QNAP TS-451DeU Manual
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TS-451DeU
User Guide
Document Version: 1
06/05/2020
Contents
1. Preface
About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3
2. Product Overview
About the TS-451DeU.................................................................................................................................. 4
Hardware Specifications............................................................................................................................... 4
Package Contents........................................................................................................................................ 6
Components................................................................................................................................................. 6
Front Panel...............................................................................................................................................6
Rear Panel................................................................................................................................................7
System Board...........................................................................................................................................7
Drive Numbering.......................................................................................................................................8
Installation Requirements............................................................................................................................. 8
Safety Information.........................................................................................................................................8
Setting Up the NAS.......................................................................................................................................9
3. Installation and Configuration
Hardware Installation.................................................................................................................................. 11
Removing the Case Cover......................................................................................................................11
Attaching the Case Cover.......................................................................................................................12
Drive Installation.....................................................................................................................................14
Replacing Memory Modules................................................................................................................... 23
Connecting USB Expansion Units..........................................................................................................25
Installing Handles................................................................................................................................... 26
Rail Kits.................................................................................................................................................. 28
QTS Installation.......................................................................................................................................... 28
Installing QTS Using Qfinder Pro........................................................................................................... 28
Installing QTS Using the Cloud Key....................................................................................................... 29
4. Basic Operations
Power Button.............................................................................................................................................. 32
Reset Button............................................................................................................................................... 32
LEDs........................................................................................................................................................... 33
Audio Alert.................................................................................................................................................. 35
5. Troubleshooting
Forcing Qfinder Pro or myQNAPcloud to Locate the NAS......................................................................... 36
Hot-swapping Failed Drives........................................................................................................................36
Recovering Unintentionally Removed Healthy Drives................................................................................ 36
Support and Other Resources.................................................................................................................... 37
6. Glossary
CloudKey.................................................................................................................................................... 38
myQNAPcloud Link.....................................................................................................................................38
myQNAPcloud............................................................................................................................................ 38
myQNAPcloud ID........................................................................................................................................38
Qfinder Pro................................................................................................................................................. 38
QTS.............................................................................................................................................................38
TS-451DeU User Guide
1
7. Notices
Limited Warranty.........................................................................................................................................39
Disclaimer................................................................................................................................................... 39
GNU Public License....................................................................................................................................39
CE Notice....................................................................................................................................................47
FCC Notice................................................................................................................................................. 47
VCCI Notice................................................................................................................................................ 47
BSMI Notice................................................................................................................................................48
SJ/T 11364-2006.........................................................................................................................................48
2
1. Preface
About This Guide
This guide provides information on the QNAP TS-451DeU NAS and step-by-step instructions on installing
the hardware. It also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
Symbol Description
Notes provide default configuration settings and other supplementary
information.
Important notes provide information on required configuration settings and other
critical information.
Tips provide recommendations or alternative methods of performing tasks or
configuring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
TS-451DeU User Guide
Preface 3
Component TS-451DeU-2G
Drive compatibility 3.5-inch bays:
• 3.5-inch SATA hard disk drives
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
M.2 SSD slots 2 x SATA 6 Gbps
M.2 SSD form factor 2280
SSD cache acceleration support 3.5-inch drive bays:1 to 4
Hot-swapping Supported
Network
2.5 Gigabit Ethernet ports 2 x 2.5 GbE RJ45
Note
The 2.5 Gigabit Ethernet port provides 3 network
connection speeds: 2.5G, 1G, 100M, and 10M.
External I/O Ports & Expansion Slots
USB ports • 2 x USB 2.0 Type-A
• 2 x USB 3.2 Gen 1 Type-A
Interface
Buttons • Power
• Reset
Dimensions
Form factor 1U Rackmount
Dimensions (H x W x D) 43.3 x 430 x 294.9 mm
(1.74 x 16.92 x 11.61 in)
Net weight 4.15 kg (9.15 lbs)
Rail compatibility RAIL-B02
Note
Rail kits are not included with the NAS and must be
purchased separately. For details, contact an
authorized reseller or go to .http://shop.qnap.com
Others
Power supply unit 100W, 100-240V AC, 50/60 Hz
System battery CR2032 lithium battery (3V, 225 mAh)
Sound level 21.6 dB(A)
Note
The sound level was tested at a bystander position,
which is within one meter of the NAS. The test NAS
operated at low speed with the maximum number of
drives installed.
