JVC VN-H657WPU Manual

JVC Overvågningskamera VN-H657WPU

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HD IP PTZ CAMERA

OUTDOOR HD IP PTZ CAMERA

VN-H657U

VN-H657WPU

Mobile User Guide

When you are outside, you can refer to the instructions from your Android or iPhone.

http://manual3.jvckenwood.com/pro/mobile/global/

You can view the Mobile User Guide using the browser on your Android phone or

iPhone.

INSTRUCTIONS

Specifications and appearance of this

unit are subject to change for further

improvement without prior notice.

Please check the latest version of the

INSTRUCTIONS from the following

Mobile User Guide or download the

PDF from the URL below.

Thank you for purchasing this product.

Before operating this unit, please read the

instructions carefully to ensure the best

possible performance.

Please read the following before getting started:

For Customer Use:

Model No.

Serial No.

Enter below the Serial No. which is located

on the body.

Retain this information for future reference.

LST1528-001A

VN-H657U (A)

VN-H657U VN-H657WPU

Safety Precautions

IMPORTANT SAFEGUARDS

4. Unplug this appliance system from the

wall outlet before cleaning. Do not use

liquid cleaners or aerosol cleaners.

Use a damp cloth for cleaning.

Do not use attachments not

recommended by the appliance

manufacturer as they may cause

hazards.

6. Do not use this appliance near water -

for example, near a bathtub,

washbowl, kitchen sink, or laundry tub,

in a wet basement, or near a swimming

pool, etc.

Read all of these instructions.

Save these instructions for later use.

3. All warnings on the product and in the

operating instructions should be

adhered to.

Do not place this

appliance on an

unstable cart, stand,

or table. The

appliance may fall,

causing serious injury

to a child or adult, and serious

damage to the appliance. Use only

with a cart or stand recommended by

the manufacturer, or sold with the

appliance. Wall or shelf mounting

should follow the manufacturer’s

instructions, and should use a

mounting kit approved by the

manufacturer. An appliance and cart

combination should be moved with

care. Quick stops, excessive force,

and uneven surfaces may cause the

appliance and cart combination to

overturn.

8. Slots and openings in the cabinet and

the back or bottom are provided for

ventilation, and to insure reliable

operation of the appliance and to

protect it from overheating, these

openings must not be blocked or

covered. The openings should never

be blocked by placing the appliance

on a bed, sofa, rug, or other similar

surface. This appliance should never

be placed near or over a radiator or

heat register. This appliance should

not be placed in a built-in installation

such as a bookcase unless proper

ventilation is provided.

This appliance should be operated

only from the type of power source

indicated on the marking label. If you

are not sure of the type of power

supplied to your home, consult your

dealer or local power company. For

appliance designed to operate from

battery power, refer to the operating

instructions.

10. For added protection for this product

during a lightning storm, or when it is

left unattended and unused for long

periods of time, unplug it from the wall

outlet and disconnect the antenna or

cable system. This will prevent

damage to the product due to lightning

and power-line surges.

11. Do not allow anything to rest on the

power cord. Do not locate this

appliance where the cord will be

abused by persons walking on it.

12. Follow all warnings and instructions

marked on the appliance.

13. Do not overload wall outlets and

extension cords as this can result in

fire or electric shock.

14.

Never push objects of any kind into

this appliance through cabinet slots as

they may touch dangerous voltage

points or short out parts that could

result in a fire or electric shock. Never

spill liquid of any kind on the appliance.

2Safety Precautions

Getting Started

15. Do not attempt to service this

appliance yourself as opening or

removing covers may expose you to

dangerous voltage or other hazards.

Refer all servicing to qualified service

personnel.

16.

Unplug this appliance from the wall

outlet and refer servicing to qualified

service personnel under the following

conditions:

17. When replacement parts are required,

be sure the service technician has

used replacement parts specified by

the manufacturer that have the same

characteristics as the original part.

Unauthorized substitutions may result

in fire, electric shock or other hazards.

18. Upon completion of any service or

repairs to this appliance, ask the

service technician to perform routine

safety checks to determine that the

appliance is in safe operating

condition.

When the power cord or plug is

damaged or frayed.

If liquid has been spilled into the

appliance.

If the appliance has been exposed

to rain or water.

If the appliance does not operate

normally by following the operating

instructions. Adjust only those

controls that are covered by the

operating instructions as improper

adjustment of other controls may

result in damage and will often

require extensive work by a qualified

technician to restore the

appliance to normal operation.

If the appliance has been dropped

or the cabinet has been damaged.

When the appliance exhibits a

distinct change in performance -

this indicates a need for service.

CAUTION

FOR USA AND CANADA

CAUTION:

TO REDUCE THE RISK OF

ELECTRIC SHOCK.

DO NOT REMOVE COVER (OR

BACK).

NO USER-SERVICEABLE PARTS

INSIDE. REFER SERVICING TO

QUALIFIED SERVICE PERSONNEL.

The lightning flash with

arrowhead symbol, within an

equilateral triangle is

intended to alert the user to

the presence of uninsulated

“dangerous voltage” within

the product’s enclosure that

may be of sufficient

magnitude to constitute a

risk of electric shock to

persons.

The exclamation point within

an equilateral triangle is

intended to alert the user to

the presence of important

operating and maintenance

(servicing) instructions in the

literature accompanying the

appliance.

RISK OF ELECTRIC

SHOCK

DO NOT OPEN

Safety Precautions 3

Getting Started

Information for USA

This device complies with part 15 of the

FCC Rules. Changes or modifications

not approved by JVC KENWOOD could

void the user's authority to operate the

equipment.

This equipment has been tested and

found to comply with the limits for a

Class A digital device, pursuant to Part

15 of the FCC Rules. These limits are

designed to provide reasonable

protection against harmful interference

when the equipment is operated in a

commercial environment. This

equipment generates, uses, and can

radiate radio frequency energy and, if

not installed and used in accordance

with the instruction manual, may cause

harmful interference to radio

communications. Operation of this

equipment in a residential area is likely

to cause harmful interference in which

case the user will be required to correct

the interference at his own expense.

This device complies with Part 15 of the

FCC Rules.

Operation is subject to the following two

conditions: (1)This device may not

cause harmful interference, and (2) this

device must accept any interference

received, including interference that

may cause undesired operation.

Due to design modifications, data given

in this instruction book are subject to

possible change without prior notice.

INFORMATION (FOR CANADA)

RENSEIGNEMENT (POUR CANADA)

This Class A digital apparatus

complies with Canadian ICES-003.

WARNING

TO REDUCE THE RISK OF FIRE OR

ELECTRIC SHOCK, DO NOT

EXPOSE THIS APPLIANCE TO RAIN

OR MOISTURE.

AVERTISSEMENT

POUR EVITER LES RISQUES

D'INCENDIE OU

D'ELECTROCUTION, NE PAS

EXPOSER L'APPAREIL A

L'HUMIDITE OU A LA PLUIE.

Cet appareil num rique de la Class A

est conforme á la norme NMB-003 du

Canada.

4Safety Precautions

Getting Started

Information for Users on Disposal

of Old Equipment

[European Union]

(Business users)

[Other Countries outside the

European Union]

This symbol indicates that the

electrical and electronic

equipment should not be

disposed as general household

waste at its end-of-life. Instead,

the product should be handed

over to the applicable collection

point for the recycling of

electrical and electronic

equipment for proper treatment,

recovery and recycling in

accordance with your national

legislation. By disposing of this

product correctly, you will help

to conserve natural resources

and will help prevent potential

negative effects on the

environment and human health

which could otherwise be

caused by inappropriate waste

handling of this product. For

more information about

collection point and recycling of

this product, please contact

your local municipal office, your

household waste disposal

service or the shop where you

purchased the product.

Penalties may be applicable for

incorrect disposal of this waste,

in accordance with national

legislation.

If you wish to dispose of this product,

please visit our web page

http://www.jvc.eu to obtain information

about the takeback of the product.

If you wish to dispose of this product,

please do so in accordance with

applicable national legislation or other

rules in your country for the treatment of

old electrical and electronic equipment.

Attention:

This

symbol is

only valid

in the

European

Union.

Dear Customer

This apparatus is in conformance with

the valid European directives and

standards regarding electromagnetic

compatibility and electrical safety.

European representative of

JVC KENWOOD Corporation is:

JVC Technical Services Europe GmbH

Postfach 10 05 04

61145 Friedberg

Germany

This installation should be made by a

qualified service person and should

conform to all local codes.

This installation shall be in accordance

with the National Electrical Code

ANSI/NFPA 70.

The unit is to be powered by a Listed

Class 2 power supply or using the PoE

Plus.

The AC 24V power supply should

conform to the following: Class 2 only

(For USA), isolated power supply only

(For Europe and other).

Any Mention in this manual of Alarm

inputs/outputs have not been evaluated

by UL to be used for Burglar Alarm

Functionality.

Sehr geehrter Kunde, sehr geehrte

Kundin, dieses Gerät stimmt mit den

gültigen europäischen Richtlinien und

Normen bezüglich elektromagnetischer

Verträglichkeit und electrischer

Sicherheit überein.

Die europäische Vertretung für die

JVC KENWOOD Corporation ist:

JVC Technical Services Europe GmbH

Postfach 10 05 04

61145 Friedberg

Deutschland

WARNING (FOR EUROPE):

This is a Class A product. In a domestic

environment this product may cause

radio interference in which case the

user may be required to take adequate

measures.

Safety Precautions 5

Getting Started

Consult your dealer as special

technique is required when

installing this product. Ensure that

the fixing screws or nuts are

tightened securely, otherwise, the

unit may fall off.

Mounting to a firm place

As the unit contain parts rotating at high

speed, mount it on a firm place with

sufficient strength to support the

vibration and weight of the unit.

Mass : Approx. 2.0 k

(VN-H657U)

Approx. 5.6 k

(VN-H657WPU)

If the strength is weak, the vibration will

cause fuzzy images on the monitor

screen. In the worst scenario, the

camera may even fall off and hit

somebody, resulting in serious

accidents.

Mount the camera correctly

Make sure to use the ceiling mount

section. (VN-H657U)

Be sure to connect the fall prevention

wire and tighten the fixing screws or

nuts securely.

Using the correct power and voltage

To supply power to this product, make

use of AC 24 V 50 Hz/60 Hz or PoE Plus

(IEEE802.3at Type2). Make use of the

correct voltage.

Be sure to use an AC 24 V supply that is

isolated from the primary power supply

circuit.

Supplying a power beyond the rated

value may result in failures, smoke or fire.

If the camera breaks down, turn off the

power and contact your dealer

immediately.

When a power beyond the rated value is

supplied, the internal components may

be damaged even if no abnormality is

found on the appearance and operation

of the camera. Please contact your

dealer immediately for servicing

(charged separately).

This unit is able to divert lightning

conduction to itself and the connecting

cables to a certain extent but this is not

100 % guaranteed. For installation

locations that are likely to suffer

lightning strikes, be sure to take

appropriate measures such as adding

arrestor to the connecting cables.

Inspect the unit regularly.

Screws may be loosened due to

vibration or deterioration of the

mounting section. Perform regular

inspections for loosened screws and

check whether there is any danger of

the unit falling off.

Do not hang on this product, shake it,

or hang objects over it. Applying an

excessive load may cause the product

to fall off and result in accidents.

Do not modify this product. It may result

in accidents.

Do not place any object inside the

product. Placing a metallic or

inflammable object may cause a fire or

shock hazard.

6Safety Precautions

Getting Started

Contents

Getting Started

Safety Precautions ............................................ 2

Contents ............................................................ 7

Features ............................................................ 8

Precautions ..................................................... 10

Accessories ..................................................... 13

Name of Parts .................................................. 14

VN-H657U ................................................... 14

VN-H657WPU ............................................. 16

Alarm Input/Output Signal ............................... 17

Camera Setting Requirements

Operating Environment ................................... 18

Network ........................................................... 18

Images ............................................................ 20

Settings Page .................................................. 20

Pages Available to Each User ......................... 21

Mounting the Camera

Installation and Connection Preparations

(VN-H657U) .................................................... 22

Mounting the Camera (VN-H657U) ................. 25

Installation and Connection Preparations

(VN-H657WPU) ............................................... 27

Mounting the Camera (VN-H657WPU) ........... 29

IP Address Settings

IP Address Setting Procedure ......................... 32

Step1 Set the IP Address of the Computer for

Configuring the Camera Settings ..................... 32

Step2 Internet Explorer Setting ........................ 33

Step3 Connecting the Camera to the Computer

......................................................................... 34

Step4 IP Address Setting for the Camera ........ 35

Setting Using Internet Explorer

How to Open the Settings Page ...................... 37

Built-in Viewer Menu List ................................. 37

[Basic Setting1] Page ...................................... 38

[Basic Setting2] Page ...................................... 39

[Advanced Settings] Page ............................... 41

[Camera] Page ............................................. 41

[Encoding] Page .......................................... 45

[Alarm] Page ................................................ 48

[Alarm Environment] Page ........................... 50

[FTP Recording] Page ................................. 52

[PTZ] Page ................................................... 54

[Auto Patrol] Page ........................................ 56

[Privacy Mask] Page .................................... 57

[Motion Detection] Page .............................. 59

[Tampering Detection] Page ........................ 60

[Network] Page ............................................ 61

[Protocol] Page ............................................ 62

[Multicast] Page ........................................... 64

[Time] Page ................................................. 65

[Password] Page .......................................... 66

[Maintenance] Page ..................................... 67

[Miscellaneous] Page ................................... 68

[Operation] Page .......................................... 68

[Settings] Page ............................................ 69

[Position List] Page ...................................... 69

[Patrol Settings] Page .................................. 70

List of Factory Defaults of Each Page .............. 71

Operation

Built-in Viewer Operation ................................. 74

Built-in Viewer Screen Configuration ............... 74

[Control] ........................................................... 76

[Image Settings] Settings ............................. 76

[PTZ Settings] .............................................. 78

[PTZ Control] ............................................... 81

[Viewer Setup] ................................................. 84

[Unicast] Settings ......................................... 84

[Multicast] Settings ....................................... 85

[On Screen Display] Settings ....................... 86

[Other] Settings ............................................ 87

Exiting Built-in Viewer ...................................... 87

Others

Troubleshooting .............................................. 88

Consumable Parts ........................................... 91

Appendix (Restrictions during Multi-encoding)

......................................................................... 92

Specifications .................................................. 95

Contents 7

Getting Started

Features

Support for PoE (Power over Ethernet)

Plus

This camera supports PoE Plus (IEEE802.3at Type

2) and enables power supply through a LAN cable.

*1 Make use of an AC 24 V power supply when

using the heater of VN-H657WPU.

*2 Use a hub or a power supply device that

supports PoE Plus (compliant with

IEEE802.3at Type 2). Power cannot be

supplied through a hub that supports PoE

(IEEE802.3af-compliant).

Dual Stream Full Frame Rate

Transmission

Streams with a frame size of 1920 1080 and 640´

´480 can be distributed simultaneously at 30 fps.

Multi-encode

This product comes with a high-performance

encoder, which enables three encoding tasks to be

performed simultaneously.

Realizing a High Picture Quality

This product uses 2,000,000-pixel CMOS sensor

and 3D noise reduction to prevent the screen from

appearing grainy, thereby achieving high picture

quality in low illuminance.

It supports the 1080P (1920x1080) Full HD

resolution. In addition, output in the following

resolutions is also possible: Megapixel

(1280x960), HD720P (1280x720), D1 (720x480),

VGA (640x480), HVGAW (640x360), SIF

(352x240), QVGA (320x240)

Long Magnification Zoom Lens

The optical 18 times long magnification lens allows

you to conduct detailed monitoring. The high power

and large focal ratio F1.6 (WIDE edge) and bright

zoom lens realize 0.7 lux (AGC High, 50 %) high

sensitivity during color mode.

Equipped with High Precision High

Speed Rotation Platform

The direct drive rotation platform rotates at a high

speed of about 400 °/s both horizontally and

vertically, thus allowing the camera to move to the

preset positions quickly. As it does not have a

slowdown mechanism, it is very durable, has a high

stopping accuracy and can rotate smoothly even at

low speed.

Day/Night Surveillance

This product is equipped with an infrared filter

mechanism. During low illuminance such as

nighttime, switching the infrared filter to OFF will

switch the product to high sensitivity mode (B&W).

Use of “One-touch Lock Mechanism”

(VN-H657U)

It employs an original ““one-touch lock mechanism”

for easy attachment/detachment, making

installation and maintenance simple.

Privacy Mask function

This function allows you to blank out areas that you

do not wish to display in the location to be recorded.

Motion Detection Feature

This feature enables output of an alarm upon

detection of motion in the video image within preset

area. Pre-/post-recorded JPEG image files can be

sent to the FTP server by the alarm.

Support for Multicast

This product supports multicast, which enables

transmission of image data to multiple computers

on the network without lowering the frame rate.

HTTP-based API

This product comes with HTTP-based API. This

feature enables you to perform setting and control

via the network.

Equipped with Built-in Viewer Software

This product comes with a Built-in Viewer that

enables you to monitor camera images (JPEG or

H.264) on the computer. It can also be used to

configure the camera settings and control the

camera. It also employs a GUI for greater

user-friendliness.

Waterproof and Weatherproof Chassis

(VN-H657WPU)

This camera is equipped with a dust-proof and

drip-proof mechanism that prevents it from being

subject to rain, and therefore can be installed

outdoors. (IP66 specification)

* However, VN-H657U can only be used indoors.

Do not use them in an outdoor environment or

expose them to moisture.

8Features

Getting Started

How to read this manual

0In addition to the descriptions on the product and

ways to install the camera described in

INSTRUCTIONS (Installation/IP Address

Settings), this manual also contain descriptions

on setting using Internet Explorer as well as

operation of the Built-in Viewer.

0The supplied CD-ROM contains

“INSTRUCTIONS” (this manual), “API Guide”

(pdf), “JVC-VN-SearchTool”, “JVC-VN-IP

Settings Tool”, and “README” (txt).

0You can view the Mobile User Guide on an

Android or iPhone terminal from a remote

location. You can view the Mobile User Guide

using the browser on your Android phone or

iPhone. For more details, please visit the website

below

http://manual3.jvckenwood.com/pro/mobile/

global/

Symbols used in this manual

Note : States precautions to be taken during

operation.

Memo : States restrictions on the functions or use

of this equipment. For reference purposes.

: Indicates the page numbers or items to

refer to.

Contents of this manual

0Our company holds the copyright to this manual.

Any part or all of this manual may not be

reproduced without prior consent from the

company.

0Windows, Internet Explorer and ActiveX are

registered trademarks of Microsoft Corporation in

the U.S. and other countries.

0Intel Core is a registered trademark of Intel

Corporation in the U.S. and other countries.

0iPhone is a registered trademark of Apple Inc. in

the U.S. and other countries.

0Android is a registered trademark of Google Inc.

0QR Code is a registered trademark of Denso

Wave Incorporated.

0Product names of other companies described in

this manual are trademarks or registered

trademarks of the respective companies.

Symbols such as

™

and

are omitted in this

manual.

0Design, specifications and other contents

described in this manual are subject to change for

improvements without prior notice.

0Screen displays in this manual may differ from the

actual ones.

0The features and settings unique to each model

are identified by the camera model and series

name.

Features 9

Getting Started

Precautions

Updated Information

0For the latest firmware version, please visit our

website.

(The latest firmware version can be found on the

Download page of V.NETWORKS.)

http://www3.jvckenwood.com/english/pro/

vnetworks/index.html

0For more details on firmware update, refer to the

Firmware item on the [Maintenance] page.

( P67 [[Maintenance] Page] )A

Storage and Operating Environment

VN-H657U is an indoor camera. It cannot be used

outdoors.

VN-H657U is a pendant mount camera. Be sure

to place the camera head horizontally. The

product will not work properly if it is tilted.

VN-H657WPU is specially designed to be

mounted on walls. Be sure to place the camera

head horizontally. The product will not work

properly if it is tilted.

Use of this product and cables connected to this

product at locations where strong electric waves

and magnetic waves are generated (e.g., near

radio, TV, transformer, monitor, etc.) may cause

noise interferences in the images or changes in

the color.

Inadequate heat ventilation may result in

malfunction of this product. Be sure not to block

vents around the product. This product

discharges heat from the surface of the main unit.

Do not install it at locations directly subjected to

cold air such as near the vents of air-conditioners

or at locations with high temperature.

Condensation may occur inside the dome cover.

Do not store in the following environments.

It might result in malfunctions or failure.

Locations beyond the allowable operating

humidity range of 20 %RH to 90 %RH.

(Condensation is not allowed)

Near equipment that emits strong magnetic

fields, such as transformers or motors.

Near equipment that emits radio waves, such

as transceivers and mobile phones.

Locations with excessive dust and sand.

Locations that are subject to vibration such as

inside the car or ship.

Locations prone to moisture such as window

side.

Locations subject to steam or oil, such as

kitchens.

Special environment, such as those with

combustible atmosphere

Locations that are subjected to radiation,

X-rays, salt attack or corrosive gases.

Locations where medicine is used such as

pools.

Hot or cold places that are beyond the

allowable operating temperature range

Allowable operating temperature (VN-H657U)

-10 °C to 50 °C

Allowable operating temperature (VN-H657WPU)

AC 24 V power supply : -40 °C to 55 °C

PoE Plus power supply : -10 °C to 55 °C

* When power is supplied to VN-H657WPU using

PoE Plus, the heater will not work. Use an AC 24

V power supply when using the camera in an

environment under -10°C.

When the power of the VN-H657WPU is turned

on in a low-temperature environment (-40 °C to

-20 °C), the camera cannot be accessed during

the interval (up to two hours) while the interior is

being heated up by the built-in heater. It is

therefore recommended that power be supplied

to the camera at all times when the surrounding

temperature is low.

VN-H657WPU is compliant with IP66, but this is

not a guarantee that it will not be subject to water

seepage in any type of environment.

Transportation

0Do not throw away the original box of the unit.

Keep it and use it for transporting the unit in

future.

0As the camera unit is of an easily rotatable

structure, secure the camera unit inside the

dome cover such that it does not rotate before

transporting. Otherwise, an error may occur

during camera operation.

AWith the lens facing the horizontal direction,

secure the lens unit with a tape.

BInsert cushioning material wrapped with air

caps (approx. 50 mm 200 mm) at two´

opposite sides of the camera.

0When attaching the ceiling mount section to the

camera unit before transporting, pull out the tip

of the fall-prevention wire to prevent it from being

caught between the camera and the ceiling

mount section. Otherwise, it may be difficult to

detach the ceiling mount section from the

camera. (VN-H657U)

For VN-H657U

Pull out the tip of the fall

prevention wire

Cushioning

material

Secure with

tape

10 Precautions

Getting Started

For VN-H657WPU

Secure with

tape

Transporting the Unit

0Remove the connecting cables when

transporting the unit.

0When transporting the unit, turn off the power of

the system.

0Pack the unit with cushioning material so as to

avoid shock when transporting.

0Handle the unit with care and do not subject it to

vibration or shock.

0With the exception of the user being the

duplication has been granted by the copyright

holder, permission is required in principle for the

duplication, modification, or transmission of

copyrighted video and audio data.

Unauthorized duplication, modification, or

transmission of copyrighted material may

constitute a copyright infringement, and the user

may be liable to compensate for any damages.

