HP PSC 1340 Manual
Læs gratis den danske manual til HP PSC 1340 (82 sider) i kategorien Printer. Denne vejledning er vurderet som hjælpsom af 33 personer og har en gennemsnitlig bedømmelse på 4.7 stjerner ud af 17 anmeldelser. Har du et spørgsmål om HP PSC 1340, eller vil du spørge andre brugere om produktet?
Side 1/82
hp psc 1300 series
all-in-one
reference guide
© Copyright Hewlett-Packard
Company 2003
All rights are reserved. No part of the
document may be photocopied,
reproduced, or translated to another
language without the prior written
consent of Hewlett-Packard Company.
This product incorporates Adobe’s
PDF technology, which contains an
implementation of LZW licensed
under U.S. Patent 4,558,302.
Portions Copyright © 1989-2003
Palomar Software Inc. The HP PSC
1300 Series includes printer driver
technology licensed from Palomar
Software, Inc. www.palomar.com
Copyright © 1999-2003 Apple
Computer, Inc.
Apple, the Apple logo, Mac, Mac
logo, Macintosh, and Mac OS are
trademarks of Apple Computer, Inc.,
registered in the U.S. and other
countries.
Publication number: Q3500-90155
First edition: July 2003
Printed in U.S.A., Mexico, Germany,
Singapore, or China
Windows®, Windows NT®,
Windows ME®, Windows XP®, and
Windows 2000® are U.S.-registered
trademarks of Microsoft Corporation.
Intel® and Pentium® are registered
trademarks of Intel Corporation.
notice
The information contained in this
document is subject to change without
notice and should not be construed as
a commitment by the Hewlett-Packard
Company.
Hewlett-Packard assumes no
responsibility for any errors
that may appear in this
document, nor does it make
expressed or implied warranty
of any kind with regard to this
material, including, but not
limited to, the implied
warranties of merchantability
and fitness for a particular
purpose.
The Hewlett-Packard Company shall
not be liable for incidental or
consequential damages in connection
with, or arising out of the furnishing,
performance, or use of this document
and the program material which it
describes.
Note: Regulatory information can be
found in the technical information
chapter of this guide.
It is not lawful in many places to make
copies of the following items. When in
doubt, check with a legal
representative first.
• Governmental paper or
documents:
- Passports
- Immigration papers
- Selective service papers
- Identification badges, cards, or
insignias
• Governmental stamps:
- Postage stamps
- Food stamps
• Checks or drafts drawn on
Governmental agencies
• Paper currency, traveler’s checks,
or money orders
• Certificates of deposit
• Copyrighted works
safety information
Warning! To prevent
fire or shock hazard, do
not expose this product
to rain or any type of
moisture.
Always follow basic safety
precautions when using this product to
reduce risk of injury from fire or
electric shock.
Warning! Potential
shock hazard
1 Read and understand all
instructions in the Setup Poster.
2 Use only a grounded electrical
outlet when connecting the
device to a power source. If you
do not know whether the outlet is
grounded, check with a qualified
electrician.
3 Observe all warnings and
instructions marked on the
product.
4 Unplug this product from wall
outlets before cleaning.
5 Do not install or use this product
near water or when you are wet.
6 Install the product securely on a
stable surface.
7 Install the product in a protected
location where no one can step
on or trip over the line cord, and
where the line cord will not be
damaged.
8 If the product does not operate
normally, see the online
Troubleshooting help.
9 No operator-serviceable parts
inside. Refer servicing to
qualified service personnel.
10 Use in a well-ventilated area.
Adobe and the Acrobat
logo are either registered
trademarks or trademarks
of Adobe Systems
Incorporated in the United
States and/or other
countries.
contents
hp psc 1300 seriesiv
8 warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
duration of limited warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
warranty service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
warranty upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
returning your hp psc for service . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
hewlett-packard limited global warranty statement . . . . . . . . . . . . . . . .48
9 technical information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
paper specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
photo memory card specifications . . . . . . . . . . . . . . . . . . . . . . . . . . .52
physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
environmental product stewardship program . . . . . . . . . . . . . . . . . . . .53
regulatory notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
10 hp instant share setup and use . . . . . . . . . . . . . . . . . . . . . . . . . . 57
use hp instant share in five easy steps (Windows) . . . . . . . . . . . . . . . .57
send a photo or image using your hp psc (Macintosh) . . . . . . . . . . . . .60
why should I register with hp instant share (Windows)? . . . . . . . . . . . .61
11 troubleshooting information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
installation troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
operational troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
v
get help
This Reference Guide contains information on using your HP PSC and provides
additional troubleshooting assistance for the installation process. The Reference
Guide also contains information on how to order supplies and accessories,
technical specifications, support, and warranty information.
The table below lists additional sources of information for your HP PSC.
help description
Setup Poster The Setup Poster provides instructions for setting up and configuring
your HP PSC. Make sure you use the correct poster for your operating
system (Windows or Macintosh).
HP Photo & Imaging
Help
The HP Photo & Imaging Help provides detailed information on using
the software for your HP PSC.
For Windows users: Go to the HP Director, and click Help.
For Macintosh users: Go to the HP Director, and click Help, then click
hp photo and imaging help.
Reference Guide The Reference Guide you have in your hands contains information on
using your HP PSC and provides additional troubleshooting assistance
for the installation process. The Reference Guide also contains
information on how to order supplies and accessories, technical
specifications, support, and warranty information.
Troubleshooting help To access troubleshooting information:
For Windows users: In the HP Director, click Help. Open the
Troubleshooting book in the HP Photo & Imaging Help, then follow the
links to general troubleshooting as well as links to Troubleshooting help
that is specific to your HP PSC. Troubleshooting is also available from
the Help button that appears on some error messages.
For Macintosh users: Open the Apple Help Viewer, click hp photo and
imaging troubleshooting, then click hp psc 1300 series.
There is also a Troubleshooting chapter available in this Reference
Guide.
Internet help and
technical support
If you have Internet access, you can get more information from the
HP website at:
www.hp.com/support
The website also provides answers to frequently asked questions.
Readme file After you install your software, you can access the Readme file (if any)
from either the HP PSC 1300 Series CD-ROM or the HP PSC
1300 Series program folder. A Readme file contains late-breaking
information that does not appear in the Reference Guide or the online
help.
hp psc 1300 seriesvi
Dialog-box help
(Windows only)
For Windows: Use one of the following ways to find information on a
specific feature:
• Right-click on the feature
• Select the feature and press F1
• Select the ? in the upper-right corner then click on the feature
help description
1
1
quick start
Your HP PSC can be used for making copies and printing photos from a photo
memory card without turning on your computer. You can do more with your
HP PSC by using the HP Photo & Imaging Director (HP Director) software that
you installed on your computer during the initial setup. The HP Director includes
troubleshooting tips, product-specific help, and enhanced copy, scan, and
photo functionality. For more information on the use of the HP Director, see use
your hp psc with a computer on page 6.
This section contains the following topics:
• front panel overview on page 1
• photo memory card overview on page 3
• front panel status lights on page 3
• use your hp psc with a computer on page 6
front panel overview
Use the graphic and table below to become familiar with the front panel features
of your HP PSC.
Note: The front panel cover must be attached to the HP PSC by removing
the adhesive backing and placing the cover in the appropriate location.
The HP PSC will not operate unless the front panel cover is attached
properly. If your HP PSC is not operating properly, refer to the setup
instructions for information about attaching the front panel cover.
hp psc 1300 series
chapter 1
2
feature purpose
1 On/Resume: turns the HP PSC on and off. Also, resumes a copy
or print job after a jam or other error. If the HP PSC is in an error
state, you can turn it off by pressing On/Resume for 3 seconds.
