167 Using Other Functions
170 HbbTV
171 Using a TV Viewing Card (“CI or CI+ Card”)
174 Teletext Feature
Precautions and Notes
178 Before Using the Recording and Timeshift Functions
180 Supported broadcasting audio options
181 Read Before Using Apps
182 Read Before Using the Internet Function
184 Read Before Playing Photo, Video or Music Files
201 Read After Installing the TV
202 Supported Resolutions for UHD Input Signals
203 Resolutions for Input Signals supported by 8K models
(QN7**C series or higher)
204 Supported Resolutions for FreeSync (VRR)
205 Read Before Connecting a Computer (Supported
Resolutions)
208 Supported Resolutions for Video Signals
210 Read Before Using Bluetooth Devices
211 Licences & Other Information
Troubleshooting
Picture Issues
213 The screen is or has become darkashing
214 The picture is not bright, or the picture colours do not look
clear
215 The picture colours are black and white or do not look the
way they should look
215 The TV automatically turns off by itself
216 TV (The Frame TV) cannot be turned off.
216 Unable to power on
216 The TV remains on or does not turn on automatically.
217 Unable to a Channelnd
217 The TV image does not look as good as it did in the store.
217 Displayed video looks blurry
218 The picture is distorted.
218 There is a dotted line on the edge of the screen.
218 The picture won’t display in full screen.
218 The Subtitle function in the TV menu is deactivated.
219 Subtitles appear on the TV screen.
219 The HDR of the connected external device turns off.
Sound and Noise Issues
220 How can I connect an audio device to the TV?
220 There is no sound or the sound is too low at maximum
volume.
220 The picture is good but there is no sound.
221 HDMI (eARC/ARC) is connected, and there is no sound.
221 The speakers are making an odd sound.
221 The sound is interrupted.
222 Whenever a function is used on the TV or the channel is
changed, the TV voices the activity. The TV explains in voice-
over the video scenes displayed on the screen.
222 The TV audio is not being played through the Soundbar or
A/V receiver.
222 The sound is not heard clearly.
223 The volume of the external device cannot be adjusted.
223 I want to turn the TV and audio device off and on at the
same time.
