Technics EAH-AZ40M2 Manual
Technics
Hovedtelefon
EAH-AZ40M2
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Side 1/72
Owner’s Manual
Welcome!
Welcome! ....................................................4
Quick start guide
Quick start ..................................................5
Let’s Get Started
Part names and functions 11.......................
EAH-AZ80 11..................................................
EAH-AZ60M2 13.............................................
EAH-AZ40M2 15.............................................
Status Indicator LEDs 17................................
Charge 17.......................................................
Charging .....................................................17
Charge the earphones and charging cradle at
the same time .............................................18
Charge only the charging cradle 19................
Charge only the earphones 19........................
Charge wirelessly (EAH-AZ80/EAH-
AZ60M2) 20....................................................
Turn the earphones on/off .......................21
Wear the earphones 21.................................
EAH-AZ80 21..................................................
EAH-AZ60M2/EAH-AZ40M2 22......................
For better sound (Change earpieces) ....23
Pair for the first time 24................................
Use the app to pair with a Bluetooth
®
device 24.........................................................
Pair with a Bluetooth® device without the
app 24.............................................................
Pair a subsequent device 25........................
Use the app to pair the earphones with a
subsequent Bluetooth®
device 25...................
Pair the earphones with a subsequent
Bluetooth® device without the app 25.............
Convenient Function
Listen to music 27.........................................
Talk 27............................................................
Use only one earphone ............................28
Use external sound control 28.....................
Activate voice assistant features 28...........
Establish multi-point connections 29.........
Use the touch sensors .............................30
Use the app 32...............................................
Launch the app 32..........................................
Home screen 33..............................................
Set external sound control 34.........................
Set sound enhancement 36............................
Play a sound to find the headphones 36.........
Use location services to find the
headphones 37...............................................
Check JustMyVoice (EAH-AZ80/EAH-
AZ60M2) 37....................................................
Set the language, messages, and
screen 37........................................................
Selecting the best earpiece for Active Noise
Cancelling (EAH-AZ80/EAH-AZ60M2) .......38
Add/change/find headphones 39....................
Set auto power off 39......................................
Set the headphone fitting sensor (EAH-AZ80/
EAH-AZ60M2) 39............................................
Use LDAC 39..................................................
Select a connection mode 40..........................
Use multi-point 40...........................................
Suppress sound interruptions and
delays 40.........................................................
Disable the touch sensors 40..........................
Customize the touch sensors 40.....................
Customize external sound control
switching 42....................................................
Select an ambient mode 43............................
Optimize noise cancelling (EAH-AZ80/EAH-
AZ60M2) 43....................................................
Select a level of background noise
reduction 43....................................................
Select a voice assistant ..............................44
Set maintenance notifications 44....................
Reset the app 44.............................................
Reset the headphones to factory
settings 44.......................................................
Firmware updates 44......................................
Help 45............................................................
FAQ
Troubleshooting 46.......................................
FAQ for the smartphone app (Technics
Audio Connect) 49........................................
Reset to factory settings 55.........................
Maintenance 56.............................................
Maintenance ...............................................56
Clean the earpieces 57...................................
Clean the charging terminals of the
earphones 60..................................................
2
Table of Contents
Clean the charging cradle terminal
section 60........................................................
Specifications 61...........................................
EAH-AZ80/EAH-AZ60M2 61...........................
EAH-AZ40M2 63.............................................
Other Information
About Bluetooth® 66.....................................
About water resistance ............................66
Disposal of Old Equipment and Batteries
(Only for European Union and countries
with recycling systems) ...........................67
About this document
3
Table of Contents
Welcome!
Thank you for purchasing this product.
Delivering the Ultimate Emotive Musical
Experience to All
At Technics we understand that the listening experience is not
purely about technology but the magical and emotional relationship
between people and music.
We want people to experience music as it was originally intended
and enable them to feel the emotional impact that enthuses and
delights them.
Through delivering this experience we want to support the
development and enjoyment of the world’s many musical cultures.
This is our philosophy.
With a combination of our love of music and the vast high-
end audio experience of the Technics team we stand committed ,
to building a brand that provides the ultimate emotive musical
experience by music lovers for music lovers.,
Director
Michiko Ogawa
4
Welcome!
Quick start
The illustrations use EAH-AZ60M2 as an example.
{{"Google Play"|tolink("https://play.google.com/store/apps/details?
id=com.panasonic.technicsaudioconnect")}}
5
Quick start guide
{{"Apple Store"|tolink("https://itunes.apple.com/app/id1498029651")}}
EAH-AZ80
EAH-AZ60M2 EAH-AZ40M2
6
Quick start guide
EAH-AZ60M2
EAH-AZ40M2
EAH-AZ80
7
Quick start guide
*1 If you use EAH-AZ80, select “Technics EAH-AZ80”. If you use EAH-AZ40M2, select “Technics
EAH-AZ40M2”.
2nd
Press
for 5~8 s
9
Quick start guide
*1 If you use EAH-AZ80, select “Technics EAH-AZ80”. If you use EAH-AZ40M2, select “Technics
EAH-AZ40M2”.
10
Quick start guide
Charging cradle
6
43
1
3
5
7
2
1. Charging cradle lid
2. Rating
RDisplays the model number.
3. Terminal section
4. Charging cradle status indicator LED
RIndicates the status of the charging cradle.
“Status Indicator LEDs”, Page 17
5. Earphone status indicator LED
RIndicates the status of the earphones when they are in the charging cradle.
(No LEDs on the earphones)
“Status Indicator LEDs”, Page 17
6. Charging terminal
RUse when charging with the USB charging cord.
7. Qi charging contact
RUse when charging with a separately sold Qi standard certified wireless charger.
12
Let’s Get Started
EAH-AZ60M2
Earphones
L R
1 1
5
7
2
4
7
3
4
8
6
8
6
1. Microphones for noise cancelling
2. Touch sensor (L) (left)
ROperate the earphone by touching.
3. Touch sensor (R) (right)
ROperate the earphone by touching.
4. Microphones for calls
5. Raised dot indicating the L side
RIndicates the left earphone.
6. Charging terminals
7. Earpieces
RSelect the size with the best audio quality and comfort.
8. Wear sensors
RDetects whether earphones are worn and pauses/resumes music accordingly.
13
Let’s Get Started
Charging cradle
6
43
1
7
2
3
5
1. Charging cradle lid
2. Rating
RDisplays the model number.
3. Terminal section
4. Charging cradle status indicator LED
RIndicates the status of the charging cradle.
“Status Indicator LEDs”, Page 17
5. Earphone status indicator LED
RIndicates the status of the earphones when they are in the charging cradle.
(No LEDs on the earphones)
“Status Indicator LEDs”, Page 17
6. Charging terminal
RUse when charging with the USB charging cord.
7. Qi charging contact
RUse when charging with a separately sold Qi standard certified wireless charger.
14
Let’s Get Started
Charging cradle
6
1
5
33 4
2
1. Charging cradle lid
2. Rating
RDisplays the model number.
3. Terminal section
4. Charging cradle status indicator LED
RIndicates the status of the charging cradle.
“Status Indicator LEDs”, Page 17
5. Earphone status indicator LED
RIndicates the status of the earphones when they are in the charging cradle.
(No LEDs on the earphones)
“Status Indicator LEDs”, Page 17
6. Charging terminal
RUse when charging with the USB charging cord.
