
Opens a menu with items that affect the current 
While  you  are  on  the  home  screen,  tap  to  view 
Long  tap  to  open  the  most  recently  used 
Opens the Home screen. If you are viewing any of 
the  extended  Home  screens,  opens  the  main 
Long tap to open Google Now.
Takes  you to  the  previously  opened screen  until 
If  the  onscreen  keyboard  is  open,  closes  the 
Tap    on the menu screen or the home screen to open the dialpad for 
By default, the dialer will display a list of contacts on which calls have been 
made very often and the contacts which have been marked as favorites. 
You may view the call log and the list of contacts by swiping towards left.
You can view the dialpad by tapping    .   
The mains voltage (V) specified on the power supply unit must 
not be exceeded to prevent damage to the charging device. The 
power  supply  must  be  plugged  into  an  easily  accessible  AC 
power socket when charging the battery.
You  may  only  open  the  phone  to  replace  the  battery  (if  not 
inbuilt),  SIM  card  and  micro SD  card.  You  must  not  open  the 
battery  under  any  circumstances.  All  other  changes  to  this 
device are strictly prohibited and will invalidate the warranty.
The  phone  may  cause  interference  in  the  vicinity  of  TV  sets, 
Only use Micromax specified batteries and charging devices.
The battery may cause damage, injury or burns if a conductive 
material  closes  the  circuit  of  the  terminals.  Exercise  care  in 
handling  any  charged  battery,  particularly  when  placing  it 
inside your pocket, purse or other container with metal objects. 
Do not dispose of batteries in fire as they may explode.
Do not use the phone while driving. When you have to use the 
phone, please use the earpiece.
Please put the phone safely in the phone stand. Do not put it 
onto any  passenger seat  or any  place from  which it  may fall 
down during collision or emergency braking.
Flight is influenced by interference caused by the phone. It is 
illegal  to  use  a  phone  on  the  airplane.  Please  turn  off  your 
The  phone  must  be    repaired  by  Micromax  authorized 
personnel only. Repairing this phone by yourself other than our 
authorized  service agents/centers  goes against  the  warranty 
Your device is a product of superior design and craftsmanship and should 
be handled with care. The following suggestions will help you protect your 
•  Keep  the device dry.  Precipitation, humidity,  and all types  of liquids or 
moisture can rust the electronic circuits. If your device gets wet, remove 
the battery, wipe it with a dry cloth and take it to an authorized service 
•  Do  not  store  the  device  in  high  or  cold  temperature.  Extreme 
temperatures  can  shorten  the  life  of  electronic  devices  and  damage 
•  Do not use or store the device in dusty, dirty areas. Its moving parts and 
electronic components can get damaged.
•  Do not attempt to open the device other than as instructed in this guide. 
•  Do  not  drop,  knock,  or  shake  the  device.  Rough  handling  can  break 
internal circuit boards and fine mechanics.
•  Do not use harsh chemicals, cleaning solvents, or strong detergents to 
clean the device. Only use a soft, clean, dry cloth to clean the surface of 
•   Do not store  your device near  magnetic fields or  allow your device  to 
come in contact with magnetic fields for extended period of time. 
•  Please put the battery in a cool and well-ventilated place out of direct 
sunlight. We recommend you to charge the battery at room temperature 
•  Batteries have life cycles. After a full charge, if the power reserve of the 
battery tend to deplete inordinately faster than usual, the battery life is 
at an end. Replace the battery with a new battery of the same make and 
• Use manufacturer approved batteries, chargers, accessories and supplies. 
Micromax  will  not  be  held  responsible  for  user’s  safety  when  using 
unapproved accessories or supplies.
•  Do not discard the battery with household trash. Please dispose of used 
battery according to your local environmental laws and guidelines.
