Wulfe WPW330M9 Manual
Wulfe
Varmeapparat
WPW330M9
Læs gratis den danske manual til Wulfe WPW330M9 (32 sider) i kategorien Varmeapparat. Denne vejledning er vurderet som hjælpsom af 25 personer og har en gennemsnitlig bedømmelse på 4.6 stjerner ud af 13 anmeldelser. Har du et spørgsmål om Wulfe WPW330M9, eller vil du spørge andre brugere om produktet?
Side 1/32
Owners Manual
WULFE
®
Heat Pump
WPW200M9 / WPW330M9
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ATTENTION!
• This appliance will not produce hot water until it has been activated.
• WULFE heat pumps are activated with the Express ACTIV8 app.
• Express ACTIV8 is a patented system designed to streamline the activation of WULFE heat pumps.
• Activation is part of the STC rebate claim process mandated by the Clean Energy Regulator (CER).
• Activation of the heat pump must be performed onsite by a licensed plumber.
• Activation cannot be completed by the homeowner or other trades.
FOR THE PLUMBER
Step
Download and install the Express
ACTIV8 app on a smartphone or
tablet with internet access.
The app is completely free and there
are no ongoing subscription costs.
Step
The rst time you use Express ACTIV8,
you must create an account.
Create your account by registering
with your ABN, plumbing license
number and contact details.
Step
To comply with government rebate
regulations, identity verication is
required by supplying a photo of
yourself and your plumbing license.
Step
Activate a WULFE
®
heat pump by
entering the install address and
scanning the serial number on the
nameplate afxed to the appliance.
Follow the steps to generate an
activation code. Enter the code
generated by the app into the heat
pump, to activate the system.
Step
After activation, you will receive
an email conrmation.
Warranty registration and government
STC rebate claims are automatically
processed – no paperwork required!
Need help
If you need any assistance with
Express ACTIV8, our customer support
team can be reached at 08 9203 2000.
A complete step-by-step guide is
available on our website at
wulfe.au/activ8
wulfe.au/tradewulfe.au/activ8wulfe.au/android wulfe.au/apple
GET THE APP GET MORE INFO
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INSTALLATION RECORD
PLEASE COMPLETE THIS PAGE AS A RECORD OF THE INSTALLATION DETAILS FOR YOUR REFERENCE TO
DETERMINE WHEN THE SYSTEM IS DUE FOR SERVICE OR IF A WARRANTY MATTER SHOULD ARISE.
SCAN THE QR CODE WITH YOUR PHONE AND REGISTER YOUR WARRANTY ONLINE.
Energie Group Pty Ltd
ABN 50 166 500 787
460 Victoria Road
Malaga WA 6090
IMPORTANT!
REGISTER YOUR
WARRANTY
....................................................................................................................................................................................................................................
Owner Name
....................................................................................................................................................................................................................................
Installation Address
..............................................................................................................
Suburb
..................................................................................................................
State
.....................................................
Telephone (Home)
.....................................................
(Work)
..................................................................................................................
Email
............... / ............... / .................
Date
............................................................................................................
System Model Number
........................................................................................................
Tank Serial Number
....................................................................................................................................................................................................................................
Installer Name
....................................................................................................................................................................................................................................
Installer Address
..............................................................................................................
Installer Telephone
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
Comments
..............................................................................................................
Customer Signature
..................................................................................................................
Installer Signature
............... / ............... / ....................
Date
wulfe.au/warranty
STC REBATE ALREADY APPLIED
Discount is included in the price, no further claims can be made,
saving you time and hassle of submitting rebate claim paperwork.
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THIS PAGE INTENTIONALLY LEFT BANK.
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CONTENTS
IMPORTANT SAFETY INFORMATION ............................................... 3
Interpretation of marks and symbols ................................................. 3
Loading and unloading requirements ................................................ 4
Transport requirements ..................................................................... 4
Storage requirements ........................................................................ 4
Scrapping and recovery requirements ............................................... 4
Draining and ushing the system ....................................................... 4
FUNCTIONING & PRINCIPLE OF OPERATION ................................... 5
INSTALLATION INSTRUCTIONS ....................................................... 7
Transporting the appliance ................................................................ 7
Selection of installation site ............................................................... 7
Installation dimensions and clearances ............................................. 8
DESCRIPTION OF PARTS AND COMPONENTS (200L) ...................... 9
200L heat pump layout ...................................................................... 9
Carton contents ................................................................................. 9
Exploded view of the 200L heat pump ............................................. 10
DESCRIPTION OF PARTS AND COMPONENTS (330L) .................... 11
330L heat pump layout .................................................................... 11
Carton contents ............................................................................... 11
Exploded view of the 330L heat pump ............................................. 12
PLUMBING INSTALLATION ............................................................ 13
Piping installation diagram .............................................................. 13
Seismic strapping ............................................................................ 14
ELECTRICAL INSTALLATION ......................................................... 15
Electrical safety requirements ......................................................... 15
COMMISSIONING CHECK LIST ....................................................... 15
System location ........................................................................... 15
Water system piping .................................................................... 15
Electrical connections .................................................................. 15
OPERATION AND FUNCTIONS ........................................................ 16
Functions and protections ............................................................... 16
Display screen ................................................................................. 16
Description of the icons ................................................................... 17
Initial power on ................................................................................ 19
Temperature setting ........................................................................ 19
Screen lighting time ......................................................................... 19
Boost mode ..................................................................................... 19
Auto mode ...................................................................................... 19
Timer mode ..................................................................................... 20
Same heating schedule ................................................................ 20
Different heating schedule ........................................................... 20
Electric mode .................................................................................. 20
Mute mode ...................................................................................... 20
Wi-Fi setup and smartphone app guide ........................................... 21
App download .............................................................................. 21
Account registration .................................................................... 21
Activate the Wi-Fi module ............................................................ 21
App pairing steps ......................................................................... 21
MAINTENANCE .............................................................................. 22
Draining and ushing the system ..................................................... 22
Relief valves .................................................................................... 22
Condensate discharge pipe ............................................................. 22
Anode replacement ......................................................................... 22
Water quality ................................................................................... 23
TROUBLESHOOTING ...................................................................... 23
Hot water use higher than anticipated ............................................. 23
Water discharge through the pressure relief valve ........................... 23
FAULTS AND PROTECTION ............................................................. 24
STANDARD WARRANTY ................................................................. 25
Warranty terms ................................................................................ 25
Warranty conditions ......................................................................... 25
Warranty exclusions ........................................................................ 26
OH&S Disclaimer ............................................................................. 27
CONTACT DETAILS ........................................................................ 27
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IMPORTANT SAFETY INFORMATION
Interpretation of marks and symbols
Failure to follow these instructions may lead to serious malfunctions of the device and danger to the user.