When using copyrighted video/audio data, be

sure to check the license agreement of the

copyrighted material thoroughly.

When rights or rights holders are involved with

regard to the targeted duplicating subject,

permission may be required for shooting or

using (processing) it. Be sure to check the

licensing conditions thoroughly.

0Please note that broadcasting materials

recorded with this camera for profit or for the

general public to watch may violate the author’s

rights protected under copyright law.

0Use of recorded materials without prior consent

from the author is forbidden under copyright law

except in limited, specific instances.

Maintenance

Turn off the power before performing

maintenance.

Wipe using a soft cloth.

Wiping with thinner or benzene may melt or tarnish

its surface. For tough stains, wipe using a cloth that

is dipped into a neutral detergent diluted with

water, followed by wiping with a dry cloth.

When the same position is monitored continuously

over a long period, the increased contact

resistance on the horizontal rotation section may

cause noise interferences in the images and

operation from the computer may become

unstable. As such, this product is equipped with

an auto cleaning function that performs cleaning

once a week.

Disclaimer

0The motion detection and tampering detection

features are not intended to prevent theft or fire.

Our company shall not be liable for any

inconveniences or failures that occur.

0We shall not be responsible for any losses

incurred in the event of privacy invasion caused

by the camera footages of this product.

Saving Energy

0If the camera is not to be used for a long time,

turn off the power of the system for safety and

energy conservation reasons.

Auto Focus

Auto Focus operation can be performed on this

product after the PTZ (pan/tilt/zoom) operation

stops.

For more details, refer to “Easy AF” on the [PTZ

Control] page.

( P82 [ [PTZ Control] ] )A

The Auto Focus function on this product may not

be able to achieve focus depending on the camera

setting, subject, and light condition. In this case,

please adjust the focus manually.

Objects which are difficult to be focused

automatically

When the brightness of the image plane is

extremely high (bright)

When the brightness of the image plane is

extremely low (dim)

When the brightness of the image plane is

constantly changing (for example, a blinking

light)

When there is almost no contrast

When there are repetitive vertical striped

patterns on the image plane

Auto Focus is difficult to set under the following

conditions

When sensitivity is increased with AGC and the

screen is grainy

When there is less movement on the screen

due to the Sense Up function.

When there is no clear contour in electronic

zoom

Precautions 11

Getting Started

Zoom Operation

0The following phenomena are the results of the

built-in lens performance and are not

malfunctions.

0When manual operation or preset is selected,

focus moves slightly after the zoom operation

has stopped near the TELE edge.

0Manual zoom operation is not smooth.

0When Preset is selected, the camera

becomes out of focus for an instant during

zooming.

Others

0This camera will perform the initial operation of

pan/tilt/zoom upon powering on. It takes about

90 seconds before the initial operation starts.

This is not a malfunction.

0Do not subject the lens to strong light source

such as sun rays. This may cause the equipment

to malfunction.

0This camera comes with a built-in AGC circuit.

The sensitivity increases automatically at a dark

place and noise may become noticeable on the

screen. This is not a malfunction.

0While AGC is activated, if a transceiver which

causes strong electromagnetic wave is used

near the camera, the picture may suffer from

beat. Please use the camera more than three

meters away from such transceivers.

0When this camera is used in the White Balance

“ATW-Narrow”, “ATW-Wide” or “ATW-Full”

(automatic adjustment) mode, the color tone

may differ slightly from the actual color due to

the principle of the automatic color temperature

tracking white balance circuit. This is not a

malfunction.

0If a high brightness object (such as a lamp) is

shot, the image on the screen may have white

vertical tailings. This phenomenon (smear) is

characteristic of solid-state image sensors and

is not a malfunction.

0Do not touch the dome cover with your hands.

Dirty covers will cause image deterioration.

0The dome cover may fog up due to the drastic

change of temperature when humidity is high.

0Noises from an external source may cause the

alarm to malfunction even when the alarm signal

cable used is within 50 m. In this case, move the

cable away from the noise source.

0Depending on the stop position and rotation

speed of the horizontal/vertical rotation

platform, the running sound of the rotation

platform’s motor may be heard, but this is not a

malfunction.

0When using multicast, make use of an

IGMPv2-compliant network switch.

0Some switching hubs of products that are

equipped with intelligent features may include a

broadcast/multicast suppression function.

Viewing of multicast images on this product may

fail if this function is enabled.

0The electronic shutter of this product is set to

“1/30” by default. For regions with a commercial

power supply frequency of 50 Hz, switch to

“Flickerless” during use under fluorescent lights

(excluding inverter lighting equipment) to

prevent flickers.

0The dark areas on the screen may appear grainy

or white spots may increase. When switching

between color and black-and-white images, the

brighter area on the screen is emphasized,

which may reduce the visibility. However, this is

not a malfunction.

0If the power supply voltage is momentarily cut

off or reduced due to lightning or turning on of

the air conditioner’s power, the image may be

disrupted or noise interference may occur.

0As the dome cover is of a semiglobular shape,

image distortion will occur at the hemispherical

edge. When the hemispherical edge of this unit

is masked and horizontal level is shot in a tilt

direction, the hemispherical edge will enter the

field angle. This may cause the upper edge of

the screen to become black and the focus

unclear. In this case, you can avoid shooting the

above area by using the Tilt Limit settings.

( P55 [ Tilt Limit ] )A

0When shooting objects with a luminance

difference or near a light source, ghost may

occur on the screen. This is a feature of the

dome cover and the built-in lens, and is not a

malfunction.

0In particular, manual and auto pan operation

near the TELE edge (telephoto side) may cause

the screen to vibrate (unsmooth rotation). This

is a feature of the motor and is not a malfunction.

0As long magnification lens is used in this

product, the focus may be unclear due to

temperature changes but this is not a

malfunction.

0Preset the focus under an environment with a

temperature closest to that in your actual usage.

If the temperature change is large and the focus

becomes unclear, preset the focus again before

using the product.

0If you sense that the focus has become unclear

due to temperature changes, use the Auto

Focus function or reset the focus manually.

0The time of the internal clock may be

significantly out of alignment if the power of the

product is turned off for a long time or when there

is prolonged power failure. If this occurs,

readjust the clock time.

(A P65 [[Time] Page] )

12 Precautions

Getting Started

0The fan inside this unit is a consumable part.

Replace the fan every five years. You can also

set the alarm trigger to notify on fan stoppage via

mail or TCP when the fan stops functioning for

some reasons.

( P48 [[Alarm] Page] )A

0If the fan stops functioning, turn off this unit and

consult your dealer.

0Before starting an important recording, be

sure to perform a test recording in order to

confirm that a normal recording is possible.

0We do not accept liability for the loss of a

recording in the case of it becoming

impossible to record due to a problem in the

video camera, VTR, hard disk recorder or

video tape.

0The motion detection and tampering

detection features are simple functions. They

cannot be used as a substitute for a security

alarm. JVC shall not be liable for any

inconveniences or damages caused in the

event of false detection or failure to detect by

these functions. We shall not be liable for any

inconveniences or damages caused as a

result of operational failure for alarm input/

output.

Accessories

Before mounting this product, please check to

ensure that all the following accessories and

attachments are available.

VN-H657U

0INSTRUCTIONS (Installation/IP Address

Settings): 1

0Warranty Card (for USA): 1

0Template: 1

0CD-ROM: 1

0Wire Clamp: 1

VN-H657WPU

0INSTRUCTIONS (Installation/IP Address

Settings): 1

0Warranty Card (for USA): 1

0CD-ROM: 1

0RJ-45 Conversion Connector: 1

0Silica Gel: 3

Precautions 13

Getting Started

Name of Parts

VN-H657U

Camera

ACamera fixing lock knob (x2)

This mounts the camera on the ceiling and

secures it so that it does not fall.

BCable cover

To pull the cables from the side and mount the

camera, remove the cover.

( P24 [Pulling out the cables from the side] )A

C[MAC address] indication

The MAC address is a unique physical address

of the product. This address cannot be altered.

DFall prevention wire

Attach it to the “fall prevention wire fixing

bracket ” of the ceiling mount section.N

ELens (camera module)

You cannot replace the lens alone.

FCamera head

GDome cover

The dome cover is a delicate object. Handle it

with care.

Note :

0Do not peel off the protective sheet which is

attached at shipment, until the dome cover is

mounted on the main unit.

14 Name of Parts

Getting Started

Ceiling mount section

Reverse side

Terminal

HFixing holes (x3)

This hole is for mounting the ceiling clamping

bracket to the ceiling or the ceiling recessed

bracket (WB-S685U: Sold separately).

I[AC24V INPUT] AC 24 V input terminalH

For connecting to AC 24 V power.

( P23 [Connect the power cable.] )A

J[10BASE-T/100BASE-TX] LAN cable

connection terminal

For connecting the unit to the network.

It supports PoE Plus (IEEE802.3at Type 2) and

enables you to use this camera without having

to connect to a power supply using a power

cord.

( P23 [Connect the LAN cable.] )A

KAlarm signal terminal (8-pin)

For connecting the alarm signal cable.

( P17 [Alarm Input/Output Signal] )A

( P24 [Connect the alarm signal cable to theA

alarm signal terminal.] )

List of Alarm Signal Terminal Signals

Pin Number Signal Name

1 INPUT1

2 INPUT1 COM

3 INPUT2

4 INPUT2 COM

5 OUTPUT1

6 OUTPUT1 COM

7 OUTPUT2

8 OUTPUT2 COM

LFall prevention wire (for ceiling) mounting hole

Mount a fall prevention wire (for ceiling) from the

ceiling slab or channel to this hole to prevent the

camera from falling.

Memo :

0The fall prevention wire (for ceiling) is not

supplied.

MWire clamp fixing hole

This is used to bundle wires.

NFall prevention wire fixing bracket

This is for attaching the “fall prevention wire ”D

of the camera.

OCamera connection terminal (female)

For connecting to the connection terminal

(male) of the camera.

Name of Parts 15

Getting Started

VN-H657WPU

ACamera securing hole (x4)

This hole is used for mounting the camera on

the wall.

BCable connecting hole, cap

Remove the cap and pull out the cables from

this hole for connection.

( P28 [Remove the cable connection cap.] )A

CFall prevention wire

Connects the camera to the wall. Secure the

camera tightly to the anchor bolts used to mount

the fall prevention wire on the wall.

( P29 [Mount the fall prevention wire.] )A

DAC 24 V power cable

For connecting to AC 24 V power.

( P29 [Connect the power cable.] )A

EAlarm signal cable (8 pcs)

This cable is for alarm input and alarm output.

( P30 [Connect the alarm signal cable.] )A

List of Alarm Signal Cable Signals

Cable color Signal Name

Brown Input 1

Red Input 1 (COM)

Orange Input 2

Yellow Input 2 (COM)

Green Output 1

Blue Output 1 (COM)

Purple Output 2

Gray Output 2 (COM)

FLAN cable

For connecting the unit to the network.

It supports PoE Plus (IEEE802.3at Type 2) and

enables you to use this camera without having

to connect to a power supply using a power

cord.

( P30 [Connect the LAN cable.] )A

GHeater ON/OFF switch

This is the ON/OFF switch of the built-in heater.

The built-in heater prevents the dome cover

from fogging up and snow or frost from

attaching to the dome cover. When installing the

heater at an unrequired location, turn OFF the

switch of the heater. When it is set to ON, the

heater will be automatically controlled to adjust

the internal temperature to an appropriate level.

It is usually set to ON.

( P27 [Installation and ConnectionA

Preparations (VN-H657WPU)] )

HDome cover fixing screws (x4)

IDome cover

The dome cover is a delicate object. Handle it

with care.

Note :

0It is covered with a protective sheet during

shipment. Do not remove this sheet until

installation is complete.

J[MAC address] indication

The MAC address is a unique physical address

of the product. This address cannot be altered.

KCamera head

LLens (camera module)

You cannot replace the lens alone.

16 Name of Parts

Getting Started

Alarm Input/Output Signal

Alarm Input Signal

Connect to sensors such as infrared sensors, door

sensors, metal sensors and manual switches.

0To prevent noise from entering the internal

circuit, supply non-voltage contact signal to the

alarm input signal.

Memo :

0You can configure whether to set the alarm when

the contact is short (MAKE) or open (BREAK) in

the [Alarm] page of the [Advanced Settings]

page.

( P48 [[Alarm] Page] )A

0You can configure whether to set the alarm when

the contact is short (MAKE) or open (BREAK) in

the [Alarm] page of the [Advanced Settings]

page.

For more details, refer to the “[Alarm] Page” in

“INSTRUCTIONS” of the supplied CD-ROM.

0Apply such that the alarm signal continues for at

least 500 ms. The alarm signal may not be

recognized if it is less than 500 ms.

Note :

0Do not supply voltage.

COM

Rating

Low-level terminal current : 1 mA and below

High-level terminal voltage : 3.3 V

Alarm Output Signal

Connect to alarm devices such as alarm, indicator,

light or buzzer.

0Alarm output signal is an open collector output

insulated with photo coupler.

Memo :

0You can select whether to set the contact to

short (Make) or open (Break) during an alarm in

the [Alarm] page of the [Advanced Settings]

page.

( P48 [[Alarm] Page] )A

0You can select whether to set the contact to

short (Make) or open (Break) during an alarm in

the [Alarm] page of the [Advanced Settings]

page.

For more details, refer to the “[Alarm] Page” in

“INSTRUCTIONS” of the supplied CD-ROM.

Note :

0As this terminal is polarized, be sure to connect

it such that the voltage of the OUTPUT output is

higher than that of the COM output.

0It will be damaged if reverse voltage is supplied.

OUTPUT

COM

Rating

Max. applied voltage : DC 20 V

Max. driving current : 25 mA

Alarm Input/Output Signal 17

Getting Started

Operating Environment

Recommended Computer

Specifications

OS : Windows 7 Professional (SP1),

Windows XP Professional, or

Home Edition (SP3)

CPU : Intel Core i5 3 GHz or higher

Memory

capacity

: 2 GB and above

Free hard

disk space

: 512 MB or more

Display and

video card

: 1920 1080 pixels or higher, True´

Color (24 or 32 bits) VRAM 1 GB

or more recommended

Web browser : Internet Explorer Version 8.0,

Version 9.0

Note :

0Operation is not guaranteed for web browser

other than the Internet Explorer versions stated

in the recommended PC specifications.

0The Built-in Viewer consists of a software

component called ActiveX. The ActiveX is

usually installed when the Built-in Viewer is used

for the first time. However, installation may be

rejected depending on the anti-virus software

settings. If this occurs, change the settings of the

anti-virus software.

0The camera image may not appear smooth at

times due to factors such as fluctuations in the

CPU and memory load, or network jitter. This is

not a malfunction.

The symptoms may improve when the camera

settings are changed.

( P45 [[Encoding] Page] )A

LAN Environment

010BASE-T/100BASE-TX network

interconnected using devices such as an

IEEE802.3-compliant switching hub.

0IEEE802.3at-compliant switching hub when

PoE plus is used

0IGMPv2-compliant network when multicast is in

use.

Network

0Ensure that there is sufficient network

bandwidth for the data volume to be sent out by

the camera. Do not send multicast stream that

exceeds the bandwidth. If the entire bandwidth

is used by the multicast stream, control of this

camera via the network may fail.

0Data volume to be sent by the camera varies

with the settings and number of distributions.

0The maximum bit rate for transmission is about

40 Mbps.

0Supports up to 20 clients at the same time.

Frame Rate and Frame Size

This products enables simultaneous encoding up

to three channels. However, the settable frame size

and frame rate combinations are subject to

restrictions.

For more details about restrictions on the

combination, refer to the following.

( P92 [Appendix (Restrictions duringA

Multi-encoding)] )

Bit Rate of JPEG Stream

The JPEG file size per frame varies with the

encoding settings as well as the camera images.

When “AFS” is selected, encoding is performed

such that the target file size is the average size of

multiple JPEG images. When “VFS” is selected,

the quantization table during JPEG encoding will

be maintained, and the file size will increase/

decrease according to the camera images.

If the JPEG file size per frame is 120 KB, then the

total bit rate will be:

120 KB ´ 15 fps = 1800 KB/s = Approx. 14.4 Mbps

When “Multi-Encode” is selected, a different JPEG

file size can be set for each channel.

For example, when 2fps JPEG files with 30 KB file

size and 3fps JPEG file with 10 KB file size are

transmitted, then the total bit rate will be:

30 KB 2 fps +10 KB 3 fps = 90 KB/s = Approx.´ ´

0.72 Mbps

18 Operating Environment

Camera Setting Requirements

Bit Rate of H.264 Stream

You can select either the Variable Bit Rate (VBR)

or Constant Bit Rate (CBR) system for H.264

stream.

When the VBR system is selected, the bit rate

varies according to the condition of the camera

images. The VBR system delivers a stable picture

quality, but forecast of the bit rate is difficult. When

the CBR system is selected, encoding is performed

at a fixed bit rate regardless of the condition of the

camera images. The picture quality varies under

the CBR system, but the bit rate can be easily

forecast.

You can specify an estimated bit rate for both VBR

and CBR. (64 kbps to 8192 kbps)

H.264 Baseline cannot be set for multiple encoders

at the same time. Only one channel can be set with

a frame size of 1280 720 or lower and a bit rate of´

1.5 Mbps or lower.

Insufficient Network Bandwidth

When there is insufficient bandwidth, the number

of JPEG frames (frame rate) that the client can

acquire will decrease. Delay will also occur in the

distribution of images. In the case of H.264, noise

interference may occur and playback may fail.

Network Delay

When the client acquires JPEG via TCP, the

camera will send out data while checking the ACK

from the client at the same time. For networks with

considerable delay, data cannot be sent out until

ACK is received, and therefore the frame rate will

drop. In the case of H.264, noise interference may

occur and playback may fail.

A decrease in the frame rate due to network delays

can be eliminated by receiving data via multicast.

Network Jitter

When there is considerable network jitter, delay

time may be prolonged and the image frame rate

may drop. In the case of H.264, noise interference

may occur and playback may fail.

Packet Loss

When acquiring images from camera via TCP,

packet loss may be recovered by TCP

transmission. When there is considerable delay in

the network, however, missing data may occur and

the image frame rate may drop. In the case of H.

264, noise interference may occur and playback

may fail.

When packet loss occurs during multicast sending

from camera, the image frame rate may drop. In the

case of H.264, noise interference may occur and

playback may fail.

List of Protocols and Port Numbers

Used by Camera

The camera uses the protocols and port numbers

listed below. Ensure that these ports are allowed

through the firewall when a firewall is to be installed.

Protocol/Port number Purpose of use

Source

TCP/80 JPEG/H.264 acquistion,

Web Settings page, API

TCP/554 RTSP

TCP/32040 Alarm distribution

Destination

TCP/ User-defined

number

Sending alarm

UDP/ User-defined

number

TCP/20, 21 FTP

TCP/25 Mail delivery

TCP/110 POP (Mail Delivery)

UDP/123 SNTP

UDP/161 SNMP

Operating Protocol

ONVIF

This camera supports ONVIF (Open Network

Video Interface Forum).

ONVIF is a forum that is standardizing surveillance

device network protocols.

Protocols for discovery of surveillance devices,

acquisition and modification of surveillance device

settings, and audio/video data transfer are

standardized under ONVIF.

The initial user name and password are set as

follows:

User Name : admin

Password : jvc

This camera fulfills the ONVIF Profile S.

Network 19

Camera Setting Requirements

Images

H.264 Profiles

The camera supports both the H.264 Baseline

Profile and H.264 High Profile standards.

High Profiles can maintain high image quality with

a low bit rate, but as the decoder needs to support

High Profiles, the processing load on the decoder

becomes heavier.

Compared to High Profiles, Baseline Profile offers

lower compression performance, but the

processing load on the decoder will be reduced.

Selecting High Profiles is recommended if the

decoder has sufficient processing ability.

Settings Page

Selection of Languages on Settings

Page

There is a radio button for selecting the language

at the right top corner of the setting pages, however

the language will be automatically set according to

the OS environment of your computer. If you select

“Japanese” while using an English-language OS, it

may not be correctly displayed because there is no

Japanese environment. Make sure to use the

setting page according to the language setting for

the OS of the computer in use.

0Fore more details on the Settings page, refer to

the following.

( P37 [How to Open the Settings Page] )A

Memo :

0Once you have set a language, all information is

displayed in the selected language after the next

startup.

20 Images

Camera Setting Requirements

Pages Available to Each

User

Enter User Name and Password

User name and password entry will be required

when you access the camera.

There are three access authorization levels to the

camera. The factory settings are as follows.

0admin

All operations and setting changes are allowed.

(Default Password: “jvc”)

0operator

The following items cannot be operated, and

setting changes are not permitted. [Basic

Setting1], [Network], [Protocol], [Time],

[Password], [Maintenance]

(Default Password: “jvc”)

0user

Viewing of images and some operations are

permitted.

(Default Password: “jvc”)

Memo :

0For more details on accessing the camera from

Internet Explorer, refer to the following.

( P37 [How to Open the Settings Page] )A

Pages that Users Have Access

Restrictions are placed on the pages that users

have access. In addition, links on the setting pages

are also displayed according to the access rights

of the user.

Memo :

0For details and a list of the pages, refer to the

following.

( P37 [Built-in Viewer Menu List] )A

admin

Top Menu Sub Menu

[Basic Setting1] [Network]

[Time]

[Basic Setting2] [Camera]

[Encode]

[Advanced

Settings]

[Camera]

[Encoding]

[Alarm]

[Alarm Environment]

[FTP Recording]

Top Menu Sub Menu

[Advanced

Settings]

[PTZ]

[Auto Patrol 0 to 2]

[Privacy Mask]

[Motion Detection]

[Tampering Detection]

[Network]

[Protocol]

[Multicast]

[Time]

[Password]

[Maintenance]

[Miscellaneous]

[Operation]

[Settings]

[Position List]

[Patrol Settings 0 to 2]

operator

Top Menu Sub Menu

[Basic Setting2] [Camera]

[Encode]

[Advanced

Settings]

[Camera]

[Encoding]

[Alarm]

[Alarm Environment]

[FTP Recording]

[PTZ]

[Auto Patrol 0 to 2]

[Privacy Mask]

[Motion Detection]

[Tampering Detection]

[Multicast]

[Miscellaneous]

[Operation]

[Settings]

[Position List]

[Patrol Settings 0 to 2]

user

Top Menu Sub Menu

[Advanced

Settings]

[Miscellaneous]

Pages Available to Each User 21

Camera Setting Requirements

Installation and Connection

Preparations (VN-H657U)

Be sure to put on protective glasses to protect your

eyes from falling objects when mounting the

camera.

0The fall prevention wire (for ceiling) is not

supplied. Please purchase the fall prevention

wire separately beforehand.

1Make holes on the ceiling (use the

provided template) and pull out the

cables from the holes.

0Use the provided template to make a hole

(Φ80 mm) for the connection cables to

thread behind the ceiling.

If necessary, also open a screw hole to mount

the ceiling mount section to the ceiling. In this

case, align the “

FRONT mark” of the template

in the direction where the camera faces front

and open the screw hole.

0Pull out the fall prevention wire (for ceiling),

power cable, LAN cable, alarm signal cable,

etc. that were mounted to the ceiling slab

from the ceiling.

Power cable

LAN cable

Alarm signal

cable

Fall-prevention

Wire

(for ceiling)

Φ80

Note :

0Mount the fall-prevention wire (for ceiling) to a

location that has sufficient strength.

