
BC
SN5307
Amplified Accessory Handset  
with Picture Dial Buttons 
for use with  
VTech SN5127/SN5147  
telephone system
User’s manual
Go to www.vtechphones.com 
to register your product for enhanced 
warranty support and latest VTech 
product news.
Telephones identified with this 
logo have reduced noise and 
interference when used with most 
T-coil equipped hearing aids and 
cochlear implants. The TIA-1083 
Compliant Logo is a trademark of 
the Telecommunications Industry 
Association. Used under license.
T
Compatible with
Hearing Aid T-Coil
TIA-1083
Congratulations
on purchasing your new VTech product. 
Before using this product, please read 
Important safety instructions.
This user’s manual provides you with 
installation and operation instructions. 
Please read this manual thoroughly to 
ensure proper installation and operation of 
this VTech product.
For support, shopping, and everything new 
at VTech, visit our website at  
www.vtechphones.com. In Canada, please 
visit www.vtechcanada.com.
User’s manual
What’s in the box
Your product package contains the 
following items. Save your sales receipt and 
original packaging in the event warranty 
service is necessary. 
Install the battery
Install the battery as shown below.
•  Use only supplied battery.
•  If the handset will not be used for a long 
time, disconnect and remove the battery to 
prevent possible leakage.
Handset overview
1 – Visual ringer indicator
2 – Earpiece
3 – CHARGE light
4 – Photo speed dial keys
•  Press to dial a preset number.
5 – 
•  Make or answer a call.
•  During a call, press to answer an 
incoming call when you receive a  
call waiting alert.
6 – 
•  Hang up a call.
•  Silence the ringer temporarily while 
the phone is ringing.
•  Mute the paging tone.
7 – 
•  Make or answer a call using the 
speakerphone.
•  Switch between the speakerphone 
and the earpiece.
8 – Microphone
9 – Charging pole
10 – Speakerphone
11 – Battery compartment cover
12 – VOL+
•  Increase the ringer volume and the  
listening volume.
13 – VOL-
•  Decrease the ringer volume and the  
listening volume.
•  Silence the ringer temporarily while  
the phone is ringing.
•  Mute the paging tone.
Charger overview
1 – Charging pole
Photo speed dial
Your handset has four photo speed dial 
keys. It retrieves the four direct memory 
entries set in your SN5127 telephone base, 
or retrieves the first four direct memory 
entries set in your SN5147 telephone base.
Make sure you store the direct memory 
M1, M2, M3 and M4 on your telephone 
system respectively. For details, see the  
Set photo speed dial section in the Quick 
start guide or online Complete user’s 
manual of the telephone base.
Insert photos for speed dial 
keys
You can insert photos into the photo speed 
dial compartments, or write the contact 
names on cards and insert them into the 
compartments.
To add a photo, crop your desired photo 
into the size specified below, and then 
insert the photo into the photo speed dial 
compartment, as shown below.
•  The handset is shipped with protective 
stickers covering the photo speed dial 
compartments. Remove the protective sticker 
before use.
Settings
Adjust ringer volume
You can adjust the ringer volume level, or 
turn the ringer off.
•  When the handset is not in use, press 
VOL- or VOL+.
•  When the ringer volume is set to off,  
the handset still rings when you press  
PAGE/INTERCOM at the telephone base.
Caller ID announce
The voice announce caller ID feature lets 
you know who the caller is. When you have 
an incoming call, the handset speaks “Call 
from...” and the name of the caller based 
on the phonebook in your telephone base 
or the caller ID information.
If the caller’s name is private or unknown, 
the phone number up to the last 11 digits 
will be announced. If the caller’s phone 
number is also private or unknown, no 
information will be announced.
To turn on or off this feature, refer to the 
Caller ID announce section in the Quick 
start guide or the online Complete user’s 
manual of the telephone base.
•  To use the caller ID announce feature, you 
must subscribe to caller ID service from your 
telephone service provider.
For SN5127/SN5147 telephone
1.  Press and hold PAGE at the telephone 
base for about five seconds until the 
visual ringer indicator light turns on. 
Keep holding PAGE until the visual 
ringer indicator light begins to flash. 
Release PAGE.
2.  Immediately press PAGE again while the 
light is still flashing.
You hear a confirmation tone and the 
CHARGE light on the handset flashes when 
the deregistration process completes. It 
takes about 10 seconds to complete the 
deregistration.
If deregistration fails, you need to reset the 
system and try again. To reset, unplug the 
power and the telephone line cord from 
the telephone base. Then, plug the cords 
back in again.
