HP Pavilion dv7-1264nr Manual

HP Bærbare computer Pavilion dv7-1264nr

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HP Pavilion dv7 Entertainment PC
Maintenance and Service Guide
© Copyright 2009 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-
Packard Company under license. Intel and
Core are trademarks of Intel Corporation in
the U.S. and other countries. Microsoft,
Windows, and Windows Vista are
U.S. registered trademarks of
Microsoft Corporation. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: March 2009
Document Part Number: 515798-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description
2 Components
Top components ................................................................................................................................... 6
TouchPad ............................................................................................................................ 6
Lights ................................................................................................................................... 7
Buttons and fingerprint reader (select models only) ............................................................ 9
Keys ................................................................................................................................... 11
Front components .............................................................................................................................. 12
Rear component ................................................................................................................................. 13
Right-side components ....................................................................................................................... 13
Left-side components ......................................................................................................................... 14
Bottom components ........................................................................................................................... 15
Display components ........................................................................................................................... 16
3 Illustrated parts catalog
Service tag ......................................................................................................................................... 17
Computer major components ............................................................................................................. 18
Display assembly components ........................................................................................................... 24
Flush glass display assembly spare parts ......................................................................... 24
BrightView panel ................................................................................................................ 25
Mass storage devices ......................................................................................................................... 26
Miscellaneous parts ............................................................................................................................ 27
Sequential part number listing ............................................................................................................ 28
4 Removal and replacement procedures
Preliminary replacement requirements ............................................................................................... 36
Tools required .................................................................................................................... 36
Service considerations ....................................................................................................... 36
Plastic parts ....................................................................................................... 36
Cables and connectors ..................................................................................... 37
Drive handling ................................................................................................... 37
Grounding guidelines ......................................................................................................... 38
v
Electrostatic discharge damage ........................................................................ 38
Packaging and transporting guidelines ............................................. 39
Workstation guidelines ..................................................................... 39
Equipment guidelines ....................................................................... 40
Component replacement procedures ................................................................................................. 41
Service tag ......................................................................................................................... 41
Computer feet .................................................................................................................... 42
Battery ............................................................................................................................... 43
Optical drive ....................................................................................................................... 44
Primary hard drive cover .................................................................................................... 45
Secondary hard drive cover ............................................................................................... 46
Hard drive .......................................................................................................................... 48
WLAN module .................................................................................................................... 50
RTC battery ....................................................................................................................... 53
Memory module ................................................................................................................. 54
TV tuner module ................................................................................................................ 55
Switch cover and keyboard ................................................................................................ 57
Power button board ........................................................................................................... 61
Speaker assembly ............................................................................................................. 62
Bluetooth module ............................................................................................................... 63
Display assembly ............................................................................................................... 64
Top cover ........................................................................................................................... 74
Modem module .................................................................................................................. 77
System board ..................................................................................................................... 79
Audio/infrared board .......................................................................................................... 82
USB board ......................................................................................................................... 83
Subwoofer .......................................................................................................................... 84
TV tuner module cable ....................................................................................................... 86
Modem module cable ........................................................................................................ 87
Power connector cable ...................................................................................................... 88
Fan/heat sink assembly ..................................................................................................... 89
Processor ........................................................................................................................... 93
5 Setup Utility
Starting the Setup Utility ..................................................................................................................... 95
Using the Setup Utility .................. ...................................................... ............................... ................. 96