2Remove the ceiling mount section

from the camera unit.

0The ceiling mount section is attached to the

camera unit during packaging of the product.

Before installing the camera, remove the

ceiling mount section from the camera unit.

Table etc

Camera

Ceiling mount

Camera fixing

lock knob

(x2)

ARelease the locks by sliding them in the

direction indicated by the arrows

BPush the lock knobs inward from both the left

and right directions as indicated by the two

arrows.

(If the camera fixing lock knob is too stiff, push

the knob hard while pressing the edge of the

camera unit (A in the diagram) against the table

you are using.)

CLift the camera unit upward to detach.

3Remove the terminal cover.

0Loosen the two screws on the ceiling mount

section and remove the terminal cover.

Terminal cover

4Mount the fall prevention wire (for

ceiling; to connect the ceiling mount

section to the ceiling).

Φ4 to 5.5 mm

9 mm and below

6 mm

6 mm and below

Fall-prevention Wire

(for ceiling)

Fall-prevention

Wire (for ceiling)

Note :

0Take note of the length, strength, pull and

material (insulation) of the fall prevention wire

(for ceiling) and use one with a wire strength of

more than 20 k .g

0The inner diameter of the ring section of the fall

prevention wire mounted on the camera should

be Φ4 mm and above and Φ5.5 mm and below,

and the outer diameter should be Φ9 mm and

below.

0The thickness of the screw head and the wire

(including the washer) should be 6 mm and

below. If it is more than 6 mm, the screw will

touch the ceiling and the camera cannot be

installed horizontally.

0Use M4 fixing screws.

22 Installation and Connection Preparations (VN-H657U)

Mounting the Camera

Memo :

0The wire should be insulated from the ceiling

structure. If the ceiling structure is metal and

insulation is not provided between the camera

and the ceiling structure, image noise may

occur.

5Connect the power cable.

0To supply power from an AC 24 V power

supply, connect a power cable.

0To supply power via PoE plus, you do not

need to connect a power cable. Go to the

next step.

( P23 [Connect the LAN cable.] )A

To the AC 24 V

terminal

Power cable

Power cord for connecting to AC 24 V

(Reference value)

Conductor Diameter

(mm)

Maximum connection

distance (m)

Φ1.0 and above 40

Φ1.6 and above 130

Φ2.0 and above 200

Φ2.6 and above 350

Memo :

0The default IP address setting is 192.168.0.2.

Note :

0For safety reasons, turn on the power only after

ensuring that all the connections are in place.

0If power is supplied from both power cable and

LAN cable, priority will be given to the power

supply from the power cable.

0If multiple cameras are turned on

simultaneously in the same LAN environment,

access attempts may fail due to IP address

duplication. Set up an IP address by either using

the JVC-VN-IP SettingTool (included on the

supplied CD-ROM) or turning the power supply

of each camera on separately to avoid

duplication.

Caution

To supply power to this product, make use of AC

24 V 50 Hz/60 Hz or PoE Plus (IEEE802.3at

Type2). Make use of the correct voltage.

Be sure to use an AC 24 V supply that is isolated

from the primary power supply circuit.

Supplying a power beyond the rated value may

result in failures, smoke or fire. If the camera

breaks down, turn off the power and contact your

dealer immediately.

When a power beyond the rated value is

supplied, the internal components may be

damaged even if no abnormality is found on the

appearance and operation of the camera.

Please contact your dealer immediately for

servicing (charged separately).

6Connect the LAN cable.

[10BASE-T/

100BASE-TX]

LAN cable

connection

terminal

LAN cable

0Connect the camera to a hub or computer

using a LAN cable.

0When connecting to a hub: Make use of a

straight cable.

0When connecting to a computer: Make use

of a cross cable.

LAN cable to use

0STP (Recommended shield cable)

0Length of 100 m or shorter

0Category 5e and above

Note :

0Cross cables cannot be used with some

computers. When connecting the camera

directly to a computer, check the computer’s

LAN specifications in advance.

Installation and Connection Preparations (VN-H657U) 23

Mounting the Camera

7Connect the alarm signal cable to the

alarm signal terminal.

0Connect the alarm signal terminal to external

devices, such as a sensor or buzzer.

0For information on the pin number and signal

name of the alarm signal, refer to the

following.

( P15 [List of Alarm Signal Terminal Signals] )A

0Fore more details on alarm input/output,

refer to the following.

( P17 [Alarm Input/Output Signal] )A

4 mm

Alarm

signal

terminal

Alarm signal cable

Screw terminal

ALoosen screws on both sides of the screw

terminal with a flathead screwdriver, and

remove the screw terminal.

Memo :

0You can remove the screw terminal easily by

inserting the tip of the screwdriver into the slit of

the screw terminal.

BPeel off about 4 mm of the alarm signal cable

covering, and insert the cable into the screw

terminal.

CTurn the screws at the side to secure the alarm

signal cable.

DWhen the alarm signal cable is secured, return

the screw terminal that was removed in A to its

original position.

Alarm signal cable to use

0Length of 50 m or shorter

0UL1007, UL1015 or equivalent products

0AWG#22 to AWG#18 or equivalent

products

Note :

0Noises from an external source may cause the

camera to malfunction even when the cable

used is within 50 m. In this case, move the cable

away from the noise source.

8After connection of the cables is

complete, bundle them with a wire

clamp (supplied).

Wire clamp

(supplied)

Tie here

Wire clamp fixing

hole

Note :

0To prevent the cables from tangling and coming

off, be sure to thread a wire clamp through the

wire clamp fixing hole to tie the cables.

9Mount the terminal cover.

0Return the terminal cover that was removed

in step 3 to its original position. The direction

to pull out the cables changes according to

the mounting method of the camera.

Pulling out the cables from the side

Terminal cover

Pulling out the cables from the top

Terminal

cover

Fall prevention wire

(To go under the terminal cover)

Note :

0Be sure to mount the terminal cover to prevent

foreign objects or dust from entering.

0When pulling out the cables from the top, make

sure the fall prevention wire go under the

terminal cover and pull it out together with the

other cables.

0When pulling out the cables from the side,

remove the cable cover of the camera.

Cable cover

24 Installation and Connection Preparations (VN-H657U)

Mounting the Camera

(VN-H657U)

1With the FRONT mark ( ) facing the

shooting direction, secure the ceiling

mount section to the ceiling.

0Ensure that the connection cables are not

caught in between and secure the ceiling

mount section to the ceiling with 3 screws.

5 mm and below

25 mm and above

(Wooden screws: Φ4.1)

M4x3

DFRONT

mark

Front of the camera

Note :

0Use M4 fixing screws and bolts.

0Use Φ4.1 wooden screws.

0The length of the screws should be 25 mm

(1inch) and above.

0Place and install the product horizontally. The

camera will not operate properly if it is slanted.

0The screw head should be 5 mm and below. If

the ceiling structure is metal, image noise may

occur.

0Do not use screws for which the screw head is

embedded after fastening. (e.g. flat countersunk

head screws). Otherwise, the insulating resin

part may be damaged, thus preventing proper

insulation.

Memo :

0Always use three screws and mount securely.

0Tighten the screws again during maintenance

just to be safe.

0The plastic parts on the ceiling fixing holes of the

ceiling mount section act as an insulation

between the ceiling mount section and the

ceiling structure. If the ceiling structure is metal

and insulation is not provided between the

camera and the ceiling structure, image noise

may occur. Be sure to provide insulation.

2Remove the tape, lens cap, and

packing sheet from the lens section of

the camera.

3Mount the dome cover on the main unit

and remove the protective sheet.

ACheck that the dome cover and lens are free

from dirt.

BTurn the dome cover in a clockwise direction to

mount.

CRemove the protective sheet.

Lens cap

Camera

Packing sheet

Dome cover

protective

sheet

Ta p e

Note :

0The dome cover is an optical part. Handle with

care.

0Prevent any dirt or foreign object from entering

when mounting the dome cover.

0Tighten the dome cover securely.

0Be sure to turn the dome cover until it stops and

tighten securely. Make sure that the dome cover

is not slanted.

0Do not over-rotate the dome cover. This may

damage the dome cover.

Memo :

0If it is difficult to screw on the dome cover, turn it

in an anticlockwise direction until you hear a

click sound, then turn it in a clockwise direction.

It will screw on smoothly.

Mounting the Camera (VN-H657U) 25

Mounting the Camera

4Mount the fall prevention wire to the

camera (for connecting the ceiling

mount section to the camera).

0Mount the fall prevention wire, which is

attached to the camera, to the fall prevention

wire fixing bracket of the ceiling mount

section.

Caution

0The camera may fall if the fall prevention

wire is not connected. Be sure to connect

the fall prevention wire.

0For safety purposes, do not leave the fall

prevention wire dangling by the camera.

5Mount the camera and check the

camera lock knob.

0Align the “ mark (blue)/(red)” inside theD

camera with the “ mark (blue)/(red)” on theD

ceiling mount section.

0Mount the camera securely by inserting it

into the ceiling mount section until you hear

a click sound.

0If the camera is mounted on securely, the

camera fixing lock knobs (x2) will stick out a

little.

5After

mounting

During

mounting

Check the knob.

Fall-prevention

Wire on Camera

D mark (red)

D mark

(blue)

Fall prevention wire

fixing bracket

Note :

0Before mounting the camera, check that the

camera fixing lock knobs are not locked (i.e.,

lock knobs are on top). The camera cannot be

mounted if the lock knobs are locked.

0When pulling out the cables from the side,

remove the cable cover of the camera.

( P24 [Pulling out the cables from the side] )A

6Lock the camera fixing lock knobs (x2)

0When the camera is mounted on the ceiling

mount section, lower the camera fixing lock

knobs (x2) in the direction of the arrow and

secure the camera such that it does not fall

off.

Camera fixing

lock knob (x2)

Caution

0The camera may fall if the camera fixing lock

knobs (x2) are not locked. Be sure to check

that the lock knobs are firmly locked.

0Improper mounting may cause the camera

to fall off. After mounting, check that the

camera is mounted securely.

Installation of the camera is complete. Next, set

the IP address of the camera.

( P32 [IP Address Setting Procedure] )A

Removing the Camera

1Release the lock by sliding the camera

fixing lock knobs toward the ceiling.

2Press the two camera fixing lock

knobs from both the left and right

sides to remove the camera unit.

3Remove the fall prevention wire by

performing the mounting procedures

in the reverse sequence.

26 Mounting the Camera (VN-H657U)

Mounting the Camera

Installation and Connection

Preparations (VN-H657WPU)

Be sure to put on protective glasses to protect your

eyes from falling objects when mounting the

camera.

Setting Up the Wall

1Make a hole in the wall.

0Make a hole (Φ45 mm) for the connecting

cables to pass through.

Note :

0Check the strength of the wall. A less firm wall

may cause the unit to fall.

2Install the anchor bolts for mounting

the camera.

0Install 4 anchor bolts (M8 35 mm and´

above) to mount the camera.

3Install the anchor bolt for mounting the

fall prevention wire.

0Install the anchor bolt to mount the fall

prevention wire 30 mm below the center of

the upper two anchor bolts that are used to

mount the camera.

213

176

152

126

Φ45

Anchor bolts to

mount the camera

Anchor bolt to

mount the fall

prevention wire

4Pull the cables from the hole in the

wall.

0Pull the power cable, LAN cable and alarm

signal cable from the wall.

Alarm signal

cable

Power cable

LAN cable

Setting Up the Camera

1Remove the dome cover.

0Loosen the screws (x4) and remove the

dome cover from the camera.

Dome cover

2Remove the lens cap and tape used

during transporting.

OFF

Heater ON/OFF

switch

Lens cap

Ta p e

Memo :

0When installing the heater at an unrequired

location, turn off the ON/OFF switch of the

heater.

Installation and Connection Preparations (VN-H657WPU) 27

Mounting the Camera

3Insert the silica gels.

0Be sure to insert the provided silica gels in

the position as shown in the diagram.

ALoosen the screw and lift up the clamp.

BTake out three silica gels from the aluminum

bag, and insert them into the back of the heater

(as shown in the diagram).

0After inserting the silica gels, check that they

are not touching the heater.

CFix the silica gels firmly with the clamp, and

fasten the screw.

0Turn the clamp until the silica gels are

secured, followed by tightening the screw.

Silica gel

Screw

Clamp

Heater Heater

Fasten the silica gels firmly

with the clamp

Memo :

0During reconnection or re-installation after

repair or maintenance, make sure to replace the

silica gels with new ones.

0Consult your dealer on the replacement

procedures. Use the silica gel with a service part

number of LW40500-001A for the part to be

replaced.

Note :

0If silica gel is not inserted, the camera lens and

dome cover may turn foggy, and the camera

image may not turn out clear.

0When installing on a rainy day, ensure that

raindrops do not enter the interior.

4Mount the dome cover to the camera.

0Use the screws (x4) to mount the dome cover

to the camera. When installing the dome

cover, make use of the three catches and the

center mark of the cover as a guide. Install

such that the central mark appears above the

JVC mark of the camera.

Center

mark

(facing the JVC mark)

Position alignment catches (x3)

Note :

0Check that there is no dirt or dust inside the

dome cover before mounting.

0When installing on a rainy day, ensure that

raindrops do not enter the interior.

0When mounting the dome cover, temporarily

secure the four screws and then tighten.

0As a guide, tighten the screws to 0.5 N·m to

1 N·m (5 kgf·cm to 10 kgf·cm). If the screws are

insufficiently tightened, the dome cover may fog

due to moisture penetration.

5Remove the cable connection cap.

0Remove the cap on the arm of the camera.

Cable

connection cap

6Pull out the cables from the cable

connection hole.

0Pull out the cables (except the fall prevention

wire) of the camera from the cable

connection hole.

28 Installation and Connection Preparations (VN-H657WPU)

Mounting the Camera

(VN-H657WPU)

1Mount the fall prevention wire.

0Mount the fall prevention wire of the camera

to the fall prevention wire anchor bolt that

was installed earlier.

0Secure the fall prevention wire tightly with a

nut and washer.

2Run the cables (from the wall) through

the cable connection hole.

3Mount the camera to the wall.

0Mount the camera to the camera anchor

bolts that were installed earlier.

0Secure the camera tightly with a nut and

washer.

Arm

Fall prevention

wire

Nut

Washer

Note :

0This product weighs approximately 5.6 k .g

Mount the camera while paying careful attention

to prevent it from falling.

0For your safety, hold the arm section during

installation.

0After installing, paint the nuts and washers to

prevent corrosion.

4Connect the power cable.

0To supply power from an AC 24 V power

supply, connect a power cable.

0To supply power via PoE plus, you do not

need to connect a power cable. Go to the

next step.

( P30 [Connect the LAN cable.] )A

0After connecting the power cable, wind the

waterproof tape (adhesive).

0After connecting, push the power cable into

the arm of the camera.

To Power Supply

Insulating tape

Solder welding or

crimping

Wind the waterproof tape (adhesive)

Power cord for connecting to AC 24 V

(Reference value)

Conductor Diameter

(mm)

Maximum connection

distance (m)

Φ1.0 and above 20

Φ1.6 and above 60

Φ2.0 and above 100

Φ2.6 and above 180

Memo :

0The default IP address setting is 192.168.0.2.

Note :

0For safety reasons, turn on the power only after

ensuring that all the connections are in place.

0If power is supplied from both power cable and

LAN cable, priority will be given to the power

supply from the power cable.

0If multiple cameras are turned on

simultaneously in the same LAN environment,

access attempts may fail due to IP address

duplication. Set up an IP address by either using

the JVC-VN-IP SettingTool (included on the

supplied CD-ROM) or turning the power supply

of each camera on separately to avoid

duplication.

Mounting the Camera (VN-H657WPU) 29

Mounting the Camera

Caution

To supply power to this product, make use of AC

24 V 50 Hz/60 Hz or PoE Plus (IEEE802.3at

Type2). Make use of the correct voltage.

Be sure to use an AC 24 V supply that is isolated

from the primary power supply circuit.

Supplying a power beyond the rated value may

result in failures, smoke or fire. If the camera

breaks down, turn off the power and contact your

dealer immediately.

When a power beyond the rated value is

supplied, the internal components may be

damaged even if no abnormality is found on the

appearance and operation of the camera.

Please contact your dealer immediately for

servicing (charged separately).

5Connect the LAN cable.

0Use the RJ-45 conversion connector

provided to connect the LAN cable to a hub

or PC.

0When connecting to a hub: Make use of a

straight cable.

0When connecting to a computer: Make use

of a cross cable.

0Wind the connector section with waterproof

tape (adhesive) and push the LAN cable into

the arm of the camera.

Arm

Wind the waterproof

tape (adhesive)

RJ-45 conversion

connector (provided)

LAN cable to use

0STP (Recommended shield cable)

0Length of 100 m or shorter

0Category 5e and above

Note :

0When power is supplied to VN-H657WPU using

PoE Plus, the heater will not work. Use an AC 24

V power supply when using the camera in an

environment under -10°C.

0Cross cables cannot be used with some

computers. When connecting the camera

directly to a computer, check the computer’s

LAN specifications in advance.

6Connect the alarm signal cable.

0Connect the alarm signal cable to external

devices, such as a sensor or buzzer.

0For information on the color and signal name

of the alarm signal cable, refer to the

following.

( P16 [List of Alarm Signal Cable Signals] )A

0Fore more details on alarm input/output,

refer to the following.

( P17 [Alarm Input/Output Signal] )A

0After connecting the alarm signal cable, wind

the waterproof tape (adhesive).

0After connecting, push the alarm signal

cable into the arm of the camera.

Wind the

waterproof tape

(adhesive)

Insulating tape

Solder welding or

crimping

Alarm signal cable to use

0Length of 50 m or shorter

0UL1007, UL1015 or equivalent products

0AWG#22 to AWG#18 or equivalent

products

Note :

0For cables that are not used, be sure to wrap the

ends individually with waterproof tape

(adhesive) to ensure that waterproof treatment

is performed.

0For safety reasons, turn on the power only after

ensuring that all the connections are in place.

0Noises from an external source may cause the

camera to malfunction even when the cable

used is within 50 m. In this case, move the cable

away from the noise source.

30 Mounting the Camera (VN-H657WPU)

Mounting the Camera

7Attach the cap, and seal the cable

connection hole and areas around the

camera’s mounting surface and the

four anchor bolt fasteners with a

waterproof sealant (GE silicon).

Waterproof

treatment

Waterproof

treatment

(x4)

Cap

Note :

0Ensure that waterproof treatment is performed.

Otherwise, the camera may malfunction due to

rain water seepage.

0Use GE silicon or other similar product for the

sealing material.

8Remove the dome cover protective

sheet.

Protective

sheet

Installation of the camera is complete. Next, set

the IP address of the camera.

( P32 [IP Address Setting Procedure] )A

Removing the Camera

1Dismantle following the steps for

mounting in the reverse order.

Mounting the Camera (VN-H657WPU) 31

Mounting the Camera

IP Address Setting

Procedure

* This item is described basically for Windows 7/

Internet Explorer 8.0.

Follow the procedure below to configure the IP

address of the camera.

[Step1 Set the IP Address of the Computer

for Configuring the Camera Settings] P 32

Set the IP address of the computer for

configuring the camera settings.

[Step2 Internet Explorer Setting] P 33

Configure the Internet Explorer settings in order

to establish connection between the computer

and the camera.

[Step3 Connecting the Camera to the

Computer] P 34

Connect the computer to the camera.

[Step4 IP Address Setting for the

Camera] P 35

Set the [IP Setting] item on the [Basic Setting1]

screen to “DHCP Disable” or “DHCP Enable”.

Note :

0Do not reset the camera and do not turn the

power supply off immediately after you have

changed the settings. Otherwise, your settings

will be lost and the camera may returned to the

factory defaults.

Step1 Set the IP Address

of the Computer for

Configuring the Camera

Settings

The camera is set to “DHCP Disable” (the DHCP

client function is Off) by default. The camera is first

started up using the following IP address. Set the

IP address of the PC correctly so that you can

communicate with the following.

(For example, set the IP address to 192.168.0.100

and the subnet mask to 255.255.255.0.)

Note :

0If multiple cameras are turned on

simultaneously in the same LAN environment,

access attempts may fail due to IP address

duplication. Set up an IP address by either using

the JVC-VN-IP SettingTool (included on the

supplied CD-ROM) or turning the power supply

of each camera on separately to avoid

duplication.

IP address of the camera (default)

IP address : 192.168.0.2

Subnet mask : 255.255.255.0

Default gateway : None

32 IP Address Setting Procedure

IP Address Settings

Step2 Internet Explorer

Setting

1Launch the Internet Explorer on the

computer.

2When proxy settings are enabled in

the Internet Explorer, follow the steps

below to disable the proxy of the

Internet Explorer.

ASelect in the sequence of [Tools]-[Internet

Options]-[Connections]-[LAN Settings].

BFrom the [Local Area Network (LAN) Settings]

window, select [Proxy server] and uncheck the

[Use a proxy server for your LAN] box.

Deselect the

check.

3If the active script of the Internet

Explorer is disabled, follow the steps

below to enable it.

ASelect [Trusted sites] under [Tools]-[Internet

Options]-[Security].

BClick the [Trusted sites] button, and uncheck the

[Require server verification (https:) for all sites

in this zone] box.

CAdd the URL of the camera to the zone. If you

use the camera with factory defaults, add the

following URL to the zone.

http://192.168.0.2

DSelect [Trusted sites] in [Tools]-[Internet

Options]-[Security], and click [Custom Level].

EFrom the [Security Settings] window, select

[Enable] in [Scripting]-[Active scripting].

Select [Enable].

4If ActiveX controls and plug-ins of

Internet Explorer are disabled, follow

the steps shown below to enable them.

AClick [Trusted sites] under [Tools]-[Internet

Options]-[Security].

BSelect the [Custom Level] button and open the

[Security Settings] window.

CSet all options of [ActiveX controls and

plug-ins] to [Enable].

Also, select [Miscellaneous] and set [Allow

Script-initiated windows without size or position

constraints] to [Enable].

Select [Enable].

Step2 Internet Explorer Setting 33

IP Address Settings

5Disable pop-up block.

Connection of the camera cannot be

established when pop-up block in the Internet

Explorer is set to “Enable”. Follow the steps

below to set the pop-up block to “Disable”.

ASelecting [Tools]-[Pop-up Blocker]-[Turn Off

Pop-up Blocker] permits all sites.

BTo permit only specific sites, such as that for this

product, select [Tools]-[Pop-up Blocker]-[Turn

on Pop-up Blocker].

CSelect [Tools]-[Pop-up Blocker]-[Pop-up

Blocker Settings] to open the [Pop-up Blocker

Settings] window. In the opened window, add

the address of the camera as a permitted web

site address.

6If plug-in tools are installed in the

Internet Explorer, disable the pop-up

block function of these plug-in tools as

well.

Step3 Connecting the

Camera to the Computer

1Launch the Internet Explorer.

AEnter the IP address of the camera (for example,

the factory default of [http://192.168.0.2]).

BClick [ ].N

Memo :

0If the proxy server settings for access to the

Internet via the Internet Explorer is enabled, you

may not be able to specify the IP address

directly. In this case, change the proxy settings

of the Internet Explorer.