ECO mode
This power conserving technology reduces 
power consumption for optimal battery 
performance. The ECO mode activates 
automatically whenever the handset is 
synchronized with the telephone base.
General product care
Taking care of your telephone
Your cordless telephone contains sophisticated 
electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the 
original packing materials to protect your 
telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. 
Do not use the handset outdoors in the rain, 
or handle it with wet hands. Do not install the 
telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power 
surges harmful to electronic equipment. For 
your own safety, take caution when using 
electrical appliances during storms.
Using the photo speed dial 
handset
Make a call
•  Press a photo speed dial key to dial.
-OR-
•  Press   or  , and then a photo 
speed dial key to dial.
Answer a call
•  Press   or  .
End a call
•  Press   or place the handset back in  
the charger.
Speakerphone
•  During a call, press   to switch 
between the speakerphone and the 
earpiece.
Adjust listening Volume
•  During a call, press VOL- or VOL+.
Call waiting
When you subscribe to call waiting service 
from your telephone service provider, you 
hear an alert tone if there is an incoming 
call while you are already on a call.
•  Press   to put the current call on hold 
and take the new call.
•  Press   at any time to switch back and 
forth between calls.
Temporary ringer silencing
When the telephone is ringing, you can 
temporarily silence the handset ringer 
without disconnecting the call. The next  
call rings normally at the preset volume.
•  Press VOL- or  .
Join a call in progress
You can use a maximum of two devices at a 
time on an outside call.
•  Press   or   to join the call.
•  To exit the call, press   or place the 
handset back in the charger. The call 
continues until all devices hang up.
Find handset
You can use the PAGE/INTERCOM feature 
on the telephone base to find misplaced 
handsets.
To stop the paging tone:
•  Press a photo speed dial key,  , or 
 to take the intercom call.
•  Press   or VOL- to mute the paging 
tone.
Deregister handset
Your telephone system supports a 
maximum of four cordless handsets.
If you have registered four handsets and 
you want to register another SN5307 
handset, you have to deregister all 
handsets first. Then, register your desired 
handsets individually.
•  Deregister with caution! Once done, all 
handsets will be deregistered from your 
telephone system.
•  You cannot deregister all handsets if any 
other system device is in use.
•  Even if your handsets have run out of battery, 
you can still deregister them by following the 
instructions in this section.
•  To register any cordless handset back to the 
telephone base, refer to the user’s manual of 
your SN5127/SN5147 telephone for details.
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Connect and charge the battery
•  Use only the adapter provided.
•  Charge the battery provided with this 
product only in accordance with the 
instructions and limitations specified in this 
manual.
•  The adapter’s prongs are not designed to 
hold the weight of the handset. Make sure 
you connect the adapter to a wall outlet that 
is in vertical or floor mount position. Do not 
connect it to undermount and ceiling outlet. 
Otherwise, your handset would fall out of the 
outlet.
Connect the charger
Charge the battery
Once you have installed the battery and 
placed the handset in the charger, the 
CHARGE light indicates the battery status 
(see the table below).
•  For best performance, keep the handset in 
the charger when not in use.
•  The battery is fully charged after 12 hours of 
continuous charging.
CHARGE 
light
Battery status Action
Flashes 
red every 
10 seconds
The battery 
has very little 
charge and the 
handset is not 
in charger. The 
handset cannot 
dial out.
Charge without 
interruption  
(at least  
30 minutes).
Red The battery has 
enough charge 
to be used for a 
short time.
Charge without 
interruption  
(at least  
30 minutes).
Green The battery is 
fully charged.
To keep 
the battery 
charged, place 
it in the charger 
when not in 
use.
Before use
Add and register a photo speed dial 
handset
Register each new SN5307 handset to your 
SN5127/SN5147 telephone base before 
use. Your telephone system supports a 
maximum of four handsets.
•  Charge the new handset without interruption 
for at least 30 minutes before registering it to 
the telephone base.
To register a photo speed dial 
handset to the SN5127 telephone 
base
1.  Press and hold PAGE at the telephone 
base for about five seconds until the 
visual ringer indicator light turns on. 
Release PAGE.
Lights overview
The following table summarizes the lights 
patterns on the handset under various 
conditions.
Light Pattern
CHARGE 
light
•  Red when the handset battery is 
charging.
•  Flashes red every 10 seconds 
when the handset battery is low 
and not charging.
•  Green when the handset battery 
is fully charged.