Changing the language of the Setup Utility ....................................................................... 96
Display system information ................................................................................................ 96
Restoring default settings in the Setup Utility .................................................................... 97
Exiting the Setup Utility ...................................................................................................... 97
Setup Utility menus ............................................................................................................................ 98
Main menu ......................................................................................................................... 98
Security menu .................................................................................................................... 98
vi
System Configuration menu .............................................................................................. 98
Diagnostics menu .............................................................................................................. 99
6 Specifications
Computer specifications ................................................................................................................... 100
17.3-inch, HD+ flush glass AntiGlare display specifications ............................................................ 101
17.3-inch HD+ BrightView display specifications ............................................................................. 102
Hard drive specifications .................................................................................................................. 103
Blu-ray ROM DVD±R/RW SuperMulti DL Drive ............................................................................... 104
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications ................................ 105
System DMA specifications .............................................................................................................. 105
System interrupt specifications ......................................................................................................... 107
System I/O address specifications ................................................................................................... 108
System memory map specifications ................................................................................................. 110
7 Screw listing
Phillips PM2.5×3.0 screw (black) ..................................................................................................... 111
Phillips PM2.5×3.0 screw (silver) ..................... ............ ......................... ............. .............................. 112
Phillips PM2.5×7.0 screw ................................................................................................................. 114
Phillips PM2.5×6.0 captive screw ..................................................................................................... 117
Phillips PM2.0×4.0 screw (black) ..................................................................................................... 119
Phillips PM2.0×4.0 screw (silver) ..................... ............ ......................... ............. .............................. 122
Phillips PM2.5×4.0 screw (silver) ..................... ............ ......................... ............. .............................. 124
Phillips PM2.5×4.0 screw (black) ..................................................................................................... 125
Phillips PM2.5×4.0 broadhead screw ......................... ................................................................... ... 126
Phillips PM2.5×5.0 screw ................................................................................................................. 127
Phillips PM2.5×5.0 broadhead screw ......................... ................................................................... ... 129
Phillips PM2.5×6.5 screw ................................................................................................................. 130
Phillips PM2.5×14.0 captive screw ................................................................................................... 131
8 Backup and Recovery
Recovering system information ........................................................................................................ 133
Creating recovery discs ................................................................................................... 134
Backing up your information ............................................................................................................. 135
When to back up .............................................................................................................. 135
Backup suggestions ......................................................................................................... 135
Using system restore points ............................................................................................ 135
When to create restore points ......................................................................... 136
Create a system restore point ......................................................................... 136
Restore to a previous date and time ............................................................... 136
Performing a recovery ...................................................................................................................... 137
Recovering from the recovery discs ................................................................................ 137
Recovering from the dedicated recovery partition (select models only) .......................... 137
vii
Category Description
Discrete graphics subsystem memory
ATI Mobility Radeon HD 4650 (M96) with 1024 MB (64 MB × 16 DDR3 × 8 PCs)
ATI Mobility Radeon HD 4530 (M92) with 512 MB (64 MB × 16 DDR3 × 4 PCs)
Panels 17.3-inch, HD+ (1600 × 900) flush glass
17.3-inch, HD+ (1600 × 900) BrightView
Flush glass panel cover support
Support for lighted logo on top bezel
Typical brightness 200 nits
Memory 2 SODIMM slots
Customer-accessible/upgradable
PC2-6400, 800-MHz, DDR2
Dual-channel support
Supports up to 8192-MB system memory
8192-MB total system memory (4096 MB × 2, dual-channel)
6144-MB total system memory (2048 MB × 1 + 4096 MB × 1)
4096-MB total system memory (2048 MB × 2, dual-channel)
3072-MB total system memory (2048 MB × 1 + 1024 MB × 1)
2048-MB total system memory (1024 MB × 2, dual-channel)
2048-MB total system memory (2048 MB × 1)
1024-MB total system memory (1024 MB × 1)
Hard drives Supports all Serial ATA (SATA) 9.5-mm, 6.35-cm (2.50-inch) hard drives
Supports up to 2 hard drives
Support for Accelerometer Hard Drive Protection
Dual hard drive configurations:
1-TB (500-GB, 5400-rpm × 2)
640-GB (320-GB, 7200-rpm × 2)
640-GB (320-GB, 5400-rpm × 2)
500-GB (250-GB, 7200-rpm × 2)
500-GB (250-GB, 5400-rpm × 2)
2 Chapter 1 Product description
Category Description
Single hard drive configurations:
500-GB, 5400-rpm
320-GB, 7200-rpm
320-GB, 5400-rpm
250-GB, 7200-rpm
250-GB, 5400-rpm
Optical drives 12.7-mm tray load
Serial ATA
Fixed (1 screw for removal)
Support for the following optical drives:
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
Blu-ray ROM DVD±R/RW SuperMulti DL Drive
Webcam Low-light VGA camera
Fixed (no tilt)
Activity LED
640 × 480 by 24 frames per second
Microphone 2 omnidirectional microphones, dual-array with appropriate software (supports beam
forming, echo cancellation, and noise suppression)
Audio HD Audio (IDT)
Integrated subwoofer
Supports Microsoft® Premium Requirements
Pavilion-branded Altec Lansing speakers
Modem 56K V.92 data/fax modem
Supports all worldwide certification requirements
Ethernet Integrated 10/100/1000 network interface card (NIC) (Discrete models)
Integrated 10/100 NIC (UMA models)
Wireless Integrated wireless local area network (WLAN) options by way of wireless
module:
Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module
Intel Wi-Fi Link 5100 802.11a/b/g WLAN module
Broadcom 4322 802.11a/b/g/n WLAN module
Broadcom BCM4312 802.11b/g WLAN module
Wireless Integrated ATSC/NTSC/QAM hybrid TV tuner module
Integrated worldwide analog DVB-T TV tuner module
3
Category Description
Serviceability AC adapter
Battery (system)
Hard drives (2)
Memory module
Optical drive
5
2 Components
Top components
TouchPad
Component Description
(1) TouchPad light White: TouchPad is enabled.