0You can open the [Basic Setting1] page without

going through the Built-in Viewer by entering the

following URL address of the [Basic Setting1]

page in the address field of Internet Explorer.

http://192.168.0.2/cgi-bin/display.cgi?

basicmenu1.html

0After the [Security Settings] screen appears,

click the [YES] button to proceed.

2Enter the user name and password

(login as “admin”).

AEnter the user name. (default password is

“admin”)

BEnter a password. (default password is “jvc”)

CClick OK.

34 Step2 Internet Explorer Setting

IP Address Settings

Memo :

0After the [Security Information] screen appears,

click the [YES] button to proceed.

3Install the camera’s Built-in Viewer.

0When displaying the Built-in Viewer on the

Internet Explorer for the first time, the plug-in

software of the Built-in Viewer is downloaded

from the camera and installed on the PC.

When the installation screen of the Built-in

Viewer (IntegratedViewer.cab add-on)

appears, install it according to the

instructions displayed.

0After installation is complete, the Built-in

Viewer is displayed.

When the IP address of the camera is

unknown

IP address settings cannot be changed by

accessing via a computer when the IP address

of the camera is unknown. You can use the

following method to identify the IP address.

0Access the [TOOL_E] folder of the supplied

CD-ROM disk, and search for the camera in

the LAN using the “JVC-VN-SearchTool” of

this folder.

* For the [JVC-VN-SearchTool] details, please

open the “README” file in the [TOOL_E] folder.

Memo :

0This camera will perform the initial operation of

pan/tilt/zoom upon powering on. It takes about

90 seconds before the initial operation starts.

This is not a malfunction.

0The settings required for running the Built-in

Viewer on the PC are stored in cookies.

0Settings that are stored in cookies are

information related to the operation of the

Built-in Viewer, such as the number of the

encoder to be displayed and whether the display

size is set to a specified or variable size. Settings

related to camera operation are not stored in

cookies.

Step4 IP Address Setting

for the Camera

1Click [Details] of Built-in Viewer.

Click

2The [Basic Setting1] screen appears.

ASpecify the [Network].

0When selecting “DHCP Disable”:

Select “DHCP Disable” for the [Network] option.

Then, enter required values in [IP Address],

[Subnet Mask], and [Default Gateway].

0When selecting “DHCP Enable”:

The default setting is “DHCP Disable” (DHCP

client function is disabled). To assign an IP

address from the DHCP server, connect the

DHCP server to the LAN, set the [Network] of

the camera to “DHCP Enable”, and click the

[OK] button.

For details on IP addresses assigned to the

camera, consult your network administrator.

Note :

0Set the DHCP server such that the same IP

address is always assigned to the MAC address

of the camera by the DHCP server. Connection

may fail if the above setting is not performed.

Step3 Connecting the Camera to the Computer 35

IP Address Settings

BSelect [Time Zone].

CClick to confirm.

Memo :

0For information on the network settings, please

consult your network administrator.

0If you enter the following URL directly into the

address bar of Internet Explorer, you can open

the [Basic Setting1] page after logging in as

“admin” in 2 of Step 3 without going through the

Built-in Viewer.

Example: http://192.168.0.2/cgi-bin/

display.cgi?basicmenu1.html

0After the [Security Settings] screen appears,

click the [YES] button to proceed.

3When the confirmation window opens,

click [OK].

0The camera restarts using the new IP

address. The camera takes about 1 minute

to restart.

Memo :

0Access from this computer may fail when the IP

address of the camera is changed. If you access

the camera from the same PC, set the IP

address of the PC accordingly.

If the display or configuration of the open

window appears strange

Check the PC settings as follows:

ASelect [Start]-[Control Panel]-[Appearance

and Personalization].

BOpen [Adjust screen resolution] under

[Display].

CCheck that Resolution is set to Monitor size

(recommended) in use.

DOtherwise, change the [Monitor size

(recommended)] setting and press the [OK]

button.

EIn [Display Settings], press the [Keep

changes] button.

36 Step4 IP Address Setting for the Camera

IP Address Settings

How to Open the Settings

Page

1Enter the URL of camera in the address

bar of Internet Explorer

The factory default URL is

“http://192.168.0.2”.

Memo :

0For details on the IP address to specify for the

URL of the camera, refer to the following.

( P32 [IP Address Setting Procedure] )A

2Enter the user name and password.

0The factory default is “admin” and “jvc”.

0After entering a correct user name and

password, the Built-in Viewer of the camera

is displayed.

3Click [Details].

0[Basic Setting1] page will be opened if

accessed by user name “admin”.

( P38 [[Basic Setting1] Page] )A

0[Basic Setting2] page will be opened if

accessed by user name “operator”.

( P39 [[Basic Setting2] Page] )A

0[Miscellaneous] page will be opened if

accessed by user name “user”.

( P68 [[Miscellaneous] Page] )A

Built-in Viewer Menu List

The following items can be set. Depending on the

logged-in user name, some items may not be set

due to the access authorization. In such case,

items won’t be displayed.

[Basic Setting1] (*1) ..................................... P 38

[Basic Setting2] (*2) ..................................... P 39

[Advanced Settings] .................................... P 41

- [Camera] (*2) ........................................... P 41

- [Encoding] (*2) ........................................ P 45

- [Alarm] (*2) .............................................. P 48

- [Alarm Environment] (*2) ......................... P 50

- [Alarm Output] ..................................... P 51

- [FTP Recording] (*2) ............................... P 52

- [PTZ] (*2) ................................................. P 54

- [Limit] ................................................... P 54

- [Preset Position Speed] ....................... P 55

- [Auto Flip] ............................................ P 55

- [Auto Patrol] (*2) ...................................... P 56

- [Privacy Mask] (*2) .................................. P 57

- [Motion Detection] (*2) ............................ P 59

- [Tampering Detection] (*2) ...................... P 60

- [Network] (*1) .......................................... P 61

- [IP Setting] ........................................... P 61

- [Other] ................................................. P 61

- [Protocol] (*1) .......................................... P 62

- [Multicast] (*2) ......................................... P 64

- [Time] (*1) ............................................... P 65

- [Password] (*1) ........................................ P 66

- [Maintenance] (*1) ................................... P 67

- [Miscellaneous] ....................................... P 68

- [Operation] (*2) ........................................ P 68

- [Operation] .......................................... P 68

- [Log] .................................................... P 68

- [Settings] (*2) .......................................... P 69

- [Position List] (*2) .................................... P 69

- [Patrol Settings] (*2) ................................ P 70

*1 Displayed if logged in by user name “admin”.

*2 Displayed if logged in by user name “admin”

or “operator”.

How to Open the Settings Page 37

Setting Using Internet Explorer

[Basic Setting1] Page

This page is for performing basic setting related to

the network.

This page can be used during access using

“admin”.

0Click [Basic Setting1] in the side menu.

0Press the [OK] button to enable the new

settings.

0If the [OK] button is pressed upon entering an

invalid value, a warning message will appear

and the entry will be denied. Press the [Cancel]

button to restore the invalid entry to the value

before the change was made.

Memo :

0If you enter the following URL directly into the

address bar of Internet Explorer, you can open

the [Basic Setting1] page without going through

the Built-in Viewer.

http://192.168.0.2/cgi-bin/display.cgi?

basicmenu1.html

(When the IP address of the camera is

192.168.0.2)

Settings

* Setting values with are default values.R

Network

9IP Setting

Sets the DHCP client function.

To enable the DHCP, connect the camera to the

network environment where the DHCP server is

running.

If you have set the IP Setting to “DHCP Enable” but

the DHCP server does not exist, the camera will

start with the IP address “192.168.0.2” and subnet

mask “255.255.255.0” approximately 2 minutes

after startup.

[Set values: DHCP Disable, DHCP Enable]R

9IP Address

Sets the IP address of camera.

[Factory default: 192.168.0.2]R

9Subnet Mask

Sets the subnet mask of camera.

[Factory default: 255.255.255.0]R

Default Gateway

Sets the default gateway of camera.

Enter 0.0.0.0 if you do not want to set a default

gateway.

[Factory default: 0.0.0.0]R

Time

9Time (read only)

Displays the clock time of the camera. The time

transmitted by the camera is recorded in the JPEG

header.

Memo :

0This item does not allow you to alter the

camera’s clock time. For details about the Time

settings, refer to the [Time] page.

( P65 [[Time] Page] )A

9Time Zone

For setting the time zone.

[Set values: (GMT-12:00) to R(GMT) UTC to (GMT

+12:45)]

Note :

0When the [Time Zone] settings are changed to

a value different from the factory default, they

cannot be restored to the factory settings even

by initializing using [All Settings] on the

[Maintenance] page.

( P67 [[Maintenance] Page] )A

9PC Time to Camera

Click the [Set] button to set the time of the computer

on the camera.

Memo :

0The time zone of the computer cannot be

reflected. Only the time will be set.

38 [Basic Setting1] Page

Setting Using Internet Explorer

[Basic Setting2] Page

This page sets fundamental camera and encoding

parameters. This page can be used during access

using “admin” or “operator”.

0Click [Basic Setting2] in the side menu.

0Press the [OK] button to enable the new

settings.

0If the [OK] button is pressed upon entering an

invalid value, a warning message will appear

and the entry will be denied. Press the [Cancel]

button to restore the invalid entry to the value

before the change was made.

Memo :

0If you enter the following URL directly into the

address bar of Internet Explorer, you can open

the [Basic Setting2] page without going through

the Built-in Viewer.

http://192.168.0.2/cgi-bin/display.cgi?

basicmenu2.html

0H.264 High indicates the H.264 High Profile

standard.

Settings

* Setting values with are default values.R

Camera

9Camera ID

Text entered here will be written in the H.264

header and the JPEG comment segment (item

name: camera). It links to the [Camera ID] of the

[Camera].

For details, refer to the following.

( P41 [[Camera] Page] )A

Memo :

0For more details about the format of the JPEG

files, refer to the “API Guide” on the supplied

CD-ROM.

Scenefile

You can select the setting that is suitable for the

shooting scene. You can select the following eight

scenes. You can customize the camera page

settings (except Camera ID) stored in “Scenefile”.

For details, refer to the following.

( P41 [[Camera] Page] )A

0General:

General location

0Indoor:

Place with indoor lighting

0Outdoor:

For shooting the subject in sunlit conditions

0ActiveGamma:

The most appropriate gamma correction is

applied according to the brightness of the

image.

0Traffic:

For shooting a subject that moves at high

speeds, for example, during road surveillance.

0DataSaving:

Data can be saved for VBR or VFS coding using

noise suppression.

For details about the VBR or VFS settings, refer

to the “[[Encoding] Page] P 45” page.

0Day(Color):

Always shoots in color. This setting is used for

shooting in bright locations such as in sunlit

areas during the day.

0Night(B&W):

Always shoots in black and white. This setting is

used for shooting in dark locations such as at

night or when the object is illuminated by infrared

light.

[Set values: General, Indoor, Outdoor,R

ActiveGamma, Traffic, DataSaving, Day(Color),

Night(B&W)]

Memo :

0Select “Day(Color)” or “Night(B&W)” when you

switch the Color or B&W using an alarm trigger.

(Example: If you want to shoot in the Black &

White mode after reaching a certain time, set the

[Action] for [Switch Scene File] to “Night(B&W)”

, and specify the “Time” by making a selection in

[1st Trigger]. Doing so switches the scene file to

B&W at the specified time, allowing you to

perform shooting with the mode fixed at Black &

White.)

For details on alarm trigger, refer to the

following.

( P48 [[Alarm] Page] )A

[Basic Setting2] Page 39

Setting Using Internet Explorer

Encode

Select the frame size for each screen of JPEG and

H.264 from the following six patterns.

o Selectable distribution size

0H.264 High 1920 1080 30 fps´

(Frame size: 1920 1080, frame rate: 30 fps,´

communication speed: 8 Mbps, bit rate: CBR,

I Frame Interval: 30 frames)

0H.264 High 1920 1080 5 fps´

(Frame size: 1920 1080, frame rate: 5 fps,´

communication speed: 2 Mbps, bit rate: CBR,

I Frame Interval: 5 frames)

0JPEG 1920 1080´

(Frame size: 1920 1080, frame rate: 5 fps, file´

size per frame: 200 KB, bit rate: AFS)

0JPEG 1280 960´

(Frame size: 1280 960, frame rate: 5 fps, file´

size per frame: 120 KB, bit rate: AFS)

0JPEG 640 480´

(Frame size: 640 480, frame rate: 5 fps, file size´

per frame: 30 KB, bit rate: AFS)

0Set in "Encoding" Page

(Multi-encoding and details can be set on the

[Encoding] page.)

Memo :

0If “Set in "Encoding" Page” is selected, the

details can be set in the [Encoding] page.

( P45 [[Encoding] Page] )A

0For more details about the format of the JPEG

files, refer to the “API Guide” on the supplied

CD-ROM.

40 [Basic Setting2] Page

Setting Using Internet Explorer

[Advanced Settings] Page

[Camera] Page

This page sets the camera’s parameters. Settings

here are linked to the Camera items in the [Basic

Setting2] page.

( P39 [[Basic Setting2] Page] )A

This page can be used during access using

“admin” or “operator”.

0Click [Advanced Settings] in the side menu, and

click [Camera].

0Press the [OK] button to enable the new

settings.

0If the [OK] button is pressed upon entering an

invalid value, a warning message will appear

and the entry will be denied. Press the [Cancel]

button to restore the invalid entry to the value

before the change was made. If you press the

[Cancel] button, other changed items will also be

restored to the values before the change was

made.

Settings

* Setting values with are default values.R

Camera ID

Enter characters to be written to the JPEG

comment segment (item name: camera).

Memo :

0You can enter up to 40 characters consisting of

alphabets (both upper case and lower case),

numerals, parentheses, commas, periods,

spaces and hyphens.

0All characters entered in the JPEG comment

segment will be saved, but some characters

may not be displayed when Camera ID is viewed

with the Built-in Viewer.

0For more details about the format of the JPEG

files, refer to the “API Guide” on the supplied

CD-ROM.

Scenefile

You can select the setting that is suitable for the

shooting scene. You can select the following eight

scenes.

You can customize the [Camera] page settings

(except Camera ID) stored in [Scenefile].

0General:

General location

0Indoor:

Place with indoor lighting

0Outdoor:

For shooting the subject in sunlit conditions

0ActiveGamma:

The most appropriate gamma correction is

applied according to the brightness of the

image.

0Traffic:

For shooting a subject that moves at high

speeds, for example, during road surveillance.

0DataSaving:

Data can be saved for VBR or VFS coding using

noise suppression.

For details about the VBR or VFS settings, refer

to the “[[Encoding] Page] P 45” page.

0Day(Color):

Always shoots in color. This setting is used for

shooting in bright locations such as in sunlit

areas during the day.

0Night(B&W):

Always shoots in black and white. This setting is

used for shooting in dark locations such as at

night or when the object is illuminated by infrared

light.

[Set values: General, Indoor, Outdoor,R

ActiveGamma, Traffic, DataSaving, Day(Color),

Night(B&W)]

Memo :

0If you press the [OK] button, the settings (except

Camera ID) of the [Camera] page will be stored

in the selected scene file.

0Press the [Initialize] button to restore the

selected Scenefile to the factory defaults.

[Advanced Settings] Page -[Camera] Page 41

Setting Using Internet Explorer

Iris

You can set the convergence level for auto iris.

0Auto +1:

Converges to a level brighter than “Auto”.

0Auto:

This setting is used under general

circumstances.

0Auto -1:

Converges to a level darker than “Auto”.

[Set values: Auto +1 to Auto to Auto -1]R

Color Level

Adjusts the color density. A larger value darkens

the color and a smaller value lightens the color.

[Set values: -5 to Normal to 5]R

Black Level

Adjusts the black level. Setting the value to “Low”

darkens the video image.

[Set values: Low, Normal]R

Memo :

0If the black level is set to “Low”, this may be too

low depending on the monitoring device, or dark

area will become complete black.

Gamma

To alter the appearance of dark areas in a video

image, adjust the gamma curve.

[Set values: 1.0, 0.55, 0.45, Active]R

9Active Gamma Level

When [Gamma] is set to “Active”, you can set the

[Active Gamma Level].

0Low:

Suitable for objects with little luminance

difference.

0Mid:

Intermediate effect between Low and High.

0High:

Suitable for objects with large luminance

difference.

[Set values: Low, Mid, High]R

Enhance Level

Sets the intensity of edge enhancement. A larger

value increases the intensity of edge enhancement

and a smaller value decreases the intensity of edge

enhancement.

[Set values: -5 to Normal to 5]R

Memo :

0Edge enhancement is applied to both the

horizontal and vertical directions.

3D DNR

The noise on the screen will be reduced. The level

of noise reduction effect increases in the order of

Low Mid HighN N

[Set values: OFF, Low, Mid, High]R

Memo :

0With a moving object, the higher the noise

reduction (as you select Low Mid High), theN N

more likely there will be an afterimage.

White Balance

For selecting the white balance control feature.

0ATW-Wide:

Switches to the Auto-Tracking White Balance

(automatic color temperature tracking) Wide

mode. Adjusts the white balance automatically

according to the color temperature of the light.

(Color temperature: 2500 K to 8500 K)

0ATW-Narrow:

Switches to the Auto-Tracking White Balance

(automatic color temperature tracking) Narrow

mode. Adjusts the white balance automatically

according to the color temperature of the light.

(Color temperature: 3200 K to 8000 K)

0ATW-Full:

The Auto-Tracking White Balance (automatic

color temperature tracking) adjusts the white

balance automatically in a wide color

temperature range according to the color

temperature of the lighting.

0AWC:

Selects the Auto-White Balance Control (AWC)

mode. In the AWC mode, values entered for the

[AWC R-Gain] and [AWC B-Gain] items are

applied to white balance.

By pressing the [OnePushAWC] button, this unit

saves all the changes on the [Camera] page.

Next, the white balance setting is switched to the

AWC mode, and the white balance is

automatically adjusted to the optimal setting for

the current image. The results are reflected in

the [AWC R-Gain] and [AWC B-Gain] fields.

[Set values: RATW-Wide, ATW-Narrow,

ATW-Full, AWC]

Memo :

0To execute [OnePushAWC], fill the screen

completely with a white object in a location with

lighting conditions similar to those of the subject

you are going to shoot.

0Depending on the subject and lighting condition,

you may not achieve the desired white balance

even if you have performed [OnePushAWC]

once. In this case, perform [OnePushAWC]

again.

42 [Advanced Settings] Page - [Camera] Page

Setting Using Internet Explorer

AWC R-Gain

Sets the gain of R (red) when in the AWC mode. A

larger value increases the redness and a smaller

value decreases the redness.

[Set values: 0 to 107 to 255]R

9AWC B-Gain

Sets the gain of B (blue) when in the AWC mode.

A larger value increases the blueness and a smaller

value decreases the blueness.

[Set values: 0 to 168 to 255]R

ALC

Maintains the video level according to the object

brightness. The priority of motion (by [AGC]) or the

priority of picture quality (by [Sense Up]) can be

selected. If both are set simultaneously, you can

set their priority using the [Priority] option.

9AGC

Sets the AGC (automatic gain control) level. You

can adjust the brightness of image according to the

object brightness.

0OFF:

When the AGC function is not in use.

0Mid:

When the amount of light is insufficient.

0High:

When the amount of light is particularly

insufficient.

[Set values: OFF, Mid, High]R

Memo :

0If [Day/Night] is set to “Auto Low”, “Auto Mid” or

“Auto High”, you cannot set this item to “OFF”.

0The screen appears grainy at dark locations

when the AGC feature is in use.

9Sense Up

This function is used to raise the sensitivity level by

lengthening the exposure time.

You can specify the number of times by which the

sensitivity level is to be increased automatically

when the object becomes dark.

When “x16” is selected, the sensitivity level will

automatically increases continuously until it is 16

times the level when “OFF” is selected.

[Set values: OFF, x2, x4, x8, x16, x32]R

Memo :

0When the sensitivity is increased, the shutter

speed drops and a moving object appears

unnatural.

0Upon raising the sensitivity level, the screen

may appear white, or white dots may occur, or

noise may become more visible. However, this

is not a malfunction.

0If Shutter Speed is set to 1/50 to 1/10000, Sense

Up can only be set to “OFF”.

Note :

0When Sense Up is set to a value other than

“OFF”, flickers occur under the light of

fluorescent or mercury lamps. This is not a

malfunction of the camera, but is due to

principles related to Sense Up.

9Priority

Sets the priority of ALC (function for maintaining the

video level according to the object brightness).

0Combo:

Selects the best combination automatically.

0Motion:

Assigns priority to AGC (automatic gain control).

This is suitable for shooting fast-moving objects.

0Quality:

Assigns priority to the Sense Up function. This

is suitable for shooting objects requiring a high

picture quality.

[Set values: Combo, Motion, Quality]R

Shutter Speed

Sets the shutter speed.

01/30 to 1/10000:

Fixes the shutter speed.

0Auto(1/30-1/100):

Varies the shutter speed automatically between

1/30 and 1/100 seconds according to the

brightness.

0Auto(1/30-1/1000):

Varies the shutter speed automatically between

1/30 and 1/1000 seconds according to the

brightness.

0Auto(1/30-1/8000):

Varies the shutter speed automatically between

1/30 and 1/8000 seconds according to the

brightness.

0Flickerless:

Sets a shutter speed to prevent flickering in the

50 Hz power frequency.

[Set values: R1/30, 1/50, 1/60, 1/100, 1/250, 1/500,

1/1000, 1/2000, 1/4000, 1/10000,

Auto(1/30-1/100), Auto(1/30-1/1000),

Auto(1/30-1/8000), Flickerless]

Memo :

0Flickers may occur when this is set to a value

other than “Flickerless”.

0If [Sense Up] is set to a value other than “OFF”,

Shutter Speed cannot be set to a value between

1/50 and 1/10000.

[Advanced Settings] Page -[Camera] Page 43

Setting Using Internet Explorer

Day/Night

Sets video to Black & White mode. Also allows you

to select from among 3 levels for automatically

activating Black & White mode in low-light

conditions.

0Color:

Keeps color mode activated at all times.

0Black & White:

Keeps Black & White mode activated at all

times.

0Auto Low:

Switches to Black & White mode when the

subject’s signal level has a low level of

brightness.

0Auto Mid:

Switches to Black & White mode when the

subject’s signal level has a medium level

brightness.

0Auto High:

Switches to Black & White mode when the

subject’s signal level has a high level of

brightness.

[Set values: RColor, Black & White, Auto Low, Auto

Mid, Auto High]

9IR Preset AF

The B&W mode is sensitive to both visible lights

and near-infrared lights, depending on the type of

light source, defocus may occur when switching

from the Color mode to B&W mode. When this

happens, set this item to “ON” to focus

automatically.

[Set values: ON, OFF]R

Memo :

0Auto focus may not be able to achieve focus

depending on the camera setting, subject, and

light condition. In this case, please adjust the

focus manually.

9Light

This item sets the illumination of the object during

B&W mode.

0Normal:

Select this for normal illumination.

0IR:

Select this when using infrared illumination.

[Set values: Normal, IR]R

Back Light Compensation

Set this feature when there is a bright light source

in the same direction as the object. Enables

unwanted light sources to be excluded from the

photometry area.

0OFF:

Disables backlight compensation.

0Area 1 to 4:

Select a photometry area from the four areas.