Warning! When the HP PSC is off, a minimal amount of
power is still supplied to the device. Unplug the power cord
to completely disconnect the power supply to the HP PSC.
2 Check Paper: lights up to indicate the need to load paper or
remove a paper jam.
3 Check Print Cartridge: lights up to indicate the need to reinsert
or replace the print cartridge or close the print carriage access
door.
4 Cancel: stops a job or exits button settings.
5 Copies (1-9): changes the number of copies for a copy job.
6 Size: changes the copy image size to either 100% or Fit to Page.
7 Paper Type: changes the paper type to Plain or Photo.
8 Start Copy, Black: starts a black-and-white copy.
9 Start Copy, Color: starts a color copy.
10 Scan: starts a scan of an original from the glass.
12
3
4
6
8
9
10
5
7
reference guide
quick start
3
photo memory card overview
Your HP PSC can read CompactFlash (I, II), Memory Sticks, MMC, Secure
Digital, SmartMedia, and xD memory cards.
Your HP PSC features four slots for memory cards, shown in the illustration
below with the memory cards that correspond to each slot.
From top to bottom, the slots are configured as follows:
• Slot 1: SmartMedia on top of slot (with side shown down), xD on bottom
• Slot 2: Memory Stick, Magic Gate Memory Stick, Memory Stick Duo (with
user-supplied adapter), Memory Stick Pro
• Slot 3: CompactFlash (I, II)
• Slot 4: Secure Digital, MultiMediaCard (MMC)
For more information on photo memory cards, see use a photo memory card on
page 17.
front panel status lights
Status lights on the front panel provide information about tasks that your HP PSC
is currently performing or about maintenance tasks that you need to perform on
the device. For example, you can tell if the device is on or off, if it is processing
a black-and-white or color copy, if it is out of paper, or if there is a paper jam.
All status lights on the front panel are reset to the default display after two
minutes unless there is an error.
Review the graphic and the table on the next page to become familiar with the
front-panel status lights that provide information about tasks that your HP PSC is
currently performing.
reference guide
quick start
5
Light is on. Light is
blinking.
Light is off. The paper tray is empty,
or the HP PSC has a paper
jam, or the paper size
setting and paper in paper
tray are not the same.
• Load paper, or remove
the paper jam.
• Change paper in paper
tray to correct size.
• Change layout size on
proof sheet.
• Change paper size on the
computer software.
Then press On/ Resume to
continue.
Light is on. Light is off. Light is
blinking.
• Print cartridge access
door might be open.
• Print cartridges might
be missing or not
installed properly.
• Tape might not have
been removed from the
print cartridges.
• There might be a
problem with the print
cartridge.
1 Remove the print
cartridges and make
sure the tape has been
removed.
2 Re-insert the print
cartridges and make
sure they are properly
seated.
3 Close the access door.
For more information on this
condition, click the HP PSC
status icon in the system tray
on your computer (Windows
only).
Light is on. Light is
blinking.
Light is
blinking.
The print carriage is
stalled.
Open the print carriage
access door and make sure
the carriage is not
obstructed.
Light is
blinking.
Light is
blinking.
Light is
blinking.
An error caused the
HP PSC to stop
functioning.
1 Turn the HP PSC off and
then on.
2 Restart your computer.
3 If the problem is not
corrected, unplug the
HP PSC and plug it in
again.
If the problem persists,
contact HP.
on light
(green)
check
paper
light
check print
cartridge
light
explanation what to do?
hp psc 1300 series
chapter 1
6
use your hp psc with a computer
If you installed the HP PSC software on your computer according to the Setup
Poster, you can access all the features of the HP PSC using the HP Director.
This section contains the following topics:
• open the hp director for Windows users on page 6
• open the hp director for Macintosh users on page 8
open the hp director for Windows users
1Do one of the following to open the HP Director:
– Double-click the HP Director icon on the desktop.
– In the Windows taskbar, click Start, point to Programs or All Programs
(XP), point to Hewlett-Packard, point to HP PSC 1300 Series, then
select HP Photo & Imaging Director.
2In the Select Device box, click to see a list of installed HP devices
supported by this software.
3 Select HP PSC 1300 Series.
Note: The HP Director graphic below might appear differently on your
computer. The HP Director is customized based on the HP device that is
selected. If your device is not equipped with a particular feature (such as
fax capability), then the icon for that feature will not display in the
HP Director on your computer. Some HP devices might show additional
buttons that are not shown below.
Tip: If the HP Director on your computer does not contain any
icons, an error might have occurred during the software
installation. To correct this, use the Control Panel in Windows to
completely uninstall the HP Director software, and then reinstall
the HP Director.
Light is off. Light is
blinking.
Light is off. There is a problem with
the layout size indicated
on the proof sheet.
• Proof sheet errors also
cause an error
message to appear on
your computer.
1 Verify the appropriate
bubble is filled in on the
proof sheet, and that it
is filled in dark enough.
2 Press the Photo button
next to the memory card
slots to resume printing.
on light
(green)
check
paper
light
check print
cartridge
light
explanation what to do?
reference guide
quick start
7
1
6 7 8 9 10 11
513
2 3 4
5 12
feature purpose
1 :Status select this feature to display the current status of your HP PSC.
2 Settings: select this feature to view or change various settings for
your HP PSC, such as print, scan, or copy.
3 Help: select this feature to access the HP Photo & Imaging Help,
which provides software help, a product tour, troubleshooting
information for your HP PSC, and HP PSC product-specific help.
4 Select Device: use this feature to select the device you want to use
from the list of installed HP devices.
5 Scan Picture: use this feature to scan an image and display it in the
HP Photo & Imaging Gallery.
6 :Scan Document use this feature to scan text and display it in the
selected text editing software program.
7 Make Copies: use this feature to display the Copy dialog box where
you can select the copy quality, number of copies, color, size, and
then start a copy.
8 HP Gallery: use this feature to display the HP Photo & Imaging
Gallery, where you can view and edit images, print photos in
multiple sizes, make and print a photo album, share images through
e-mail or a website, or make a multimedia CD.
9 Transfer Images: use this feature to transfer images from a photo
memory card.
10 Creative Ideas: use this feature to learn about creative ways to use
your HP PSC.
11 HP Shopping: use this feature to shop for HP products.
12 Software Update: use this feature to check for software updates for
your HP PSC.
13 Click this arrow to display tool tips that explain each of the
HP Director options.
reference guide
quick start
9
open the hp photo and imaging director using Macintosh OS 9
In Macintosh OS 9, the HP Director is launched automatically during the
HP Photo and Imaging software installation, and the HP Director appears as an
alias on the desktop. Use one of the following methods to launch the HP
Director.
!Double-click the HP Photo and Imaging Director alias on the desktop.
!Double-click HP Photo and Imaging Director in the Applications:Hewlett-
Packard:HP Photo and Imaging Software:HP Photo and Imaging Director
folder.
The HP Photo and Imaging Director displays only the icons that pertain to the
selected device. For more information, see the onscreen hp photo and imaging
help that came with your software.
The following figure shows some of the features available through the
HP Director for Macintosh OS 9. Consult the legend for a brief explanation of
specific features.
