Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at www.samsung.com
The figures and illustrations in this Simple User Guide are provided for reference only and may differ from the actual product
The product design and specifications may change without notice.
© 2024 Samsung Electronics Co., Ltd. All rights reserved.
Before Reading This Simple
This TV comes with this Simple User Guide and an embedded
> (left directional button) > Settings >
Support > Open User guide).
On the website (www.samsung.com), you can download the
manuals and see its contents on your PC or mobile device.
Warning! Important Safety
Please read the Safety Instructions before using your TV. Refer to
the table below for an explanation of symbols which may be on
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR BACK). THERE ARE NO USER
SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO
This symbol indicates that high voltage is
present inside. It is dangerous to make any
kind of contact with any internal part of this
This symbol indicates that this product has
included important literature concerning
operation and maintenance.
Class II product: This symbol indicates that a
safety connection to electrical earth (ground)
is not required. If this symbol is not present
on a product with a mains lead, the product
MUST have a reliable connection to protective
AC voltage: Rated voltage marked with this
DC voltage: Rated voltage marked with this
Caution. Consult instructions for use: This
symbol instructs the user to consult the
Simple User Guide for further safety related
•Do not overload wall outlets, extension cords, or adapters
beyond their voltage and capacity. It may cause fire or electric
Refer to the power specifications section of the manual or the
power supply label on the product for voltage and amperage
•Power-supply cords should be placed so that they are not
likely to be walked on or pinched by items placed upon or
against them. Pay particular attention to cords at the plug
end, at wall outlets, and at the point where they exit from the
•Never insert anything metallic into the open parts of this
apparatus. This may cause electric shock.
•To avoid electric shock, never touch the inside of this
apparatus. Only a qualified technician should open this
•Be sure to plug in the power cord until it is firmly seated.
When unplugging the power cord from a wall outlet, always
pull on the power cord's plug. Never unplug it by pulling on
the power cord. Do not touch the power cord with wet hands.
•If this apparatus does not operate normally - in particular,
if there are any unusual sounds or smells coming from it -
unplug it immediately and contact an authorised dealer or
•To protect this apparatus from a lightning storm, or to leave
it unattended and unused for a long time, be sure to unplug
it from the wall outlet and disconnect the antenna or cable
–Accumulated dust can cause an electric shock, an electric
leakage, or a fire by causing the power cord to generate
sparks and heat or by causing the insulation to deteriorate.
•Use only a properly grounded plug and wall outlet.
–An improper ground may cause electric shock or
equipment damage. (Class l Equipment only.)
•To turn off this apparatus completely, disconnect it from the
wall outlet. To ensure you can unplug this apparatus quickly if
necessary, make sure that the wall outlet and power plug are
•Do not place this apparatus near or over a radiator or heat
register, or where it is exposed to direct sunlight.
•Do not place vessels (vases etc.) containing water on this
apparatus, as this can result in a fire or electric shock.
•Do not expose this apparatus to rain or moisture.
•Be sure to contact an authorised Samsung service centre
for information if you intend to install your TV in a location
with heavy dust, high or low temperatures, high humidity,
chemical substances, or where it will operate 24 hours a day
such as in an airport, a train station, etc. Failure to do so may
lead to serious damage to your TV.
•Do not expose this apparatus to dripping or splashing.
Mounting the TV on a wall
If you mount this TV on a wall, follow
the instructions exactly as set out by the
manufacturer. If it is not correctly mounted, the TV
may slide or fall and cause serious injury to a child
or adult and serious damage to the TV.
•To order the Samsung wall mount kit, contact Samsung
•Samsung Electronics is not responsible for any damage to the
product or injury to yourself or others if you choose to install
the wall mount on your own.
•Samsung is not liable for product damage or personal injury
when a non-VESA or non-specified wall mount is used or
when the consumer fails to follow the product installation
•You can install your wall mount on a solid wall perpendicular
to the floor. Before attaching the wall mount to surfaces other
than plaster board, contact your nearest dealer for additional
information. If you install the TV on a ceiling or slanted wall, it
may fall and result in severe personal injury.