The  WEEE  logo  (shown  at  the  left)  appears  on  the 
product  (battery,  handset,  and  charger)  to  indicate 
that this product must not be disposed off or dumped 
with  your other  household  wastes.  You  are liable  to 
dispose  of  all  your  electronic  or  electrical  waste 
equipment  by  relocating  over  to  the  specified 
collection point for recycling of such hazardous waste.
Collection and proper recovery of your electronic waste equipments at the 
time of disposal will allow us to help preserve the environment. Recycling 
of the electronic waste equipment will ensure safety of human health and 
environment.  For  more  information  on  best  practices  for  disposal  of 
electronic and  electrical waste, please  visit to our  web site: www.micro-
Note: Micromax will not bear any responsibility for any incompliance with 
the above mentioned guidelines or improper usage of the mobile phone.
By default, the access point name gets configured once you insert 
the  SIM  or  your  network  provider  sends  the  access  point  name 
settings  via  SMS.  You  may  need  to  install  these  settings.  If  the 
access point names  are  not listed by default,  please contact  your 
network provider for the same.
To configure Internet, go to                           and tap the Data Usage 
SIM  connection  on  which  data  connection  is  to  be  enabled.  Under  the 
selected SIM tab, enable the   option.Cellular data
You  may  also  need  to  configure  the  access  point  name  for  the  data 
You can configure the access point name from:
                       More       Cellular networks       Access Point Names
You can use your Q391 as a modem and connect your PC or laptop to the 
Internet, when required. Start using your SIM data pack on other handset, 
Go to                        More         Tethering & portable hotspot.
Connect  your  phone  with  your  PC/Laptop 
Enable the   option.USB tethering
Select your phone network as the network 
connection  in  your  PC/laptop  and  get 
Pair  your  phone  with  the  Bluetooth 
enabled PC/laptop via Bluetooth pairing 
Enable the Bluetooth tethering option 
On  the  paired  PC/laptop,  select  the 
Bluetooth  device  (your  phone)  and 
choose to connect to the Internet.
Turn  on  the    option  in  your Wi-Fi  hotspot
On  the  other  Wi-Fi  enabled 
PC/laptop/handset, choose your phone as a 
Wi-Fi network to connect with it.
View  and  configure  Wi-Fi  hotspot  settings 
by tapping the  option.Wi-Fi hotspot 
Your mobile operator will charge you based on your data usage.
In addition to Gmail, you can configure other email accounts from:
Also, you can download desired email application from the Play Store and 
access emails from the respective application.
Notifications  get  listed  in  the  notification  panel  for  all  events,  such  as 
missed calls and text messages, as and when they happen in the device. 
Also, you can now view notifications from the lock screen directly.
Open Notification Panel  Close Notification Panel 
Your  phone  has  gravity  sensor  to  detect  gravity  and  display  correct 
orientation based on the motion. 
You can enable/disable the auto-rotate feature by tapping  on Auto-rotate 
the toolkit quick access panel.
You can enable/disable the auto-rotate feature from:
Set  voice  commands  to  unlock  the  phone. 
Also,  you  can  set  wake  up  commands  to 
unlock and launch  dialpad/messaging/cam-
Connect the dots to form a pattern and use 
Set  and  use  an  alphanumeric  password  of 
atleast 4 characters to unlock the phone.
Set  a  PIN  of  atleast  four  digits    as  the 
Google Search is available on the home screen and in the application menu 
You can type your search keywords or can even speak up as your search 
supports  voice  recognition  also.  Use  voice  commands  to  access  various 
useful sections on your handset.
Tap and hold an item to view the list of actions based on the selected item 
and  condition. Also,  you  can  move  an item  from  the  Apps  screen to  the 
home screen using this method.
Tap and hold an item and move your finger on the screen until you reach 
the target position. The item follows your finger.
Place a finger on the screen and steadily slide  your finger in the  desired 
For  example,  when  you  are  viewing  a  picture,  to  view  the  next  picture, 
You can open any image or web page and then use your thumb and index 
finger to zoom in/out through the pinch gesture.
