©2023 Koninklijke Philips N.V. (KPNV). All
rights reserved. Philips and the Philips shield are
trademarks of KPNV. Sonicare and the Sonicare
logo are trademarks of Philips Oral Healthcare,
©2023 Koninklijke Philips N.V. (KPNV). 保留所
有权利。 飞利浦及飞利浦盾牌标志是 KPNV 的商
标。 Sonicare 和 Sonicare 徽标是 Philips Oral
Healthcare, LLC 和/或 KPNV 的商标。
©2023 Koninklijke Philips N.V. (KPNV). 版權所有。
飛利浦及飛利浦盾牌標誌為 KPNV 的商標。Sonicare
及 Sonicare 標誌為飛利浦口腔保健公司和/或 KPNV
300007376856 (2023-09-25)
Congratulations on your purchase and welcome
to Philips! To fully benet from the support
that Philips oers, register your product at
Important safety information
Only use the product for its intended purpose. Read
this important information carefully before you use
the product and its batteries and accessories, and save
it for future reference. Misuse can lead to hazards or
-Keep the charger and/or UV travel case away from
-After cleaning, make sure the charger and/or UV
travel case is completely dry before you connect it
-Charge only with certied adapters.
-This appliance can be used by children and
persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge
if they have been given supervision or instruction
concerning use of the appliance in a safe way and
understand the hazards involved. Cleaning and
user maintenance shall not be made by children
-Children shall not play with the appliance.
-Keep the UV travel case out of the reach of
-Stop using the UV travel case if the UV LED
remains on when the travel case is open. UV light
can be harmful to the human eye and skin.
-If the appliance is damaged in any way (brush
head, toothbrush handle or charger), stop using it.
-The USB cord cannot be replaced. If the USB cord is
damaged, discard the charger.
-Always replace the charger with one of the
original type in order to avoid a hazard.
-This appliance contains no user-serviceable
parts. If the appliance is damaged, stop using it
and contact the Consumer Care Center in your
country (see ’Warranty and support‘). If the cord
is damaged, replace the charger and/or UV travel
-Keep the cord away from heated surfaces.
-Do not use the charger and/or UV travel case
outdoors or near heated surfaces.
-Do not clean the brush head, handle, or charger in
-If you have had oral or gum surgery in the previous
2 months, consult your dentist before you use this
-Consult your dentist if excessive bleeding occurs
after using this appliance or if bleeding continues
to occur after 1 week of use. Also consult your
dentist if you experience discomfort or pain when
-This Philips appliance complies with the safety
standards for electromagnetic devices. If you have
a pacemaker or other implanted device, contact
your doctor or the appliance manufacturer of the
implanted appliance prior to use.
-If you have medical concerns, consult your doctor
before you use this appliance.
-This appliance has only been designed for
cleaning teeth, gums and tongue. Do not use it
for any other purpose. Stop using the appliance
and contact your doctor if you experience any
-This appliance is a personal care device and is not
intended for use on multiple patients in a dental
-Do not use other brush heads than the brand that
came with your Philips Sonicare 3200 or 3900
-Stop using a brush head with crushed or bent
bristles. Replace the brush head every 3 months or
sooner if signs of wear appear.
-Only use this product for its intended purpose
as shown in this user manual. Misuse can lead to
hazards or serious injuries.
-Only use original Philips accessories or
-Charge, use and store the product at a
temperature between 0°C and 40°C.
-Keep product and batteries away from re and
do not expose them to direct sunlight or high
-If the product becomes abnormally hot or smelly,
changes color or if charging takes longer than
usual, stop using and charging the product and
-Do not place products and their batteries in
microwave ovens or on induction cookers.
-Do not open, modify, pierce, damage or dismantle
the product or battery to prevent batteries
from heating up or releasing toxic or hazardous
substances. Do not short-circuit, overcharge or
reverse charge batteries.
-If batteries are damaged or leaking, avoid contact
with the skin or eyes. If this occurs, immediately
rinse well with water and seek medical care.
