
This TV comes with this User Manual and an embedded
On the website (www.samsung.com), you can download the
manuals and see its contents on your PC or mobile device.
Warning! Important Safety
Please read the Safety Instructions before using your TV. Refer to
the table below for an explanation of symbols which may be on
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR BACK). THERE ARE NO USER
SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO
This symbol indicates that high voltage is
present inside. It is dangerous to make any
kind of contact with any internal part of this
This symbol indicates that this product has
included important literature concerning
operation and maintenance.
Class II product: This symbol indicates
that a safety connection to electrical earth
(ground) is not required. If this symbol is not
present on a product with a mains lead, the
product MUST have a reliable connection to
protective earth (ground).
AC voltage: Rated voltage marked with this
DC voltage: Rated voltage marked with this
Caution. Consult instructions for use: This
symbol instructs the user to consult the
user manual for further safety related
•Do not overload wall outlets, extension cords, or adaptors
beyond their voltage and capacity. It may cause fire or electric
Refer to the power specifications section of the manual and/
or the power supply label on the product for voltage and
•Power-supply cords should be placed so that they are not
likely to be walked on or pinched by items placed upon or
against them. Pay particular attention to cords at the plug
end, at wall outlets, and at the point where they exit from the
•Never insert anything metallic into the open parts of this
apparatus. This may cause electric shock.
•To avoid electric shock, never touch the inside of this
apparatus. Only a qualified technician should open this
•Be sure to plug in the power cord until it is firmly seated.
When unplugging the power cord from a wall outlet, always
pull on the power cord's plug. Never unplug it by pulling on
the power cord. Do not touch the power cord with wet hands.
•If this apparatus does not operate normally - in particular,
if there are any unusual sounds or smells coming from it -
unplug it immediately and contact an authorised dealer or
•To protect this apparatus from a lightning storm, or to leave
it unattended and unused for a long time (especially when a
kid, the elderly, or the disabled is left alone), be sure to unplug
it from the wall outlet and disconnect the antenna or cable
–Accumulated dust can cause an electric shock, an electric
leakage, or a fire by causing the power cord to generate
sparks and heat or by causing the insulation to deteriorate.
•Use only a properly grounded plug and wall outlet.
–An improper ground may cause electric shock or
equipment damage. (Class l Equipment only.)
•To turn off this apparatus completely, disconnect it from the
wall outlet. To ensure you can unplug this apparatus quickly if
necessary, make sure that the wall outlet and power plug are
•Do not place this apparatus near or over a radiator or heat
register, or where it is exposed to direct sunlight.
•Do not place vessels (vases etc.) containing water on this
apparatus, as this can result in a fire or electric shock.
•Do not expose this apparatus to rain or moisture.
•Be sure to contact an authorised Samsung service centre
for information if you intend to install your TV in a location
with heavy dust, high or low temperatures, high humidity,
chemical substances, or where it will operate 24 hours a day
such as in an airport, a train station, etc. Failure to do so may
lead to serious damage to your TV.
•Do not expose this apparatus to dripping or splashing.
Mounting the TV on a wall
If you mount this TV on a wall, follow
the instructions exactly as set out by the
manufacturer. If it is not correctly mounted, the TV
may slide or fall and cause serious injury to a child
or adult and serious damage to the TV.
•To order the Samsung wall mount kit, contact Samsung
•Samsung Electronics is not responsible for any damage to the
product or injury to yourself or others if you choose to install
the wall mount on your own.
•Samsung is not liable for product damage or personal injury
when a non-VESA or non-specified wall mount is used or
when the consumer fails to follow the product installation
•You can install your wall mount on a solid wall perpendicular
to the floor. Before attaching the wall mount to surfaces other
than plaster board, contact your nearest dealer for additional
information. If you install the TV on a ceiling or slanted wall, it
may fall and result in severe personal injury.
•When installing a wall mount kit, we recommend you fasten
•If you want to install a wall mount kit that attaches to the
wall using two top screws only, be sure to use a Samsung wall
mount kit that supports this type of installation. (You may not
be able to purchase this type of wall mount kit, depending on
•When you install the wall mount, maintain a gap of more than
40 mm between the TV and wall.
Caution: Pulling, pushing, or climbing on
the TV may cause the TV to fall. In particular,
ensure your children do not hang on or
destabilise the TV. This action may cause
the TV to tip over, causing serious injuries or
death. Follow all safety precautions provided
in the Safety Flyer included with your TV. For
added stability and safety, you can purchase
and install the anti-fall device, referring to
"Preventing the TV from falling".
WARNING: Never place a television set in an
unstable location. The television set may fall,
causing serious personal injury or death. Many
injuries, particularly to children, can be avoided by
taking simple precautions such as:
•Always use cabinets or stands or mounting methods
•Always use furniture that can safely support the television
•Always ensure the television set is not overhanging the edge
of the supporting furniture.
