Install MyVTech Baby 1080p mobile app
1. Browse the App Store or the Google Play store .
2. Search for the mobile app with the keyword “myvtech baby 1080p“.
3. Download and install the MyVTech Baby 1080p mobile app to your mobile
device.
OR
Scan the QR codes on the right to get the app.
• Make sure your mobile device meets the
minimum requirement for the mobile app.
Minimum requirement
The mobile app is compatible with:
• AndroidTM 5.0 or later; and
• iOS 8.0 or later.
To keep this product working well and looking good, follow these guidelines:
• Avoid putting it near heating appliances and devices that generate electrical noise (for example,
motors or fluorescent lamps).
• DO NOT expose it to direct sunlight or moisture.
• Avoid dropping the product or treating it roughly.
• Clean with a soft cloth.
• DO NOT immerse the parent unit and the baby unit in water and do not clean them under the tap.
• DO NOT use cleaning spray or liquid cleaners.
• Make sure the parent unit and the baby unit are dry before you connect them to the mains again.
When you are not going to use the HD video monitor for some time, store the parent unit, the baby
unit and the adapters in a cool and dry place.
Below are the questions most frequently asked about the HD video monitor.
Can I turn off the
parent unit screen but
keep hearing sound
from the baby unit?
The parent unit’s LCD display will dim automatically after being inactive for some
time. Press MENU/SELECT will turn the LCD display back on.
Why does the baby
unit not respond
normally?
Try the following (in the order listed) for common cure:
1. Disconnect the power to the baby unit.
2. Wait a few minutes before connecting power back to the baby unit.
3. Reboot the parent unit.
Why is my screen in
black and white?
The baby unit has a light sensor that measures the ambient light. When the
ambient light is dim, such as during nighttime or in a dark room, the baby unit
activates its infrared LEDs, and the parent unit displays the live video in black
and white.
Why does my baby
unit show offline? Why
is the connection lost
every now and then?
The baby unit may lose the Internet connection. Check your network and the
router setting.
Other electronic products may cause interference with your baby unit. Try
installing your baby unit as far away from these electronic devices as possible.
Why don’t I hear a
sound/Why can’t I
hear my baby cry?
The parent unit speaker volume may be too low. Press VOL + to increase the
volume.
You may have set a low sound sensitivity level. Set the sound sensitivity to a
higher level.
Frequently asked questions
General product care
Storage
mount the baby unit (optional)
Need help?
You can download the free MyVTech Baby 1080p mobile app and
install it to a mobile device, then use your mobile device and the mobile
app to monitor your areas remotely.
1. when the parent unit is idle.Press MENU
2. Go to > Connect Mobile Phone.
3. Scan the QR code in the parent unit to download the app into your
mobile device.
4. Follow the instructions in the mobile app to set up and pair your baby
unit to the mobile app.
Alternatively, you can download the mobile app from the App Store or
Google Play store.
1
Download app for mobile access
After installing the mobile app, follow the instructions in the mobile app and parent
unit to set up and pair your baby unit.
In your mobile device:
1. to run the mobile app in your mobile device, and then create an account.Tap
2. We recommend that you use common webmail services, such as Google Gmail for
registration of your mobile app account. Check your email (and Spam folder), and
activate your new account via the email link, then sign in to your account.
3. Follow the instructions in the mobile app to pair the baby unit. Tap + in the mobile app
to get started.
2
Test the sound level and position the HD video monitor
3. To avoid causing high-pitched screeching noise from your HD video monitor:
• Make sure your baby unit and parent unit are more than 3 metres apart; OR
• Turn down the volume of your parent unit.
• This HD video monitor is intended as an aid. It is not a substitute for proper adult supervision, and should
not be used as such.
Testing the sound level of the HD video monitor
• For hearing protection, make sure the parent unit is more than 3 metres away from the baby
unit. If you hear any high-pitched noise from the parent unit, move the parent unit further
until the noise stops. You can also press - VOL on the parent unit to lower or mute the noise.
• Increase the parent unit speaker volume if you cannot hear the sounds transmitted from the baby unit.
