
Table of Contents
1. Introduction ........................................................................................................................... 1
2. Download and installation .......................................................................................................... 2
3. Connecting ............................................................................................................................ 3
3.1. Bluetooth Smart - Pairing and Connecting ............................................................................ 3
3.2. Bluetooth Smart - Changing the PIN code ............................................................................ 3
3.3. Bluetooth Smart - Resetting the PIN code ............................................................................ 3
3.4. Bluetooth Smart - Removing from the list of paired devices ...................................................... 4
4. Phone, tablet and laptop compatibility ........................................................................................... 6
4.1. Windows PC ................................................................................................................ 6
4.2. macOS ....................................................................................................................... 6
4.3. Android ...................................................................................................................... 6
4.4. Apple iOS iPhones and iPads ........................................................................................... 7
4.5. Linux ......................................................................................................................... 7
4.6. Archive of previous versions ............................................................................................ 7
5. Application overview ................................................................................................................ 9
5.1. Screenshots (click to enlarge) ........................................................................................... 9
5.2. Videos ...................................................................................................................... 13
5.3. How to assign a custom name to your products .................................................................. 13
5.4. How to disable and re-enable Bluetooth ............................................................................ 14
5.5. Importing and converting a GX Product Family database File .................................................. 16
6. Product alarms & errors .......................................................................................................... 18
7. Settings files ........................................................................................................................ 19
7.1. Save, load, share and manage settings .............................................................................. 19
7.2. Settings files and the demo library ................................................................................... 20
7.3. Limitation in opening older settings files ........................................................................... 20
8. Demo feature ........................................................................................................................ 21
9. Firmware updates .................................................................................................................. 22
9.1. Introduction & automatic updates .................................................................................... 22
9.2. Updating to a self-supplied firmware file ............................................................................ 22
9.3. Troubleshooting firmware updates ................................................................................... 25
9.4. Error codes ................................................................................................................ 25
10. VictronConnect-Remote (VC-R) – Configuration and monitoring via VRM ............................................ 30
10.1. Introduction .............................................................................................................. 30
10.2. Compatibility ............................................................................................................ 30
10.3. Setup ...................................................................................................................... 30
10.3.1. Minimum Requirements ..................................................................................... 30
10.3.2. VictronConnect ............................................................................................... 30
10.3.3. GX Product .................................................................................................... 31
10.4. Local Tab ................................................................................................................. 31
10.5. VRM Tab .................................................................................................................. 32
10.5.1. Overview Tab .................................................................................................. 32
10.5.2. Devices Tab ................................................................................................... 32
10.6. Remote product access ............................................................................................... 33
10.7. Signing out .............................................................................................................. 34
10.8. Troubleshooting and FAQ ............................................................................................ 34
11. Stored trends & Instant readout ............................................................................................... 37
11.1. Stored trends ............................................................................................................. 37
11.2. Instant Readout .......................................................................................................... 38
VictronConnect manual