16
Let’s Get Started
Status Indicator LEDs
LED type Charging
cradle status LED color/pattern Status description
Charging cradle
status indicator
LED
Charging Off Fully charged*1
Flashing green Sufficient charge
Low charge
Flashing yellow
Flashing red
When the lid of
the charging
cradle is opened
Green (about 3
seconds)
Sufficient charge
Low charge
Yellow (about 3
seconds)
Red (about 3 seconds)
Does not light up No charge
Earphone status
indicator LED
Charging
earphones
Off Fully charged
Red Earphones charging
When the
earphones are
inserted
Quickly flashing red
(twice)
The earphones are properly
inserted into the charging
cradle
*1 Charging is complete when the lid of the charging cradle is opened and the LED lights up
green.
Note:
RYou can check the remaining charge of the earphones and charging cradle on the home
screen of the [Technics Audio Connect] app.
“Home screen”, Page 33
Charge
Charging
Upon purchase, charge first before use.
Important:
RDo not touch the terminal section with your bare hands.
17
Let’s Get Started
RThe device cannot charge properly if there is dust or water droplets on the charging terminal,
earphones, or charging cradle terminal section. Remove dust and water droplets before
charging.
“Clean the charging terminals of the earphones”, Page 60
“Clean the charging cradle terminal section”, Page 60
RHold the plug of the USB charging cord straight when plugging in or out.
(Plugging the USB charging cord at an angle to the charging terminal will deform the plug and
cause a malfunction.)
RConfirm (L) and (R) on the earphones, and align the terminal section of the charging cradle
with the charging terminals of the earphones. (Earphones will not charge if their charging
contact positions are incorrect.)
RWe recommend charging at a room temperature between 10°C to 35°C.
Charge the earphones and charging cradle at the same
time
The illustrations use EAH-AZ60M2 as an example.
USB Type-C
1Use the included USB charging cord to connect the charging cradle to a separately sold
USB PD supported AC adapter (USB Type-C).
RYou can also charge from a USB Type-C port on a computer. Turn on your computer. It
may not charge if the computer is in standby or sleep mode.
RThe charging cradle status indicator LED flashes (red, yellow, or green), and charging
starts.
2Put the earphones into the charging cradle.
RThe earphone status indicator LED quickly flashes red (twice). (Put the earphones into
the charging cradle again if the LED does not flash.)
RThe earphone status indicator LED lights up (red), and charging starts.
18
Let’s Get Started
RCharging for the earphones is complete when the earphone status indicator LED turns off.
RCharging for the charging cradle is complete when the charging cradle status indicator
LED turns off.
RCharging time (the time from empty to full charge)
Charging the earphones and
charging cradle at the same time
About 3.0 hours
Note:
RYou cannot turn on the earphones or connect them to a Bluetooth
® device when they are
charging in the charging cradle.
RYou can charge using a separately sold AC adapter.
Recommended AC adapter specifications
Supports PD (Power Delivery)
DC 5 V (500 mA or higher)
USB Type-C port
We do not guarantee that all AC adapters can be used for charging.
Charge only the charging cradle
To charge only the charging cradle, charge without putting in the earphones.
1Use the included USB charging cord to connect the charging cradle to a separately sold
USB PD supported AC adapter (USB Type-C).
RThe charging cradle status indicator LED flashes (red, yellow, or green), and charging
starts.
RCharging is complete when the charging cradle status indicator LED turns off.
RCharging time (the time from empty to full charge)
Charging only the charging cradle About 2.5 hours
Charge only the earphones
You can charge the earphones with the charging cradle if it is sufficiently charged, even when
there is no power supply nearby.
1Put the earphones into the charging cradle.
RThe earphone status indicator LED quickly flashes red (twice). (Put the earphones into
the charging cradle again if the LED does not flash.)
RThe earphone status indicator LED lights up (red), and charging starts.
RCharging is complete when the earphone status indicator LED turns off.
RCharging time (the time from empty to full charge)
Charging only the earphones About 2.0 hours
19
Let’s Get Started
Note:
RIf the charging cradle is fully charged, you can charge earphones with no charge about two
times.
Charge wirelessly (EAH-AZ80/EAH-AZ60M2)
You can charge this unit with a separately sold Qi standard wireless charger. For information
about your wireless charger, please refer to its manual.
1Close the charging cradle lid.
2Place the charging cradle on the wireless charger with the Technics logo facing up.
RQi charging contact position
EAH-AZ80: Qi charging contact Page 12
EAH-AZ60M2: Qi charging contact Page 14
Important:
RThe unit is not guaranteed to charge with all commercially available Qi standard wireless
chargers.
RThis unit does not support wireless chargers that are not Qi standard certified or have
magnetic attachments. Do not use these chargers to charge the charging cradle. (It may
cause the charging cradle to malfunction.)
RDo not charge wirelessly in the following places.
In humid, dusty, or shaky areas, or near telephones, TVs, radios, or devices with built-in
magnets
RBefore charging wirelessly:
– Remove any covers attached to the charging cradle.
(The material and thickness of covers, or foreign matter such as dust caught between the
charging cradle and covers, may prevent the battery from charging properly and result in
fire, burns, or injury.)
– If there are other devices that support wireless charging nearby, keep them at least 30 cm
away.
(The wireless charger may not detect the charging cradle correctly and charging may fail.)
RWhile charging wirelessly:
– Do not place metal objects (such as coins, or straps and clips that contain metal) on the
wireless charger. (It may result in fire, burns, or injury.)
– If you hear noise from a TV or radio, charge in a place farther away from the TV or radio.
– Do not use a wireless charger while it is covered with something such as a blanket.
RIf you have an electronic medical device such as an implanted cardiac pacemaker or
defibrillator, consult your physician before using a wireless charger. (It may result in radio
waves that adversely affect the operation of electronic medical devices.)
RDo not attach metal objects (such as stickers with materials that contain metal) to the wireless
charger or charging cradle. (It may result in fire, burns, or injury.)
RKeep IC cards, magnetic cards, and magnetic objects away from the wireless charger.
– IC cards may malfunction. Magnetic data on cash cards, credit cards, telephone cards, and
floppy disks may be erased. Placing the charger close to a strong magnetic field may also
result in malfunction.
Note:
RIf the charging cradle is not placed properly during wireless charging, charging may be slower,
charging may stop, or the wireless charger, earphones, and charging cradle may get hot.
20
Let’s Get Started
RDepending on your wireless charger, charging may be slower or may stop at high or low
temperatures. Also, although the earphones and charging cradle may get warm while and
after charging, it is not a malfunction.
Turn the earphones on/off
Turn on
1Take out the earphones from the charging cradle.
RA startup sound will play.
Turn off
1Put the earphones into the charging cradle.
RWhen you put them in, the earphone status indicator LED quickly flashes red (twice).
(Put the earphones into the charging cradle again and charge the charging cradle if the
LED does not flash.)
Important:
RBringing a magnetic object close to the earphones during use may turn off the earphones. Do
not bring magnetic objects close to the earphones during use.
Wear the earphones
EAH-AZ80
Wear the earphones correctly to achieve good noise cancelling and acoustics.
21
Let’s Get Started
1Check the top and bottom orientation of the earphones and the L (left) and R (right) positions.
2Wear them securely.
RWith the Technics logo oriented vertically, insert into your ears while twisting slightly
backwards, and adjust so that the earpieces fit well into your ear canals.
REarphone (L) has a raised dot indicating the L side.
RAfter wearing them, check that they do not fall off from your ears.
RIf the earphones fall off easily, replace them with earpieces of a different size (included).
