Panasonic KX-TGC412 Manual
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Side 1/48
Operating Instructions
Digital Cordless Phone
Model No. KX-TGC410E
KX-TGC412E
KX-TGC413E
Digital Cordless Answering System
Model No. KX-TGC420E
KX-TGC422E
KX-TGC423E
KX-TGC424E
KX-TGC425E
Model shown is KX-TGC410.
Before initial use, see “Getting Started”
on page 11.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
TGC41x_42xE(en)_0229_ver011.pdf 1 2016/02/29 15:10:36
Introduction
Model composition .......................................3
Accessory information ..................................3
General information ......................................5
Graphical Symbols for Use on Equipment and
Their Descriptions ........................................6
Important Information
For your safety .............................................7
Important safety instructions ........................8
For best performance ...................................8
Other information .........................................9
Specifications ...............................................9
Getting Started
Setting up 11...................................................
Controls 13......................................................
Display icons 14..............................................
Turning the power on/off 15............................
Language setting ........................................15
Date and time 15.............................................
Recording your greeting message 15.............
Other settings 16.............................................
Making/Answering Calls
Making calls 17...............................................
Answering calls 17..........................................
Useful features during a call .......................17
Intercom 19.....................................................
Key lock ......................................................19
Phonebook
Phonebook 20.................................................
Speed dial 21..................................................
Programming
Menu list 23.....................................................
Alarm 27..........................................................
Nuisance call block 27....................................
Other programming 28....................................
Caller ID Service
Using Caller ID service ...............................31
Caller list 31....................................................
Answering System
Answering system 33......................................
Turning the answering system on/off 33.........
Greeting message 33......................................
Listening to messages 34...............................
Remote operation .......................................35
Answering system settings .........................36
Useful Information
Voicemail service 38.......................................
Character entry 38..........................................
Error messages 40..........................................
Troubleshooting 40.........................................
Conditions of guarantee 45.............................
Index
Index 46...........................................................
2
Table of Contents
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Model composition
n
n
n
nn KX-TGC410 series KX-TGC420 series
n
n
n
nn
RModel shown is KX-TGC412. Model shown is KX-TGC422.R
Series Model No. Base unit Handset
Part No. Part No. Quantity
KX-TGC410
series
KX-TGC410 KX-TGC410 KX-TGCA41 1
KX-TGC412 KX-TGC410 KX-TGCA41 2
KX-TGC413 KX-TGC410 KX-TGCA41 3
KX-TGC420
series
KX-TGC420 KX-TGC420 KX-TGCA41 1
KX-TGC422 KX-TGC420 KX-TGCA41 2
KX-TGC423 KX-TGC420 KX-TGCA41 3
KX-TGC424 KX-TGC420 KX-TGCA41 4
KX-TGC425 KX-TGC420 KX-TGCA41 5
Accessory information
Supplied accessories
No.
Supplied handset qty. 1 unit*1 2 units*2 3 units*3 4 units*4 5 units*5
Accessory item/
Part number Accessory quantity
AAC adaptor for base unit/
PNLV226E0X
11111
BTelephone line cord/
PNJA1113Y (Black/for U.K.)
or PNJA1037Z
(Transparence/for U.K.)
11111
CRechargeable batteries
*6 2 4 6 8 10
DHandset cover
*7 12345
ECharger/PNLC1074ZB – 1 2 3 4
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 3
Introduction
TGC41x_42xE(en)_0229_ver011.pdf 3 2016/02/29 15:10:36
No.
Supplied handset qty. 1 unit*1 2 units*2 3 units*3 4 units*4 5 units*5
Accessory item/
Part number Accessory quantity
FAC adaptor for charger/
PNLV233EKX
–1234
*1 KX-TGC410/KX-TGC420
*2 KX-TGC412/KX-TGC422
*3 KX-TGC413/KX-TGC423
*4 KX-TGC424
*5 KX-TGC425
*6 See page 4 for replacement battery information.
*7 The handset cover comes attached to the handset.
A B C D E F
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory item Model number/Specifications
Rechargeable
batteries
*1
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
– 1.2 V
– Minimum amperage of 550 mAh
DECT repeater KX-A405, KX-A406
*1 Replacement batteries may have a different capacity from that of the supplied batteries.
We recommend using Panasonic rechargeable batteries.
Other information
RDesign and specifications are subject to change without notice.
RThe illustrations in these instructions may vary slightly from the actual product.
Sales and support information
Customer Communications Centre
RFor customers within the U.K.: 0344 844 3899
RFor customers within Ireland: 01289 8333
RFor further support on your product, please visit our website: www.panasonic.co.uk
4Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Introduction
TGC41x_42xE(en)_0229_ver011.pdf 4 2016/02/29 15:10:37
Direct Sales at Panasonic U.K.
ROrder accessory and consumable items for your product with ease and confidence by phoning
our Customer Communications Centre Monday - Friday 9:00am - 5:00pm (Excluding public
holidays).
RGo on line through our Internet Accessory ordering application at www.pas-europe.com
RMost major credit and debit cards accepted.
RAll enquiries transactions and distribution facilities are provided directly by Panasonic U.K.
RAlso available through our Internet is direct shopping for a wide range of finished products.
Take a browse on our website for further details.
shop.panasonic.co.uk/
General information
RThis equipment is designed for use on the U.K. and Ireland analogue telephone network.
RIn the event of problems, you should contact your equipment supplier in the first instance.
Declaration of Conformity:
RPanasonic System Networks Co., Ltd. declares that the radio equipment type (KX-TGC410
series/KX-TGC420 series: page 3) is in compliance with Directive 2014/53/EU. The full text of
the EU declaration of conformity is available at the following internet address:
http://www.ptc.panasonic.eu/doc
Contact to Authorised Representative:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
Ecodesign information
Ecodesign information under EU Regulation (EC) No. 1275/2008 amended by (EU) Regulation
No. 801/2013. From 1 January 2015.
Please visit here: http://www.ptc.panasonic.eu/erp
Click [Downloads]
a Energy related products information (Public)
Power consumption in networked standby and guidance are mentioned in the web site above.
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 5
Introduction
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Graphical Symbols for Use on Equipment and Their
Descriptions
Symbol Explanation Symbol Explanation
Alternating current (A.C.) Class equipmentP
(equipment in which
protection against electric
shock rely on Double
Insulation or Reinforced
Insulation.)
Direct current (D.C.) “ON” (power)
Protective earth “OFF” (power)
Protective bonding earth Stand-by (power)
Functional earth “ON”/“OFF” (power ;
push-push)
For indoor use only Caution, risk of electric
shock
For your future reference
We recommend keeping a record of the following information to assist with any repair under
warranty.
Serial No. Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
6Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Introduction
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For your safety
To prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Power connection
RUse only the power source marked on the
product.
RDo not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
RCompletely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
RRegularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from
the power outlet, then wiping with a dry
cloth. Accumulated dust may cause an
insulation defect from moisture, etc.
resulting in a fire.
RUnplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact an
authorised service centre.
RUnplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
RNever touch the plug with wet hands.
Danger of electric shock exists.
Installation
RTo prevent the risk of fire or electrical
shock, do not expose the product to rain or
any type of moisture.
RDo not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
RDo not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
Operating safeguards
RUnplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
RDo not disassemble the product.
RDo not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
Medical
RConsult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of
1.88 GHz to 1.90 GHz, and the RF
transmission power is 250 mW (max.).)
RDo not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
CAUTION
Installation and location
RNever install telephone wiring during an
electrical storm.
RNever install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
RNever touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
RUse caution when installing or modifying
telephone lines.
