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CONGRATULATIONS ON YOUR PURCHASE!
Every Chefman product is manufactured to the highest standards of performance and
safety, and we are confident that you will be so satisfied with your purchase that Chefman
will be your go-to company for appliances in the future.
Customer satisfaction is a key element of our company’s philosophy. The Chefman brand
exists to fill a void on retail shelves and in consumer kitchens for a truly value-focused
kitchen appliance. By questioning and adding value and innovation at every touch point
in the manufacturer to end user journey, Chefman provides home chefs with the tools
they need to achieve picture-perfect results with maximum efficiency. In addition to
manufacturing appliances that are dependable, affordable, and built with intuitive features
to enhance your kitchen experience, we pride ourselves on providing top-of-the line post
purchase support, which includes complimentary access to ClubChefman.com for product
tutorials, delicious recipes & how-to videos, and access to our team of dedicated Chefs.
Should a problem arise, each product is backed by a comprehensive manufacturer’s
1-year warranty as well as outstanding after-sales service support through our dedicated
customer service team. In the unlikely event that your product does not operate as
described in the manual please feel free to call or email our helpline for assistance. We
understand that sometimes products can malfunction, so if you feel that your appliance is
not operating as it should, warranty claims can be made within one year from the date of
purchase when accompanied by a dated receipt.
This guarantee is in addition to your statutory rights; your statutory rights are not affected.
This limited warranty does not apply in cases of damage caused by accident, improper
use, abuse or force majeure.
This warranty gives you specific legal rights. Rights may vary depending on your state
or province of residence. Some locations do not allow limitations on implied warranties
or special incidental, or consequential damages, so the limitations may not apply to you.
This limited warranty will be invalidated if the appliance is tampered with in any way
whatsoever.
Our telephone helpline (888) 315-6553 is available for questions or technical assistance:
Monday-Friday 9am to 5 pm EST.
Customers can also receive support via email: customerservice@chefman.com.