Positioning the monitorHD video
• Keep the baby unit out of the reach of your baby. Never
place or mount the baby unit inside the baby’s cot or
playpen.
1. Place the baby unit more than 1 metre away from
your baby.
2. Adjust the angle of the baby unit to aim at your baby. Refer
to the online help topics on how to use the Pan/tilt and
Zoom functions of the baby unit.
To ensure that your HD video monitor is always at its best performance, the parent unit
will prompt a message and ask you to update its software and the baby unit's firmware
when there are new versions available.
• Follow the instructions on the parent unit screen to update your HD video monitor.
If you skip the updates, the parent unit and baby unit will be updated automatically
when the parent unit is powered off, and then powered on again.
Connect your HD video monitor with home Wi-Fi network
• You must connect your video monitor to your secured home Wi-Fi network in order
to receive the latest software and firmware updates. To set it up, go to
> .Configure Wi-Fi
Auto software and firmware update
If you plan to install your baby unit in a designated
location, and use your home Wi-Fi network to
connect your video monitor, you need to test
which of your selected monitoring areas within the
house have good Wi-Fi signal strength. After you
have powered on your parent unit, you can use
your parent unit’s Wi-Fi signal strength indicator
to assist in checking. Once you have identified the
suitable location, you can install your baby unit.
Adjust the distance between your baby unit and
the Wi-Fi router if needed.
• Depending on surroundings and obstructing
factors, such as the effect distance and internal
walls have on signal strength, you may experience
reduced Wi-Fi signal. To improve the Wi-Fi signal
strength, adjust the distance or direction of your
parent unit. Check with your parent unit again.
test the location for the baby unit
The applied nameplate is located at the bottom of the baby unit’s base.
When using your equipment, basic safety precautions should always be followed to reduce the risk of fire,
electric shock and injury, including the following:
1. Follow all warnings and instructions marked on the product.
2. Adult setup is required.
3. CAUTION: Do not install the baby unit at a height above 2 metres.
4. This product is not a substitute for adult supervision of the infant. Supervising the infant is the parent’s or
caregiver’s responsibility. This product could cease operating, and therefore you should not assume it will
continue working properly for any given period of time. Further, this is not a medical device and should not
be used as such. This product is intended to assist you in supervising your baby.
5. Do not use this product near water. For example, do not use it next to a bath tub, wash bowl, kitchen sink,
laundry tub or swimming pool, or in a wet basement or shower.
6. CAUTION: Use only the battery provided. There may be a risk of explosion if a wrong type of battery is
used for the parent unit. The battery cannot be subjected to high or low extreme temperature and low
air pressure at high altitude during use, storage or transportation. Disposal of battery into fire or a hot
oven, or mechanically crushing or cutting or the battery can result in an explosion. Leaving the battery
in an extremely high temperature surrounding environment can result in an explosion or the leakage of
flammable liquid of gas. Battery subjected to extremely low air pressure may result in an explosion or the
leakage of flammable liquid or gas.
7. Use only the adapters included with this product. Incorrect adapter polarity or voltage can seriously damage
the product.
Parent unit power adapter:
Output: 5V DC 1000mA;
Baby unit power adapter:
Output: 5V DC 1000mA.
8. The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are
not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
9. For pluggable equipment, the socket-outlet (power adapter) shall be installed near the equipment and shall
be easily accessible.
10. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp
cloth for cleaning.
11. Do not cut off the power adapters to replace them with other plugs, as this causes a hazardous situation.
12. Do not allow anything to rest on the power cords. Do not install this product where the cords may be
walked on or crimped.
13. This product should be operated only from the type of power source indicated on the marking label. If you
are not sure of the type of power supply in your home, consult your dealer or local power company.
14. The equipment is to be supplied from an identified USB port complying with the requirements of Limited
Power Source.
15. Do not overload wall outlets or use an extension cord.
16. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
17. This product should not be placed in any area where proper ventilation is not provided. Slots and openings
in the back or bottom of this product are provided for ventilation. To protect them from overheating, these
openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This
product should never be placed near or over a radiator or heat register.
