FSB, 4.0-MB L3 cache, 45 W) for use on all computer models
710787-001
Intel Dual Core i7-3520M 2.90-GHz processor (SC turbo up to 3.60-GHz; 1600-MHz
FSB, 4.0-MB L3 cache, 35 W) for use on all computer models
681954-001
Intel Dual Core i5-3380M 2.90-GHz processor (SC turbo up to 3.60-GHz; 1600-MHz
FSB, 3.0-MB L3 cache, 35 W) for use on all computer models
708762-001
40 Chapter 3 Illustrated parts catalog
Item Component Spare part number
Intel Dual Core i5-3360M 2.80-GHz processor (SC turbo up to 3.50-GHz; 1600-MHz
FSB, 3.0-MB L3 cache, 35 W) for use on all computer models
681953-001
Intel Dual Core i5-3340M 2.70-GHz processor (SC turbo up to 3.40-GHz; 1600-MHz
FSB, 3.0-MB L3 cache, 35 W) for use on all computer models
708761-001
Intel Dual Core i5-3320M 2.60-GHz processor (SC turbo up to 3.30-GHz; 1600-MHz
FSB, 3.0-MB L3 cache, 35 W) for use on all computer models
681952-001
Intel Dual Core i5-3230M 2.60-GHz processor (SC turbo up to 3.20-GHz; 1600-MHz
FSB, 3.0-MB L3 cache, 35 W) for use on all computer models
711903-001
Intel Dual Core i5-3210M 2.50-GHz processor (SC turbo up to 3.10-GHz; 1600-MHz
FSB, 3.0-MB L3 cache, 35 W) for use on all computer models
680645-001
Intel Dual Core i3-3130M 2.60-GHz processor (1333-MHz FSB, 3.0-MB L3 cache,
35 W) for use only on HP ProBook 6570b Notebook PC computer models
713163-001
Intel Dual Core i3-3120M 2.50-GHz processor (1333-MHz FSB, 3.0-MB L3 cache,
35 W) for use only on HP ProBook 6570b Notebook PC computer models
700627-001
Intel Dual Core i3-3110M 2.40-GHz processor (1600-MHz FSB, 3.0-MB L3 cache,
35 W) for use only on HP ProBook 6570b Notebook PC computer models
682417-001
Intel Dual Core i3-2370M 2.40-GHz processor (1333-MHz FSB, 3.0-MB L3 cache,
35 W) for use only on HP ProBook 6570b Notebook PC computer models
677152-001
(9) Modem module (does not include the modem module cable)
NOTE: The modem module cable is included in the Cable Kits, spare part numbers
686308-001 (for use only on HP EliteBook 8570p Notebook PC computer models)
and 686307-001 (for use only on HP ProBook 6570b Notebook PC
computer models).
628824-001
(10) Function board 686313-001
(11) USB board 686314-001
(12) Base enclosure (includes rubber feet, service cover release latch assembly, and battery release latch assembly)
For use only on HP EliteBook 8570p Notebook PC computer models 641182-001
For use only on HP ProBook 6570b Notebook PC computer models 644695-001
Rubber Kit (includes display bezel left and right rubber screw covers, base enclosure front and rear rubber screw
covers, top cover rubber bumper):
For use only on HP EliteBook 8570p Notebook PC computer models 641192-001
For use only on HP ProBook 6570b Notebook PC computer models 646608-001
(13) Battery (Li ion):
9-cell, 100-Wh, 3.0-Ah 631243-001
9-cell, 73-Wh, 2.2-Ah 634089-001
6-cell, 62-Wh, 2.8-Ah 628668-001
6-cell, 55-Wh, 2.8-Ah 628670-001
3-cell, 31-Wh, 2.8-Ah 628664-001
Computer major components 41
Item Component Spare part number
(14) Bluetooth module 4.0 EDR (does not include the Bluetooth module cable)
NOTE: The Bluetooth module cable is included in the Cable Kits, spare part numbers
686308-001 (for use only on HP EliteBook 8570p Notebook PC computer models)
and 686307-001 (for use only on HP ProBook 6570b Notebook PC
computer models).
