Snom 360 ip Manual
Snom
Fast telefoni
360 ip
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User Manual
snom 300 | 320 | 360 | 370
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www.snom.com www.snom.com
130907_UMEV21_AF
© snom technology AG 2007
All rights reserved.
For questions regarding the product, please contact your snom Certified Sales Partner.
Also visit us on http://www.snom.com
Table of Contents
Welcome...............................................................................................................................1
Copyright .........................................................................................................................................1
Warranty...........................................................................................................................................1
Declaration of conformity.............................................................................................................1
Important User Information.................................................................................................2
Safety instructions .........................................................................................................................2
Disposal of the product................................................................................................................2
Overview ...............................................................................................................................3
Hardware Components................................................................................................................3
snom 300 ..................................................................................................................................................... 3
snom 320 ..................................................................................................................................................... 3
snom 360 ..................................................................................................................................................... 4
snom 370 ..................................................................................................................................................... 4
(1) Display ..................................................................................................................................................... 5
(2) Keypad and LEDs .................................................................................................................................. 5
(3) Audio Devices......................................................................................................................................... 9
User Interfaces ............................................................................................................................10
User and Administrator Mode..................................................................................................10
Documentation ............................................................................................................................10
Getting Started .................................................................................................................11
Phone Installation........................................................................................................................11
Phone Initialization ......................................................................................................................12
(1) Hardware Self-Test .............................................................................................................................12
(2) TFTP Update Screen ..........................................................................................................................12
(3A) Automatic Phone Initialization ........................................................................................................12
(3M) Manual Phone Initialization.............................................................................................................14
Registration ..................................................................................................................................19
Successful Registration ............................................................................................................................19
Unsuccessful Registration .......................................................................................................................19
Idle Screen ...................................................................................................................................20
Default Idle Screen.....................................................................................................................................20
Customized Idle Screen ...........................................................................................................................20
User Interfaces.................................................................................................................. 22
Phone User Interface .................................................................................................................22
Menu Structure ...........................................................................................................................................22
Settings Menu .............................................................................................................................................25
Web User Interface....................................................................................................................26
Access ...................................................................................................................................................26
Phone Configuration Changes ...............................................................................................................27
Phone Configuration ........................................................................................................ 28
General Configuration Tasks ...................................................................................................28
Language ...................................................................................................................................................28
Time and Date .............................................................................................................................................29
Keyboard Lock ............................................................................................................................................29
Display Format.............................................................................................................................................30
Display Configuration Tasks ....................................................................................................31
Display Contrast .........................................................................................................................................31
Backlight Mode ...........................................................................................................................................32
Audio Configuration Tasks .......................................................................................................33
Volume ...................................................................................................................................................33
Headset Use ................................................................................................................................................34
Ringtones ...................................................................................................................................................35
SIP Identity Configuration Tasks.............................................................................................38
Adding / Editing Extensions.....................................................................................................................38
Blocking Extensions...................................................................................................................................39
Removing Extensions ................................................................................................................................39
Function Key Configuration Tasks..........................................................................................40
Input fields ...................................................................................................................................................40
Key Types ...................................................................................................................................................40
Maintenance Tasks.....................................................................................................................46
Administrator Password............................................................................................................................46
Operation Modes........................................................................................................................................46
Firmware Update ........................................................................................................................................47
Reboot ...................................................................................................................................................51
Factory Reset...............................................................................................................................................52
Basic Call Functions ........................................................................................................ 53
Outgoing Calls ............................................................................................................................53
Extension (SIP identity) for Outgoing Calls.........................................................................................53
Making Calls ................................................................................................................................................54
Auto Completion (Number Guessing) ..................................................................................................58
Call Completion ..........................................................................................................................................59
Call Termination ..........................................................................................................................................62
Redial ...................................................................................................................................................62
