REGISTER YOUR MELLERWARE BASICS WARRANTY
Thank you for purchasing a Mellerware product. Mellerware
guarantees that your product has been thoroughly inspected
and tested before being dispatched and is free from mechanical
or electrical defects and complies with the applicable safety
standards. With every Mellerware Basics product purchased
you will receive a 1 year warranty as detailed in the terms and
FIRST YEAR – 1 YEAR RETAIL WARRANTY
Should defects due to faulty parts or workmanship develop,
under normal domestic use, within 12 months from the original
date of purchase please return the product to the store from
where it was purchased for a refund or replacement at the
discretion of the brand. Mellerware appliances are intended for
domestic use only and not for industrial or professional use.
The Warranty, if the product is used outside of domestic use
or used in a commercial environment, is reduced to 3 months
with no extended warranty available, all other terms and
NB: Registration should be completed at www.creative-
housewares.co.za. Should you experience any technical
difculties you are welcome to contact our customer service
line on 086 111 5006 and one of our consultants will gladly
assist with the online warranty registration.
Before returning your product, check the following:
• Your household mains supply socket is in good condition,
• The mains supply circuit is not overloaded (white trip switch
on your DB board is off).
• You have read the trouble shooting guide in your Instruc-
• All accessories and parts are present.
The following conditions apply:
1. Please ensure you retain your original receipt as this must
be presented when making a claim under the terms of
the warranty. It is impossible to determine the warranty
period without proof of purchase, so please keep this in
a safe place. (NB. Your original receipt can be scanned
onto the Mellerware website [www.mellerware.co.za] or
Creative Housewares (Pty) Ltd [www.creativehousewares.
co.za] for safe storage.)
2. If a refund or exchange is required the product must
be complete with all accessories, parts and packaging.
Missing parts will render the warranty void. Any refund
or exchange remains at the brands discretion beyond the
implied warranty granted by the CPA.
3. Upon receipt of your appliance, check it for any transport
damage to ensure it is safe for use. Return it to the store
as soon as possible for exchange if damaged. The warranty
is void if products are damaged after use, so please do
not use a damaged product.
4. Any alteration made to the appliance purchased will void
5. Your product is designed for normal domestic household
use. Failure to read and comply with the instructions for
use, cleaning and maintenance will render your warranty
void, so please read these instructions carefully to ensure
your safety, and to get the most effective use from the
product (e.g. not removing limescale; water deposits; insect
infestation, and/or burnt products).
6. Any abuse, negligent, improper or accidental use or care
will render the warranty void and Creative Housewares
(Pty) Ltd will not be liable for any loss or damage.
7. Any attempted repair, or replacement of unauthorised
parts will render the warranty void, so please contact an
authorised service centre or ser vice agent for any service
8. NB: The warranty on replaced products will be from the
original date of purchase and not from when the date
9. All repairs carry a 3 month warranty even if this falls
outside of the warranty period.
10. Mellerware will attempt to conduct repairs within reason-
able time, this in line with industry standards but cannot
be held responsible or liable for any circumstances not
under the brand’s control.
11. This warranty does not apply to glass components, lters,
consumables, and other parts subject to fair wear and tear.
Repairs out of the warranty period:
If service or repair becomes necessary outside the warranty
period, this service is still available however all transport/post-
age, spares and labour costs will be for the customers’ account.
All chargeable repairs will require the customers’ written ac-
ceptance of the quote. Once the go-ahead has been received
Mellerware will undertake to conduct the repair within a
reasonable time and maintain the condition of the product as
received. All repairs carry a warranty of 3 months from the
For any service, enquiries and complaints, please contact our
Customer Care on 086 111 5006, e-mail help@chwsa.co.za
or WhatsApp on +27 63 014 0457 from 08h00 to 15h00
Monday to Friday excluding public holidays.
Please also note that the company is normally closed for 2
weeks around Christmas and New Year.
Please send all products to one of the listed service centres.
ONLINE WARRANTY REGISTRATION
WHY REGISTER YOUR WARRANTY?
Mellerware Basics pride ourselves on bringing premium quality appliances to market, and as a commitment to this level of quality we
offer a 1 year warranty on all of our products.