655792-001
(15) Memory modules (2, PC3, 12800, 1600-MHz):
8-GB memory module 670034-001
8-GB memory module (PC3L) 693374-001
4-GB memory module 641369-001
4-GB Samsung locked memory module 707031-001
2-GB memory module 652972-001
(16) WLAN module:
Atheros WB225 1×1 802.11b/g/n Bluetooth Combo Adapter 675794-001
Broadcom 43228 802.11abgn 2×2 Wi-Fi Adapter 669832-001
Intel Centrino Advanced-N 6205 WLAN module 631954-001
Intel Centrino Ultimate-N 6300 WLAN module 572511-001
Intel Centrino Wireless-N 2200 802.11b/g/n 2×2 WiFi Adapter 670288-001
(17) WWAN module:
HP hs2350 HSPA+ Mobile Broadband Module 668969-001
HP lt2523 LTE/HSPA+ Mobile Broadband Module 710790-001
HP lt2522 LTE/EV-DO Mobile Broadband Module 710789-001
HP un2430 EV-DO/HSPA Mini Card 702080-001
HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001
(18) RTC battery 652650-001
(19) Optical drive (includes optical drive bezel and optical drive bracket)
Blu-ray ROM DVD±RW SuperMulti DL Drive for use only on HP EliteBook 8570p
Notebook PC computer models (includes optical drive bezel and optical drive bracket)
690411-001
DVD±RW Double-Layer with SuperMulti Drive for use only on HP EliteBook 8570p
Notebook PC computer models (includes optical drive bezel and optical drive bracket)
690410-001
DVD-ROM Drive for use only on HP EliteBook 8570p Notebook PC computer models
(includes optical drive bezel and optical drive bracket)
690413-001
Blu-ray ROM DVD±RW SuperMulti DL Drive for use only on HP ProBook 6570b
Notebook PC computer models (includes optical drive bezel and optical drive bracket)
690409-001
DVD±RW Double-Layer with SuperMulti Drive for use only on HP ProBook 6570b
Notebook PC computer models (includes optical drive bezel and optical drive bracket)
690408-001
42 Chapter 3 Illustrated parts catalog
Item Component Spare part number
DVD-ROM Drive for use only on HP ProBook 6570b Notebook PC computer models
(includes optical drive bezel and optical drive bracket)
690412-001
(20) Hard drive (does not include hard drive bracket or screws):
750-GB, 7200-rpm, 9.5-mm 633252-001
500-GB, 7200-rpm, 9.5-mm SED 683801-001
500-GB, 7200-rpm, 9.5-mm 634925-001
320-GB, 7200-rpm, 9.5-mm 634862-001
Hard Drive Hardware Kit (not illustrated, includes hard drive bracket and screws) 644694-001
Computer major components 43
Display assembly subcomponents
44 Chapter 3 Illustrated parts catalog
Item Component Spare part number
(1) Display bezel:
For use only on HP EliteBook 8570p Notebook PC computer models 686304-001
For use only on HP ProBook 6570b Notebook PC computer models 686303-001
(2) Display Hinge Kit:
For use only on HP EliteBook 8570p Notebook PC computer models (includes left and
right hinges, brackets, hinge covers, and hinge caps)
641193-001
For use only on HP ProBook 6570b Notebook PC computer models (includes left and
right hinges and left and right hinge covers)
647677-001
(3) 15.6-in, LED, AntiGlare display panel:
WVA, FHD, display panel 690405-001
WVA, HD+, display panel 690404-001
SVA, HD, display panel 690403-001
(4) Webcam/microphone module:
With keyboard light for use only on HP EliteBook 8570p Notebook PC
computer models
699688-001
Without keyboard light for use only on HP ProBook 6570b Notebook PC
computer models
699687-001
(5) Display panel cable (includes webcam/microphone module cable) 686898-001
For use only on HP EliteBook 8570p Notebook PC computer models equipped with an
FHD or HD+ display assembly
686306-001
For use only on HP EliteBook 8570p Notebook PC computer models equipped with an
HD display assembly
686305-001
For use only on HP ProBook 6570b Notebook PC computer models equipped with an
FHD or HD+ display assembly
646970-001
For use only on HP ProBook 6570b Notebook PC computer models equipped with an
HD display assembly
646969-001
(6) WWAN antenna cables and transceivers:
Available in the Cable Kit:
For use only on HP EliteBook 8570p Notebook PC computer models 686308-001
For use only on HP ProBook 6570b Notebook PC computer models 686307-001