“For better sound (Change earpieces)”, Page 23
RSelect the earpieces that provide the best noise cancelling.
“Selecting the best earpiece for Active Noise Cancelling (EAH-AZ80/EAH-AZ60M2)”,
Page 38
EAH-AZ60M2/EAH-AZ40M2
Wear the earphones correctly to achieve good noise cancelling and acoustics.
1Check the top and bottom orientation of the earphones and the L (left) and R (right) positions.
2Wear them securely.
REarphone (L) has a raised dot indicating the L side.
RAfter wearing them, check that they do not fall off from your ears.
RIf the earphones fall off easily, replace them with earpieces of a different size (included).
“For better sound (Change earpieces)”, Page 23
RSelect the earpieces that provide the best noise cancelling.
EAH-AZ60M2: “Selecting the best earpiece for Active Noise Cancelling (EAH-AZ80/EAH-
AZ60M2)”, Page 38
22
Let’s Get Started
For better sound (Change earpieces)
The size of the earpieces affects the audio quality (music playback, calls) and comfort. Select a
size that is comfortable and fits well in both ears.
The illustrations use EAH-AZ60M2 as an example.
1Remove the earpiece.
RHold the earpiece and pull out while twisting slightly.
2Attach the earpiece.
RMake sure that the earpiece is firmly attached and not slanted.
Note:
RThe size of the earpieces that fit your ears may differ between the left and right.
RSelect the earpieces that provide the best noise cancelling.
EAH-AZ80/EAH-AZ60M2: “Selecting the best earpiece for Active Noise Cancelling (EAH-
AZ80/EAH-AZ60M2)”, Page 38
23
Let’s Get Started
Pair for the first time
Use the app to pair with a Bluetooth® device
Important:
RDepending on the connected Bluetooth
® device, a loud sound may be output during playback.
Check the volume setting of the Bluetooth
® device before starting playback.
1Download the [Technics Audio Connect] app.
{{"Google Play"|tolink("https://play.google.com/store/apps/details?
id=com.panasonic.technicsaudioconnect")}}
{{"Apple Store"|tolink("https://itunes.apple.com/app/id1498029651")}}
2Launch the [Technics Audio Connect] app.
3Tap the product you want to pair.
4Follow the on-screen instructions.
Pair with a Bluetooth® device without the app
You can pair without using the [Technics Audio Connect] app.
(Example)
RUsing the earphones with a Bluetooth
® device not supported by the [Technics Audio Connect]
app
Important:
RWhen pairing, keep the Bluetooth
® device and earphones close together. (Within about 1 m)
RDepending on the connected Bluetooth
® device, a loud sound may be output during playback.
Check the volume setting of the Bluetooth
® device before starting playback.
1Put both earphones (L and R) into the charging cradle and charge.
2Take out both earphones (L and R) from the charging cradle and wear them.
RAfter the startup sound plays, a melody repeats. To listen to the melody, click {{"Here"|
tolink("https://eww.pavc.panasonic.co.jp/avcacc/technics/sound-data/Pair_const.wav")}}.
3Turn on Bluetooth® in the Bluetooth® device.
4From the Bluetooth®
menu in the Bluetooth® device, select the earphones.
RIf you are asked to input a passkey, input the earphone passkey “0000” (four zeros).
RFor details about setting up Bluetooth
®, please refer to the manual of the Bluetooth
®
device.
24
Let’s Get Started
Pair a subsequent device
Use the app to pair the earphones with a subsequent
Bluetooth® device
You can pair up to 10 Bluetooth
® devices with the earphones.
(Example)
RUsing the earphones with a work phone as the first device and a private phone as the second
device
Important:
RDepending on the connected Bluetooth
® device, a loud sound may be output during playback.
Check the volume setting of the Bluetooth
® device before starting playback.
1Install and launch the [Technics Audio Connect] app on the subsequent Bluetooth
® device.
2Follow the on-screen instructions.
Note:
RIf you pair a device when the maximum number of paired Bluetooth
® devices is exceeded,
previously paired devices will be overwritten. To use overwritten devices again, pair them
again.
RPairing a subsequent device is easier if you turn off Bluetooth
® in the first device.
RWhen pairing a subsequent device, the earphones will cancel pairing mode and go into
connection standby mode if the device is not connected within 5 minutes. Pair again.
RThe unit remembers the last connected device. The unit may connect automatically after it is
turned on.
RThe unit can connect to up to 3 Bluetooth
® devices at the same time.
“Establish multi-point connections”, Page 29
Pair the earphones with a subsequent Bluetooth® device
without the app
You can pair up to 10 Bluetooth
® devices with the earphones.
You can pair by using the touch sensors on the earphones.
(Example)
RUsing the earphones with a smartphone as the first device and a computer as the second
device
Important:
RWhen pairing, keep the Bluetooth
® device and earphones close together. (Within about 1 m)
RDepending on the connected Bluetooth
® device, a loud sound may be output during playback.
Check the volume setting of the Bluetooth
® device before starting playback.
1Put both earphones (L and R) into the charging cradle and charge.
2Take out both earphones (L and R) from the charging cradle and wear them.
25
Let’s Get Started
3Touch and hold both touch sensors (L and R) at the same time until you hear the pairing
sound.
RA message about starting to pair plays, and a melody repeats.
To listen to the melody, click {{"Here"|tolink("https://eww.pavc.panasonic.co.jp/avcacc/
technics/sound-data/Pair_const.wav")}}.
4Turn on Bluetooth® in the subsequent Bluetooth
® device.
5From the Bluetooth®
menu in the subsequent Bluetooth
® device, select the earphones.
RIf you are asked to input a passkey, input the earphone passkey “0000” (four zeros).
RFor details about setting up Bluetooth
®, please refer to the manual of the Bluetooth
®
device.
Note:
RIf you pair a device when the maximum number of paired Bluetooth
® devices is exceeded,
previously paired devices will be overwritten. To use overwritten devices again, pair them
again.
RPairing a subsequent device is easier if you turn off Bluetooth
® in the first device.
RThe earphones will cancel pairing mode and go into connection standby mode if the device is
not connected within 5 minutes. Pair again.
RThe unit remembers the last connected device. The unit may connect automatically after it is
turned on.
RThe unit can connect to up to 3 Bluetooth
® devices at the same time.
“Establish multi-point connections”, Page 29
26
Let’s Get Started
Listen to music
If a Bluetooth® device supports the “A2DP” and “AVRCP” Bluetooth
® profiles, you can use the
earphones to play music and video.
1Connect the Bluetooth® device and earphones.
2On the Bluetooth® device, select and play the music or video.
RThe earphones will play the audio of the music or video.
RYou can adjust the volume by using the touch sensor (L) on the earphones.
“Use the touch sensors”, Page 30
EAH-AZ80/EAH-AZ60M2: “Operating time (Earphones)”, Page 62
EAH-AZ40M2: “Operating time (Earphones)”, Page 64
Note:
RA2DP (Advanced Audio Distribution Profile): Transmits audio to the earphones.
RAVRCP (Audio/Video Remote Control Profile): Allows remote control with the earphones.
RBe aware that sound may leak from the earphones depending on the volume.
RMusic may sound distorted if you increase the volume to near maximum. Decrease the
volume.
REAH-AZ80/EAH-AZ60M2: At default settings, the music pauses when you take off the
earphones during playback, and resumes when you wear them again within about 1 minute.
You can change the settings.