•When installing a wall mount kit, we recommend you fasten
•If you want to install a wall mount kit that attaches to the
wall using two top screws only, be sure to use a Samsung wall
mount kit that supports this type of installation. (You may not
be able to purchase this type of wall mount kit, depending on
•Do not mount the TV at more than a 15 degree tilt.
•Standard dimensions for wall mount kits are shown in the
table on the Unpacking and Installation Guide.
Do not install your wall mount kit while your TV is
turned on. This may result in personal injury from
•Do not use screws that are longer than the standard
dimension or do not comply with the VESA standard screw
specifications. Screws that are too long may cause damage to
the inside of the TV set.
•For wall mounts that do not comply with the VESA standard
screw specifications, the length of the screws may differ
depending on the wall mount specifications.
•Do not fasten the screws too firmly. This may damage the
product or cause the product to fall, leading to personal
injury. Samsung is not liable for these kinds of accidents.
•Always have two people mount the TV onto a wall.
–For 82 inch or larger models, have four people mount the
Providing proper ventilation for your TV
When you install your TV *and One Connect Box, maintain a
distance of at least 10 between the TV *and One Connectcm Box
with other objects (walls, cabinet sides, etc.) to ensure proper
ventilation. Failing to maintain proper ventilation may result in
a fire or a problem with the product caused by an increase in its
*: One Connect Box Supported Model Only
•When you install your TV with a stand or a wall mount,
we strongly recommend you use parts provided by
Samsung Electronics only. Using parts provided by another
manufacturer may cause difficulties with the product or result
in injury caused by the product falling.
Caution: Pulling, pushing, or climbing on
the TV may cause the TV to fall. In particular,
do not hang on or destabilise the TV. This
action may cause the TV to tip over, causing
serious injuries or death. Follow all safety
precautions provided in the Safety Flyer
included with your TV. For added stability
and safety, you can purchase and install the
anti-fall device, referring to "Preventing the
WARNING: Never place a television set in
an unstable location. The television set may
fall, causing serious personal injury or death.
Many injuries can be avoided by taking simple
•Always use cabinets or stands or mounting methods
•Always use furniture that can safely support the television
•Always ensure the television set is not overhanging the edge
of the supporting furniture.
•Always educate about the dangers of climbing on furniture to
reach the television set or its controls.
•Always route cords and cables connected to your television so
they cannot be tripped over, pulled or grabbed.
•Never place a television set in an unstable location.
•Never place the television set on tall furniture (for example,
cupboards or bookcases) without anchoring both the
furniture and the television set to a suitable support.
•Never place the television set on cloth or other materials that
may be located between the television set and supporting
•Never place items that might tempt to climb, such as toys and
remote controls, on the top of the television or furniture on
which the television is placed.
If the existing television set is going to be retained and relocated,
the same considerations as above should be applied.
•When you have to relocate or lift the TV for replacement or
cleaning, be sure not to pull out the stand.
Preventing the TV from falling
: Wall-anchor (not supplied)
1. Using the appropriate screws, firmly fasten a set of brackets
to the wall. Confirm that the screws are firmly attached to
–You may need additional material such as wall anchors
depending on the type of wall.
2. Using the appropriately sized screws, firmly fasten a set of
–For the screw specifications, refer to the standard screw
part in the table on the Unpacking and Installation Guide.
3. Connect the brackets fixed to the TV and the brackets fixed
to the wall with a durable, heavy-duty string, and then tie the
–Install the TV near the wall so that it does not fall backwards.
–Connect the string so that the brackets fixed to the wall
are at the same height as or lower than the brackets fixed
Precautions when installing the TV with a stand
When you install the TV with a stand, avoid placing the stand on
the back part of the table surface. Failure to do so may cause the
motion sensor at the bottom of the TV not to work properly.
•This apparatus uses batteries. In your community, there might
be environmental regulations that require you to dispose of
these batteries properly. Please contact your local authorities
for disposal or recycling information.
•Store the accessories (remote control, batteries, or etc.) in a
location safely out of the reach.
•Do not drop or strike the product. If the product is damaged,
disconnect the power cord and contact a Samsung service
•Do not dispose of remote control or batteries in a fire.
•Do not short-circuit, disassemble, or overheat the batteries.
•After removing the screen protective film, never remove the
–If the protective film removal label is not found, the
protective film has already been removed.
