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FREQUENTLY ASKED QUESTIONS
Is my Room Thermostat compatible with my boiler?
If your boiler has on-off connections, your Room Thermostat is
compatible. You can learn the information about your boiler from the
boiler user manual or your boiler service.
How will I connect my boiler with my Receiver?
We recommend that the connection between your Receiver and your
boiler should be made by professionally qualified persons.
2x0.75 mm cable is sufficient for the Receiver - boiler connection.
Connect one end of the cable pair to the room thermostat connection
terminals stated in the user manual of your boiler.
Connect the other end of the cable pair to COM and NO inputs of the
terminal inside the Receiver as shown in the "RECEIVER WIRING
DIAGRAM" section.
The direction of the cable ends does not matter.
DECLARATION OF CONFORMITY
ISIPARK İÇ VE DIŞ TİC. İNŞ. ISITMA SİSTEMLERİ OTO. SAN.A.Ş.which
Head Office and production site is located on Fatih Mah. 1188
Sk.No:13/A Sarnıç - Gaziemir - İZMİR – TÜRKİYE confirms and
declares that the product marked with CE and its specifications below
is covered by the provisions of the mentioned directive.
Brand
Product Name
Product Type
Compatible Directives:
Radio and Telecommunications Terminal Equipment Regulation
2014/53/EU (ETSI EN 301 489-1 V2.2.3 (2019-11),
ETSI EN 301 489-17 V3.2.4 (2020-09), EN 300 220-1 V3.1.1,
EN 300 220-2 V3.2.1 (2018-06), EN 62479: 2010,
EN 62368-1:2014+A11:2017)
Electromagnetic Compatibility Regulation 2014/30/EU
(ETSI EN 301 489-1 V2.2.3, ETSI EN 301 489-3 V2.1.1)
Low Voltage Directive 2014/35/EU (EN 60730-2-9)
Additional Information: The mentioned product can be used with
boilers with on / off output and compliance with the directives only
covers the product. ISIPARK is not responsible for the entire system's
compliance with the directives. This statement is not valid if changes
are made to the product without our approval.
WARRANTY CONDITIONS
1- The warranty period starts from the invoice date and warranted
against manufacturing defects for 2 years.
2- Devices and apparatus are delivered to the customer in working
condition in our company. On-site commissioning is subject to a service
fee.
3-The repair of the devices and apparatus covered by the warranty is
carried out in our company factory and should send by contracted
transportation company. In on-site services, the transportation and
accommodation expenses of the service personnel belong to the
customer. The shift fee during transportation is added to the service fee
and collected in advance.
4-The maintenance of devices and apparatus is done in our company.
For the maintenance of the devices and apparatus, the round travel
fares belongs to the customer.
5-In case of malfunctioning of the devices and apparatus whose
warranty period continues, it is tested in our company whether the
malfunction is caused by a customer or manufacturer fault, and it is
reported with a report issued by our company.
RECEIVER WIRING DIAGRAM
WARNING!
Operations inside the boiler or related to the electrical installation
must be carried out by persons with professional competence.
PAIRING THE ROOM THERMOSTAT AND THE RECEIVER
Keep pressing the Receiver's pairing button for 2 seconds and see
that the LED on the Receiver is blinking green.
Turn the Room Thermostat button to the “ ” ( pairing) symbol.
The LED of the Room Thermostat will blink 3 times.
If the pairing is successful, the green flashing LED on the Receiver
will be steadily lit.
Receiver and Room Thermostat have now been synced.
ROOM THERMOSTAT WORKING LOGIC
Your Room Thermostat will start working from the moment you insert
the batteries Your Room Thermostat measures the temperature of its
environment every 5 seconds. If the ambient temperature rises 0.5
degrees above the temperature you have set, your Room Thermostat
will send a command to the Receiver and turn off the boiler , if it falls
below 0.5 degrees, it turns on the boiler. Thus, it ensures that the
ambient temperature remains within a certain range.
Your Room Thermostat sends the last status signal to the Receiver
every 10 minutes. Thus, your Room Thermostat and Receiver work
synchronously. If the signal cannot reach to the Receiver from the
Room Thermostat for 22 minutes, it perceives that the connection is
broken and stops the boiler operation for safety reasons.Likewise, in
cases where the electricity comes back after a power failure, the
Receiver do not operate the boiler until 'operate' signal reaches from
the Room Thermostat.
However, in this case, if the Room Thermostat continues to operate
normally, it will continue to work properly without any need for
intervention since it sends a status signal to the Receiver every 10
minutes.
