Frequency Baby unit: 2412 - 2462 MHz
Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may
vary according to environmental conditions at the time of use.
Power requirement Parent unit/Baby unit power adapters:
Rated output: 5V DC, 1000mA.
Parent unit battery: 3.6V 2600mAh, 9.36Wh Lithium-ion battery
Specifications are subject to change without notice.
© 2022 VTech Communications, Inc.
All rights reserved. 10/22. RM2751_CA_QSG_V1
are trademarks of Google Inc.
App Store is a trademark of Apple Inc., registered in the U.S. and other countries.
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
2.8 inch Smart Wi-Fi 1080p
What does Video Monitor do?
VTech 2.8 inch Smart Wi-Fi 1080p Video Monitor allows you to stay close to your baby when
you are on the move or away.
This monitor is Wi-Fi enabled, which uses your home wireless network to stream live video and
audio through the baby unit and 2.8 inch color screen parent unit. It allows you to maintain a
constant connection to your baby.
You can also monitor from your smartphone and mobile tablet.
VTech 2.8 inch Smart Wi-Fi 1080p Video Monitor uses MyVTech Baby Pro app to let you
instantly see and hear what’s happening with your baby from anywhere in the world.
The app can be downloaded from the App Store or the Google Play
Store, directly from your
smartphone or mobile tablet.
For more support information
The parent unit and the baby unit of your video monitor connect to each others in Direct mode
by default, which allows you to stream live video right out of the box. Direct mode connection
lets you stream live video from parent unit only.
• You may experience reduced signal strength if your parent unit and baby unit are far apart, or there are
obstructing factors, such as internal walls, between them. Move the parent unit closer to the baby unit to
improve the signal strength. You can also set up Router mode to connect via your home Wi-Fi network to
improve the connection between your parent unit and baby unit.
You can continue using your video monitor
with connection, or you Direct mode
can set up your monitor in Router mode
Router mode uses your home Wi-Fi
network to connect your video monitor.
It supports streaming live video through
parent unit and smartphone app.
We recommend that you set up your
monitor in Router mode to enjoy streaming
live video via your parent unit with better
If you want to stream live video remotely with your mobile device, download and install the
MyVTech Baby Pro mobile app. With the mobile app, your Wi-Fi router (not included) provides
Internet connectivity to your video monitor system. It serves as a communicating channel
between your baby unit and mobile device, allowing you to monitor and/or control your baby
unit wherever you are. For detail, see Download app for mobile access section in this quick start
• Your parent unit detects the connection signal strength. If you have connected your video monitor with
your home Wi-Fi network, your parent unit automatically switches to direct or router mode - the one that
has stronger signal strength.
• When both parent unit and app are viewing the camera simultaneously, the video quality will be
optimised to deliver the best possible viewing result.
Connect, charge and power on the baby monitor
Your video monitor package contains the following items. Save your sales receipt and original
packaging in the event warranty service is necessary.
MyVTech Baby Pro mobile app
Wi-Fi router 2.4GHz 802.11 b/g/n
1.5 Mbps @ 720p or 2.5 Mbps @1080p upload
Fully insert the provided power adapters into the parent unit and baby unit power jack, then plug
into a power source. You can hear a clicking sound if it plugs correctly, and the battery LED light on the
• The rechargeable battery in the parent unit is built-in.
• Use only the power adapters supplied with this product.
• Make sure the parent unit and the baby unit are not connected to an electronically controlled electric
• Connect the power adapters in a vertical or floor mount position only. The adapter prongs are not
designed to hold the weight of the parent unit and the baby unit, so do not connect them to any ceiling,
under-the-table, or cabinet outlets. Otherwise, the adapters may not properly connect to the outlets.
• Make sure the parent unit, the baby unit and the power adapter cords are out of reach of children.