Amber: TouchPad is disabled.
(2) TouchPad* Moves the pointer and selects or activates items on the screen.
(3) Left TouchPad button* Functions like the left button on an external mouse.
(4) TouchPad on/off button Enables/disables the TouchPad.
(5) TouchPad scroll zone Scrolls up or down.
(6) Right TouchPad button* Functions like the right button on an external mouse.
*This table describes factory settings. To view and change pointing device preferences, select Start > Control Panel >
Hardware and Sound .> Mouse
6 Chapter 2 Components
Lights
Component Description
(1) Caps lock light On: Caps lock is on.
(2) Power lights (2)* On: The computer is on.
Blinking: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
(3) Volume mute light White: Computer sound is on.
Amber: Computer sound is off.
(4) Volume down light On: The volume scroll zone is being used to decrease speaker
volume.
(5) Volume up light On: The volume scroll zone is being used to increase speaker
volume.
(6) Wireless light On: An integrated wireless device, such as a wireless local
area network (WLAN) device and/or a Bluetooth® device, is
on.
Off: All wireless devices are off.
(7) Num lock light The integrated numeric keypad is enabled, or num lock is enabled
on a connected optional numeric keypad.
Top components 7
Component Description
(8) Battery light On: A battery is charging.
Blinking: A battery that is the only available power source has
reached a low battery level. When the battery reaches a
critical battery level, the battery light begins blinking rapidly.
Off: If the computer is plugged into an external power source,
the light is turned off when all batteries in the computer are
fully charged. If the computer is not plugged into an external
power source, the light stays off until the battery reaches a
low battery level.
(9) Drive light Blinking: The hard drive or optical drive is being accessed.
Amber: HP 3D DriveGuard has temporarily parked the hard
drive.
*The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The
power light on the front of the computer is visible whether the computer is open or closed.
8 Chapter 2 Components
Buttons and fingerprint reader (select models only)
Component Description
(1) Power button* When the computer is off, press the button to turn on the
computer.
When the computer is on, press the button briefly to initiate
Sleep.
When the computer is in the Sleep state, press the button
briefly to exit Sleep.
When the computer is in Hibernation, press the button briefly
to exit Hibernation.
If the computer has stopped responding and Windows® shutdown
procedures are ineffective, press and hold the power button for at
least 5 seconds to turn off the computer.
To learn more about your power settings, select Start > Control
Panel > System and Maintenance > Power Options.
(2) Speakers (2) Produce sound.
(3) Volume mute button Mutes and restores speaker sound.
(4) Volume scroll zone Adjusts speaker volume. Slide your finger to the left to decrease
volume and to the right to increase volume. You can also tap the
minus (-) sign on the scroll zone to decrease volume, or tap the
plus (+) sign on the scroll zone to increase volume.
(5) Previous/rewind button Plays the previous track or chapter when the button is
pressed once.
Rewinds media when the button is pressed in combination
with the fn key.
(6) Play/pause button Plays or pauses media.
Top components 9
Component Description
(7) Next/fast forward button Plays the next track or chapter when the button is pressed
once.
Fast forwards media when pressed in combination with the
fn key.
(8) Stop button Stops playback.
(9) Wireless button Turns the wireless feature on or off but does not create a wireless
connection.
NOTE: To establish a wireless connection, a wireless network
must already be set up.
(10) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password
logon.
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help
and Support.
10 Chapter 2 Components
Display components
Component Description
(1) Internal display switch Turns off the display and initiates Sleep if the display is closed while
the power is on.
(2) Internal microphones (2) Record sound.