Available in the Display Panel Support Kit:
For use only on HP EliteBook 8570p Notebook PC computer models 686312-001
For use only on HP ProBook 6570b Notebook PC computer models 698942-001
(7) WLAN antenna cables and transceivers:
Available in the Cable Kit:
For use only on HP EliteBook 8570p Notebook PC computer models 686308-001
Display assembly subcomponents 45
Item Component Spare part number
For use only on HP ProBook 6570b Notebook PC computer models 686307-001
Available in the Display Panel Support Kit:
For use only on HP EliteBook 8570p Notebook PC computer models 686312-001
For use only on HP ProBook 6570b Notebook PC computer models 698942-001
(8) Display enclosure (included in the Display Panel Support Kit):
Display Panel Support Kit for use in HP EliteBook 8570p models (includes WLAN
antenna cables and transceivers, WWAN antenna cables and transceivers, and
display enclosure)
686312-001
Display Panel Support Kit for use in HP ProBook 6570b models (includes WLAN
antenna cables and transceivers, WWAN antenna cables and transceivers, and
display enclosure)
698942-001
46 Chapter 3 Illustrated parts catalog
Cable Kit
Item Component Spare part number
Cable Kit
For use only on HP EliteBook 8570p Notebook PC computer models 686308-001
For use only on HP ProBook 6570b Notebook PC computer models 686307-001
Includes:
(1) WWAN antenna transceivers and cables
(2) WLAN antenna transceivers and cables
(3) Multiple-input multiple-output (MIMO) antenna
(4) Power connector cable
(5) Bluetooth module cable
(6) RJ-11 jack cable
Cable Kit 47
Mass storage devices
Item Description Spare part number
(1) Hard drive (does not include hard drive bracket or screws):
750-GB, 7200-rpm, 9.5-mm 633252-001
500-GB, 7200-rpm, 9.5-mm SED 683801-001
500-GB, 7200-rpm, 9.5-mm 634925-001
320-GB, 7200-rpm, 9.5-mm 634862-001
Hard Drive Hardware Kit, includes: 644694-001
(2) Hard drive bracket
Hard drive bracket screws (not illustrated)
(3) Optical drive (includes optical drive bezel and optical drive bracket)
Blu-ray ROM DVD±RW SuperMulti DL Drive for use only on HP EliteBook 8570p
Notebook PC computer models
690411-001
DVD±RW Double-Layer with SuperMulti Drive for use only on HP EliteBook 8570p
Notebook PC computer models
690410-001
DVD-ROM Drive for use only on HP EliteBook 8570p Notebook PC computer models 690413-001
Blu-ray ROM DVD±RW SuperMulti DL Drive for use only on HP ProBook 6570b
Notebook PC computer models
690409-001
48 Chapter 3 Illustrated parts catalog
Item Description Spare part number
DVD±RW Double-Layer with SuperMulti Drive for use only on HP ProBook 6570b
Notebook PC computer models
690408-001
DVD-ROM Drive for use only on HP ProBook 6570b Notebook PC computer models 690412-001
(4) Solid-state drive (does not include solid-state drive bracket or screws):
256-GB SED (for use only on HP EliteBook 8570p Notebook PC computer models) 690407-001
240-GB 702243-001
180-GB 700372-001
160-GB 693298-001
128-GB 690406-001
Plastics Kit
Item Description Spare part number
Plastics Kit for use only on HP EliteBook 8570p Notebook PC computer models,
includes:
641190-001
(1) Service cover (includes “made in China” label)
(2) Optical drive bay space saver
(3) ExpressCard slot space saver
(4) Display assembly cable guide
Plastics Kit 49
Item Description Spare part number
Plastics Kit for use only on HP EliteBook 6570b Notebook PC computer models,
includes:
646971-001
(1) RJ-11 jack cover
(2) ExpressCard slot space saver
(3) Optical drive bay space saver
(4) Service cover (includes “made in China” label)
50 Chapter 3 Illustrated parts catalog
Miscellaneous parts
Component Spare part number
AC adapter:
90-W HP Smart AC adapter (PFC, EM, 3-wire) 693713-001
90-W HP Smart AC adapter (PFC, 3-wire) 693712-001
65-W HP Smart AC adapter (non-PFC, 3-wire) 693711-001
65-W HP Smart AC adapter (RC/V, EM, 3-wire) 693710-001
Carrying case:
Professional top load slim case 592923-001
HP basic carrying case 455084-001
HP essential nylon case 612757-001