•Always educate children about the dangers of climbing on
furniture to reach the television set or its controls.
•Always route cords and cables connected to your television so
they cannot be tripped over, pulled or grabbed.
•Never place a television set in an unstable location.
•Never place the television set on tall furniture (for example,
cupboards or bookcases) without anchoring both the
furniture and the television set to a suitable support.
•Never place the television set on cloth or other materials that
may be located between the television set and supporting
•Never place items that might tempt children to climb, such
as toys and remote controls, on the top of the television or
furniture on which the television is placed.
If the existing television set is going to be retained and relocated,
the same considerations as above should be applied.
•This apparatus uses batteries. In your community, there might
be environmental regulations that require you to dispose of
these batteries properly. Please contact your local authorities
for disposal or recycling information.
•Store the accessories (remote control, batteries, or etc.) in a
location safely out of the reach of children.
•Do not drop or strike the product. If the product is damaged,
disconnect the power cord and contact a Samsung service
•Do not dispose of remote control or batteries in a fire.
•Do not short-circuit, disassemble, or overheat the batteries.
•CAUTION: There is danger of an explosion if you replace the
batteries used in the remote with the wrong type of battery.
Replace only with the same or equivalent type.
•WARNING - TO PREVENT THE SPREAD OF
FIRE, KEEP CANDLES AND OTHER ITEMS
WITH OPEN FLAMES AWAY FROM THIS
•To clean this apparatus, unplug the power cord from the wall
outlet and wipe the product with a soft, dry cloth. Do not
use any chemicals such as wax, benzene, alcohol, thinners,
insecticide, aerial fresheners, lubricants, or detergents. These
chemicals can damage the appearance of the TV or erase the
•The exterior and screen of the TV can get scratched during
cleaning. Be sure to wipe the exterior and screen carefully
using a soft cloth to prevent scratches.
•Do not spray water or any liquid directly onto the TV. Any
liquid that goes into the product may cause a failure, fire, or
02 Connecting the TV to the
For more information about how to connect via the One Connect
Box, refer to Quick Setup Guide.
•Do not use the One Connect Box in the upside-
down or upright position.
•Take care not to subject the cable to any of the
actions below. The One Connect Cable contains
When you turn on your TV for the first time, it immediately
starts the Initial Setup. Follow the instructions displayed on the
screen and configure the TV's basic settings to suit your viewing
You can turn on the TV with the TV Controller button at the
bottom of the TV, and then use the Control menu. The Control
menu appears when the TV Controller button is pressed while
•The screen may dim if the protective film on the SAMSUNG
logo or the bottom of the TV is not detached. Please remove
TV Controller Remote control sensor button /
•Make sure that the AC power cable is securely plugged in to
the One Connect Box and the wall outlet.
•Make sure that the wall outlet is working and the remote
control sensor at the bottom of the TV is lit and glowing a
•Try pressing the TV Controller button at the bottom of the TV
to make sure that the problem is not with the remote control.
If the TV turns on, refer to "The remote control does not work".
The remote control does not work.
•Check if the remote control sensor at the bottom of the TV
blinks when you press the remote's Power button.
–Standard Remote Control: If it does not blink, replace the
remote control's batteries. Make sure that the batteries
are installed with their poles (+/–) in the correct direction.
Alkaline batteries are recommended for longer battery life.
–Samsung Smart Remote: When the remote's battery is
discharged, charge the battery using the USB charging
port, or turn over the remote to expose the solar cell to
•Try pointing the remote directly at the TV from 1.5-1.8 m away.
•If your TV came with a Samsung Smart Remote (Bluetooth
Remote), make sure to pair the remote to the TV. To pair a
Samsung Smart Remote, press the
Eco Sensor and screen brightness
Eco Sensor adjusts the brightness of the TV automatically.
This feature measures the light in your room and optimises
the brightness of the TV automatically to reduce power
consumption. If you want to turn this off, go to
General > Power and Energy Saving Brightness Optimisation > .
•The eco sensor is located at the bottom of the TV. Do not
block the sensor with any object. This can decrease picture
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI
Licensing Administrator, Inc. in the United States and other countries.
Suffix : Parental Rating - Thailand only
Alphabet Icon Description
Allow All The broadcated rating value is not classified
Content suitable for preschool aged children 3-5 years old
Content suitable for children between 6–12 years old
Content suitable for general audiences
Content suitable for people aged 13 and above, but can be watched by those who are
under the recommended age if parental guidance is provided
Content suitable for people aged 18 and above, but can be watched by those who are
under the recommended age if parental guidance is provided
Content unsuitable for children and youngsters
•Do not mount the TV at more than a 15 degree tilt.
•Standard dimensions for wall mount kits are shown in the
table on the Quick Setup Guide.