WARNING
Instructions marked with this symbol must
be followed. Failure to do so may lead to
product damage and harm to the user.
Instructions with this mark relate to
important installation requirements that
ensure the correct operation of the device.
🚫
FORBIDDEN
INFORMATION MARKED WITH THIS SYMBOL ARE FORBIDDEN.
FAILURE TO FOLLOW THIS INSTRUCTION MAY LEAD TO PRODUCT DAMAGE AND HARM TO THE USER.
WARNING
The water heater shall be installed in strict
accordance with local wiring regulations.
The power supply must have a grounding line.
Ensure an effective ground connection.
WARNING
The outlet water temperature of a water heater
is typically higher than the temperature indicated
on the display. Ensure that contact to hot water
directly leaving the appliance cannot occur.
🚫
FORBIDDEN
GROUND AND NEUTRAL LINES OF THE
POWER SUPPLY MUST NOT BE CONNECTED.
THE GROUND LINE SHALL NOT BE
CONNECTED TO GAS OR WATER
PIPES, LIGHTNING ARRESTERS
OR TELEPHONE LINES.
WARNING
This appliance must be installed with an
isolation switch to the power supply. This
switch must ensure full disconnection and
be in accordance with the wiring rules.
The water heater must be installed in a location
where suitable water drainage is possible.
WARNING
Install the water heater in strict accordance
with these installation instructions. If
the power cord is damaged, it must be
replaced by a qualied professional.
The water heater must be installed outside.
WARNING
Do not put hands or other items into
the air grid. This may cause injury
or damage to the appliance.
This appliance must be tted with the pressure
temperature relief valve (PTR valve) supplied
with the appliance. The PTR valve must be
tted directly to the appliance.
The PTR valve drain must be installed in
a continuously downward direction, be
open to the atmosphere, be free from
blockages, and the potential to frost.
WARNING
While bathing, children must be under
guidance of an adult. Children must
not play with the appliance.
WARNING
The PTR valve must be operated every six
months to remove lime deposits, and to
ensure that it is free from blockages.
WARNING
IF THE HOT WATER SYSTEM IS NOT USED FOR TWO WEEKS OR MORE, A QUANTITY OF HIGHLY FLAMMABLE HYDROGEN
GAS MAY ACCUMULATE IN THE WATER HEATER. TO DISSIPATE THIS GAS SAFELY, IT IS RECOMMENDED THAT A HOT TAP
BE TURNED ON FOR SEVERAL MINUTES OR UNTIL DISCHARGE OF GAS CEASES. USE A SINK, BASIN, OR BATH OUTLET,
BUT NOT A DISHWASHER, CLOTHES WASHER, OR OTHER APPLIANCE. DURING THIS PROCEDURE, THERE MUST BE NO
SMOKING, OPEN FLAME, OR ANY ELECTRICAL APPLIANCE OPERATING NEARBY. IF HYDROGEN IS DISCHARGED THROUGH
THE TAP, IT WILL PROBABLY MAKE AN UNUSUAL SOUND AS WITH AIR ESCAPING.
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1. Installation, service, or maintenance of this appliance must be carried out by a qualied professional. Failure to adhere to this may result in
damage to the appliance or other property, or cause injury.
2. Fit the appliance in accordance with this installation manual.
3. Be sure to use only certied parts and accessories in the installation of this appliance.
4. Install the product on a base that can hold the lled weight of the appliance.
5. Electrical work must be performed in accordance with all local standards and regulations, including AS/NZS3000, and the instructions in this
manual.
6. This appliance must be connected to a dedicated electrical circuit.
7. During installation, ensure that the ground wire is disconnected last.
8. If a refrigerant leak occurs, ventilate the area immediately. The refrigerant is ammable, so damage or injury is possible if it reaches an open
ame.
9. Be aware that the refrigerant contained in this appliance does not have an odour.
10. Do not accelerate the defrosting process or clean the evaporator when frosted. Only a qualied person should clean the evaporator.
11. Do not pierce or burn this appliance.
12. This appliance must be installed outside and be well ventilated. A gas leak in a poorly ventilated area could create an explosion risk.
13. Prevent insects and small animals entering the appliance. This may cause electrical shorts, malfunctions or re.
14. Only qualied personnel can handle, ll, purge and dispose of the refrigerant in this appliance.
15. If installed in a coastal or high sulfate gas region, corrosion will occur shortening the appliance life.
Loading and unloading requirements
1. This appliance shall be carefully handled during transport loading and unloading.
2. Ensure that the appliance is not dropped, bumped, or rolled during transportation as this could cause damage to the appliance, potentially
creating a refrigerant leak.
Transport requirements
1. Local transport regulations should be consulted to determine the maximum allowable appliance quantity or refrigerant (R290) volume that
can be transported at any one time.
Storage requirements
1. As this appliance contains a ammable refrigerant R290, its storage must be in accordance with local regulations.
2. The storage should ensure that there is no potential for damage to the appliance. Any damage could result in a refrigerant leak.
Scrapping and recovery requirements
1. Scrapping must only be carried out by a qualied professional. This professional must safely recover the appliance’s refrigerant before the
appliance is scrapped. Contact WULFE to correctly dispose of this appliance.