HP essential top load case 679921-001
Notebook computer combination lock 591699-001
Optical mouse
HP USB optical travel mouse 434594-001
HP USB/PS2 2-button optical mouse 390632-001
Power cord (3-pin, black, 1.83-m):
For use in Argentina 490371-D01
For use in Australia 490371-011
For use in Brazil 490371-202
For use in Denmark 490371-081
For use in Europe 490371-021
For use in India 490371-D61
For use in Israel 490371-BB1
For use in Japan 490371-291
For use in North America 490371-001
For use in the People's Republic of China 490371-AA1
For use in South Africa 490371-AR1
For use in South Korea 490371-AD1
For use in Switzerland 490371-111
For use in Taiwan 490371-AB1
For use in Thailand 490371-201
Miscellaneous parts 51
Component Spare part number
For use in the United Kingdom and Singapore 490371-031
Screw Kit
For use only on HP EliteBook 8570p Notebook PC computer models 641191-001
For use only on HP ProBook 6570b Notebook PC computer models 646972-001
Smart Card reader board (for use only on HP ProBook 6570b Notebook PC
computer models)
686315-001
Sequential part number listing
Spare part number Description
390632-001 HP USB/PS2 2-button optical mouse
434594-001 HP USB optical travel mouse
455084-001 HP basic carrying case
490371-001 Power cord for use on all computer models in North America (3-pin, black, 1.83-m)
490371-011 Power cord for use on all computer models in Australia (3-pin, black, 1.83-m)
490371-021 Power cord for use on all computer models in Europe (3-pin, black, 1.83-m)
490371-031 Power cord for use on all computer models in the United Kingdom and Singapore (3-pin, black,
1.83-m)
490371-081 Power cord for use on all computer models in Denmark (3-pin, black, 1.83-m)
490371-111 Power cord for use on all computer models in Switzerland (3-pin, black, 1.83-m)
490371-201 Power cord for use on all computer models in Thailand (3-pin, black, 1.83-m)
490371-202 Power cord for use on all computer models in Brazil (3-pin, black, 1.83-m)
490371-291 Power cord for use on all computer models in Japan (3-pin, black, 1.83-m)
490371-AA1 Power cord for use on all computer models in the People's Republic of China (3-pin, black, 1.83-m)
490371-AB1 Power cord for use on all computer models in Taiwan (3-pin, black, 1.83-m)
490371-AD1 Power cord for use on all computer models in South Korea (3-pin, black, 1.83-m)
490371-AR1 Power cord for use on all computer models in South Africa (3-pin, black, 1.83-m)
490371-BB1 Power cord for use on all computer models in Israel (3-pin, black, 1.83-m)
490371-D01 Power cord for use on all computer models in Argentina (3-pin, black, 1.83-m)
490371-D61 Power cord for use on all computer models in India (3-pin, black, 1.83-m)
572511-001 Intel Centrino Ultimate-N 6300 WLAN module
591699-001 Notebook computer combination lock
592923-001 Professional top load slim case
52 Chapter 3 Illustrated parts catalog
Spare part number Description
612757-001 HP essential nylon case
628664-001 3-cell, 31-Wh, 2.80-Ah, Li-ion battery
628668-001 6-cell, 62-Wh, 2.80-Ah, Li-ion battery
628670-001 6-cell, 55-Wh, 2.80-Ah, Li-ion battery
628824-001 Modem module (does not include the modem module cable)
NOTE: The modem module cable is included in the Cable Kits, spare part numbers 686308-001
(for use only on HP EliteBook 8570p Notebook PC computer models) and 686307-001 (for use
only on HP ProBook 6570b Notebook PC computer models).
631243-001 9-cell, 100-Wh, 3.0-Ah, Li-ion battery
631954-001 Intel Centrino Advanced-N 6205 WLAN module
633252-001 750-GB, 7200-rpm, 9.5-mm hard drive (does not include hard drive bracket or screws)
NOTE: The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare
part number 644694-001.
634089-001 6-cell, 73-Wh, 2.20-Ah, Li-ion battery
634400-001 HP un2430 EV-DO/HSPA Mobile Broadband Module
634862-001 320-GB, 7200-rpm, 9.5-mm hard drive (does not include hard drive bracket or screws)
NOTE: The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare
part number 644694-001.