Incoming Calls.............................................................................................................................63
Call Indication..............................................................................................................................................63
Accepting Incoming Calls ........................................................................................................................64
Call Waiting .................................................................................................................................................64
Denying Incoming Calls ............................................................................................................................66
Denying Incoming Calls Automatically..................................................................................................66
DND (Do Not Disturb) Mode...................................................................................................................67
Call Forwarding...........................................................................................................................................68
Active Calls ..................................................................................................................................71
Audio Operation Modes ...........................................................................................................................71
Mute / Unmute.............................................................................................................................................72
Multiple Speaker Mode .............................................................................................................................73
Hold and Resume.......................................................................................................................................74
Call Transfer.................................................................................................................................................76
Conference ..................................................................................................................................................77
Call Recording ............................................................................................................................................78
Advanced Phone Functions ............................................................................................ 79
Hot Desking .................................................................................................................................79
Logoff All Users (Extensions/SIP Identities)........................................................................................79
Logon New User (Extension/SIP Identity)............................................................................................80
Directory........................................................................................................................................81
Call Lists .......................................................................................................................................82
Minibrowser..................................................................................................................................83
Availability ...................................................................................................................................................83
Access ...................................................................................................................................................83
Presence.......................................................................................................................................84
Changing the Presence State.................................................................................................................85
Contact Presence ......................................................................................................................................86
Voice Mailbox............................................................................................................................... 87
Acoustical Indication..................................................................................................................................87
Visual Indication ..........................................................................................................................................88
Retrieve New Messages...........................................................................................................................88
Extension Monitoring and Call Pickup...................................................................................89
Busy Lamp Field (BLF) feature ...............................................................................................................89
“Calls” List ...................................................................................................................................................90
Call Pickup ...................................................................................................................................................90
Appendix ............................................................................................................................ 91
Mapping of Context-Sensitive Function Keys .....................................................................91
Idle screen ...................................................................................................................................................91
Basic navigation..........................................................................................................................................91
“Edit” / “Enter number” screen ...............................................................................................................92
“Ringing”, “Calling”, “Connected”, “Holding”, “Transfer”, “Conference” screens ....................92
Mapping of Key Events..............................................................................................................93
Idle Screen ...................................................................................................................................94
Accessories..................................................................................................................................95
Expansion Module ......................................................................................................................................95
Headsets ...................................................................................................................................................95
Wireless Headset Adapter.......................................................................................................................96
Power Consumption ..................................................................................................................97
FCC Statement...........................................................................................................................97
Endnotes.......................................................................................................................................98
snom 3x0 VoIP Phones User Manual English
© snom technology AG 2007 Welcome • 1
English
Welcome
Welcome to the user guide for the snom3x0 VoIP phones.
This manual describes the available features of the phone when it is connected to a SIP
(RFC 3261) compliant PBX.
The functions and features available with this phone are designed for easy use in many
different phone handling situations. The user manual describes the functions and
features of the snom3x0 VoIP phones as they are programmed for delivery from the
factory. There may be some differences in the way your phone is programmed. Please
consult your system administrator if you need further information.
The latest version of this user guide can be downloaded from:
http://wiki.snom.com/Documentation
L Note: The snom3x0 VoIP phones are IP phones that conform to the SIP standard
(RFC 3261), and they can only be used within a network that supports this type of
phone.
Copyright
All rights reserved. No parts of this publication may be reproduced, stored in retrieval
systems, or transmitted in any form or by any means electronic, mechanical,
photocopying, recording, or otherwise, without prior written permission of the publisher
except in accordance with the following terms:
When this publication is made available on snom media, snom technology AG gives its
consent to downloading and printing copies of the content provided in this file only for
private use and not for redistribution. No parts of this publication may be subject to
alteration, modification or commercial use. snom technology AG will not be liable for
any damages arising from use of an illegally modified or altered publication.
Warranty
SNOM TECHNOLOGY AG MAKES NO WARRANTY OF ANY KIND WITH REGARD
TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. snom technology AG shall not be liable for errors contained herein nor for
incidental or consequential damages in connection with the furnishing, performance, or
use of this material.
Declaration of conformity
Hereby, snom technology AG, declares that this phone is in conformity with
the essential requirements and other relevant provisions of the European
R&TTE directive 1999/5/EC.
Details to be found at: http://www.snom.com
.
snom 3x0 VoIP Phones User Manual English
2 • Important User Information © snom technology AG 2007
English
Important User Information
Safety instructions
Save these instructions. Read these safety instructions before use!
L Note:
When using your phone or connected equipment, the following basic safety
precautions should always be followed to reduce risk of fire, electrical shock, and
other personal injury.
• Follow instructions in the equipment's user manual or other documentation.
• Always install equipment in a location and environment for which it is designed.
• For locally powered ac electrical outlet use: Only operate within the specified
transformer power voltage indicated. If you are uncertain of the type of power
supplied within the building, consult property management or your local power
company.
• For locally powered AC electrical outlet: Avoid placing the phone's power cable
where it can be exposed to mechanical pressure as this may damage the cable. If the
power supply cord or plug is damaged, disconnect the product and contact qualified
service personnel.
• Headsets used with this equipment must comply with EN/IEC 60950-1 and for
Australia AS/NZS 60950.1-2003.
• Do not make any changes or modifications to equipment without seeking approval
from the party responsible for compliance. Unauthorized changes or modifications
could void warranties and the user's authority to operate the equipment.
• Do not use the phone to report a gas leak in the vicinity of the leak!