“Set the headphone fitting sensor (EAH-AZ80/EAH-AZ60M2)”, Page 39
Talk
If a Bluetooth® phone (mobile phone or smartphone) supports the “HSP” or “HFP” Bluetooth
®
profile, you can use the earphones to talk.
1Connect the Bluetooth® phone and earphones.
2When receiving a call, touch an earphone touch sensor (L or R) once to answer.
RWhen receiving a call, the ringtone plays from the earphones.
R(HFP only) To reject a call, touch and hold a touch sensor (L or R) for about 2 seconds.
3Talk.
RYou can adjust the volume or mute the call by using the touch sensors on the earphones.
“Use the touch sensors”, Page 30
EAH-AZ80/EAH-AZ60M2: “Call time (Earphones)”, Page 62
EAH-AZ40M2: “Call time (Earphones)”, Page 64
4Touch and hold an earphone touch sensor (L or R) for about 2 seconds to end the call.
Note:
RHSP (Headset Profile): Allows the earphones to receive monaural audio and the microphone
to transmit audio.
RHFP (Hands-Free Profile): Provides incoming and outgoing communication in addition to the
HSP functions. (The earphones cannot make calls.)
RYou may have to configure hands-free settings on the Bluetooth
® phone.
RDepending on the Bluetooth
® phone, you may hear incoming and outgoing ringtones from the
earphones.
27
Convenient Function
RYou can use the microphone on the earphones and the app on a Bluetooth
® device to have
the Bluetooth® device make a call.
“Activate voice assistant features”, Page 28
Use only one earphone
You can use just one earphone after completing initial settings and after connecting to a
Bluetooth® device. For example, if you take out only earphone (R) and leave earphone (L) in the
charging cradle, earphone (R) will connect to the smartphone. You can listen to music or make
calls with one earphone while charging the other.
Note:
RThe audio will be monaural.
RIf you take out the other earphone from the charging cradle when using only one earphone,
the earphones will automatically connect wirelessly and switch to using both. The audio will be
stereo.
Use external sound control
External sound control switches between noise cancelling and ambient sound.
1While wearing the earphones, touch and hold touch sensor (R) for about 2 seconds.
RThe mode switches between noise cancelling and ambient sound every time you touch
and hold.
(A voice prompt will notify you of the mode you switched to.)
RThe default setting is “Noise cancelling”.
Note:
RThe [Technics Audio Connect] app allows you to turn off external sound control.
“Set external sound control”, Page 34
RNoise Cancelling: Reduces sound (noise) from the surroundings. While using noise cancelling,
you may hear a slight noise from the noise reduction circuit, but this is not a malfunction. (You
may hear this slight noise in quiet places or during the silence between songs.)
RAmbient Sound: The microphones capture sound from the surroundings and play it on the
earphones. You can hear sounds from your surroundings such as train announcements while
wearing the earphones.
Activate voice assistant features
You can activate voice assistant features (such as Amazon Alexa or Siri) with a touch sensor on
the earphone.
1Connect the Bluetooth
® device and earphones.
“When using Amazon Alexa as a voice assistant”, Page 29
2Touch and hold touch sensor (L) for about 2 seconds.
RThe voice assistant feature in the Bluetooth
® device is activated.
28
Convenient Function
Use the touch sensors
You can use the touch sensors on the earphones to operate the earphones, or remote control
Bluetooth® devices connected to the earphones.
Function Touch sensor gesture
L R
Music
Playback/Pause Single tap Single tap
Decrease volume Double tap
-
Increase volume Triple tap
-
Next track
-
Double tap
Previous track
-
Triple tap
30
Convenient Function
Function Touch sensor gesture
L R
Calls
Answer call Single tap during
incoming call
Single tap during
incoming call
Decrease volume Double tap
-
Increase volume Triple tap
-
Mute your voice
-
Double tap during
a call
Unmute -
Double tap during
mute
Switch the noise level from the
other party
-
Triple tap during a
call
Reject call
Tap and hold for
about 2 seconds
during incoming
call
Tap and hold for
about 2 seconds
during incoming
call
End call
Tap and hold for
about 2 seconds
during a call
Tap and hold for
about 2 seconds
during a call
Switch external sound control
-
Tap and hold for
about 2 seconds
31
Convenient Function
Function Touch sensor gesture
L R
Activate voice assistant Tap and hold for
about 2 seconds
-
Set to Bluetooth
® pairing mode
“Pair the earphones with a subsequent
Bluetooth® device without the app”,
Page 25
Reset to factory settings “Reset to factory settings”, Page 55
Note:
RYou can change the touch sensor control buttons on the [Technics Audio Connect] app.
“Customize the touch sensors”, Page 40
RDepending on the Bluetooth
® device or the app, some features may not work or may operate
differently even if you use the touch sensors.
RIf you use only one earphone, you can only perform operations that are available on that side.
RA beep will play to indicate that you have reached the maximum or minimum volume level.
Use the app
Launch the app
1Tap the [Technics Audio Connect] icon on the smartphone.
2Take out the earphones from the charging cradle.
RThe earphones turn on and the home screen is displayed.
32
Convenient Function
Home screen
Connected codec
RDisplays the codec of the Bluetooth
® device connected to the headphones. It may not be
displayed depending on the Bluetooth
® device.
Amazon Alexa (EAH-AZ80/EAH-AZ60M2)
RDisplayed when [Use voice commands to start Alexa] for Amazon Alexa is on.
“When using Amazon Alexa as a voice assistant”, Page 29
Turns off the headphones.
Headphone name
33
Convenient Function
3Move to adjust the level.
RNoise Cancelling: The closer to Max (100), the more noise is removed.
RAmbient Sound (Transparent): The closer to Max (100), the more external sound is
transmitted.
RIf you select “Off” or “Ambient Sound” (Attention), you cannot adjust the level.
EAH-AZ40M2
1In the home screen of the [Technics Audio Connect] app, tap [AMBIENT].
2Select and tap an external sound control mode.
R[Ambient Sound] has Transparent and Attention modes.
RYou cannot adjust the level of external sound control.
35
Convenient Function
Set sound enhancement
1In the home screen of the [Technics Audio Connect] app, tap [SOUND].
2Select and tap a sound enhancement.
RYou can select an option such as Bass Enhancer or Clear Voice.
RIn Custom, you can set 5 sound ranges. Move up or down to adjust the level.
Play a sound to find the headphones
You can find your lost headphones.
36
Convenient Function
Important:
RWhen playing a sound to find your earphones, the sound will not play if the headphones are
off. Set the auto power off setting to [Always on] in advance.
“Set auto power off”, Page 39
1In the home screen of the [Technics Audio Connect] app, tap [Find headphones].
Or tap [SETTINGS] [Find headphones]®.
2Tap [Emit sound].
3Follow the on-screen instructions.
Use location services to find the headphones
You can find your lost headphones.
Important:
RWhen searching with location services, turn on location services in the smartphone in advance
and allow the app to access the location information of the smartphone.
1In the home screen of the [Technics Audio Connect] app, tap [Find headphones].
Or tap [SETTINGS] [Find headphones]®.
2Tap [Switch on].
RIf [Switch on] is not displayed, go to step 4.
3Follow the on-screen instructions.
4Tap [Check position].
RThe location information when the headphones and smartphone were last connected is
displayed.
Check JustMyVoice (EAH-AZ80/EAH-AZ60M2)
You can check the voice transmitted to the other party when you use the earphones to talk.
