Hikvision DS-K4SL500MKW Manual

Hikvision Sikkerhed adgangskontrolsystem DS-K4SL500MKW

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The standard accessories for this product support installation of doors with the thickness from
40mm to 70mm (If the door thickness exceeds 70mm, need to buy a longer square rod, which can
support up to 110mm door thickness installation). The distance between the edge and buckle area
shall be no less than 20mm. If the thickness of the door is beyond this range, please contact your
local dealer.
When fixing front and rear panel, do not press internal connection cable.
When installing front and rear panel, handle with care in case of any panel damage.
The square rod needs to protrude more than 15mm.
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The product is applicable to wooden doors and doors. Drill holes in accordance with hole security
templet in packing list.
1. Drill Holes
Please scan this QR code to watch the installation video.
2. Install
DS-K4SL500 Series Smart Lock
User Manual
102036501, A
©2023 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instructions for using and managing the Product. Pictures, charts, images and all
other information hereinafter are for description and explanation only. The information contained in the
Manual is subject to change, without notice, due to firmware updates or other reasons.
Please use this Manual with the guidance and assistance of professionals trained in supporting the
Product.
Trademarks
and other Hikvision’s trademarks and logos are the properties of Hikvision in various
jurisdictions.
Other trademarks and logos mentioned are the properties of their respective owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH ALL
FAULTS AND ERRORS”. HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE.
THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO
YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG
OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA,
CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF
CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION
WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY RISKS,
AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY
LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS INFECTION,
OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL
SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY,
INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL
NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUC-
TION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR
BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR
UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATTER
PREVAILS.
Regulatory Information
This product and - if applicable - the supplied accessories too are marked with "CE" and
comply therefore with the applicable harmonized European standards listed under the Radio
Equipment Directive 2014/53/EU, the EMC Directive 2014/30/EU, the RoHS Directive
2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as
unsorted municipal waste in the European Union. For proper recycling, return this product to
your local supplier upon the purchase of equivalent new equipment, or dispose of it at
designated collection points. For more information see: www.recyclethis.info.
2006/66/EC and its amendment 2013/56/EU (battery directive): This product contains a
battery that cannot be disposed of as unsorted municipal waste in the European Union. See
the product documentation for specific battery information. The battery is marked with this
symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For
proper recycling, return the battery to your supplier or to a designated collection point. For
more information see: www.recyclethis.info.
EXPOSURE TO RADIOFREQUENCY RF
The frequency bands and nominal limits of transmitted power (radiated and /or conducted) applicable to
this radio device are the following:
Band
Frequency
Power transmission (EIRP)
Wi-Fi 2.4 GHz
From 2.400 GHz to 2.4835 GHz
≤100mW
EXPOSURE TO RADIOFREQUENCY RF
The frequency bands and nominal limits of transmitted power (radiated and /or conducted) applicable to
this radio device are the following:
Band
Frequency
Power transmission (EIRP)
Bluetooth 2.4G
From 2.400 GHz to 2.4835 GHz
≤100mW
EXPOSURE TO RADIOFREQUENCY RF
The frequency bands and nominal limits of transmitted power (radiated and /or conducted) applicable to
this radio device are the following:
Safety Instruction
Band
Frequency
Power transmission (EIRP)
RF 13.56MHz
From 13.553MHz to 13.567MHz
≤20mW
Please read the manual before using the device.
WARNING: Indoor use only.
Instruction Lock Installation
Overview
Packing List
. The installation of Hikvision Lock (hereinafter referred as to "lock") impacts its normal operation and
service life. It is recommended to let professionals install, and drill holes for lock set in accordance with
hole templet in the packing list.
. It is recommended to remove the lock if your house is under decoration, and reinstall it after decoration in
case of lock damage and service life reduction.
. Please note that disinfectant may cause damage to the lock body.
. Once initialization completes, the lock will clear all user information. After lock installation and configura-
tion, please add Passcodes or cards as needed.
. When battery voltage is low after being used for a while, low voltage alarm alerts. Replace batteries timely
and pay attention to positive and negative poles.
. If you leave home or do not use lock for a long time, keep mechanical key with you, and do not leave it
indoors. You should take battery out to ensure lock service life.
. Considering that the lock is put in an open environment, we suggest you pay attention to the safety in use,
including keep properly small parts like the mechanical key or the sensing card. You should check the
surrounding environment before unlocking and updating your Passcode and card settings on time as well
in case of any danger of illegal stealing or copying of your unlocking information.
. The lock accommodates up to 100 Passcodes (optional) and 100 cards.
1 Front Panel x1
2 Rear Panel x1
3 Standard Screw Kit x1
4 Lock Body x1
Square Rod x15
6
7
8
Hole Templet x1
AA-sized Battery x8
Key Kit x1
User Manual x1
9
Keypad
Outdoor Indoor
SET Button (built-in)
Secure Knob
Card Swiping Area
Lever Handle
Mechanical Keyhole
Emergency Power Supply Interface
Speaker
DECLARATION OF CONFORMITY
Hereby, Hangzhou Hikvision Digital Technology Co., Ltd. declares that the radio equipment type
[DS-K4SL500MKW, DS-K4SL500 is in compliance with EU Directive 2014/53/EU and UK Radio Equipment ]
