HP G62-a12EV Manual

HP Laptop G62-a12EV

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HP G62 Notebook PC

Maintenance and Service Guide

SUMMARY

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides

comprehensive information on identifying computer features, components, and spare parts;

troubleshooting computer problems; and performing computer disassembly procedures.

Development Company, L.P.

ATI and ATI Mobility Radeon are

trademarks of Advanced Micro Devices,

Inc. Bluetooth is a trademark owned by its

proprietor and used by Hewlett-Packard

Company under license. Intel, Arrandale,

and Core are trademarks of Intel

corporation in the U.S. and other countries.

Microsoft and Windows are U.S. registered

trademarks of Microsoft Corporation. SD

Logo is a trademark of its proprietor.

The information contained herein is subject

to change without notice. The only

warranties for HP products and services are

set forth in the express warranty statements

accompanying such products and services.

Nothing herein should be construed as

constituting an additional warranty. HP shall

not be liable for technical or editorial errors

or omissions contained herein.

First Edition: May 2010

Document Part Number: 620650-001

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on

a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft

surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to

contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer

and the AC adapter comply with the user-accessible surface temperature limits defined by the

International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

vi MSG revision history

Electrostatic discharge damage ........................................................................ 36

Packaging and transporting guidelines ............................................. 37

Workstation guidelines ..................................................................... 37

Equipment guidelines ....................................................................... 38

Component replacement procedures ................................................................................................. 39

Serial number .................................................................................................................... 39

Computer feet .................................................................................................................... 40

Battery ............................................................................................................................... 41

Hard drive .......................................................................................................................... 42

Optical drive ....................................................................................................................... 45

WLAN module .................................................................................................................... 47

Memory module ................................................................................................................. 50

............................................................................................................................................ 51

RTC battery ....................................................................................................................... 51

Keyboard ........................................................................................................................... 53

Top cover ........................................................................................................................... 56

Speaker assembly ............................................................................................................. 59

Power button board ........................................................................................................... 61

TouchPad button board ..................................................................................................... 62

Modem module .................................................................................................................. 63

USB board ......................................................................................................................... 65

Power connector ................................................................................................................ 67

Display assembly ............................................................................................................... 68

System board ..................................................................................................................... 74

Fan/heat sink assembly ..................................................................................................... 77

Processor ........................................................................................................................... 81

5 Setup Utility ................................................................................................................................................... 83

Computer Setup in Windows 7 ........................................................................................................... 83

Starting Setup Utility .......................................................................................................... 83

Using Setup Utility ............................................................................................................. 83

Changing the language of Setup Utility ............................................................. 83

Navigating and selecting in Setup Utility ........................................................... 84

Displaying system information .......................................................................... 84

Restoring default settings in Setup Utility .......................................................... 85

Exiting Setup Utility ................. ................................................................ .......... 86

Setup Utility menus ............................................................................................................ 86

Main menu ........................................................................................................ 86

Security menu ................................................................................................... 86

System Configuration menu .............................................................................. 87

Diagnostics menu .............................................................................................. 87

Computer Setup in Linux .................................................................................................................... 88

Starting Computer Setup ................................................................................................... 88

viii

Using Computer Setup ...................................................................................................... 88

Navigating and selecting in Computer Setup .................................................... 88

Restoring factory settings in Computer Setup ................................................... 89

Computer Setup menus ..................................................................................................... 90

File menu .......................................................................................................... 90

Security menu ................................................................................................... 91

Diagnostics menu .............................................................................................. 91

System Configuration menu .............................................................................. 92

6 Specifications ................................................................................................................................................ 94

Computer specifications ..................................................................................................................... 94

39.6-cm (15.6-in) display specifications ............................................................................................. 95

Hard drive specifications .................................................................................................................... 96

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications ........ 97

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive specifications ............... 98

System resource specifications .......................................................................................................... 99

7 Backup and recovery .................................................................................................................................. 100

Windows 7 ........................................................................................................................................ 101

Creating recovery discs ................................................................................................... 101

Backing up your information ............................................................................................ 102

Using Windows Backup and Restore .............................................................. 103

Using system restore points ............................................................................ 104

When to create restore points ........................................................ 104

Create a system restore point ........................................................ 104

Restore to a previous date and time ............................................... 104

Performing a recovery ..................................................................................................... 104

Recovering from the recovery discs ................................................................ 105

Recovering from the dedicated recovery partition (select models only) .......... 105

Linux backup and recovery .............................................................................................................. 106

8 Connector pin assignments ....................................................................................................................... 107

Audio-out (headphone) ..................................................................................................................... 107

Audio-in (microphone) ...................................................................................................................... 107

External monitor ............................................................................................................................... 108

RJ-11 (modem) ................................................................................................................................ 109

RJ-45 (network) ................................................................................................................................ 109

HDMI ................................................................................................................................................ 110

Universal Serial Bus ......................................................................................................................... 111

9 Power cord set requirements .................................................................................................................... 112

Requirements for all countries or regions ......................................................................................... 112

Requirements for specific countries or regions ................................................................................ 113

10 Recycling ................................................................................................................................................... 114

Battery .............................................................................................................................................. 114

Display .............................................................................................................................................. 114

Index ................................................................................................................................................................. 121