WV-SFN311A
WV-SFN311A
(This illustration represents WV-SFN311A.)
 ● This manual describes the installation procedures, network camera installation, cable connections, 
and the angle of view adjustment.
 ● Before reading this manual, be sure to read the Important Information.
 ● This manual describes how to install the network camera using model WV-SFN311A as an example.
PGQX1950ZA  es0915-0  Printed in China
Important Information ............................... 1 pc.
Installation Guide (this document) ............ 1 set
Warranty card ........................................... 1 set
CD-ROM*1 ................................................ 1 pc.
Code label*2 .............................................. 1 pc.
*1  The CD-ROM contains the operating instructions and different kinds of tool software programs. 
*2  This label may be required for network management. The network administrator shall retain the 
code label. 
The following parts are used during installation procedures. 
Ⓐ Attachment plate .................................. 1 pc.
ⒷBit (Hex wrench, screw 
size 6.35 mm {1/4 inches} T10) ............... 1 pc.
Ⓒ 
Template A (for the attachment plate)
 ...... 1 sheet
Ⓓ Power cord plug*3 ................................ 1 pc.
Ⓔ External I/O terminal plug*3 .................. 1 pc.
Ⓕ MONITOR OUT conversion plug ......... 1 pc. 
Ⓖ Auxiliary handle  ................................... 1 pc.
Azimuth adjustment ring
The component names of the camera are as follows. Refer to the illustration when installing or 
adjusting the camera.
*1  SDXC/SDHC/SD memory card is described as SD memory card.
*2  Depending on the scanning application used, the Data Matrix may not be able to be read 
correctly. In this case, access the site by directly entering the following URL. 
http://security.panasonic.com/pss/security/support/qr_sp_select.html
Turn off each system’s power supply before making a connection. Before making connections, 
prepare the required peripheral devices and cables.
Connect the output cable to the power cord plug ( : accessory).Ⓓ
Before starting the installation, check the entire system configuration. The following illustration 
gives a wiring example of how to connect the camera to the network via a PoE device (hub).
*1  Recommended cable length from the speaker  :  less than 10 m {32.8 feet}
  Recommended cable length from the microphone :  less than 1 m {3.28 feet}
 ● Since  the  connector  storage  section 
does not  have  a  sufficient  space,  use 
audio  cables  and  an  Ethernet  cable 
that do not exceed the sizes described 
in the illustrations.
 ● Off, input, and output of the external I/O terminal 2 and 3 can be switched by con-
figuring the setting. Refer to the operating instructions on the provided CD-ROM for 
further information about the EXT I/O terminal 2 and 3 (ALARM IN2, 3) settings 
(“Off”, “Alarm input”, “Alarm output” or “AUX output”).
 ● Connect/disconnect the audio cables and turn on the power of the camera after turning 
off the power of the audio output devices. Otherwise, loud noise may be heard from 
the speaker.
 ● Make sure that the stereo mini plug is connected to this cable. When a monaural mini 
plug is connected, audio may not be heard.  
When connecting a monaural speaker with amplifier, use a locally procured conversion 
cable (mono-stereo). 
SFR311 SFN311
Connect a stereo mini plug (ø3.5 mm). 
 ● Output impedance  :  Approx. 600 Ω (unbalanced)
 ● Recommended cable length : Less than 10 m {32.8 feet}
 ● Output level  :  –20 dBV  (Can switch to monitor output)
SFR311 SFN311
Connect a stereo mini plug (ø3.5 mm).
 ● Input impedance: Approx. 2 kΩ (unbalanced)
 ● Recommended cable length: Less than 1 m {3.28 feet} (for microphone input)
Less than 10 m {32.8 feet} (for line input)
 ● Recommended microphone: Plug-in power type (option)    
● Supply voltage: 2.5 V ±0.5 V
● Recommended sensitivity of microphone: –48 dB ±3 dB (0 dB=1 V/Pa,1 kHz)
 ● Input level for the line input: Approx. –10 dBV
 ● Do not connect 2 wires or more directly to a terminal. When it is necessary to connect 
2 or more wires, use a splitter.