Draining and ushing the system
CAUTION
The system must be completely drained of water before any plumbing work is commenced. This will prevent damage to the
storage tank in the event of a vacuum or excessive pressure forming at the storage tank.
The heat pump hot water system should be drained and ushed every ve years during a major service of the unit.
1. Turn off and isolate the power supply to the electrical element.
2. Turn off the water supply to the water heater.
3. Release excess pressure from the tank by manually opening the pressure & temperature relief valve.
4. Disconnect the cold water supply pipe connection to the tank.
5. Fit a ½" exible drain pipe to the cold connection at the tank. Place the open end of the drain hose in a location where
it is safe for the hot water to drain away from the tank.
6. Manually open the pressure & temperature relief valve which will allow air into the tank and the water within the tank
will ow out via the exible drain pipe tted to the cold inlet connection. Hold the valve open until the tank is empty.
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TECHNICAL SPECIFICATIONS
Model WPW200M9 WPW330M9
Total water capacity 190L 330L
Rated voltage / frequency 220-240V/50Hz 220-240V/50Hz
Tank max pressure 700kPa 700kPa
Corrosion protection Magnesium rod Magnesium rod
Waterproof grade IPX4 IPX4
Performance (20°C/15°C Ambient air temperature, 15°C -55°C water temperature)
COP*¹@ 20°C/15°C 4.16 4.04
Power input of electric element 1500W 1500W
Rated power input of heat pump 780W 820W
Maximum power input of heat pump 1500W 1500W
Maximum power input 1500W 1500W
Average heating capacity by heat pump 3200W 3300W
Default temperature setting 60°C 60°C
Temperature setting range - with heater 60°C – 75°C 60°C – 75°C
Maximum temperature of the heat pump only 65°C 65°C
Maximum working pressure of refrigerant 1.0/3.3MPa 1.0/3.3MPa
Refrigerant type / weight R290/0.42kg R290/0.47kg
Sound pressure level*² 42dB(A) 42dB(A)
Ambient temperature for heat pump and element -7~45°C -7~45°C
Ambient temperature of heat pump -7~45°C -7~45°C
Water inlet and outlet connection Rp ¾” Rp ¾”
TPR valve connection Rp ¾” Rp ¾”
Drain & Water inlet connection Rp ¾” Rp ¾”
Product Dimensions 580 x 620 x 1746mm 710 x 740 x 1923mm
Packing dimension with pallet 695 x 695 x 2060mm 745 x 745 x 2263mm
Net/Gross weight 93/119kg 119/148kg
Filled weight of the appliance 282kg 449kg
*¹ The COP was measured under test conditions with an ambient air temperature of 20˚C/15˚C (Dry Bulb/Wet Bulb) and heating of the
water from 15˚C to 55˚C during water heater operation. COP will vary according to system conditions and is not an accurate indication of
system performance.
*² The noise level was measured at 2m from the water heater in Mute mode.
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INSTALLATION INSTRUCTIONS
Transporting the appliance
1. During transport or storage, the heat pump water heater should remain in undamaged packaging to prevent damage to the appliance.
2. During long periods of transport or storage, the heat pump water heater must be in an upright position.
3. For short distance transportation (under one hour), this product may be laid down within 1 hour as per indication on
packaging. If laid down, the appliance must be at an upright position for 4 hours prior to its initial startup.
Selection of installation site
1. Ensure the install location is stable and level, and that air can ow in and out freely, and will be minimally affected by wind.
2. The base or surface can support the lled weight of the appliance and the condensate water can be drained freely.
3. If installed on a base, ensure that this base is level to allow correct drainage via the condensate drain at the rear of the appliance.
4. The location or position of the appliance will not create nuisance noise for the
homeowners or neighbors, especially through proximity to bedrooms.
5. Ensure that the location allows condensate and PTR valves to be drained into an area that will not cause damage to the surrounding area.
6. There is sufficient space left for installation and maintenance of the appliance.
7. There is no strong electromagnetic interference around the appliance that may affect its control functions.
8. There are no corrosive vapors such as aerosol sprays, stain removers or household chemicals
near the install location. These vapors may corrode the appliance and its ttings.
9. Considerations have been made to prevent water pipes from freezing in colder regions.
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Installation dimensions and clearances
D
C
B
D
C
B
A
A
>300 mm
>300 mm
30°
30°
>10 mm
>10 mm
Air outlet
Air outlet
Air outlet
Condensate
drain
Condensate
drain
Air outlet
330L
D
C
B
D
C
B
A
A
>300 mm
>300 mm
30°
30°
>10 mm
>10 mm
Air outlet
Air outlet
Air outlet
Condensate
drain
Condensate
drain
Air outlet
200L
Model A B C D
WPW200M9 620 258 970 1746
WPW330M9 740 282 1119 1923
Note: This appliance must be installed in a location where it can be quickly and easily drained and moved to an area with at least 1000mm clearance
above it. This is necessary to allow the anodes to be removed for inspection and replacement during the ve-year service.
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DESCRIPTION OF PARTS AND COMPONENTS (200L)
200L heat pump layout
Hot water outlet
Condensate drain
Cold water inlet
PTR valve connection
Carton contents
Part Name Heat Pump Water Heater Instruction Manual PTR Valve
Quantity 1 1 1
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Exploded view of the 200L heat pump
20
20
20
13
15
17
14
16
19
18
1
9
8
12
6
11
5
4
3
2
7
10
1 Electrical box cover 11 Waterproof cover
2 Electronic control board 12 Heating element
3 Electrical box 13 Top cover
4 Four-way valve 14 Diversion air duct
5 Electronic expansion valve 15 Evaporator
6 Front shell 16 Support
7 Display panel and cover 17 DC motor
8 Control panel and screen 18 Fan blade
9 Compressor 19 Rear shell
10 Sensor pocket 20 Magnesium anodes
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DESCRIPTION OF PARTS AND COMPONENTS (330L)
330L heat pump layout
Hot water outlet
Condensate drain
Cold water inlet
PTR valve connection
Carton contents
Part Name Heat Pump Water Heater Instruction Manual PTR Valve
Quantity 1 1 1
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Exploded view of the 330L heat pump
20
20
20
13
15
17
14
16
19
18
1
9
8
6
5
4
3
2
7
10
12
11
1 Electrical box cover 11 Waterproof cover
2 Electronic control board 12 Heating element
3 Electrical box 13 Top cover
4 Four-way valve 14 Diversion air duct
5 Electronic expansion valve 15 Evaporator
6 Front shell 16 Support
7 Display panel and cover 17 DC motor
8 Control panel and screen 18 Fan blade
9 Compressor 19 Rear shell
10 Sensor pocket 20 Magnesium anodes
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PLUMBING INSTALLATION
WARNING
THIS APPLIANCE MAY DELIVER WATER AT HIGH TEMPERATURE. REFER TO THE PLUMBING CODE OF AUSTRALIA (PCA),
LOCAL REQUIREMENTS AND INSTALLATION INSTRUCTIONS TO DETERMINE IF ADDITIONAL DELIVERY TEMPERATURE
CONTROL IS REQUIRED.