Note: The HP Photo and Imaging Director graphic below might appear
differently on your computer. The HP Photo and Imaging Director is
customized based on the HP device that is selected. If your device is not
equipped with a particular feature (such as fax capability), then the icon for
that feature will not display in the HP Photo and Imaging Director on your
computer. Some HP devices might show additional buttons that are not
shown below.
3 :Scan document use this feature to scan text and display it in the
selected destination text editing software program.
4 Make Copies: use this feature to make a copy in black and white
or color.
5 HP Gallery: use this feature to display the HP Photo and Imaging
Gallery to view and edit images.
6 More Applications: use this feature to select other applications
on your computer.
7 HP on the Web: use this feature to select an HP website.
8 HP Help: use this feature to select a source for help with your
HP PSC.
9 Settings: use this feature to change device settings.
feature purpose
hp psc 1300 series
chapter 1
10
feature purpose
1 Unload AiO Images: use this feature to unload images from a
photo memory card.
2 Select Device: use this pull-down list to select the HP device you
want to use.
3 Scan Picture: use this feature to scan an image and display it in
the HP Photo and Imaging Gallery.
4 :Scan document use this feature to scan text and display it in the
selected destination text editing software program.
5 Make Copies: use this feature to make a copy in black and
white or color.
6 HP Gallery: use this feature to display the HP Photo and
Imaging Gallery to view and edit images.
7 Settings: use this pull-down list to provide access to device
settings.
1 2 3 4 5 6 7
2
11
load originals and load paper
You can copy and scan originals loaded on the glass. You can also print and
copy onto a variety of paper types and paper sizes. It is important that you
choose the right paper and make sure that it is loaded correctly and not
damaged.
This section contains the following topics:
• load originals on page 11
• load an original photo on the glass on page 12
• load letter or A4 paper on page 12
• load envelopes on page 14
• load postcards, Hagaki cards, or 4 by 6 inch (10 by 15 cm) photo paper
on page 14
• recommended papers on page 15
• load other types of paper in the paper tray on page 15
• set the paper type on page 15
• avoid jams on page 16
load originals
Review the procedure below for loading originals on the glass of your HP PSC.
Note: Some copy options, such as Fit to Page, will not work correctly if the
glass and lid backing are not clean. For more information, see clean the
glass and clean the lid backing on page 31.
1 To load an original, lift the lid and place the original face down on the left
front corner of the glass with the sides of the original touching the left and
bottom edges.
2 Close the lid.
For information on making a copy, see make copies on page 25. For more
information on scanning a document, see scan an original on page 29.
Top edge of
original
lid
hp psc 1300 series
chapter 2
12
load an original photo on the glass
You can make a copy of an original photo from the glass of your HP PSC. It is
important that you load the original photo on the glass properly to get the best
possible copy.
1 Load your original photo face down on the left front corner of the glass.
Position the photo on the glass so the long edge of the photo is along the
front edge of the glass.
2 Close the lid.
For more information on special copy jobs, or making borderless copies of
photos, see perform special copy jobs on page 26.
load letter or A4 paper
The following describes the basic procedure for loading letter or A4 paper into
the HP PSC. For best results, adjust the paper settings each time you change
paper types or paper sizes. For more information, see set the paper type on
page 15, and avoid jams on page 16.
Note: There are specific considerations for loading certain types of paper,
postcards, and envelopes. After you review the procedure for loading letter
and A4 paper, see load envelopes on page 14, and load postcards,
Hagaki cards, or 4 by 6 inch (10 by 15 cm) photo paper on page 14, and
load other types of paper in the paper tray on page 15.
1 Lower the paper tray, and if necessary, slide the paper-width guide to the
outermost position.
2 Fold out the paper-tray extender to catch paper as it exits the device.
Tip: For best results when loading legal-size paper, fold in the
paper-tray extender before loading the paper to avoid a paper
jam.
reference guide
load originals and load paper
13
3 Tap the stack on a flat surface to align the edges of the paper, and then
check the paper for the following:
– Make sure it is free of rips, dust, wrinkles, and curled or bent edges.
– Make sure all the paper in the stack is the same size and type.
4 Insert paper into the paper tray with the print side down until it stops. To
avoid bending the paper, make sure you do not push the paper in too far,
or push too hard. If you are using letterhead, insert the top of the page
first.
Do not use too much paper. Check that the stack of paper contains several
sheets but is no higher than the top of the paper-width guide.
Note: Forcing the paper too far into the HP PSC might cause multiple sheets
of paper to be fed through the print mechanism, or cause a paper jam.
5 Slide the paper-width guide in until it stops at the edge of the paper. Make
sure that the paper stack lies flat in the paper tray and fits under the tab of
the paper-width guide.
hp psc 1300 series
chapter 2
14
load envelopes
Use the print feature of your word processing software to print to envelopes with
your HP PSC. Use envelopes for printing only; copying on to an envelope is not
recommended. Do not use shiny or embossed envelopes, or envelopes that have
clasps or windows. You can load the paper tray with one or multiple envelopes.
Note: Consult the help files in your word processing software for details on
how to format text for printing on envelopes.
1 Remove all paper from the paper tray.
2 Slide an envelope into the tray, with the envelope flap up and to the left
(print side down), until it stops. Do not force the envelope in too far.
3 Adjust the paper-width guide against the envelope.
Be careful not to bend the envelope.
Do not overload the paper tray when loading multiple envelopes. Make
sure the stack of envelopes is no higher than the top of the paper-width
guide.
load postcards, Hagaki cards, or 4 by 6 inch (10 by 15 cm)
photo paper
The following is the procedure for loading postcards, Hagaki cards, or 4 by 6
inch (10 by 15 cm) photo paper.
1 Remove all paper from the paper tray, and then slide a stack of cards into
the tray until it stops. Insert the short edge of the card into the HP PSC first.
Make sure the print side faces down.
Note: If you are using photo paper with perforated tabs, load the photo
paper so that the tabs face out towards you.
2 Adjust the paper-width guide against the cards until it stops.
Make sure the cards fit within the tray. Do not overload it. The stack
should be no higher than the top of the paper-width guide.
reference guide
load originals and load paper
15
recommended papers
For the best print quality, use HP papers. Paper that is too thin, paper that has
a slick texture, or paper that stretches easily can cause paper jams. Paper that
has a heavy texture or does not accept ink can cause printed images to smear,
bleed, or not be filled in completely. For more information about HP papers,
check our website at:
www.hp.com/support
load other types of paper in the paper tray
The following table provides guidelines for loading nonstandard types of paper.
For best results, adjust the paper settings each time you change the paper type
or paper size. For more information, see set the paper type on page 15.
Note: Some paper types might not be available in your country/region.
Note: Photo paper might curl when you remove it from the box. If this
occurs, curl the paper the opposite way to flatten it before inserting it into
the HP PSC.
set the paper type
If you want to use a different type of paper, load that paper in the paper tray.
You should then change the paper type settings to ensure the best print quality.
This setting refers to copy settings only. If you want to set the paper type for
printing, set the properties from the Print dialog box in the software program on
your computer.
The following procedure describes how to change the paper type setting on
your HP PSC.
1Load paper into the HP PSC.
2 Press Paper Type on the front panel to change the setting to Plain
or
Photo.
Note: If you are printing photos from a proof sheet, fill in the paper type
bubble on the proof sheet that matches the paper type you have loaded in
the HP PSC.
paper tips
HP papers • HP Premium Paper: locate the gray arrow on the nonprinting side of
the paper, and then load paper with the arrow side facing up.
• HP Greeting Card Paper, HP Glossy Greeting Card Paper, or
HP Textured Greeting Cards: insert a small stack of greeting cards
with the print side down, into the paper tray until it stops.