In addition to providing you with an online prole of your registered products we will also provide a host of value added benets:
• Discount voucher on product warranty registration
• Incentives and Competitions for registered users
• New recipes or ideas for your products
• New product developments - be the rst to get the latest appliances
• Special offers on promotional items
• Open your internet browser and visit www.mellerware.co.za
• Click on the “Register” link and create your username and
password. Or if you have done this already login with your
• Click on “Register your Warranty” and follow the easy
• Scan and upload your receipt.
• Open your internet browser and visit www.creativehousewares.co.za
• Click on the “Register” link and and create your username and
password. Or if you have done this already login with your username
• Click on “Register your Warranty” and follow the easy instructions.
• Scan and upload your receipt.
National Service Centre: 086 111 5006
www.creativehousewares.co.za
1. The online warranty system is a safe storage facility for your receipt.
2. You will be required to register on the Mellerware or Creative Housewares website. You will receive a username and password
once registered. This will give you access to your prole.
3. From your prole you will be able to load products that you have purchased. In order to successfully register your warranty you
will need to scan and upload your receipt to us.
4. All instructions on how to load your products are available inside your prole.
5. Please note that you must check that your receipt has been uploaded correctly. Creative Housewares cannot be held responsible
for faxes or les not received.
6. For assistance with registration please email: help@chwsa.co.za
How to Register your Online Warranty?
parts of the appliance in any liquid.
4.3. Do not use solvents, or products with an acid
or base pH such as bleach, or abrasive products,
for cleaning the appliance.
4.4. Never submerge the appliance in water or
any other liquid or place it under running water.
5.1. Take the appliance to an authorised support
centre if product is damaged or other problems
5.2. If the connection to the mains has been
damaged, it must be replaced, and you should
proceed as you would in the case of damage.
6.1. These electrical products, cables, batteries,
packaging, and the manual, should not be mixed
with general household waste. For proper recy-
cling, please take these products to your nearest
Creative Housewares office where they will be
accepted for recycling free of charge.
6.2. Alternatively, please contact your local
authority or household waste disposal service
for further details of your nearest designated
collection point. Correct product disposal saves
resources and prevents negative effects on
human health and the environment.
--------------------------------------------------------------------------------------------
Dankie vir u keuse om ’n Mellerware handelsmerk
produk te koop. Danksy die tegnologie, ontwerp
en werking en die feit dat dit voldoen aan die
strengste gehalte standaarde, is U verseker van
’n volle bevredigende gebruik en lang produk-
2. Verstelbare temperatuur beheer
2. Veiligheidsadvies en waarskuwings!
Lees hierdie instruksies sorgvuldig deur voordat
u die toestel aanskakel en hou dit vir toekomstige
verwysing. Versuim om hierdie instruksies te volg
en op te let kan lei tot ’n ongeluk.
2.1. Gebruik of werksomgewing:
2.1.1. Hou die werkarea skoon en goed belig.
Deurmekaar en donker gebiede lok ongelukke.
2.1.2. Gebruik die toestel in ’n goed geventileerde
2.1.3. Plaas die toestel nie op warm oppervlaktes,
soos kookplate, gasbranders, oonde of soort-
2.1.4. Hou kinders en omstanders weg as u die
oppervlak van die apparaat gebruik en weg van
ander hittebronne en met water in aanraking kom.
2.1.5. Plaas die toestel op ’n horisontale, plat,
stabiele oppervlak en weg van die ander hit-
tebronne en kontak met water.
2.1.6. Hou die toestel weg van vlambare materiaal
soos tekstiele, gordyne, kaste of papier, ens.
2.1.7. Moenie die vlambare materiaal naby die
2.1.8. Moenie die toestel gebruik in samewerking
met ’n programmeerder, tydhouer of ander toestel
wat dit outomaties aanskakel nie.
2.1.9. Moenie die toestel gebruik as die kabel of
2.1.10. Maak seker dat die spanning wat op
die etiket aangedui word, ooreenstem met die
netspanning voordat u die apparaat insit.
2.1.11. Konnekteer aan die hoof kragtoevoer met
’n minimum van 10 ampère.