Tap quickly twice on a webpage, map, or other screen to zoom. 
For example, double-tap  a section  of a webpage in  the browser  to zoom 
Some applications display the keyboard by default. In others, you will be 
required  to  tap  a  text  field,  where  you  want  to  enter  text,  to  open  the 
Using the Onscreen Keyboard
Tap and hold the        key to view the list of recently used applications. You 
can easily remove items from the list to free some memory and make your 
Drag an item towards left 
Tap the  (close) icon on the X 
There are two ways to remove items from the list
Store,  use,  and  synchronize  contact  details  in  your  contact  list.  You  can 
mark contacts as favorites in your phonebook. Use tabs or swipe left and 
right to view the list of contacts and favorite contacts list.
Some  locations  may  require  you  to  disable  all  the  network-related 
functions  of  your  mobile.  The  Airplane  Mode  allows  you  to  disable  all 
incoming and outgoing calls, Wi-Fi, and Bluetooth connections.
Add a new contact   the contacts list by tapping   icon and then to
entering  the  contact  name,  number  and  details  in  the  respective 
Tap            on  the  menu  screen  or  the  home  screen  to  go  to  the 
messaging section and then tap    to compose a message.
Tap the      icon to view the types of files that can be attached and 
then select the desired type of attachment. 
Tap to select the composition text box and enter your message body in 
Enter the contact name (if it exists) or enter the phone number. You can 
tap the   icon to view and select contact(s) from the contact list.
You can use the Gallery to view pictures, play videos, and share files. Tap an 
album to open its contents. 
Press  the  phone’s  volume  up/down  keys  on  the  right  side  of  the 
phone to adjust the volume.
You can  use an  SD card to  increase the storage  capacity for your 
multimedia files such as music, photos, emails, and so on. 
You can listen to your favorite FM channels using the inbuilt FM receiver of 
your phone. Before starting the FM, you need to plug-in the headset as it 
works  as  antenna  for  the  FM  radio.  Use  the  intuitive  icons  in  the  radio 
interface to enjoy the features of your inbuilt FM radio.
Press  the  phone’s  volume  up/down  keys  on  the  right  side  of  the 
phone to adjust the volume.
Settings, Networks, & Applications
Your phone can connect to networks and devices, including Internet, Wi-Fi, 
Bluetooth,  and  devices,  such  as  headsets.  You  can  also  transfer  files 
to/from your PC through the data cable.
If  the  device  you  want  to  pair  with  is  not  in  the  list,  make  it 
discoverable and then tap the    icon on the Bluetooth screen and 
Pair With Bluetooth Devices
Google  Maps  is  an  app  from  Google  that  gives  you  access  to  various 
map-related  services.  You  can  view  your  location  on  a  map,  search  for 
different landmarks, find directions to locations, and even view Street View 
photos from around the  world. The  built-in navigation  works with  GPS to 
give  step-by-step  route  guidance  while  driving  or  walking.  You  can 
download maps to use offline, when you don't have an Internet connection. 
For  the  best  experience  with  Google  Maps,  configure  the  following 
Enable location access from                              Location. 
To pair your Q391 with some other Bluetooth device:
If Bluetooth is off, tap Bluetooth and turn it on. Your phone scans and 
displays the list of Bluetooth devices in range.
Tap the ID of the other device in the list to pair with it. 
You  will be prompted to confirm passkey on both devices. Tap Pair to 
confirm the passkey and pair the devices. On successful pairing, your 
phone connects to the device.
Go to        to start using Google Maps.           