634925-001 500-GB, 7200-rpm, 9.5-mm hard drive (does not include hard drive bracket or screws)
NOTE: The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare
part number 644694-001.
641182-001 Base enclosure for use only on HP EliteBook 8570p Notebook PC computer models (includes rubber
feet, service cover release latch assembly, and battery release latch assembly)
641186-001 Speaker assembly (includes cable)
641190-001 Plastics Kit for use only on HP EliteBook 8570p Notebook PC computer models (includes service
cover with “made in China” label, optical drive bay space saver, ExpressCard bay space saver,
and wireless antenna cable covers)
641191-001 Screw Kit for use only on HP EliteBook 8570p Notebook PC computer models
641192-001 Rubber Kit for use only on HP EliteBook 8570p Notebook PC computer models (includes display
bezel left and right rubber screw covers, base enclosure front and rear rubber screw covers, top
cover rubber bumper)
641193-001 Display Hinge Kit for use only on HP EliteBook 8570p Notebook PC computer models (includes left
and right hinges, brackets, hinge covers, and hinge caps)
641207-001 Top cover for use only on HP EliteBook 8570p Notebook PC computer models equipped with a
pointing stick and a fingerprint reader (includes TouchPad)
641208-001 Top cover for use only on HP EliteBook 8570p Notebook PC computer models equipped with a
pointing stick but not a fingerprint reader (includes TouchPad)
641369-001 4-GB memory module (PC3, 12800, 1600-MHz)
Sequential part number listing 53
WWAN module
NOTE: The WWAN module and the WLAN module are not interchangeable.
Description Spare part number
HP hs2350 HSPA+ Mobile Broadband Module 668969-001
HP lt2523 LTE/HSPA+ Mobile Broadband Module 710790-001
HP lt2522 LTE/EV-DO Mobile Broadband Module 710789-001
HP un2430 EV-DO/HSPA Mini Card 702080-001
HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001
Before removing the WWAN module, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the battery (see Battery on page 81).
5. Remove the service cover (see Service cover on page 83).
Remove the WWAN module:
1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE: The red WWAN antenna cable is connected to the WWAN module “Main” terminal.
The blue WWAN antenna cable is connected to the WWAN module “Aux” terminal.
2. Remove the two Phillips PM2.0×3.0 screws (2) that secure the WLAN module to
the base enclosure. (The WLAN module tilts up.)
92 Chapter 4 Removal and replacement procedures
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.
NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion.
NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module,
the protective sleeves must be installed on the antenna connectors, as shown in the following
illustration.
Reverse this procedure to install the WWAN module.
Component replacement procedures 93
WLAN module
Description Spare part number
HP hs2350 HSPA+ Mobile Broadband Module 668969-001
HP lt2523 LTE/HSPA+ Mobile Broadband Module 710790-001
HP lt2522 LTE/EV-DO Mobile Broadband Module 710789-001
HP un2430 EV-DO/HSPA Mini Card 702080-001
HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless
module authorized for use in the computer by the governmental agency that regulates wireless devices
in your country or region. If you replace the module and then receive a warning message, remove
the module to restore device functionality, and then contact technical support.
Before removing the WLAN module, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the battery (see Battery on page 81).
5. Remove the service cover (see Service cover on page 83).
Remove the WLAN module:
1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE: The WLAN antenna cable labeled “1” connects to the WLAN module “Main” terminal
labeled “1”. The WLAN antenna cable labeled “2” connects to the WLAN module “Aux” terminal
labeled “2”. If the computer is equipped with an 802.11a/b/g/n WLAN module, the yellow
WLAN antenna cable connects to the middle terminal on the WLAN module.
2. Remove the two Phillips PM2.0×3.0 screws (2) that secure the WLAN module to
the base enclosure. (The WLAN module tilts up.)
94 Chapter 4 Removal and replacement procedures
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.
NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion.
NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective
sleeves must be installed on the antenna connectors, as shown in the following illustration.
Reverse this procedure to install the WLAN module.
Component replacement procedures 95
Bluetooth module
NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth
module cable is included in the Cable Kits, spare part numbers 686308-001 (for use only on HP
EliteBook 8570p Notebook PC computer models) and 686307-001 (for use only on HP ProBook
6570b Notebook PC computer models).
