Thank you for purchasing this television. We hope you have many years of trouble free
enjoyment from your purchase.
Your product is covered under the manufacturers’ guarantee for 12 months from the date
of purchase.
If you experience any diffi culties with your TV, please refer to the ‘Frequently asked questions’ section
at the rear of these Operating Instructions.
If you are still unable to remedy the issue, try resetting the TV to factory settings - details can be found in
the menu section of these Operating Instructions - alternatively, please contact the helpline.‘Settings’
In the event that a fault is diagnosed, the helpline will arrange to collect the TV from your home
or work address, return it to our service centre, repair the item and then return it to you.
If we believe we cannot offer a permanent repair, we will replace the item.
Technical Support Information
Telephone UK 0330 024 0803, ROI 01443 3323
Web support: www.umc-uk.co.uk
Email: service@umc-uk.co.uk
Calls to 0330 numbers are charged at standard call rates and are included as part
of any bundled minutes with your phone provider.
The telephone opening hours are Monday to Friday 8.30am to 6pm, Saturday 9am – 5pm.
UK: Calls are charged at your normal telephone call rate.
ROI: Calls are charged at a local rate.
Please retain all packaging materials, in addition to your proof of purchase/receipt,
as you will need these in the event of warranty/service support.
This guarantee is in addition to and does not affect your statutory rights.
If you need to call the helpline, you will need the following information.
1) Model No ______________________________________ (You can fi nd this on the rear of the TV)
2) Date of purchase ______________________________________ (You can fi nd this on your sales receipt)
3) Serial Number ______________________________________ (You can fi nd this on the rear of the TV)
EXAMPLE OF LABEL ON REAR OF TV
This TV set is for domestic use only
Model No
Serial No.