• Do not spill liquid of any kind on the product or use the equipment near water, for
example, near a bathtub, washbowl, kitchen sink, wet basement or near a swimming
pool.
• Do not insert any object into equipment slots that is not part of the product or
auxiliary product.
• Do not disassemble the product. Contact a qualified service agency when service or
repair work is required.
• Do not use a phone (other than cordless type) during an electrical storm.
Disposal of the product
Your product should not be placed in municipal waste. Please check local regulations
for disposal of electronic products.
snom 3x0 VoIP Phones User Manual English
4 • Overview © snom technology AG 2007
English
snom 360
snom 370
snom 3x0 VoIP Phones User Manual English
© snom technology AG 2007 Overview • 5
English
(1) Display
Features snom 300 snom 320 snom 360 snom 370
Tiltable (0-45 degrees)
Backlight
Type Two-line LCD
monochrome
Two-line LCD
monochrome
Graphical LCD
monochrome
Graphical LCD
grayscale
Characters /
pixels
16 characters
per line
24 characters
per line
128 x 64
pixels
240 x 128
pixels
(2) Keypad and LEDs
The keypad (including LEDs) is grouped in up to 8 functional units:
a) Navigation Keys
b) Alphanumeric Keys
c) Audio Device Control Keys
d) Free Function Keys with LEDs
e) Preprogrammed Function Keys
f) Context-Sensitive Function Keys
g) Message LED
h) Call Indication LED
Each unit is explained in the following subchapters in detail.
snom 3x0 VoIP Phones User Manual English
6 • Overview © snom technology AG 2007
English
(2a) Navigation Keys
Use the navigation keys to navigate in the display menus and confirm and cancel
actions.
snom 300 - snom 320 - snom 360 - snom 370
Cancel Up Down Left Right Confirm
(2b) Alphanumeric Keys
Use the alphanumeric keys to enter numbers, letters and special characters. Depending
on the selected input mode (see page 54) you can enter digits, lower / upper case or
special characters.
Input mode snom 300 - snom 320 - snom 360 - snom 370
Digits 1 2 3
Upper case Special
characters1 ABC2 DEF3
Lower case abc2 def3
Digits 4 5 6
Upper case GHI4 JKL5 MNO6
Lower case ghi4 jkl5 mno6
Digits 7 8 9
Upper case PQRS7$ TUV8 WXYZ9
Lower case pqrs7$ tuv8 wxyz9
Digits 0
Lower / Upper case „space“,”_”,”0”
snom 3x0 VoIP Phones User Manual English
© snom technology AG 2007 Overview • 7
English
(2c) Audio Device Control Keys
Use the audio device control keys to perform the following actions depending on your
phone type:
snom 300 snom 320 - snom 360 - snom 370
Volume
Volume Adjusts the volume see page 33
Speaker
Speaker Toggles handsfree mode. see page 71
Redial Redials a number. see page 62
Headset Toggles headset mode. see page 71
Mute
Mutes / unmutes the
microphone. see page 72
(2d) Free Function Keys
Free Function Keys are programmable keys which can be used for various
functionalities (see page 39). If not otherwise stated the adjacent LED will light when
the assigned functionality is turned on.
snom 300 snom 320 - snom 360 - snom 370
Label LED7 P7
P1 P1 LED1 Label
LED1 L1
Label LED8 P8
P2 P2 LED2 Label
LED2 L2
Label LED9 P9
P3 P3 LED3 Label
LED3 Redial Label LED10 P10
P4 P4 LED4 Label
LED4 Directory Label LED11 P11
P5 P5 LED5 Label
LED5 Transfer Label LED12 P12
P6 P6 LED6 Label
LED6 Mute
snom 3x0 VoIP Phones User Manual English
8 • Overview © snom technology AG 2007
English
(2e) Preprogrammed Function Keys
The preprogrammed function keys are preprogrammed as labeled. The following
functions are mapped onto them:
snom 320 - snom 360 - snom 370
Redial Redials a number. see page 62
Directory Calls up the phone directory. see page 81
Transfer Transfers calls (if supported by your PBX). see page 76
Menu
Version 6
: Calls up the main menu for
configuration changes.
Version 7
: Not
preprogrammed; reserved for future applications.
Version 6
:
see page 25
Conference Establishes a three-party conference call. see page 77
Hold Places a call on “Hold” or resumes it. see page 74
Settings
Version 6
: Calls up the “Maintenance” menu.
Version 7
: Calls up the “Settings” menu. see page 25
Record
Switches call recording on and off
(if supported by your PBX). see page 78
Help
Calls up information about the phones: IP
address, MAC Address, and Firmware Version see page 26
snom Not preprogrammed.
