Franke Active Neo FF3980 Manual

Franke Kran Active Neo FF3980

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Franke Home Solutions Warranty

Eective January , 2022 21

In the United States, Canada and Latin America, Franke warrants the products from manufacturing defects in material and

workmanship when purchased from Franke or a Franke Authorized Retailer pursuant to product-specic warranties

detailed herein (each, a “Warranty” and collectively, the “Warranties”). The products must be properly installed, per

company’s installations instructions, in its original installation, and used in normal indoor residential kitchen applications.

Any products or components which have been modied or altered, from its original intended condition will void the

warranty. The Franke Warranties are limited to the original purchaser and are non-transferrable. These Warranties do not

include products purchased from non-Authorized Retailers, products that are obsolete or discontinued, or products that

were previous display models. All issues with installed products are considered warranty claims and not subject to the

Return Policy. Franke reserves the right to inspect any product reported to be defective and the original installation prior to

providing a replacement product and/or component. All decisions are final. In no situation shall the liability of Franke

exceed the amount of the original purchase price.

The Warranties do not cover, and Franke shall not be liable for, any damage to products or components resulting from

misuse or abuse, accidental damages, normal wear such as scus, scratches or nish reduction/fading; improper

installation, abnormal usage, negligence, damage caused by improper maintenance or cleaning. Damage caused by

impurities, corrosive chemicals or acts beyond Franke’s control are not covered by any Warranty.

Franke product replacements do not include transportation, shipping, diagnosis, labor, installation, removal, disposal for

any products or liability for project delays. Product replacements are not guaranteed to be exact replacements. The owner

of a product is liable for any transportation and re-installation costs related to any warranty for such product. If the original

product is not available at the time of the warranty claim, at Franke’s option, the product replacements will be of similar

size, material, and value.

Any products or components which have been modied or altered, from its original intended condition will void the

warranty.

The Warranties do not allow recovery of incidental or consequential damages such as loss of use, delay, property

damage or other consequential damage, and Franke accepts no liability for such damages. Each Warranty is limited to

the conditions set forth herein and to the applicable warranty period specified herein and is exclusive. EXCEPT FOR THE

WARRANTIES SET FORTH HEREIN, FRANKE MAKES NO WARRANTY WHATSOEVER WITH RESPECT TO THE

PRODUCTS, INCLUDING, BUT NOT LIMITED TO, (1) ANY WARRANTY OF MERCHANTABILITY, (2) WARRANTY OF

FITNESS FOR A PARTICULAR PURPOSE, (3) WARRANTY OF TITLE, OR (4) WARRANTY AGAINST INFRINGEMENT

OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY, WHETHER EXPRESS OR IMPLIED BY LAW, COURSE

OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE. LEGAL DISCLAIMER PLEASE

READ CAREFULLY. Franke Kitchen Systems LLC/Franke Kindred Canada Limited provides the above information to you

as a public service to our customers. By accessing and using this information, you agree to the following and to comply

with all applicable laws. If you do not agree with these terms and conditions, do not use this information. While we try to

keep the information current, changes may have occurred since its creation. Contact your Regional Manager or Customer

Service to verify information regarding Franke Kitchen Systems/Franke Kindred Canada programs and their use by you.

Franke Residential Stainless, Granite and Fireclay Sink Limited Lifetime Warranty:

Franke warrants that each Franke sink will be free from manufacturing defects in material and workmanship for the

lifetime of the sink when used in standard residential indoor applications. The warranty covers sinks installed in its original

installation per Franke installation instructions in residential applications using conventional or solid surface countertop.

Franke Residential Disposal Limited Warranty:

Franke warrants that disposers are free from manufacturing defects in material and workmanship for the period ranging

from two (2) years to Limited Lifetime as documented in the annual product catalogs and/or instructions included with the

products.

Franke Residential Faucet Limited Lifetime Warranty:

Franke warrants that mechanical components (body, handle and spout) in all faucets purchased after January 1, 2003,

will be free of manufacturing defects for the expected lifetime of the faucet. anke shall not be liable for any damage Fr

caused by normal wear and tear to wearable parts of the faucet. The expected useful lifetime of wearable parts is; one (1)

year: aerator, o-rings; ve (5) years: cartridge, hose, electrical components; ten (10) years: spray head. The wearable

parts can be purchased as spare parts from Franke or their Authorized Retailers. Franke warrants the chrome nishes on

Franke faucets will be free of manufacturing defect for the lifetime of the faucet; and all other nishes on Franke faucets

will be free of manufacturing defects for ve (5) years from the original date of purchase. Faucets purchased prior to 2003

are subject to the warranty in place at time of purchase.

Franke Residential Filtration Limited Warranty:

Franke warrants mechanical components in ltration faucets, ltration canisters, lters and ltered water temperature

modication devices; heating tanks and chillers, to be free from manufacturing defects in material and workmanship for

the period ranging from (1) year to ten (10) years as documented in the annual product catalogs and/or instructions one

included with the products.

Franke Residential Soap Dispensers Limited Warranty:

Franke warrants that Franke soap dispensers are free from manufacturing defects in material and workmanship for a

period of ve (5) years from the date of purchase. Such warranty does not cover damage caused by the use of aggressive

soaps or chemicals.

Franke Residential Accessories Limited Warranty:

Franke warrants that Franke accessories, including, but not limited to bottom grids, shelves, waste kits, colanders,

chopping boards are free from manufacturing defects in material and workmanship for a period of one (1) year from the

dates of original purchase.

Franke Residential Outdoor Installation Limited Warranty:

Specic Franke products noted below are engineered for outdoor applications. These products are warranted to be free

from manufacturing defects in material and workmanship for outdoor installations for ten (10) years from the date of

purchase. Stainless Sinks: ODX110-2310-316 and ODX110-2312-316 and Stainless Faucets: FF3352 and FF3452SS

This warranty supersedes all other warranties, expressed or implied. No employee, eld sales representatives, or

distribution persons are authorized to give any warranties on behalf of Franke Kitchen Systems, LLC or Franke Kindred

Canada Limited .

To make an installed product warranty claim please contact Franke at the provided contact information below. All warranty

claims must include the following for processing:

1. Proof of purchase from Franke or Franke Authorized Retailer

2. address and phone number Original purchaser’s name, address (included city, state, zip), email

3. Franke model number

4. Date of installation

5. Description of the defect

6. Photos of the defect

In the US: In Canada:

Franke Home Solutions Franke Home Solutions

Attn: Warranty Department Attn: Warranty Department

800 Aviation Parkway 1000 Franke Kindred Road

Smyrna, TN 37167 Midland, Ontario L4R 4K9

HS HS-Warranty.US@Franke.com -Warranty.CA@Franke.com

Legal Entities

USA: Franke Kitchen Systems LLC

Canada: Franke Kindred Canada Limited

Produkt Specifikationer

Mærke:	Franke
Kategori:	Kran
Model:	Active Neo FF3980

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