Fans System: 3 x 40 mm, 12V DC fans
Operating temperature 0˚C to 40˚C (32˚F to 104˚F)
TS-451DeU User Guide
Product Overview 5
Rear Panel
No. Component No. Component
1 Reset button 5 Kensington security slot
2 USB 2.0 Type-A ports 6 Power input
3 USB 3.2 Gen 1 Type-A ports 7 System fans
4 2.5 Gigabit Ethernet ports - -
System Board
Note
The image does not include the case cover.
TS-451DeU User Guide
Product Overview 7
No. Component No. Component
1 Memory slot 2 3 M.2 SSD slot 1
2 Memory slot 1 4 M.2 SSD slot 2
Drive Numbering
Installation Requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
Hardware and peripherals • Storage drives
For the list of compatible drive models, go to https://
www.qnap.com/compatibility.
• Network cable
Tools • Phillips #1 or #2 screwdriver
• Anti-static wrist strap
Safety Information
The following instructions help ensure personal safety and environmental safety. Read these instructions
carefully before performing any operations.
TS-451DeU User Guide
Product Overview 8
General Instructions
• The NAS should be stored in a secure location with restricted access, controlled through the use of a
tool, lock and key, or any means of security.
• Only qualified, skilled, and authorized persons with knowledge of all restrictions, safety precautions,
and installation and maintenance procedures should have physical access to the NAS.
• To avoid potential injury or damage to components, ensure that the drives and other internal system
components have cooled before touching them.
• Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.
Power
• To reduce the risk of fire or electric shock, ensure that you only connect the power cord to a properly
grounded electrical outlet.
•
The device may have one or more power supply unit (PSU) cords. To avoid serious injuries, a trained
service technician must disconnect all PSU cords before installing or replacing system components.
System Battery
• To avoid potential battery explosion, causing injury or damage to components, ensure that you replace
the existing battery with a battery of the same type.
• Dispose of used batteries properly according to local regulations or the instructions of the battery
manufacturer.
Moving Parts
•
Moving fan blades: Keep your body parts away from moving fan blades while the device is connected
to a power source.
•
Moving components: Keep your body parts away from other moving components.
Setting Up the NAS
Important
Read all safety requirements and information in carefully before settingSafety Information
up the NAS or installing NAS components.
1. Place your NAS device in an environment that meets the requirements.
For details, see .Installation Requirements
TS-451DeU User Guide
Product Overview 9
2. Install the NAS on a rack.
For details, see and .Rail Kits Installing Handles
3. Install the drives.
For details, see the following topics:
•Installing 3.5-inch Hard Drives on 3.5-inch Trays
•Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays
•Installing M.2 Solid-State Drives
4. Connect the NAS to the network.
5. Optional: Connect expansion units.
For details, see Connecting USB Expansion Units
6. Connect the power cord and all applicable cables.
7. Power on the NAS.
8. Install QTS.
For details, see .QTS Installation
9. Log on to QTS.
TS-451DeU User Guide
Product Overview 10
3. Installation and Configuration
This chapter provides specific hardware and firmware installation and configuration steps.
Hardware Installation
This section provides information on installing drives, memory modules, handles, and adding expansion
units.
Removing the Case Cover
Warning
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power off the NAS.
2. Disconnect the power cord from the electrical outlet.
3. Disconnect all cables and external attachments.
4. Remove the case cover.
a. Loosen the screws.
TS-451DeU User Guide
Installation and Configuration 11
b. Slide the cover back.
c. Lift the cover off the NAS.
Attaching the Case Cover
Warning
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
TS-451DeU User Guide
Installation and Configuration 12
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Place the cover on the NAS.
2. Slide the cover forward.
3. Tighten the screws.
4. Connect all cables and external attachments.
5. Connect the power cord to the electrical outlet.
TS-451DeU User Guide
Installation and Configuration 13
6. Power on the NAS.
Drive Installation
The TS-451DeU is compatible with 3.5-inch and 2.5-inch hard drives, 2.5-inch solid-state drives, and M.2
solid-state drives.