DND Switches “DND” mode on and off. see page 67
Retrieve
Retrieves messages from the voice mailbox
(if supported by your PBX). see page 87
(2f) Context-Sensitive Function Keys
The snom 320, snom 360, and snom 370 have context-sensitive function keys (S1 to
S4) below the display. The current function of these keys is indicated by the text or
symbol in the display above each key.
The key context for the idle screen can be customized (see page 18).
For the complete mapping see page 91 “Mapping of Context-Sensitive Function Keys”.
snom 3x0 VoIP Phones User Manual English
© snom technology AG 2007 Overview • 9
English
(2g) Message LED
The “Message LED” is primarily used to visually indicate new voice messages stored on
the mailbox of your PBX, (see page 87 “Voice Mailbox”).
When the following setting on your phone’s web user interface is set to “ON”, it can
also be used to indicate the activities of your monitored extensions (Dialog State see
page 89 “Extension Monitoring and Call Pickup”) and to visually indicate missed calls.
Setup Preferences General Information
Message LED for Dialog State/Missed Calls
: <ON>
Message Type snom 300 - snom 320 – snom 360 snom 370
MWI yellow (blinking) red (blinking)
Incoming Call yellow (blinking) - (see 2h)
Missed Call yellow (steady) yellow (steady)
Dialog State yellow (blinking) yellow (blinking)
Info Message - -
(2h) Call Indication LED
The “Call Indication LED” is only available on the snom 370. It indicates incoming calls
by a flashing red light.
(3) Audio Devices
Your phone is equipped with two different audio devices:
• Casing speaker (3a) and microphone (3b)
• Handset speaker (3c), microphone (3d), and hook switch (3e)
Optionally a headset can be attached as an additional audio device:
• Headset speaker and microphone
The audio Devices can be used in three operation modes:
1.
Handset mode
activates handset audio devices.
2.
Headset mode
activates headset audio devices.
3.
Handsfree mode
activates casing audio devices.
For information on switching audio operation modes, see page 71.
You can only use
one microphone
for talking, but you can choose uo to
two speakers
for listening:
• Handset speaker / casing speaker or
• Headset speaker / casing speaker
For further details see page 73.
snom 3x0 VoIP Phones User Manual English
10 • Overview © snom technology AG 2007
English
User Interfaces
The hardware components
keypad
and
display
constitute the
phone user interface
which allows the user to execute all call operation tasks and basic configuration
changes
directly on the phone
. Additionally, each phone has a
web user interface
to
make calls remotely and to access all configuration settings.
In many instances, it is possible to use both the
phone user interface
and the
web
user interface
to operate the phone and change settings; some, however, are only
possible via a phone or web user interface.
Interface Symbol Tasks Links
Phone user
interface • All call functions
• All basic settings See page 22
Web user
interface
• All basic and advanced
settings
• No call functions except
initiating & terminating
calls
See page 26
User and Administrator Mode
Your phone can be used in user or administrator mode. Administrator mode is the
default setting with full configuration rights. For further details see page 46 / 47.
L Note: The default administrator password is “0000” (four zeros).
Documentation
The following table shows all documentations available for snom phones.
Name Contents Where found Format/
Language
Quick Start
Guide
• Contents of delivery and basic
set up of phone
• In phone
package -
User Manual
• Phone user interface settings
• Web user interface settings
• Basic phone and call functions
• Download2 • PDF3
• Multilingual
L Note: For a complete set of user manuals refer to:
http://wiki.snom.com/Documentation
snom 3x0 VoIP Phones User Manual English
© snom technology AG 2007 Getting Started • 11
English
Getting Started
Phone Installation
Install your phone using the “Quick Start Guide” included in the package:
Installation Step snom 300 snom 320 snom 360 snom 370
Check contents of package
Attach the footstand for
horizontal placement
factory
fitted
factory
fitted
factory
fitted
Connect the following
components to your phone
We recommend this order:
1. Handset via handset cord
2. Optional: Expansion module4
3. Network (+ optional: PoE) via Ethernet cable5
4. Optional: Power supply (if PoE is not used)
5. Optional: PC via 2nd Ethernet cable5
6. Optional: Headset5
Adjust the display angle Not
applicable
Place the phone on an even,
horizontal surface. Do not
place it on carpets or other
materials containing fibers that
could block the air vents and
cause overheating.
L Note: The phone can be powered either from the network (PoE: IEEE 802.3 af) or
from a 5-V DC power adapter (for information on power consumption see page 97).