1In the home screen of the [Technics Audio Connect] app, tap [JustMyVoice test].
2Tap [Next].
3Confirm that JustMyVoice is [ON].
4Tap [START] and talk.
RYour will hear the voice (your voice) transmitted to the other party with a delay of about 2
seconds.
5When you are finished checking, tap [STOP].
Set the language, messages, and screen
1In the home screen of the [Technics Audio Connect] app, tap [SETTINGS].
2Tap [Voice prompt language], [Customize voice prompt], [Headphone name] or [Body
color].
RVoice prompt language: Select the language of the headphone voice prompt.
37
Convenient Function
RCustomize voice prompt: Select the voice prompt and notification volume, and external
sound control and device connection messages.
RHeadphone name: Edit the name displayed on the home screen.
RBody color: Select the color of the earphones displayed on the home screen.
3Follow the on-screen instructions.
Selecting the best earpiece for Active Noise Cancelling
(EAH-AZ80/EAH-AZ60M2)
To maximize the noise cancelling effect, sound quality, call performance, etc., you can select the
best earpieces for your ears from the included earpieces.
Important:
RWhen selecting the best earpiece, make sure the version of the [Technics Audio Connect]
app, firmware, and voice prompt are the latest.
“Firmware updates”, Page 44
RWear the earphones correctly.
“EAH-AZ80”, Page 21
“EAH-AZ60M2/EAH-AZ40M2”, Page 22
RTest in a quiet environment.
1In the home screen of the [Technics Audio Connect] app, tap [SETTINGS].
2Tap [Selecting the best earpiece for Active Noise Cancelling]®[Next] [Next]®.
3Tap [Select the size] for earphone (L), select the current earpiece attached to the
earphone, and tap [OK].
4Tap [Select the size] for earphone (R), select the current earpiece attached to the
earphone, and tap [OK].
5Tap [Next].
6Tap [Test].
RDo not touch the earphones while measuring.
7Check the result.
If a size is displayed in “Next earpiece size”, replace with the displayed earpiece, tap
[Replaced] and go to step 6.
RRepeat steps 6 and 7 until the size is displayed in “Confirmed size”.
If the size is displayed in “Confirmed size”, proceed to step 8.
(Depending on the result, the earpiece may need to be replaced.)
If “Could not measure” is displayed in “Confirmed size”, tap [Try again] and start over from
step 3.
8Tap [OK].
Note:
RThe result is a guide. It does not guarantee the effect of noise cancelling.
RIf the test is repeated, the result may vary due to changes in the measurement environment
and wearing conditions.
RDepending on the shape of the ear, it may not be possible to determine the best earpieces.
Select the most stable earpieces.
RIf the size of earpieces is determined to be optimal and you feel uncomfortable with the
earpieces, replace them with earpieces that are more comfortable to wear.
38
Convenient Function
Add/change/find headphones
1In the home screen of the [Technics Audio Connect] app, tap [SETTINGS].
2Tap [Add headphones], [Use other headphones], or [Find headphones].
RAdd headphones: Select a model to pair in the app and start pairing.
RUse other headphones: Select from other paired headphones.
RFind headphones: “Play a sound to find the headphones”, Page 36
3Follow the on-screen instructions.
Set auto power off
1In the home screen of the [Technics Audio Connect] app, tap [SETTINGS].
2Tap [Auto power off].
3Select the time it takes for the headphones to turn off after a period of silence.
Set the headphone fitting sensor (EAH-AZ80/
EAH-AZ60M2)
You can set how the earphones work when you wear or take off the earphones.
1In the home screen of the [Technics Audio Connect] app, tap [SETTINGS].
2Tap [Headphone fitting sensor].
3Set based on your preferences.
Use LDAC
Important:
RTo play music on a device that cannot install the [Technics Audio Connect] app, install the app
on another Bluetooth
® device and turn on [LDAC for headphones].
RYou may need to set the audio codec of the playback device. For details, please refer to the
manual of the playback device.
1In the home screen of the [Technics Audio Connect] app, tap [SETTINGS].
2Tap [Connection mode].
3Select [Prioritize sound quality], and turn on [LDAC for headphones].
4Follow the on-screen instructions.
Note:
RThis unit complies with the “High Resolution Audio” standard of the Japan Audio Association.
RTo enjoy wireless high-resolution quality (sound quality certified by the high-resolution wireless
logo), use a playback device with the high-resolution wireless logo and set the Bluetooth
®
sound quality setting to sound quality priority mode / LDAC 990 kbps.
39
Convenient Function
RIn modes other than the above (connection priority mode, etc.), playback may not be possible
with high resolution quality.
Select a connection mode
1In the home screen of the [Technics Audio Connect] app, tap [SETTINGS].
2Tap [Connection mode].
3Select a mode.
4Follow the on-screen instructions.
Use multi-point
1In the home screen of the [Technics Audio Connect] app, tap [SETTINGS].
2Tap [Multi-point].
3Select the number of devices.
4Follow the on-screen instructions.
Suppress sound interruptions and delays
1In the home screen of the [Technics Audio Connect] app, tap [SETTINGS].
2Tap [Suppression of sound interruptions and delays].
3Select a mode.
4Follow the on-screen instructions.
Disable the touch sensors
You can disable the touch sensors on the earphones during music playback and calls.
1In the home screen of the [Technics Audio Connect] app, tap [SETTINGS].
2Tap [Customizing the touch sensor].
3Turn off [Touch sensor operations].
4Tap [OK].
Customize the touch sensors
You can change the functions assigned to the left and right touch sensors.
1In the home screen of the [Technics Audio Connect] app, tap [SETTINGS].
40
Convenient Function
2Tap [Customizing the touch sensor].
3Tap [General operations] or [Telephone].
4Tap the icon of the function you want to change.
Example) Changing the single tap function of the right earphone in [General operations]
41
Convenient Function
5Select and tap a function.
Example) Changing to [Volume: Reduce]
6Tap [Confirm].
Note:
RTo reset to default settings, tap [Return to default values], and then tap [OK].
Customize external sound control switching
The mode switches every time you touch and hold the touch sensor (R) on the earphones. You
can select what modes to switch between.
42
Convenient Function
1In the home screen of the [Technics Audio Connect] app, tap [SETTINGS].
2Tap [Touch Sensor Noise Cancelling Settings].
3Select 2 or more modes.
4Tap [Set].
5Tap [OK].
Select an ambient mode
Ambient sound allows you to select the mode when listening to sounds from your surroundings
without removing the earphones.
1In the home screen of the [Technics Audio Connect] app, tap [SETTINGS].
2Tap [Ambient mode settings].
3Select a mode.
RTransparent: Transmits external sounds as-is. (Music does not pause.)
RAttention: Pauses music and emphasizes voices such as conversations and
announcements.
Optimize noise cancelling (EAH-AZ80/EAH-AZ60M2)
1In the home screen of the [Technics Audio Connect] app, tap [SETTINGS].
2Tap [Optimizing noise cancellation (pre-adjustment)].
3Move up or down to adjust the level.
RAdjust to a level that minimizes noise in noisy areas.
4Tap [Confirm].
5Tap [OK].
Select a level of background noise reduction
Set a level that reduces background noise from the other party during a call.
1In the home screen of the [Technics Audio Connect] app, tap [SETTINGS].
2Tap [Level of background noise reduction].
3Select a level.
RSelect “Normal” if the other party’s environment is relatively quiet, or “Strong” if the other
party’s environment is noisy (constant noise such as a ventilation fan).