Installing 3.5-inch Hard Drives on 3.5-inch Trays
For the list of compatible drive models, go to https://www.qnap.com/compatibility.
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power off the NAS.
2. Remove the drive tray.
a. Pull the tray handle outward.
b. Pull the tray out.
TS-451DeU User Guide
Installation and Configuration 14
3. Install a drive on the tray.
a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes
on the bottom of the tray.
b. Attach the screws.
4. Load the tray into the bay.
TS-451DeU User Guide
Installation and Configuration 15
a. Insert the tray into the bay.
b. Slide the tray into the bay.
c. Push the handle.
d. Lock the tray.
5. Power on the NAS.
Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays
For the list of compatible drive models, go to https://www.qnap.com/compatibility.
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power off the NAS.
TS-451DeU User Guide
Installation and Configuration 16
2. Remove the drive tray.
a. Pull the tray handle outward.
b. Pull the tray out.
3. Install a drive on the tray.
a. Place the tray on the drive so that the holes on the tray are aligned with those on the drive.
b. Attach the screws.
TS-451DeU User Guide
Installation and Configuration 17
4. Load the tray into the bay.
a. Insert the tray into the bay.
b. Slide the tray into the bay.
c. Push the handle.
d. Lock the tray.
TS-451DeU User Guide
Installation and Configuration 18
5. Power on the NAS.
Installing M.2 Solid-State Drives
The TS-451DeU has two M.2 SATA 6 Gbps SSD slots on the . For a list of compatible M.2System Board
SSDs, go to http://www.qnap.com/compatibility.
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
Note
• QNAP recommend installing heatsinks on the M.2 SSD controllers to enhance cooling
efficiency and to ensure consistent performance.
• Before installing non-QNAP heatsinks, ensure that they are of the appropriate size and
shape.
TS-451DeU User Guide
Installation and Configuration 19
6. Install the M.2 SSD.
a. Pull out the pushpin.
b. Insert the M.2 SSD.
TS-451DeU User Guide
Installation and Configuration 21
c. Insert the pushpin to secure the drive.
7. Place the NAS in its normal position.
8. Attach the case cover.
For details, see .Attaching the Case Cover
9. Connect all cables and external attachments.
10. Connect the power cord to the electrical outlet.
11. Power on the NAS.
TS-451DeU User Guide
Installation and Configuration 22
Replacing Memory Modules
The TS-451DeU has two memory slots. You can increase the memory capacity of the NAS by upgrading the
memory modules.
Use only QNAP memory modules to maintain system performance and stability. You can purchase QNAP
memory modules from authorized resellers.
Important
Ensure that both memory modules are identical.
Warning
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power off the NAS.
2. Disconnect the power cord from the electrical outlet.
3. Disconnect all cables and external attachments.
4. Remove the case cover.
For details, see .Removing the Case Cover
5. Remove an existing module.
a. Push the retention clips outward simultaneously to release the module.
TS-451DeU User Guide
Installation and Configuration 23
b. Verify that the module has tilted upward and is completely released from the slot.
Warning
Attempting to remove a module that is not completely released may damage the module and
the motherboard.
c. Hold the module by the edges.
6. Install a new module.
a. Align the notch with the ridge in the slot.
b. Insert the module into the slot.
c. Verify that the metal connectors are completely inserted into the slot.
TS-451DeU User Guide
Installation and Configuration 24
d. Carefully press down on the module until the retention clips lock the module into place.
7. Attach the case cover.
For details, see .Attaching the Case Cover
8. Connect all cables and external attachments.
9. Power on the NAS.
10. Verify that the module is recognized by the NAS.
a. Log on to QTS as administrator.
b. Control Panel System System Status Hardware InformationGo to > > > .
c. Total memoryCheck the value for .
Connecting USB Expansion Units
The TS-451DeU supports USB expansion units. For details, please see table below.
You can purchase storage expansion accessories from QNAP or an authorized reseller.
For details, go to .https://shop.qnap.com/
For the list of compatible expansion units and the maximum number of applicable expansion units, go to
http://www.qnap.com/go/compatibility-expansion.