RThe AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 7
Important Information
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RThis product is unable to make calls when:
– the handset batteries need recharging or
have failed.
– there is a power failure.
– the key lock feature is turned on.
Battery
RWe recommend using the batteries noted
on page 4. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
RDo not mix old and new batteries.
RDo not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
RExercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
RCharge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
ROnly use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
Important safety
instructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
RFor maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
RCoverage and voice quality depends on the
local environmental conditions.
RIf the reception for a base unit location is
not satisfactory, move the base unit to
another location for better reception.
Environment
RKeep the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
RThe product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
RThe product should not be exposed to
direct sunlight.
RDo not place heavy objects on top of the
product.
RWhen you leave the product unused for a
long period of time, unplug the product from
the power outlet.
RThe product should be kept away from heat
sources such as radiators, cookers, etc. It
8Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Important Information
TGC41x_42xE(en)_0229_ver011.pdf 8 2016/02/29 15:10:37
should not be placed in rooms where the
temperature is less than 0 °C or greater
than 40 °C. Damp basements should also
be avoided.
RThe maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
ROperating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Routine care
RWipe the outer surface of the product
with a soft moist cloth.
RDo not use benzine, thinner, or any
abrasive powder.
Other information
CAUTION: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used
batteries according to the instructions.
Notice for product disposal, transfer,
or return
RThis product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Disposal of Old Equipment and
Batteries (Only for European Union
and countries with recycling systems)
1 2
These symbols (A B, ) on the products,
packaging, and/or accompanying documents
mean that used electrical and electronic
products and batteries must not be mixed with
general household waste. For proper
treatment, recovery and recycling of old
products and batteries, please take them to
applicable collection points in accordance with
your national legislation.
By disposing of them correctly, you will help to
save valuable resources and prevent any
potential negative effects on human health
and the environment.
For more information about collection and
recycling, please contact your local
municipality. Penalties may be applicable for
incorrect disposal of this waste, in accordance
with national legislation.
For business users in the European
Union
If you wish to discard electrical and electronic
equipment, please contact your dealer or
supplier for further information.
Information on Disposal in other
Countries outside the European Union
These symbols (A B, ) are only valid in the
European Union. If you wish to discard these
items, please contact your local authorities or
dealer and ask for the correct method of
disposal.
Note for the battery symbol
This symbol ( ) might be used inB
combination with a chemical symbol. In this
case it complies with the requirement set by
the Directive for the chemical involved.
Note for the battery removal
procedure
Refer to “Battery installation” on page 11.
Specifications
RStandard:
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 9
Important Information
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DECT (Digital Enhanced Cordless
Telecommunications),
GAP (Generic Access Profile)
RFrequency range:
1.88 GHz to 1.90 GHz
RRF transmission power:
Approx. 10 mW (average power per
channel)
250 mW (max.)
RPower source:
100–240 V AC, 50/60 Hz
RPower consumption:
Base unit:
Standby: Approx. 0.5 W
Maximum: Approx. 2.5 W
Charger:
Standby: Approx. 0.1 W
Maximum: Approx. 1.5 W
ROperating conditions:
0 °C–40 °C, 20 %–80 % relative air
humidity (dry)
10 Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Important Information
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Setting up
Connections
n
n
n
nn Base unit
Connect the AC adaptor to the unit by
pressing the plug firmly.
Fasten the cord by hooking it.
Connect the AC adaptor to the power
outlet.
Connect the telephone line cord to the
unit, then to the telephone line jack until
you hear a click.
A DSL/ADSL filter (not supplied) is
required if you have a DSL/ADSL service.
4
54
3
1
2
Note:
R Use only the supplied Panasonic AC
adaptor PNLV226E.
R Use only the supplied telephone line cord.
n
n
n
nn Charger
Connect the AC adaptor plug to the unit
until you hear a click.
Connect the AC adaptor to the power
outlet.
12
Note:
R Use only the supplied Panasonic AC
adaptor PNLV233E.
Battery installation
R USE ONLY rechargeable Ni-MH batteries
AAA (R03) size (
1
).
R Do NOT use alkaline/manganese/Ni-Cd
batteries.
R Confirm correct polarities ( , ).
1
R Follow the directions on the display to set
up the unit.
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 11
Getting Started
TGC41x_42xE(en)_0229_ver011.pdf 11 2016/02/29 15:10:37
Battery charging
Charge for about 7 hours.
RConfirm “Charging” is displayed (
1
).
RWhen the batteries are fully charged,
“Fully Charged” is displayed.
1
Note when setting up
Note for connections
RThe AC adaptor must remain connected at
all times. (It is normal for the adaptor to feel
warm during use.)
RThe AC adaptor should be connected to a
vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of
the adaptor may cause it to become
disconnected.
During a power failure
RThe unit cannot be used to make or receive
calls during a power failure. We
recommend connecting a corded-type
telephone that does not use an AC adaptor
to your telephone line.
Note for battery installation
RUse the supplied rechargeable batteries.
For replacement, we recommend using the
Panasonic rechargeable batteries noted on
page 4, 8.
Note for battery charging
RIt is normal for the handset to feel warm
during charging.
RClean the charge contacts of the handset,
base unit, and charger with a soft and dry
cloth once a month. Before cleaning the
unit, disconnect from power outlets and any
telephone line cords. Clean more often if
the unit is exposed to grease, dust, or high
humidity.
Battery level
Icon Battery level
High
Medium
Low
Needs charging.
Panasonic Ni-MH battery
performance (supplied batteries)
Operation Operating time
In continuous use 18 hours max.
Not in use (standby) 200 hours max.
Note:
RActual battery performance depends on
usage and ambient environment.
RWhen eco mode is set to “Eco Plus”, the
base unit stops communicating with the
handset while it is in standby mode. As a
result, the handset uses more power than
usual to search for the base unit and
therefore battery usage time is shortened
(page 16). (KX-TGC420 series: page 3)
12 Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Getting Started
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Controls
Handset
A A
B
B
G
H
I
J
F
K
D
C
A
E
Speaker
M
M
M
MM N
N
N
NN (Talk)
Dial keypad
MZN
MZN
MZN
MZNMZN (SP-PHONE: Speakerphone)
Microphone
Receiver
Display
M
M
M
MM N
N
N
NN (Power) OFF
M
M
M
MM N
N
N
NN
M
M
M
MMRECALLN
N
N
NN ECO
M
M
M
MM N
N
N
NN
ECO: Eco mode shortcut key
M
M
M
MM N
N
N
NN (INTERCOM)
RThis feature is available between 2
handsets.
Charge contacts
n
n
n
nn Control type
Soft keys
By pressing a soft key, you can select the
feature shown directly above it on the
display.
(Example: MENU, OK, etc.)
Navigator key
Navigator keys functions as follows.
– , M N
D
D
D
DD M N
C
C
C
CC , MF
F
F
FFN, or ME
E
E
EEN: Scroll through
various lists and items.
– VOL. (Volume: MD
D
D
DDN or MC
C
C
CCN): Adjust the
receiver or speaker volume while talking.
– M N
F
F
F
FF W: View the phonebook entry.
– REDIAL: View the redial list.M N
E
E
E
EE
– CID (Caller ID): View the caller list.M N
C
C
C
CC
Base unit
n
n
n
nn KX-TGC410 series: page 3
BA
Charge contacts
M
M
M
MM N
N
N
NN (Locator)
RYou can locate a misplaced handset
by pressing M N.
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 13
Getting Started
TGC41x_42xE(en)_0229_ver011.pdf 13 2016/02/29 15:10:37
n
n
n
nn KX-TGC420 series: page 3
C D E
H I KF
BA
G J
Charge contacts
Speaker
M
M
M
MM N
N
N
NN (LOCATOR)
RYou can locate a misplaced handset
by pressing M N.