• To maintain compliance with the FCC’s RF exposure guidelines, place the baby unit at least 20cm from
Charge the parent unit battery before use
The parent unit runs on an internal rechargeable battery or AC power. To continuously monitor
your baby, keep the parent unit connected to AC power. With the battery alone, the parent unit
can cordlessly run for a short time only.
• Before using the baby monitor for the first time, charge the parent unit battery for 12 hours. When the
parent unit battery is fully charged, the battery icon becomes solid .
• The standby time varies depending on your actual use.
The battery icon indicates the battery status (see the following table).
Battery indicators Battery status Action
alert displays on the parent
unit screen, the battery icon
The battery has very little
The battery icon becomes solid
To keep the battery charged,
The parent unit turns on automatically after
it connects to the power socket, and the
welcome screen appears. You can press and
hold to turn it on or off.
Camera lens and surface may get
warm during normal operation.
The applied nameplate is located at the bottom of the baby unit’s base.
When using your equipment, basic safety precautions should
always be followed to reduce the risk of fire, electric shock and
injury, including the following:
1. Follow all warnings and instructions marked on the product.
2. Adult setup is required.
3. CAUTION: Do not install the baby unit at a height above 6.5
4. This product is intended as an aid. It is not a substitute for
responsible and proper adult supervision and should not be
5. This product is not intended for use as a medical monitor.
6. Do not use this product near water, for example, near to a
bath, sink, swimming pool or shower.
7. CAUTION: Use only the battery provided. There may be a risk
of explosion if a wrong type of battery is used for the parent
unit. The battery cannot be subjected to high or low extreme
temperature and low air pressure at high altitude during
use, storage or transportation. Disposal of battery in fire or
a hot oven, mechanically crushing or cutting the battery can
result in an explosion. Leaving the battery in an extremely
high temperature surrounding environment can result in an
explosion or the leakage of flammable liquid of gas. Battery
subjected to extremely low air pressure may result in an
explosion or the leakage of flammable liquid or gas. Dispose
of used battery according to the information in The RBRC seal.
8. Use only the adapters included with this product. Incorrect
adapter polarity or voltage can seriously damage the product.
Power adapter information:
Baby Unit Output: 5V DC 1A
VTech Telecommunications Ltd.
Parent Unit Output: 5V DC 1A
VTech Telecommunications Ltd.
Rechargeable battery information:
Zhuhai Great Power Energy Co., Ltd.
Li-ion battery, 3.6V, 2600mAh, 9.36Wh;
9. The power adapter is intended to be correctly oriented in a
vertical or floor mount position. The prongs are not designed
to hold the plug in place if it is plugged into a ceiling, under-
the-table or cabinet outlet.
10. For pluggable equipment, the socket-outlet (power adapter)
should be installed near the equipment and should be easily
11. Unplug this product from the wall outlet before cleaning.
Do not use liquid or aerosol cleaners. Use a damp cloth for
12. Do not modify the power adapters or replace with other
power adapters, as this causes a hazardous situation.
13. Do not allow anything to rest on the power cords. Do not install
this product where the cords may be walked on or crimped.
14. This product should be operated only from the type of power
source indicated on the marking label. If you are not sure of
the type of power supply in your home, consult your dealer or
electricity supply provider.
15. Do not overload wall outlets or use an extension cord.
16. Do not place this product on an unstable table, shelf, stand or
17. This product should not be placed in any area where proper
ventilation is not provided. Slots and openings in the back or
bottom of this product are provided for ventilation. To protect
them from overheating, these openings must not be blocked
by placing the product on a soft surface such as a bed, sofa
or rug. This product should never be placed near or over a
18. Never push objects of any kind into this product through
the slots because they may touch dangerous voltage points
or create a short circuit. Never spill liquid of any kind on the
19. To reduce the risk of electric shock, do not disassemble
this product, but take it to an authorized service facility.
Disassembling or removing parts of the product other than
via the battery door may expose you to dangerous voltages
or other risks. Incorrect reassembling can cause electric shock
when the product is subsequently used.