Labels
(works only with
printing)
• Always use letter or A4 label sheets designed for use with HP inkjet
products (like Avery Inkjet Labels), and make sure that the labels are
not over two years old.
• Fan the stack of labels to make sure none of the pages are sticking
together.
• Place a stack of label sheets on top of standard paper in the paper
tray, print side down. Do not insert labels one sheet at a time.
hp psc 1300 series
chapter 2
16
avoid jams
To avoid jams, remove papers from completed print or copy jobs frequently from
the paper tray. Excessive amounts of paper from completed print or copy jobs
in the paper tray might back up into the HP PSC and cause a paper jam.Also,
for best results, use recommended papers, and load paper correctly. For more
information see, recommended papers on page 15, and load letter or A4 paper
on page 12.
3
17
use a photo memory card
This HP PSC can access the memory cards used in almost any digital camera so
you can print, store, manage, and share your digital photos in some very
exciting ways.
This section contains the following topics:
• what is a memory card? on page 17
• insert a memory card and save the files to your computer on page 18
• print photos by using a proof sheet on page 19
• use the hp photo & imaging gallery on page 23
what is a memory card?
If your digital camera uses a memory card to store photos, you can insert the
memory card in your HP PSC to print or save your photos.
You can print a proof sheet, which might be several pages long and shows
thumbnail views of photos stored on the memory card, and print photos from the
memory card, even if your HP PSC is not connected to a computer.
Your HP PSC can read CompactFlash (I, II), Memory Sticks, MultiMediaCard
(MMC), Secure Digital, SmartMedia, and xD memory cards.
Your HP PSC features four slots for memory cards, shown in the illustration
below with the memory cards that correspond to each slot.
hp psc 1300 series
chapter 3
18
From top to bottom, the slots are configured as follows:
• Slot 1: SmartMedia on top of slot (with side shown down), xD on bottom
• Slot 2: Memory Stick, Magic Gate Memory Stick, Memory Stick Duo (with
user-supplied adapter), Memory Stick Pro
• Slot 3: CompactFlash (I, II)
• Slot 4: Secure Digital, MultiMediaCard (MMC)
Note: By default, Windows XP will format a memory card of 8 MB or less
and 64 MB or more with FAT32 format. Digital cameras and other devices
use the FAT (FAT16 and FAT12) format and cannot operate with a FAT32
formatted card. Either format your card in your camera or select the FAT
format to format your card in a Windows XP PC.
For some basic memory card troubleshooting information included in this
Reference Guide, see photo memory card troubleshooting on page 70.
insert a memory card and save the files to your computer
After you take photos with your digital camera, you can print them immediately
or save them directly to your computer.
1 Insert the memory card into the appropriate slot on your HP PSC.
When the memory card is inserted correctly, the Photo button on the front
panel remains on. The Read Status LED next to the card slots blinks green
when the card is being accessed. It can take several minutes for the
HP PSC to read a memory card that contains many images.
If you insert a memory card backwards, the Photo Error LED next to the
card slots blinks amber and your computer might display an error
message such as Card is not fully inserted.
Warning! Never attempt to remove a memory card while it is being
accessed. Doing so can damage files on the card. You can safely remove
a card only when the Read Status LED next to the slot is off.
2 A dialog box on your computer automatically asks you if you want to
transfer the memory card’s contents to the computer.
3 Press the appropriate button in the dialog box to begin the process.
This saves all the photos from the memory card to your computer that have
not already been transferred before.
Photo
button
Read Status
LED
Photo Error
LED
reference guide
use a photo memory card
19
Note: You can cancel the transfer process only from your computer. The
HP PSC’s Cancel button does not stop transfers. Click the appropriate
button in the dialog box.
For Windows: by default, files are saved in month and year folders
depending on when the photos were taken. The folders are created under
the C:\Documents and Settings\username\My Documents\My Pictures
folder in Windows XP and Windows 2000.
For Macintosh: by default, files are saved to the computer in Hard
Drive:Documents:HP All-in-One Data:Photos folder (OS 9) or Hard
Drive:Users:User Name:Pictures:HP Photos folder (OS X).
On a Macintosh you can use iPhoto as a transfer destination instead of the
HP Photo and Imaging Gallery. See the onscreen hp photo and imaging
help that came with your software.
Note: You can only use one memory card in your HP PSC at a time.
Tip: Is your hard disk full? If your computer is equipped with an
internal or external CD writer, you can organize large collections
of digital photos on CDs by using the Memories Disc feature of the
HP Photo & Imaging Gallery.
For information on using Memories Disc on a Macintosh, see the onscreen
hp photo and imaging help that came with your software.
print photos by using a proof sheet
A proof sheet is a simple and convenient way to make prints directly from a
memory card without the need for a computer. A proof sheet, which might be
several pages long, shows thumbnail views of photos stored on the memory
card. An index number appears under each thumbnail along with a circle.
This section contains the following topics:
• print a proof sheet on page 20
• complete the proof sheet on page 20
• print photos by scanning a proof sheet on page 21
• create borderless prints on page 22
Tip: You can optimize the quality of the photos you print with
your HP PSC by purchasing a photo print cartridge. Remove the
black print cartridge and insert the photo print cartridge in its
place. Insert the black print cartridge in a print cartridge protector
so the print cartridge’s nozzles do not become clogged. With the
tri-color print cartridge and photo print cartridge installed, you
have a six-ink system, which provides enhanced quality photos.
For more information, see order print cartridges on the inside back cover
and work with print cartridges on page 32.
Note: The HP PSC does not operate properly with only one ink cartridge
inserted. The Check Print Cartridge light blinks to alert you to this situation.
After printing a proof sheet, you fill in the circles under the photos you want to
print, and place the proof sheet on the glass. The HP PSC scans the proof sheet
and prints the photos you selected, without a computer.
hp psc 1300 series
chapter 3
20
There are three steps to using a proof sheet to print photos:
• Printing a proof sheet
• Completing the printed proof sheet to select photos, number of copies,
and layout
• Scanning the completed proof sheet to print the selected photos
print a proof sheet
Note: Before printing a proof sheet, make sure to remove all documents
from the glass of the HP PSC. If there is anything on the glass when you
press the Photo button, an error results. Make sure the paper tray contains
letter or A4 paper; otherwise the proof sheet does not print.
1Insert the memory card into the appropriate slot on your HP PSC. Wait for
the Photo button to remain lit before proceeding.
2 Press the Photo button to print a proof sheet.
The proof sheet prints starting with the last 20 photos stored on the
memory card since these are the most recent photos taken. Additional
pages print if there are more than 20 photos on the card. If the memory
card is empty, no proof sheet is printed and an error message appears on
the computer.
3Remove the proof sheet from the HP PSC.
Tip: If you want to cancel proof sheet printing after the first sheet
of the most recently taken 20 photos, wait until the first sheet has
printed, and then press Cancel. If you press Cancel earlier, the
proof sheet is unusable for selecting and printing photos.
complete the proof sheet
After you have printed a proof sheet, you can select photos to be printed.
reference guide
use a photo memory card
21
1 Select the photos to print by doing one of the following:
– If you only want to print some photos, fill in the circles located under
the thumbnail images on the proof sheet with a dark pen.
– If you want to print all the photos, fill in the circle next to the Print all
images on memory card option located just before the first row of
thumbnails.