Do not install your wall mount kit while your TV is
turned on. This may result in personal injury from
•Do not use screws that are longer than the standard
dimension or do not comply with the VESA standard screw
specifications. Screws that are too long may cause damage to
the inside of the TV set.
•For wall mounts that do not comply with the VESA standard
screw specifications, the length of the screws may differ
depending on the wall mount specifications.
•Do not fasten the screws too firmly. This may damage the
product or cause the product to fall, leading to personal
injury. Samsung is not liable for these kinds of accidents.
•Always have two people mount the TV onto a wall.
–For 82 inch or larger models, have four people mount the
Providing proper ventilation for your TV
When you install your TV and One Connect Box, maintain
a distance of at least 10 One Connectcm between the Box
with other objects (walls, cabinet sides, etc.) to ensure proper
ventilation. Failing to maintain proper ventilation may result in
a fire or a problem with the product caused by an increase in its
•When you install your TV with a stand or a wall mount,
we strongly recommend you use parts provided by
Samsung Electronics only. Using parts provided by another
manufacturer may cause difficulties with the product or result
in injury caused by the product falling.
Preventing the TV from falling
1. Using the appropriate screws, firmly fasten a set of brackets
to the wall. Confirm that the screws are firmly attached to
–You may need additional material such as wall anchors
depending on the type of wall.
2. Using the appropriately sized screws, firmly fasten a set of
–For the screw specifications, refer to the standard screw
part in the table on the Quick Setup Guide.
3. Connect the brackets fixed to the TV and the brackets fixed
to the wall with a durable, heavy-duty string, and then tie the
–Install the TV near the wall so that it does not fall
–Connect the string so that the brackets fixed to the wall
are at the same height as or lower than the brackets fixed
Make sure the following items are included with your TV. If any
items are missing, contact your dealer.
•Batteries (Depending on the country and model)
•Warranty Card / Regulatory Guide (Not available in some
•One Connect Box Power Cable
•One Connect cable holder (for wallmount)
•The type of battery may vary depending on the model.
•The items’ colours and shapes may vary depending on the
•Cables not included can be purchased separately.
•Check for any accessories hidden behind or in the packing
materials when opening the box.
Warning: Screens can be damaged from
direct pressure when handled incorrectly. We
recommend lifting the TV at the edges, as shown.
For more information about handling, refer to the
Quick Setup Guide came with this product.
Using the One Connect cable holder
You can use the One Connect cable holder to tidy up the cables
while installing the wall mount.
You can turn on or off the sound sensor by
using its switch at the bottom of the TV.
With the TV on, you can push the switch to the
left to turn on the sound sensor or to the right
See the pop-up window on the TV to check whether the sound
sensor is turned on or off.
•The position and shape of the sound sensor may differ
•During analysis using data from the sound sensor, the data is
For more information, see "Troubleshooting" or "FAQ" in the
> Settings e-Manual Troubleshooting > > or FAQ
If none of the troubleshooting tips apply, please visit "www.
samsung.com" and click Support or contact the Samsung service
•This TFT LED panel is made up of sub pixels which require
sophisticated technology to produce. There may be, however,
a few bright or dark pixels on the screen. These pixels will
have no impact on the performance of the product.
•To keep your TV in optimum condition, upgrade to the latest
software. Use the functions on Update Now or Auto update
> Settings Support > > Software Update
> Update Now Auto update or ).
05 Specifications and Other
QA55QN700A QA65QN700A QA75QN700A
QA65QN800A QA75QN800A QA85QN800A
QA65QN900A QA75QN900A QA85QN900A
QN7**A/QN8**A Series: 70 W
50 °F to 104 °F (10 °C to 40 °C)
10 % to 80 %, non-condensing
-4 °F to 113 °F (-20 °C to 45 °C)
5 % to 95 %, non-condensing
•This device is a Class B digital apparatus.
•For information about the power supply, and more
information about power consumption, refer to the
information on the label attached to the product.
–On most models, the label is attached to the back of
the TV. (On some models, the label is inside the cover
–On One Connect Box models, the label is attached to the
bottom of the One Connect Box.
•To connect a LAN cable, use a CAT 7 (*STP type) cable for the
connection. (100/10 Mbps)
(Not available in some locations and model)
•The images and specifications of the Quick Setup Guide may
differ from the actual product.
Decreasing power consumption
When you shut the TV off, it enters Standby mode. In Standby
mode, it continues to draw a small amount of power. To decrease
power consumption, unplug the power cord when you don't
intend to use the TV for a long time.
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at www.samsung.com
The figures and illustrations in this User Manual are provided for reference only and may differ from the actual product
The product design and specifications may change without notice.
© 2021 Samsung Electronics Co., Ltd. All rights reserved.
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the Samsung service centre.
1800-29-3232 (Toll free for all product)