Cisco Headset 561 Manual

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Get Started with the Cisco Headset 500 Series
The Cisco Headset 500 Series is a line of wired and wireless headsets optimized
for Cisco IP Phones, Jabber, and Cisco Webex.
The Cisco Headset 500 Series is a series of headsets offering a range of optimized integrations with Cisco IP
Phones, Webex, Webex Devices, and other calling solutions.
The Cisco Headset 520 and 530 Series are a set of wired headsets with an integrated in-line USB controller.
The 530 Series is also available with an RJ-9 connector for integration with Cisco IP Phones.
Product:
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The Cisco Headset 560 Series is a pair of wireless headsets that utilize DECT technology for a secure wireless
connection.
520 Series
Cisco Headset 521 and 522 are wired headsets that have been developed for use on Cisco IP phones and
devices. The Cisco Headset 521 features a single earpiece for extended wear and comfort while the Cisco
Headset 522 features two earpieces for use in a noisy workplace.
Both headsets feature a 3.5 mm connector for use on personal computers and mobile devices. With the 3.5
mm connector, the headset works like other headsets that plug into audio jacks.
The headsets also come with an inline USB controller that provides easy access to call control capabilities,
including answer, end call, reject call, hold and resume, mute, and volume control. The inline controller is
also available with a USB-C connector.
If you have headset firmware release 2.3(1) or later, you can maintain call control through your Cisco
Headset 520 Series when you switch between soft clients. For example, you can mute a call on the Webex
app (version 41.8 or later) and answer an incoming Cisco Jabber call (version 14.1 or later) through the
Jabber UI. Once the Jabber call is complete, you can resume your Webex call and retain call control
through your headset.
For more information on multi-app control, see .Cisco Headset Multi-app Feature
See the for complete information on compatibility with other CiscoCisco Headset Compatibility Guide
devices and call clients.
Your controller buttons are used for basic call features.
Figure 1: Cisco Headset 520 Series Controller
Table 1. Cisco Headset 520 Series Controller Buttons
Number Name Description
1 Mute button Toggle the microphone on and off.
2
Volume
button
Adjust the volume on your headset.

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Model: Headset 561

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