18. Never push objects of any kind into this product through the slots because they may touch dangerous
voltage points or create a short circuit. Never spill liquid of any kind on the product.
19. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service
facility. Opening or removing parts of the product other than specified access doors may expose you to
dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is
subsequently used.
20. You should test the sound reception every time you turn on the units or move one of the components.
21. Periodically examine all components for damage.
22. Be aware of possible loss of privacy while using public airwaves. Conversations may be picked up by other
nursery monitors, cordless phones, scanners, etc.
23. Children should be supervised to ensure that they do not play with the product.
24. The small parts of this monitor can be swallowed by babies or small children. Keep these parts out of reach
of children.
25. The product is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety.
SAVE THESE INSTRUCTIONS
Cautions
• Use and store the product at a temperature between 0oC and 40oC.
• Burn hazard, fire hazard, explosion hazard associated with mishandling of the battery.
• Do not expose the product to extreme cold, heat or direct sunlight. Do not put the product close to a
heating source.
• Warning—Strangulation Hazard—Children have STRANGLED in cords. Keep this cord out of the
reach of children (more than 3 ft (0.9m) away). Do not remove this tag.
• Never place the baby unit(s) inside the baby’s crib or playpen. Never cover the baby unit(s) or
parent unit with anything such as a towel or a blanket.
• Other electronic products may cause interference with your baby unit. Try installing your baby unit as far
away from these electronic devices as possible: radios, cellular telephones, intercoms, room monitors,
televisions, personal computers, kitchen appliances and cordless telephones.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless devices):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of
the interference between portable wireless devices and implanted cardiac pacemakers. Supported by the U.S.
Food and Drug Administration, WTR recommends to physicians that:
Pacemaker patients
• Should keep wireless devices at least six inches from the pacemaker.
• Should NOT place wireless devices directly over the pacemaker, such as in a breast pocket, when it is turned
ON.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless
devices.
Electromagnetic fields (EMF)
This VTech product complies with all standards regarding electromagnetic fields (EMF). If handled properly
and according to the instructions in this user’s manual, the product is safe to be used based on scientific
evidence available today.
Important safety instructions
1. Place the wall mount bracket on a
wall and then use a pencil to mark
two holes in parallel. Remove the
wall mount bracket and drill two
holes in the wall (7/32 inch drill bit).
Notes
• Check for reception strength and baby
unit angle before drilling the holes.
• The types of screws and anchors you
need depend on the composition of
the wall. You may need to purchase the
screws and anchors separately to mount
your baby units.
2. If you drill the holes into a stud, go
to step 3.
• If you drill the holes into an
object other than a stud, insert
the wall anchors into the holes.
Tap gently on the ends with a
hammer until the wall anchors
are flush with the wall.
3. Align the wall mount bracket and screws with
the holes in the wall as shown. Tighten the screw
in the middle hole first, so that the wall mount
bracket position is fixed. You can tighten the
other screw in the top hole.
3. Insert the screws into the holes and
tighten the screws until only 1/4 inch of
the screws are exposed.
4. Place the baby unit on the wall
mount bracket, and then slide it
forward until it locks into place. Align
the holes on the wall mount bracket
with the screws on the wall, and slide
the wall mount bracket down until it
locks into place.
5. You can maximize your baby unit’s viewing angles by tilting the wall mount bracket.
Hold the baby unit, and then rotate the knob in anticlockwise direction. This will loosen the joint of the wall mount bracket.
Tilt your baby unit up or down to adjust to your preferred angle. Then, rotate the knob in clockwise direction to tighten the joint
and secure the angle.
OR
4. Place the baby unit on the wall mount bracket,
and then slide it forward until it locks into place.
Connect the power adapter to the baby unit
and a power supply not controlled by a wall
switch.
1
2
Use your smartphone or mobile device to access our online help.