Internet connection  is required for  using Google Maps.  When you 
use the map, you use your Internet connection to transfer data to 
Your phone comes with a host of applications to make your life easier and 
more  convenient.  The  Android  phones  offer  users  access  to  unlimited 
entertainment  sources.  You  can  download  applications,  games,  movies, 
and  books  from  the  ever-increasing  Google  Play  Store.  New  items  get 
added  almost  daily  to  the  Play  Store  to  give  users  a  never-ending  fun 
To  view  and  manage  the  list  of  all  inbuilt,  downloaded,  and  running 
applications, go to                          .Apps
The Google Maps application may not be available in every street, 
Micromax  does  not  guarantee  the  accuracy  of  any  directional 
To download applications, games, movies, and books from the Google Play 
Store, go to                to access the Google Play Store. View the details 
and download items, as desired.
Not all items are free of cost in the Google Play Store. 
You need to have an Internet connection and be signed in to your 
Google Account to use the Google Play Store.
Switch  off  your  device  in  any  area  with  potential  explosive 
atmosphere. Sparks  arising  out of  radio frequency  may cause 
fire or explosion. Therefore switch off your device at refueling 
stations, fuel depots, chemical plants or places where blasting 
operation  is  in  progress.  Remember  to  comply  with  legal 
requirements and local restrictions when using the phone.
Your  Phone’s  radio  waves  may  interfere  with  inadequately 
shielded medical devices. Consult a physician or manufacturer 
of  the  medical  device  to  know  whether  they  are  adequately 
shielded from external Radio Frequency. Switch off your device 
when regulations require you to do so.
Always keep the phone and accessories out of reach of small 
children. Small parts such as the SIM card or microSD card can 
be dismantled and swallowed by small children.
Do  not  place  the  phone  near  electromagnetic  data  carriers 
such as credit/Debit cards. Information stored on them could 
Permanent damage to hearing may occur if you use earphones 
at high volume for prolonged periods. Set your volume to a safe 
level.  If  you  experience  discomfort  in  your  ears,  reduce  the 
volume or discontinue the use of your earphones.
Manufacturers  of  medical  devices  recommend  a  minimum 
distance of 15.3 cm (6 inches) between a wireless device and 
an implanted medical device such as pacemaker or cardiverter 
defibrillator  to  avoid  issues  arising  out  of  radio  frequency 
Taking Care of Your Device
All rights reserved. Reproduction, transfer, distribution or storage of part or 
all of the contents in this document in any form without the prior written 
permission of Micromax is strictly prohibited.
You can  personalize your home  screen with shortcut  icons, widgets, and 
wallpapers. To view quick options to change wallpaper and  add widgets, 
tap the     key. You can add extensions to the home screen by dragging an 
item to the right edge of the screen until a new screen appears. Your Q391 
will show only those extended home screens that have some shortcut/wid-
get placed on them. Swipe left or right on the home screen to view the next 
In  the  bottom  pane,  there  will  be  five  launcher  icons  for  you  to  open 
different  sections  in  the  phone.  Except  the  application  launcher  in  the 
middle of the pane, you can rearrange and manage the other four icons. Tap 
and hold to select a launcher icon and then you can rearrange, change, or 
Widgets allow placing application shortcuts on your home screen. You can 
place analog clock, your recent call logs, and other such sections of your 
phone  on  the  home  page  and  access  them  directly!  View  all  available 
widgets by tapping the       key from  the home  screen and  then tapping 
Tap      to view all  inbuilt and installed applications. In  the application 
menu, tap and hold any application to take it to the home screen; release 
the hold to place at any desired location on the home screen.
17 18 2523 262422212019 27 28 29 30 31
When you receive a notification, its  icon appears in  the status bar,  along 
with  a  brief  summary.  You  may  clear  each  notification  separately  by 
swiping it towards left or right. 
Toolkit  provides  you shortcuts  to  manage  basic  phone features,  such  as 
Airplane Mode, Wi-Fi, Display Brightness, and many more.  
Swap between the Notifications and Toolkit
Swipe down to open the notification panel. Swipe up to close the notification panel.
Long tap a notification to view the notification generating application. 
For Example, "Phone" will generate "Missed call" notification.