43
Convenient Function
Select a voice assistant
1In the home screen of the [Technics Audio Connect] app, tap [SETTINGS].
2Tap [Select voice assistant].
3Select a voice assistant.
4Follow the on-screen instructions.
Set maintenance notifications
Regular maintenance is required to use this unit comfortably.
You will be informed about maintaining the earphones and earpieces regularly.
1In the home screen of the [Technics Audio Connect] app, tap [SETTINGS].
2Turn on [Maintenance notification].
RYou can tap [Website with maintenance tips] to check the maintenance procedure.
Reset the app
1In the home screen of the [Technics Audio Connect] app, tap [SETTINGS].
2Tap [About the application].
3Tap [Reset app].
4Tap [Reset].
5Follow the on-screen instructions.
Reset the headphones to factory settings
1In the home screen of the [Technics Audio Connect] app, tap [SETTINGS].
2Tap [Headphone information].
3Tap [Restore headphones to the factory settings].
4Tap [Reset].
5Follow the on-screen instructions.
Firmware updates
If an update notification is displayed on your smartphone, follow the on-screen instructions to
update to the latest version.
44
Convenient Function
Important:
RWhile the firmware is updating, place the headphones and your smartphone close together
and wait without using them. The update may be interrupted or delayed if there is music
playing or a call during the update.
1In the home screen of the [Technics Audio Connect] app, tap [SETTINGS].
2Tap [Update headphones].
3Follow the on-screen instructions.
RWait until the update is complete and do not operate the headphones or the app.
4In the home screen, tap [SETTINGS].
5Tap [Headphone information] and confirm that “Firmware is up to date.” is displayed.
Help
You can check user guides and headphone information.
1In the home screen of the [Technics Audio Connect] app, tap [SETTINGS].
2Select and check an item in Help.
45
Convenient Function
Troubleshooting
Before requesting repair:
RUpdate the firmware.
RResetting to factory settings may resolve the problem.
RRefer to “FAQ”.
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tolink("https://av.jpn.support.panasonic.com/support/technics/product-faq/AZ3/index.html")}}
If the FAQ or the following measures do not resolve the problem, or if the problem is not
described below, please contact your dealer.
Cannot connect to a Bluetooth
® device.
RUp to 10 Bluetooth® devices can be paired with the earphones. If you pair a device when the
maximum number of paired Bluetooth
® devices is exceeded, previously paired devices will be
overwritten. To use overwritten devices again, pair them again.
RUnpair this unit from the Bluetooth
® menu in the Bluetooth® device, and pair again.
“Use the app to pair with a Bluetooth
® device”, Page 24
“Pair with a Bluetooth® device without the app”, Page 24
There is no sound.
RCheck if the earphones and the Bluetooth
® device are connected.
RCheck if music is playing on the Bluetooth
® device.
RCheck if the earphones are on and if the volume is not too low.
“The volume is low./The other party’s voice is low.”, Page 47
RPair/connect the earphones and the Bluetooth
® device again.
“Use the app to pair with a Bluetooth
® device”, Page 24
“Pair with a Bluetooth® device without the app”, Page 24
RCheck if the Bluetooth
® device supports the “A2DP” profile. For details, please refer to the
manual of the Bluetooth® device.
“Listen to music”, Page 27
The sound cuts out./Lots of noise./Poor audio quality.
RAre you covering the earphones or Bluetooth
®
device with your palm? The signals and audio
may be interrupted.
RAre you out of the Bluetooth
® communication range (about 10 m)? Bring the earphones and
the Bluetooth® device closer together.
RAre there any obstacles between the earphones and the Bluetooth
® device? Avoid obstacles.
RTurn off wireless LAN devices that you are not using.
RUsing devices that interfere with radio waves, such as microwaves, may affect communication.
RDepending on the signal conditions, radio waves in the same 2.4 GHz band as Bluetooth
®
may interfere and cause sound skipping.
RWhen using LDAC and multi-point together, change the “LDAC playback sound quality setting”
and “connection setting” of the playback device from “prioritize sound quality” to “best effort” or
“prioritize connectivity” to lower the bit rate. You may not be able to change the settings on
some playback devices. For details, please refer to the manual of the playback device.
RSetting [Suppression of sound interruptions and delays] to [Suppress the interruption of
the sound] in the [Technics Audio Connect] app may resolve the problem.
My voice doesn’t go through during a call.
RCheck if the Bluetooth
® device supports the “HSP” or “HFP” profile. For details, please refer to
the manual of the Bluetooth
® phone.
“Talk”, Page 27
46
FAQ
RCheck that the audio settings of the Bluetooth
® phone are set to communicate with this unit.
It’s difficult for the other party to hear my voice during a call.
REAH-AZ80/EAH-AZ60M2: If JustMyVoice is on, the earphones detect your voice with a
speech detection microphone so that the other party can hear you. Your voice cannot be
detected if the earpieces are not in close contact with your ears. Replace with earpieces that fit
well in your ears.
“For better sound (Change earpieces)”, Page 23
REAH-AZ80/EAH-AZ60M2: At default settings, JustMyVoice is on. When talking in a quiet
environment, turning off JustMyVoice may resolve the problem. You can turn it off even if [We
recommend enabling the setting.] is displayed in the setting screen.
“Check JustMyVoice (EAH-AZ80/EAH-AZ60M2)”, Page 37
RTo make calls using an app on a computer connected through Wi-Fi
®, we recommend setting
the Wi-Fi router to the 5 GHz band, which does not interfere with Bluetooth
® radio waves.
The volume is low./The other party’s voice is low.
RWear the earphones correctly.
“EAH-AZ80”, Page 21
“EAH-AZ60M2/EAH-AZ40M2”, Page 22
RThe volume of Bluetooth
® devices such as smartphones and the volume of the earphones
may be controlled separately. Increase the volume of both the earphones and the Bluetooth
®
device.
“Use the touch sensors”, Page 30
RIs there earwax or dust in the earpieces? Foreign matter such as earwax or dust may clog the
protective mesh of the earphones and decrease the volume or change the acoustic
characteristics, resulting in malfunction. If the sponge inside the earpieces get dirty, remove
the earpieces from the earphones and clean them.
“Clean the earpieces”, Page 57
The left and right batteries deplete at different rates.
RThe left and right may vary depending on signal and operating conditions.
RUsing the microphone of an earphone for calls will quickly deplete the battery of that earphone.
RThe remaining earphone charge values may differ between the left and right on the [Technics
Audio Connect] app.
Amazon Alexa doesn’t respond.
RConfirm that the voice assistant is set to Amazon Alexa.
RConfirm that your mobile device can transmit data.
RConfirm that the device is registered in the Amazon Alexa app.
Cannot charge.
RIf the charging cradle status indicator LED turns off immediately when you try to charge, the
charging cradle is fully charged. If the earphone status indicator LED turns off when you put
the earphones in the charging cradle and open the lid, the earphones are fully charged.
RIf the charging and operating time have gotten shorter, the internal batteries of the earphones
and charging cradle may be exhausted. (Each internal battery can be recharged about 500
times.)
RImmediately after purchase or when this has not been used for a while, the charging cradle
status indicator LED may not turn on for a few minutes after starting to charge, but will if you
continue charging. If it does not turn on even after a while, please request your dealer for
repair.
The charging cradle does not charge with the USB charging cord.
RIs there any foreign matter or dirt on either ends of the USB charging cord and on the contacts
of the connected devices?
