Ingenico Desk/3200 Manual

Ingenico Ikke kategoriseret Desk/3200

Læs gratis den danske manual til Ingenico Desk/3200 (2 sider) i kategorien Ikke kategoriseret. Denne vejledning er vurderet som hjælpsom af 5 personer og har en gennemsnitlig bedømmelse på 4.3 stjerner ud af 3 anmeldelser. Har du et spørgsmål om Ingenico Desk/3200, eller vil du spørge andre brugere om produktet?

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Side 1/2

NORMAL SALE TRANSACTION

Quick Reference Guide – OCBC_DESK3200

Shortcut

F1 Button

( )SETTLEMENT

RED

(CANCEL / EXIT)

GREEN

(ENTER)

YELLOW

(DELETE)

Entertheamount

andpress[ENTER]

PleaseTaporInsert

orSwipecard

Terminaldisplay

cardnumber.

Terminalprocessing

receiveshostresponse

1 2 3 4

(asshown below)

duringthe

transaction

IfPINisrequired,

entercardPIN

Shortcut

F2 Button

( )VOID

Shortcut

F4 Button

( )REPRINT

5 6 7

Terminaldisplay

approvecode

PrintMerchant

copy

PrintCustomer

copyifneeded

DisplaysREMOVECARD

message tothen goes 

idlemode

Some chip cards may prompt for PIN entry

REPRINT RECEIPT LAST TRAN / ANY TRAN / LAST SETTLE

SelectF4Button 

And then select

LAST

TRANSACTION

1 1

CLOSING BATCH / SETTLEMENT

1 2

Press F1Button

EnterMerchant

password

PressSETTLEMENTthen

pressEnterSelect ALL HOST

INSTALMENT SALE TRANSACTION

1 2 3 4

Press function

Main manual then

select void Credit

Scrolltoselectthe

instalmentperiod

Entertheinstalment

amountbypressingEnter

Terminalsendstothe

hostforapproval

5 6 7 8

Terminalreceiveshost

response

PrintMerchantcopy

Printcustomercopy

ifneeded

DisplaysREMOVE

CARDmessage

VOID TRANSACTION

Press function and

then select void Credit

EnterMerchant

password

Enterinvoicenumberof

theoriginaltransaction

Confirmamounttobe

voided by pressing

Enter

5 6

Terminalsendstothe

hostforapproval

Terminalreceiveshost

response

7 8

PrintMerchant

copy

Printcustomercopyif

needed

Terminalreceives

hostresponse

TIPS ADJUST

Pressfunction  and

thenselectTIPADJUST

EnterMerchant

password

Enterinvoice

numberofthe

originaltransaction

Entertipamountthen

press OrEnterPress

Enterwithout any

amountfornewTotal

amountentry

Enternewamountthen

pressEnter

Confirmtotalamount

bypressingEnter

Terminalsaves

transactionadjustment

PrintMerchant

copy / customer

copy

Shortcut

F3 Button

( )REPORT

Shortcut Button

( )FUNCTION

F1 F2

REPORT DETAIL & SUMMARY

1 2

Press F3 Button

and then select DETAIL

SelectALLHOST

DETAIL REPORT

SUMMARY REPORT

1 2

Press F3 Button and

then select SUMMARY

SelectALLHOST

SelectF4Button

And then select

ANY

TRANSACTION

LAST TRANSACTION

ANY TRANSACTION

PleaseKeyinvoice

numberandthen

Enter

LAST SETTLEMENT

SelectF4Button

And then select

LAST

SETTLEMENT

REFUND

Quick Reference Guide – OCBC_DESK3200

PRE-AUTH

1 2 3 4

Press function

Main manual then

select PRE-AUTH

Swipeormanuallyentry

cardnumberorinsert

Enterthepre‐

authorizedamount

thenpressEnter

5 6

TRANSACTION RECEIPT

IMPORTANT KEYS

1 2 3 4

Press function and

then select Refund

EnterMerchant

password

Swipeormanually

entrycardnumber

orinsert

DisplaysPANif

parameter‐enabled.

PressEntertoconfirm

Entertheamount

and andtip(ifany) 

press[ ]ENTER

6 7 8

Confirmtotal

amountbypressing

Enter

Terminalreceives

hostresponse

PrintMerchant/

customercopy

Terminalsendsto

thehostfor

approval

Terminalreceives

hostresponse

PrintMerchant/

customercopy

OFFLINE

1 2

Press function

Main manual then

select OFFLINE

EnterMerchant

password

Entertheamount

and andtip(ifany) 

press[ ]ENTER

5 6

Swipeormanually

entrycardnumber

orinsert

Terminalreceives

hostresponse

PrintMerchant/

customercopy

Sale Refund Instalment

Performing a Chip Transaction

1. Identify a chipcard.

2. Begin a transaction by selectingitfromtheterminalidlemenuor by directly

insertingthe thechipcardinto terminal’s readersmart slot.

3. When “SWIPE//INSERTprompt CARD”,insertthe thechipcardinto smartcard

readerslotwiththechipfacingup.

4. Pushthe thecardinto 

readeruntilyoufeel a click.

5. If the the the and terminaldoesnotrespond,check positionof chip re‐insert

intotheslotagain.

6. If the the terminalstilldoesnotrespond errorordisplays message, chipmay

bedamaged.Pleaserefertothe“Troubleshooting”sectionforhandlingerror

messages.

7. If

the the transaction thecard read,issuccessfully complete  accordingto 

terminalprompts.

8. Removethe the thechipcardwhenpromptat endof transaction.

WARNING!

1. transaction.DONOT remove from thechipcard theterminalslotduring

2.Removethe the thechipcardonlywhen terminalpromptsitat end

  of the

transaction.

Cancel/ExitKey:toexit from 

currentmenu,tocancelkeyinputs.

EnterKey:toconfirmkey inputs

andselecttheicon

Clear/BackspaceKey:Thisisused

toerasewrongkeyinput.

IMPORTANT CONTACT INFORMATION

24 9733‐HrsOCBCAuthorization 6535

MerchantHotline 6530 1652

Email:

MerchantRelations_CreditCards@ocbc.com

IngenicoTechnical Support 6380 0200

TERMINAL INFORMATION

Produkt Specifikationer

Mærke:	Ingenico
Kategori:	Ikke kategoriseret
Model:	Desk/3200

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