Tap  the  icon  to  clear  all  the 
Use  two  fingers  to  drag  down  the 
toolkit quick access panel.
Swipe right or left on the upper pane of the notification or toolkit panel to swap.
Also, you can swipe up and down to swap between the two sections.
You can  generally drag  items from  one location  to another  on the home 
screen. Also, you  can delete items from  the home  screen by holding the 
item  and  dragging  it  to  the  label  that  becomes  available  only Remove 
when you hold the item on the Home screen. 
Application launcher or Application menu is available right in the middle of 
the home screen bottom pane. 
You  can  synchronize  your  contacts  list  with  any  of  your  accounts 
configured on this device. 
To synchronize your contact list:
1.     Tap the    key  while on the contacts screen and then tap  . Accounts
2.    Select  or  add  the  account(s)  with  which  contact  list  is  to  be 
Your contacts synchronization will take few seconds to complete. 
To synchronize contacts, you need to have Internet connectivity via 
your SIM or Wi-Fi. If your Sync does not proceed as expected, check 
Synchronize Your Contact List
Micromax Q391 comes with Android 5.0, Lollipop. With a more interactive 
user interface, this latest version of Android  OS will definitely make  your 
mobile  experience  better  and  faster.  Enhancements  have  been  made  in 
various  sections,  such  as  dialer,  notifications,  and  recent  applications  to 
improve  the  usability.  Also,  you  will find  some  useful  new  features  that 
have been introduced in Android 5.0.
Please  read  all  safety  precautions  and  this  manual  carefully  before 
using your device to ensure safe and proper use.
The  descriptions  in  this  manual are  based  on  the  default  settings  of 
Available  features  and  additional  services  may  vary  by  device, 
software, or service provider.
Applications and their functions may vary based on the country, region, 
software  or  hardware  specifications.  Micromax  is  not  liable  for 
performance issues caused by third-party applications.
The colors, specifications, functions and graphics shown/mentioned in 
the user manual may differ from the actual product. In such a case, the 
latter shall govern. Images shown are for representation purpose only. 
Specifications  are  subject  to  change  without  prior  notice.  Micromax 
keeps the right to modify the content in this user guide  without  prior 
Upon first use of your device, your device will send information related 
to  your  mobile,  IMEI  numbers,  location  details  and  other  software 
details through SMS* automatically. This information may be used as 
further specified in Micromax privacy policy**. 
Talk  and  standby times  are  affected  by  network preferences,  type of 
SIM  cards,  connected  accessories  and  individual  usage  patterns. 
Services  and  some  features  may  be  dependent  on  the  network, 
service/content providers, SIM cards, compatibility of the devices used
and the content formats supported.
Other  product  logos  and  company  names  mentioned  herein  may  be 
trademarks or trade names of their respective owners.
*Operator tariff shall be applicable for SMS. 
**Micromax privacy policy is available at www.micromaxinfo.com.
Your  Q391  is  a  dual  SIM  phone  with  expandable  memory.  This  handset 
supports Micro SIM card only. 
Switch  off  your  phone  before  SIM/memory  card  insertion/removal  and 
insert the card(s) in the slots correctly. 
SIM and Memory Card Insertion
Please keep the SIM card out of the reach of children.
1
Switch  off  your  phone  and  remove  the  rear  cover,  as  illustrated 
The  card  and  the  contacts  are  vulnerable  to  damage  due  to 
scratching  or  bending.  Therefore,  be  careful  when  inserting  or 
Use only compatible memory cards with this device. Incompatible 
memory cards may damage the card or the device and corrupt the 
Turn  On  :  Press  the  Power  key  for  3-4 
Wake  up the Screen : Firmly press the 
Power  key  to  wake  up  the  screen  or  to 
Turn Off : Wake up the screen first. Now, 
long press the Power key then tap "Power 
off" to turn off the phone.
Quick Options : Wake up the screen first. 