: GENERAL Life
: HT10 RF/HT10S RF/HT11S RF RF
: Digital Room Thermostat
Time
Heating
Unit Off
Heating
Unit On
Set
Temperature
Room
Temperature
o
22.0 C
o
22.5 C
o
21.5 C
COM
NO
AC
(230V)
HEATING UNIT
6-In case of detection of manufacturer-induced errors of devices and
apparatus whose warranty period continues, the customer can
request a replacement or repair of the devices and apparatus at full
expense by the manufacturer, unless it's higher than the product's
price
7-In the event that the faults of the devices and apparatus whose
warranty period continues are determined as caused by the customer,
all expenses would be belong to the customer.
8-Customers should be aware of damages (if there is any) of product
and warn manufacturer since the day warranty duration starts.If
customer do not warn manufacturer with knowledge of damage,
customer lose the rights of article 6.
9-Malfunctions resulting from the use of devices and apparatus
contrary to the matters stated in the User Manual are not covered by the
warranty.
10-Devices and their apparatus are out of warranty if they are beaten,
broken or scratched by the customer.
11-Damages resulting from the use of devices and apparatus belonging
to other brands and models without the approval of the manufacturer
are not covered by the warranty.
12-Battery leakage and errors due to rust, oxidation and liquid contact
by working in acidic / humid environments are not covered by the
warranty.
13-When the product is not used for a long period (more than 15 days),
remove the batteries. Otherwise, malfunctions that will occur are out of
warranty.
14-Damages that may occur during the transportation of devices and
apparatus are not covered by the warranty. Customers can take a
transportation insurance.
15-Damages caused by mains voltage / faulty electrical installation are
not covered by the warranty.
16-Devices and apparatuses are out of warranty for malfunctions
caused by force majeure such as fire, flood, earthquake etc.
17-All of the devices and apparatuses, including all their parts, are under
the warranty of our company.
18-In case of malfunction of the devices and apparatuses within the
warranty period, the time spent during repairment period is added to the
warranty period. The repair period of the product cannot exceed 20
working days. This period starts from the date of notification to the
service station of the malfunction related to the product or, in the
absence of a service station, to the seller, dealer, agency, representative,
importer or manufacturer of the product. Consumer can report the
problem by; phone, fax, e-mail, registered and reply paid letter or a
similar way. However, in case of a conflict, responsibility of prove is
belong to the customer. If the malfunction of the product is not repaired
within 20 working days, the manufacturer-producer or importer; has to
allocate another product with similar features to the use of the
consumer until the repair of the product is completed,
19-Although the consumer uses his/her repair rights,
-If the product breaks down for 4 times in a year or 6 times in warranty
duration and these problems effects main purpose of the product.
(starting from delivery time during warranty.)
- Exceeding the maximum time required for repair,
- In the event that the service station is not available, if it is determined
that the repair of the defect is not possible with the report prepared (in
order) by one of the seller, dealer, agency, representative, importer or
manufacturer, a refund or a price discount at the rate of defect can be
requested.
20-The customer can make complaints and appeals to consumer
courts or consumer arbitration committees.
21-The warranty document must be kept by the customer during the
warranty period. If the document is lost, a second document will not be
issued. In case of loss, repair and replacement of devices and
apparatus will be made for a fee.
7
ISIPARK reserves the rights of changing product specifications and user manuals.
* For all changes, you may visit generallife.com.tr
STAMP
V-01.2024
WARRANTY CERTIFICATE
Manufacturer
Title: ISIPARK İÇ DIŞ TİC. A.Ş.
Adress: Fatih Mah. 1188 Sk. No:13/A Sarnıç Gaziemir İzmir-TÜRKİYE
Tel: +90 (232) 457 99 50
Fax: +90 (232) 457 91 22
E-mail: generallife@generallife.com.tr
Authorized Signature:
Company Stamp:
Product
Type: Digital Room Thermostat
Brand: GENERAL Life
Model: HT10 RF/HT10S RF/HT11S RF
Warranty Period: 2 Years
Max. Time to Repair: 20 Days
Bandrol and Serial Number:
Vendor
Title:
Adress:
Tel:
Fax:
E-Mail:
Invoice Date and Number:
Delivery Time and Place:
Authorized Signature:
Company Stamp:
Product
Type: Digital Room Thermostat
Brand: GENERAL Life
Model: HT10 RF/HT10S RF/HT11S RF