 ● Install external devices so that they do not exceed the rating of the network camera.
 ● When using the EXT I/O terminals as the output terminals, ensure they do not 
cause signal collision with external signals.
<Required cable>
Ethernet cable (category 5e or better, straight)
Use an Ethernet cable (category 5e or better, cross) when directly connecting the camera to a PC.
 ● The adjustment monitor is used for checking the adjustment of the angular field of 
view when installing the camera or when servicing. It is not provided for recording/
monitoring use. 
 ● Depending on the monitor, some characters (camera title, preset ID, etc.) may not 
be displayed on the screen. 
 ● Use a switching hub or a router which is compliant with 10BASE-T/100BASE-TX. 
 ● If a PoE hub is not used, each network camera must be connected to a 12 V DC 
power supply.
 ● When using 12 V DC, power supply from a PoE hub or router is not required.
 ● Use all 4 pairs (8 pins) of the Ethernet cable.
 ● The maximum cable length is 100 m {328 feet}.
 ● Make sure that the PoE device in use is compliant with IEEE802.3af standard.
 ● When connecting both the 12 V DC power supply and the PoE device for power 
supply, 12 V DC will be used for power supply.*
*  If a 12 V DC power supply and a PoE hub or router are used at the same time, 
network connections may not be possible. In this case, disable the PoE settings. 
Refer to the operating instructions of the PoE hub or router in use.
*  In the situation where a 12 V DC power supply and a PoE hub or router are used at 
the same time and the 12 V DC power supply is then disconnected, the power 
supply is stopped and the camera will restart.
 ● When the Ethernet cable is disconnected once, reconnect the cable after around 
2 seconds. When the cable is quickly reconnected, the power may not be supplied 
from the PoE device.
* Use an Ethernet cable (category 5e or better, 8 pins, straight).
Connect the cables of external devices to the External I/O terminal plug ( : accessory).Ⓔ 
q   When connecting an external device, strip 8 mm - 9 mm {5/16 inches - 11/32 inches} of the 
outer jacket of the cable and twist the cable core to prevent the short circuit first.  
Specification of cable (wire): AWG20 - AWG26, Single core, twisted
w   Push down the button of the desired terminal on the external I/O terminal plug with a ball-
point pen, and release the button when the cable of the external device is fully inserted 
into the terminal hole.
 ● Check whether the stripped part of the wire is not exposed and is securely connected. 
 ● ALARM IN1 (DAY/NIGHT IN, Auto time adjustment)  SFR311  SFN311 , ALARM IN1 (Auto 
time adjustment)  SFN310SFR310 , ALARM IN2, ALARM IN3
Input specication  :  No-voltage make contact input (4 V - 5 V DC, internally pulled up)
OFF  :  Open or 4 V - 5 V DC
ON  :  Make contact with GND (required drive current: 1 mA or more)
 ● ALARM OUT, AUX OUT
Output specication
 :  Open collector output (maximum applied voltage: 20 V DC)
Open  :  4 V - 5 V DC by internal pull-up
Close  :  Output voltage 1 V DC or less (maximum drive current: 50 mA)
* The default of EXT I/O terminals is “Off”.
 ● The 12 V DC power supply shall be insulated from the commercial AC power.
 ● Be sure to use the power cord plug ( : accessory) provided with this product.Ⓓ
 ● Be sure to fully insert the power cord plug ( : accessory) into the 12 V DC power Ⓓ
supply terminal. Otherwise, it may damage the camera or cause malfunction.
 ● When installing the camera, make sure that excessive force is not applied to the 
power cable.
 ●
 ●  Before initializing the settings, it is recommended to write down the settings in advance.
 ●  Do not turn off the power of the camera during the process of initialization. Otherwise, it 
may fail to initialize and may cause malfunction.