→ Wipe off dirt because it may cause overheating or malfunction.
47
FAQ
ROperating system Android 8.0 or later. However, operation of the app on all Android™ devices
running these operating systems is not guaranteed.
iPhone/iPad/iPod touch
ROperating system iOS 13.0 or later. However, the app may not operate correctly depending on
the OS version.
Q03. What languages are supported?
RThe app supports the display of Japanese, English, French, German, Spanish, Canadian
French, Italian, Polish, Russian, Ukrainian, Simplified Chinese, and Traditional Chinese. The
language switches automatically to match the language of the smartphone. The display is set
to English if the language is not Japanese, English, French, German, Spanish, Canadian
French, Italian, Polish, Russian, Ukrainian, Simplified Chinese, or Traditional Chinese.
Q04. How do I unpair the headphones?
RYou cannot unpair from this app.
To unpair, remove the headphones from the Bluetooth
® settings on the device.
Q05. Cannot connect to the headphones.
RWhen pairing new headphones or when the headphones are not paired, on the home screen
of the [Technics Audio Connect] app, tap [SETTINGS]®[Add headphones] and follow the
on-screen instructions. When the headphones are not connected, tap [Add headphones] in
the headphone list and follow the on-screen instructions.
RIf you cannot connect to paired headphones, turn on the headphones and connect from the
Bluetooth® settings of your device.
RIf your device is in airplane mode, turn off the mode.
RIf the device’s Bluetooth
® is off, turn it on.
RYou may be able to connect by bringing the device and headphones closer together or by
turning off other Bluetooth
® devices.
RIf you cannot connect even after doing the above, follow the steps below to pair the
headphones and device again.
Android™ devices
1Close all apps running in the background.
2Delete the headphone registration information from the device’s Bluetooth
® settings.
3Turn off the device’s Bluetooth
®, and then on again.
4Reset the headphones to factory settings.
“Reset to factory settings”, Page 55
5Launch the Technics Audio Connect app and follow the on-screen instructions to pair the
headphones again.
RDepending on your device, you may not be able to connect on the Technics Audio
Connect app. In that case, try pairing from the connection notification displayed at the
top of the device screen or from the device’s Bluetooth
® settings. After pairing, press
the home key and tap the Technics Audio Connect app.
RDepending on the device, the following pairing setting screen may be displayed. Follow
the pairing setting screen to pair.
50
FAQ
Display example)
iPhone/iPad/iPod touch
1Close all apps running in the background.
2In the device’s Bluetooth® settings, delete “(model number)” and “LE-(model number)”
registered in “MY DEVICE” (tap the “i” icon and then tap “Forget This Device”).
3Turn off the device’s Bluetooth
®, and then on again.
4Reset the headphones to factory settings.
“Reset to factory settings”, Page 55
5Put both earphones (L and R) into the charging cradle and charge.
6Take out both earphones (L and R) from the charging cradle and wear them.
RAfter the startup sound plays, a melody repeats.
51
FAQ
7Tap “(model number)” detected in the device’s Bluetooth
® settings.
8When “(model number)” is connected, launch the Technics Audio Connect app and
operate the headphones and device while following the on-screen instructions.
RIn iOS 13 or later, a Bluetooth
® confirmation screen is displayed when you launch the
app for the first time. If you selected [Don’t Allow], follow the steps below to turn on
Bluetooth®.
1On the device, go to Settings>Privacy & Security (or Privacy)>Bluetooth>turn on
[Audio Connect].
2Launch the app.
Q06. Cannot update the firmware.
RConnect the device to the Internet.
RCheck if the firmware version is the latest from [SETTINGS] on the home screen of the
[Technics Audio Connect] app®[Headphone information].
RIf the transfer of the firmware to the headphones does not start, or if the number stops and
does not progress during transfer, try the following methods.
[Method 1]
1Confirm that the remaining charge for both earphones (L and R) is at least 70%.
2Keep the headphones out of the charging cradle from the start to the end of the transfer/
update.
RAfter starting the transfer/update, do not make calls or play music until the end of the
update.
[Method 2] *If Method 1 does not resolve the problem
1Force close the app.
2Launch the app again.
RIf the firmware update notification is not displayed, allow notifications.
Android™ devices
52
FAQ
ROn the device, go to “Settings”>“Apps & notifications”>“App info”>[Technics Audio
Connect]>“Notifications”>turn on “Firmware update notification”.
iPhone/iPad/iPod touch
53
FAQ
ROn the device, go to “Settings”>“Notifications”>[Audio Connect]>turn on “Allow
Notifications”. To disable update notification sounds, turn off “Sounds”.
RIf the firmware update fails, the transfer may start when the firmware is detected again.
Q07. A specific codec is not displayed in the connected codec display.
RSome codecs may not be displayed because the codec used is selected from those supported
by your device.
For information about codecs supported by your device, please confirm with the device
manufacturer or carrier.
Q08. I cannot change the settings on the app when multiple headphones are connected.
RIf multiple headphones are connected to the device, you cannot change the settings for
headphones other than those recognized by this app. Use after confirming that only one pair
of headphones is connected on the device’s Bluetooth
® settings.
54
FAQ
Q09. Cannot turn on location services (Android™ devices only)
RLocation services may not turn on if battery saving mode is on in the Android location settings.
Set Android’s location settings to a mode other than battery saving.
(The specifications of the location service mode depend on the Android™ device. Please refer
to the manual of your device.)
Q10. I want to delete the headphones connected to the app from the list.
Android™ devices
RDelete the headphone pairing information from the device’s Bluetooth
® settings.
iPhone/iPad/iPod touch
RTap [Delete headphones from the list] in the headphone list on the [Technics Audio
Connect] app and follow the on-screen instructions.
Q11. Can I operate messaging apps that use the Internet?
RYou can answer incoming calls, but you cannot operate messaging apps that use the Internet.
(Some smartphones do not support functions for answering incoming calls.)
Q12. Can I turn on the headphones without the charging cradle?
RTo turn on the headphones, wear both earphones (L and R) on each ear, and touch and hold
the touch sensor for at least 2 seconds until you hear the startup sound.
Q13. I reset the headphones to factory settings, but “Headphone name” displayed in the
app and the language settings for voice prompt and Amazon Alexa have not changed.
RThose are not reset even if you reset the headphones to factory settings because the app
manages “Headphone name”. Language settings for voice prompt and Amazon Alexa are
saved as downloaded data in the earphones. Downloaded data is not reset even if the
headphones are reset to factory settings.
Q14. When can I adjust the headphone volume?
RYou can adjust the volume during music playback and calls. You may not be able to adjust the
volume depending on the Bluetooth
® device. Be aware that if you touch and adjust the volume
during a call, the microphone on the headphones may pick up the sound of your touch and
transmit it as noise to the other party.
Q15. The [Turn Bluetooth on] button doesn’t disappear. (iOS only)
RTurn on the “Bluetooth” setting in the smartphone’s “Settings” screen.
Apart from the setting above, you may be able to temporarily turn Bluetooth on and off in the
Control Center.
Confirm that the “Bluetooth” setting in the “Settings” screen and “Bluetooth” in the Control
Center are on.
In iOS 13 or later, also turn on “Settings”>[Audio Connect]>“Bluetooth” on the device.
Q16. The settings change sometimes.
RWhen putting the earphones down on a desk, etc., the touch sensors may register a touch
depending on the desk material. To prevent erroneous operation, take care to keep the touch
sensors away from the desk, etc. when putting the earphones down.