This installation should only be performed by an approved professional with suitable experience and licenses, authorised by
Energie Group Australia Pty Ltd to conduct the work.
1. The water heater must be installed:
a. by licensed trades people.
b. in accordance with all local codes and regulations and
standards including AS/NZS3500.4, AS/NZS 3000, and
the Plumbing Code of Australia (PCA).
2. The inlet water pressure of water supply must be between
100kPa – 500kPa.
3. Inlet water connections: An isolating and non-return valve must
be installed on the inlet to the appliance. If the supply pressure
could exceed 500kPa, a pressure limiting valve must be installed
on the cold-water inlet. If a cold water expansion control valve
(ECV) is required by local regulations, a valve of a maximum
of 600kPa can be tted. The correctly sized pressure limiting
valve should also be tted as per the ECV manufacturers
specications. If no ECV is tted, a pressure limiting valve of a
maximum of 500kPa should be tted.
4. The cold-water inlet to the appliance must have a line lter,
non-return valve and isolating valve tted. Combination valves of
these functions are also suitable.
5. Outlet water connections: A thermostatic mixing or tempering
valve must be used when hot water is supplied to xtures used
for sanitary use (i.e. bathrooms) according to AS/NZS 3500.4
requirements.
6. For ease of assembly and disassembly of the appliance, it is
recommended that mechanical joints are used to connect to the
water heater.
7. The water inlet and outlet pipes must be tted to as per the
labels at the hot and cold-water connections.
8. To avoid damage to the appliance, the inlet water temperature
should remain between 10-40°C.
9. Before lling the tank, make sure that the cold-water inlet and
hot- water outlet of the appliance are open, along with the
farthest hot water xture are opened. The appliance will be
correctly lled once water ows continuously from this xture
without air bubbles. Venting through the PTR could cause
premature failure of the valve.
10. If there is a risk of freezing, hot and cold water pipes connected
to the appliance must be insulated with 20mm insulation. Failure
to adhere to this may result in a voided warranty if damage due
to freezing occurs.
11. In accordance with safety rules, a PTR valve (700kPa, 99°C,
Rp¾″) must be installed directly into the PTR valve connection
on the appliance. Never block the outlet of the safety valve or its
drain line for any reason.
Piping installation diagram
Stop Valve
Cold Water
Inlet
Hot Water
Outlet
Water Outlet
Check Valve
Check Valve
220-240V
50Hz
Condensate
Drain Hole
Water Outlet
of PTR Valve
Thermostatic
Valve
Pressure
Relief Valve
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Seismic strapping
FOR NEW ZEALAND INSTALLS ONLY
The Plumbing & Drainage standard (AS/NZS 3500.4) requires all storage
water heaters in New Zealand to be installed with seismic restraints to
avoid damage or personal injury if a seismic event should occur.
To meet this requirement this appliance should be tted with three
stainless steel straps, 25mm wide x 1mm thick.
These straps should be tted as per the following instructions:
• Top strap: Under the front cover, and no more than 100mm from the top the painted cylinder section of the appliance
• Middle strap: Under the front cover, at the center of the painted cylinder section of the appliance
• Bottom strap: Below the front cover, and no more than 100mm from the bottom the painted cylinder section of the appliance
Seismic straps
<100mm
<100mm
<100mm <100mm
330L200L
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ELECTRICAL INSTALLATION
CAUTION
In order to avoid inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external
switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility (off-peak
electrical line).
Electrical safety requirements
1. The installation, service or repair of the electrical components of this appliance must be completed:
a. by licensed trades people.
b. in accordance with all local codes and regulations and standards AS/NZS 3000.
2. The surrounding conditions (ambient temperature, direct sunlight and rainwater) shall be considered during electrical wiring, with effective
protective measures taken to suit the environment.
3. Materials that are certied to local standards must be used in the installation of this appliance.
4. The appliance must be reliably earthed.
5. The appliance is equipped with a 10A plug and cord that enables connection to power via an RCD
protected weatherproof power outlet on a common electrical circuit.
COMMISSIONING CHECK LIST
System location — ensure that
F
The location where the base of the water heater is located is sufciently compact to avoid subsidence when the system is
lled with water.
F
Enough room has been allowed for service and maintenance of the water heater.
F
The system has been installed in a location that allows enough ventilation.
F
The location is free from any corrosive materials or chemicals.
F
The location is free from any excessive dust or material that can become airborne.
Water system piping
F
Temperature and pressure relief valve (PTR) is properly installed with a discharge pipe plumbed to suitable drain.
F
Check that all plumbing connections including piping, valves and ttings are properly installed and free of leaks.
F
The system is completely lled with water and all air is drained from the tank and piping.
F
The tempering valve has been installed per manufacturer’s instructions and the output water temperature is in the range
required by local authorities.
F
The condensate drain line is installed and plumbed to suitable drain.
F
All hot water lines are appropriately insulated and protected from UV degradation.
Electrical connections
F
The water heater is connected to a supply that has a voltage between 220-240 VAC.