MjN
MjN
MjN
MjNMjN/MkN
MkN
MkN
MkNMkN (VOLUME: Volume up/down)
M
M
M
MMERASEN
N
N
NN
M
M
M
MM N
N
N
NN (Repeat)
ANSWER ON/OFF indicator
M
M
M
MMANSWER ON/OFFN
N
N
NN
M
M
M
MM N
N
N
NN (PLAY/STOP)
Message indicator
M
M
M
MM N
N
N
NN (Skip)
Display icons
Handset display items
Item Meaning
Range status: The more bars
visible, the closer the handset
is to the base unit.
Out of base unit range
Security for phone calls is set
to “Enhanced”.*1 (page 29)
Paging, intercom mode*2
ZSpeakerphone is on.
(page 17)
Item Meaning
The line is in use.
RWhen flashing slowly: The
call is put on hold.
RWhen flashing rapidly: An
incoming call is now being
received.
Missed call*3 (page 31)
Eco mode is set to “Eco”.
(page 16)
Eco mode is set to “Eco
Plus”.*1 (page 16)
The LCD backlight is off.
(page 25)
RWhen displayed next to the
battery icon: Answering
system is on.*1 (page 33)
RWhen displayed with a
number: New messages
have been recorded.
*1
(page 34)
“Greeting Only” is
selected. Caller messages
are not recorded.
*1
(page 37)
Battery level
Alarm is on. (page 27)
Privacy mode is on.
*2
(page 25)
Ringer volume is off.
(page 24)
Nuisance call blocked.
*3
(page 27)
New voicemail message
received.
*4 (page 38)
Line in
use
Someone is using the line.
*2
IN USE Answering system is being
used by another handset
*5 or
the base unit.*1
*1 KX-TGC420 series: page 3
*2 KX-TGC412/KX-TGC413/KX-TGC422/
KX-TGC423/KX-TGC424/KX-TGC425
*3 Caller ID subscribers only
14 Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Getting Started
TGC41x_42xE(en)_0229_ver011.pdf 14 2016/02/29 15:10:37
*4 Voicemail subscribers only
*5 KX-TGC422/KX-TGC423/KX-TGC424/
KX-TGC425
Handset soft key icons
Icon Action
OK Accepts the current selection.
Temporarily turns off the ringer
for incoming calls. (page 17)
WOpens the phonebook.
Turns the key lock feature off.
(page 19)
n
n
n
nn When you select a language other than
English
Icon Action
Returns to the previous screen or
outside call.
Displays the menu.
Makes a call.
Places a call on hold.*1
Allows you to edit phone
numbers.
Adds new entry.
Displays the phonebook search
menu.
Stops alarm.
Snooze button on the alarm.
Selects entries or handsets.
nStops recording or playback.
*2
Stores phone numbers.
Erases the selected item.
Allows you to make an intercom
call.
CErases a number/character.
Puts the call on mute.
*1 KX-TGC412/KX-TGC413/KX-TGC422/
KX-TGC423/KX-TGC424/KX-TGC425
*2 KX-TGC420 series: page 3
Turning the power on/off
Press for about 2 seconds.M N
Language setting
Display language
1MMENUN#110
2M N
b
b
b
bb : Select your desired language. a
M NOK a MOFFN
Date and time
1MMENUN#101
2Enter the current date, month, and year.
a M OKN
Example: 12 July, 2016
12 07 16
3Enter the current hour and minute.
Example: 9:30
09 30
RYou can select 24-hour or 12-hour
clock format (“AM” or “PM”) by
pressing *.
4M NOK a MOFFN
Recording your greeting
message
Available for:
KX-TGC420 series (page 3)
You can record your own greeting message
instead of using a pre-recorded greeting
message. See page 33 for details.
1MMENUN#302
2M N
b
b
b
bb : “Yes” a M OKN
3Record a greeting message. a M STOPN
a M OFFN
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 15
Getting Started
TGC41x_42xE(en)_0229_ver011.pdf 15 2016/02/29 15:10:37
Other settings
Eco mode setting
You can select the desired eco mode setting
by pressing MECON.
The following settings are available for eco
mode.
–“Eco”: Reduces the base unit transmission
power by up to 90 % in standby mode.
When this setting is selected, is
displayed on the handset display instead of
.
–“Eco Plus”*1: Reduces the base unit
transmission power completely in standby
mode.
When this setting is selected, is
displayed on the handset display instead of
.
–“Eco Off” (default setting): Turns off eco
mode.
When this setting is selected, / *1
are not displayed in the handset display.
*1 KX-TGC420 series: page 3
Note:
RWhen there is another cordless phone in
use nearby, the base unit transmission
power may not be reduced. (KX-TGC412/
KX-TGC413/KX-TGC422/KX-TGC423/
KX-TGC424/KX-TGC425)
RWhen eco mode is active, the range of the
base unit is reduced in standby mode.
RIf you set repeater mode to “On”
(page 29):
– Eco mode is disabled.
–“Eco Mode” is not displayed in the
display menu (page 25).
Note for KX-TGC420 series (page 3):
RIf there is a handset that is not compatible
with Eco Plus registered to the base unit,
“Eco Plus” is not available. If that
handset is registered while “Eco Plus”
was already selected, the setting changes
to “Eco Off”.
RWhen eco mode is set to “Eco Plus”,
there is a delay between when calls are
received and when the handset starts
ringing.
RWhen eco mode is set to “Eco Plus”,
battery usage time is shortened (page 12).
16 Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Getting Started
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Making calls
1Lift the handset and dial the phone
number.
RTo correct a digit, press MCLEARN.
2MN
3When you finish talking, press MOFFN or
place the handset on the base unit or
charger.
Using the speakerphone
1Dial the phone number and press MZ
Z
Z
ZZN.
RSpeak alternately with the other party.
2When you finish talking, press MOFFN.
Note:
RTo switch back to the receiver, press M N
Z
Z
Z
ZZ /
M N.
Adjusting the receiver or speaker
volume
Press MD
D
D
DDN or MC
C
C
CCN repeatedly while talking.
Making a call using the redial list
The last 10 phone numbers dialled are stored
in the redial list (each 24 digits max.).
1M N
E
E
E
EE REDIAL
2M N
b
b
b
bb : Select the desired entry.
3MN
Erasing a number in the redial list
1M N
E
E
E
EE REDIAL
2M N
b
b
b
bb : Select the desired entry. a
MERASEN
3M N
b
b
b
bb : “Yes” a MOKN a MOFFN
Pause (for PBX/long distance service
users)
A pause is sometimes required when making
calls using a PBX or long distance service.
When storing a calling card access number
and/or PIN in the phonebook, a pause is also
needed (page 21).
Example: If you need to dial the line access
number “0” when making outside calls with a
PBX:
10 a M N
D
D
D
DD (Pause)
2Dial the phone number. a M N
Note:
RA 3 second pause is inserted each time M N
D
D
D
DD
(Pause) is pressed.
Answering calls
1Lift the handset and press MN or M N
Z
Z
Z
ZZ
when the unit rings.
2When you finish talking, press MOFFN or
place the handset on the base unit or
charger.
Any key answer: You can answer the call by
pressing any dial key.
Auto talk: You can answer calls simply by
lifting the handset (page 25).
Temporary handset ringer off: You can turn
the ringer off temporarily by pressing M N.
Adjusting the ringer volume
Handset
Press MD
D
D
DDN or MC
C
C
CCN repeatedly to select the
desired volume while ringing.