Description Spare part number
Bluetooth module 4.0 EDR 655792-001
Before removing the Bluetooth module, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the battery (see Battery on page 81).
5. Remove the service cover (see Service cover on page 83).
Remove the Bluetooth module:
1. Release the Bluetooth module (1) from the clip built into the base enclosure.
96 Chapter 4 Removal and replacement procedures
2. Disconnect the Bluetooth module cable (2) from the Bluetooth module.
3. Remove the Bluetooth module.
Reverse this procedure to install the Bluetooth module.
Component replacement procedures 97
Modem module
NOTE: The modem module spare part kit does not include a RJ-11 jack cable. The RJ-11 jack cable is
included in the Cable Kits, spare part numbers 686308-001 (for use only on HP EliteBook 8570p
Notebook PC computer models) and 686307-001 (for use only on HP ProBook 6570b Notebook PC
computer models).
Description Spare part number
Modem module 628824-001
Before removing the modem module, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the battery (see Battery on page 81).
5. Remove the service cover (see Service cover on page 83).
Remove the modem module:
1. Remove the Phillips PM2.0×3.0 screw (1) that secures the modem module to the system board.
2. Disconnect the modem module (2) from the system board by lifting it straight up.
98 Chapter 4 Removal and replacement procedures
3. Disconnect the modem module cable (3) from the modem module.
4. Remove the modem module.
Reverse this procedure to install the modem module.
Component replacement procedures 99
Fan
Description Spare part number
Fan (includes cable) 686311-001
Before removing the fan, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the battery (see Battery on page 81).
5. Remove the service cover (see Service cover on page 83).
Remove the fan:
1. Disconnect the fan cable (1) from the system board.
2. Loosen the three captive Phillips screws (2) that secure the fan to the base enclosure.
3. Remove the fan (3).
Reverse this procedure to install the fan.
100 Chapter 4 Removal and replacement procedures
Keyboard
For use in country/region Spare part
number
For use in country/region Spare part
number
Keyboard with pointing stick for use on HP EliteBook 8570p Notebook PC computer models (includes keyboard cable and
pointing stick cable):
For use only on computer models equipped with
the Windows 8 operating system:
For use in the Netherlands 701986-B31
For use in Belgium 701986-A41 For use in Norway 701986-091
For use in Brazil 701986-201 For use in Northwest Africa 701986-FP1
For use in Bulgaria 701986-261 For use in Portugal 701986-131
For use in Canada 701986-DB1 For use in Romania 701986-271
For use in the Czech Republic
and Slovakia
701986-FL1 For use in Russia 701986-251
For use in Denmark 701986-081 For use in Saudi Arabia 701986-171
For use in France 701986-051 For use in Slovenia 701986-BA1
For use in Germany 701986-041 For use in South Korea 701986-AD1
For use in Greece 701986-151 For use in Spain 701986-071
For use in Hungary 701986-211 For use in Sweden and Finland 701986-B71
For use in Iceland 701986-DD1 For use in Switzerland 701986-BG1
For use in India 701986-D61 For use in Taiwan 701986-AB1
For use in Israel 701986-BB1 For use in Thailand 701986-281
For use in Italy 701986-061 For use in Turkey 701986-141
For use in Japan 701986-291 For use in the United Kingdom
and Singapore
701986-031
For use in Latin America 701986-161 For use in the United States 701986-001
For use only on computer models equipped with
the Windows 7 operating system:
For use in the Netherlands 686318-B31
For use in Belgium 686318-A41 For use in Northwest Africa 686318-FP1
For use in Brazil 686318-201 For use in Norway 686318-091
For use in Bulgaria 686318-261 For use in Portugal 686318-131
For use in Canada 686318-DB1 For use in Romania 686318-271
For use in the Czech Republic
and Slovakia
686318-FL1 For use in Russia 686318-251
For use in Denmark 686318-081 For use in Saudi Arabia 686318-171
For use in France 686318-051 For use in Slovenia 686318-261
For use in Germany 686318-041 For use in South Korea 686318-AD1
Component replacement procedures 101
For use in country/region Spare part
number
For use in country/region Spare part
number
