StarTech.com SU2DUPERA11 Manual

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Quick-start guide

Manual Revision: 08/16/2024

For the latest information, technical specications, and support for

this product, please visit www.StarTech.com/SU2DUPERA11.

Package contents

• 1 x SATA/USB duplicator and eraser

• 1 x universal power adapter (NA/JP, UK, EU, AU)

• 2 x drive-connector cables

• 2 x drive pads

• 1 x quick-start guide

System requirements are subject to change. For the latest

requirements, please visit www.StarTech.com/SU2DUPERA11.

SU2DUPERA11

Standalone Drive Duplicator and Eraser for USB Flash Drives and 2.5”/3.5” SATA SSDs /HDDs

*actual product may vary from photos

Important: Read and understand the entire manual before

you use this product, and follow the instructions as they are

outlined in the manual.

Failure to do so might result in property damage or device

failure.

Product diagram

USB source

port

SATA source port

LCD display

Menu navigation

buttons

OK button

Exit button

USB source LEDs

SATA source LEDs

USB target port

SATA target

port

USB target LEDs

SATA

target LEDs

Power switch

Power jack

Erase and copy modes

The SU2DUPERA11 supports ve erase modes and four copy modes.

Mode Denition

Erase modes

Quick erase The partition table is quickly erased.

Full erase The entire drive is erased.

DoD 5220.22-M erase A three-pass overwrite based on

DoD 5220.22-M specications

is completed.

DoD 5220.22-M erase

and compare

A three-pass overwrite based on

DoD 5220.22-M specications

is completed and compared.

Secure erase The ATA Secure Erase feature of the

drive is executed.

Note: The Secure Erase feature isn’t

supported on USB drives.

Cryptographic Erase Leverages the drive’s built-in encryption

capabilities to securely erase data by

deleting the encryption key.

Copy modes

Copy system and les Only the data area of the source drive is

copied and the empty space

isn’t copied.

Copy all partitions All of the partitions and data, including

blank partitions, are copied. Blank space

and nonpartition space isn’t copied.

Copy the whole drive The entire drive is copied, including

empty space.

Copy a percentage A specied percentage range of the

drive is copied.

About copying drives

You can use the SU2DUPERA11 to copy SATA drives in any of the

following congurations:

• SATA drive to SATA drive

• SATA drive to USB drive

• USB drive to USB drive

• USB drive to SATA drive

Copy a SATA or USB drive

Note: You should avoid plugging SATA drives directly into the

SU2DUPERA11, as it puts undue strain on the device connectors. Use

the drive-connector cables instead.

Warning! Make sure that the storage capacity of the target drive

is larger than or equal to the storage capacity of the source drive.

Otherwise, you will get an error when you try to copy your drive.

Warning! After you begin copying a drive, don’t disconnect either

drive or interrupt the process before it has nished. Doing so might

result in damage to the drive or lost data.

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation. This equipment generates, uses, and can

radiate radio frequency energy and, if not installed and used in accordance with the instructions,

may cause harmful interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be determined by turning the equipment

o and on, the user is encouraged to try to correct the interference by one or more of the

following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment to an outlet on a dierent circuit than the receiver.

- Consult the dealer or an experienced radio/TV technician for help.

Any changes or modications not expressly approved by the party responsible for compliance

could void the user’s authority to operate the device. If shielded interface cables are included

with the product, or if additional components or accessories are designated for use with the

installation, they must be used to ensure compliance with FCC regulations.

ISED Statement / Déclaration d’ISDE

CAN ICES-003(B) / NMB-003(B)

This Class B digital apparatus complies with Canadian ICES-003.

This device complies with ISED Canada licence-exempt RSS standard(s). Operation is subject to

the following two conditions: (1) this device may not cause interference, and (2) this device must

accept any interference, including interference that may cause undesired operation of the device.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Le présent appareil est conforme aux CNR d’ISDE Canada applicables aux appareils radio exempts

de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas

produire de brouillage, et (2) l’appareil doit accepter tout brouillage radioélectrique subi, même si

le brouillage est susceptible d’en compromettre le fonctionnement.

Technical Support

StarTech.com’s lifetime technical support is an integral part of our commitment to provide

industry-leading solutions. If you ever need help with your product, visit www.startech.com/

support and access our comprehensive selection of online tools, documentation, and downloads.

For the latest drivers/software, please visit www.startech.com/downloads

Use of Trademarks, Registered Trademarks, and other Protected Names

and Symbols

This manual may make reference to trademarks, registered trademarks, and other protected

names and/or symbols of third-party companies not related in any way to

StarTech.com. Where they occur these references are for illustrative purposes only and do not

represent an endorsement of a product or service by StarTech.com, or an endorsement of the

product(s) to which this manual applies by the third-party company in question. Regardless

of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby

acknowledges that all trademarks, registered trademarks, service marks, and other protected

names and/or symbols contained in this manual and related documents are the property of their

respective holders.

Warranty Information

This product is backed by a two-year warranty. StarTech.com warrants its products against defects

in materials and workmanship for the periods noted, following the initial date of purchase. During

this period, the products may be returned for repair, or replacement with equivalent products at

our discretion. The warranty covers parts and labor costs only. StarTech.com does not warrant its

products from defects or damages arising from misuse, abuse, alteration, or normal wear and tear.

