Rain Bird RC2 Manual

Rain Bird Ikke kategoriseret RC2

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1-800-RAIN BIRD

www.rainbird.com The Intelligent Use of Water®

WiFi Smart Controller

Troubleshooting Guide

Problem Potential Issues Potential Solution

CONNECTION ISSUES

Connection issues between

mobile device and controller

WiFi signal strength is low Verify with your mobile device the WiFi signal has at least two bars of

strength at the location of the controller. This can be done in the Rain

Bird App by clicking the WiFi Signal Strength icon in your controller

settings. Ideally, the controller should have -30 to -60 Received Signal

Strength Indicator (RSSI). If needed, boost signal by adding a wireless

router or moving controller and router closer together.

Controller is not connected to mobile device and

STATUS on controller interface is blinking blue

The controller needs to be connected to your mobile device for the rst

time. To connect a mobile device to the controller, launch the Rain Bird

App, tap the “Add Controller” icon and follow the on-screen instructions.

Controller is not connected to mobile device and

STATUS on controller interface is solid green

The controller needs to be connected to your mobile device for the rst

time, or if you have previously connected to the controller from your

mobile device but it is still not connecting, you will need reset your

WiFi on the controller interface. To reset WiFi, follow the “Reset only

WiFi settings back to Quick Pair broadcast mode” instructions in this

document.

Controller was previously set up in AP Hotspot

Mode by another user and the controller interface

is blinking alternating red and green, and I want to

connect to my WiFi network for the rst time

You will need reset your WiFi on the controller interface. To reset WiFi,

follow the “Reset only WiFi settings back to Quick Pair broadcast mode”

instructions in this document.

Controller is not connected to a mobile device and

STATUS on controller interface is blinking red

Press the PAIRING MODE button on the controller interface and wait

for the LED to start blinking blue (if a local network is available) or

alternating red and green (if a local network is not available). Launch the

setup wizard in the Rain Bird App by tapping the “Add Controller” icon

and follow the on-screen instructions.

Controller will not connect to mobile device and

Rain Bird App is displaying “Communication Error”

Verify that your virtual private network (VPN) is toggled o in the mobile

device settings. Close out of the Rain Bird App and wait approximately

30 seconds before accessing the controller from your mobile device.

Controller will not connect to mobile device and

Rain Bird App is displaying “Communication 503”

error

Only a single device can connect to the controller at one time. Close

out of the Rain Bird App on all mobile devices and wait approximately

30 seconds before accessing the controller from a single device.

Apple iOS and Android require Location Services to be enabled for the

Rain Bird mobile app to function correctly. Verify that Location Services

is toggled on for the Rain Bird App in your mobile device settings. Close

out of the Rain Bird App and wait approximately 30 seconds before

accessing the controller from your mobile device.

Controller STATUS

automatically switches from

WiFi broadcast mode to AP

Hotspot broadcast mode

Your local WiFi signal may be down or the signal

strength is uctuating, putting the controller out of

range from your router

When a nonexistent or weak WiFi signal to the controller occurs, the

controller will automatically switch to AP Hotspot broadcast mode

(STATUS alternating red and green) to maintain a connection to your

mobile device. The controller will automatically attempt to reconnect to

your local WiFi network at specic intervals. When a strong connection to

your router is reestablished, the controller STATUS will turn solid green.

WATERING ISSUES

Controller is in automatic or

manual watering mode, but

the system is not watering

Water source is not supplying water Verify there is no disruption to the main water line and that all other

water supply lines are open and functioning properly.

Wiring is loose, not properly connected or

damaged

Check that wiring is securely connected at the controller and in the eld.

Check for damage and replace if necessary. Check wiring connections

and replace with watertight splice connectors if needed.

Connected rain sensor may be activated The Rain Bird App will give indication if a rain sensor is activated. Let the

rain sensor dry out or disconnect it from the controller terminal block

and replace it with a jumper wire connecting the two SENS terminals.