Only use the 5-V DC power adapters listed below or an exact equivalent adapter
approved by your local reseller.
snom Product Number Power Rating
00001164 10.5 W 90-264V AC / 5.25V DC
snom 3x0 VoIP Phones User Manual English
12 • Getting Started © snom technology AG 2007
English
Phone Initialization
After your phone has been powered up, the system boots up and performs the
following steps:
(1) Hardware Self-Test
A phone
hardware self-test
is run, all LEDs light up.
(2) TFTP Update Screen
The
TFTP Update Screen
allows you to update the firmware along with setting the
phone back to factory values.
snom 300 snom 320 snom 360 snom 370
Warning: Use this option only when the phone is malfunctioning on reboot. All
settings will be lost and the phone is set back to factory values!
For TFTP update:
Press any key: 3
For TFTP update:
Press any key: 3
For TFTP update:
Press any key: 3
For TFTP update. Press any key:
© 2000-2007 snom technology …
Read the instructions5 provided in our online knowledge database
(3A) Automatic Phone Initialization
The phone continues the initialization process by loading the last saved configuration.
snom 300 snom 320 snom 360 snom 370
System booting.
Please wait…
System is booting up.
Please wait…
System is booting up.
Please wait…
System is booting up. Please wait
© 2000-2007 snom technology …
snom 3x0 VoIP Phones User Manual English
© snom technology AG 2007 Getting Started • 13
English
(3A-a) DHCP Request
By default the phone attempts to contact a
DHCP
6
Server
in your network in order to
obtain its valid network settings, e.g. IP address, netmask, gateway, DNS server, etc.
The message “Sending DHCP request” is displayed briefly and the obtained IP address
and the phone’s MAC address are displayed.
snom 300 snom 320 snom 360 snom 370
IP-Adr:
192.168.X.X7
MAC:
0004132XXXXX
IP-Adr:
192.168.X.X
MAC:
0004132XXXXX
IP-Adr:
192.168.X.X
MAC:
0004132XXXXX
IP-Adr:
192.168.X.X
MAC:
0004132XXXXX
L Note: If your network does not use DHCP, proceed to chapter “(3M-a) Manual
DHCP Setup” on page 14.
(3A-b) Mass Deployment
A mechanism called
mass deployment
can be used to fully customize your phone
automatically.
L Note: If your IP telephony system supports automatic initialization but any of the
previously described steps have failed, inform your system administrator.
For further information regarding mass deployment read the instructions8 provided
in our online knowledge database.
snom 3x0 VoIP Phones User Manual English
14 • Getting Started © snom technology AG 2007
English
(3M) Manual Phone Initialization
If your IP telephony system does not support automatic initialization, use the following
instructions.
(3M-a) Manual DHCP Setup
If your phone cannot contact a DHCP Server for any reason, the message “Sending
DHCP requests” is displayed permanently.
Action: Stop the phone from sending DHCP requests
snom 300 snom 320 snom 360 snom 370
Send. DHCP rqst
■■■■■■■■■_ _ _ _ _ _
Sending DHCP requests
■■■■■■■■■_ _ _ _ _ _
Sending DHCP requests
Sending DHCP requests
Press
Cancel
Result: Sending of DHCP requests will be stopped and you will be prompted:
No
, the network
does not use DHCP.
Yes
, the network
uses DHCP
.
L Note: Try to fix the problem which
caused DCHP failure and proceed.
Press for not using DHCP Press for using DHCP
Result: The phone will prompt you to
enter the network settings manually.
Warning: Using the wrong network
parameters may result in inaccessibility of
your phone and may also have an impact
on your network performance! Please ask
your network administrator!
Result: The phone reboots and attempts
again to contact a DHCP server within
your network to receive valid network
settings.
A
re you using
DHCP?
snom 3x0 VoIP Phones User Manual English
16 • Getting Started © snom technology AG 2007
English
Tone Scheme (Dialtone)
This setting determines country-specific call progress tones, e.g. dial tone, busy signal,
etc.
Action: Choose the country tone scheme (Australia … USA)
snom 300 snom 320 snom 360 snom 370
Sel. Dialtone:
Australia
Select Dialtone
Australia
Select Dialtone:
Australia
China
Denmark
France
Dialtone time
Australia
China
Denmark
France
…
Use for navigation and select your country’s tone scheme from the list.
Press to confirm your choice.
Result: The tone scheme has been configured.
Time zone
This setting determines the correct display of the time including daylight saving time
(DST) switching.
Action: Choose the time zone of your country / area (-10 … +13)
snom 300 snom 320 snom 360 snom 370
Select Time Zone
-10: USA (Honolu
Select Time Zone
-10: USA (Honolulu)
Select Time Zone:
-10: USA (Honolulu)
-9: USA (Anchorage)
-8: Canada (Vancouver)
…
Time Zone time
-10: USA (Honolulu)
-9: USA (Anchorage)
-8: Canada (Vancouver)
…
Use for navigation and select your country’s time zone from the list.