•CAUTION: There is danger of an explosion if you replace the
batteries used in the remote with the wrong type of battery.
Replace only with the same or equivalent type.
•WARNING - Do not use liquid fumigators containing chemicals,
such as mosquito repellent or air freshener, around the product.
–If steam comes in contact with the product surface or
enters the product, it may cause stains or malfunction.
•WARNING - TO PREVENT THE SPREAD OF
FIRE, KEEP CANDLES AND OTHER ITEMS
WITH OPEN FLAMES AWAY FROM THIS
•To clean this apparatus, unplug the power cord from the wall
outlet and wipe the product with a soft, dry cloth. Do not
use any chemicals such as wax, benzene, alcohol, thinners,
insecticide, aerial fresheners, lubricants, or detergents. These
chemicals can damage the appearance of the TV or erase the
•The exterior and screen of the TV can get scratched during
cleaning. Be sure to wipe the exterior and screen carefully
using a soft cloth to prevent scratches.
•Do not spray water or any liquid directly onto the TV. Any
liquid that goes into the product may cause a failure, fire, or
Make sure the following items are included with your TV. If any
items are missing, contact your dealer.
•Warranty Card / Regulatory Guide (Not available in some
•*Remote Control & Batteries
•*CI Card Adapter (Depending on the country and model)
•**One Connect Box Power Cord
•**One Connect cable holder (for wall mount)
•***One Connect Box Power Cord
•Web Camera / Lens Cover / Pogo Gender (QN95D Series only)
*: Some of the items specified above may not be included in the
package, depending on the model or geographical area.
**: QN8**D, QN9**D, S95D Series
•The type of battery may vary depending on the model.
•The items’ colours and shapes may vary depending on the
•Cables not included can be purchased separately.
•Check for any accessories hidden behind or in the packing
materials when opening the box.
Warning: Screens can be damaged from direct
pressure when handled incorrectly. We recommend
lifting the TV at the edges, as shown. For more
information about handling, refer to the Unpacking
and Installation Guide came with this product.
02 Connecting the TV to the
(One Connect Box Supported Model only)
For more information about how to connect via the One Connect
Box, refer to Unpacking and Installation Guide.
•Do not use the One Connect Box in the upside-
down or upright position.
•Take care not to subject the cable to any of the
actions below. The One Connect Cable contains
Bending Twisting Pulling Pressing on
CLASS 1 LASER PRODUCT (The Frame Series only)
•Caution - Invisible laser radiation when open. Do not stare
–Do not bend the One Connect Cable excessively. Do not
–Do not place heavy objects on the cable.
–Do not disassemble either of the cable connectors.
•Caution - Use of controls, adjustments, or the performance
of procedures other than those specified herein may result in
hazardous radiation exposure.
Using the One Connect cable holder
(QN8**D, QN9**D, S95D Series only)
You can use the One Connect cable holder to tidy up the cables
while installing the wall mount.
When you turn on your TV for the first time, it immediately
starts the Initial Setup. Follow the instructions displayed on the
screen and configure the TV's basic settings to suit your viewing
•You will need a Samsung Account to access our network-
based smart services. If you choose not to log in, you will only
get a connection to terrestrial TV (applicable to devices with
tuners only) and external devices, e.g. via HDMI.
•When installing the 43LS03D model as a wall mount, it can
be installed vertically and used.
–Some features may not support portrait mode or full
–The initial setup is optimised for landscape mode.
You can turn on the TV with the TV Controller button at the
bottom of the TV, and then use the . The Control menu Control
menu appears when the TV Controller button is pressed while
•The position and shape of the buttons at the bottom of the TV
may differ depending on the model.
•The screen may dim if the protective film on the SAMSUNG
logo or the bottom of the TV is not detached. If protective film
is attached, remove the film.
TV Controller button / Remote control sensor / Microphone
TV Controller button / Remote control sensor
•*In Art mode, the Remote control sensor at the bottom of the
How to turn on and off the Microphone
You can turn on or off the microphone by using the switch at the
bottom or rear bottom of the TV. If microphone is turned off, All
voice and sound features using microphone are not available.