(3) Webcam light On: The webcam is in use.
(4) Webcam Records audio and video and captures still photographs.
16 Chapter 2 Components
Computer major components
18 Chapter 3 Illustrated parts catalog
Mass storage devices
Item Description Spare part number
(1) Hard drive (includes left and right bracket rails, connector cable, Mylar cover with tab, and 4 rubber isolators):
500-GB, 5400-rpm 516350-001
320-GB, 7200-rpm 516349-001
320-GB, 5400-rpm 516346-001
250-GB, 7200-rpm 516348-001
250-GB, 5400-rpm 516345-001
Hard Drive Hardware Kit (not illustrated, includes left and right bracket rails,
connector cable, Mylar cover with tab, and 4 rubber isolators)
517639-001
(2) Optical drive (includes bezel and bracket)
Blu-ray ROM DVD±R/RW SuperMulti DL Drive with LightScribe 516352-001
Blu-ray ROM DVD±R/RW SuperMulti DL Drive 516351-001
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 516353-001
26 Chapter 3 Illustrated parts catalog
Spare part
number
Description
482899-002 DVB-T/ANG TV tuner module
NOTE: The TV tuner module spare part kit does not include a TV tuner module cable. The TV tuner
module cable is included in the Cable Kit, spare part number 501891-001.
482899-003 DVB-T TV tuner module
NOTE: The TV tuner module spare part kit does not include a TV tuner module cable. The TV tuner
module cable is included in the Cable Kit, spare part number 501891-001.
482900-001 TV tuner external antenna cable with F-PAL jack
482900-002 TV tuner external antenna cable with PAL jack
482957-001 Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use only with computer models equipped with Intel
processors
483113-001 Bluetooth module for use only with computer models equipped with Intel processors (does not include a
Bluetooth module cable)
NOTE: The Bluetooth module cable is available using spare part number 489822-001.
490371-001 Power cord for use in the Asia/Pacific region, French Canada, Latin America, Thailand, and the United
States
490371-011 Power cord for use in Australia and New Zealand
490371-021 Power cord for use in Belgium, Bulgaria, the Czech Republic, Finland, France, Germany, Greece,
Hungary, Iceland, the Netherlands, northwest Africa, Norway, Poland, Portugal, Russia, Slovakia, Spain,
Sweden, and Turkey
490371-031 Power cord for use in the United Kingdom and Hong Kong
490371-061 Power cord for use in Italy
490371-111 Power cord for use in Switzerland
490371-201 Power cord for use in Brazil
490371-291 Power cord for use in Japan
490371-AA1 Power cord for use in the People's Republic of China
490371-AD1 Power cord for use in South Korea
490371-AR1 Power cord for use in South Africa
490371-BB1 Power cord for use in Israel
490371-D61 Power cord for use in India
504593-001 Broadcom BCM4312 802.11b/g WLAN module for use in Antigua and Barbuda, Barbados, Belize,
Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the
United States
Sequential part number listing 29


Produkt Specifikationer

Mærke: HP
Kategori: Bærbare computer
Model: Pavilion dv7-1264nr
Bredde: 396 mm
Dybde: 285 mm
Højde: 45 mm
Vægt: 3460 g
Brugervejledning: Ja
Produktfarve: Sølv
Produkttype: Notebook
Pakkedybde: 170 mm
Pakkebredde: 480 mm
Pakkehøjde: 350 mm
Skærm diagonal: 17 "
Skærmopløsning: 1440 x 900 pixel
Berøringsskærm: Ingen
Kompatible hukommelseskort: Memory Stick (MS),MMC,MS PRO,SD,xD
Front kamera: Ja
Wi-Fi: Ja
Datanetværk: Ikke understøttet
Bluetooth: Ingen