Electromagnetic elds (EMF)
This Philips appliance complies with all applicable
standards and regulations regarding exposure to
Your Philips Sonicare (Fig. 1)
4 Power on/o and mode button
8 UV travel case (HX2471/04 only)*
9 USB-C cable (HX2471/04 only)*
*Note: The content of the box may vary based on the
Note: Appearance may slightly dier, depending on
Warning: Only use an IPX4 adapter with output
rating 5 Vdc, 2 W. It is recommended to use a
Philips adapter; see the Philips website for current
1 Align the brush head so the bristles point in the
same direction as the front of the handle.
2 Press the brush head down onto the metal shaft
until there is a small 1-2mm gap. (Fig. 3)
Note: It is normal to see a slight gap between the
brush head and the handle (Fig. 3). This allows the
brush head to vibrate properly.
Charging your Philips Sonicare
1 Place the power toothbrush handle on the charger
2 Connect the charger to a 5V USB wall adapter.
3 Your toothbrush continues to charge until it is fully
-When the toothbrush is charging, the battery
indicator pulsates green.
-When fully charged, the battery indicator will
light up solid green for 30 seconds before
Note: It can take up to 10 hours to fully charge the
battery, but you can use the toothbrush before it is
Using your Philips Sonicare
If you are using your Sonicare toothbrush for the
rst time, it is normal to feel more vibration than
when using a non-electric toothbrush. It is common
for rst time users to apply too much pressure. Only
apply gentle pressure and let the toothbrush do the
brushing for you. Please follow brushing instructions
below for the best experience.
1 Wet the bristles and apply a small amount of
2 Place the toothbrush bristles against the teeth at
a slight angle (45 degrees) (Fig. 5), pressing gently
to make the bristles reach the gumline or slightly
Note: Do not turn on the toothbrush until the
brush head is against your teeth.
3 Press the power on/o button to turn on the
Note: Keep the center of the brush in contact with
4 Gently keep the bristles placed on the teeth and
in the gumline. Brush your teeth with small back
and forth motion so the bristles reach between
the teeth. Continue this motion throughout your
Note: The bristles should slightly are. Do not
scrub. It is not recommended to scrub as you
would with a manual toothbrush.
5 To clean the inside surfaces of the front teeth, tilt
the brush handle semi-upright and make several
vertical overlapping brushing strokes on each
Note: To make sure you brush evenly throughout
the mouth, divide your mouth into 4 sections using
the QuadPacer feature (see chapter ‘Features’).
6 Begin brushing in section 1 (outside upper teeth)
and brush for 30 seconds before you move to
section 2 (inside upper teeth). Continue brushing
in section 3 (outside lower teeth) and brush for
30 seconds before you move to section 4 (inside
7 After you have completed the brushing cycle, you
can spend additional time brushing the chewing
surfaces of your teeth and areas where staining
occurs. You can also brush your tongue, with the
toothbrush turned on or o, as you prefer (Fig. 8).
Note: To switch o the power toothbrush, hold
down the power button for 3 seconds or more.
Your Philips Sonicare toothbrush should be safe to use
on braces (brush heads wear out sooner when used
on braces) and dental restorations (llings, crowns,
veneers) if they are properly adhered and not
compromised. If a problem occurs, please follow up
with a dental professional.
This Philips Sonicare toothbrush is designed to provide
at least 60 brushing sessions after fully charged for
10 hours, each session lasting 2 minutes. When the
battery is low, the battery indicator starts to ash.
Note: When the battery is completely empty, the
toothbrush switches o. Place the handle on the
Note: To keep the battery fully charged at all times,
you may keep your Philips Sonicare toothbrush on the
Note: Battery usage time is expected to reduce over
NOTE: Modes may vary based on model purchased.
Your power toothbrush is equipped with ve dierent
For exceptional everyday clean (2 minutes)
Gentle cleaning of gums (2 minutes)
Removes stains on teeth (2 minutes)
Gentle cleaning for sensitive gums and teeth (2 minutes)
Quick cleaning (1 minute)
For exceptional everyday clean (2 minutes)
Provides a gentle cleansing and massage sensation for
a SPA-like oral cleaning experience (2 minutes)
Removes stains on teeth (2 minutes)
Expert whitening teeth, help to remove external teeth
Gentle cleaning for sensitive gums and teeth (2 minutes)
Note: When you use the toothbrush for the rst time,
the default mode is ’Clean‘.