2 Select only one paper type by filling in the circle under the appropriate
paper type on the proof sheet:
– plain
– photo
– small paper (4 by 6 inch (10 by 15 cm) photo paper for borderless
printing (with tear-off tab))
3 If you selected plain
paper or photo
paper, select only one layout by filling
in the circle under the appropriate layout on the proof sheet.
Note: If you selected small paper, do not select any layout. You must
complete each of these steps before proceeding.
print photos by scanning a proof sheet
Tip: Make sure the glass of the HP PSC is completely clean or the
proof sheet might not scan properly. See clean the glass on
page 31 for instructions. Make sure there is nothing but a
completed proof sheet on the glass or an error results when you
press the Photo button.
Note: You might want to use a photo print cartridge for superior print
quality. With the tri-color and photo print cartridges installed, you have a
six-ink system. See work with print cartridges on page 32 for more
information.
1 Place the completed proof sheet face down on the left front corner of the
glass with the top of the sheet touching the left edge, and then close the
lid.
2 Load the appropriate paper, such as photo paper, in the paper tray.
Make sure the memory card you used when you printed the proof sheet is
still inserted in the HP PSC and that the Photo button is lit.
hp psc 1300 series
chapter 3
22
Note: If you use an old proof sheet and photos have been deleted from the
memory card since the proof sheet was printed, it will not be possible to
print those photos.
3 Press the Photo button.
The HP PSC scans the proof sheet and prints the photos you selected,
using the paper type and layout indicated on the sheet.
Tip: If you want to view your photos instead of printing them, try
using the Slide Show feature available through the HP Photo &
Imaging Gallery component of the HP Photo and Imaging Director
(HP Director). This is a fast way to see all the files you’ve
transferred from an inserted memory card to your computer.
Tip: The Macintosh version of the HP Gallery does not have a
Slide Show feature, but you can create a multimedia slide show-
like presentation if you have a writable CD drive by using the
Memories Disc feature. For information on using Memories Disc,
see the onscreen hp photo and imaging help that came with your
software.
create borderless prints
An exceptional feature of your HP PSC is its ability to turn the digital photos on
a memory card into professional, borderless prints.
1Insert the memory card into the appropriate slot on your HP PSC. Make
sure the paper tray contains letter or A4 paper; otherwise the proof sheet
does not print.
2 Press the Photo button to print a proof sheet. See print a proof sheet on
page 20 for details.
3 Remove the proof sheet from the HP PSC.
4 Select photos on the proof sheet you want as borderless prints by filling in
the circles under the photos. See complete the proof sheet on page 20 for
more information.
5 Fill in the circle for small paper 4 by 6 inch (10 by 15 cm) in the bottom
right area of the proof sheet. Do not select any other layout or paper type.
6 Place the completed proof sheet correctly on the glass.
7 Load 4 by 6 inch (10 by 15 cm) tabbed photo paper print side down in
the paper tray, with the tab facing out towards you.
8 Press the Photo button to scan the proof sheet. The selected photos are
printed as borderless prints. See print photos by scanning a proof sheet on
page 21 for details.
Tip: You can enhance and edit digital photos with the HP Image
Editor available through the HP Director. Just start the HP Director
and click HP Gallery. Select the photo you want to edit, and click
Image Editor in the top pane. Add text or special effects to the
photo, improve a poor quality photo, or get rid of red eye.
Tip: On a Macintosh double-click the image in the HP Gallery
and edit it in an Image Window. For information on editing
images, see the onscreen hp photo and imaging help that came
with your software.
reference guide
use a photo memory card
23
use the hp photo & imaging gallery
You can use the HP Gallery for viewing and editing image files. You can print
images or send images by e-mail to family and friends, upload images to a
website, or use images in fun and creative printing projects with the HP Gallery.
HP software lets you do all this and much more. Explore the software to take full
advantage of the features of your HP PSC.
Tip: Did you know you can e-mail any photo transferred to your
computer from the HP PSC right in the HP Gallery? This makes it
easy to share your digital masterpieces with family and friends.
If you want to open the HP Gallery at a later time, open the HP Director and
click the HP Gallery icon.
On a Macintosh, if you want to open the HP Gallery at a later time, open the
HP Director and click HP Gallery (OS 9) or click HP Director in the Dock and
select HP Gallery from the Manage and Share section of the HP Director menu
(OS X).
hp psc 1300 series
chapter 3
24
hp psc 1300 series
chapter 4
26
adjust copy speed or quality
The HP PSC automatically copies in Best mode. This produces the highest quality
copies for all paper. However, you can manually override this setting to copy
in Fast mode. This produces copies more quickly and saves ink. The text is of
comparable quality to copies produced using Best mode, but the graphics might
be of lower quality.
to make a copy from the front panel using the fast setting
1 Load your original face down on the left front corner of the glass.
2 Press the Paper Type button to select Plain.
Note: In order to make a copy using Fast mode, you must select Plain as
the Paper Type. If the Paper Type is set to Photo, the HP PSC will always
copy in Best mode.
3 Press and hold down the Scan button, and then press Start Copy, Black or
Start Copy, Color.
set the number of copies
1 Load your original face down on the left front corner of the glass.
2 Press Copies to increase the number of copies, up to a maximum of 9, and
then press Start Copy, Black or Start Copy, Color.
perform special copy jobs
In addition to standard copying, your HP PSC can copy photos and
automatically enlarge or reduce your original to fit a specific paper size.
This section contains the following topics:
• make a 4 by 6 inch (10 by 15 cm) borderless copy of a photo on page 26
• reduce or enlarge an original to fit the paper loaded on page 27
For information on copy options that are available in the HP Director, see the
onscreen hp photo & imaging help that came with your software.
make a 4 by 6 inch (10 by 15 cm) borderless copy of a photo
For the best quality when copying a photo, load photo paper in the paper tray,
and then use the Paper Type button to select Photo. You might also want to use
the photo print cartridge for superior print quality. With the tri-color and photo
print cartridges installed, you have a six-ink system. See use a photo print
cartridge on page 36 for more information.
1 Load your original photo face down on the left front corner of the glass.
Position the photo on the glass so the long edge of the photo is along the
front edge of the glass.
reference guide
use the copy features
27
2 Load 4 by 6 inch (10 by 15 cm) tabbed photo paper print side down in
the paper tray, with the tab facing out towards you.
3 If your original is not 4 by 6 inches (10 by 15 cm), press the Size button to
select Fit to Page.
The HP PSC will resize the original to 4 by 6 inches (10 by 15 cm) to
create a borderless copy.
4 Press the Paper Type button to select Photo.
This tells the HP PSC that you have photo paper loaded in the paper tray.
When printing onto photo paper, the HP PSC automatically copies your
original in Best quality mode.
5 Press Start Copy, Black or Start Copy, Color.
reduce or enlarge an original to fit the paper loaded
Use Fit to Page when you want to automatically enlarge or reduce your original
to fill the printable area of the paper size loaded in the paper tray.
For example, you can use Fit to Page to enlarge a small photo to fit within the
margins of a full-size page (as shown below), reduce an original to prevent
unwanted cropping of text or images around the margins, or reduce or enlarge
an original to create a borderless 4 by 6 inch (10 by 15 cm) photo.
1 Make sure that the glass and lid backing are clean.
2 Load your original face down on the left front corner of the glass.
If you are copying a photo, position the photo on the glass so the long
edge of the photo is along the front edge of the glass, as shown below.
hp psc 1300 series
chapter 4
28
3 Press the Size button to select Fit to Page.
4 Press Start Copy, Black or Start Copy, Color.
stop copying
! To stop copying, press Cancel on the front panel.
The HP PSC immediately stops printing and releases the paper.
