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Limited Warranty
Support
We have listed most of our FAQ’s (Frequently Asked Questions) at:
https://www.adesso.com/faq.php. Please visit our FAQ Service &
Support pages before you contact our E-mail or Telephone Support.
Email Support:If our FAQ’s do not help you resolve your issues,
please email support@adesso.com
Telephone Support:
Toll Free: (800) 795-6788
9:00AM to 5:00PM PST Monday - Friday
Adesso provides a one year limited warranty for all of its products against
defects inmaterial and workmanship.
During this period, Adesso will repair or replace any product which proves to be
defecfive. However, Adesso will not waranty any product which has been subject
to improperfreight handling. shipping abuse, neglect, improper inslallation or
unauthorized repair.The warranty will not cover products installed with
components not approved by Adessoand products where the sealed assembly
trace has been broken.
If you discover a defect, Adesso will, at its option, repair or replace the product
at nocharge to you prowided you return it during the warranty period with freight
chargespre-paid to Adesso. Before retuming any product, you must obtain a
Return MVerchan-dise Authorization number (RMA). This RMA # must be cleary
marked on the ouisideof the package you are returning for waranty service. Be
certain to also include yourname, shipping address (no PO Boxes), telephone
number, and a copy of the invoiceshowing proof of purchase in the package.