Base unit*1
*1 KX-TGC420 series: page 3
Press Mj
j
j
jjN or Mk
k
k
kkN repeatedly to select the
desired volume while ringing.
RTo turn the ringer off, press and hold M N
k
k
k
kk
until the unit beeps.
Useful features during a
call
Hold
1Press MMENUN during an outside call.
2M N
b
b
b
bb : “Hold” a M OKN
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 17
Making/Answering Calls
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3To release hold, press M N.
Note:
RAfter holding for 10 minutes, the call is
disconnected.
Mute
1Press MMUTEN during a call.
2To return to the call, press MMUTEN.
Note:
R MMUTEN is a soft key visible on the display
during a call.
Recall/flash
MRECALLN allows you to use the special
features of your host PBX such as transferring
an extension call, or accessing optional
telephone services.
Note:
RTo change the recall/flash time, see
page 25.
For call waiting or Call Waiting
Caller ID service users
To use call waiting or Call Waiting Caller ID,
you must first subscribe with your phone
service provider.
This feature allows you to receive calls while
you are already talking on the phone. If you
receive a call while on the phone, you will hear
a call waiting tone.
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd
caller’s information is displayed on the unit
that is in use after you hear the call waiting
tone.
1Press MRECALLN to answer the 2nd call.
2To switch between calls, press
MRECALLN.
Note:
RPlease contact your phone service provider
for details and availability of this service in
your area.
Call share
Available for:
KX-TGC412/KX-TGC413/KX-TGC422/
KX-TGC423/KX-TGC424/KX-TGC425
You can join an existing outside call.
To join the conversation, press M N when
the other handset is on an outside call.
Note:
RTo prevent other users from joining your
conversations with outside callers, turn the
privacy mode on (page 25).
Transferring calls, conference
calls
Available for:
KX-TGC412/KX-TGC413/KX-TGC422/
KX-TGC423/KX-TGC424/KX-TGC425
Outside calls can be transferred or a
conference call with an outside party can be
made between 2 handsets.
1During an outside call, press MN.
When 3 or more handsets are
registered:
M N
b
b
b
bb : Select the desired unit. a MOKN
2Wait for the paged party to answer.
RIf the paged party does not answer,
press MBACKN to return to the outside
call.
3To complete the transfer:
Press MOFFN.
To establish a conference call:
MMENUN a M N
b
b
b
bb : “Conference” a
M NOK
RTo leave the conference, press MOFFN.
The other 2 parties can continue the
conversation.
RTo put the outside call on hold:
MMENUN a M N
b
b
b
bb : “Hold” a M NOK
To resume the conference: MMENUN
a M b
b
b
bbN: “Conference” a MOKN
RTo cancel the conference: MMENUN a
M N
b
b
b
bb : “Stop Conference” a M OKN
You can continue the conversation
with the outside caller.
18 Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Making/Answering Calls
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Intercom
Available for:
KX-TGC412/KX-TGC413/KX-TGC422/
KX-TGC423/KX-TGC424/KX-TGC425
Intercom calls can be made between
handsets.
Note:
RWhen paging the handset, the paged
handset beeps for 1 minute.
RIf you receive an outside call while talking
on the intercom, the interrupt tone sounds.
To finish intercom, press MOFFN. To answer
the call, press M N.
Making an intercom call
1MN
When 3 or more handsets are
registered:
M N
b
b
b
bb : Select the desired unit. a MOKN
2When you finish talking, press MOFFN.
Answering an intercom call
1Press MN to answer the page.
2When you finish talking, press MOFFN.
Key lock
The handset can be locked so that no calls or
settings can be made. Incoming calls can be
answered, but all other functions are disabled
while key lock is on.
To turn key lock on, press MMENUN for about 3
seconds.
RTo turn key lock off, press M N for about
3 seconds.
Note:
RCalls to emergency numbers cannot be
made until key lock is turned off.
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 19
Making/Answering Calls
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Phonebook
n
n
n
nn KX-TGC410 series: page 3
You can add 50 names (16 characters
max.) and phone numbers (24 digits max.)
to the phonebook.
n
n
n
nn KX-TGC420 series: page 3
You can add 120 names (16 characters
max.) and phone numbers (24 digits max.)
to the phonebook, and assign each
phonebook entry to the desired category
(page 20).
Important:
R All entries can be shared by any registered
handset.
Adding phonebook entries
1M N
F
F
F
FF W a MMENUN
2M N
b
b
b
bb : “New Entry” a M NOK
3Enter the party’s name. a M OKN
R You can change the character entry
mode by pressing MECON (page 38).
4Enter the party’s phone number. a MOKN
R KX-TGC410 series: Go to step 6.
5M N
b
b
b
bb : Select the desired category. a M NOK
6M NOK a M NOFF
Storing a redial list number to the
phonebook
1M N
E
E
E
EE REDIAL
2M N
b
b
b
bb : Select the desired entry. a M SAVEN
3To store the name, continue from step 3,
“Editing entries”, page 21.
Storing caller information to the
phonebook
1M N
C
C
C
CC CID
2M N
b
b
b
bb : Select the desired entry. a MMENUN
3M N
b
b
b
bb : “Save Phonebook” OK a M N
4To store the name, continue from step 3,
“Editing entries”, page 21.
Categories
Available for:
KX-TGC420 series (page 3)
Categories can help you find entries in the
phonebook quickly and easily. You can
change the names of categories (“Friends”,
“Family”, etc.). By assigning different ringer
tones for different categories of callers, you
can identify who is calling (category ringer
tone), if you have subscribed to Caller ID
service.
Changing category names/setting
category ringer tone
1M N
F
F
F
FF W a M MENUN
2M N
b
b
b
bb : “Category” a MOKN
3M N
b
b
b
bb : Select the desired category. a M NOK
4To change category names
M N
b
b
b
bb : “Category Name” a M N aOK
Edit the name (10 characters max.). a
M NOK
To set category ringer tone
M N
b
b
b
bb : Select the current setting of the
category ringer tone. a M NOK a M N
b
b
b
bb :
Select the desired ringer tone. a M NOK
5MOFFN
Finding and calling from a
phonebook entry
1M N
F
F
F
FF W
2To scroll through all entries
M N
b
b
b
bb : Select the desired entry.
To search by first character
Press the dial key (0 9 to , or )#
which contains the character you are
searching for (page 38).
M N
b
b
b
bb : Scroll through the phonebook if
necessary.
To search by category*1
MSEARCHN : a M N
b
b
b
bb “Category”
a M OKN
M N
b
b
b
bb : Select the desired category. a
M NOK
20 Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Phonebook
TGC41x_42xE(en)_0229_ver011.pdf 20 2016/02/29 15:10:37
M N
b
b
b
bb : Scroll through the phonebook if
necessary.
3MN
*1 KX-TGC420 series: page 3
Editing entries
1Find the desired entry (page 20). a
MMENUN
2M N
b
b
b
bb : “Edit” a M OKN
3Edit the name if necessary. a M OKN
4Edit the phone number if necessary. a
M NOK
RKX-TGC410 series: Go to step 6.
5M N
b
b
b
bb : Select the desired category
(page 20). a M NOK
6M NOK a MOFFN
Erasing entries
Erasing an entry
1Find the desired entry (page 20). a
MMENUN
2M N
b
b
b
bb : “Erase” a MOKN
3M N
b
b
b
bb : “Yes” a MOKN a MOFFN
Erasing all entries
1M N
F
F
F
FF W a MMENUN
2M N
b
b
b
bb : “Erase All” a MOKN
3M N
b
b
b
bb : “Yes” a MOKN
4M N
b
b
b
bb : “Yes” a MOKN a MOFFN
Chain dial
This feature allows you to dial phone numbers
in the phonebook while you are on a call. This
feature can be used, for example, to dial a
calling card access number or bank account
PIN that you have stored in the phonebook,
without having to dial manually.