5
29
use the scan features
Scanning is the process of converting pictures and text into an electronic format
for your computer. You can scan photos and text documents.
Because the scanned image or text is in an electronic format, you can bring it
into your word processor or graphics software program and modify it to suit
your needs. You can do the following:
• Scan photos of your kids and e-mail them to relatives, create a
photographic inventory of your house or office, or create an electronic
scrapbook.
• Scan text from an article into your word processor and quote it in a report,
saving you a lot of retyping.
To use the scan features, your HP PSC and computer must be connected and
turned on. The HP PSC software must also be installed and running on your
computer prior to scanning. To verify that the HP PSC software is running on a
Windows PC, look for the hp psc 1300 series icon in the system tray at the
lower right side of your screen, next to the time. On a Macintosh, the HP PSC
software is always running.
You can start a scan from your computer or from your HP PSC. This section
explains how to scan from the front panel of the HP PSC only.
For information about how to scan from the computer, and how to adjust, resize,
rotate, crop, and sharpen your scans, see the onscreen hp photo & imaging
help that came with your software.
Note: Bright direct sunlight on your HP PSC, or halogen desk lamps placed
close to your HP PSC, might affect the quality of scanned images.
Note: High resolution scanning (600 dpi or higher) requires a large
amount of hard disk space. If there is not enough hard disk space
available, your system might stall.
This section contains the following topics:
• scan an original on page 29
• stop scanning on page 30
scan an original
1 Load your original face down in the left front corner of the glass.
2 Press Scan.
A preview image of the scan appears in the HP Scan window on the
computer, where you can edit it.
For more information about editing a preview image, see the onscreen
hp photo & imaging help that came with your software.
hp psc 1300 series
chapter 5
30
3 Make any edits to the preview image in the HP Scan window. When you
have finished, click Accept.
The HP PSC sends the scan to the HP Photo & Imaging Gallery
(HP Gallery), which automatically opens and displays the image.
The HP Gallery has many tools that you can use to edit your scanned
image. You can improve the overall image quality by adjusting the
brightness, sharpness, color tone, or saturation. You can also crop,
straighten, rotate, or resize the image.
When the scanned image looks just the way you want it, you can open it
in another application, send it via e-mail, save it to a file, or print it. For
more information about using the HP Gallery, see the onscreen hp photo
& imaging help that came with your software.
stop scanning
! To stop scanning, press Cancel on the front panel.
reference guide
maintain your hp psc
33
print a self-test report
If you are experiencing problems with printing, print a Self-Test Report before
you replace the print cartridges.
1 Press and hold down Cancel.
2 Press Start Copy, Color.
The HP PSC prints a Self-Test Report, which might indicate the source of
any problems you might be having.
3 Check the color blocks for streaking or white lines.
– Missing color blocks might indicate that the tri-color print cartridge is
out of ink. You might need to clean or replace your print cartridges.
– Streaks might indicate clogged nozzles or dirty contacts. You might
need to clean the print cartridges. Do not clean with alcohol.
For information on replacing ink cartridges, see replace the print cartridges on
page 34 and for information on cleaning print cartridges, see clean the print
cartridge contacts on page 39.
handle print cartridges
Before you replace a print cartridge, you should know the part names and how
to handle the print cartridge.
Color blocks
Plastic tape with
pink pull tab
(must be removed)
Copper contacts
Ink nozzles
under tape
Do not touch the copper contacts or the ink nozzles
hp psc 1300 series
chapter 6
34
replace the print cartridges
The HP PSC notifies you when you need to replace your print cartridges.
Replace the print cartridges when you see faded text or if you experience print
quality issues related to the print cartridges.
For more information on ordering replacement print cartridges, see order print
cartridges on the inside back cover.
1 Turn on the HP PSC and then lower the paper tray to access the print-
carriage access door.
2 Open the print-carriage access door by lowering the handle.
The print carriage moves to the center of the HP PSC.
3 After the carriage stops moving, push down on the print cartridge to
release it, and then pull it toward you out of its slot.
Note: It is normal to see ink buildup in the print cartridge slots.
4 Remove the new print cartridge from its packaging and, being careful to
touch only the bright pink plastic tab, gently remove the plastic tape to
uncover the ink nozzles.
Caution! Do not touch the copper contacts or ink nozzles.
Print-carriage
access door
Push down
Paper tray
reference guide
maintain your hp psc
35
After you have removed the plastic tape, install the print cartridge
immediately to prevent the ink from drying in the nozzles.
5Hold the black print cartridge with the HP label on top. Slide the print
cartridge at a slight angle into the right side of the print carriage.
Press firmly until the print cartridge snaps into place.
Caution! Do not attempt to push the cartridge straight into the slot.
It must slide in at a slight angle.
6Hold the tri-color print cartridge with the HP label on top. Slide the print
cartridge at a slight angle into the left side of the print carriage.
Press firmly until the print cartridge snaps into place.
Caution! Do not attempt to push the cartridge straight into the slot.
It must slide in at a slight angle.
Note: You must install both print cartridges in order for your HP PSC to
work.
You can also refer to the label that is located on the inside of the print-
carriage access door for information on installing the print cartridges.
7 Close the print-carriage access door. Within a few minutes, a print
cartridge alignment page prints. You will need to align the print
cartridges.
For information on aligning the print cartridges, see align the print
cartridges on page 37.
hp psc 1300 series
chapter 6
38
4 Place the print cartridge alignment sheet face down on the left front corner
of the glass. Make sure the top of the sheet is on the left side as shown
below.
5 Press Scan.
The HP PSC aligns the print cartridges.
Note: During alignment the button LED blinks until the procedure is
finished. This takes about 30 seconds.
to align the print cartridges from the hp director for Macintosh users
1 From the HP Director, choose Settings, and then choose Maintain Printer.
2 If the Select Printer dialog box opens, select your HP PSC, and then click
Utilities.
3 From the list, select Calibrate.
4 AlignClick .
The HP PSC prints a print cartridge alignment sheet. This might take a few
moments.
5 Place the print cartridge alignment sheet face down on the left front corner
of the glass. Make sure the top of the sheet is on the left side.
6 Press Scan.
The HP PSC aligns the print cartridges.
Note: During alignment the button LED blinks until the procedure is
finished. This takes about 30 seconds.
reference guide
maintain your hp psc
39
clean the print cartridge contacts
Clean the print cartridge contacts only if the Self-Test Report shows streaks.
Caution! Do not remove both print cartridges at the same time.
Remove and clean each print cartridge one at a time.
Make sure you have the following materials available:
• Dry foam rubber swabs, lint-free cloth, or any soft material that will not
come apart or leave fibers.
• Distilled, filtered, or bottled water (tap water might contain contaminants
that can damage the print cartridges).
Caution! Do not use platen cleaners or alcohol to clean the print
cartridge contacts. These can damage the print cartridge or the
HP PSC.
1 Turn the HP PSC on and open the print-carriage access door.
The print carriage moves to the center.
2 After the print carriage has moved to the center, unplug the power cord
from the back of the HP PSC.
3 Push down on the print cartridge to release it, and then pull it out of its
slot.
4 Inspect the print cartridge contacts for ink and debris buildup.
5 Dip a clean foam rubber swab or lint-free cloth into distilled water, and
squeeze any excess water from it.
6 Hold the print cartridge by its sides.
7 Clean only the contacts. Do not clean the nozzles.
8 Place the print cartridge back into the holder.
9 Repeat if necessary for the other print cartridge.
10 Close the door and plug in the HP PSC.
Because you removed a print cartridge from its holder, the HP PSC
automatically prints a print cartridge alignment sheet.