Q17. Can I use only one side (L or R)?
RIf pairing with the smartphone is complete, you can use just the side (L or R) that you take out
of the charging cradle.
Reset to factory settings
You can reset to the factory settings (default settings upon purchase) when you want to delete all
pairing information in the earphones.
55
FAQ
1Put both earphones (L and R) into the charging cradle and charge for about 15 minutes.
2Take out earphone (R) from the charging cradle and wear it.
3When you hear the startup sound of earphone (R), touch and hold touch sensor (R). (Do not
release your finger even when you hear the message.)
4When you hear the pairing sound (melody) from earphone (R), release your finger from
touch sensor (R).
RTo listen to the pairing sound, click {{"Here"|tolink("https://eww.pavc.panasonic.co.jp/
avcacc/technics/sound-data/Pair_const.wav")}}.
RIf you do not hear the pairing sound even after touching for about 10 seconds, start over
from step 1.
5Touch and hold touch sensor (R) again until you hear the completion message.
RResetting earphone (R) is complete when you hear the completion message.
6Put earphone (R) back into the charging cradle.
7Repeat steps 2 to 6 above for earphone (L).
Note:
RTo pair a Bluetooth® device with the earphones again, delete the pairing information (device
name) on the Bluetooth® device that was paired with the earphones, and then pair the
earphones with the Bluetooth
® device again.
“Use the app to pair with a Bluetooth
® device”, Page 24
“Pair with a Bluetooth® device without the app”, Page 24
RSome settings such as the language settings for voice prompt and Amazon Alexa are not
reset.
RYou can use the [Technics Audio Connect] app to reset to the factory settings (default settings
upon purchase).
“Reset the headphones to factory settings”, Page 44
Maintenance
Maintenance
RWipe with a soft, dry cloth.
RRemove the earpieces from the earphones and remove any earwax or dust. (Do not touch the
protective mesh because it affects the audio characteristics.)
56
FAQ
The illustrations use EAH-AZ60M2 as an example.
2
1
1. Earpiece
2. Protective mesh
RIf it is very dirty, firmly wring a cloth soaked in water, wipe off the dirt, and then wipe with a dry
cloth.
RDo not use solvents such as benzine, thinner, alcohol, kitchen detergent, or chemical wipes
because they may alter or damage the exterior.
RUse a dry cotton swab with a pointed tip (such as for make-up) to wipe off dust on the
charging terminals of the earphones. Do not use sharp, hard objects.
“Clean the charging terminals of the earphones”, Page 60
RClean the contact pins of the charging cradle with a cotton swab or soft dry cloth.
“Clean the charging cradle terminal section”, Page 60
RMaintaining battery performance
If you will not use the unit for long periods, fully charge it once every 6 months to maintain the
performance of the internal battery.
RThe earpieces will wear out after long-term use. To replace the earpieces, please contact your
dealer or repair service.
Keep the earphones clean.
RAfter use, confirm that there is no earwax or dust on the earpieces. If there is, remove the
earpieces from the earphones and clean them.
“Clean the earpieces”, Page 57
RStore the earphones in the charging cradle to protect them from dust.
RIf hair styling products or cosmetics get on the earphones, quickly wipe them off with a soft,
dry cloth. (Do not touch the protective mesh because it affects the audio characteristics.)
Keep the holes clean.
RForeign matter such as earwax or dust in the holes of the earpieces may decrease the volume
or change the acoustic characteristics, and result in malfunction.
Clean the earpieces
Regular maintenance is required for comfortable use.
Foreign matter such as earwax or dust in the holes of the earpieces may decrease the volume or
change the acoustic characteristics, and result in malfunction.
The illustrations use EAH-AZ60M2 as an example.
57
FAQ
1Remove the earpiece.
RHold the earpiece and pull out while twisting slightly.
RIf you clean the earphones with the earpieces attached, you may damage the protective
mesh on the earphones.
2Wash the earpieces with your fingertips.
(Using a diluted neutral detergent or warm water is effective.)
B A A B
RDo not remove the sponge from the earpieces.
58
FAQ
3Rinse thoroughly with clean water after washing.
4Wrap the earpieces with a soft, dry cloth and press firmly about 3 to 5 times to remove the
moisture.
RAfter washing the earpieces, remove the moisture and dry them thoroughly.
59
FAQ
5Attach the earpiece.
RMake sure that the earpiece is firmly attached and not slanted.
Clean the charging terminals of the earphones
Use a cotton swab with a pointed tip (such as for make-up) to wipe off dirt from the charging
terminals of the earphones.
The illustrations use EAH-AZ60M2 as an example.
A
A
B
Put the tip of the cotton swab on the charging terminal (A).
Rotate the cotton swab to wipe off dirt.
Clean the charging cradle terminal section
Clean the contact pins of the charging cradle with a cotton swab or soft dry cloth.
60
FAQ
Built-in Battery Capacity
EAH-AZ80:
Earphones: 85 mAh
Charging cradle: 700 mAh
EAH-AZ60M2:
Earphones: 85 mAh
Charging cradle: 650 mAh
Operating time (Earphones)
*1
Approx. 7.0 hours (Noise cancelling: ON, AAC)
Approx. 7.5 hours (Noise cancelling: OFF, AAC)
Approx. 6.5 hours (Noise cancelling: ON, SBC)
Approx. 7.0 hours (Noise cancelling: OFF, SBC)
Approx. 4.5 hours (Noise cancelling: ON, LDAC)
Approx. 5.0 hours (Noise cancelling: OFF, LDAC)
Operating time (Earphones + Charging cradle)
*1
Approx. 24 hours (Noise cancelling: ON, AAC)
Approx. 25 hours (Noise cancelling: OFF, AAC)
Approx. 23 hours (Noise cancelling: ON, SBC)
Approx. 24 hours (Noise cancelling: OFF, SBC)
Approx. 16 hours (Noise cancelling: ON, LDAC)
Approx. 17 hours (Noise cancelling: OFF, LDAC)
Call time (Earphones)*1
Approx. 4.5 hours (JMV
*2: ON)
Approx. 5.5 hours (JMV
*2: OFF)
Waiting time (Earphones)
*1
Approx. 9 hours (Noise cancelling: ON)
Approx. 15 hours (Noise cancelling: OFF, Auto power off does not work)
Quick charge Operating time (Earphones)
*1
15 min. charge, Approx. 70 min. (Noise cancelling: ON, AAC)
Charging time*3 (25 °C (77 °F))
Earphones: Approx. 2.0 hours
Charging cradle: Approx. 2.5 hours
*4
Earphones with Charging cradle: Approx. 3.0 hours
*4
Charging temperature range
10 °C to 35 °C (50 °F to 95 °F)
Operating temperature range
0 °C to 40 °C (32 °F to 104 °F)
Operating humidity range
35 %RH to 80 %RH (no condensation)
Mass (Weight)
EAH-AZ80:
Earphone: Approx. 7 g (0.25 oz) (one side only: L and R are the same)
Charging cradle: Approx. 50 g (1.8 oz)
EAH-AZ60M2:
Earphone: Approx. 7 g (0.25 oz) (one side only: L and R are the same)
Charging cradle: Approx. 45 g (1.6 oz)
n
n
n
nn Bluetooth® section
Bluetooth® system specification
Ver. 5.3
62
FAQ
Produkt Specifikationer
| Mærke: | Technics |
| Kategori: | Hovedtelefon |
| Model: | EAH-AZ40M2 |
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