1During an outside call, press MF
F
F
FFN W .
2M N
b
b
b
bb : Select the desired entry.
3Press MCALLN to dial the number.
Note:
RWhen storing a calling card access number
and your PIN in the phonebook as one
phonebook entry, press MD
D
D
DDN (Pause) to add
pauses after the number and PIN as
necessary (page 17).
Speed dial
You can assign 1 phone number to each of
the dial keys (1 to 9) on the handset.
Adding phone numbers to speed
dial keys
n
n
n
nn By entering phone numbers:
1Press and hold the desired speed dial
key ( to ). 1 9 a MADDN
2M N
b
b
b
bb : “Manual” a M NOK
3Enter the party’s name (16 characters
max.). a MOKN
4Enter the party’s phone number (24
digits max.). a M NOK 2 times a
MOFFN
n
n
n
nn From the phonebook:
1Press and hold the desired speed dial
key ( to ). 1 9 a MADDN
2M N
b
b
b
bb : “Phonebook” a MOKN
3M N
b
b
b
bb : Select the desired entry. a MOKN
a M OFFN
Note:
RIf you edit a phonebook entry which is
assigned to a speed dial key, the edited
entry does not transfer to the speed dial
key.
Editing an entry
1Press and hold the desired speed dial key
( to ). 1 9 a MMENUN
2M N
b
b
b
bb : “Edit” a M OKN
3Edit the name if necessary. a M OKN
4Edit the phone number if necessary. a
M NOK 2 times a M OFFN
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 21
Phonebook
TGC41x_42xE(en)_0229_ver011.pdf 21 2016/02/29 15:10:38
Erasing an entry
1Press and hold the desired speed dial key
( to ). 1 9 a MMENUN
2M N
b
b
b
bb : “Erase” a MOKN
3M N
b
b
b
bb : “Yes” a M OKN a M OFFN
Viewing an entry/Making a call
1Press and hold the desired speed dial key
( to ).1 9
2To make a call, press MN.
22 Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Phonebook
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Menu list
To access the features, there are 2 methods.
n
n
n
nn Scrolling through the display menus
1MMENUN
2Press MC
C
C
CCN M, D
D
D
DDN, M N
E
E
E
EE , or M N
F
F
F
FF to select the desired main menu. a M OKN
3Press MC
C
C
CCN or MD
D
D
DDN to select the desired item from the next sub-menus. a M OKN
4Press MC
C
C
CCN or MD
D
D
DDN to select the desired setting. a MOKN
n
n
n
nn Using the direct command code
1MMENUN a Enter the desired code.
Example: Press MMENUN#101.
2Select the desired setting. a M OKN
Note:
RTo exit the operation, press MOFFN.
RIn the following table, < > indicates the default settings.
RIn the following table, indicates the reference page number.
RDisplay menu order and sub-menu may vary depending on your model.
Display the menu tree and direct command code table
Main menu: “Answer System” *1
Sub-menu 1 Sub-menu 2 Settings Code
Play New Message – – 34#323
Play All Message – – 34#324
Erase All Message *2 – – 35#325
Greeting Record Greeting *2 – 33#302
Play Greeting – 34#303
Default *2
(Reset to pre-recorded
greeting)
– 34#304
Settings Number of Rings *2 Auto
2-9 Rings
<5 Rings>
#211 36
Recording Time *2 <3 Minutes>
1 Minute
Greeting Only *3
#305 36
Remote Code *2 – 35#306
Call Screening < >On
Off
#310 36
Answer On *2 – – 33#327
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 23
Programming
TGC41x_42xE(en)_0229_ver011.pdf 23 2016/02/29 15:10:38
Sub-menu 1 Sub-menu 2 Settings Code
Answer Off *2 – – 33#328
Main menu: “Time Settings”
Sub-menu 1 Sub-menu 2 Settings Code
Set Date/Time *2 – – 15#101
Memo Alarm Alarm1-3 <Off>
Once
Daily
Weekly
#720 27
Time Adjustment *2, *4 – <Caller ID>
Manual
#226 –
Main menu: “Caller List”
Operation Code
Viewing the caller list. 31#213
Main menu: “Initial Setup”
Sub-menu 1 Sub-menu 2 Settings Code
Ringer Setup Ringer Volume
– Handset
Off-6 <6> –#160
Ringer Volume
– Base Unit *1,
*2
Off-6 <3> # 160
G
G
G
GG –
Ringtone *5
(Handset)
<Ringtone 1> –#161
First Ring *2, *6 < >On
Off
#173 –
Time Settings Set Date/Time *2 – 15#101
Memo Alarm
– Alarm1-3
<Off>
Once
Daily
Weekly
#720 27
Time
Adjustment *2, *4
<Caller ID>
Manual
#226 –
Nuisance Call
Block *2
Single Number – 28#217
Range of Numbers – 28
Withheld On
<Off>
#240 28
Speed Dial – – 21#261
24 Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Programming
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Sub-menu 1 Sub-menu 2 Settings Code
Eco Mode
*2, *7 – < >Off
Eco
Eco Plus*1
#725 16
Security
*1, *2, *7 – <Normal>
Enhanced
#729 29
Record Greeting*1, *2 – – 33#302
Display Setup Backlight < >On
Off
#276 –
Contrast
(Display contrast)
Level 1–4
<2>
#145 –
Handset Name – 28#104
Display Name On
<Off>
#105 29
Keytones On– < >
Off
#165 –
Call Restrict
*2 – – 29#256
Auto Talk*8 –On
<Off>
#200 17
Line Setup Recall/Flash*2, *9 80 msec.
90 msec.
<100 msec.>
110 msec.
160 msec.
200 msec.
250 msec.
300 msec.
400 msec.
600 msec.
700 msec.
900 msec.
#121 18
Privacy Mode*2,
*10 –On
<Off>
#194 –
Base Unit PIN
*2 – < > 290000 #132
Repeater Mode
*2 –On
<Off>
#138 29
Register Register Handset – 44#130
Cancel Register*3 – 44#131
Language Display <English> 15#110
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 25
Programming
TGC41x_42xE(en)_0229_ver011.pdf 25 2016/02/29 15:10:38
Main menu: “Ringer Setup”
Sub-menu 1 Sub-menu 2 Settings Code
Ringer Volume Handset Off-6 <6> #160 –
Base Unit*1, *2 Off-6 <3> #G
G
G
GG160 –
Ringtone
*5
(Handset)
– <Ringtone 1> –#161
First Ring*2, *6 – < >On
Off
#173 –
Main menu: “Nuisance Call Block”
*2
Sub-menu 1 Sub-menu 2 Settings Code
Single Number – – 28#217
Range of Numbers – – 28
Withheld –On
<Off>
#240 28
Main menu: “Speed Dial”*11
Operation Code
Viewing the speed dial entry. 21#261
*1 KX-TGC420 series: page 3
*2 If you program these settings using one of the handsets, you do not need to program the
same item using another handset. (KX-TGC412/KX-TGC413/KX-TGC422/KX-TGC423/
KX-TGC424/KX-TGC425)
*3 This menu is not displayed when scrolling through the display menus. It is only available in
direct command code.
*4 This feature allows the unit to automatically adjust the date and time each time caller
information including date and time is received.
To turn this feature on, select “Caller ID”. To turn this feature off, select “Manual”.
(Caller ID subscribers only)
To use this feature, set the date and time first (page 15).
*5 The preset melodies in this product are used with the following permission:
–“Ringtone 3”: © 2014 Copyrights Vision Inc.