1. Go to https://ukbabymonitors.vtech.com/support; OR
Scan the QR code on the right. Launch the camera app or
QR code scanner app on your smartphone or tablet. Hold
the device’s camera up to the QR code and frame it. Tap
the notification to trigger the redirection of the online help.
- If the QR code is not clearly displayed, adjust your
camera’s focus by moving your device closer or
further away until it is clear.
2. Search for the model - RM5764HD.
If you would like to contact us, visit
https://ukbabymonitors.vtech.com/contact_us
or scan the QR code.
Driven by system updates, the software, online help topics, and online
FAQs will be updated periodically.
For operations and guides to help you using your HD video monitor,
and for latest information and supports, go and check the online help
topics and online FAQs.
> 3m
37
10:25
< m3
> 3m
Declaration of Conformity
The crossed-out wheelie bin symbols on products and batteries, or on their respective packaging,
indicates they must not be disposed of in domestic waste as they contain substances that can be
damaging to the environment and human health.
The chemical symbols Hg, Cd or Pb, where marked, indicate that the battery contains more
than the specified value of mercury (Hg), cadmium (Cd) or lead (Pn) set out in Battery Directive
(2006/66/EC).
The solid bar indicates that the product was placed on the market after 13th August, 2005.
Help protect the environment by disposing of your product or batteries responsibly.
Disposal of batteries and product
Online help and support
Contact us
IMPORTANT
Please retain this booklet with your sales receipt as proof of the date of purchase.
Customer Service
Please call our Consumer Services Department on 01235 546810 (from UK) or
+44 1235 546810 (outside UK) and a service representative will be happy to
help you.
Customer service and product warranty
This warranty is valid for the UK and Eire only. For products purchased outside
the UK and Eire, please contact your local distributor or place of purchase.
PRODUCT WARRANTY
PRODUCT REGISTRATION
P
R
O
D
U
C
T
W
A
R
R
A
N
T
Y
ONE
YEAR Thank you for choosing this quality product from VTech.
We hope it will bring many hours of entertainment,
imaginative play and learning.
1. The product detailed above is covered by a one year warranty from the date of purchase,
against any defects in materials or workmanship.
2. The product may be returned to the place of purchase. Alternatively the product can be
returned to VTech Electronics Europe plc (see address below), with proof of purchase,
without proof of purchase no replacement will be provided.
3. VTech Electronics Europe plc will examine the product and if it is found to be defective
due to faulty materials or workmanship, will replace the product at their discretion.
4. If the product covered by this warranty is damaged due to misuse, modification or
unauthorised repair, or because of faulty batteries, battery discharge or incorrect
electrical connections, then this warranty becomes void.
5. This warranty is personal to the original purchaser and is not transferable.
6. Breakages to the LCD screen are not covered by the warranty.
7. Returns to VTech Electronics Europe plc should include a cheque or postal order for
£1.50 towards the cost of return postage and packaging.
8. Products returned to VTech Electronics Europe plc, should be addressed as follows and
packed carefully to avoid damage in transit (Please do not include batteries or adaptor).
Please include details of the fault together with your name and address.
9. To keep an online record of your warranty, please register your product online at www.
vtech.co.uk/warranty
Vtech Electronics EU PLC, c/o XPO Logistics, Warehouse 350, Cat & Fiddle Lane, West
Hallam, DE7 6HE
THIS WARRANTY IS OFFERED AS AN EXTRA BENEFIT AND DOES NOT AFFECT
CONSUMERS’ STATUTORY RIGHTS.
Visit www.vtech.co.uk/clubvtech/login
to register your VTech product
By joining the VTech Club you can also enter competitions, find
out about news and events, seek expert advice for parents and
let your kids play fun learning games and activities.
This product is intended for use within Europe.
This equipment complies with the essential requirements to EU Directive 2014/53/EU on radio systems and
telecommunication equipment.
Vtech Telecommunications Ltd. hereby declares that
this Video Monitor RM5764HD is in compliance with the essential requirements and other relevant provisions of
Directive 2014/53/EU.
The Declaration of Conformity for the RM5764HD is available from http://www.vtech.com/rtte-directive.