20. You should test the sound reception every time you turn on
the units or move one of the components.
21. Periodically examine all components for damage.
22. There is a very low risk of privacy loss when using certain
electronic devices, such as baby monitors, cordless
telephones, etc. To protect your privacy, make sure the
product has never been used before purchase, reset the baby
monitor periodically by powering off and then powering
on the units, and power off the baby monitor if you are not
intending to use it for some time.
23. Children should be supervised to ensure that they do not play
24. The small parts of this monitor can be swallowed by babies or
small children. Keep these parts out of reach of children.
25. The product is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, unless they have
been given supervision or instruction concerning use of the
appliance by a person responsible for their safety.
• Use and store the product at a temperature between 32
• Batteries should not be exposed to excessive heat such as
• Mishandling batteries can cause burn, fire or explosion
• Do not expose the product to extreme cold, heat or direct
sunlight. Do not put the product close to a heating source.
• Strangulation Hazard—Children have STRANGLED
in cords. Keep this cord out of the reach of children
(more than 3 ft (0.9m) away). Do not remove
warning label on the adapter cord.
• Never place the baby unit(s) inside the baby’s
crib or playpen. Never cover the baby unit(s) or
parent unit with anything such as a towel or a blanket.
• Other electronic products may cause interference with your
baby unit. Try installing your baby unit as far away from these
electronic devices as possible: wireless routers, radios, cellular
telephones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and cordless telephones.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless devices):
Wireless Technology Research, LLC (WTR), an independent
research entity, led a multidisciplinary evaluation of the
interference between portable wireless devices and implanted
cardiac pacemakers. Supported by the U.S. Food and Drug
Administration, WTR recommends to physicians that:
• Should keep wireless devices at least six inches from the
• Should NOT place wireless devices directly over the
pacemaker, such as in a breast pocket, when it is turned ON.
WTR’s evaluation did not identify any risk to bystanders with
pacemakers from other persons using wireless devices.
Electromagnetic elds (EMF)
This VTech product complies with all standards regarding
electromagnetic fields (EMF). If handled properly and according
to the instructions in this user’s manual, the product is safe to be
used based on scientific evidence available today.
Important safety instructions
Talk to your baby via the baby unit
1. Press and hold the key.
2. icon displays on When the
screen, speak to your parent unit.
Your voice is transmitted to the
3. When finished talking, release
the key and hear your baby
Press to adjust your parent or
unit speaker volume level received from
After powering up your video monitor, the parent unit streams live video in direct mode.
We recommend you follow the instructions on screen to set up home Wi-Fi network
with your monitor for functionality enhancements and mobile access. See Auto software
and rmware update and Download app for mobile access in this quick start guide.
Press on the parent unit to enter the
main menu, choose a menu item, or
save a setting. You can use the parent
unit menu for advanced settings or
operations, such as to play or stop
lullaby, or adjust the motion and sound
• Press or to scroll among the
• Press to select an item.
• Press to exit the menu.
To restore to the default settings or reset the
Wi-Fi connection, you can reset the parent
unit by pressing the key at the back of RESET
Use a pin and insert it into the hole on the
back of the parent unit, and then gently press
Turn on/off the parent unit screen
You can turn on or off the parent unit screen
without powering off the parent unit. You
can still hear sound from the baby unit.
• Press on the parent unit to turn off
• Press any keys on the parent unit to turn
Protect your privacy and online security
VTech cares about your privacy and peace of mind. That’s why we’ve put together a list of
industry-recommended best practices to help keep your wireless connection private and
your devices protected when online. We recommend you carefully review and consider
complying with the following tips.
Ensure your wireless connection is secure.
• Before installing a device, ensure your router’s wireless signal is encrypted by selecting
the “WPA2-PSK with AES” setting in your router’s wireless security menu.
• Change your wireless router’s default wireless network name (SSID) to something unique.