F
All hard wiring complies with all local applicable codes and the requirements of this guide.
F
The water heater and electrical supply are properly grounded.
F
A Residual Current Device (RCD) has been installed.
WPW330M9
WPW200M9
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OPERATION AND FUNCTIONS
Functions and protections
A. Electrical leakage protection
This appliance features an electricity leakage protection function.
B. Compressor protection
When switched on, the appliance will take approximately 3 minutes to start the compressor for heat pump heating.
C. Automatic defrosting function
The defrosting mode is automatically activated if the outdoor temperature is low and the compressor has run for some time.
D. Overload protection
The working load of the compressor will be high in warm ambient air temperatures. To meet hot water requirements and to
lengthen appliance life, this product automatically adjusts the fan speed to ensure reliable operation of the compressor.
E. Anti-freezing function
The heat pump maintains a minimum temperature to avoid damage to the appliance caused by freezing.
F. Default temperature
The default temperature setting is 60°C.
Display screen
24h
AUTO BOOST
°
C
ACT
HW
SET
31/12/2025 12:34
65
Current date
Set temperature
Actual temperature
Mode indicator Boost indicator
Current time Operation icons
Tank volume indicator
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Description of the icons
Symbol Description
Rotary Dial
In the OFF state, simply press the rotary dial to turn the machine on.
Hold down the rotary dial for 6 seconds to power off the machine.
Menu Button
Enter the menu.
Return Button
Return to the last operation or screen.
Child Lock
In the child lock state, the mode, temperature and other settings cannot be performed.
Double click the rotary dial to exit the child lock state, then you can set other functions.
Boost
Boost Mode
Heat pump and backup elements heat simultaneously for a faster recovery time.
The heat pump stops and the electric heating starts.This function is
effective once, heating to the set temperature, automatic exit.
Mode
Working Mode Selection
The AUTO / TIMER / ELEC / MUTE mode can be selected
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Symbol Description
AUTO
24h
Automatic Mode
This mode ensures optimal management of both the heat pump and backup element
to deliver consistent comfort. You can adjust the compressor’s maximum continuous
working time (HP Duration) in the installer settings to suit your preferences.
TIMER
Timer Mode
This mode prioritises heat pump heating. Users can input timer settings; however, if
the set time starts and ends simultaneously, the function becomes invalid
ELEC
Electrical Heating Mode
In this mode, the backup element serves as the sole heat source. This function guarantees
hot water supply in instances where the heat pump is not functioning properly.
MUTE
Mute/night Mode
During the designated mute time, the system operates with reduced noise levels. Please note that
the system’s performance may be adjusted during this period due to internal system changes.
STANDARD
RECOVERY
Standard Recovery Mode
Standard operating program for maximum efciency.
FAST
RECOVERY
Fast Recovery Mode
This mode provides rapid hot water recovery, ideal for larger families.
Heat Pump Operating Indicator
This icon signies that the heat pump is currently operational.
Auxiliary Electrical Heater Indicator
This icon signies that the auxiliary electrical heating element is actively
engaged, utilizing electrical energy to heat the water.
Wi-Fi Function
This icon signies that wireless communication is in operation.
HW
Hot Water Volume Display
This feature visually indicates the amount of water present in the tank,
allowing users to easily monitor the current volume.
Note: Under certain conditions, TIMER mode may result in shortages of hot water if the ambient air temperature is low.
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Initial power on
Current time
12
34
: :
00
03 192024
– –
Target temperature
˚C
65
Set the target heating temperature
35˚C–75˚C adjustable
Temp unit
°C
°F
24h
AUTO BOOST
°
C
HW
SET
31/12/2025 23:45
65
Figure 1 Figure 2 Figure 3 Figure 4
When the device is powered on for the rst time, the screen lights up and enters startup mode. Begin setup by selecting the initial settings. Adjust the
current time, set the temperature unit (℃/℉), and set the target temperature by turning the rotary dial. Press the rotary dial to conrm each selection.
Set the temperature to 60°C (AUTO - Standard Recovery mode is set by default).
Subsequent power cycles will retain the previous settings unless the user chooses to restore the initial conguration.
Temperature setting
While on the interface depicted in Figure 3, users can adjust the temperature by turning the rotary dial clockwise or anti-clockwise. Settings will be
automatically conrmed upon completion.
Screen lighting time
On the home screen (Figure 4), the display screen will turn off after 30 seconds of inactivity. Press any key to illuminate the screen again. If no
operations are performed for 6 seconds on a non-home screen, the display will revert to the previous screen until the home screen is displayed.
Boost mode
Menu
Boost
Mode
Information
Settings
Boost
Boost
Off
On
Electric heating, effective once.
Figure 5 Figure 6
Click the Menu button to enter the Menu, select BOOST (Figure 5) by turning the rotary dial, click the rotary dial, select ON/OFF, and then click the
rotary dial to conrm the function is on/off.
Auto mode
Provide hot water for 24h
AUTO
TIMER ELEC
24h
MUTE
STANDARD
RECOVERY
FAST
RECOVERY
Tips
Setting
succeeded
Auto
Fast Recovery
Standard Recovery
Standard operating program
for maximum efficiency.
Figure 7 Figure 8 Figure 9
After selecting AUTO by pressing the rotary dial, press the rotary dial to select Standard Recovery, and then rotate the dial to select FAST RECOVERY.
Press the rotary dial to conrm the setting.
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Timer mode
Within the AUTO operation mode, select TIMER to access the TIMER program interface. Use the rotary dial to choose the heating schedule and click
to conrm.
Same heating schedule
Provide hot water for 24h
AUTO
TIMER ELEC
24h
MUTE
STANDARD
RECOVERY
FAST
RECOVERY
11 00: 15
Time 1
00:–
11 00: 15
Time 2
00:–
11 00: 15
Time 3
00:–
OK
Timer programming
Heating only during the set time period.
Same heating schedule every day.
Different heating schedule
Same heating schedule
Timer
Fast Recovery
Standard Recovery
Standard operating program
for maximum efficiency.