[Set values: OFF, Area 1, Area 2, Area 3, Area 4]R

Area 4Area 3Area 2Area 1OFF

Photometry area

Memo :

0The backlight compensation area is not linked

to the electronic zoom.

44 [Advanced Settings] Page - [Camera] Page

Setting Using Internet Explorer

[Encoding] Page

This page sets the JPEG/H.264 encoding

parameters.

Settings here are linked to the [Encode] item of

[Basic Setting2] page.

( P39 [[Basic Setting2] Page] )A

This page can be used during access using

“admin” or “operator”.

0Click [Advanced Settings] in the side menu, and

click [Encoding].

0Press the [OK] button to enable the new

settings.

0If the [OK] button is pressed upon entering an

invalid value, a warning message will appear

and the entry will be denied. Press the [Cancel]

button to restore the invalid entry to the value

before the change was made. If you press the

[Cancel] button, other changed items will also be

restored to the values before the change was

made.

0There is upper limit to transmission bit rate from

the camera. If a bit rate that exceeds upper limit

is specified, this new setting will not be applied.

For details on the maximum transmission limit,

refer to the following.

( P18 [Network] )A

0The contents displayed in “Encoder No.1”,

“Encoder No.2” and “Encoder No.3“ change

depending on the type of encoding and the item

selected.

0If the distribution bit rate exceeds 40 Mbps, the

specified frame rate distribution fails.

0In cases such as high-bitrate distribution at a

frame size of 1920 1080 and frame rate of 30´

fps (particularly slow pan operations), the

camera image may not appear smooth even on

a high-performance computer. In this case,

lower the [Framesize], [Framerate], and

[Bitrate], and check the image again.

Memo :

0H.264 High indicates H.264 High Profile, and H.

264 Baseline indicates H.264 Baseline Profile.

Settings

* Setting values with are default values.R

Encode

Select the encoding from “Single-Encode” or

“Multi-Encode”.

0Single-Encode

( P45 [When “Single-Encode” is selected inA

[Encode]] )

0Multi-Encode

( P46 [When “Multi-Encode” is selected inA

[Encode]] )

[Set values: Single-Encode, Multi-Encode]R

When “Single-Encode” is selected in [Encode]

Enables only Encoder No.1 out of the three

channels of encoders.

Encoder No.1

Select either JPEG, H.264 Baseline, or H.264

High.

[Set values: JPEG, H.264 Baseline, H.264 High]R

9Framesize

Select the frame size of each JPEG or H.264

screen.

[Set values: 1920 1080, 1280 960, 1280 720,R ´ ´ ´

720 480, 640 480, 640 360, 352 240, 320 240]´ ´ ´ ´ ´

Memo :

0When [Framesize] is set to “1920 1080”, the´

video image displayed may be slightly disrupted

at the top edge.

9Framerate

Select a frame rate.

[Set values: 30 fps, 25 fps (JPEG is notR

supported), 15 fps, 10 fps, 7.5 fps, 5 fps, 3 fps, 2

fps, 1 fps]

9Bitrate (when “H.264 Baseline” or “H.264

High” is selected)

Select whether to set the scalable rate control

method for single encoding to CBR (Constant Bit

Rate) or VBR (Variable Bit Rate).

0CBR:

Data is encoded at a fixed bit rate regardless of

the condition of input video signals. It is easy to

estimate the bit rate. Select from the list of bit

rate ranges.

[Advanced Settings] Page -[Encoding] Page 45

Setting Using Internet Explorer

0VBR:

The bit rate varies according to the condition of

input video signals. The picture quality is stable

but it is difficult to estimate the bit rate. Select

from the list of bit rate ranges.

[Set values: CBR, VBR]R

[Bitrate range: 64, 128, 256, 384, 512, 768, 1024,

1536, 2048, 3072, 3584, 4096, 8192] kbpsR

Memo :

0When “VBR” is set, the [Bitrate] setting uses

30 fps as a reference value.

When the frame rate is low, the actual bitrate

distributed may drop.

Example: When the frame rate is 15 fps and the

I-frame interval is 15 frames, specifying the

bitrate as 8192 kbps gives a maximum bitrate of

about 4000 kbps. (When the frame rate is below

30 fps, the extent to which the maximum bitrate

drops is dependent on the frame rate and the

I-frame interval.)

9I Frame Interval (when “H.264 Baseline” or

“H.264 High” is selected)

Encoding starts from the I-frame. Shortening the

interval stabilizes the picture quality even when

there are rapid changes in the video image.

However, the picture quality for images with little

change will deteriorate.

[Set values: 5, 10, 15, 30, 60, 90, 120] FrameR

9Quality (when “JPEG” is selected)

Selects the JPEG picture quality (scalable rate

control method) and picture quality level.

0AFS:

Encoding is performed such that the target file

size is the average size of multiple JPEG

images.

0VFS:

The quantization table during JPEG encoding

will be maintained and the file size will increase

or decrease according to the input signals.

When recording JPEG data to a recorder with a

limited storage capacity, the maximum

recording time may vary as the file size

fluctuates under this setting.

[Set values: AFS, VFS]R

[Picture quality level: Level 1 to Level 7] R

Memo :

0The target file size varies with the frame size and

picture quality level settings. The reference

value per frame is displayed to the right of the

picture quality setting pull-down menu.

When “Multi-Encode” is selected in [Encode]

Each of the three channels of the encoder can be

set to H.264 High, H.264 Baseline or JPEG, and a

different frame size can also be specified.

However, only one channel is available for H.264

Baseline, and therefore it cannot be set for multiple

encoders at the same time.

Encoder No.1, Encoder No.2 and

Encoder No.3

Select either JPEG, H.264 Baseline, or H.264

High.

When Encoder No.3 is set to “OFF”, the

Encoder No.3 item will be disabled.

[Encoder No.1 settings: JPEG, H.264 Baseline,

RH.264 High]

[Encoder No.2 settings: JPEG, H.264 Baseline, R

H.264 High]

[Encoder No.3 settings: JPEG, H.264 Baseline,

H.264 High, OFF]R

46 [Advanced Settings] Page - [Encoding] Page

Setting Using Internet Explorer

Framesize

Select the frame size of each JPEG or H.264

screen.

[Encoder No.1 settings: 1920 1080, 1280 960, R ´ ´

1280 720, 720 480, 640 480, 640 360,´ ´ ´ ´

352 240, 320 240]´ ´

[Encoder No.2 settings: 1920 1080, 1280 960, ´ ´

1280 720, 720 480, 640 480, 640 360,´ ´ R ´ ´

352 240, 320 240]´ ´

[Encoder No.3 settings: 720 480, 640 480, ´ R ´

640 360, 352 240, 320 240]´ ´ ´

Memo :

0When [Framesize] is set to “1920 1080”, the´

video image displayed may be slightly disrupted

at the top edge.

9Framerate

Select a frame rate.

[Encoder No.1, Encoder No.2 and Encoder No.3

settings: R30 fps, 25 fps (not selectable for JPEG),

15 fps, 10 fps, 7.5 fps, 5 fps, 3 fps, 2 fps, 1 fps]

9Bitrate (when “H.264 Baseline” or “H.264

High” is selected)

Select whether to set the scalable rate control

method for each encoder to CBR (Constant Bit

Rate) or VBR (Variable Bit Rate).

0CBR:

Data is encoded at a fixed bit rate regardless of

the condition of input video signals. It is easy to

estimate the bit rate. Select from the list of bit

rate ranges.

0VBR:

The bit rate varies according to the condition of

input video signals. The picture quality is stable

but it is difficult to estimate the bit rate. Select

from the list of bit rate ranges.

[Encoder No.1, Encoder No.2 and Encoder No.3

settings: CBR, VBR]R

[Bitrate range: 64, 128, 256, 384, 512, 768, 1024,

1536, 2048, 3072, 3584, 4096, 8192] kbpsR

Memo :

0When “VBR” is set, the [Bitrate] setting uses

30 fps as a reference value.

When the frame rate is low, the actual bitrate

distributed may drop.

Example: When the frame rate is 15 fps and the

I-frame interval is 15 frames, specifying the

bitrate as 8192 kbps gives a maximum bitrate of

about 4000 kbps. (When the frame rate is below

30 fps, the extent to which the maximum bitrate

drops is dependent on the frame rate and the

I-frame interval.)

I Frame Interval (when “H.264 Baseline” or

“H.264 High” is selected)

Encoding starts from the I-frame. Shortening the

interval stabilizes the picture quality even when

there are rapid changes in the video image.

However, the picture quality for images with little

change will deteriorate.

[Encoder No.1, Encoder No.2 and Encoder No.3

settings: 5, 10, 15, 30, 60, 90, 120] framesR

9Quality (when “JPEG” is selected)

Selects the JPEG picture quality (scalable rate

control method) and picture quality level.

0AFS:

Encoding is performed such that the target file

size is the average size of multiple JPEG

images.

0VFS:

The quantization table during JPEG encoding

will be maintained and the file size will increase

or decrease according to the input signals.

When recording JPEG data to a recorder with a

limited storage capacity, the maximum

recording time may vary as the file size

fluctuates under this setting.

[Encoder No.1, Encoder No.2 and Encoder No.3

settings: AFS, VFS]R

[Encoder No.1 picture quality level: Level 1 to

RLevel 7]

[Encoder No.2 and Encoder No.3 picture quality

level: Level 1 to Level 4 to Level 7] R

Note :

0H.264 Baseline cannot be set for multiple

encoders at the same time. Only one channel

can be set with a frame size of 1280 720 or´

lower and a bit rate of 1.5 Mbps or lower. If the

setting you have selected exceeds these limits,

a message will appear when you press the [OK]

button.

Memo :

0You can specify the file size by combining the

frame size and the picture quality level.

0Select between Level 1 and 7. The picture

quality increases when the level value is small.

However, the file size increases.

0The reference value per frame is displayed to

the right of the picture quality setting pull-down

menu.

0During multi-encoding, there is a limit to the total

number of pixels per unit time that can be

encoded simultaneously by three encoders

(total frame size and frame rate processed by

each encoder).

(A P92 [Appendix (Restrictions during

Multi-encoding)] )

[Advanced Settings] Page -[Encoding] Page 47

Setting Using Internet Explorer

[Alarm] Page

This page sets actions to be taken if an alarm

occurs. You can set up to five actions (No. 1 to No.

5).

This page can be used during access using

“admin” or “operator”.

0Click [Advanced Settings] in the side menu, and

click [Alarm].

0Press the [OK] button to enable the new

settings. Only items that are valid under the

selected [Action] will be saved. If you set an

[Action] to “Disable”, its settings are initialized.

0If the [OK] button is pressed upon entering an

invalid value, a warning message will appear

and the entry will be denied. Press the [Cancel]

button to restore the invalid entry to the value

before the change was made. If you press the

[Cancel] button, other changed items will also be

restored to the values before the change was

made.

0The contents displayed changes depending on

the selected action and the item of [1st Trigger].

Settings

* Setting values with are default values.R

Action

Selects the action to perform when the alarm is

activated.

0Disable:

Performs no action.

0Mail:

Sends out e-mail. Specify the recipient’s mail

address. The subject of the mail is “Alarm from

{model name}”.

(For example, the subject is “Alarm from

VN-H657WP” in the case of VN-H657WPU.)

Enter the message to send in [Mail Text]. Enter

a message not longer than 127 characters.

To attach the latest image to the mail, set [JPEG

Attachment] to “ON”.

0TCP:

Sends the text string input in the [TCP Data] field

via TCP to the recipients specified in [TCP IP

Address] and [TCP Port Number].

0UDP:

Sends the text string input in the [UDP Data] field

via UDP to the recipients specified in [UDP IP

Address] and [UDP Port Number].

0Switch Scene File:

Specifies the filming scene.

0Position:

Moves to the position set at [Action Position

Number].

( P50 [ Action Position Number ] )A

0Pin Output1 Make:

Changes Pin Output1 to Make.

0Pin Output1 Break:

Changes Pin Output1 to Break.

0Pin Output2 Make:

Changes Pin Output2 to Make.

0Pin Output2 Break:

Changes Pin Output2 to Break.

[Set values: Disable, Mail, TCP, UDP, SwitchR

Scene File, Position, Pin Output1 Make, Pin

Output1 Break, Pin Output2 Make, Pin Output2

Break]

48 [Advanced Settings] Page - [Alarm] Page

Setting Using Internet Explorer

1st Trigger

Select the 1st trigger to perform an action.

[Set values: Pin Input1 Make, Pin Input1 Break,R

Pin Input2 Make, Pin Input2 Break, Position,

Motion Detection, Tampering Detection, Time,

FAN Stop]

Memo :

0If you set the [2nd Trigger] to “Disable”, an action

will be performed when only [1st Trigger] is

triggered.

0[Max. Interval] and [2nd Trigger] can be selected

only when input terminal (“Pin Input1 Make”, “Pin

Input1 Break”, “Pin Input2 Make”, or “Pin Input2

Break”) is selected for the [1st Trigger] trigger.

Max. Interval

This is available when both [1st Trigger] and [2nd

Trigger] are set.

Specify the maximum interval between each

trigger for [1st Trigger] and [2nd Trigger].

An action will be performed if [2nd Trigger] occurs

within the maximum time interval after [1st

Trigger] occurs.

[Set values: 1 sec to 3600 sec]

2nd Trigger

Select the 2nd trigger to perform an action.

[Set values: RDisable, Pin Input1 Make, Pin Input1

Break, Pin Input2 Make, Pin Input2 Break]

Mail

0Mail Settings:

If you have set the [SMTP Server], [Port

Number], and [Send Mail Address] on the [Alarm

Environment] page, the “Preset” message is

shown. If not set, the “Unset” message is shown.

( P50 [[Alarm Environment] Page] )A

0Mail Address:

Enter the recipient’s mail address.

0Mail Text:

Enter the mail text. Input not more than 127

characters.

0JPEG Attachment:

Specify whether or not to attach an image file to

the mail. To attach JPEG images, check the

Attach box and select the transmission channel.

0Encoder:

Specifies an Encoder No. for encoding of

attached JPEG files.

Memo :

0You cannot select [JPEG Attachment] if there is

no channel with Encode set to JPEG.

TCP

0TCP IP Address:

Enter the IP address or FQDN of the destination

of TCP notification.

0TCP Port Number:

Enter the port number of the destination of TCP

notification. (1 to 65535)

0TCP Data:

Enter a character string to be sent for TCP

notification. Input not more than 127 characters.

0JPEG Attachment:

Specify whether or not to attach an image file to

the mail. To attach JPEG images, check the

Attach box and select the transmission channel.

0Encoder:

Specifies an Encoder No. for encoding of

attached JPEG files.

Memo :

0You cannot select [JPEG Attachment] if there is

no channel with Encode set to JPEG.

UDP

0UDP IP Address:

Enter the IP address or FQDN of the destination

of UDP notification.

0UDP Port Number:

Enter the port number of the destination of UDP

notification. (1 to 65535)

0UDP Data:

Enter a character string to be sent for UDP

notification. Input not more than 127 characters.

Switch Scene File

0Scene File:

Select the scene file to change. For details of the

scene file, see the [Camera] page.

( P41 [[Camera] Page] )A

[Set values: General, Indoor, Outdoor,R

ActiveGamma, Traffic, DataSaving, Day(Color),

Night(B&W)]

[Advanced Settings] Page -[Alarm] Page 49

Setting Using Internet Explorer

Action Position Number

Set the position number to move to when [Action]

item is set to “Position”.

[Set values: 0 to 99]

Memo :

0Specify the setting for Preset Position in [PTZ

Settings] of Built-in Viewer.

( P78 [ [PTZ Settings] ] )A

Pin Output1 Make, Pin Output1 Break, Pin

Output2 Make, Pin Output2 Break

Alarm Output Duration:

Specify the output time when the [Action] item is

set to “Pin Output1 Make”, “Pin Output1 Break”,

“Pin Output2 Make”, or “Pin Output2 Break”.

[Set values: 0, 100 to 5000] msec

Trigger Position Number

Set the preset position number to be used as the

trigger when [1st Trigger] is set to “Position”.

[Set values: 0 to 99]

Memo :

0Specify the setting for Preset Position in [PTZ

Settings] of Built-in Viewer.

( P78 [ [PTZ Settings] ] )A

Time

Executes an action at the time you have entered.

[Set values: 00 H 00 M to 23 H 59 M]

Time Filter

For specifying the alarm action with respect to each

day of the week and setting the corresponding time

of the day.

0Applicable day of week:

Sunday, Monday, Tuesday, Wednesday,

Thursday, Friday, Saturday

0Alarm action:

Unmask All, Mask All, Unmask Span, Mask

Span

0Applicable time period:

Specify the starting and ending time of the alarm

in hours and minutes.

[Alarm Environment] Page

This page sets up the alarm environment.

This page can be used during access using

“admin” or “operator”.

0Click [Advanced Settings] in the side menu, and

click [Alarm Environment].

0Press the [OK] button to enable the new

settings.

0If the [OK] button is pressed upon entering an

invalid value, a warning message will appear

and the entry will be denied. Press the [Cancel]

button to restore the invalid entry to the value

before the change was made. If you press the

[Cancel] button, other changed items will also be

restored to the values before the change was

made.

Settings

* Setting values with are default values.R

50 [Advanced Settings] Page - [Alarm] Page

Setting Using Internet Explorer

Mail Settings

For setting the mail environment when [Mail] is

specified as an action on the Alarm page. If [SMTP

Server], [Port Number], and [Send Mail Address]

are set, the alarm action is displayed as “Preset”.

9SMTP Server

For setting the IP address or FQDN of the SMTP

server.

What is FQDN (Fully Qualified Domain Name)?：

This is a fully qualified domain name that indicates

a notation method of describing the entire host or

domain name on the TCP/IP network without

abbreviating.

For example, if the host name is www and the

domain name is jvckenwood.co.jp, this will be

denoted as “www.jvckenwood.co.jp” in FQDN.

Japanese cannot be used in FQDN. If FQDN is

specified, set also the DNS server on the Network

page.

( P61 [ DNS Server ] )A

9Port Number

Input the port number.

[Set values: 0 to 25 to 65535]R

9Send Mail Address

Specify the sender’s mail address.

9POP before SMTP

To enable [POP before SMTP], select “Enable” and

set the POP server.

[Set values: Disable, Enable]R

9POP Server

For setting the IP address or FQDN of the POP

server.

9Port Number

Input the port number.

[Set values: 0 to 110 to 65535]R

9User Name

Enter the user name.

9Password

Enter a password.

Alarm Output

Configure settings related to alarm output from an

alarm output cable or connector.

9Duration

Set the output duration for [Manual Output].

[Set values: 0, 100 to 5000] msecR

9Manual Output

Manually operate alarm output.

The current output status is displayed on the right

side. When [Duration] is set to “0”, pressing the

[Make] button sets the alarm to make output, and

pressing the [Break] button sets the alarm to break

output.

When [Duration] is set to other than “0”, pressing

the [Make] button sets the alarm to make output

only for the output duration time, and then changes

it to break output.

When [Duration] is set to other than “0”, pressing

the [Break] button sets the alarm to break output

only for the output duration time, and then changes

it to make output.

[Set values: Make, Break]R

[Advanced Settings] Page -[Alarm Environment] Page 51

Setting Using Internet Explorer

[FTP Recording] Page

This page describes setting procedures related to

recording.

This page can be used during access using

“admin” or “operator”.

0Click [Advanced Settings] in the side menu, and

click [Record Status].

0Press the [OK] button to enable the new

settings.

0If the [OK] button is pressed upon entering an

invalid value, a warning message will appear

and the entry will be denied. Press the [Cancel]

button to restore the invalid entry to the value

before the change was made. If you press the

[Cancel] button, other changed items will also be

restored to the values before the change was

made.

0Options displayed vary according to the

recording mode selected.

Settings

* Setting values with are default values.R

Record Status

For selecting a recording mode. Selecting “ON”

displays options after [Record Status].

[Set values: ON, OFF]R

FTP Server

For setting the IP address or FQDN of the FTP

server.

Path

For setting the path name. When [Path] is left blank,

FTP transfer will be performed to the home

directory of the FTP server.

Memo :

0To enable FTP transfer to a directory below the

home directory, set the corresponding directory

name in [Path]. Delimit the directory using “/”.

Example: subdir1/subdir2

0Destination directory of FTP transfer will be

dependent on the FTP server if “/” is added at

the beginning.

User Name

Enter the user name.

Password

Enter a password. When a user name is specified,

“******” is displayed.

Recording Mode

For setting the FTP recording mode. Options for

[Constant] vary according to the selected

[Recording Mode].

0Constant:

Transfers JPEG images to the FTP server

constantly at the preset time.

0Alarm:

Transfers JPEG images before and after the

occurrence of an alarm that matches the preset

conditions to the FTP server.

0Constant+Alarm:

Enables both Constant and Alarm recording.

[Set values: Constant, Alarm, Constant + Alarm]R

52 [Advanced Settings] Page - [FTP Recording] Page

Setting Using Internet Explorer

Constant

Settings for performing constant recording.

9Encoder

For selecting the encoder for performing constant

recording.

Memo :

0You can select a JPEG encoder number.

9Interval

For setting the recording interval in seconds.

[Set values: 1 to 65535] secondsR

9File Naming

Three types of recording file names are available

for selection.

0“Auto”:

Generated from the year/month/day/hour/

minute/second, and number.

Example: 20121114161032-001-2.jpg

0“Manual1”:

Year, month, day, hour, minute, second, and

number are added to [User-Defined-String] in

the file name.

Example: Camera1_20121114161032001.jpg

0“Manual2”:

File name contains only the character string

entered in [User-Defined-String]

Example: Camera1.jpg

[Set values: Auto, Manual1, Manual2]R

9Sunday to Saturday

For selecting whether to activate or stop recording

by day of the week.

[Set values: Unmask All, Mask All, UnmaskR

Span, Mask Span]

0For setting the time period when “Unmask

Span” or “Mask Span” is selected.

[Set values: 00H00M to 24H00M]

Alarm

Settings for performing alarm recording.

9Encoder

For setting the encoder for performing alarm

recording, and the JPEG frame rate.

[Set values: 30 fps, 15 fps, 10 fps, 7.5 fps, 5 fps,R

3 fps, 2 fps, 1 fps]

Memo :

0You can select a JPEG encoder number.

0The settable frame rate varies with the encoder

setting.

Trigger1, Interval, Trigger2

0Trigger1:

Select the 1st trigger to perform an action.

[Set values: RPin Input1 Make, Pin Input2 Make,

Pin Input1 Break, Pin Input2 Break, Position,

Motion Detection, Tampering Detection, Time,

FAN Stop]

0Interval:

Specify the maximum interval between each

trigger for [Trigger1] and [Trigger2].

[Set values: 1 to 3600]

0Trigger2:

Select the 2nd trigger to perform an action.

[Set values: Disable, Pin Input1 Make, PinR

Input1 Break, Pin Input2 Make, Pin Input2

Break]

9Position Number

Displayed when “Position” is selected in [Trigger1].

Executes an action upon moving to the entered

preset position.

[Set values: 0 to 99]

Memo :

0Specify the setting for Preset Position in [PTZ

Settings] of Built-in Viewer.

( P78 [ [PTZ Settings] ] )A

9Time

Displayed when “Time” is selected in [Trigger1].

Executes an action at the time you have entered.