Expansion Unit Model Description Required Accessories
TR-004 • Uses a USB 3.2 Gen 1 Type-C
interface
• Supports SATA
• USB 3.2 Gen 1 Type-A to
Type-C cable
• RAIL-B02
TL-R1200C-RP • Uses a USB 3.2 Gen 2 Type-C
interface
• Supports SATA
• USB 3.2 Gen 2 Type-A to
Type-C cable
• RAIL-B02
TS-451DeU User Guide
Installation and Configuration 25
Produkt Specifikationer
| Mærke: | QNAP |
| Kategori: | Server |
| Model: | TS-451DeU |
| Type: | NAS |
| Tænd-/slukkontakt: | Ja |
| Vekselstrømsindgangsspænding: | 100 - 240 V |
| Bredde: | 430 mm |
| Dybde: | 295 mm |
| Højde: | 44 mm |
| Vægt: | 4150 g |
| Produktfarve: | Aluminium, Black |
| Pakkevægt: | 5790 g |
| USB-port: | Ja |
| Relativ luftfugtighed ved drift (H-H): | 5 - 95 % |
| Ethernet LAN-porte (RJ-45): | 2 |
| Antal USB 2.0-porte: | 2 |
| Antal USB 3.2 Gen 1 (3.1 Gen 1) type-A-porte: | 2 |
| Ethernet LAN: | Ja |
| Processorkerner: | 2 |
| Strømforbrug (typisk): | 28.02 W |
| Driftstemperatur (T-T): | 0 - 40 °C |
| Ethernet LAN-datahastigheder: | 10,100,1000,2500 Mbit/s |
| Sikkerhedsalgoritmer: | 256-bit AES, FIPS 140-2, HTTPS, SSH |
| Intern hukommelse: | 2 GB |
| Kabler inkluderet: | AC, LAN (RJ-45) |
| Understøttede filsystemer: | FAT32, HFS+, NTFS, exFAT, ext3, ext4 |
| Operativsystem installeret: | QNAP Turbo System |
| Støjniveau: | 21.6 dB |
| Balance system: | Ja |
| DHCP-klient: | Ja |
| DHCP-server: | Ja |
| Universal Plug and Play (UPnP): | Ja |
| Webbaseret administration: | Ja |
| Knap til nulstilling: | Ja |
| LED-indikatorer: | HDD, LAN, Power, SSD, Status, USB |
| Processorfrekvens: | 2 GHz |
| Processorserie: | Intel® Celeron® |
| Processor boost frekvens: | 2.9 GHz |
| Processortråde: | 2 |
| Processor-cache: | 4 MB |
| Intern hukommelsestype: | DDR4 |
| Hukommelse form faktor: | SO-DIMM |
| On-board grafikkort, model: | Intel® UHD Graphics 600 |
| Intel® Hyper Threading Teknologi (Intel® HT Technology): | Ingen |
| Intel® Turbo Boost Teknologi: | Ingen |
| Slot til kabellås: | Ja |
| Understøttede Mac-operativsystemer: | Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks |
| Understøttede Linux-operativsystemer: | Ja |
| Hukommelsesstik: | 2 |
| Processorproducent: | Intel |
| Processormodel: | J4025 |
| Strømforbrug (dvale): | 13.18 W |
| Kabellåseslids type: | Kensington |
| Understøttet browser: | Apple Safari 7+, Google Chrome, Microsoft Internet Explorer 10+, Mozilla Firefox |
| Flashhukommelse: | 4096 MB |
| Enhanced Intel SpeedStep Teknologi: | Ja |
| Udfør deaktivering af bit: | Ja |
| Idle status: | Ja |
| CPU-konfiguration (maks.): | 1 |
| Intel® VT-x with Extended Page Tables (EPT): | Ja |
| Indlejret tilgængelige muligheder: | Ingen |
| Intel® 64: | Ja |
| Intel® Virtualization Technology for Directed I/O (VT-d): | Ja |
| Intel® Virtualization Technology (VT-x): | Ja |
| Understøtter S.M.A.R.T.: | Ja |
| Lydalarm: | Ja |
| Understøttede operativsystemer til servere: | Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019 |
| Link aggregering: | Ja |