Batteriteknologi: Lithium-Ion (Li-Ion)
Formfaktor: Muslingeskal
Naturligt aspektforhold: 16:10
Opbevaringstemperatur (T-T): -20 - 60 °C
Relativ luftfugtighed ved drift (H-H): 10 - 90 %
Relativ luftfugtighed ved opbevaring (H-H): 5 - 65 %
Antal HDMI-porte: 1
DVI-port: Ingen
Ethernet LAN-porte (RJ-45): 1
Antal USB 2.0-porte: 4
Udgange til hovedtelefoner: 2
Ethernet LAN: Ja
Wi-Fi-standarder: 802.11b,802.11g
Processorkerner: 2
Driftstemperatur (T-T): 0 - 35 °C
Ethernet LAN-datahastigheder: 10,100,1000 Mbit/s
Intern hukommelse: 4 GB
Indgangsspænding for vekselstrømsadapter: 100 - 240 V
Frekvens for vekselstrømsadapter: 50 - 60 Hz
Operativsystem installeret: Windows Vista Home Premium
Fjernbetjening inkluderet: Ja
AC-adapter inkluderet: Ja
Indbygget kortlæser: Ja
HDD kapacitet: 320 GB
Antal indbyggede højttalere: 2
Batterilevetid (maks.): - t
Intel® Wireless Display (Intel® WiDi): Ingen
Bæredygtighedscertifikater: ENERGY STAR
Processorfrekvens: 2.1 GHz
Processorserie: AMD Turion 64 X2 Mobile
Processortråde: 2
Processor-cache: 1 MB
Processor cache type: L2
Intern hukommelsestype: DDR2-SDRAM
Maksimal intern hukommelse: 8 GB
Hukommelse form faktor: SO-DIMM
Samlet lagringskapacitet: 320 GB
Lagermedie: HDD
On-board grafikkort, model: AMD Radeon HD 3200
Diskret grafikadaptermodel: Ikke tilgængelig
On-board grafikkort: Ja
Diskret grafikadapter: Ingen
Indbygget grafikadapterfamilie: AMD Radeon HD 3000
Indbygget mikrofon: Ja
Mikrofonindgang: Ja
S/PDIF-udgang: Ingen
Docking-stik: Ja
ExpressCard-slot: Ja
Cardbus PCMCIA slot type: Ingen
Smartcard slot: Ingen
Opladningsport type: DC-in-stik
Pegeredskab: Touchpad
Numerisk tastatur: Ja
Tastatur i fuld størrelse: Ja
Intel® Hyper Threading Teknologi (Intel® HT Technology): Ingen
Intel® Turbo Boost Teknologi: Ingen
Vekselstrømsadapter strøm: 65 W
Slot til kabellås: Ja
Strømledning inkluderet: Ja
Driftshøjde: -15 - 3048 m
Ikke-drift højde: -15 - 12192 m
Lydsystem: 3D Sound Blaster Pro
Hukommelsesstik: 2x SO-DIMM
Processorproducent: AMD
Processormodel: RM-72
Tilslutning af hovedtelefoner: 3,5 mm
Oprindelsesland: Kina
Drivere inkluderet: Ja
Kontrastforhold (typisk): 200:1
Antal VGA-porte (D-sub): 1
Garantibevis: Ja
Optisk drevtype: Blu-Ray DVD Combo
Antal battericeller: 8
HDD-grænseflade: SATA
Windows taster: Ja
Tilslutning af mikrofon: 3,5 mm
Intel® klar video teknologi: Ingen
HDD hastighed: 5400 rpm
Processor sokkel: Sokkel S1
Intel® InTru™ 3D Teknologi: Ingen
Intel® Clear Video HD Teknologi (Intel® CVT HD): Ingen
Intel® Insider™: Ingen
Intel® Smart Connect Teknologi: Ingen
Intel® My WiFi Teknologi (Intel® MWT): Ingen
Intel® Anti-Theft Teknologi (Intel® AT): Ingen
Intel® Rapid Start Teknologi: Ingen
Intel® Smart Response Teknologi: Ingen
Intel® Identity Protection Teknologi (Intel® IPT): Ingen
Intel® Matrix Storage Teknologi (Intel® MST): Ingen
Intel® Active Management Teknologi (Intel® AMT): Ingen
Intel® Quick Sync Video Teknologi: Ingen
Intel® Clear Video Teknologi til MID (Intel® CVT for MID): Ingen
Hukommelseslayout (slots x størrelse): 2 x 2 GB
Antal installerede HDD'er: 1
FireWire-porte (IEEE 1394): 1
Operativsystemets arkitektur: 64-bit
LightScribe: Ja
Intel HD Audio Teknologi: Ingen
Automatisk effektdetektering: Ja
Modem-porte (RJ-11): 1
Antal eSATA-porte: 1
Maksimal intern hukommelse (64-bit): 8 GB
4G WiMAX: Ingen
Højttalerproducent: Altec Lansing

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