[Set values: 00H00M to 23H59M]

9Pre-Trigger

For setting the FTP pre-recording trigger time

(recording time before alarm input) in seconds.

[Set values: 0 to 5 to 60]secR

9Post-Trigger

For setting the FTP post-recording trigger time

(recording time after alarm input) in seconds.

[Set values: 0 to 5 to 60]secR

9Sunday to Saturday

For selecting whether to activate or stop recording

by day of the week.

[Set values: Unmask All, Mask All, UnmaskR

Span, Mask Span]

0For setting the time period when “Unmask

Span” or “Mask Span” is selected.

[Set values: 00H00M to 24H00M]

[Advanced Settings] Page -[FTP Recording] Page 53

Setting Using Internet Explorer

[PTZ] Page

This page allows you to specify the Auto Return,

Move Preset Position and Auto Flip settings.

This page can be used during access using

“admin” or “operator”.

0Click [Advanced Settings] in the side menu, and

click [PTZ].

0Press the [OK] button to enable the new

settings.

0If the [OK] button is pressed upon entering an

invalid value, a warning message will appear

and the entry will be denied. Press the [Cancel]

button to restore the invalid entry to the value

before the change was made. If you press the

[Cancel] button, other changed items will also be

restored to the values before the change was

made.

Settings

* Setting values with are default values.R

Auto Return

If the manually-controlled camera is not operated

over the duration that was set in “Return Time”, it

will automatically return to the state that was set in

“Mode”.

9Mode

This item sets the operation after Auto Return.

0OFF:

Auto Return is disabled.

0Home:

Returns to the home position.

0Auto Pan:

Returns to the Auto Pan operation.

0Auto Patrol0 to 2:

Returns to the Auto Patrol operation.

0Auto Trace:

Returns to the Auto Trace operation.

[Set values: OFF, Home, Auto Pan, Auto Patrol0R

to 2, Auto Trace]

Return Time

This item sets the time to return the operation with

Auto Return.

[Set values: 1, 2, 3, 5, 10, 20, 30, 60] minutesR

9Test

Click [Execute] to test run the configured Auto

Return operation.

Limit

9EZoom Limit

When the zoom lens is operated to TELE side,

optical zoom works and electronic zoom works

after optical zoom becomes full. This item sets the

maximum value of the electronic zoom function.

[Set values: 1, 2, 4, 8, 10]R

Memo :

0As electronic zoom processes the images

digitally, image quality will deteriorate slightly

0Increasing the electronic zoom ratio will shift the

center of the screen toward the top left. This is a

characteristic of this camera and is not a

malfunction.

0During continuous zoom operation, there is a

one-second pause when the electronic zoom

switches to optical zoom. This is intended to

mark the boundary between electronic and

optical zoom, and is not a malfunction.

9Pan Limit

This item sets the movable range of the pan

(horizontal) operation during manual operation

when “ON” is selected. It is invalid when “OFF” is

selected.

[Set values: ON, OFF]R

0[Set Left], [Set Right]:

Click these buttons to set the current position to

the left or right edge.

0[Go to Left], [Go to Right]:

Click these buttons to move the camera to the

preset left or right edge.

Memo :

0It does not affect the Preset Position, Auto Pan,

Auto Trace, and Auto Flip operations.

54 [Advanced Settings] Page - [PTZ] Page

Setting Using Internet Explorer

Basic operation of Pan Limit

When [Pan Limit] is set to “ON”, panning is only

available in the effective area.

When the camera is moved to prohibited area by

some operation that has priority over [Pan

Limit] and manual panning is performed, it

operates in the following manner.

Memo :

0Panning can be operated freely even in the

prohibited area before the camera enters the

effective area.

0Once the camera enters the effective area, the

[Pan Limit] settings take over and pan

operation can only be performed in the

effective area.

Operations that have priority over Pan Limit

The following operations are available

regardless of the prohibited areas set in [Pan

Limit].

0Auto Pan

0Auto Trace

0Move Preset Position

0Auto Flip

Settings that have priority over Pan Limit

The following setting comes together with pan

operation but they can be set regardless of the

prohibited areas even when [Pan Limit] is set to

“ON”.

0Privacy Mask Setting

0Auto Pan setting

Memo :

0When setting Preset Position with [Pan Limit]

set to “ON”, panning operation is disabled in

the prohibited area.

0As Move Preset Position has priority over

manual pan limit, setting the manual pan limit

after setting Preset Position does not prevent

Preset Position operation in the prohibited

area.

0When setting Auto Trace and Preset Position

and the [Pan Limit] setting is “ON”, panning is

unavailable in the prohibited area.

0As Auto Trace and Move Preset Position have

priority over manual pan limit, setting pan limit

after setting Auto Trace or Preset Position

does not prevent Auto Trace or Preset

Position operation.

Tilt Limit

This item sets the movable range of the tilt (vertical)

operation during manual operation.

When this item is set to 10°, the movable range of

the tilt operation is from 10° to 90°. It cannot operate

between -5° and 9°.

When the [Auto Flip] item is set to “Digital Flip”, Tilt

Limit is set for the tilt operation to 180°.

[Set values: -5 Degree to R0 Degree to 10 Degree]

Memo :

0When the camera is moved to a prohibited area

by some operation for which priority is assigned

to Tilt Limit and manual tilting is performed, it

operates in the following manner.

0Tilt operation is disabled in the prohibited

area. Tilt will be forcibly moved to the effective

area.

0Once the camera enters the effective area,

the Tilt Limit settings take over and tilt

operation can only be performed in the

effective area.

0It does not affect the Preset Position, Auto Pan

and Auto Trace operations.

Preset Position Speed

9Speed

This item sets the speed of moving to the preset

position. It is also applicable when moving to the

preset position in Auto Patrol.

[Set values: Low, Mid, High]R

Auto Flip

Set this item when shooting objects that pass right

under the camera.

The camera stops at the face down position when

vertical rotation is performed, the following

operations are necessary to shoot objects that

pass right under the camera.

ATurn the camera to face down

BRotate the camera 180° horizontally

CTurn the camera to face up

You can use the [Auto Flip] function to perform the

above operations automatically.

0OFF:

Auto Flip function does not activate.

0Digital Flip:

The top/bottom and left/right of the image flips

when tilt position passed the angle of 135°.

[Advanced Settings] Page -[PTZ] Page 55

Setting Using Internet Explorer

0Mode1:

When the camera faces bottom, it rotates 180°

horizontally and stops. In this case, the

operating direction of the camera is the same as

that of the Pan/Tilt operation.

0Mode2:

When the camera faces down, it rotates 180°

horizontally and the camera operates in a

direction opposite to that of the Tilt operation.

Select this mode if you wish to operate

continuously. Once operation stops, the

direction will return to normal.

0Mode3:

When the camera faces bottom, it rotates 180°

horizontally and the operating direction of the

camera is opposite that of the Tilt operation.

However, the operating direction will return to

normal 10 seconds after the operation has

stopped.

[Set values: OFF, Digital Flip, Mode1, Mode2,R

Mode3]

Memo :

0The [Speed] settings for [Preset Position

Speed] are reflected as the rotation speed when

images are flipped using “Mode1”, “Mode2”,

“Mode3”. To flip images in high speed using

“Mode1”, “Mode2”, “Mode3”, set the [Preset

Position Speed] in [Speed] to “High”.

Note :

0When [Auto Flip] is set to other than “OFF”, the

camera can be moved to areas outside the pan

limit with the Tilt operation. When “Digital Flip” is

set, use the Tilt operation to flip and return to the

pan limit area again. When “Mode1”, “Mode2” or

“Mode3” is set and the camera is moved to

inside of the pan limit with Pan operation, it will

stop at the pan limit position.

[Auto Patrol] Page

This function sets the Auto Patrol operation which

patrols multiple positions at specified time

intervals. You can set the order in which to view the

determined positions.

This page can be used during access using

“admin” or “operator”.

0Open the side menu by clicking [Advanced

Settings] in the menu, followed by clicking [Auto

Patrol 0], [Auto Patrol 1], or [Auto Patrol 2].

0Press the [OK] button to enable the new

settings.

0If the [OK] button is pressed upon entering an

invalid value, a warning message will appear

and the entry will be denied. Press the [Cancel]

button to restore the invalid entry to the value

before the change was made.

56 [Advanced Settings] Page - [PTZ] Page

Setting Using Internet Explorer

Settings

There are three screens in Auto Patrol.

(The screen below appears when [Auto Patrol 0] is

clicked.)

* Setting values with are default values.R

No.

Switches the camera image from No. 0 to 99 in

sequence.

Title

This displays the title of the position.

Position

This sets the position number to be moved in

sequence.

[Set values: 0 to 99]

Memo :

0Specify the setting for Preset Position in [PTZ

Settings] of Built-in Viewer.

( P78 [ [PTZ Settings] ] )A

Stay Time

This sets the duration of displaying the images at

each position.

For positions that you do not want to display during

Auto Patrol, set to “Skip”.

[ Set values: Skip, 10, 20, 30, 45, 60, 120]secR

Moving Speed

This item sets the speed of moving to the preset

position.

[Set values: Low, Mid, High]R

[Privacy Mask] Page

Privacy Mask is a feature that enables masking of

a portion of the video image.

You can set 8 rectangular privacy masks for this

unit.

This page can be used during access using

“admin” or “operator”.

0Click [Advanced Settings] in the side menu, and

click [Privacy Mask].

0Press the [OK] button to enable the new

settings.

0If the distribution capability of the camera is

exceeded when images are acquired from the

camera by the Built-in Viewer or other clients,

images may not appear on the [Privacy Mask]

page. Stop the Built-in Viewer or other clients

before using the [Privacy Mask] page.

( P87 [Exiting Built-in Viewer] )A

0If the [OK] button is pressed upon entering an

invalid value, a warning message will appear

and the entry will be denied. Press the [Cancel]

button to restore the invalid entry to the value

before the change was made.

Note :

0When the setting page for privacy mask is

opened, zoom will be at the Wide end and [Auto

Flip] is set to “OFF”.

0You cannot apply a mask to a zoomed image.

0The size of the preset mask changes with the

zoom ratio.

Settings

* Setting values with are default values.R

[Advanced Settings] Page -[Auto Patrol] Page 57

Setting Using Internet Explorer

Privacy Mask

For specifying whether to activate the Privacy Mask

feature.

When this is set to “ON”, the privacy mask specified

in [Mask Setting] will appear on the screen.

[Set values: ON, OFF]R

Memo :

0When setting privacy mask, zoom will be at the

Wide edge and [Auto Flip] is set to “OFF”.

( P55 [ Auto Flip ] )A

Mask Setting

This item adjusts the mask. Click this item to open

the Mask Setting screen.

9Mask Setting screen

0Mask No.:

When “ON” is selected, the mask corresponding

to the selected number appears on the screen.

When “OFF” is selected, mask will not be

displayed on the screen.

[Set values: 0 to 7]

0Size:

This item sets the size of the mask.

Use the [Shrink] or [Expand] button to set the

Width or Height of the mask.

0Position:

This sets the position to place the mask. Set the

moving speed in [Pan/Tilt Speed].

[Set values: 1 to 8]

0[Save] button:

This saves the new settings.

0[Delate] button:

This removes the privacy mask of the specified

mask number.

0[Close] button:

This closes the Mask Setting screen.

Memo :

0Upon opening the Mask Setting screen, Auto

Flip switches temporarily to “OFF”. After closing

the Mask Setting screen, the original settings

are restored.

Note :

0The tilt angle where mask can be set is within

40 ° from the horizontal position.

0The default home position (45 ° from the

horizontal position) is outside the range of the

privacy mask.

0To change the privacy mask position to the

upper area from horizontal direction, press the

up button until the end of the horizontal position,

release the button, and press it again. Only the

privacy mask will be moved to the upper area.

This allows you to apply the privacy mask to an

area above the horizontal position.

0The mask will appear larger than when it is set.

If some area that you wish to hide appear due to

the camera direction or zoom, set the mask

larger.

9Brightness Setting

This item sets the brightness of the mask. Clicking

this item switches the Mask Setting screen to the

Brightness Setting screen.

9Brightness Setting screen

This item sets the brightness (color) of the mask.

“0” is black. The larger the number is, the closer the

color is to white. You can check the reference

brightness of the mask at [Mask Image]

[Set values: 0 to 4 to 10]R

0[Save] button:

This saves the new settings.

0[Close] button:

This closes the Brightness Setting screen.

Memo :

0To return to the Mask Setting screen, click [Mask

Setting].

58 [Advanced Settings] Page - [Privacy Mask] Page

Setting Using Internet Explorer

[Motion Detection] Page

This page is for setting motion detection.

This page can be used during access using

“admin” or “operator”.

0The area valid for motion detection is displayed

in blue.

0When motion is detected, the area around the

screen is highlighted in red.

0Motion detection is valid only when the camera

is at the home position.

0Click [Advanced Settings] in the side menu, and

click [Motion Detection].

0Press the [OK] button to enable the new

settings.

0If the distribution capability of the camera is

exceeded when images are acquired from the

camera by the Built-in Viewer or other clients,

images may not appear on the [Motion

Detection] page. Stop the Built-in Viewer or

other clients before using the [Motion

Detection] page.

( P87 [Exiting Built-in Viewer] )A

0If the [OK] button is pressed upon entering an

invalid value, a warning message will appear

and the entry will be denied. Press the [Cancel]

button to restore the invalid entry to the value

before the change was made. If you press the

[Cancel] button, other changed items will also be

restored to the values before the change was

made.

Memo :

0The area display position serves as a reference.

Make sure to perform operation check.

0The screen is divided into 96 blocks (12

horizontal 8 vertical). Set the angle of view´

such that the size of the object for which motion

is to be detected is at least the size of two blocks.

0You cannot set an area in a zoomed image.

Note :

0Flickers of fluorescent lamps may falsely trigger

motion detection.

0Changes in brightness due to the light source

may be detected as motion.

0The motion detection feature is not intended to

prevent theft or fire. This feature may not

function properly depending on the conditions of

the object and settings.

Our company shall not be liable for any accident

or damage that occurs.

0Detection may not work depending on the

installation conditions and subject.

0When [Tampering Detection] is set to “ON”, the

motion detection feature cannot be used.

Settings

Motion detection area is displayed in blue

* Setting values with are default values.R

Motion Detection Area

When the motion detection area is displayed, the

screen is divided into 12 horizontal 8 vertical´

blocks, allowing you to specify motion detection

settings for each block.

Click on the block to detect motion. The block

appears in blue, indicating that it is now enabled for

motion detection. Right-clicking on a blue block

clears the blue display and excludes it from motion

detection. By moving the mouse with the left or right

button pressed down, you can select multiple

blocks at the same time.

After setting all the blocks, press the [OK] button to

enable the motion detection settings for each of the

blocks.

Motion Detection

For setting motion detection to On/Off.

[Set values: ON, OFF]R

Level

For setting the sensitivity of motion detection.

Increasing the number raises the detection

sensitivity level, and hence it is more sensitive.

[Set values: 0 to 4 to 10]R

All Mask

Masks all blocks, and cancels the motion detection

settings. (The blue display for all the blocks is

cleared.)

Clear Mask

Clears the masks for all blocks, and enables the

motion detection settings. (All blocks are displayed

in blue.)

[Advanced Settings] Page -[Motion Detection] Page 59

Setting Using Internet Explorer

[Tampering Detection] Page

This page sets the tampering detection

parameters.

Such cases are usually thought to be caused by

blocked lenses or obstructing objects.

This page can be used during access using

“admin” or “operator”.

0Click [Advanced Settings] in the side menu, and

click [Tampering Detection].

0Press the [OK] button to enable the new

settings.

0If the [OK] button is pressed upon entering an

invalid value, a warning message will appear

and the entry will be denied. Press the [Cancel]

button to restore the invalid entry to the value

before the change was made. If you press the

[Cancel] button, other changed items will also be

restored to the values before the change was

made.

0If the distribution capability of the camera is

exceeded when images are acquired from the

camera by the Built-in Viewer or other clients,

images may not appear on the [Tampering

Detection] page. Stop the Built-in Viewer or

other clients before using the [Tampering

Detection] page.

( P87 [Exiting Built-in Viewer] )A

Note :

0The tampering detection feature is not intended

to prevent theft or fire. This feature may not

function properly depending on the conditions of

the object and settings.

Our company shall not be liable for any accident

or damage that occurs.

0Detection may not work depending on the

installation conditions and subject.

0When [Motion Detection] is set to “ON”, the

tampering detection feature cannot be used.

0When the [Tampering Detection] page is

opened, electronic zoom is canceled.

Settings

* Setting values with are default values.R

Verification Screen

When tampering is detected, the area around the

viewer is highlighted in red.

A red frame is

displayed

when

tampering is

detected

Memo :

0Tampering is deemed to have occurred when

the brightness data of the image converges on

a single value.

Tampering Detection

Sets tampering detection to ON/OFF.

[Set values: ON, OFF]R

Level

For setting the sensitivity level of tampering

detection.

Increasing the number raises the detection

sensitivity level, and hence it is more sensitive.

[Set values: 0 to 4 to 10]R

Detection Time

For setting the minimum duration for which

tampering is deemed detected.

Tampering is detected if an image meets the

conditions for tampering detection for a duration

longer than the preset time.

[Set values: 5, 10, 30, 60, 120]secR

60 [Advanced Settings] Page - [Tampering Detection] Page

Setting Using Internet Explorer

[Network] Page

This page sets the network settings.

This page can be used during access using

“admin”.

0Click [Network] in the side menu.

0Press the [OK] button to enable the new

settings.

0If you change the settings, the camera will

restart. The camera takes about 90 seconds to

restart.

0If the [OK] button is pressed upon entering an

invalid value, a warning message will appear

and the entry will be denied. Press the [Cancel]

button to restore the invalid entry to the value

before the change was made. If you press the

[Cancel] button, other changed items will also be

restored to the values before the change was

made.

Memo :

0If you change the settings other than host name

and DNS server on the [Network] page, all of the

currently operating services are terminated. For

example, if you change a setting on the

[Network] page during JPEG/H.264 file

distribution, the file distributions are stopped

and the TCP connection is disconnected.

Settings

* Setting values with are default values.R

IP Setting

9IP Setting

Sets the DHCP client function.

To enable the DHCP, connect the camera to the

network environment where the DHCP server is

running.

If the DHCP server does not exist when DHCP is

set to “Enable”, camera will start running with the

192.168.0.2 IP address and 255.255.255.0 subnet

mask in about 2 minutes after startup. For details

on entering the IP address, refer to the following.

( P32 [IP Address Setting Procedure] )A

[Set values: DHCP Disable, DHCP Enable]R

IP Address

Sets the IP address of camera.

[Factory default: 192.168.0.2]

9Subnet Mask

Sets the subnet mask of camera.

[Factory default: 255.255.255.0]

9Default Gateway

Sets the default gateway of camera.

Enter 0.0.0.0 if you do not want to set a default

gateway.

[Factory default: 0.0.0.0]

9Host Name

Sets a host name of camera.

It can consist of alphanumeric characters, hyphen

(-), and period (.). Underscore (_) character is not

allowed to use.

9DNS Server

Sets an address of DNS server.

[Factory default: 0.0.0.0]

9MAC Address

The MAC address of camera is shown as a

hexadecimal number.

Other

9Negotiation

Sets the network negotiation.

If you have selected a value other than “Auto”, do

not set the connected network device to “Auto”. Be

sure to set it to the same value as the camera.

[Set values: Auto, 100M Full, 100M Half, 10MR

Full, 10M Half]

Note :

0The camera and another connecting device on

the network may connect automatically when

other than “Auto” is selected for the camera and

“Auto” is set for the other connecting device.

0When connection is established with “100M

Half” or “10M Half”, restriction on the

communication line applies, and sending and

receiving cannot be executed simultaneously. If

video streams are distributed from the camera

in this state, sending of instructions such as PTZ

operation to the camera may fail.

9MTU

Sets the maximum size of packets which contain

visual data.

[Set values: 1280 to 1500]R

[Advanced Settings] Page -[Network] Page 61

Setting Using Internet Explorer

[Protocol] Page

This page sets the protocol.

This page can be used during access using

“admin”.

Memo :

0Press the [OK] button to enable the new

settings.

0If the [OK] button is pressed upon entering an

invalid value, a warning message will appear

and the entry will be denied. Press the [Cancel]

button to restore the invalid entry to the value

before the change was made. If you press the

[Cancel] button, other changed items will also be

restored to the values before the change was

made.

0When you connect via Internet Explorer after

changing protocol settings, enter the address

using the new server port and port number in the

address bar.

Settings

* Setting values with are default values.R

Server Certificate

For specifying settings related to the server

certificate.

9Register Information

Pressing the [Information] button displays the valid

server certificate.

Local Certification

This page is for creating a new server certificate for

local authentication.

Press the [Create Server Certificate] button to

create the server certificate.

Note :

0Do not use the sample that has been preset for

the server certificate. Make sure that you create

a new server certificate.

Memo :

0The characters that can be input varies with

each item.

Item Usable Characters

Country Code (2 letter

code)

A-Z

State a-zA-Z0-9_ .,+/()-

City

Organization

Organization Unit

Common Name a-zA-Z0-9 .-

Mail Address a-zA-Z0-9_@.+"#$-

9Country Code (2 letter code)

Enter the country code of the local certification

authority.

The country code is made up of two Latin

characters specified by the ISO3166-1 alpha-2

standard.

9State

Enter the state of the local certification authority.

9City

Enter the municipality of the local certification

authority.

9Organization

Enter the organization name of the local

certification authority.

9Organization Unit

Enter the department of the local certification

authority.

62 [Advanced Settings] Page - [Protocol] Page

Setting Using Internet Explorer

Common Name

Enter the administrator name or server’s host name

of the local certification authority.

9Mail Address

Enter the administrator’s mail address.

Protocol Settings

Sets the protocols.

9HTTP/HTTPS

For selecting the protocol to use.

[Set values: HTTP, HTTPS]R

9HTTP Server Port

You can change the port number for the built-in

HTTP server of the camera.

[Set values: 11 to 80 to 65524]R

Memo :

0To access the camera from Internet Explorer,

input the following into the Internet Explorer

address bar with the camera in the factory

default state.

http://192.168.0.2

When the port number is changed to 8080, input

the new port number after the IP address as

follows.

http://192.168.0.2:8080

Input “:” + port number

0Upon changing the HTTP server port, the port

number for requesting video stream distribution

will also be changed.

0Set [HTTP Port] of the Built-in Viewer to the

same value.

( P84 [ HTTP Port ] )A

9HTTPS Server Port

You can change the port number for the built-in

HTTPS server of the camera.

[Set values: 11 to 443 to 65524]R

Memo :

0To access the camera from Internet Explorer,

input the following into the Internet Explorer

address bar with the camera in the factory

default state.

https://192.168.0.2

When the port number is changed to 8080, input

the new port number after the IP address as

follows.

https://192.168.0.2:8080

Input “:” + port number

0Upon changing the HTTPS server port, the port

number for requesting video stream distribution

will also be changed.

SNMP

For setting SNMP.

[Set values: ON, OFF]R

9AMX Device Discovery Protocol

You can change the AMX device detection

protocol. Set to “ON” when you are using the

camera on AMX’s system.

[Set values: ON, OFF]R

Standard Surveillance Protocol

Sets standard surveillance protocols.

9ONVIF

You can change the standard surveillance

protocols.