To toggle between the brushing modes:
-Press the power button once to turn on the
-Press a second time to change within 3 seconds
-After the toothbrush has been on ve seconds, if
you want to change modes, you‘ll need to turn
the toothbrush o, then on and press the power
The Smartimer indicates that your brushing cycle is
complete by automatically turning o the toothbrush
at the end of the brushing cycle.
Dental professionals recommend brushing no less
than 2 minutes twice a day.
Note: The timer for Refresh mode is 1 minute.
The Quadpacer is an interval timer that has a short
pause every 30 seconds (15 seconds in the Refresh
mode) to remind you to brush the 4 sections of your
mouth evenly and thoroughly (Fig. 7).
You should clean your Philips Sonicare toothbrush
regularly to remove toothpaste and other residue.
Failure to clean your Philips Sonicare toothbrush may
result in an unhygienic product and damage to it may
Warning: Do not clean brush heads, the handle
or the charger in the dishwasher.
Warning: Do not clean with boiling hot water.
1 Remove the brush head and rinse the metal shaft
area with warm water (Fig. 9). Make sure you
remove any residual toothpaste.
Caution: Do not push on the rubber seal on the
metal shaft with sharp objects, as this may cause
2 Wipe the entire surface of the handle with a damp
Note: Do not tap the handle on the sink to remove
1 Rinse the brush head and bristles after each use
2 Remove the brush head from the handle and rinse
the brush head connection with warm water at
least once a week. Rinse the travel cap as often as
1 Unplug the charger before you clean it.
2 Wipe the surface of the charger with a damp cloth.
If you are not going to use the product for a long
time, unplug it, clean it (see chapter ’Cleaning‘) and
store it in a cool and dry place away from direct
Replace Philips Sonicare brush heads every 3 months
to achieve optimal results. Use only Philips Sonicare
Gentle White or Mini Soft brush heads compatible
with Philips Sonicare 3200 or 3900 Series handle.
This chapter summarizes the most common problems
you could encounter with the appliance. If you are
unable to solve the problem with the information
below, visit www.philips.com/support for a list of
frequently asked questions or contact the Consumer
Care Center in your country.
Problem Possible cause Solution
Problem Possible cause Solution
-This symbol means that electrical products and
batteries shall not be disposed of with normal
household waste (Fig. 11).
-Follow your country’s rules for the separate
collection of electrical products and batteries.
Removal of built-in rechargeable battery
Li-ion rechargeable battery
The built-in rechargeable battery is non-replaceable,
and must only be removed by a qualied professional
at the end of its life. Before removing the battery,
make sure that the appliance is disconnected from the
wall socket and that the battery is completely empty.
Take any necessary safety precautions when
you handle tools to open the appliance and
when you dispose of the rechargeable battery.
When you handle batteries, make sure that
your hands, the product and the batteries are
To avoid accidental short-circuiting of batteries
after removal, do not let battery terminals
come into contact with metal objects (e.g.
coins, hairpins, rings). Do not wrap batteries in
aluminum foil. Tape battery terminals or put
batteries in a plastic bag before you discard
Only remove the rechargeable battery when you
discard the product. Before you remove the battery,
make sure that the product is disconnected from the
wall socket and that the battery is completely empty.
1 Remove the inner body from the handle.
2 Remove the rechargeable battery from the inner
If you need information or support, please visit
www.philips.com/support or read the international
The terms of the international warranty do not cover
-Damage caused by use of unauthorized
-Damage caused by misuse, abuse, neglect,
alterations or unauthorized repair.
-Normal wear and tear, including chips, scratches,
abrasions, discoloration or fading.
www.philips.com/welcome 上注
-切勿使用非 Philips Sonicare 3200
9 USB-C 线缆（仅限 HX2471/04）*
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MONTANA Gold Mid_300007376856_DFU-ROW-CHINA_LEALFET_foldedA7_BW.indd 1-8
MONTANA Gold Mid_300007376856_DFU-ROW-CHINA_LEALFET_foldedA7_BW.indd 1-8MONTANA Gold Mid_300007376856_DFU-ROW-CHINA_LEALFET_foldedA7_BW.indd 1-8 12-10-2023 10:21
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