General Warranty
We warrant that the product will be free from defects in materials and workmanship
for a period of 3 years from the date of purchase of the product by the original
purchaser from our company. The warranty period for accessories such as probes
is 12 months. This warranty only applies to the original purchaser and is not
transferable to a third party.
If the product proves defective during the warranty period, we will either repair the
defective product without charge for parts and labour, or will provide a replacement
in exchange for the defective product. Parts, modules and replacement products
used by our company for warranty work may be new or reconditioned like new. All
replaced parts, modules and products become the property of our company.
To obtain service under this warranty, the customer must notify our company of the
defect before the expiration of the warranty period. Customer shall be responsible
for packaging and shipping the defective product to our designated service centre,
a copy of the customer's proof of purchase is also required.
This warranty shall not apply to any defect, failure or damage caused by improper
use or improper or inadequate maintenance and care. We shall not be obligated to
furnish service under this warranty a) to repair damage resulting from attempts by
personnel other than our company representatives to install, repair or service the
product; b) to repair damage resulting from improper use or connection to
incompatible equipment; c) to repair any damage or malfunction caused by the use
of not our supplies; or d) to service a product that has been modified or integrated
with other products when the effect of such modification or integration increases
the time or difficulty of servicing the product.
Please contact the nearest sales and service offices for services.
Excepting the after-sales services provided in this summary or the
applicable warranty statements, we will not offer any guarantee for
maintenance definitely declared or hinted, including but not limited to the
implied guarantee for marketability and special-purpose acceptability. We
should not take any responsibilities for any indirect, special or consequent
damages.