Press to confirm your choice.
Result: The time zone has been configured.
snom 3x0 VoIP Phones User Manual English
© snom technology AG 2007 Getting Started • 17
English
(3M-c) Logon Wizard
The “Logon Wizard” screen is shown when no extension (SIP identity) has been
configured yet.
Action: Enter the Logon Wizard
snom 300 snom 320 snom 360 snom 370
This step is
skipped.
This step is
skipped.
Welcome!
Press a key
to log on.
time
Welcome!
Press a key to
log on.
Press a key.
Result: The “Logon Wizard” will guide you through the manual configuration steps for
setting up your first extension (SIP identity).
L Note: Please use the logon information provided by your system administrator or
Internet Telephony Service Provider (ITSP).
For further information read the instructions10 in our online knowledge database.
Account (SIP username)
This setting determines the
account
that is part of the SIP address format (SIP- URI11:
“account@registrar”).
Action: Enter the
account
(SIP username) of the first extension (SIP identity)
snom 300 snom 320 snom 360 snom 370
Change the input mode, if applicable, and enter the first extension’s user name
L Note: Acceptable entries are
digits
or
letters,
e.g. 100, turner, smith1, etc.
Account: 123
100
Account: 123
100
——— Account ———
100
123
Account time
100
1>>a C<< << >>
Confirm with .
Result: The account of the first extension has been configured.
Logo
Logo
snom 3x0 VoIP Phones User Manual English
18 • Getting Started © snom technology AG 2007
English
Registrar (SIP domain)
This setting determines the
registrar
that is part of the SIP address format (SIP- URI:
“account@registrar”).
Action: Enter the
registrar
(SIP domain) of the first extension (SIP identity)
snom 300 snom 320 snom 360 snom 370
Change the input mode, if applicable, and enter the first extension’s registrar.
L Note: Acceptable entries are
domain names
or
IP addresses
, e.g.
sip.company.com, 192.168.0.100, etc.
Registrar:
192.168.0.100
Registrar: 123
192.168.0.100
——— Registrar ———
192.168.0.100
abc
Registrar time
192.168.0.100
a>>A C<< << >>
Confirm with or abort with
Result: The registrar of the first extension has been configured.
snom 3x0 VoIP Phones User Manual English
© snom technology AG 2007 Getting Started • 19
English
Registration
The phone attempts to register the first extension (SIP identity) using the account/
registrar data provided by the automatic or manual initialization.
L Note: Should the IP PBX (SIP registrar) require an
authentication
, you will be
prompted to enter the correct
password
. Make sure you are using the appropriate
input mode or enter the password via the web user interface, see page 38.
If the password is not accepted by the SIP registrar, you will be asked a second time
to enter the password. If this is also not accepted, the registration process will be
terminated for security reasons.
The registration status is shown on the idle screen (see page 93). The complete status
message sent by the SIP registrar in plain text can be evaluated on the web user
interface:
Status System Information SIP Identity Status
Example:
Identity 1 Status: smith1@sip.company.com: OK or
Identity 1 Status: 100@sip.company.com: Authentication failed or
Identity 1 Status: 100@192.168.0.100: Not found
Successful Registration
The first extension (SIP identity) has been registered successfully and will be used for
outgoing calls. This is displayed on the idle screen as follows:
snom 300 snom 320 snom 360 snom 370
ext1 time
date ext1 time
… … … …
ext1
date time
ext1
Unsuccessful Registration
If the first extension (SIP identity) could not be registered the displays shows:
snom 300 snom 320 snom 360 snom 370
NR time
NR = Not registered
date NR time
… … … …
NR = Not registered
ext1
date time
ext1
L Note: If the registration fails contact your network administrator.
snom 3x0 VoIP Phones User Manual English
20 • Getting Started © snom technology AG 2007
English
Idle Screen
The idle screen is always shown on the display when there is no activity, i.e. no
incoming/outgoing/active calls, etc. For further details see page 93.
Default Idle Screen
The default idle screen appears as shown below:
snom 300 snom 320 snom 360 snom 370
ext1 time
date ext1 time
Reg CHist Dir Speed
ext1
date
date time
ext1
Reg CHist Dir Speed
Customized Idle Screen
The idle screen can be customized.
Display Text
The display text determines the appearance of extensions (SIP identities) on the idle
screen and will be displayed instead of the SIP URI:
snom 300 snom 320 snom 360 snom 370
Setup Identity X Login Display Text for Idle Screen: <Your Idle Screen Text>
L Note: Text exceeding the maximum available space will be truncated.