[Set values: ON, OFF]R

JPEG Streaming

Selects the JPEG image streaming priority.

9Priority

Selects whether to give priority to the client number

for JPEG image streaming or the frame rate.

0Client Number:

Gives priority to the streaming client number.

Lowers the JPEG frame rate as delivery

requests increase, allowing delivery to a

maximum of 20 clients.

0Framerate:

Assigns priority to the frame rate. Set this to

maintain the frame rate for JPEG images

requested by clients. Delivery requests that

exceed the maximum number will be denied.

[Set values: Client Number, Framerate]R

[Advanced Settings] Page -[Protocol] Page 63

Setting Using Internet Explorer

[Multicast] Page

This page is for setting manual multicast

transmission.

This page can be used during access using

“admin” or “operator”.

0Press the [OK] button to save changes made on

this page.

0If the [OK] button is pressed upon entering an

invalid value, a warning message will appear

and the entry will be denied. Press the [Cancel]

button to restore the invalid entry to the value

before the change was made. If you press the

[Cancel] button, other changed items will also be

restored to the values before the change was

made.

Memo :

0When the power of the camera is turned off

accidentally during multicast transmission,

multicast transmission will restart automatically

after the camera is rebooted.

Settings

* Setting values with are default values.R

Encoder No.1 to No.3

For setting manual distribution by Encoder No.1 to

No.3.

Memo :

0Only the setting options for the encoder in

operation will be displayed.

9Encode

Displays the [Encode] settings specified for each

encoder.

( P45 [[Encoding] Page] )A

[Displayed values: JPEG, H.264 Baseline, H.264

High]

9Framesize

Displays the [Framesize] settings specified for

each encoder.

( P47 [ Framesize ] )A

Framerate

Displays the [Framerate] settings specified for

each encoder.

( P47 [ Framerate ] )A

The frame rate can be changed when Encode is set

to “JPEG”.

[Set values: 30 fps, 15 fps, 10 fps, 7.5 fps, 5 fps,R

3 fps, 2 fps, 1 fps, 1/2 fps, 1/3 fps, 1/5 fps, 1/10 fps,

1/30 fps]

Memo :

0You can specify a frame rate that does not

exceed the upper limit specified in the [Basic

Setting2] page or [Encoding] page.

( P45 [[Encoding] Page] )A

9Destination Address

For specifying the destination address for

distribution by the preset encoder.

Specify the multicast address. When other devices

that make use of multicast transmission exist,

ensure that each of them is set to a different

multicast address.

[(Factory default) Encoder No.1: 225.0.1.1,

Encoder No.2: 225.0.2.1, Encoder No.3:

225.0.4.1]

9Destination Port

For specifying the destination port number for

distribution by the preset encoder.

Specify an even number for RTP compliance.

When other devices that make use of multicast

transmission exist, it is recommended that each of

them be set to a different port number.

Multiple multicast streams cannot be received on

a single computer when there are duplicate port

numbers.

[(Factory default) Encoder No.1: 49152,

Encoder No.2: 59152, Encoder No.3: 29152]

9Start

Saves the encoder settings and starts manual

distribution.

It is displayed as a [Stop] button during distribution.

The frame rate, destination address, and

destination port cannot be changed while

distribution is in progress.

64 [Advanced Settings] Page - [Multicast] Page

Setting Using Internet Explorer

[Time] Page

This page sets the current clock time.

This page can be used during access using

“admin”.

0Press the [OK] button to enable the new

settings.

0If the [OK] button is pressed upon entering an

invalid value, a warning message will appear

and the entry will be denied. Press the [Cancel]

button to restore the invalid entry to the value

before the change was made. If you press the

[Cancel] button, other changed items will also be

restored to the values before the change was

made.

Memo :

0The time of the internal clock may be

significantly out of alignment if the power of the

product is turned off for a long time or when there

is prolonged power failure. If this occurs,

readjust the [Time] setting.

Settings

* Setting values with are default values.R

SNTP

Sets the SNTP client function.

ON:

Gets the time by periodically accessing the

specified NTP server.

OFF:

Does not access the NTP server.

[Set values: OFF, ON]R

Memo :

0The time is recorded in the JPEG header and

H.264 header distributed by the camera. The

time recorded in the JPEG header and H.264

header may be discontinuous immediately

before and after acquiring the time from the NTP

server.

SNTP Server

Sets an IP address of NTP server.

[Factory default: 0.0.0.0]

Interval

Sets a unit and values of measurement for the time

interval at which to access the NTP server.

[Set values: Min(1-60), Hour(1-24), Day(1-31)]R

Time

Displays the clock time of camera.

You can correct the time by entering a value

(without seconds).

Memo :

0The time is recorded in the JPEG header and

H.264 header distributed by the camera.

Discontinuity may occur in the time of the JPEG

header and H.264 header immediately before

and after changing the time.

0Change the [Time] if it does not coincide with the

[Time Zone] of the region you are residing.

Time Zone

Sets a time zone.

[Set values: (GMT-12:00) to R(GMT)UTC to (GMT

+12:45)]

Memo :

0After changing the [Time Zone], check to ensure

that the [Time] is correct. If it is incorrect, readjust

the [Time] accordingly.

Note :

0When the [Time Zone] settings are changed to

a value different from the factory default, they

cannot be restored to the factory settings even

by initializing using [All Settings] on the

[Maintenance] page.

( P67 [[Maintenance] Page] )A

PC Time to Camera

Click [Set] to set the computer’s time on the

camera.

[Advanced Settings] Page -[Time] Page 65

Setting Using Internet Explorer

[Password] Page

This page sets a password.

This page can be used during access using

“admin”.

Note :

0Be sure to handle the password carefully in case

you forget it.

0If you have forgotten the password, please

consult your dealer.

Settings

admin, operator, user

9User Name

You must set passwords for the “admin”, “operator”

and “user”.

Memo :

0You can set up to four users each for “admin”,

“operator” and “user”.

0You cannot specify a user name other than the

character strings displayed.

9Password

Enter a password.

You can use a combination of alphanumeric

characters with hyphen (-), period (.) and

underscore (_). Specify a password between 1 and

16 characters. The camera is case-sensitive.

9Password Re-Input

Enter the new password again for confirmation.

9Action

Enables password settings or deletes them. When

you press a button, its confirmation screen

appears.

0Set button:

Sets the password you have entered.

0Delete button:

Deletes the password.

Memo :

0Remember that you cannot delete the “admin”,

“operator” and “user” factory default passwords.

66 [Advanced Settings] Page - [Password] Page

Setting Using Internet Explorer

[Miscellaneous] Page

This page displays the software information of the

camera.

This page can be used during access using

“admin”, “operator” or user.

[Operation] Page

The operation status of the camera is displayed.

This page can be used during access using

“admin” or “operator”.

Settings

Operation

9Total Sending Bitrate

Displays the total TCP/UDP bit rate sent by the

camera, and individual bit rates.

9Destination

Displays the number of streams the camera is

sending.

Log

9System Log

Displays a log.

68 [Advanced Settings] Page - [Miscellaneous] Page

Setting Using Internet Explorer

[Settings] Page

Displays the firmware version and the current

settings of the camera.

This page can be used during access using

“admin” or “operator”.

The following screen is an example of one possible

configuration.

[Position List] Page

Displays information on the preset position.

This page can be used during access using

“admin” or “operator”.

Memo :

0This product enables setting up to 100 preset

positions, including HOME and 1 to 99.

0For details about the preset position, see the

[PTZ Settings] page.

( P78 [ Preset Position ] )A

[Advanced Settings] Page -[Settings] Page 69

Setting Using Internet Explorer

[Patrol Settings] Page

This page displays the information and settings of

Auto Patrol.

This page can be used during access using

“admin” or “operator”.

0The patrol information consists of three screens.

(The screen below appears when [Patrol

Settings0] is clicked.)

70 [Advanced Settings] Page - [Patrol Settings] Page

Setting Using Internet Explorer

List of Factory Defaults of

Each Page

Camera Page

Item Factory Settings

Camera ID Model

(In case of

VN-H657WPU:

“VN-H657WP”)

Scenefile General

Iris Auto

Color Level Normal

Black Level Normal

Gamma 0.45

Active Gamma Level Mid

Enhance Level Normal

3D DNR Mid

White Balance ATW-Wide

AWC R-Gain 107

AWC B-Gain 168

ALC AGC Mid

Sense Up OFF

Priority Motion

Shutter Speed 1/30

Day/Night Color

IR Preset AF ON

Light Normal

Back Light Compensation OFF

Encoding Page

Item Factory Settings

Encode Multi-Encode

Encoder No.1 Encoding H.264 High

Framesize 1920 1080´

Framerate 30 fps

Bitrate CBR 4096 kbps

I Frame

Interval

30 Frame

Encoder No.2 Encoding JPEG

Framesize 640 480´

Framerate 30 fps

Quality VFS Level 4

Encoder No.3 Encoding OFF

Alarm Page

Item Factory Settings

Action Disable

1st Trigger Pin Input1 Make

Max. Interval -

2nd Trigger Disable

Action Position Number(*1) -

Mail Settings (*2) Unset

Mail Address (*2) -

Mail Text (*2) -

JPEG Attachment (*2) -

Encoder(*2) -

TCP IP Address (*3) -

TCP Port Number (*3) -

TCP Data (*3) -

JPEG Attachment (*3) -

Encoder(*3) No.2

(JPEG 640 480)´

UDP IP Address (*4) -

UDP Port Number (*4) -

UDP Data (*4) -

Alarm Output Duration (*5) -

Scene File (*6) General

Trigger Position Number (*7) -

Time (*8) -

Time Filter Alarm Unmask All

*1 : When “Position” is selected in [Action]

*2 : When “Mail” is selected in [Action]

*3 : When “TCP” is selected in [Action]

*4 : When “UDP” is selected in [Action]

*5 : When “Pin Output1 Make”, “Pin Output1

Break”, “Pin Output2 Make”, or “Pin Output2

Break” is selected in [Action]

*6 : When “Switch Scene File” is selected in

[Action]

*7 : When “Position” is selected in [1st Trigger]

*8 : When “Time” is selected in [1st Trigger]

List of Factory Defaults of Each Page 71

Setting Using Internet Explorer

Alarm Environment Page

Item Factory Settings

SMTP Server 0.0.0.0

Port Number 25

Send Mail Address -

POP before SMTP Disable

POP Server 0.0.0.0

Port Number 110

User Name -

Password -

Duration Output 1 0 msec

Duration Output 2 0 msec

Manual Output Output 1 Break

Manual Output Output 2 Break

FTP Recording Page

Item Factory Settings

Record Status OFF

FTP Server 0.0.0.0

Path -

User Name -

Password -

FTP Recording Mode Constant+Alarm

Constant Encoder -

Interval -

File Naming Auto

Sunday to Saturday Unmask All

Alarm Encoder -

5 fps

Trigger1 Pin Input1 Make

Interval -

Trigger2 Disable

Pre-Trigger 5 sec

Post-Trigger 5 sec

Sunday to Saturday Unmask All

PTZ Page

Item Factory Settings

Auto Return Mode OFF

Return Time 1 minute

EZoom Limit 2

Pan Limit OFF

Tilt Limit 0 Degree

Speed High

Auto Flip Digital Flip

Auto Patrol Page

Item Factory Settings

Position 0 to 99

Stay Time 10

Moving Speed High

Privacy Mask Page

Item Factory Settings

Privacy Mask OFF

Brightness Setting 4

Motion Detection Page

Item Factory Settings

Motion Detection OFF

Level 4

Tampering Detection Page

Item Factory Settings

Tampering Detection OFF

Level 4

Detection Time 5 sec

Network Page

Item Factory Settings

IP Setting DHCP Disable

IP Address 192.168.0.2

Subnet Mask 255.255.255.0

Default Gateway 0.0.0.0

Host Name -

DNS Server 0.0.0.0

Negotiation Auto

MTU 1500

72 List of Factory Defaults of Each Page

Setting Using Internet Explorer

Protocol Page

Item Factory Settings

HTTP/HTTPS HTTP

HTTP Server Port 80

HTTPS Server Port 443

SNMP OFF

AMX Device Discovery

Protocol

ONVIF ON

JPEG Streaming Client Number

Multicast Page

Item Factory Settings

Encoder No.1 Framesize 1920 1080 ´

Framerate 30 fps

Destination

Address

225.0.1.1

Destination

Port

49152

Encoder No.2 Framesize 640 480 ´

Framerate 30 fps

Destination

Address

225.0.2.1

Destination

Port

59152

Encoder No.3 Framesize 640 480 ´

Framerate 30 fps

Destination

Address

225.0.4.1

Destination

Port

29152

Time Page

Item Factory Settings

SNTP OFF

SNTP Server 0.0.0.0

Interval Time(1-24), 1

Time Zone (GMT) UTC

Password Page

Item Factory Settings

Password Displayed as ***.

Default passwords

are:

admin: jvc

operator: jvc

user: jvc

Password Re-Input -

Maintenance Page

Item Factory Settings

Auto Cleaning ON

Auto Cleaning Time 00 h 00 m

List of Factory Defaults of Each Page 73

Setting Using Internet Explorer

Built-in Viewer Operation

The camera comes with a Built-in Viewer.

Enter the IP address of the camera in the address

bar of Internet Explorer to start up the Built-in

Viewer. The Built-in Viewer enables operations

such as saving of still images in the JPEG format

and PTZ operations.

0You can operate the Pan, Tilt and Zoom

functions using a mouse.

Memo :

0The first time you display the Built-in Viewer in

Internet Explorer, the Built-in Viewer will be

installed on the computer.

0The settings required for running the Built-in

Viewer on the PC are stored in cookies.

0Settings that are stored in cookies are

information related to the operation of the

Built-in Viewer, such as the number of the

encoder to be displayed and whether the display

size is set to a specified or variable size. Settings

related to camera operation are not stored in

cookies.

Note :

0If you delete the cookies, the current viewer

settings are deleted. The next time when you

start the Built-in Viewer, the viewer will operate

in the initialized state.

List of operations

0[Built-in Viewer Screen Configuration] P 74

0[[Image Settings] Settings] P 76

0[ [PTZ Settings] ] P 78

0[ [PTZ Control] ] P 81

0[[Unicast] Settings] P 84

0[[Multicast] Settings] P 85

0[[On Screen Display] Settings] P 86

0[[Other] Settings] P 87

0[Exiting Built-in Viewer] P 87

If the display or configuration of the open

window appears strange, check the

computer settings as follows:

ASelect [Start]-[Control Panel]-[Appearance

and Personalization].

BOpen [Adjust screen resolution] under

[Display].

CCheck that [Resolution] is set to [Monitor size

(recommended)] in use.

DOtherwise, change the [Monitor size

(recommended)] setting and press the [OK]

button.

EIn [Display Settings], press the [Keep

changes] button.

Built-in Viewer Screen

Configuration

Memo :

0Built-in Viewer settings are stored in cookies.

0From this Settings screen, you can set up the

Built-in Viewer as the software on the computer.

You cannot set up camera operations from this

screen.

0Some menus may not be displayed depending

on the firmware version.

For the latest firmware version, please visit our

website.

(The latest firmware version can be found on the

Download page of V.NETWORKS.)

http://www3.jvckenwood.com/english/

products-e.html

Note :

0If you delete the cookies, the current viewer

settings are deleted. The next time when you

start the Built-in Viewer, the viewer will operate

in the initialized state.

* Setting values with are default values.R

MENU OFF/MENU ON

Displays or hides the operation menu.

Click [MENU ON], and the operation menu will

appear on the left of the page.

Control

Switches the Operation Menu to the Control Menu.

Click this button to adjust the [Image Settings],

[PTZ Settings] or [PTZ Control] settings.

( P76 [[Image Settings] Settings] )A

( P78 [ [PTZ Settings] ] )A

( P81 [ [PTZ Control] ] )A

74 Built-in Viewer Operation

Operation

Viewer Setup

Switches the Operation Menu to the Viewer Setup

Menu.

Click this button when you want to configure the

settings of [Unicast], [Multicast], [On Screen

Display], and [Other].

( P84 [[Unicast] Settings] )A

( P85 [[Multicast] Settings] )A

( P86 [[On Screen Display] Settings] )A

( P87 [[Other] Settings] )A

Stop/Play

Pauses or plays back images.

Capture

Captures the currently displayed image in your

computer. The image is recorded as a JPEG file in

the folder that is created under the [Document]

folder of the computer.

The default folder name is “model name”. (For

example, the folder name is “VN-H657WP” in the

case of VN-H657WPU.)

The file name is made up of “year, month, day,

hour, minute, second, and millisecond”.

Memo :

0You can rename the folder in the [Other]

settings.

( P87 [[Other] Settings] )A

Note :

0The clock time of this file name is the clock time

of the computer. Note that it is not the “Time” of

the camera.

0You cannot save images as motion images.

0You cannot save H.264 images.

Protocol

Selects a protocol to be used when the viewer

acquires data from the camera.

0HTTP(Unicast):

Allows monitoring the camera with a single

viewer. If a packet is lost, the packet data is

transmitted again and recovered.

0RTP(Multicast):

Allows multiple viewers to monitor the camera.

[Set values: HTTP(Unicast), RTP(Multicast)]R

Memo :

0When playing back via multicast, start multicast

sending on the [Multicast] page.

( P64 [[Multicast] Page] )A

Note :

0If you select “RTP(Multicast)” and start the

Built-in Viewer, you may be alarmed by the

Windows Firewall.

In this case, select “Do not block” and proceed

to the next step.

0If you select “Block”, the multicast stream will be

blocked by the Windows Firewall. The viewer

cannot play back multicast data.

Encoder

Select the stream when the protocol is

“HTTP(Unicast)”.

[Set values: No.1, No.2, No.3]R

Compression format and Framesize

Displays the stream type and the resolution.

Memo :

0When [Framesize] is set to “1920 1080”, the´

video image displayed may be slightly disrupted

at the top edge.

Display Size

Sets a display size of image area.

0Fixed:

Sets the image display size to the same as the

preset frame size. For frame size setting, see

[Encoding] page of [Advanced Settings].

( P45 [[Encoding] Page] )A

0Variable:

Displays images according to the Web

browser’s window size.

[Set values: Fixed, Variable]R

Memo :

0The window size of the Web browser does not

change even if you select the “Fixed” or

“Variable” display size.

Details

Opens the Settings page. The display page varies

depending on the access authorization of the user.

0admin: [Basic Setting1] Page

0operator: [Basic Setting2] Page

0user: [Miscellaneous] Page

( P37 [How to Open the Settings Page] )A

Built-in Viewer Screen Configuration 75

Operation

[Control]

[Image Settings] Settings

Adjusts the picture quality.

This page can be used during access using

“admin” or “operator”.

0While the Viewer Setup Menu is open, click

[Control] to switch to the Control Menu. Click

[Image Settings] to open the Settings screen.

Image Settings

White Balance

For selecting the white balance control feature.

9Mode

0ATW-Wide:

Switches to the Auto-Tracking White Balance

(automatic color temperature tracking) Wide

mode. Adjusts the white balance automatically

according to the color temperature of the light.

(Color temperature: 2500 K to 8500 K)

0ATW-Narrow:

Switches to the Auto-Tracking White Balance

(automatic color temperature tracking) Narrow

mode. Adjusts the white balance automatically

according to the color temperature of the light.

(Color temperature: 3200 K to 8000 K)

0ATW-Full:

The Auto-Tracking White Balance (automatic

color temperature tracking) adjusts the white

balance automatically in a wide color

temperature range according to the color

temperature of the lighting.

0AWC:

Selects the Auto-White Balance Control (AWC)

mode.

[Set values: ATW-Wide, ATW-Narrow,R

ATW-Full, AWC]

9R Gain

Sets the gain of R (red) during AWC.

0[+] button:

Increases the redness (red level).

0[-] button:

Decreases the redness (red level).

Memo :

0Click the [+] or [-] button once to change to the

next value. To change the value continuously,

click repeatedly. The value will not change if the

button remains pressed down.

9B Gain

Sets the gain of B (blue) during AWC.

0[+] button:

Increases the blueness (blue level).

0[-] button:

Decreases the blueness (blue level).

Memo :

0Click the [+] or [-] button once to change to the

next value. To change the value continuously,

click repeatedly. The value will not change if the

button remains pressed down.

76 [Control] - [Image Settings] Settings

Operation

[OnePushAWC] button

Executes AWC (automatic white balance control).

Memo :

0To execute [OnePushAWC], fill the screen

completely with a white object in a location with

lighting conditions similar to those of the subject

you are going to shoot.

0Depending on the subject and lighting condition,

you may not achieve the desired white balance

even if you have performed [OnePushAWC]

once. In this case, perform [OnePushAWC]

again.

0Even when white balance is set to “ATW-Wide”

or “ATW-Narrow”, pressing the [OnePushAWC]

button switches the mode automatically to

AWC.

Iris

The iris is adjusted automatically. You can also set

exposure compensation to ±1 with respect to the

auto adjustment value.

9Mode

0Auto -1:

Converges to a level darker than “Auto”.

0Auto:

This setting is used under general

circumstances.

0Auto +1:

Converges to a level brighter than “Auto”.

[Set values: Auto -1, Auto, Auto +1]R

Back Light Compensation

Set this feature when there is a bright light source

in the same direction as the object. Enables

unwanted light sources to be excluded from the

photometry area.

9Mode

0OFF:

Disables backlight compensation.

0Area 1 to 4:

Select a photometry area from the four areas.

[Set values: OFF, Area 1, Area 2, Area 3, Area 4]R

Area 4Area 3Area 2Area 1OFF

Photometry area

Memo :

0The backlight compensation area is not linked

to the electronic zoom.

Day/Night

Sets video to Black & White mode. Also allows you

to select from among 3 levels for automatically

activating Black & White mode in low-light

conditions.

9Mode

0Color:

Keeps color mode activated at all times.

0Black & White:

Keeps Black & White mode activated at all

times.

0Auto Low:

Switches to Black & White mode when the

subject’s signal level has a low level of

brightness.

0Auto Mid:

Switches to Black & White mode when the

subject’s signal level has a medium level

brightness.

0Auto High:

Switches to Black & White mode when the

subject’s signal level has a high level of

brightness.

[Set values: RColor, Black & White, Auto Low, Auto

Mid, Auto High]

Memo :

0The mechanical sound of the infrared filter

insertion/removal can be heard when the mode

switches.

If you set “Auto Low”, “Auto Mid”, or “Auto High”,

the camera immediately switches modes when

the set amount of illumination is detected.

[Control] -[Image Settings] Settings 77

Operation

[PTZ Settings]

This item sets the PTZ functions.

This page can be used during access using

“admin” or “operator”.

0While another menu is open, click [Control] to

switch to the Control Menu. Click [PTZ

Settings] to open the Settings screen.

Preset Position

Sets the camera preset position.

0Point the lens in the shooting direction using the

pan, tilt, or zoom operation. Select a position

number, followed by inputting a position title.

Next, click [Register] to register the position. The

position number is used for alarm trigger,

moving to a specific position, and the position

settings of Auto Patrol.

0When [Auto Flip] is set to “Digital Flip”, preset

positions cannot be registered when the tilt

angle is more than 90 degrees.

( P55 [ Auto Flip ] )A

Memo :

0This product enables setting up to 100 preset

positions, including HOME and 1 to 99.

0When setting preset positions and [Pan Limit] is

“ON”, pan operation is unavailable in the

prohibited areas.

