ION VCR 2 PC Manual
ION
Videobåndoptager
VCR 2 PC
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VCR 2 PC Troubleshooting Guide
The vast majority of VCR 2 PC customers experience easy installation and operation with their
product. This document includes troubleshooting procedures to help resolve rare difficulties
which may prevent your VCR 2 PC from functioning with your computer system as expected.
It is unlikely that you will need to perform all of the procedures in this guide. It covers a number of
different causes and symptoms, many of which may not apply to your specific situation.
In each section, the solutions are listed in the order of likelihood. That is… the solutions that
address the most common cause of a given symptom are listed first. Solutions that address very
rare circumstances or solutions that are more difficult to perform are always listed further down
the list of suggestions.
If you are experiencing a symptom listed in this guide, try the suggestions in the order which they
are listed, until the symptom is resolved.
Contents
EZ VHS Converter software displays a ‘device is not available’ error ........................................ 2
Installing the latest VCR 2 PC hardware drivers .................................................................... 2
Determining whether the VCR 2 PC is connected to a properly functioning USB 2.0 port .... 3
DVD or CD burning fails, and a ‘Drive I’ error is displayed ........................................................ 5
The EZ VHS Converter Preview Screen is blank, flashing, or distorted ..................................... 6
Windows ‘Logo Testing’ warning is encountered during driver installation................................. 8
Other notes about performance and compatibility ...................................................................... 9
NTSC, PAL, and using cassettes from other countries .......................................................... 9
Macintosh Compatibility.......................................................................................................... 9
Optimizing your computer for working with video ..................................................................... 10
Optimizing your computer for working with video ..................................................................... 10
Tips for All Systems .............................................................................................................. 10
Windows XP Optimization Tips............................................................................................. 10
Windows Vista Optimization Tips ......................................................................................... 11
Additional Support Resources................................................................................................... 13
Video Tutorials...................................................................................................................... 13
Technical Support ................................................................................................................. 13
1
EZ VHS Converter software displays a ‘device is not available’ error
The error below indicates that the EZ VHS Converter software cannot communicate with the VCR
2 PC hardware.
The most common reasons you might encounter this would be:
1. If the VCR 2 PC’s drivers have not been installed correctly. These are needed in order
for the VCR 2 PC hardware to communicate with the software. See Installing the VCR 2
PC hardware drivers below.
2. If the VCR2 PC is not connected to a properly functioning USB 2.0 port on your
computer. See Determining whether the VCR 2 PC is connected to a properly USB 2.0
port below.
Installing the latest VCR 2 PC hardware drivers
1. To install the latest VCR 2 PC hardware drivers to the latest version, visit http://www.ion-
audio.com/VCR 2 PC or use the direct-download links in step 2 below
2. Once the webpage opens, click on the Documents and Downloads tab, then click the
link for the driver which appropriate for your region or country.
• VCR 2 PC - NTSC Hardware Driver v1.43.07.50
• VCR 2 PC - PAL Hardware Driver v1.43.07.50
2
Produkt Specifikationer
| Mærke: | ION |
| Kategori: | Videobåndoptager |
| Model: | VCR 2 PC |
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