Context-Sensitive Function Keys
Snom 320, 360, and 370 only:
The functionality of the context-sensitive keys (see
page 8 and 91) for the idle screen can be changed:
snom 300 snom 320 snom 360 snom 370
See page 91 for available functions: Setup Function
Keys: S1…S4. Default setting:
Not supported
Reg CHist Dir Speed
snom 3x0 VoIP Phones User Manual English
© snom technology AG 2007 Getting Started • 21
English
XML Idle Screen
snom 360 and 370 only:
The position of the analog or digital clock, SIP identities, etc.
can be defined in XML files, one each for each SIP identity. By changing the identity for
outgoing calls (see page 53) the predefined XML file will be loaded and the idle screen
appearance will change accordingly.
L Note: The usage of this functionality requires a web server.
For further information read the instructions12 in our online knowledge database.
snom 300 snom 320 snom 360 snom 370
Not supported Not supported Setup Identity X13 Login Tab
Login Information XML Idle Screen
URL: <URL>, e.g.
http://myserver/screen1.xml
snom 3x0 VoIP Phones User Manual English
22 • User Interfaces © snom technology AG 2007
English
User Interfaces
Phone User Interface
Menu Structure
The phone user interface provides access to the following three-level menu structure
(
Level 1
,
Level 2
, and
Level 3
) in order to perform changes to the phone configuration.
L Note: This menu structure
only
refers to
firmware release 7
!
snom 300 snom 320 snom 360 - snom 370
Call Forwarding
Off
Time
Timeout Target / Call Fwd
Time
Always
Enter Always Target
Busy
Enter Busy Target
Phone Behavior
CWI
On / Off
FKeys
Select Function Key / Key
Type / Number
General Settings
Contrast
Select Contrast
Lang
Change Language
Headset Device
Off / On
Volume Settings
Hand
Change Volume
Head
Change Volume
Speaker
Change Volume
Call Forwarding
S1 Off
S2 Time
Timeout Target / Call Fwd
Time
S3 Always
Enter Always Target
S4 Busy
Enter Busy Target
Phone Behavior
S1 CWI
On / Off
S4 FKeys
Select Function Key / Key
Type / Number
General Settings
S1 Contrast
Select Contrast
S4 Lang
Change Language
Configuration
S1 Reg
Presence
Ringer
S2 Reset
Resets the phone
S3 Reboot
Reboots the phone
S4 DHCP
DHCP Setup
1 Display
1 Contrast
Change Contrast
2 Display Method
Only Name / Only Number /
Name + Number / Number +
Name / Show Full Contact
3 Backlight
On / Off / Always
2 Ring Tone
1 Choose Reg / Ring Tone
3 Audio
1 Headset Device
Off / On
2 MWI Notification
Beep / Reminder /Silent
4 Preferences
1 Language
Select Language
2 Time Zone
Select Time Zone
3 Tone Scheme
Select Tone Scheme by country
snom 3x0 VoIP Phones User Manual English
© snom technology AG 2007 User Interfaces • 23
English
snom 300 snom 320 snom 360 - snom 370
Other Settings
TimeZone
Select Timezone
DialTone
Select Dialtone
Web Interface
Server
HTTP & HTTPS / Off /
HTTP Only / HTTPS Only
HTTP
HTTP Port
HTTPS
HTTPS Port
VLAN Settings
ID
Enter VLAN ID
Priority
Enter VLAN Priority
Reset
Resets VLAN Settings
System Info
Network
Displays Network Info
Memory
Displays Memory Info
Configuration
Reg Select Reg / Edit
Presence Edit
Ringer Edit
Reset
Resets the phone
Reboot
Confirm to reboot the phone
DHCP
DHCP Setup
Information
IPAdr
Displays IP Address
MAC
Displays MAC Address
Version
Displays Version
Headset Device
S1Off / S2 On
Volume Settings
S1 Hand
Change Volume
S2 Head
Change Volume
S4 Speaker
Change Volume
Other Settings
S1 TimeZone
Select Timezone
S4 DialTone
Select Dialtone
Web Interface
S1 Server
HTTP & HTTPS / Off /
HTTP Only / HTTPS Only
S2 HTTP
HTTP Port
S4 HTTPS
HTTPS Port
VLAN Settings
S1 ID
Enter VLAN ID
S2 Priority
Enter VLAN Priority
S4 Reset
Resets VLAN Settings
System Info
S1 Network
Displays Network Info
S4 Memory
Displays Memory Info
5 Identity
1 Outgoing Identity
Select ID for outgoing calls
2 Reregister User
Select ID for reregistering
3 Edit User
Select ID Edit “Account”
Edit “Registrar”
4 Logoff User
Select ID for logging off
5 Logoff All
Log off all IDs?