Contacts
Nozzles - do not clean
7
41
get hp psc 1300 series support
Hewlett-Packard provides Internet and phone support for your HP PSC.
This section contains the following topics:
• get support and other information from the Internet
on page 41
• hp customer support on page 41
• prepare your hp psc for shipment on page 44
• hp distribution center on page 45
If you are unable to find the answer you need in the printed or onscreen documentation
supplied with your product, you can contact one of the HP support services listed in the
following sections. Some support services are available only in the U.S. and Canada,
while others are available in many countries/regions worldwide. If a support service
number is not listed for your country/region, contact your nearest authorized HP dealer
for help.
get support and other information from the Internet
If you have Internet access, you can get more information from the HP website at:
www.hp.com/support
This website offers technical support, drivers, supplies, and ordering information.
hp customer support
Software programs from other companies might be included with your HP PSC. If you
experience problems with any of those programs, you will receive the best technical
assistance by calling the experts at that company.
If you need to contact HP Customer Support, do the following before you call.
1 Make sure that:
a. Your HP PSC is plugged in and turned on.
b. The specified print cartridges are installed correctly.
c. The recommended paper is properly loaded in the paper tray.
2 Reset your HP PSC:
a. Turn off the HP PSC by using the On/Resume button located on the front panel.
b. Unplug the power cord from the back of the HP PSC.
c. Plug the power cord back into the device.
d. Turn on the HP PSC by using the On/Resume button.
3 For more information, go to the HP website at:
www.hp.com/support
4 If you are still experiencing problems and need to speak with an HP Customer
Support Representative:
– Have the specific name of your HP PSC, as it appears on the device, available.
– Have your serial number and service ID ready. To view your serial number and
service ID, print a Self-Test Report, which contains this information. To print a
Self-Test Report, press and hold the Cancel button, and then press the Start
Copy, Color button.
– Be prepared to describe your problem in detail.
5Call HP Customer Support. Be near your HP PSC when you call.
hp psc 1300 series
chapter 7
42
call in North America during warranty
Call 1-800-HP-INVENT. US phone support is available in both English and Spanish
languages 24 hours a day, 7 days a week (days and hours of support might change
without notice). This service is free during the warranty period. A fee might apply outside
the warranty period.
call hp japan customer support
call elsewhere in the world
The numbers listed below are current as of the publication date of this guide. For a list of
current international HP Support Service numbers, go to the following website and choose
your own country/region or language:
www.hp.com/support
You can call the HP support center in the following countries/regions. If your country/
region is not listed, contact your local dealer or nearest HP Sales and Support Office to
find out how to obtain services.
Support service is free during the warranty period; however, your standard long-distance
phone charges will apply. In some cases, a flat fee per single incident will also apply.
For phone support in Europe, please check for the details and conditions of phone support
in your country/region. Go to the following website:
www.hp.com/support
Alternatively, you can ask your dealer or call HP at the phone number provided in this
booklet.
As part of our constant efforts to improve our phone support service, we advise you to
check our website on a regular basis for new information regarding service features and
delivery.
country/region hp technical support country/region hp technical support
Algeria1 +213(0)61 56 45 43 Luxembourg (French) 900 40 006
Argentina (54)11-4778-8380 0-810-
555-5520
Luxembourg (German) 900 40 007
Australia +61 3 8877 8000
1902 910 910
Malaysia 1-800-805405
Austria +43 (0) 820 87 4417 Mexico 01-800-472-6684
Bahrain (Dubai) +973 800 728 Mexico (Mexico City) 5258-9922
Belgium (Dutch) +32 (0) 70 300 005 Morocco
1+212 224 047 47
Belgium (French) +32 (0) 70 300 004 Netherlands (0.10 Euro/ min.) 0900 2020 165
reference guide
get hp psc 1300 series support
43
Bolivia 800-100247 New Zealand 0800 441 147
Brazil (Grande São Paulo) (11) 3747 7799 Norway +47 815 62 070
Brazil (Demais Localidades) 0800 157751 Oman +971 4 883 8454
Canada during warranty (905) 206 4663 Palestine +971 4 883 8454
Canada post-warranty
(per-call charge)
1-877-621-4722 Panama 001-800-7112884
Caribbean & Central
America
1-800-711-2884 Peru 0-800-10111
Chile 800-360-999 Philippines 632-867-3551
China 86-21-38814518
8008206616
Poland +48 22 865 98 00
Colombia 9-800-114-726 Portugal +351 808 201 492
Costa Rica 0-800-011-0524 Puerto Rico 1-877-232-0589
Czech Republic +42 (0) 2 6130 7310 Qatar +971 4 883 8454
Denmark +45 70202845 Romania +40 1 315 44 42
Ecuador (Andinatel) 999119+1-800-7112884 Russia, Moscow +7 095 797 3520
Ecuador (Pacifitel) 1-800-225528+1-800-
7112884
Russia, St. Petersburg +7 812 346 7997
Europe (English) +44 (0) 207 512 5202 Saudi Arabia +966 800 897 1444
Egypt +20 02 532 5222 Singapore (65) 272-5300
Finland +358 (0) 203 66 767 Slovakia + 421 2 6820 8080
France (0.34 Euro/min.) +33 (0) 892 6960 22 South Africa (RSA) 086 000 1030
Germany (0.12 Euro/min.) +49 (0) 180 5652 180 South Africa, Outside Republic +27-11 258 9301
Greece +30 10 6073 603 Spain +34 902 010 059
Hong Kong +85 (2) 3002 8555 Sweden +46 (0)77 120 4765
Guatemala 1800-995-5105 Switzerland
2 (0.08 CHF/min.
during peak hours, 0.04 CHF/
min. during off-peak hours)
+41 (0) 848 672 672
Hungary +36 (0) 1 382 1111 Taiwan +886-2-2717-0055
0800 010 055
India 1-600-112267
91 11 682 6035
Thailand +66 (2) 661 4000
Indonesia 62-21-350-3408 Tunisia
1+216 1 891 222
Ireland +353 1890 923902 Turkey +90 216 579 7171
Israel +972 (0) 9 803 4848 Ukraine +7 (380-44) 490-3520
Italy +39 848 800 871 United Arab Emirates +971 4 883 845
Japan 0570 000 511
+81 3 3335 9800
United Kingdom +44 (0) 870 010 4320
Jordan +971 4 883 8454 Venezuela 01-800-4746.8368
country/region hp technical support country/region hp technical support
hp psc 1300 series
chapter 7
44
call in Australia post-warranty
If your product is not under warranty, you can call 03 8877 8000. A per-incident, out-of-
warranty support fee of $27.50 (inc. GST) will be charged to your credit card. You can
also call 1902 910 910 ($27.50 charged to your phone account) from 9:00 A.M. to
5:00 P.M. Monday through Friday. Charges and support hours are subject to change
without notice.
prepare your hp psc for shipment
If after contacting HP Customer Support or returning to the point of purchase, you are
requested to send your HP PSC in for service, please follow the power off and re-package
steps below to avoid further damage to the device.
Note: When transporting your HP PSC, make sure that the print cartridges have
been removed, the HP PSC has been properly shut down by pressing the On/
Resume button, and you have allowed time for the print carriage to return to the
home position and for the scanner to return to its parked position.
1 Turn on the HP PSC.
Disregard steps 1 through 7 if your HP PSC will not turn on. You will not be able to
remove the print cartridges. Proceed to step 8.