Limitation of Liability

In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their ocers,

directors, employees or agents) for any damages (whether direct or indirect, special, punitive,

incidental, consequential, or otherwise), loss of prots, loss of business, or any pecuniary loss,

arising out of or related to the use of the product exceed the actual price paid for the product.

Some states do not allow the exclusion or limitation of incidental or consequential damages. If

such laws apply, the limitations or exclusions contained in this statement may not apply to you.

Erase a single SATA or USB drive

Note: You should avoid plugging SATA drives directly into the

SU2DUPERA11, as it puts undue strain on the device connectors. Use

the drive-connector cables instead.

Warning! Before you erase a drive, make sure that you back up any

important data from the drive to a safe location.

Warning! After you press the OK button, don’t disconnect the drive

until the process is complete. Removing the drive before it is done

being erased might result in damage to the drive.

1. Connect the universal power adapter to the Power jack on the

back of the SU2DUPERA11, and to a power source.

2. Use the Power switch on the back of the device to turn it on.

3. Connect the drive that you want to erase to either the USB target

port or the SATA target port.

4. Place the drive on the included drive pad. Avoid placing drives

directly on a metal surface.

5. Use the Menu navigation buttons on the device to navigate to

the Erase menu, and press the OK button.

6. Select an erase mode, and press the OK button.

About the LED indicators

The LED indicators associated with both the source and target SATA

drives exhibit the same behavior. Consult the table below for more

information.

LED behavior Signicance

Yellow LED is illuminated Indicates that the drive is

connected correctly.

Green LED is blinking Indicates that activity is occurring.

Red LED is illuminated

or blinking

Indicates that an error is occurring.

Check the LCD display for

more information.

1. Connect the universal power adapter to the Power jack on the

back of the SU2DUPERA11 and to a power source.

2. Use the Power switch on the back of the device to turn it on.

3. Connect a drive to either the USB source port or the SATA

source port.

4. Connect the other drive to either the USB target port or the

SATA target port.

5. Place the drives on the included drive pads. Avoid placing drives

directly on a metal surface.

6. Use the Menu navigation buttons on the device to navigate to

the Setup menu, and press the OK button.

7. Navigate to the Copy Area menu, and press the OK button.

8. Select a copy mode, and press the OK button.

9. Use the Menu navigation buttons on the device to navigate

back to the main menu.

Erase multiple drives simultaneously

Note: You should avoid plugging SATA drives directly into the

SU2DUPERA11, as it puts undue strain on the device connectors. Use

the drive-connector cables instead.

Warning! Before you erase a drive, make sure that you back up any

important data from the drive to a safe location.

Warning! After you press the OK button, don’t disconnect the drive

until the process is complete. Removing the drive before it is done

being erased might result in damage to the drive.

1. Connect the universal power adapter to the Power jack on the

back of the SU2DUPERA11, and to a power source.

2. Use the Power switch on the back of the device to turn it on.

3. Connect one of the drives that you want to erase to either the

USB target port or the SATA target port.

4. Connect the other drive that you want to erase to either the USB

source port or the SATA source port.

5. Place the drive on the included drive pad. Avoid placing drives

directly on a metal surface.

6. Use the Menu navigation buttons on the device to navigate to

the Setup menu, and press the OK button.

7. Navigate to Erase Master and press the OK button.

8. Select Enable and press the OK button.

9. Select an erase mode, and press the OK button.

Produkt Specifikationer

Mærke:	StarTech.com
Kategori:	Ikke kategoriseret
Model:	SU2DUPERA11
Vekselstrømsindgangsspænding:	100-240 V
Vægt:	462 g
Brugervejledning:	Ja
Produktfarve:	Sort
Produkttype:	HDD duplikator
Pakkevægt:	1900 g
Pakkedybde:	265 mm
Pakkebredde:	185 mm
Pakkehøjde:	100 mm
Opbevaringstemperatur (T-T):	-20 - 85 °C
Relativ luftfugtighed ved drift (H-H):	5 - 95 %
Strømforbrug (typisk):	60 W
Driftstemperatur (T-T):	5 - 45 °C
Skærm:	LCD
Husmateriale:	Stål
Dimensioner (BxDxH):	90 x 135 x 29 mm
Certificering:	CE, FCC
LED-indikatorer:	Activity, Power
Udgangsspænding:	12 V
Udgangsstrøm:	5 A
AC-adapter inkluderet:	Ja
Bæredygtighedscertifikater:	RoHS
Hovedkassen højde (udvendigt):	290 mm
Hovedkassens længde (udvendigt):	470 mm
Hovedkassens bredde (udvendigt):	395 mm
Indgangsstrøm:	1.4 A
Produkter pr. hovedkasse (udvendigt):	8 stk
Strømstiktype:	Type M
Antal blæsere:	0 blæser(e)
Understøttede HDD-størrelser:	2.5, 3.5 "
Understøttede HDD-grænseflader:	Serial ATA, Serial ATA II, Serial ATA III
Chipsæt:	Xlinx - Spartan-6
Inkluderede strømstik typer:	AU, EU, NA, UK
Overførselshastighed:	6.6 GB/min
Antal samtidige kopier:	2 Kopier
Kopimaskine driftstilstande:	Copy, Erase
Port multiplikator:	Ingen
Antal puder inkluderet:	2