6 Phone Behavior
1 Hide own outgoing ID
On / Off
2 Reject anonymous
On / Off
3 Auto Dial
Off / after 2,5,10,15 Sec.
4 Auto Answer Indication
On / Off
5 Auto Answer Type
Handsfree / Handset
6 Call Completion
On / Off
7 Number Guessing
On/ Off
8 Call Waiting
On / Visual Only / Ringer / Off
9 Deny All
On / Off
7 Call Forwarding
1 Call Forwarding event
Never / Always / When Busy /
On Timeout
2 Call Forwarding time
Enter Timeout (sec) “On
Timeout”
3 Always target
Enter target number “Always”
4 Busy target
Enter target number “When
Busy”
5 Timeout target
Enter target number “On
Timeout”
snom 3x0 VoIP Phones User Manual English
24 • User Interfaces © snom technology AG 2007
English
snom 360 - snom 370
8 Network
1 DHCP
DHCP Setup
2 IP Address
Enter IP Address
3 Netmask
Enter Netmask
4 Hostname
Enter Hostname
5 IP Gateway
Enter IP Gateway
6 DNS Domain
Enter DNS Domain
7 DNS Server1
Enter DNS Server 1
8 DNS Server2
Enter DNS Server 2
9 NTP Server
Enter NTP Server
10 Webserver Type
HTTP & HTTPS / Off / HTTP
Only / HTTPS Only
11 HTTP Admin
Enter HTTP Admin
12 HTTP Password
Enter HTTP Password
13 Settings Server
Enter Settings Server URL
14 VLAN ID (0-4095)
Enter VLAN Identity
15 VLAN Priority (0-7)
Enter VLAN Priority
16 Reset VLAN
9 Key Mapping
1 Select Key Key Type
Number
10 Maintenance
1 User / Administrator Mode
2 Net Info
Displays Network Info
3 Mem Info
Displays Memory Info
4 Reboot
Confirm to reboot the phone
5 Reset Values
Resets the configuration
snom 3x0 VoIP Phones User Manual English
26 • User Interfaces © snom technology AG 2007
English
Web User Interface
The symbol indicates the use of the web user interface to change settings or operate
your phone. You can use the web browser of any computer attached to your network.
Access
Action: Look up your phone’s IP address
snom 300 snom 320 snom 360 snom 370
Press Press
then
Help
Information
IPAd
r
Information
IPAdr MAC Version
Press Press
IPAdr
S1
IP Adr:
192.168.0.10
IP Adr:
192.168.0.10
———— About ————
snom 360-SIP-X.X.X
IP Adr: 192.168.0.10
MAC: 00041323XXXX
Info time
snom 370-SIP-7.X.X
IP Adr: 192.168.0.10
MAC: 00041326XXXX
Result: The IP address of your phone is displayed, e.g. 192.168.0.10
Action: Access the web user interface of your phone
snom 300 snom 320 snom 360 snom 370
Open the web browser of your computer. Enter the IP address in the browser’s
address bar: “http://<IP Address>” or “<IP Address>”, e.g. “http://192.168.0.10” or
“192.168.0.10”. Confirm.
Result: The phone’s web user interface page is displayed in the web browser window.
The
menu
is located on
the left side; the
configuration of the
settings
is done in the
window on the right.
Settings are grouped in
sections and/or tabs
.
For further details press
the “?” icon next to the
setting. You will be
forwarded to the
appropriate description
of the setting’s function in our online knowledge database.
Page Headline
<
Menu
> <
Configuration Settings
>
Menu Level 1 tab tab tab
Menu Level 2 section(s)
setting <value>
?<Online Help>
…
setting <value>
?<Online Help>
Save
snom 3x0 VoIP Phones User Manual English
© snom technology AG 2007 User Interfaces • 27
English
Phone Configuration Changes
Warning: Before you change the settings of the standard configuration, read
about the possible impact of your changes by clicking on the “?” icon behind each
setting to call up our online knowledge database or search it manually at
http://snom.com/wiki
Action: Navigate the web user interface, change configurations, and save changes
snom 300 snom 320 snom 360 snom 370
The following syntax will be used throughout this manual:
Menu Level 1 Menu Level 2 Tab/Section Setting: <Value>, e.g.:
Setup Identity 1 SIP Proposed Expiry: <1 Day>
You have to save the configuration before the setting change takes effect by clicking
on the Save button located at the bottom of each page
L Note: Some setting changes require a reboot of your phone (see page 51)
Produkt Specifikationer
| Mærke: | Snom |
| Kategori: | Fast telefoni |
| Model: | 360 ip |
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