
2 25CR/HR/FB and 50CR/HR/FB
Contents
Welcome to Follett. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Before you begin .......................................................................... 3
Specications .............................................................................. 4
Electrical ................................................................................ 4
Ambient ................................................................................. 4
Plumbing ................................................................................ 4
Ventilation clearances ...................................................................... 5
Approximate shipping weight ................................................................ 5
Installation ................................................................................. 5
Before you begin .......................................................................... 5
Installing freestanding dispensers ............................................................ 5
Installing countertop dispensers without legs .................................................... 7
Installing countertop dispensers with legs accessory ............................................. 9
Installing wall mount dispensers ............................................................. 10
Installing RIDE ice machines ............................................................... 13
User information ........................................................................... 14
How the dispenser works .................................................................. 14
Cleaning/descaling and sanitizing ............................................................ 14
Weekly ................................................................................ 15
Monthly ................................................................................ 15
Semi-Annually (more often if conditions dictate) ................................................ 15
Ice Machine and Dispenser ................................................................ 16
Dispenser only .......................................................................... 17
Service ................................................................................... 18
Wiring diagram - Lever only ................................................................ 18
Wiring diagram - SensorSafe only ........................................................... 19
Dispenser troubleshooting .................................................................. 20
Lever model troubleshooting guide .......................................................... 20
SensorSAFE model troubleshooting guide .................................................... 21
Disassembly and replacement instructions ..................................................... 22
Ice transport tube replacement ............................................................. 23
Thermostat locations ..................................................................... 24
Replacement parts ......................................................................... 25
Dispenser exterior ........................................................................ 25
Dispense chute and splash panel (models with lever dispensing) .................................. 27
Dispense chute and splash panel (models with SensorSAFE infrared dispensing) ..................... 28
Dispenser electrical box – SensorSAFE models ................................................ 29
Dispenser electrical box – lever models ....................................................... 30
Hopper components ...................................................................... 31
Ice transport tubing ....................................................................... 32
Chilled water components ................................................................. 32
Countertop dispenser plumbing connections ................................................... 33
Water treatment accessories for Symphony Plus ice and water dispensers .......................... 34