•  Alternates red and green quickly 
when handset registration is in 
progress.
•  Alternates red and green 
slowly when the handset is not 
registered and not in charger.
Visual 
ringer 
indicator
•  Flashes orange slowly when the 
handset is receiving an incoming 
call.
•  Green when the handset is on 
earpiece mode.
•  Flashes green slowly when the 
handset received an incoming 
call.
•  Flashes green twice every 3 
seconds when the line is in use 
while the handset is idle.
•  Orange when the handset is on 
speakerphone mode.
Voice prompts
The following table summarizes voice 
prompts you hear under certain conditions.
Voice Prompt Condition
“Not registered” Any key is pressed when the 
handset is not registered.
“Out of range” Any key is pressed when the 
handset is out of range.
“Low battery”
A photo speed dial key,  , or 
 is pressed when the 
handset battery is low.
2.  Put the handset in the charger. The  
handset CHARGE light alternates red and 
green quickly to indicate the registration 
is in progress.
3.  You hear a confirmation tone when 
the registration process completes. It 
takes up to 60 seconds to complete the 
registration.
4. If registration fails, you hear an error 
tone, and the CHARGE light alternates 
red and green slowly when it is taken 
out of the charger. Start again from Step 
1 above.
•  You cannot register a handset if any other 
system device is in use.
•  When you already have four registered 
handsets, and you try to register another 
handset to the telephone base, you hear four 
beeps from the telephone base.
To register a photo speed dial 
handset to the SN5147 telephone 
base
1.  Press and hold   at the telephone 
base for about five seconds until the 
visual ringer indicator light turns on. 
Release  .
2.  Put the handset in the charger. The  
handset CHARGE light alternates red and 
green quickly to indicate the registration 
is in progress.
3.  You hear a confirmation tone when 
the registration process completes. It 
takes up to 60 seconds to complete the 
registration.
4. If registration fails, you hear an error 
tone, and the CHARGE light alternates 
red and green slowly when it is taken 
out of the charger. Start again from Step 
1 above.
•  You cannot register a handset if any other 
system device is in use.
•  When you already have four registered 
handsets, and you try to register another 
handset to the telephone base, you hear four 
beeps from the telephone base.
Operating range
This cordless handset operates with the 
maximum power allowed by the Federal 
Communications Commission (FCC). Even 
so, this handset and telephone base can 
communicate over a certain distance - 
which can vary with the locations of the 
telephone base and handset, the weather, 
and the layout of your home or office.
When the handset is out of range, the 
handset plays the voice prompt “Out of 
range” if any key is pressed. If there is a call 
while the handset is out of range, it may 
not ring, or if it does ring, the call may not 
connect well when you press  . Move 
closer to the telephone base, then press   
to answer the call.
During a call, if the handset is moved out of 
range, the call will end automatically, and 
you will hear a notification tone.
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26.8 mm
14.5 mm
Cleaning your telephone
Your telephone has a durable plastic casing that 
should retain its luster for many years. Clean it 
only with a soft cloth slightly dampened with 
water or mild soap. Do not use excess water or 
cleaning solvents of any kind.
Storage
When you are not going to use the handset for 
some time, remove the rechargeable battery 
from the handset. Store the handset, the 
charger and the adapter in a cool and dry place.
Frequently asked questions
Below are the questions most frequently asked 
about the cordless telephone. If you cannot find 
the answer to your question in the below table, 
visit our website at www.vtechphones.com or 
call 1 (800) 595-9511 for customer service. In 
Canada, go to www.vtechcanada.com or call  
1 (800) 267-7377.
My handset 
does not work 
at all.
Make sure the charger is 
installed properly, and battery 
is installed and charged 
correctly. For optimum daily 
performance, return the 
handset to the charger after 
use.
Make sure the handset has 
registered to a SN5127/SN5147 
telephone base.
I cannot dial 
out.
Make sure you have set the 
photo speed dial entries in the 
telephone base as instructed. 
For details, see the Set photo 
speed dial section in the 
Quick start guide or online 
Complete user’s manual of the 
telephone base.
I experience 
poor sound 
quality when 
using the 
handset 
speakerphone.
For increased sound quality 
while using the handset 
speakerphone, place the 
handset on a flat surface with 
the keys facing up.
The handset 
does not ring 
when there is 
an incoming 
call.
Press VOL+ to increase the 
ringer volume when the 
handset is not in use.
The handset may be too 
far from the telephone 
base. Move it closer to the 
telephone base.
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SN5127 base SN5147 base