Figure 10 Figure 11 Figure 12 Figure 13
If “Same heating schedule” is selected, users can establish up to 3 distinct time periods (refer to Figure 12). During time setup, press the Back button
to exit the time selection mode. Turn the rotary dial to adjust time values and click to re-enter the time selection mode. After successfully setting the
time, set the heating mode. Time periods cannot span across nights. If the start and end times coincide, this function is disabled. The default setting
is AUTO. After conguring the time, users must click OK to conrm, otherwise, the set time will not be saved.
Different heating schedule
Timer programming
Heating only during the set time period.
Same heating schedule every day.
Dierent heating schedule
Same heating schedule
11 00: 15
Time 1
00:–
Rest of the weekPeriod 2
11 00: 15
Time 2
00:–
11 00: 15
Time 3
00:–
OK
11 00: 15
Time 1
00:–
Mon WedPeriod 1 –
11 00: 15
Time 2
00:–
11 00: 15
Time 3
00:–
OK
Continue
Timer
Fast Recovery
Standard Recovery
Standard operating program
for maximum efficiency.
Figure 14 Figure 15 Figure 16 Figure 17
This mode operates similarly to “Same heating schedule,” but users can specify the day of the week and duration for heating. By default, the schedule
starts on Monday (refer to Figure 15). After successfully setting the time, set the heating mode. Cross-week selection is not allowed. For instance, if
Sunday is chosen as the start day, only Sunday can be selected as the end day.
Electric mode
AUTO
24h
Electric heating, heat pump disabled
TIMER ELEC
MUTE
STANDARD
RECOVERY
FAST
RECOVERY
Tips
Setting
succeeded
Figure 18 Figure 19
This mode functions identically to AUTO.
Mute mode
Reduce running noise
AUTO
TIMER ELEC
24h
MUTE
STANDARD
RECOVERY
FAST
RECOVERY
Tips
Setting
succeeded
11 00: 15
Time
00:–
Mute
Set the mute time. During the time period,
the machine operates with low noise and
the performance may change due to
system changes.
OK
Figure 20 Figure 21 Figure 22
Within the AUTO operation mode, select MUTE to access the Mute interface. Users can set the time and duration on the next screen. Click OK to
conrm the settings; otherwise, they will not be saved. When MUTE mode is activated, the mode indicator will become solid blue. To deactivate the
function, click MUTE mode again. Mute cannot be activated simultaneously with the Fan Speed function.
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Wi-Fi setup and smartphone app guide
Requirements: Bring your own smart phone and wireless router (internet connection required).
App download
Search for “Smart Life” in the Apple App Store or Google Play Store, or scan the provided QR code to download the app.
Account registration
After the app is installed, you’ll need to create an account to use it. After launching the app, click on “Register” to register your account and log in.
Activate the Wi-Fi module
Power on the control panel. On the display, navigate to Settings > Connect > Wi-Fi Factory Reset to activate the Wi-Fi module (the Wi-Fi icon will ash).
App pairing steps
1. In the app, go to the device list and tap Add Device.
2. Choose Large Household Appliances, then select Water Heater (BLE+WiFi).
3. Select your 2.4GHz Wi-Fi network, enter the password, and tap Next.
4. Follow the on-screen instructions to complete device pairing.
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MAINTENANCE
The heat pump water heater is designed so that there is little to do in the way of regular system maintenance.
WARNING
Personally inspecting or servicing any part of the system is not recommended.
Shut down the machine and cut off the power before any work commences.
Maintenance operations are important to guarantee optimum performance and extend the life of the appliance.
Draining and ushing the system
CAUTION
The system must be completely drained of water before any plumbing work is commenced. This will prevent damage to the
storage tank in the event of a vacuum or excessive pressure forming at the storage tank.
The heat pump hot water system should be drained and ushed every ve years during a major service of the unit.
1. Turn off and isolate the power supply to the electrical element.
2. Turn off the water supply to the water heater.
3. Release excess pressure from the tank by manually opening the pressure & temperature relief valve.
4. Disconnect the cold water supply pipe connection to the tank.
5. Fit a ½" exible drain pipe to the cold connection at the tank. Place the open end of the drain hose in a location where
it is safe for the hot water to drain away from the tank.
6. Manually open the pressure & temperature relief valve which will allow air into the tank and the water within the tank
will ow out via the exible drain pipe tted to the cold inlet connection. Hold the valve open until the tank is empty.
Relief valves
The lever on the relief valves should be operated at least every six months. Failure to do so may result in failure of the tank.
If water does not discharge freely from the valves they should be checked and possibly replaced. The relief valves and relief
valve drain lines must not be blocked. Some water may discharge during each heating cycle.
Every ve years all safety valves should be replaced to ensure the continued life and operational safety of the system. In
locations where the potable water has a Total Dissolved Solids (TDS) of greater than 600ppmn it is recommended to replace
all safety valves every three years.
Condensate discharge pipe
Check the pipe regularly for cleanliness.
Any obstruction may cause poor condensate
ow or cause the accumulation of water
in the heat pump plastic base.
Anode replacement
The high quality vitreous enamel lined, low carbon
steel tank has three sacricial anodes for long tank
life. These anodes should be inspected every few
years and replaced when they have worn out.
As a minimum it is recommended that the
anodes be changed every ve years.
Magnesium anodes
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Water quality
Water supply froman unltered water source that may be highly conductive or have a high mineral content may void the system warranty.
The following characteristics should not be exceeded in order for the warranty to be conditions not to be breached.
Water Properties Acceptable Levels
Total hardness 200 mg/litre or ppm
Total Dissolved Solids (TDS) 600 mg/litre or ppm 250 mg/litre or ppm
Chloride 10 mg/litre or ppm 150 mg/litre or ppm
Magnesium Min 6.5 to Max 8 .5
Sodium 850 μS/cm
pH Min 6.5 to Max 8 .5
Electrical conductivity 850 μS/cm
WARNING
A breach of this condition may void the warranty in the event of damage
caused by water quality exceeding these characteristics.