2.1.12. Die muurprop van die toestel moet
behoorlik in die hoof prop pas. Moenie die prop
2.1.13. As u ’n multi-prop gebruik, moet u die
graderings nou-keurig nagaan, aangesien die
stroom wat deur verskeie toestelle gebruik word,
die gradering van die multi-plug maklik kan oorskry.
saanwysings te volg, maak die waarborg en die
aanspreeklikheid van die vervaardiger ongeldig.
3. Instruksies vir gebruik:
3.1.1. Verwyder die beskermende film van die
toestel (indien van toepassing).
3.1.2. Voordat u die produk vir die eerste keer
gebruik, maak die dele wat met voedsel in aanrak-
ing kom, skoon soos op die skoonmaakafdeling
3.1.3. Sommige dele van die toestel is liggies
gesmeer. Die eerste keer dat die toestel gebruik
word, kan dus effens rook. Na ‘n kort rukkie sal
3.1.1. Verwyder alle verpakkings materiaal
3.1.2. Maak seker die toestel word skoongemaak
soos beskryf in die skoonmaak seksie.
2.3.1. Die kabel moet ten volle afgewikkel word
3.2.2. Plaas jou toestel op ‘n plat, droë, stabiele
3.2.3. Heg die toestel aan die hoof kragtoevoer.
3.2.4. Kies die gewenste kook stelling deur die
verstelbare temperatuurbeheer te draai.
3.3.1. Draai die verstelbare temperatuurbeheer na
3.3.2. Ontkoppel van die hoof kragtoevoer.
3.3.3. Wag vir die toestel heeltemal afkoel.
3.3.4. Maak die apparaat skoon soos beskryf in
4.1. Ontkoppel van muurprop en laat toe om heel-
4.2. Maak die buitekant van die toestel met n
klam lap skoon en moet glad nie in water gedruk
4.3. Moenie oplosmiddels,suur,bleikmiddels of
skuur produkte gebruik om toestel skoon te
4.4. Moet nooit toestel onder lopende water was nie.
5.1. Neem die toestel na ’n gemagtigde onderste-
unings sentrum as die produk beskadig is of as
5.2. As die muurprop beskadig is, moet dit
vervang word, en u moet voortgaan soos u sou
doen in die geval van skade.
6.1. Hierdie elektriese produkte, kabels, batterye,
verpakking en die handleiding moet nie met alge-
mene huishoudelike afval gemeng word nie. Vir
behoorlike herwinning, neem hierdie produkte na
u naaste kantoor vir Creative Housewares, waar
dit gratis aanvaar word vir herwinning.
6.2. Kontak u plaaslike owerheid of huishoude-
like vullisdiens vir nadere besonderhede oor
u naaste aangewese versamelingspunt. Kor-
rekte produkverwydering bespaar hulpbronne
en voorkom negatiewe gevolge vir menslike
gesondheid en die omgewing.
--------------------------------------------------------------------------------------------
Gracias por elegir comprar un producto de la
marca Mellerware. Gracias a su tecnología, dis-
eño y funcionamiento, y al hecho de que supera
los más estrictos estándares de calidad, puede
garantizarse un uso totalmente satisfactorio y una
Thank you for choosing to purchase a Mellerware
brand product. Thanks to its technology, design
and operation and the fact that it exceeds the
strictest quality standards, a fully satisfactory use
and long product life can be assured.
2. Adjustable temperature control
2. Safety advice and warnings!
Read these instructions carefully before switching
on the appliance and keep them for future refer-
ence. Failure to follow and observe these instruc-
tions could lead to an accident. Clean all the parts
of the product that will be in contact with food, as
indicated in the cleaning section, before use.
2.1. Use or working environment.
2.1.1. Keep the working area clean and well lit.
Cluttered and dark areas invite accidents.
2.1.2. Use the appliance in a well ventilated area.
2.1.3. Do not place the appliance on hot surfaces,
such as cooking plates, gas burners, ovens or
2.1.4. Keep children and bystanders away when
2.1.5. Place the appliance on a horizontal, flat,
stable surface suitable for withstanding high
temperatures and away from other heat sources
2.1.6. Keep the appliance away from flammable
material such as textiles, curtains, cardboard or
2.1.7. Do not place flammable material near the
2.1.8. Do not use the appliance in association with
a programmer, timer or other device that automati-
2.1.9 Do not use the appliance if the cable or plug
2.1.10. Ensure that the voltage indicated on the
rating label matches the mains power supply volt-
age before plugging in the appliance.