2 Open the print-carriage access door.
The print carriage moves to the center of the HP PSC.
3 Remove the print cartridges. See replace the print cartridges on page 34 for
information on removing the print cartridges.
Caution! Remove both print cartridges. Failure to do so might damage
your HP PSC.
4 Place the print cartridges in an airtight bag so they will not dry out, and put them
aside. Do not send them with the HP PSC, unless instructed to by the HP customer
support call agent.
5 Close the print-carriage access door.
6 Wait for the print carriage to park (stop moving) in the home position on the left
side of the HP PSC. This might take a few seconds.
7 Turn off the HP PSC.
8If available, pack the HP PSC for shipment by using the original packing materials
or the packaging materials that came with your exchange device.
Korea +82 1588 3003 Venezuela (Caracas) (502) 207-8488
Kuwait +971 4 883 8454 Vietnam 84-8-823-4530
Lebanon +971 4 883 8454 Yemen +971 4 883 8454
1 This Call Center supports French-speaking customers from the following countries/regions: Morocco, Tunisia,
and Algeria.
2 This Call Center supports German-, French- and Italian-speaking customers in Switzerland.
country/region hp technical support country/region hp technical support
reference guide
get hp psc 1300 series support
45
If you do not have the original packaging materials, please use other adequate
packaging materials. Shipping damage caused by improper packaging and/or
improper transportation is not covered under the warranty.
9 Place the return shipping label on the outside of the box.
10 Include the following items in the box:
– A brief description of symptoms for service personnel (samples of print quality
problems are helpful).
– A copy of the sales slip or other proof of purchase to establish the warranty
coverage period.
– Your name, address, and a phone number where you can be reached during
the day.
hp distribution center
To order HP PSC software, a copy of the printed Reference Guide, a Setup Poster, or other
customer-replaceable parts, do one of the following:
• In the U.S. or Canada, call 1-800-HP-INVENT (1-800-474-6836).
• In Latin America, call the appropriate number for your country/region (see call
elsewhere in the world
on page 42).
• Outside of this country/region, go to this website:
www.hp.com/support
hp psc 1300 series
chapter 7
46
8
47
warranty information
Your HP PSC comes with a limited warranty that is described in this section. Information
about how to obtain warranty service and how you can upgrade your standard factory
warranty is also provided.
This section contains the following topics:
• duration of limited warranty on page 47
• warranty service on page 47
• warranty upgrades on page 47
• returning your hp psc for service on page 48
• hewlett-packard limited global warranty statement on page 48
duration of limited warranty
Duration of Limited Warranty (hardware and labor): 1 Year
Duration of Limited Warranty (CD media): 90 Days
Duration of Limited Warranty (print cartridges): Until the HP ink is depleted or the “end of
warranty” date printed on the cartridge has been reached, whichever occurs first.
Note: The services described in the express service and
warranty upgrades
sections
below might not be available in all locations.
warranty service
express service
To obtain HP express repair service, the customer must contact an HP service office or an
HP Customer Support Center for basic troubleshooting first. See hp customer support on
page 41 for steps to take before calling Customer Support.
If a customer device needs a minor part replacement and these parts can normally be
replaced by the customer, the customer-replaceable components might be serviced
through expedited part shipment. In this event, HP will prepay shipping charges, duty and
taxes; provide telephone assistance on replacement of the component; and pay shipping
charges, duty, and taxes for any part that HP asks to be returned.
The HP Customer Support Center might direct customers to designated authorized service
providers who are certified by HP to service the HP product.
warranty upgrades
Upgrade your standard factory warranty to a total of three years with the
HP SUPPORTPACK. Service coverage begins on product purchase date and the pack must
be purchased within the first 180 days after product purchase. If during your technical
support call it is determined that you need a replacement product, then HP will ship you
this product next business day free of charge. Available in U.S. only.
For more information, please call 1-888-999-4747 or visit the HP website:
www.hp.com/go/hpsupportpack
Outside the U.S., please call your local HP Customer Support office. See call elsewhere
in the world on page 42 for a list of international Customer Support numbers.
hp psc 1300 series
chapter 8
48
returning your hp psc for service
Before returning your HP PSC for service, you must call HP Customer Support. See
hp customer support on page 41 for steps to take before calling Customer Support.
hewlett-packard limited global warranty statement
extent of limited warranty
Hewlett-Packard (“HP”) warrants to the end-user customer (“Customer”) that each HP PSC
product (“Product”), including related software, accessories, media, and supplies, shall
be free from defects in material and workmanship for the duration, which begins on the
date of purchase by the Customer.
For each software Product, HP’s limited warranty applies only to a failure to execute
programming instructions. HP does not warrant that the operation of any Product shall be
uninterrupted or error free.
HP’s limited warranty covers only those defects which arise as a result of normal use of a
Product, and does not cover any other problems, including those which arise as a result
of (a) improper maintenance or modification, (b) software, accessories, media, or
supplies not provided or supported by HP, or (c) operation outside the Product’s
specifications.
For any hardware Product, the use of a non-HP print cartridge or a refilled print cartridge
does not affect either the warranty to the Customer or any HP support contract with the
Customer. However, if Product failure or damage is attributable to the use of a non-HP or
refilled print cartridge, HP shall charge its standard labor and materials charges to service
the Product for the failure or damage.
If HP receives, during the applicable warranty period, notice of a defect in any Product,
HP shall either repair or replace the defective Product, at HP’s option. Where labor
charges are not covered by HP’s limited warranty, repairs shall be at HP’s standard
charges for labor.
If HP is unable to repair or replace, as applicable, a defective Product which is covered
by HP’s warranty, HP shall, within a reasonable time after being notified of the defect,
refund the purchase price for the Product.
HP shall have no obligation to repair, replace, or refund until the Customer returns the
defective Product to HP.
Any replacement product may be either new or like-new, provided that it has functionality
at least equal to that of the Product being replaced.
HP products, including each Product, may contain remanufactured parts, components, or
materials equivalent to new in performance.
HP’s limited warranty for each Product is valid in any country/region or locality where HP
has a support presence for the Product and where HP has marketed the Product. The level
of warranty service may vary according to local standards. HP shall have no obligation
to alter the form, fit, or function of the Product in order to make it operate in a country/
region or locality for which the Product was never intended to operate.
limitations of warranty
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY
SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER
EXPRESS OR IMPLIED, WITH RESPECT TO THE COVERED HP PRODUCTS, AND
SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR
PURPOSE.
Produkt Specifikationer
| Mærke: | HP |
| Kategori: | Printer |
| Model: | PSC 1340 |
Har du brug for hjælp?
Hvis du har brug for hjælp til HP PSC 1340 stil et spørgsmål nedenfor, og andre brugere vil svare dig
Printer HP Manualer
30 Maj 2025
8 April 2025
26 Februar 2025
26 Februar 2025
27 Januar 2025
26 Januar 2025
15 Januar 2025
15 Januar 2025
15 Januar 2025
15 Januar 2025
Printer Manualer
- LG
- Konica-Minolta
- Royal Sovereign
- Samsung
- CSL
- Triumph-Adler
- Xerox
- Tally Dascom
- Microboards
- Dymo
- Panduit
- Bixolon
- AVM
- Pantum
- Oce
Nyeste Printer Manualer
25 Juni 2025
23 Juni 2025
23 Juni 2025
23 Juni 2025
22 Juni 2025
22 Juni 2025
22 Juni 2025
20 Juni 2025
20 Juni 2025
20 Juni 2025