TROUBLESHOOTING
If there is not enough hot water we recommend that the following points are considered as part of the service call. The most obvious reasons for a
lack of hot water could be one of the following.
Hot water use higher than anticipated
Often the hot water usage of showers, washing machines and dishwashers is underestimated by the customer. Review these appliances to determine
if the daily usage is greater than the storage volume of the water heater. Depending on the model of your system, your tank contains a volume of either
200 or 330L of hot water. If the demand exceeds the stored volume, there may be periods where the water temperature is slightly lower than normal.
It is also advisable to inspect hot water tap washers etc. for leakage and replace if necessary.
Water discharge through the pressure relief valve
All heat pump water heaters have two pressure valves located within the system conguration. The cold water expansion control valve (ECV), located
in the cold water supply pipe, may release a small amount of water from time to time during the heating cycle of the system. The water discharge is
water expanding due to the heating process. Normally the discharge will be less than 10 litres per day. The pressure & temperature valve, located on
the storage tank, may also release a small expansion discharge.
It is normal for the Expansion Control Valve (ECV) to drip water when heating. If there is a discharge of more than 10 litres per day from any of the
systems valves, it indicates there may be a problem with the valve or an increased water supply pressure. Contact your authorised WULFE dealer or
installation service provider as soon as possible.
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FAULTS AND PROTECTION
Code Fault Type Description Resolution
F2
Compressor
Operating temperature protection.
Please call WULFE
to resolve the issue.
F3 Air exhaust temperature protection.
F5 Evaporation high temperature protection.
F6 Compressor over-current Over-current protection.
E1 Electricity leakage alarm
The system will automatically cut
power if any line fault occurs.
E2 Over temperature alarm The actual water temperature ≥ 85°C.
E3 Inner temperature sensor
If short circuit or circuit break occurs to the sensor.
E4 Ambient temperature sensor
E5 Evaporation temperature sensor
E6 Air exhaust temperature sensor
ED Air intake temperature sensor
E7 Communication fault
Abnormal communication between
main control and display panel.
E8 Pressure switch protection Action of the pressure switch at the exhaust outlet.
E9 Ambient temperature protection Ambient or outdoor temperature < -7°C or > 45°C.
EF Off-peak power switching signal
If not received the off-peak signal when selecting
switch signals by power companies.
L7 Fan
Fan blade is stuck or fan and control
panel communication failure.
P1
Transient hardware overcurrent of
the compressor phase current
The MCU detects a low level input at the FO port
or a bus current greater than the 19.4A peak
threshold set by the MCU internal comparator
Power on or off the device again. The fault is rectied
P2
Compressor phase current
software transient overcurrent
The instantaneous output current is greater than 17A
When the current is less than the set protection value,
the system automatically recovers after 20 seconds
P3 The heat sink (IPM) temperature is too high IPM module temperature > 100°C
60 seconds later, the MCU detects that the IPM module
temperature is lower than 85°C and automatically recovers
P4 Input overow load
The input current RMS exceeds 18A or the
peak output current exceeds 17A
The compressor automatically recovers after shutdown
P5 Undervoltage protection Bus voltage below 200V lasts for 5ms
If the VDC is greater than or equal to 210V after the
compressor is stopped for 20 seconds, the fault is rectied
P6 Over Voltage Protection PFC voltage or bus voltage VDC greater than 390V for 5ms
After the compressor is stopped for 20 seconds,
the fault is rectied if the VDC≤380V
P7
The communication between the main
control chip and the driver chip is abnormal
The master control and driver cannot receive
data or a data error persists for 2 minutes
After receiving the communication from the other party,
it automatically recovers and the fault is eliminated
P8
The current detection on the frequency
conversion side is abnormal
Before the compressor is in operation, there is a 10-20%
deviation between the AD value of the incoming voltage
detected by the sampling circuit and the AD value of 1.65V
The circuit is repaired and then powered on again
PB Compressor out of step
The actual running speed of the compressor is
less than 50% or more than 120% of the target
speed of the drive for more than 5S
Detect normal fault elimination
PD
Instantaneous Software Overow
on the rectier side
The instantaneous value of the input current is greater than
30A for 3 times, and each PWM cycle is detected once
After the compressor is stopped for 20 seconds, the
current is less than 30A and automatically recovers.
Power off and restart. The fault is rectied
PF
Transient hardware overcurrent
on the rectier side
The instantaneous input current is
greater than 31A for four times
The compressor automatically recovers when the
current is less than 31A after 20 seconds of shutdown.
Power off and restart. The fault is rectied
This symbol on the product or on its packaging indicates that this product is not to be treated as regular household waste.
It must be taken to a recycling collection point for electronic equipment.
By properly disposing of this product, you are contributing to the preservation of the environment and the wellbeing of your
fellow citizens. Improper disposal is hazardous to health and environment.
You can obtain further information on how to dispose of this product correctly by calling WULFE.
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STANDARD WARRANTY
Warranty terms
This warranty is given by Energie Group Australia Pty Ltd in relation to WULFE Heat Pump Hot Water Systems (the Product).
The benets conferred by this warranty are in addition to all other legal rights and remedies of the Customer in respect of the Product. Given
installation and application is in accordance with the manufacturer’s specications and instructions, the Product and components are warranted
by WULFE for the cost of labour and components in the event of defects arising from faulty materials and/or workmanship in accordance with the
warranty conditions and exclusions stated in this document.
Where the Product is installed outside the boundaries of a Capital City Metropolitan area or where the Product is installed outside a 25km radius of a
WULFE Dealer business address, the cost of transport, insurance and travelling will be charged to the consumer.
For all new Product purchases through public sales auctions, internet and/or other electronic sales auctions or remote offerings, the warranty for the
Product is the responsibility of the dealer or reseller of the Product, and not of WULFE.
Warranty of the Product will remain with the Product for the warranty coverage period.
Warranty conditions
The initial point of contact for all Warranty claims is the WULFE Dealer from whom the Product was purchased.