–“Ringtone 4” - “Ringtone 15”: © 2012 Copyrights Vision Inc.
*6 If you do not want the unit to ring before the caller information is received, set to “Off”.
(Caller ID subscribers only)
You can only remove the first ring if the unit rings 2 times or more by default, which depends
on your phone service provider.
*7 This menu is not displayed when repeater mode is set to “ ”On .
*8 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up
the handset to answer a call, turn off this feature.
*9 The recall/flash time depends on your telephone exchange or host PBX. Contact your PBX
supplier if necessary.
*10 To prevent other users from joining your conversations with outside callers, turn this feature
on. (KX-TGC412/KX-TGC413/KX-TGC422/KX-TGC423/KX-TGC424/KX-TGC425)
26 Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Programming
TGC41x_42xE(en)_0229_ver011.pdf 26 2016/02/29 15:10:38
*11 KX-TGC410 series: page 3
Alarm
An alarm sounds at the set time for 1 minute
and is repeated 5 times at 5 minute intervals
(snooze function). A text memo can also be
displayed for the alarm. A total of 3 separate
alarm times can be programmed for each
handset. You can set one of 3 different alarm
options (once, daily, or weekly) for each alarm
time.
Important:
RMake sure the unit’s date and time setting
is correct (page 15).
1MMENUN#720
2M N
b
b
b
bb : Select the desired alarm. a M OKN
3M N
b
b
b
bb : Select the desired alarm option. a
M NOK
“Off”
Turns alarm off. Go to step 9.
“Once”
An alarm sounds once at the set time.
“Daily”
An alarm sounds daily at the set time.
Go to step 5.
“Weekly”
Alarm sounds weekly at the set time(s).
4Proceed with the operation according to
your selection in step 3.
n
n
n
nn Once:
Enter the desired date and month. a
M NOK
n
n
n
nn Weekly:
M N
b
b
b
bb : Select the desired day of the week
and press MSELECTN. a M OKN
5Set the desired time. a MOKN
6Enter a text memo (10 characters max.).
a M OKN
7M N
b
b
b
bb : Select the desired alarm tone. a
M NOK
RWe recommend selecting a different
ringer tone from the one used for
outside calls.
8M N
b
b
b
bb : Select the desired snooze setting.
a M OKN
9M NOK a MOFFN
Note:
RPress MSTOPN to stop the alarm completely.
RWhen the handset is in use, the alarm will
not sound until the handset is in standby
mode.
RPress any dial key or MSNOOZEN to stop
the sound but keep the snooze function
activated.
RIf you want to make an outside call when
the snooze function is activated, please
stop the snooze function before making the
call.
Nuisance call block
This feature blocks calls from unwanted
callers (Caller ID subscribers only). The
following items are available when storing
phone numbers in the call block list.
–“Single Number”: The unit blocks calls
from specific phone numbers.
–“Range of Numbers”: The unit blocks
calls that begin with a number stored in the
call block list, such as a toll-free phone
number prefix or certain area codes.
Single phone numbers and ranges of numbers
can be stored in the call block list:
– up to 30 items in total. (KX-TGC410 series:
page 3)
– up to 50 items in total. (KX-TGC420 series:
page 3)
You can also set the unit to block calls that
have no phone number.
When a call is received, the unit does not ring
while the caller is being identified. If the
caller’s phone number matches an entry in the
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 27
Programming
TGC41x_42xE(en)_0229_ver011.pdf 27 2016/02/29 15:10:38
call block list, the unit emits no sound to the
caller, and disconnects the call.
Important:
RBlocked calls are logged in the caller list.
Storing unwanted callers
Storing a single phone number
Important:
RYou must include the area code when
storing phone numbers in the call block list.
n
n
n
nn From the caller list:
1M N
C
C
C
CC CID
2M N
b
b
b
bb : Select the entry to be blocked. a
MMENUN
3M N
b
b
b
bb : “Save Call Block” a M OKN
4M N
b
b
b
bb : “Yes” a MOKN a MOFFN
n
n
n
nn By entering phone numbers:
1MMENUN#217
2M N
b
b
b
bb : “Single Number” a MOKN
3MMENUN a M N
b
b
b
bb : “Add” a MOKN
4Enter the phone number (24 digits max.).
RTo erase a digit, press MCLEARN.
5M NOK a MOFFN
Storing a range of numbers
1MMENUN#217
2M N
b
b
b
bb : “Range of Numbers” a M NOK
3MMENUN a M N
b
b
b
bb : “Add” a MOKN
4Enter the desired number (2-8 digits).
RTo erase a digit, press MCLEARN.
5M NOK a MOFFN
Blocking incoming calls that
have no phone number
You can block calls when no phone number is
provided, such as private callers.
1MMENUN#240
2M N
b
b
b
bb : Select the desired setting. a MOKN
3MOFFN
Viewing/editing/erasing call
block numbers
1MMENUN#217
2M N
b
b
b
bb : “Single Number” or “Range of
Numbers” a M NOK
3M N
b
b
b
bb : Select the desired entry.
RTo exit, press MOFFN.
4To edit a number:
MEDITN a Edit the number. a M OKN a
MOFFN
To erase a number:
MERASEN a M b
b
b
bbN: “Yes” a MOKN a
MOFFN
Note:
RWhen editing, press the desired dial key to
add digits and press MCLEARN to erase
digits.
Erasing all call block numbers
1MMENUN#217
2M N
b
b
b
bb : “Single Number” or “Range of
Numbers” a M NOK
3MMENUN a M N
b
b
b
bb : “Erase All” a M OKN
4M N
b
b
b
bb : “Yes” a M OKN
5M N
b
b
b
bb : “Yes” a MOKN a MOFFN
Other programming
Changing the handset name
The default handset name is “Handset 1” to
“Handset 5”. You can customise the name
of each handset (“Bob”, “Kitchen”, etc.). This is
useful when you make intercom calls between
handsets. To display the handset name in
standby mode, turn on the handset name
display feature (page 29).
1MMENUN#104
2Enter the desired name (10 characters
max.). a MOKN a MOFFN
28 Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Programming
TGC41x_42xE(en)_0229_ver011.pdf 28 2016/02/29 15:10:38
Displaying the handset name
You can select whether or not the handset
name is displayed in standby mode. The
default setting is “Off”.
1MMENUN#105
2M N
b
b
b
bb : Select the desired setting. a M OKN
a M OFFN
Call restriction
You can restrict selected handsets from
dialling certain numbers. You can assign up to
6 phone numbers to be restricted, and select
which handsets are to be restricted. Storing
area codes here prevents the restricted
handsets from dialling any phone number in
that area code.
1MMENUN#256
2Enter the base unit PIN (default: “0000”).
R If you forget your PIN, see page 41.
3M N
b
b
b
bb : Select the handsets to be restricted.
a M SELECTN
R “ ” is displayed next to the selected
handset numbers.
R To cancel the selected handsets:
M N
b
b
b
bb : Select the handset. a Press
MSELECTN again. “ ” disappears.
4M NOK
5M N
b
b
b
bb : Select a memory location. a M NOK
6Enter the phone number or area code to
be restricted (8 digits max.). a MOKN a
MOFFN
Enhancing security for phone
calls
Available for:
KX-TGC420 series (page 3)
You can increase the security of phone
conversations by setting this feature to
“Enhanced”. When “Enhanced” is selected,
is displayed. The default setting is
“Normal”.
1MMENUN#729
2M N
b
b
b
bb : Selected the desired setting. a
M NOK a MOFFN
Note:
R If you set repeater mode to “On”
(page 29):
– Security is set to “Normal” and is
displayed.