2.1.11. Connect the appliance to the mains
power supply with an earth socket withstanding a
2.1.12. The appliance’s plug must fit into the
mains power supply socket properly. Do not alter
2.1.13. If using a multi plug check ratings carefully
as the current used by several appliances could
easily exceed the rating of the multi plug.
2.1.14. If any of the appliance casings breaks,
immediately disconnect the appliance from the
mains power supply to prevent the possibility of an
2.1.15. Do not use the appliance if it has fallen on
the floor or if there are visible signs of damage.
2.1.16. Do not force the power cord. Never use
the power cord to lift up, carry or unplug the
2.1.17. Do not wrap the power cord around the
2.1.18. Do not clip or crease the power cord.
2.1.19. Do not allow the power cord to hang or
to come into contact with the hot surfaces of the
2.1.20. Check the state of the power cord. Dam-
aged or tangled cables increase the risk of electric
2.1.21. The appliance is not suitable for outdoor
2.1.22. Power cord should be regularly examined
for signs of damage, and if the cord is damaged,
the appliance must not be used.
2.1.23. Do not touch the plug with wet hands.
2.2.1. Do not leave the appliance unat-CAUTION:
tended during use as there is a risk of an accident.
2.2.2. Do not touch the heated parts of the appli-
ance, as it may cause serious burns.
2.2.3. This appliance is only for domestic use, not
for industrial or professional use. It is not intended
to be used by guests in hospitality environments
such as bed and breakfast, hotels, motels, and
other types of residential environments, even in
farm houses, areas of the kitchen staff in shops,
offices and other work environments.
2.2.4. This appliance is not intended for use by
persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experi-
ence and knowledge, unless they have been given
supervision or instruction concerning use of the
appliance by a person responsible for their safety.
2.2.5. This appliance is not a toy. Children should
be supervised to ensure that they do not play with
2.3.1. Fully unroll the appliance’s power cable
2.3.2. Do not use the appliance if the parts or ac-
cessories are not properly fitted.
2.3.3. Do not use the appliance when empty.
2.3.4. Do not turn the appliance over while it is in
use or connected to the mains power supply.
2.3.5. Do not cover the cooking surface or food
with aluminium foil and other similar materials.
2.3.6. Unplug the appliance from the mains power
supply when not in use and before undertaking any
2.3.7. This appliance should be stored out of reach
2.3.8. Do not store the appliance if it is still hot.
2.3.9. Never leave the appliance unattended when in
use and keep out of the reach of children.
2.3.10. If, for some reason, the appliance were to
catch fire, disconnect the appliance from the mains
power supply and DO NOT USE WATER TO PUT
2.3.11. Do not operate the appliance for longer than
2.4.1. Make sure that the appliance is serviced
only by suitably qualified technician, and that only
original spare parts or accessories are used to
replace existing parts/accessories.
2.4.2. If the power cord is damaged, the manu-
facturer or its service agent or a similarly qualified
person must replace it in order to avoid a hazard.
2.4.3. Any misuse or failure to follow the instruc-
tions for use renders the guarantee and the
manufacturer’s liability null and void.
3.1.1. Remove the appliance’s protective film (if
3.1.2. Before using the product for the first time,
clean the parts that will come into contact with
food in the manner described in the cleaning
3.2.1. Unroll the power cord completely before
3.2.2. Place your appliance on a flat, dry, stable
3.2.3. Connect the appliance to the mains power
3.2.4. Select your desired cooking setting by turn-
ing the adjustable temperature control.
3.3 Once you have finished using the appliance:
3.3.1. Turn the adjustable temperature control to
3.3.2. Unplug the appliance from the mains power
3.3.3. Wait for the appliance to cool down
3.3.4. Clean the appliance as described in the
4.1. Disconnect the appliance from the mains
power supply and allow it to cool completely
before undertaking any cleaning task.
4.2. Clean the outer parts of the appliance with a
damp cloth with a few drops of washing-up liquid
and then dry. CAUTION! Do not immerse electrical
2.1.14. As enige van die omhulsels van die ap-
paraat breek, moet u die toestel dadelik van die
stroomkrag koppel om die moontlikheid van ’n
elektriese skok te voorkom.