As moving preset positions has priority over pan

limit, set the preset positions when [Pan Limit] is

“OFF”. After that, when [Pan Limit] is set to “ON”,

the camera will pan regardless of the prohibited

areas.

0Items that are stored in the preset position

include pan, tilt, zoom, focus, position title, white

balance, iris, and backlight compensation.

Position

Selects a Position.

[Set values: HOME, 1 to 99]

Title

Displays the current title.

0[Title]:

To register or change the title, enter a title here.

(You can input up to 32 characters. However,

the JPEG Viewer only supports display up to 16

characters.)

0[Register] button:

Click to complete registration of the new

position.

0[Unregister] button:

Click to delete information on the selected

position.

Memo :

0Note that you cannot delete the [HOME]

position.

78 [Control] - [PTZ Settings]

Operation

Auto Pan

Specifies the auto pan settings. This item sets the

Auto Pan operation which moves at a specific

speed from the preset [Start].

0Click [Auto Pan] on the left side of the screen to

open the setting screen.

0When you click the [Apply] button, the settings

selected for [Mode] and [Speed] become valid

on the viewer, and they are stored in the

computer.

Mode

Select the [Mode] of the auto pan operation.

0Right:

Rotate the camera horizontally in the right

direction from the [Start].

0Left:

Rotate the camera horizontally in the left

direction from the [Start].

0Return:

Move between [Start] and [Return] in the

clockwise direction from the [Start] toward the

[Return].

You can specify any random position as the start

and return positions except under the following

conditions.

0Tilt angle of 90 ° or larger

(An error message appears if the angle is set

to 90 ° or larger.)

Memo :

0If the zoom ratio between the [Start] and [Return]

is different from each other, linked operations

between zoom and pan/tilt may not be even.

Speed

Select the auto pan operation speed.

[Set values: Low, Middle, High]

Start, Return

Select the [Start] and [Return] (only during “Return”)

of the operation. Operate the camera manually,

decide on a position and click [Set] to register.

0[Set]:

Complete the Auto Pan settings.

0[GoTo]:

Move the camera to the registered position.

Memo :

0For details on the manual operation, see [PTZ

Control].

( P81 [ [PTZ Control] ] )A

[Control] - [PTZ Settings] 79

Operation

Auto Trace

For setting Auto Trace. This item stores and

reproduces manual operation.

0Click [Auto Trace] on the left side of the screen

to open the setting screen.

0As Auto Trace performs simple saving of manual

operation, the position may be shifted during

playback.

0Digital Flip in [Auto Flip] cannot be used during

Auto Trace recording.

State

0[Record Start]:

The camera will start recording of Pan/Tilt and

Zoom operations. (for approximately 30

seconds)

0[Record Stop]:

Click this when a recording operation is

complete.

Memo :

0For details on the manual operation, see [PTZ

Control].

( P81 [ [PTZ Control] ] )A

9[State] Display

The current status is displayed.

0Standby:

The camera is on standby. [Record Stop] is

invalid.

0Recording:

The camera is recording. Click [Record Stop] to

finish recording. “Completed” will be displayed.

0Completed:

Recording is completed. After “Completed” is

displayed for three seconds, “Standby” will be

displayed.

0Timeout:

30 seconds has passed since recording started.

(Operation for the 30 seconds has been

recorded.) After “Timeout” is displayed for three

seconds, “Standby” will be displayed.

0Memory Full:

The operation has exceeded the number of

recordable operations. Further recording

cannot be made even if it is within 30 seconds.

(Operations before the limit are recorded.) After

“Memory Full” is displayed for three seconds,

“Standby” will be displayed.

80 [Control] - [PTZ Settings]

Operation

Pan / Tilt / Zoom

0Pan / Tilt operation:

Press the arrow buttons to move the display area

in the direction indicated by the arrow. Release

the button to stop the movement.

Press the [H] button to move to the home

position.

0Zoom operation:

Use this function to perform zoom operation on

the display area.

[+]: Zooms in and enlarges an object.

[-]: Zooms out and reduces an object.

0Scale display:

Displays the current magnification.

Memo :

0You can restrict the magnification of an object

using the [+] button by altering the [EZoom

Limit] settings.

( P54 [ EZoom Limit ] )A

0You can manipulate zooming by rotating the

mouse wheel.

0You can operate the Pan, Tilt and Zoom

functions using a mouse. If you click the mouse

on the screen, the clicked spot will be the center

of the display area. (Click on Center)

0If “Click on Center” is not functioning properly,

set the magnification to “100%” by clicking the

magnifying glass icon at the bottom right of the

window in the case of Internet Explorer 8, or the

settings icon at the top right corner in the case

of Internet Explorer 9. If doing so does not

resolve the problem, set [Protocol] of Built-in

Viewer to “HTTP(Unicast)”, and [Encoder] to

“No.1”.

( P75 [Built-in Viewer Screen Configuration] )A

Speed

Sets an operation speed.

9Pan / Tilt

Controls the speed of [Pan / Tilt] operation. A larger

value increases the operation speed.

[Set values: 1 to 8]

9Zoom

Controls the speed of [Zoom] operation. A larger

value increases the operation speed.

[Set values: 1 to 4]

[PTZ Control]

Controls the PTZ function. Operate the camera to

adjust the direction, angle and focus.

This page can be used during access using

“admin” or “operator”.

0While another menu is open, click [Control] to

switch to the Control Menu. Click [PTZ Control]

to open the Settings screen.

[Control] - [PTZ Settings] 81

Operation

Pan / Tilt / Zoom

0Pan / Tilt operation:

Press the arrow buttons to move the display area

in the direction indicated by the arrow. Release

the button to stop the movement.

Press the [H] button to move to the home

position.

0Zoom operation:

Use this function to perform zoom operation on

the display area.

[+]: Zooms in and enlarges an object.

[-]: Zooms out and reduces an object.

0Scale display:

Displays the current magnification.

Memo :

0You can restrict the magnification of an object

using the [+] button by altering the [EZoom

Limit] settings.

( P54 [ EZoom Limit ] )A

Speed

Sets an operation speed.

9Pan / Tilt

Controls the speed of [Pan / Tilt] operation. A larger

value increases the operation speed.

[Set values: 1 to 8]

9Zoom

Controls the speed of [Zoom] operation. A larger

value increases the operation speed.

[Set values: 1 to 4]

9Variable

This function adjusts the Pan/Tilt operation speed

by the zoom ratio. Select the checkbox to slow

down at the Tele end and to move quickly at the

Wide end. Deselect the checkbox to move the

camera at a constant speed configured in Pan/Tilt

regardless of the zoom ratio.

[Control] - [PTZ Control] 83

Operation

[Multicast] Settings

You can set the IP address and multicast port for

video images via multicast.

This page can be used during access using

“admin” or “operator”.

0When the Control Menu is open, click [Viewer

Setup] to switch to the Viewer Setup Menu.

0Click [Multicast] to open the Settings screen.

0When you click the [Apply] button, the current

settings are made valid on the viewer and they

are stored in the computer.

Multicast IP Address

You can change the multicast IP address.

[Factory default: 225.0.1.1]

Multicast Port

You can change the multicast port number.

[Factory default: 49152]

Memo :

0Set the multicast IP address and multicast port

to the same value specified for the destination

address and destination port respectively in the

[Multicast] page.

( P64 [[Multicast] Page] )A

[Viewer Setup] -[Multicast] Settings 85

Operation

[On Screen Display] Settings

Sets a display item on the viewer screen.

For the Built-in Viewer, characters are displayed as

overlay on the video image.

This page can be used during access using

“admin” or “operator”.

0When the Control Menu is open, click [Viewer

Setup] to switch to the Viewer Setup Menu.

0Click [On Screen Display] to open the Settings

screen.

0When you click the [Apply] button, the current

settings are made valid on the viewer and they

are stored in the computer.

On Screen Display

Camera ID

When “ON” is selected, the [Camera ID] is

displayed at the top of the screen.

You can set the [Camera ID] from the camera’s

[Basic Setting2] or [Camera] Page.

( P39 [[Basic Setting2] Page] )A

( P41 [[Camera] Page] )A

[Set values: ON, OFF]

Position Title

When “ON” is selected, the position title is

displayed in the lower left of the screen.

[Set values: ON, OFF]

Disp MD / Tampering

Selecting “ON” displays a red frame around the

area in the image where motion or tampering is

detected.

[Set values: ON, OFF]

Time

Set to “ON” to display the time.

Displays the time information stored in the JPEG

data or stream data at the bottom right of the

screen.

* Stream data: Stream data encoded with H.264

Baseline or H.264 High.

[Set values: ON, OFF]

Memo :

0You can display the time at the bottom right

corner of the screen by setting Time under

[Viewer Setup] of the Built-in Viewer to “ON”.

Normally, the characters are displayed in white.

If the level of performance is not sufficient for

decoding and displaying the received video, the

time display on the Built-in Viewer screen may

appear in a different color. This is part of the

design specifications, and is not a malfunction.

0If the time is not displayed in white, try lowering

the parameters such as the frame size and

frame rate of the encoder corresponding to the

video displayed on the Built-in Viewer to reduce

the load on the computer.

For details on the encoder’s parameter settings,

refer to the following.

( P45 [[Encoding] Page] )A

Format

Selects a time display format. YYYY, MM and DD

denote the year, month and days. HH, MM and SS

are hours, minutes and seconds. mm is 1/100

seconds.

[Set values: YYYY/MM/DD HH:MM:SS.mm,

YYYY/MM/DD HH:MM:SS, DD/MM/YYYY

HH:MM:SS, MM/DD/YYYY HH:MM:SS, MM/DD

HH:MM:SS, HH:MM:SS, HH:MM]

86 [Viewer Setup] - [On Screen Display] Settings

Operation

[Other] Settings

When you are using the JPEG data compression,

you can record still images.

You can rename the folder which stores a captured

file.

This page can be used during access using

“admin” or “operator”.

0When the Control Menu is open, click [Viewer

Setup] to switch to the Viewer Setup Menu.

0Click [Other] to open the Settings screen.

0When you click the [Apply] button, the current

settings are made valid on the viewer and they

are stored in the computer.

Other

Folder Name

To change the name of the folder for storing

captured files, enter the folder name.

[Factory setting (during installation of viewer):

Model ]

(For example, the folder name is “VN-H657WP” in

the case of VN-H657WPU.)

Exiting Built-in Viewer

Click the [ ] button at the right top corner of the´

window to exit the viewer.

Memo :

0When you start the Built-in Viewer the next time,

start up Internet Explorer and enter the URL of

the Built-in Viewer into the address bar.

For example, if the IP address of the camera is

192.168.0.2, enter the URL as follows:

http://192.168.0.2/

0After the “Security Settings” screen appears,

press the [YES] button to proceed.

[Viewer Setup] -[Other] Settings 87

Operation

Troubleshooting

Symptom

Possible Causes and Actions Taken

No video image / power does not turn on

Is there any problem with the power cable for

connecting this product to the power supply unit? (If the

cable is too long or thin, this may increase the

resistance and prevent the voltage from being properly

supplied.)

NConnect using a cable with a thickness/length

specified for this product.

( P23 [Installation and Connection PreparationsA

(VN-H657U)] )

( P29 [Mounting the Camera (VN-H657WPU)] )A

Is the lens cap attached?

NRemove the lens cap.

Is the port number to be used when the client computer

accesses to the camera via HTTP correctly specified?

(If the port number is incorrect, the Built-in Viewer

menus will be displayed, but videos will not appear, and

a “Connection is failed” message will be displayed

instead.)

NSet the HTTP port value for the Built-in Viewer to

the same value specified for the HTTP server port

on the camera’s Protocol page.

( P63 [[Protocol] Page] )A

( P84 [[Unicast] Settings] )A

The power does not turn on even when PoE Plus

is used to supply power.

Is connection established using a PoE Plus (compliant

with IEEE802.3at Type 2) power supply device and a

LAN cable of Category 5e or higher?

NCheck the cable. For some PoE Plus power supply

devices (such as a hub), power will not be supplied

when the number of PoE/PoE Plus terminals

connected exceeds the limit of the total electrical

power that can be supplied. For more information,

please refer to the instruction manual of the PoE

Plus power supply device.

The power of the camera turns off when

VN-H657WPU is used in an environment under

-10°C.

NWhen power is supplied using PoE Plus, the heater

will not work. Connect the VN-H657WPU to an AC

24 V power supply when using it in an environment

under -10°C.

Power turns on, but shuts down once the camera

starts rotating.

Is the adhesive tape attached during shipment

detached? Is there any foreign object inside the

product that prevents the camera from rotating?

If the camera unit is unable to rotate when you try to

turn it, the power will shut down automatically to protect

the equipment.

NRemove the adhesive tape attached during

shipment, and check whether the camera unit

rotates by turning it manually.

( P10 [Transportation] )A

Is there any problem with the power cable for

connecting this product to the power supply unit? (If the

cable is too long or thin, this may increase the

resistance and prevent the voltage from being properly

supplied.)

NConnect using a cable with a thickness/length

specified for this product.

( P23 [Installation and Connection PreparationsA

(VN-H657U)] )

( P29 [Mounting the Camera (VN-H657WPU)] )A

I do not know the IP address of the camera.

If no changes have been made to the factory default

settings, the IP address is 192.168.0.2, and the subnet

mask is 255.255.255.0.

If you have set the [IP Setting] to “DHCP Enable” and

if you start the camera on the LAN where no DHCP

server exists, you can start the camera with the factory

default IP address.

NIf you have a computer connected to the same LAN,

search for the IP address using

“JVC-VN-SearchTool” on the computer.

I cannot display the Settings page of the camera.

NCheck the current settings of Internet Explorer.

When a proxy server is in use, configure the proxy

server settings of the Internet Explorer accordingly.

Cannot find the menu items and operating items

of the Built-in Viewer described in the instruction

manual.

Is the firmware updated?

NCheck out the latest firmware from our website and

update the firmware as necessary.

( P10 [Updated Information] )A

88 Troubleshooting

Others

Unable to install Built-in Viewer/a warning

message appears when I start the Built-in Viewer.

NCheck the current settings of Internet Explorer. The

Built-in Viewer consists of a software component

called ActiveX. The ActiveX is usually installed

when the Built-in Viewer is used for the first time.

However, installation may be rejected depending

on the anti-virus software settings. In this case,

change the settings of the anti-virus software

before installing the Built-in Viewer.

When I install the Built-in Viewer, authentication

by VeriSign appears.

The Built-in Viewer has an electronic signature for

authentication by VeriSign.

If computers are connected to the Internet in the

network environment, the digital certificate of the

Built-in Viewer can be checked by VeriSign

authentication.

Videos sent via TCP do not play.

The camera can transmit a maximum of 40 videos via

TCP, and a maximum of 20 Built-in Viewer can be

connected to 1 camera.

If [Priority] of [JPEG Streaming] is set to the “Framerate”

mode, the frame rate requested by the clients are kept,

but the maximum number of streams is reduced.

The frame rate of displayed videos is low.

NIf the Built-in Viewer is in use, check the Built-in

Viewer settings.

If the network has a narrow bandwidth, the frame rate

will be limited.

If [Priority] of [JPEG Streaming] is set to the “Client

Number” mode, and if the number of streaming

requests increases, the images are distributed at a

frame rate lower than the preset rate.

If the distribution capability is exceeded, images are

distributed at the lower frame rate so that the upper

quantity limit of distribution data is not exceeded.

Multicast images do not play.

NStart manual multicast streaming from the

[Multicast] page of the camera.

( P64 [[Multicast] Page] )A

NDuring multicast reception on the Built-in Viewer,

check to ensure that [Destination Address] and

[Destination Port] in the [Multicast] page of the

camera coincide with [Multicast IP Address] and

[Multicast Port] of the Built-in Viewer. Also, use

multicast streaming on a network that supports

IGMPv2.

( P64 [[Multicast] Page] )A

( P85 [[Multicast] Settings] )A

Multicast streaming may be blocked by the Windows

7 Firewalls. In that case, you can go through the

firewalls as follows.

ASelect [Start]-[Control Panel]-[System and

Security].

BOpen [Check firewall status] under [Windows

Firewall].

COpen the [Advanced] menu and select [Inbound

Rules]-[New Rule].

DIn [New Inbound Rule Wizard], select “port” in

[Rule type].

EIn [Protocols and Ports], enter the port number for

“Specific local ports”.

FSelect “Allow the connection” in [Actions].

GSelect applicable conditions in [Profile].

HRegister an arbitrary character string for the

“Name” in [Name].

If your computer has multiple network cards, disable

the network cards to which the camera is not

connected. You can perform this as follows.

ASelect [Start]-[Network Connections].

BRight-click on the connection(s) not used for the

camera, and select “Disable”.

The image displayed is not smooth.

The camera image may not appear smooth at times

due to factors such as fluctuations in the CPU and

memory load, or network jitter.

NLower the [Framesize], [Framerate], and [Bitrate],

and check the image again.

( P45 [[Encoding] Page] )A

Troubleshooting 89

Others

A white zone appears in the Built-in Viewer.

For some computers, if [Start]-[Control Panel]-[Adjust

screen resolution]-[Make text and other items larger or

smaller] is set to “Medium - 125%” or “Larger - 150%”,

some parts of the Internet Explorer may be left white

with no graphics.

NIf this occurs, perform setting as follows.

Set [Start]-[Control Panel]-[Adjust screen

resolution]-[Make text and other items larger or

smaller] to “Smaller - 100% (default)”.

When 3D DNR is used, an afterimage appears.

When you use 3-dimensional noise reduction, in

principle, an afterimage can appear if you shoot a

moving object, however it is not a camera malfunction.

I cannot receive an alarm via TCP/UDP.

The port may be blocked by the Windows Firewall.

NExecute the following operation for the firewall of

the Windows environment on your PC.

ASelect [Start]-[Control Panel]-[System and

Security].

BOpen [Check firewall status] under [Windows

Firewall].

COpen the [Advanced] menu and select [Inbound

Rules]-[New Rule].

DIn [New Inbound Rule Wizard], select “port” in

[Rule type].

EIn [Protocols and Ports], enter the port number for

“Specific local ports”.

FSelect “Allow the connection” in [Actions].

GSelect applicable conditions in [Profile].

HRegister any character string for the “Name” in

[Name].

NFor more information on the firewall for the network

you are using or if you are still unable to resolve the

issue with the above operation, please consult your

network administrator or installation technician.

Characters of the file name registered in the FTP

server are garbled.

NWhen double-byte characters are to be used for the

file name, make use of an FTP server for which the

character code is EUC-JP.

Videos set to be exported are not saved to my

computer.

NRun the Internet Explorer as an administrator. You

can perform this as follows.

ARight-click Internet Explorer.

BSelect [Run as administrator].

The camera pans automatically

When [Auto Cleaning] is set to “ON”, this is not an

abnormality.

NCheck the current settings of [Auto Cleaning].

( P67 [[Maintenance] Page] )A

I cannot perform the PTZ operations.

The network bandwidth may be insufficient.

NEnsure that there is sufficient network bandwidth,

and operate in “100 M Full”.

Motion and tampering detection setting cannot be

performed.

Settings for motion detection and tampering detection

cannot be specified at the same time. If one of the

detection features (motion detection or tampering

detection) is currently enabled, an error message will

be displayed when you try to enable the other detection

feature.

NCheck the message displayed, set the currently

enabled feature to “OFF”, and perform the

detection setting again.

“Caution : The fan is stopped” appears on the

screen.

The internal fan is abnormal. Please consult your

dealer. Also, stop using this unit and turn off the power.

90 Troubleshooting

Others

Appendix (Restrictions during Multi-encoding)

Possible Encoder No.1 and No.2 Setting Combinations

0During multi-encoding, there is a limit to the total number of pixels per unit time that can be encoded

simultaneously by three encoders (total frame size and frame rate processed by each encoder).

0Encoder No.2 cannot be set to a frame size with a resolution higher than that of Encoder No.1.

0If you have selected an invalid combination on the Encode page, a pop-up message indicating that the

limit on the total number of pixels per unit time has been exceeded when you press the [OK] button.

0Refer to the table below for the settable Encoder No.1 and No.2 combinations.

30 - 1

15 - 10

7.5 - 5

3 - 1

10801920

9601280

7201280

480720

480640

360640

240352

240320

30 3 - 17.5 - 515 - 1025

Framerate

Framesize

Encoder No.2 settings

Encoder No.1 settings

30 - 1

25 - 1

15 - 1

9601280

7201280

10801920

9601280

7201280

480720

480640

360640

240352

240320

30 7.5 - 115 - 1025

Framerate

Framesize

Encoder No.2 settings

Encoder No.1 settings

J: Encoder No.2 settable, Encoder No.3 not settable

—: Both Encoder No.2 and Encoder No.3 not settable

92 Appendix (Restrictions during Multi-encoding)

Others

(*2)

(*1)

(*2)

(*2)(*2)

(*2)

(*2)(*2)(*2)

(*2)

(*1)(*1)(*1)(*1)

(*2)(*2)(*2)(*2)

30 - 1

25 - 1

240320

30 - 1

480720

30 - 1

480640

30 - 1

360640

30 - 1

240352

10801920

9601280

7201280

480720

480640

360640

240352

240320

Framerate

Framesize

Encoder No.2 settings

Encoder No.1 settings

ü: Encoder No.2 settable, Encoder No.3 setting arbitrary

ü(*1) : Encoder No.2 settable, Encoder No.3 setting restricted

ü(*2) : Encoder No.2 settable, Encoder No.3 setting restricted

—: Both Encoder No.2 and Encoder No.3 not settable

*1 For example, if Encoder No.1 is set to a frame size of 1920 1080 and a frame rate of 30 fps, ´

Encoder No.3 is operable, but will be subject to restrictions on the settable frame size and frame rate

values.

For details, refer to the following.

( P94 [Restrictions when Encoder No.1 is set to 1920 1080 30 fps] )A ´

*2 Encoder No.3 cannot be set to a frame size with a resolution higher than that of Encoder No.1.

Appendix (Restrictions during Multi-encoding) 93

Others

Restrictions when Encoder No.1 is set to 1920 1080 30 fps

´´

0When Encoder No.1 is set to a frame size of 1920 1080 and a frame rate of 30 fps, ´

Encoder No.3 will be subject to restrictions on the settable values depending on the setting of

Encoder No.2.

0If you have selected an invalid combination on the Encode page, a pop-up message indicating that the

limit on the total number of pixels per unit time has been exceeded when you press the [OK] button.

0Please refer to the table below for the maximum settable frame rate corresponding to each frame size

that is settable for Encoder No.3.

7.5

25 - 15

7.5

3 - 1

30 - 25

10 - 7.5

5 - 1

30 - 25

10 - 1

30 - 25

15 - 1

3 - 1

7.5

360640480640480720 240352 240320

480720

480640

360640

240352

240320

Framerate

Framesize

Settable Maximum Frame Rate for Encoder No.3

Encoder No.2 settings

—: Not settable

For example, if Encoder No.1 is set to 1920 1080 30 fps and Encoder No.2 to 720 480 30 fps, none of ´ ´

the frame sizes can be set for Encoder No.3, thus it has to be set to “OFF”.

94 Appendix (Restrictions during Multi-encoding)

Others

Produkt Specifikationer

Mærke:	JVC
Kategori:	Overvågningskamera
Model:	VN-H657WPU

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