– “Security” is not displayed in the
display menu (page 25).
R When enhanced security is enabled, sound
may cut in and out during conversations.
Changing the base unit PIN
Important:
R If you change the PIN (Personal
Identification Number), please make note of
your new PIN. The unit will not reveal the
PIN to you. If you forget your PIN, see
page 41.
1MMENUN#132
2Enter the current 4-digit base unit PIN
(default: “0000”).
3Enter the new 4-digit base unit PIN. a
M NOK
4M N
b
b
b
bb : “Yes” a M OKN a M OFFN
Increasing the range of the base
unit
You can increase the signal range of the base
unit by using a DECT repeater. Please use
only the Panasonic DECT repeater noted on
page 4. Contact your Panasonic dealer for
details.
Important:
R Before registering the repeater to this base
unit, you must turn the repeater mode on.
R Do not use more than one repeater at a
time.
Setting the repeater mode
1MMENUN#138
2M N
b
b
b
bb : Select the desired setting. a M OKN
a M OFFN
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 29
Programming
TGC41x_42xE(en)_0229_ver011.pdf 29 2016/02/29 15:10:38
Registering the DECT repeater
(KX-A405/KX-A406) to the base unit
Note:
R Please use a repeater that has not yet been
registered to another unit. If the repeater is
registered to another unit, deregister it first,
referring to the Installation Guide for the
DECT repeater.
1Base unit:
Press and hold M N for about 5 seconds.
2DECT repeater:
Connect the AC adaptor, then wait until
the indicator and indicator light
green.
3Base unit:
To exit the registration mode, press M N.
30 Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Programming
TGC41x_42xE(en)_0229_ver011.pdf 30 2016/02/29 15:10:38
Using Caller ID service
Important:
R This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to a
Caller ID service. Contact your phone
service provider for details.
Caller ID features
When an outside call is being received, the
caller information is displayed.
Caller information for the last 50 callers is
logged in the caller list from the most recent
call to the oldest.
R If the unit cannot receive caller information,
the following is displayed:
– “Out of Area”: The caller dials from
an area which does not provide a Caller
ID service.
– “Private Caller”: The caller
requests not to send caller information.
R If the unit is connected to a PBX system,
caller information may not be properly
received. Contact your PBX supplier.
Missed calls
If a call is not answered, the unit treats it as a
missed call and is displayed. This lets you
know if you should view the caller list to see
who called while you were away.
Even if only one missed call in the caller list is
viewed (page 31), disappears from the
display. When you receive another new call,
is displayed again.
Note:
R Even when there are unviewed missed
calls, disappears from the standby
display if the following operation is
performed by one of the registered
handsets:
– Being replaced on the base unit or
charger.
– Pressing MOFFN.
Phonebook name display
When caller information is received and it
matches a phone number stored in the
phonebook, the stored name in the
phonebook is displayed and logged in the
caller list.
Caller list
Important:
R Make sure the unit’s date and time setting
is correct (page 15).
Viewing the caller list and calling
back
1M N
C
C
C
CC CID
2Press MC
C
C
CCN to search from the most recent
call, or press M N
D
D
D
DD to search from the
oldest call.
3To call back, press M N.
To exit, press MOFFN.
Note:
R If is displayed in step 2, not all of the
information is shown. To see the remaining
information, press M N
E
E
E
EE . To return to the
previous screen, press M N
F
F
F
FF .
R If the entry has already been viewed or
answered, “ ” is displayed.
Editing a caller’s phone number
1M N
C
C
C
CC CID
2M N
b
b
b
bb : Select the desired entry. a MMENUN
3M N
b
b
b
bb : “Edit & Call” a M OKN
4Edit the number.
5MN
Erasing selected caller
information
1M N
C
C
C
CC CID
2M N
b
b
b
bb : Select the desired entry.
3MERASEN a M b
b
b
bbN: “Yes” a M NOK a
MOFFN
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 31
Caller ID Service
TGC41x_42xE(en)_0229_ver011.pdf 31 2016/02/29 15:10:38
Erasing all caller information
1M N
C
C
C
CC CID
2MERASEN a M b
b
b
bbN: “Yes” a MOKN a
MOFFN
32 Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Caller ID Service
TGC41x_42xE(en)_0229_ver011.pdf 32 2016/02/29 15:10:38
Answering system
Available for:
KX-TGC420 series (page 3)
The answering system can answer and record
calls for you when you are unavailable to
answer the phone.
You can also set the unit to play a greeting
message but not to record caller messages by
selecting “Greeting Only” as the recording
time setting (page 36).
Important:
RMake sure the unit’s date and time setting
is correct (page 15).
Memory capacity (including your
greeting message)
The total recording capacity is about 30
minutes. A maximum of 64 messages can be
recorded.
Note:
RWhen message memory becomes full:
–“Messages Full” is shown on the
handset display.
– The ANSWER ON/OFF indicator on the
base unit flashes rapidly if the answering
system is turned on.
– and the total number of new
messages are not displayed on the
handset even if the answering system is
turned on.
– If you use the pre-recorded greeting
message, the unit automatically switches
to another pre-recorded greeting
message asking callers to call again
later.
– If you recorded your own greeting
message, the same message is still
announced to callers even though their
messages are not recorded.
Turning the answering
system on/off
The answering system is preset to on.
Base unit
Press MANSWER ON/OFFN to turn on/off the
answering system.
Handset
1To turn on:
MMENUN#327
To turn off:
MMENUN#328
2MOFFN
Note for base unit and handset:
RWhen the answering system is turned on:
– the ANSWER ON/OFF indicator on the
base unit lights up.
– is displayed on the handset.
Greeting message
When the unit answers a call, a greeting
message is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message
Recording your greeting message
1MMENUN#302
2M N
b
b
b
bb : “Yes” a MOKN
3After a beep sounds, hold the handset
about 20 cm away and speak clearly into
the microphone (2 minutes and 30
seconds max.).
4Press MSTOPN to stop recording. a
MOFFN
Using a pre-recorded greeting
message
The unit provides 2 pre-recorded greeting
messages:
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 33
Answering System
TGC41x_42xE(en)_0229_ver011.pdf 33 2016/02/29 15:10:38
– If you erase or do not record your own
greeting message, the unit plays a
pre-recorded greeting asking callers to
leave a message.
– If the message recording time (page 36)
is set to “Greeting Only”, callers’
messages are not recorded and the unit
plays a different pre-recorded greeting
message asking callers to call again.
Resetting to a pre-recorded greeting
message
Use this procedure to erase your greeting
message and use a pre-recorded one.
1MMENUN#304
2M NOK a MOFFN
Playing back the greeting
message
1MMENUN#303
2MOFFN
Listening to messages
Using the base unit
When new messages have been recorded,
message indicator on the base unit flashes.
Press M N.
RDuring playback, message indicator on the
base unit lights.
RIf new messages have been recorded, the
base unit plays back new messages.
RIf there are no new messages, the base
unit plays back all messages.
Operating the answering system
during playback
Key Operation
M N
j
j
j
jj or Mk
k
k
kkN Adjust the speaker volume
M N Repeat message*1
M N Skip message
Key Operation
M N Stop playback
MERASENErase currently playing
message
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
Erasing all messages
Press MERASEN 2 times while the unit is not in
use.
Using the handset
When new messages have been recorded,
is displayed on the handset with the total
number of new messages.
1To listen to new messages:
MMENUN#323
To listen to all messages:
MMENUN#324
2When finished, press MOFFN.
Note:
RTo switch to the receiver, press M N.