•This function is supported only in Q7*D/Q8*D/QN8*D/
QN9*D/QN8**D/QN9**D/S8*D/S9*D/The Frame Series.
•The position and shape of the microphone switch may differ
•During analysis using data from the microphone, the data is
Connecting the camera to the
When you connect a camera, you can use home workouts, and
other new features with the camera.
1920 x 1080, 30 fps (FHD)
Automatic lighting correction
For more information, refer to "Troubleshooting" in the User
> (left directional button) > Settings Support Open > >
User guide > Troubleshooting
If none of the troubleshooting tips apply, please visit "www.
samsung.com" and click Support or contact the Samsung service
•This panel is made up of sub pixels which require
sophisticated technology to produce. There may be, however,
a few bright or dark pixels on the screen. These pixels will
have no impact on the performance of the product.
•To keep your TV in optimum condition, upgrade to the latest
software. Use the functions on Update Now or Auto update
> (left directional button) > Settings
> Support > Software Update Update Now Auto update > or ).
•Make sure that the power cord is securely plugged into the
product and the wall outlet.
•Make sure that the wall outlet is working and the remote
control sensor at the bottom of the TV is lit and glowing a
•Try pressing the TV Controller button at the bottom of the TV
to make sure that the problem is not with the remote control.
If the TV turns on, refer to "The remote control does not work".
The remote control does not work.
•Check if the remote control sensor at the bottom of the TV
blinks when you press the
button on the remote control.
–DU7 Series (except for model): If it does not blink, DU77**
replace the remote control's batteries. Make sure that the
batteries are installed with their poles (+/–) in the correct
direction. Alkaline batteries are recommended for longer
–Other models: When the remote's battery is discharged,
charge the battery using the USB charging port (C-type), or
turn over the remote to expose the solar cell to light.
•Try pointing the remote directly at the TV from 1.5-1.8 m away.
•If your TV came with a Samsung Smart Remote (Bluetooth
Remote), make sure to pair the remote to the TV. To pair
a Samsung Smart Remote, press the
Eco Sensor and screen brightness
Eco Sensor adjusts the brightness of the TV automatically.
This feature measures the light in your room and optimises
the brightness of the TV automatically to reduce power
consumption. If you want to turn this off, go to
Settings > > All Settings General &
Privacy > Power and Energy Saving Brightness Optimisation > .
•The eco sensor is located at the bottom of the TV. Do not
block the sensor with any object. This can decrease picture
05 Specifications and Other
QN8**D/QN9**D Series: 7680 x 4320
Other models: 3840 x 2160
UA43DU7000 UA50DU7000 UA55DU7000 UA60DU7000
UA65DU7000 UA70DU7000 UA75DU7000 UA85DU7000
UA43DU7700 UA50DU7700 UA55DU7700 UA65DU7700
UA75DU7700 UA85DU7700 UA43DU8000 UA50DU8000
UA55DU8000 UA65DU8000 UA75DU8000 UA85DU8000
UA50DU8100 UA55DU8100 UA65DU8100 UA50DU8500
UA55DU8500 UA65DU8500 UA75DU8500 UA50DUE800
UA55DUE800 UA65DUE800 UA75DUE800 UA85DUE800
UA98DU9000 QA50QE1D QA55QE1D QA65QE1D
QA75QE1D QA50Q60D QA55Q60D QA65Q60D
QA75Q60D QA85Q60D QA55Q70D QA65Q70D
QA75Q70D QA85Q70D QA50Q80D QA55Q80D
QA65Q80D QA75Q80D QA85Q80D QA55QN85D
QA65QN85D QA75QN85D QA85QN85D QA55QN87D
QA65QN87D QA75QN87D QA85QN87D QA43QN90D