For use in Greece 686318-151 For use in Spain 686318-071
For use in Hungary 686318-211 For use in Sweden and Finland 686318-B71
For use in Iceland 686318-DD1 For use in Switzerland 686318-BG1
For use in India 686318-D61 For use in Taiwan 686318-AB1
For use in Israel 686318-BB1 For use in Thailand 686318-281
For use in Italy 686318-061 For use in Turkey 686318-141
For use in Japan 686318-291 For use in the United Kingdom
and Singapore
686318-031
For use in Latin America 686318-161 For use in the United States 686318-001
Keyboard with pointing stick for use on HP EliteBook 6570b Notebook PC computer models (includes keyboard cable and
pointing stick cable):
For use only on computer models equipped with
the Windows 8 operating system:
For use in the Netherlands 701987-B31
For use in Belgium 701987-A41 For use in Norway 701987-091
For use in Brazil 701987-201 For use in Northwest Africa 701987-FP1
For use in Bulgaria 701987-261 For use in Portugal 701987-131
For use in Canada 701987-DB1 For use in Romania 701987-271
For use in the Czech Republic
and Slovakia
701987-FL1 For use in Russia 701987-251
For use in Denmark 701987-081 For use in Saudi Arabia 701987-171
For use in France 701987-051 For use in Slovenia 701987-BA1
For use in Germany 701987-041 For use in South Korea 701987-AD1
For use in Greece 701987-151 For use in Spain 701987-071
For use in Hungary 701987-211 For use in Sweden and Finland 701987-B71
For use in Iceland 701987-DD1 For use in Switzerland 701987-BG1
For use in India 701987-D61 For use in Taiwan 701987-AB1
For use in Israel 701987-BB1 For use in Thailand 701987-281
For use in Italy 701987-061 For use in Turkey 701987-141
For use in Japan 701987-291 For use in the United Kingdom
and Singapore
701987-031
For use in Latin America 701987-161 For use in the United States 701987-001
For use only on computer models equipped with
the Windows 7 operating system:
For use in the Netherlands 690401-B31
For use in Belgium 690401-A41 For use in Northwest Africa 690401-FP1
102 Chapter 4 Removal and replacement procedures
For use in country/region Spare part
number
For use in country/region Spare part
number
For use in Brazil 690401-201 For use in Norway 690401-091
For use in Bulgaria 690401-261 For use in Portugal 690401-131
For use in Canada 690401-DB1 For use in Romania 690401-271
For use in the Czech Republic
and Slovakia
690401-FL1 For use in Russia 690401-251
For use in Denmark 690401-081 For use in Saudi Arabia 690401-171
For use in France 690401-051 For use in Slovenia 690401-261
For use in Germany 690401-041 For use in South Korea 690401-AD1
For use in Greece 690401-151 For use in Spain 690401-071
For use in Hungary 690401-211 For use in Sweden and Finland 690401-B71
For use in Iceland 690401-DD1 For use in Switzerland 690401-BG1
For use in India 690401-D61 For use in Taiwan 690401-AB1
For use in Israel 690401-BB1 For use in Thailand 690401-281
For use in Italy 690401-061 For use in Turkey 690401-141
For use in Japan 690401-291 For use in the United Kingdom
and Singapore
690401-031
For use in Latin America 690401-161 For use in the United States 690401-001
Keyboard without pointing stick for use on HP EliteBook 6570b Notebook PC computer models (includes keyboard cable):
For use only on computer models equipped with
the Windows 8 operating system:
For use in the Netherlands 701988-B31
For use in Belgium 701988A41 For use in Norway 701988-091
For use in Brazil 701988-201 For use in Northwest Africa 701988-FP1
For use in Bulgaria 701988-261 For use in Portugal 701988-131
For use in Canada 701988-DB1 For use in Romania 701988-271
For use in the Czech Republic
and Slovakia
701988-FL1 For use in Russia 701988-251
For use in Denmark 701988-081 For use in Saudi Arabia 701988-171
For use in France 701988-051 For use in Slovenia 701988-BA1
For use in Germany 701988-041 For use in South Korea 701988-AD1
For use in Greece 701988-151 For use in Spain 701988-071
For use in Hungary 701988-211 For use in Sweden and Finland 701988-B71
For use in Iceland 701988-DD1 For use in Switzerland 701988-BG1
For use in India 701988-D61 For use in Taiwan 701988-AB1
Component replacement procedures 103
Produkt Specifikationer
| Mærke: | HP |
| Kategori: | Notesbog |
| Model: | ProBook 6570b |
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