Operating the answering system
MMENUN a a MOKN
Key Operation
M N
D
D
D
DD or MC
C
C
CCN Adjust the receiver or speaker
volume (during playback)
1 or Repeat messageM N
F
F
F
FF
(during playback)
*1
2 or Skip messageM N
E
E
E
EE
(during playback)
3Enter the “Settings” menu
4Play new messages
5Play all messages
6Play greeting message
76 Record greeting message
8Turn answering system on
MMENUNPause message
*2
34 Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Answering System
TGC41x_42xE(en)_0229_ver011.pdf 34 2016/02/29 15:10:38
Key Operation
9 or
MSTOPN
Stop recording
Stop playback
0Turn answering system off
*4*3 Erase currently playing
message
*5 Erase all messages
*6 Reset to a pre-recorded
greeting message
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
*2 To resume playback:
M N
b
b
b
bb : “Play” a M OKN
*3 You can also erase as follows:
MMENUN a M N
b
b
b
bb : “Erase” a MOKN a
M N
b
b
b
bb : “Yes” a MOKN
Calling back (Caller ID subscribers
only)
1Press MMENUN during playback.
2M N
b
b
b
bb : “Call Back” a M NOK
n
n
n
nn Editing the number before calling back
1Press MMENUN during playback.
2M N
b
b
b
bb : “Edit & Call” a M OKN
3Edit the number. a M N
Erasing all messages
1MMENUN#325
2M N
b
b
b
bb : “Yes” a MOKN a MOFFN
Remote operation
Using a touch-tone phone, you can call your
phone number from outside and access the
unit to listen to messages or change
answering system settings. The unit’s voice
guidance prompts you to press certain dial
keys to perform different operations.
Remote access code
A 3-digit remote access code must be entered
when operating the answering system
remotely. This code prevents unauthorised
parties from listening to your messages
remotely.
Important:
RIn order to operate the answering system
remotely, you must first set a remote
access code.
1MMENUN#306
2To turn on remote operation, enter the
desired 3-digit remote access code. a
M NOK a MOFFN
Deactivating remote operation
Press in step 2 on “Remote access code”,*
page 35.
RThe entered remote access code is deleted.
Using the answering system
remotely
1Dial your phone number from a
touch-tone phone.
2After the greeting message starts, enter
your remote access code.
3Follow the voice guidance prompts as
necessary or control the unit using
remote commands (page 36).
4When finished, hang up.
Voice guidance
During remote operation, the unit’s voice
guidance starts and prompts you to press 1
to perform a specific operation, or press 2 to
listen to more available operations.
Note:
RIf you do not press any dial keys within 10
seconds after a voice guidance prompt, the
unit disconnects your call.
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 35
Answering System
TGC41x_42xE(en)_0229_ver011.pdf 35 2016/02/29 15:10:38
Remote commands
You can press dial keys to access certain
answering system functions without waiting for
the voice guidance to prompt you.
Key Operation
1Repeat message
(during playback)
*1
2Skip message
(during playback)
4Play new messages
5Play all messages
6Play greeting message
7Record greeting message
9Stop recording
Stop playback
0Turn answering system off
*4 Erase currently playing message
*5 Erase all messages
*6 Reset to a pre-recorded greeting
message (during greeting message
playback)
*# End remote operation
(or hang up)
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
Turning on the answering system
remotely
1Dial your phone number from a
touch-tone phone.
2Let the phone ring 20 times.
RA long beep is heard.
3Enter your remote access code within 10
seconds after the long beep.
RThe greeting message is played back.
RYou can either hang up, or enter your
remote access code again and begin
remote operation (page 35).
Answering system settings
Call screening
While a caller is leaving a message, you can
listen to the call through the handset’s
speaker. To adjust the speaker volume, press
M N
D
D
D
DD or MC
C
C
CCN repeatedly. You can answer the call
by pressing M N on the handset. Call
screening can be set for each handset. The
default setting is “On”.
1MMENUN#310
2M N
b
b
b
bb : Select the desired setting. a M OKN
a M OFFN
Number of rings before the unit
answers a call
You can change the number of times the
phone rings “Number of Rings” before the
unit answers a call. You can select 2 to 9
rings, or “Auto”.
The default setting is “5 Rings”.
“Auto”: The unit’s answering system answers
at the end of the 2nd ring when new
messages have been recorded, or at the end
of the 5th ring when there are no new
messages. If you call your phone from outside
to listen to new messages (page 35), you
know that there are no new messages when
the phone rings for the 3rd time. You can then
hang up without being charged for the call.
1MMENUN#211
2M N
b
b
b
bb : Select the desired setting. a M OKN
a M OFFN
Caller’s recording time
You can change the maximum message
recording time allowed for each caller. The
default setting is “3 Minutes”.
1MMENUN#305
2M N
b
b
b
bb : Select the desired setting. a M OKN
a M OFFN
36 Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Answering System
TGC41x_42xE(en)_0229_ver011.pdf 36 2016/02/29 15:10:38
Selecting “Greeting Only”
You can select “Greeting Only” which sets
the unit to announce a greeting message to
callers but not record messages.
Select “Greeting Only” in step 2 on
“Caller’s recording time”, page 36.
Note:
RWhen you select “Greeting Only”:
– If you do not record your own message,
the unit will play the pre-recorded
greeting-only message asking callers to
call again later.
– If you use your own message, record the
greeting-only message asking callers to
call again later (page 33).
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 37
Answering System
TGC41x_42xE(en)_0229_ver011.pdf 37 2016/02/29 15:10:39
Voicemail service
In addition to your unit’s answering system you may also have voicemail service from
your phone service provider. Voicemail is an answering service that may be offered by your
phone service provider. This service can also record calls when you are unavailable to answer
the phone or when your line is busy. Messages are recorded on the phone company system and
not on the unit’s answering system.
RTo use the voicemail service rather than the unit’s answering system, turn off the answering
system (page 33).
If you have unit’s answering system set to on and also the voicemail enabled, the system with
least amount of rings will record the message first.
Example:
If the unit’s answering system is set to 5 rings (page 36) and the voicemail answering system
provided by your phone company is set to 6 rings (call your service provider), the unit’s
answering system will record the incoming call first.
When you have new messages, is displayed on the handset if message indication service is
available. Please contact your phone service provider for details of this service.
Important:
RIf still remains on the display even after you have listened to new messages, turn it off by
pressing and holding # for 2 seconds.
Character entry
The dial keys are used to enter characters and numbers. Each dial key has multiple characters
assigned to it. The characters that can be entered depend on the character entry mode
(page 38).
– Press MF
F
F
FFN or M N
E
E
E
EE to move the cursor left or right.
– Press dial keys to enter characters and numbers.
– Press MCLEARN to erase the character or number highlighted by the cursor. Press and hold
MCLEARN to erase all characters or numbers.
– Press (A a) to switch between uppercase and lowercase.* a
– To enter another character located on the same dial key, press ME
E
E
EEN to move the cursor to the
next space, then press the appropriate dial key.
– If you do not press any dial key within 2 seconds after entering a character, the character is
fixed and the cursor moves to the next space.
Character entry modes
The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek ( ),
Extended 1 ( ), Extended 2 ( ), and Cyrillic ( ). When in these entry modes except
Numeric, you can select which character is entered by pressing a dial key repeatedly.
When the unit displays the character entry screen:
MECON a M N
b
b
b
bb : Select a character entry mode. a MOKN
Note:
R in the following tables represents a single space.
38 Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Useful Information
TGC41x_42xE(en)_0229_ver011.pdf 38 2016/02/29 15:10:39
Produkt Specifikationer
| Mærke: | Panasonic |
| Kategori: | Telefon |
| Model: | KX-TGC412 |
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