2.1.15. Moenie die apparaat gebruik as dit op die
vloer geval het of as daar sigbare tekens van skade
2.1.16. Moenie die krag prop indwing nie. Gebruik
nooit die kragkabel om die toestel op te lig, te dra
2.1.17. Moenie die kragkabel om die toestel draai
2.1.18. Moenie die kragkabel knip of kreukel nie.
2.1.19. Moenie dat die kragkabel hang of met die
warm oppervlaktes van die toestel in aanraking
2.1.20. Gaan die toestand van die kragkabel na.
Beskadigde of deurmekaar kabels verhoog die
risiko van elektriese skok.
2.1.21. Die apparaat is nie geskik vir buitegebruik
2.1.22. Die kragkabel moet gereeld ondersoek
word vir tekens van skade, en as die kabel beska-
dig is, moet die apparaat nie gebruik word nie.
2.1.23. Moenie die prop met nat hande aanraak
2.2. Persoonlike veiligheid:
2.2.1. Moenie die toestel WAARSKUWING:
onbewaak maak tydens gebruik nie, aangesien
daar ‘n ongeluk gevaar is. 2.2.2. Moenie aan die
verhitte dele van die apparaat raak nie, aangesien
dit ernstige brandwonde kan veroorsaak. 2.2.3.
Hierdie toestel is slegs vir huishoudelike gebruik,
nie vir industriële of professionele gebruik nie. Dit
in gasvryheidsomgewings soos
bed en ontbyt, hotelle, motels en ander tipes
woongeboue te gebruik nie, selfs in plaashuise,
areas van kombuispersoneel in winkels, kantore en
2.2.4. Hierdie toestel is nie bedoel
vir gebruik deur persone (insluitend kinders) met
verminderde fisiese, sensoriese of geestelike
vermoëns, of gebrek aan ondervinding en kennis,
tensy hulle toesig of instruksies aangaande die
gebruik van die toestel deur ‘n persoon wat vir hul
veiligheid verantwoordelik is, gegee is.
2.2.5. Hierdie toestel is nie ‘n speelding nie.
Kinders moet toesig gehou word om te verseker
dat hulle nie met die toestel speel nie.
2.3. Gebruik en versorging:
2.3.1. Die kabel moet ten volle afgewikkel word
2.3.2. Die toestel moet nie gebruik word as die
parte of bykomstighede nie behoorlik pas
2.3.3. Die toestel moet nooit leeg gebruik word nie.
2.3.4. Die Toestel moet nooit gedraai word terwyl
dit in werking is of in die muurprop gekoppel is
2.3.5. Moet nie die kookoppervlak of kos met
aluminiumfoelie en ander soortgelyke materiale
2.3.6. Ontkoppel die toestel van die hooftoevoer
as dit nie in gebruik is nie en laat dit heeltemal
afkoel voordat dit skoongemaak word.
2.3.7. Die toestel moet buite bereik van kinders
2.3.8. Moenie die toestel stoor as dit nog warm is.
2.3.9. Moet die toestel nooit sonder toesig laat
wanneer dit in gebruik is en hou buite bereik van
2.3.10. As die toestel, om een of ander rede,
aan die brand raak, skakel die toestel af van die
kragtoevoer af EN MOET WATER GEBRUIK OM
2.3.11. Moenie die toestel vir langer as `n uur
2.4.1. Maak seker dat die toestel slegs deur ‘n
toepaslike gekwalifiseerde tegnikus bedien word,
en dat slegs oorspronklike onderdele of toebehore
gebruik word om bestaande dele/toebehore te
2.4.2. As die kragtoevoer beskadig is, moet die
vervaardiger of sy diensagent of ‘n soortgelyke
gekwalifiseerde persoon dit vervang om gevaar te
2.4.3. Enige misbruik of versuim om die gebruik-
27200SBKD & 27200SD_IM_A3.indd 1
27200SBKD & 27200SD_IM_A3.indd 1
27200SBKD & 27200SD_IM_A3.indd 1
27200SBKD & 27200SD_IM_A3.indd 127200SBKD & 27200SD_IM_A3.indd 1
2022/08/17 12:37
2022/08/17 12:37
2022/08/17 12:37
2022/08/17 12:372022/08/17 12:37
