Panda Remote Control Manual

Panda Softwarelicens & forlængelse Remote Control

Læs nedenfor 📖 manual på dansk for Panda Remote Control (36 sider) i kategorien Softwarelicens & forlængelse. Denne guide var nyttig for 3 personer og blev bedømt med 4.7 stjerner i gennemsnit af 2 brugere

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Side 1/36

Administrator's

Guide

Adaptive Defense 360 – Endpoint Protection Plus

Panda Remote Control

Administrator’s

Guide

Administrator's Guide

Contents

1. INTRODUCTION ............................................................................................................... 4

1.1.

REQUIREMENTS ................................................................................................................ 5

1.2.

INSTALLATION .................................................................................................................. 6

1.2.1 I

NSTALLATION CHECK ............................................................................................................... 6

1.2.2 T

ROUBLESHOOTING ................................................................................................................. 6

1.2.3 W

HO CAN USE PANDA REMOTE CONTROL? ................................................................................. 6

2. FEATURES........................................................................................................................ 8

2.1.

REMOTE DESKTOP ............................................................................................................ 9

2.2.

TROUBLESHOOTING ACTIONS .............................................................................................. 9

2.2.1 C

OMMAND LINE ..................................................................................................................... 9

2.2.2 P

ROCESS MONITOR ................................................................................................................. 9

2.2.3 S

ERVICE MONITOR .................................................................................................................. 9

2.2.4 F

ILE TRANSFER ........................................................................................................................ 9

3. SETTINGS ....................................................................................................................... 10

3.1.

ENABLING REMOTE CONTROL ............................................................................................. 11

3.2.

PRIVATE MODE ............................................................................................................... 11

3.2.1 E

NABLING/DISABLING PRIVATE MODE FROM THE END USER'S COMPUTER ....................................... 12

3.3.

ADMINISTRATOR MODE: THE ADMINISTRATOR DOES NOT ALLOW COMPUTER USERS TO SET THE PRIVACY

LEVEL OF THEIR COMPUTERS

........................................................................................................ 13

3.3.1 R

EMOTE DESKTOP ................................................................................................................. 13

3.3.2 T

ROUBLESHOOTING ACTIONS .................................................................................................. 14

3.4.

USER MODE: THE ADMINISTRATOR ALLOWS COMPUTER USERS TO SET THE PRIVACY LEVEL OF THEIR

COMPUTERS

............................................................................................................................. 14

4. ACCESSING COMPUTERS ................................................................................................ 15

4.1.

VIEWING COMPUTERS WITH PANDA REMOTE CONTROL INSTALLED ............................................. 16

4.2.

ACCESSING COMPUTERS REMOTELY ..................................................................................... 16

4.3.

REMOTE ACCESS FROM THE COMPUTER DETAILS WINDOW ........................................................ 16

5. POSSIBLE ACCESS ERRORS .............................................................................................. 18

5.1.

PANDA REMOTE CONTROL IS DISABLED ................................................................................ 20

5.2.

PANDA REMOTE CONTROL IS NOT INSTALLED ON THE COMPUTER ............................................... 20

5.3.

THE COMPUTER IS OFFLINE ................................................................................................. 20

5.4.

INCOMPATIBLE AGENT VERSION .......................................................................................... 20

5.5.

THERE IS ALREADY AN ACTIVE REMOTE CONTROL SESSION ........................................................ 20

6. REMOTE ACCESS: PRACTICAL CASES ............................................................................... 21

6.1.

REMOTE DESKTOP ........................................................................................................... 22

Produkt Specifikationer

Mærke:	Panda
Kategori:	Softwarelicens & forlængelse
Model:	Remote Control
Understøttede Windows-operativsystemer:	Ja
Understøttede Mac-operativsystemer:	Ingen
Licensens løbetid i år:	1 År
Softwaretype:	Licens
Antal licenser:	- licens(er)
Licensniveaukøb påkrævet:	1 - 10 licens(er)