Pioneer TS-500M Manual

Pioneer Bil højttaler TS-500M

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PIONEER ELECTRONICS (USA) INC.

LIMITED WARRANTY

WARRANTY VALID ONLY IN COUNTRY OF PRODUCT PURCHASE

WARRANTY

Pioneer Electronics (USA) Inc. (Pioneer) warrants that Pioneer® Car/Marine Electronics, Speaker, and Accessory Products distributed by Pioneer in the

USA and Canada that fail to function properly under normal use due to a manufacturing defect when installed and operated according to the owner’s manual

will be repaired or replaced with a unit of comparable value, at Pioneer’s option, without charge to you for parts or actual repair work. Replacement units

and/or parts supplied under this warranty may be new or rebuilt at Pioneer’s option.

This Limited Warranty applies to the original or any subsequent owner of this Pioneer product during the warranty period provided the product was purchased

from an authorized Pioneer dealer in the USA or Canada. You will be required to provide a sales receipt or other valid proof of purchase showing

the date of original purchase. If service is required, you must provide notice (see “To Obtain Service” below) within the warranty period and

deliver the product, transportation

prepaid, from within the country of purchase no later than 14 days after you provide notice. You will be

responsible for removal and installation of the product.

Pioneer will pay to return the repaired or replacement product to you within the country of

purchase.

PRODUCT WARRANTY PERIOD (Runs from date of product delivery from first retail sale)

Parts Labor

Car/Marine Electronics, Speakers, and Accessories (excluding Blind Spot Detection System)....................

1 Year 1 Year

Blind Spot Detection System ................................................................................................................................

3 Years 3 Years

WHAT IS NOT COVERED

This Limited Warranty applies to Pioneer products that are purchased from an authorized Pioneer dealer. IF THIS PRODUCT WAS PURCHASED

FROM ANY OTHER SOURCE, THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTY OF

MERCHANTABILITY

AND THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND THIS PRODUCT IS SOLD STRICTLY “AS

IS” AND “WITH ALL FAULTS.” PIONEER SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL AND/OR INCIDENTAL DAMAGES. Some states

and provinces do not allow

the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not

apply to you.

Pioneer does not warrant any product listed above when it is used in a trade or business or in any industrial or commercial application. This

warranty

does not apply if the product has been subjected to power in excess of its published power rating. This warranty does not cover

cosmetic scratches or

any other appearance item; damage or defects resulting from alterations or modifications not authorized in writing by

Pioneer; accident, collisions,

misuse or abuse; the use of unauthorized parts or labor; improper installation or maintenance; lightning or power

surges; subsequent damage from

leaking; damage from inoperative batteries; or the use of batteries not conforming to those specified in the

owner’s manual. This warranty does not

cover the cost of parts or labor that would otherwise be provided without charge under this warranty

obtained from any source other than Pioneer.

Altered, defaced, or removed serial numbers void this warranty.

NO OTHER WARRANTIES

TO THE FULLEST EXTENT PERMITTED BY LAW, PIONEER MAKES NO REPRESENTATIONS OR WARRANTIES OR ACCEPTS ANY CONDITIONS

WITH RESPECT TO THIS PRODUCT EXCEPT AS STATED IN THIS DOCUMENT. PIONEER LIMITS ITS OBLIGATIONS UNDER ANY IMPLIED

WARRANTIES

AND CONDITIONS INCLUDING, BUT NOT LIMITED TO, WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF

MERCHANTABILITY

AND FITNESS FOR A PARTICULAR PURPOSE, TO A PERIOD NOT TO EXCEED THE WARRANTY PERIOD. NO WARRANTIES

OR CONDITIONS SHALL APPLY AFTER THE WARRANTY PERIOD. Some states and provinces do not allow limitations on how long an implied

warranty lasts, so the above limitations or exclusions may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province. To the

extent any provision of this limited warranty is deemed invalid or unenforceable under applicable law, such determination will have no effect on

the remaining

provisions, which will continue in full force and effect.

TO OBTAIN SERVICE

In the USA or Canada, to receive warranty service, you need to present your sales receipt showing place and date of original owner’s transaction. Please

contact one of the following to obtain service:

Your Authorized Pioneer Dealer may repair or replace your unit or refer you to an Authorized Pioneer Service Company. Your sales receipt should list the

contact information (phone number, fax, email, etc.) for your Dealer.

Pioneer Customer Support can advise you regarding the optimal service option for your product model and geographic location. Please call us at

1-800-421-1404

or visit www.pioneerelectronics.com (for USA) or www.pioneerelectronics.ca (for Canada), click on “Support,” then select “Contact Us.”

Your Authorized Pioneer Service Company c ectronics, Speaker and Accessory products andan perform repairs for most Car/Marine El advise other options

as applicable. Please visit www.pioneerelectronics.com (for USA) or www.pioneerelectronics.ca (for Canada), click on “Support,” and select “Find a

Service Center.”

Shipping Your Unit for Service – YOU MUST FIRST CONTACT PIONEER TO GET RETURN AUTHORIZATION. PLEASE DO NOT SEND IN YOUR

PRODUCT WITHOUT CONTACTING CUSTOMER SUPPORT. If you have a return authorization number, please package the product carefully and send

it transportation prepaid by a traceable, insured method to mpany or Pioneer. Use adequate padding material toan Authorized Pioneer Service Co

prevent

damage in transit. Include your name, address and a telephone number where you can be reached during business hours.

For questions about your product, please contact Pioneer Customer Support as described above or write to us at:

Customer Support,

Pioneer Electronics (USA) Inc.

P.O. Box 1720, Long Beach, California 90801 USA

1-800-421-1404

DISPUTE RESOLUTION

Following our response to any initial request to Customer Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint

Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. In the USA, you are required to use the

Complaint Resolution Program before you exercise any rights under, or seek any remedies, created by the Magnuson-Moss Warranty Act but may be

entitled to file suit under state law without using the Complaint Resolution Program. To use the Complaint Resolution Program, call 1-800-421-1404 and

explain to the customer service represent periencing, steps you have taative the problem you are ex ken to have the product repaired during the warranty

period, and the name of the authorized Pioneer dealer from which the Pioneer product was purchased. After the complaint has been explained to the

representative, a resolution number will be issued. Within forty (40) days of receiving your complaint, Pioneer will investigate the dispute and will either: (1)

respond to your complaint in writing informing you what action Pioneer will take, and in what time period, to resolve the dispute; or (2) respond to your

complaint in writing informing you why Pioneer will not take any action.

KEEP THIS INFORMATION AND YOUR SALES RECEIPT IN A SAFE PLACE

Model No. __________________________ Serial No. ___________________________ Delivery Date ___________________________

Purchased From ______________________________________ UCC0623