Jumper wire connecting the two SENS terminals on

the terminal block may be missing or damaged

The controller will not function if the jumper wire is removed and a rain

or rain/freeze sensor is not connected. Jumper the two SENS terminals

on the controller terminal block by connecting them with a short length

of 14- to 18-gauge wire. If a rain sensor is installed, ensure both rain

sensor wires are properly seated in the SENS terminals.

AUTO OFF MANUAL NEXT

STATUS

1-800-RAIN BIRD

www.rainbird.com The Intelligent Use of Water®

Problem Potential Issues Potential Solution

WATERING ISSUES CONTINUED

Excessive watering Programs may have multiple watering run days and

start times that were set unintentionally

Watering run days and start times apply to the entire program, not

individual zones. Programs (A, B or C) only require a single start time

to run.

Watering even after turning

the controller o

Issue with one or all the valves or supply lines Clean, repair or replace the valve. If that does not resolve the issue,

contact a licensed contractor.

Seasonal adjust is not

altering the schedule

The controller is not connected to WiFi to make

automatic adjustments

Mobile device needs to be reconnected to the controller or connected

for the rst time and Seasonal Adjust must be toggled to “on” in the

program settings. Note that seasonal adjust is set by program and should

be properly adjusted in all active programs.

ELECTRICAL ISSUES

No LEDs are visible Power not reaching the controller Verify the power outlet is operational and the main AC power supply is

securely plugged in and working properly.

Verify the orange power supply wires are connected to the controller

“24 VAC” terminals.

Controller is frozen and is

not responding to manual

operations at the controller

interface

An electrical surge may have interfered with the

controller’s electronics

Press and release the RESET button in the controller wiring bay. This

will temporarily disrupt the controller from getting power from the

input. If there is no permanent damage, the controller should accept

programming and resume normal operation.

Unplug the controller for two minutes, then plug it back in. If there is

no permanent damage, the controller should accept programming and

resume normal operation.

640378-01 Rev. 06/22

For additional troubleshooting topics, visit:

http://wi.rainbird.com/knowledge-center

WiFi Smart Controller

Troubleshooting Guide

RESETTING THE CONTROLLER

Reset only WiFi settings back to Quick Pair broadcast mode

(Note: This action will reset WiFi back to factory default settings and cannot be reversed; .)watering schedules will be retained

Hold PAIRING MODES button on the controller interface for approximately ve seconds

1) STATUS will turn solid amber

2) Once rebooted, STATUS will blink blue

If you have previously connected to the controller from your mobile device, you will need to rst delete the old controller card. The controller can then be reconnected to

your mobile device by launching the Rain Bird App, tapping the “Add Controller” icon and following the on-screen instructions.

Reset only programmed watering schedules to factory default settings

(Note: This action will reset all programmed watering schedules back to factory default settings and cannot be reversed; WiFi settings will be retained.)

Simultaneously hold AUTO, OFF and NEXT buttons on the controller interface for approximately ve seconds

1) AUTO will blink green

2) OFF will blink red

3) MANUAL will blink green

4) Once rebooted, AUTO will turn solid green

5) STATUS will remain unchanged from the current state

The default program will water each zone for 10 minutes every day until overwritten with a custom program. Additional programs can also be added (if desired) by selecting

+PGM. Each program in use should have the desired watering start time(s), run day(s) and duration(s).

Restore the controller to its factory default settings

(Note: This action will reset both WiFi and all programmed watering schedules back to factory default settings, and cannot be reversed.)

Simultaneously hold AUTO, OFF, NEXT and PAIRING MODES buttons on the controller interface for approximately ve seconds

1) STATUS will blink amber

2) AUTO will blink green

3) OFF will blink red

4) MANUAL will blink green

5) Once rebooted, AUTO will turn solid green

6) Once rebooted, STATUS will blink blue

If you have previously connected to the controller from your mobile device, you will need to rst delete the old controller card. The controller can then be reconnected to

your mobile device by launching the Rain Bird App, tapping the “Add Controller” icon and following the on-screen instructions. When paired, watering program(s) will need to

be set-up in the Rain Bird App. The default program will water each zone for 10 minutes every day until overwritten with a custom program. Additional programs can also be