Now, press the Power key for 2 seconds 
Adjust the in-call, media, and ringtone 
volume  from  the  volume  keys 
available  on  the  right  side  of  the 
Before using the device for the first time, we recommend you to use the 
power adapter to charge the battery for atleast 1-2 hours. 
Connect  the  power  adapter  to  the  power  outlet  and  the  USB  cable,  as 
illustrated in the following image:
When turned on, the battery level and charging status gets displayed in the 
upper-right corner of the screen. 
Use  only  Micromax  chargers  and  cables.  Other  chargers  or  cables  can 
cause the battery to explode or damage your device. This may invalidate 
Some  applications  and  services  of  your smartphone  may  require  you  to 
sign in to your Gmail account. If you do not have an existing Gmail account, 
you can easily sign up and create a new account from the Gmail app in your 
Configuring Gmail account will not only allow you to access your emails but 
will also enable you to sync your phone calendar and contacts with your 
Gmail  account.  Changing  your  handset  and  taking  contact  list  backup 
cannot get easier.  addition to this, your Gmail account lets you take full In 
advantage of applications and services offered by Google on your Android 
phone. Configure your Google account on this handset to get an ease-of-ac-
cess and sync your preferences and data on some applications rendered by 
Network  connection  is  required  for  a  successful  Gmail  account 
Wake up the screen by firmly pressing the Power key.
Place your finger on the lock icon and swipe up to unlock the screen.
Choose and set a screen unlocking technique from:
By default, Swipe Unlock is your unlocking technique. 
It is important to remember the passwords and commands, which you set 
for your phone. A forgotten password cannot be retrieved.
After typing, tap       key to close the keyboard.
Tap and hold the text field to open a menu and to cut/copy/paste 
Display When device is rotated
To activate the airplane mode:
Open the toolkit panel and tap   option.Airplane mode
.........................................................................................
Using the Onscreen Keyboard 
...................................................
..............................................................................
Make a Call ................................................................................................
....................................................................................................
Synchronize Your Contact List 
....................................................
........................................................................................
........................................................................................
.......................................................................................................
........................................................................................................
............................................................................................
...................................................................................................
Settings, Networks, & Applications 
................................................
.................................................................
..................................................................
Pair With Bluetooth Devices 
.......................................................
.....................................................................................
.....................................................................
................................................................................
Taking Care of Your Device 
................................................................
................................................................
..............................................................................
...................................................................................................
Android  5.0  ............................................................................................... 
Read Me First ...........................................................................................
Disclaimer ..................................................................................................
Understand Your Phone........................................................................
SIM and Memory Card Insertion.......................................................
Handset Keys ............................................................................................
Power  Key  ..........................................................................................
Volume Keys .......................................................................................
Navigation Keys ................................................................................
Charge the Battery .................................................................................
Home Screen ............................................................................................ 
Application Launcher ............................................................................ 
Account Configuration .......................................................................... 
Google Account .................................................................................
Other Accounts ..................................................................................
Notifications .............................................................................................
Gravity Sensor ..........................................................................................
Phone Security .........................................................................................
Unlock the Screen ............................................................................
Phone Unlocking Methods ...........................................................
Smart Lock ..........................................................................................
Google Search .........................................................................................
Using the Touch Screen ......................................................................
Tap and Hold .....................................................................................
Drag  an  Item  .....................................................................................
Swipe  ....................................................................................................
Using the Pinch Zoom ....................................................................
2
Insert the SIM card(s) in the card slot(s).
3
Insert the memory card in the memory card slot.
Protect your phone from unauthorized access. Once locked, the phone can 
be unlocked by providing the unlocking password set while choosing the 
Smart Lock feature allows you to disable the applied phone unlock method 
when connected to a specific device or the handset is at a specific place or 
using the face unlock method.
You may set these smart lock methods from:
The Smart  Lock  option will  get unlocked  only  when you  apply a 
screen lock method other than "Swipe".