Regulations 2017.
The full text of the UK DECLARATION OF CONFORMITY is available at the following internet address:
https://www.hikvision.com/europe/support/download/declaration-of-conformity.
Numeric Keypad
Enter Menu
Menu Index
Do not put corrosive materials near to the lock to avoid lock damage and impacting its gloss.
As a key part of the lock, do not hang any object on the lever handle for its flexibility directly impacting
the use of the lock.
If door deforms, it increases friction that combined latch bolt entering the box strike plate and bolt cannot
extend fully. At this time, adjusting strike plate position is needed.
Replace batteries immediately once battery voltage is low to ensure the normal use of the lock. Pay
attention to the positive and negative poles of batteries when replacing them.
Keep the mechanical key properly.
Do not scratch the keypad surface with hard, sharp objects.
Ask professionals to check the lock if it is not flexible or cannot be held in correct position.
Keep lubricant in the rotating part of the lock to keep it rotate smoothly and prolong its service life.
It is recommended to check the lock once every six months or one year, and check whether fixed screws
are loose.
Apply a small amount of graphite powder or pencil powder into lock cylinder slot to ensure the key is
inserted and removed smoothly on regular basis (one year or six months). However, do not apply any
grease to lubricate in case of grease sticking to the pin tumbler spring.
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Project key settings
Wi-Fi mode
Touch the center area of the keypad to activate the lock.
Passcode unlock function is optional, depending on what model you purchase.
1.The lock enters the hibernation state (i.e. the keyboard light is off).
2.Touch the keyboard and wait for the lock to wake up to light up all keyboard lights.
3.Press 69*1#, voice prompt "Press 1 to add Passcode, press 2 to add card".
4.Select the Passcode or card as required to add the corresponding project key.
1.Remove the battery cover of rear panel and take out the battery.
2.Press the SET button, meanwhile put back the battery in the battery seat.
3.Release the SET button and press # to confirm after voice prompts. The lock restores factory settings,
and all user and door lock configuration information will be restored to the factory state.
The lock is in Wi-Fi mode by factory default.
Short press the SET button to turn on BLE mode, and send Wi-Fi name, Passcode, IP address and other
information to the lock via BLE on the client.
In BLE mode, press any key to wake up the screen, and short press SET button again to turn off BLE mode
(default 3 minutes to turn off).
Emergency Power Supply
When batteriy is out of power, connect the emergency power supply interface of the front panel with power
bank (or phone supporting OTG) to charge lock through power cord, and then unlock the door.
Temporary Passcode
The lock supports remote temporary Passcode authorization with limited time and number of uses.
Always-open mode scene switching
Restore to Factory Settings
Schedule templates
The lock supports schedule templates function, and you can set up weekly and holiday schedule templates
in the user management platform (the lock is always-open during the schedule template time).
Install the batteries
Remove the battery cover, fill the battery box with 8 batteries, and then close the battery cover AA-sized
tightly.
Precautions for using batteries:
.
.
Please use the correct type of battery to prevent explosion.
If the lock is not used for a long time, please remove the battery; old and new batteries should not
be mixed.
Do not mix different brands of batteries.
Please install the positive and negative poles of the battery correctly.
Please comply with the local environmental protection law standards for the disposal of used
batteries.
If the skin or clothes are stained with the solution leaked from the battery, please immediately rinse
with water. If the eyes touch the alkali solution, please immediately rinse with water, followed by
medical attention.
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The default is the general scenes.
The menu here is for reference only.
Make sure to turn off the project key function after the project is delivered! You can turn off the project
key operation locally or remotely.
This function needs to be configured in the platform before it can be used.
Verify the Passcode or card twice to enter menu.
Lock Settings
Unlock Daily Maintenance FAQ
Operation and Management
Lock Use Maintenance
~ number key
cancel, return and exit
confirm
Menu
Prompt setting
System information
Card detection mode setting
Scene switching
Middle
High
Low
Mute
On
Off
1
1
2
3
4
1
2
On
Off
1
2
General scenes
Office scenes
1
2
2
3
5
No-test switch setting
4
Passcode Unlock (optional) Card Unlock
Power Bank
General scene settings:
. On: Press "68#" to enter always-open mode after successful verification.
. Off: Enter "68#" again to close always-open mode.
Office scenes settings:
-On: Automatically enter always-open mode after successful verification.
-Off: Enter "68#" again to close always-open mode.
Problem Cause Solution
Lock installation problem.
Incorrect mechanical key.
Connection line loosens.
No response of keypad.
Motor fault.
Keypad damaged.
Clutch components fault.
Lock cylinder damaged.
Lock body damaged.
The card has exceeded its
expiration date.
Battery is out of power or
installed in a wrong way.
Connection line between
front lock body and rear
one loosens.
The lock has entered
always-open mode.
The key does not insert to
end.
Door cannot be opened
successfully through
verifications by Passcode
or card.
Door cannot be opened
with mechanical key.
Verified by Passcode and
card successfully, but
motor doesn't work, and
door cannot be opened.
The lock remains open,
and cannot be used
normally.
Please inquire the administrator if the card is
still valid.
Ask professionals to check the lock, and
replace damaged components.
Unlock the lock through external power supply
or mechanical key, and check the battery.
Ask professionals to check the lock after
opening door with mechanical key.
Ask professionals to check the lock.
Verification by Passcode or card to cancel
always-open mode.
Ask professionals to check the lock and
replace the damaged components after
opening door by other methods.
Ask professionals to check the lock.
Use correct mechanical key.

Produkt Specifikationer

Mærke: Hikvision
Kategori: Sikkerhed adgangskontrolsystem
Model: DS-K4SL500MKW

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