2 12CI425A • 12HI425A
Contents
Welcome to Follett. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Before you begin .......................................................................... 3
Specications .............................................................................. 4
Electrical ................................................................................ 4
Ambient ................................................................................. 4
Plumbing ................................................................................ 4
Ventilation clearances ...................................................................... 4
Dry weight ............................................................................... 4
Installation ................................................................................. 5
Before you begin .......................................................................... 5
Installing countertop dispensers without legs .................................................... 5
Installing countertop dispensers with legs accessory ............................................. 6
Installing wall mount dispensers .............................................................. 6
User information ............................................................................ 9
How the dispenser works ................................................................... 9
Panel removal ........................................................................... 10
Cleaning/descaling and sanitizing ............................................................ 11
Weekly .................................................................................11
Monthly .................................................................................11
Semi-Annually (more often if conditions dictate) ................................................ 12
Service ................................................................................... 14
Ice machine operation (all models) .......................................................... 14
The icemaking process .................................................................... 14
Water system ........................................................................... 15
Wiring diagram .......................................................................... 18
Wiring diagram - Lever only ................................................................ 20
Wiring diagram - SensorSAFE only .......................................................... 21
Ice machine operational and diagnostic sequences ............................................. 22
Diagnostic stages ........................................................................ 27
Refrigeration pressure data ................................................................ 31
Compressor data ........................................................................ 31
Refrigeration system ...................................................................... 32
Dispenser troubleshooting .................................................................. 33
Lever model troubleshooting guide .......................................................... 33
SensorSAFE model troubleshooting guide .................................................... 33
Disassembly and replacement instructions ..................................................... 34
Fan removal ............................................................................ 38
Thermostat and ice transport tube replacement ................................................ 39
Replacement parts ......................................................................... 40
Dispenser exterior ........................................................................ 40
Wheelmotor and drive system .............................................................. 41
Dispense chute and splash panel (models with lever dispensing) .................................. 42
Dispense chute and splash panel (models with SensorSAFE infrared dispensing) ..................... 43
Ice machine components .................................................................. 44
Electrical components .................................................................... 46
Compressor ............................................................................ 47
Evaporator replacement parts .............................................................. 48
Water supply and drains ................................................................... 50
Water treatment accessories for Symphony Plus ice and water dispensers .......................... 51