| Adgangskontrolliste (ACL): | Ja |
| Administrationsprotokoller: | SNMP |
| Jumbo Frames support: | Ja |
| Antal blæsere: | 3 blæser(e) |
| Størrelse på lagerdisk: | - " |
| Understøttet datalagringsdrev typer: | HDD & SSD |
| Antal understøttede lagerdiske: | 4 |
| Datalagringsdriver installeret: | Ingen |
| Kabinettype: | Stativ (1U) |
| Ventilator diameter: | 40 mm |
| Kølingstype: | Aktiv |
| Dynamisk DNS (DDNS): | Ja |
| Processor sokkel: | BGA 1090 |
| Processor litografi: | 14 nm |
| Thermal Design Power (TDP): | 10 W |
| Maksimalt antal PCI Express-kanaler: | 6 |
| PCI Express slots version: | 2.0 |
| PCI Express-konfigurationer: | 1x4+1x2, 4x1, 2x1+1x2+1x2 |
| Tjunction: | 105 °C |
| Systembus-hastighed: | - GT/s |
| Processor driftstilstande: | 64-bit |
| Processor kodenavn: | Gemini Lake Refresh |
| Intel® Sikker Nøgle: | Ja |
| Intel® Anti-Theft Teknologi (Intel® AT): | Ingen |
| Intel® Smart Response Teknologi: | Ingen |
| Intel® Identity Protection Teknologi (Intel® IPT): | Ja |
| Intel® Quick Sync Video Teknologi: | Ja |
| Intel® AES Nye Instruktioner (Intel® AES-NI): | Ja |
| Intel® OS Guard: | Ja |
| Termiske overvågningsteknologier: | Ja |
| UART: | Ja |
| Processor-pakke størrelse: | 25 x 24 mm |
| Processor ARK ID: | 197307 |
| Indbygget grafikadapter basefrekvens: | 250 Mhz |
| Indbygget grafikadapter burst-frekvens: | 700 Mhz |
| Indbygget grafikadapter dynamisk frekvens (maks.): | 700 Mhz |
| Indbygget grafikadapter-ID: | 0x3185 |
| Maksimalt indbygget grafikadapterhukommelse: | 8 GB |
| Indbygget grafikadapter DirectX-version: | 12.0 |
| Understøtter RAID: | Ja |
| Understøttede lagerdrev brugerflader: | M.2, Serial ATA |
| Placering af strømforsyning: | Indbygget |
| Wake-on-LAN klar: | Ja |
| Installeret lagerdisktype: | Ingen |
| Total installeret opbevaringskapacitet: | 0 TB |
| Kapacitet af datalagringsdrev: | 0 GB |
| RAID-niveauer: | 0, 1,5, 6,10, JBOD |
| Hot-swap drevbåse: | Ja |
| Enhedsklasse: | Små & mellemstore virksomheder |
| Backup funktion: | Ja |
| Backup detaljer: | Cloud, iSCSI LUN |
| Maksimal intern hukommelse understøttet af processor: | 8 GB |
| Hukommelsestyper understøttet af processor: | DDR4-SDRAM, LPDDR4-SDRAM |
| Indbygget grafikadapter OpenGL-version: | 4.4 |
| Antal understøttede skærme (indbygget grafik): | 3 |
| Antal udførelsesenheder: | 12 |
| Understøttede lagerdisk størrelser: | 2.5, 3.5, M.2 " |
| Strømforsyningens kapacitet (PCU): | 100 W |
| Antal strømforsyninger: | 1 |
| Indbygget BitTorrent klient: | Ja |
| Online RAID-migrering: | Ja |
| Online RAID-udvidelse: | Ja |
| Dårlig blok scanning: | Ja |
| Antal M.2 (M & B) porte: | 2 |
| Maksimal understøttede RAM: | 8 GB |
| iSCSI-understøttelse: | Ja |
| Indbygget FTP-server: | Ja |
| System logfil: | Ja |
| Tredjepart support: | Ja |
| Snapshot: | Ja |
| Varm reservedel: | Ja |
| Disk roaming: | Ja |
| Antal skruer: | 28 |
| RAID genbygget: | Ja |
| WLAN adapter understøttet: | Ja |
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