AMX Domestic Channel Partner Limited
Warranty, Disclaimer and License
(Excerpt from CHANNEL PARTNER TERMS AND CONDITIONS Versions 11.17.2011 with updates for previous
version 8.25.2010 [sections 6.1 (a), (b) and (f)])
6. LIMITED WARRANTY; RETURN, REPAIR AND REPLACEMENT
6.1 AMX warrants the Products to be free of material defects in materials and workmanship under normal use
for three (3) years from the Shipping Date (or such other period as may be specified below), subject to the
following limitations and exceptions (“Limited Warranty”). For any Product, “Warranty Period” means the
period during which the Limited Warranty is in effect, as set forth herein.
(a) LCD and LED panels are warranted for three (3) years from the Shipping Date, except for the display
and touch overlay components, which are warranted for a period of one (1) year from the Shipping
Date.
(b) Disk drive mechanisms, pan/tilt heads and external power supplies are warranted for a period of
one (1) year from the Shipping Date.
(c) AMX lighting Products are warranted to switch on and off any load that is properly connected to our
lighting Products, as long as the AMX lighting Products are under warranty. AMX also warrants the
control of dimmable loads that are properly connected to our lighting Products. The dimming
performance or quality thereof is not warranted, due to the random combinations of dimmers, lamps
and ballasts or transformers.
(d) AMX software and firmware included in the Products is warranted for a period of ninety (90) days from
the Shipping Date.
(e) Batteries and incandescent lamps are not covered under the Limited Warranty.
(f) The Warranty Period for AMX AutoPatch EPICA, Enova DGX, Modula, Modula Series 4, Modula Cat Pro
Series and 8Y-3000 Product models will continue for the original installation until five (5) years after the
issuance of a PDN with respect to termination of the applicable Product model. However, if the Product
is moved from its original installation to a different installation, the Warranty Period will automatically
become three (3) years from the Shipping Date and, if more than three (3) years have elapsed since the
Shipping Date, the Warranty Period will automatically expire.
Version Date: 11-17-11
Note: The complete Warranty is at www.amx.com
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