QA50QN90D QA55QN90D QA65QN90D QA75QN90D
QA85QN90D QA98QN90D QA55S90D QA65S90D
QA77S90D QA83S90D QA55S95D QA65S95D
QA77S95D QA65QN800D QA75QN800D QA85QN800D
QA65QN900D QA75QN900D QA85QN900D QA43LS03D
QA50LS03D QA55LS03D QA65LS03D QA75LS03D
(Saudi Arabia only: UA43DU7000U UA50DU7000U
UA55DU7000U UA60DU7000U UA65DU7000U
UA70DU7000U UA75DU7000U UA85DU7000U
UA43DU8000U UA50DU8000U UA55DU8000U
UA65DU8000U UA75DU8000U UA85DU8000U
UA50DU8100U UA55DU8100U UA65DU8100U
UA50DU8500U UA55DU8500U UA65DU8500U
UA75DU8500U UA50DUE800U UA55DUE800U
UA65DUE800U UA75DUE800U UA85DUE800U
UA98DU9000U QA50QE1DAU QA55QE1DAU
QA65QE1DAU QA75QE1DAU QA50Q60DAU QA55Q60DAU
QA65Q60DAU QA75Q60DAU QA85Q60DAU QA55Q70DAU
QA65Q70DAU QA75Q70DAU QA85Q70DAU QA55Q80DAU
QA65Q80DAU QA75Q80DAU QA55QN85DBU QA65QN85DBU
QA75QN85DBU QA85QN85DBU QA43QN90DAU
QA50QN90DAU QA55QN90DAU QA65QN90DAU
QA75QN90DAU QA85QN90DAU QA98QN90DAU
QA55S90DAU QA65S90DAU QA77S90DAU QA77S90DAE
QA83S90DAE QA65S95DAU QA77S95DAU QA65QN800DU
QA75QN800DU QA85QN800DU QA65QN900DU
QA75QN900DU QA85QN900DU QA55LS03DAU
QA65LS03DAU QA75LS03DAU QA85LS03DAU)
DU7/DU8/DUE8/DU9/Q6*D/QE1D/Q7*D/S85D 20 Series: W
Q8*D/QN85D/S90D Series: 40 W
QN90D (43"): 20 Series W, QN90D (50"): Series 40 W
QN90D (55"-98"): 60 Series W
QN95D/QN800D/S95D Series: 70 W
LS03D (43"-50"): 20 Series W
LS03D (55"-85"): Series 40 W
50 °F to 104 °F (10 °C to 40 °C)
10 % to 80 %, non-condensing
-4 °F to 113 °F (-20 °C to 45 °C)
5 % to 95 %, non-condensing
•This device is a Class B digital apparatus.
•For information about the power supply, and more
information about power consumption, refer to the
information on the label attached to the product.
–On most models, the label is attached to the back of
the TV. (On some models, the label is inside the cover
–On One Connect Box models, the label is attached to the
bottom of the One Connect Box.
•To connect a LAN cable, use a CAT 7 (*STP type) cable for the
connection. (100/10 Mbps)
•The images and specifications of the Unpacking and
Installation Guide may differ from the actual product.
Decreasing power consumption
When you shut the TV off, it enters Standby mode. In Standby
mode, it continues to draw a small amount of power. To decrease
power consumption, unplug the power cord when you don't
intend to use the TV for a long time.
Recommendation - Jordan Only
Hereby, Samsung Electronics, declares that this TV is in
compliance with the essential requirements and other relevant
provisions of Directive 1999/5/EC.
The official Declaration of Conformity may be found at http://
www.samsung.com, go to Support > Search Product Support and
This equipment may only be used indoors.
This equipment may be operated in Jordan.
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the Samsung service centre.
8002474357 (08:00 ~ 20:00 HELP) From Inside Saudi Arabia
+966112614718 From outside Saudi Arabia (Call charges may
Digital services (24/7 HELP)
www.samsung.com/sa_en/support (English)
www.samsung.com/sa/support (Arabic)
PAKISTAN www.samsung.com/pk/support0800-Samsung (7267864)
TUNISIA www.samsung.com/n_africa/support80 100 012
U.A.E 800-SAMSUNG (800 - 726 7864)
www.samsung.com/ae/support (English)
www.samsung.com/ae_ar/support (Arabic)
OMAN 800-SAM CS (800-72627)
KUWAIT 183-CALL (183-2255)
BAHRAIN 8000-GSAM (8000-4726)
QATAR 800-CALL (800-2255)
TÜRKİYE 444 77 11 www.samsung.com/tr/support
WhatsApp +962-79-777-7421
www.samsung.com/levant/support
WhatsApp +962-79-777-7421
WhatsApp +962-79-777-7421