 ● How to initialize the camera
Follow the steps below to initialize the network camera.
q 
Turn off the power of the camera. When using a PoE hub, disconnect the Ethernet cable from the 
camera. When using an external power supply, disconnect the power cable connector of the camera.
w 
Turn on the power of the camera while holding down the INITIAL SET button, and keep the INITIAL SET button 
held down till the SD MOUNT indicator is lit in green (more than 10 seconds). In about 2 minutes after releasing 
the INITIAL SET button, the camera will start up and the settings including the network settings will be initialized.
INITIAL SET button (Initializing / NTSC PAL switch button)
 ● When an SD memory card is inserted and could  Lights off → Blinks green → 
be recognized  Lights off
 ● When data can be saved after the SD memory card is  Lights off → Lights green 
inserted and the SD ON/OFF button is pressed  
(less than 1 second)
 ● When data can be saved to the SD memory card  Lights green
 ● When the SD memory card is removed after holding
 
Lights green → Blinks green →
 
down the SD ON/OFF button (about 2 seconds) 
 
Lights off (recording)
 
 
Lights green → Lights off 
   (waiting for recording)
 ●
When data cannot be saved to the SD memory card because
  Lights off
an abnormality was detected or the SD memory card is  
configured not to be used
 ● Lighting/blinking LED can be turned off with the software settings at any time. (The initial 
state is lighting  or blinking.)  Set the  LED to be  solid  off  if  necessary,  depending on  the 
installation conditions. (☞ Operating instructions included in the CD-ROM)
SD MOUNT indicator
q  When the SD ON/OFF button is pressed (less than 1 second), the SD MOUNT indicator lights 
up in green and data can be saved to the SD memory card*1. 
w  When the SD ON/OFF button is held down (about 2 seconds), the SD MOUNT indicator lights 
off and the SD memory card can be removed.
SD ON/OFF button
 ●
When the camera is able to communicate with the connected device
  Lights orange
LINK indicator
 ● When data is being sent via the network camera  Blinks green (accessing)
ACT indicator
Powered speaker
Adjustment monitor PoE device (hub)
Ethernet cable 
(category 5e or better, straight)
PC
Ethernet cable  
(category 5e or 
better, straight)
Ethernet cable 
(category 5e or better, straight)
Adjustment monitor
Microphone
Powered speaker
Microphone
●  When AF (Auto Focus) operation is being executed  Blinks red (1 time/second)
 ● When the set is being started  Lights red
 ● When an SD memory card is recognized normally  Lights red → Lights off
 ● When an abnormality is detected in the SD memory card   Lights red → Stays red 
or the SD memory card slot is not used after  
the camera has started.
SD ERROR/AF indicator
   WV-SFR311A / WV-SFR310A
WV-SFN311A / WV-SFN310A
Pan table fixing screw with washer
Auto focus (AF) button
MONITOR OUT 
terminal (factory 
shipment: NTSC 
monitor)
Direction marker for installation (TOP )
Screen display 
top (TOP)
SD memory card*1 slot
● Points up when installing to a wall.
Panning table
Enclosure Camera
Attachment plate 
( : accessory)Ⓐ
External I/O terminal plug ( : accessory)Ⓔ
Inner 
cover 
Dome cover
Camera xing screw
Tilting table
Ⓖ
Zoom knob
Auxiliary 
handle
*  Route the power cable as 
shown in the following 
illustration, and do not clip 
the power cable when 
mounting the enclosure.
● As necessary, use a 
cable tie (locally 
procured) to tie the 
cables together.
Direction marker for installation (FRONT )  SFN310
SFN310
Built-in microphone port
SFR311
SFN311
SFR311
SFN311
Power cord plug 
(Ⓓ: accessory) 
12 V DC power 
supply terminal
WV-SFN311A
Built-in microphone
SFN310
Two-dimensional 
barcode (Data 
Matrix): To our 
website*2
Direction marker 
for installation 
(FRONT ) 
SFN311 SFR311
SFR310