• Change default passwords to unique, strong passwords. A strong password:
- Is at least 10 characters long.
- Does not contain dictionary words or personal information.
- Contains a mix of uppercase letters, lowercase letters, special characters and numbers.
Keep your devices up to date.
• Download security patches from manufacturers as soon as they become available. This
will ensure you always have the latest security updates.
• If the feature is available, enable automatic updates for future releases.
Disable Universal Plug and Play (UPnP) on your router.
• UPnP enabled on a router can limit the effectiveness of your firewall by allowing other
network devices to open inbound ports without any intervention or approval from you.
A virus or other malware program could use this function to compromise security for the
For more information on wireless connections and protecting your data, please review the
following resources from industry experts:
1. Federal Communications Commission: Wireless Connections and Bluetooth Security Tips
www.fcc.gov/consumers/guides/how-protect-yourself-online.
2. U.S. Department of Homeland Security: Before You Connect a New Computer to the
www.us-cert.gov/ncas/tips/ST15-003.
3. Federal Trade Commission: Using IP Cameras Safely –
https://www.consumer.ftc.gov/articles/0382-using-ip-cameras-safely.
4. Wi-Fi Alliance: Discover Wi-Fi Security –
http://www.wi-fi.org/discover-wi-fi/security.
Allow you to see clearly in a dark surrounding.
(for model with Serial Number starts
• Tap to turn the night light on or off.
• Tap and hold to adjust night light
• Press to turn the night light on or off.
• Press and hold to adjust night light
• The parent unit and baby unit(s) provided
• Reset the baby unit to factory default.
Press and hold PAIR key and Night light
control key at the same time, until you
12 Slots for wall mounting
• Wall mount bracket is included in your
• Here show the product Serial Number
(S/N) and other specification. If the serial
number starts with 0KW, the product
comes with a night light touch key
WIFI MAC: XXXXXX
Made in China
For product support please
call: 1300 369 193
Model:RM275 -2 BU
S/N: XXXXXXXXXXX
Go to www.vtechcanada.com
for the latest VTech product news.
Strangulation
Hazard
Keep this cord out of reach of children.
The cord needs to be at least three feet
away from the child at all times. Do not
use with an extension cord. Do not
remove this tag.
Éloignez ce cordon des enfants. Le
cordon doit se trouver à au moins trois
pieds d’un enfant et ce, en tout temps.
N’utilisez pas de rallonge. Ne retirez pas
cette étiquette.
Mantenga este cable fuera de la alcance
de los niños. Este cable debe estar por
lo menos tres pies fuera de la alcance
del niño en todo momento. No lo use
con una extensión inalámbrica. No quite
esta etiqueta.
Risque
d’étranglement
Riesgo de
estrangulación
Strangulation
Hazard
Keep this cord out of reach of children.
The cord needs to be at least three feet
away from the child at all times. Do not
use with an extension cord. Do not
remove this tag.
Éloignez ce cordon des enfants. Le
cordon doit se trouver à au moins trois
pieds d’un enfant et ce, en tout temps.
N’utilisez pas de rallonge. Ne retirez pas
cette étiquette.
Mantenga este cable fuera de la alcance
de los niños. Este cable debe estar por
lo menos tres pies fuera de la alcance
del niño en todo momento. No lo use
con una extensión inalámbrica. No quite
esta etiqueta.
Risque
d’étranglement
Riesgo de
estrangulación
• Press to enter the main menu.
• While in a menu, press to choose an
• Press and hold to talk to the baby unit.
• While in a submenu, press to go back.
/ Power / LCD on/off / Exit
• Press and hold to power on/off the
• Press to screen on/off.
• While in a submenu, press to exit.
• Increase or decrease parent unit’s
• While in a submenu, press to navigate
• On when the parent unit is connected
to AC power, and the battery is
• Flashes when the parent unit battery is
• On when the parent unit is linked to
• Flashes when the link to the baby unit
• Force reboot the parent unit.