All warranty claims must be reported to WULFE no later than 14 days from the date the fault is reported to the WULFE Dealer. All terms of this warranty
are effective from the date of installation of the Product and the attending service person reserves the right to verify this date by requesting a copy
of the certicate of compliance
1
, installation record issued by an appropriately qualied installer or proof of purchase prior to the commencement of
any warranty work.
The Product must have been installed, commissioned, serviced, repaired and removed by a licensed gastter or plumber in accordance with the
manufacturer’s installation instructions, current AS/NZS 3000, AS/NZS 3500, AS/NZS 5601, local regulations and municipal building codes by
persons authorised by local regulations to do so. Cost of labour or materials to remedy an installation that does not comply with these requirements
will be at the express cost of the installer.
The Product must be operated and maintained in accordance with WULFE’s operating instructions. This warranty only applies to the Product as
supplied by WULFE and does not apply to any additional electrical and/or plumbing parts supplied by the installer. Where the appliance has not
been sited in accordance the installation instructions or installed such that normal service access is difcult, a service charge may apply. If, at the
discretion of the attending service person, access with is assessed as dangerous, service will be refused.
Any work required to gain reasonable access to the appliance will be chargeable to the customer by the attending service person including, but not
limited to, removal of cupboards, doors, walls, or the use of special equipment to move components to oor level.
The Product is covered for the indicated period from the date of installation. Should a part of the complete Product be replaced during this period,
only the balance of the original warranty will continue to remain effective.
This warranty applies to the Product when it is connected directly to a reticulated water supply from a state approved water utility.
This warranty does not apply if the Product is connected to any alternative water supplies if the water chemistry and impurity levels of alternative
water supplies exceed the limits specied in the Water Properties Table on page 23.
Examples of alternative water supplies include private bore water, water from private dams and water supplied from a reticulated water supply but
where the water chemistry is deliberately altered before supplying the water heater. Should the Product be installed in a regional location where
regular ushing is required due to sediment build-up, the drain cock for ushing must be tted at the time of installation at customer expense. A
warranty will apply to rain water tanks, as alternative water supply, ONLY in circumstances where rain water is ltered and free of any physical or
sediment debris and water quality does not exceed the limits specied in the Water Properties Table on page 23.
Component manufacturers are at liberty to alter the design or construction of the components notwithstanding that the Product may have been sold
by description or sample, even though alterations made have been introduced from the date of contract and the date of delivery provided that the
Products are of the same or similar quality and are t for the purposes for which they are purchased. Such alterations shall not constitute a defect in
design or construction under this warranty.
WULFE reserves the right to alter the design or construction of the Product within allowance of the relevant Standard(s), industrial and State and
Territory legislation without notice. WULFE warrants to the original purchaser, or for Product purchased from a Reseller, to the original end user, that
the Product will be free from any defects in materials and workmanship from the date of shipment or invoice or, if longer, the period stated in this
policy in accordance with the Warranty Coverage table on page 26.
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During the warranty period, WULFE will, at its option, apply one of the three following remedies:
i. provide replacement parts necessary to repair the Product,
ii. replace the Product with same Product or similar approved newer design,
iii. refund the amount purchaser paid, LESS DEPRECIATION, upon its return.
WULFE or a WULFE Dealer will provide labour to resolve warranty issues during the warranty period. Repair service shall be available at the purchaser’s
location. WULFE will determine how and where repair services are provided, and the purchaser may, at WULFE’s reasonable cost, be required to deliver
product to an authorised location.
Replacement parts and/or Products will be new or serviceably used, comparable in function and performance to the original part or Product and
warranted for the remainder of the original warranty period. Purchasing additional Products from WULFE does not extend your warranty period.
If WULFE requires the return of defective parts/Products, the WULFE Dealer/purchaser shall return them within 14 days of receiving replacement
parts. Failure to return defective parts will attract charges for replaced parts/system and their shipment to the WULFE Dealer/purchaser.
WULFE offers the following Warranty Coverage on all models:
Component
Warranty Coverage
Parts Warranty Labour Warranty
Tank Cylinder*
1
7 year 2 year
Compressor 5 year 2 year
Electrical components 5 year 2 year
PTR valve and ECV 1 year 1 year
Installer supplied valves and ttings N/A N/A
*
1
conditional after 5 years that all anodes, PTR and ECV valves have been replaced prior to 5 years from installation.
NOTE: Without limiting the periods shown in the table, a 5-year whole-of-product warranty applies where a rebate has been received under Solar Victoria’s Solar Homes
Program for a water heater installed from 1 JULY 2023. Proof of receipt of the rebate is required to be produced at the time of the service call.
Warranty exclusions
The following exclusions may cause the warranty to become void, and may incur a service charge and cost of parts that may be required.
1. Accidental damage, failure due to misuse, abuse and accidents.
2. Failure due to incorrect installation and/or attempts to repair the Product other than by an WULFE Dealer or approved service personnel.
3. Failure to install, commission, service, repair and remove the Product in accordance with the manufacturer’s installation instructions, current
AS/NZS 3000, AS/NZS 3500, AS/NZS 5601, local regulations and municipal building codes by persons authorised to do so.
4. Failure due to use of parts other than WULFE branded/approved parts.
5. Where the tank or piping system leaks or fails to operate normally due to frost or freezing.
6. Where the Product component has failed directly or indirectly as a result of excessive water pressure, negative pressure (partial vacuum),
corrosive atmosphere, faulty plumbing and/or electrical wiring, or major variations in electrical energy supply.
7. Where the water stored in the cylinder exceeds at any time levels as detailed in this document.
8. Any serial tags/stickers on any of the components are removed or defaced.
9. The Product is relocated from its original point of installation.
10. This warranty does not cover:
a. claim for damage to walls, foundations, gardens, etc. or any other consequential loss or inconvenience either directly or indirectly due
to leakage from the water heating system or any other matter related to the system or its operation.
b. the effects of sludge/sediment as a result of connection to a water supply from suitably ltered or treated sources e.g. spring, dam,
bore or river.
11. Consequential damage or any incident caused by a breach of the requirements as set out in this document.
12. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund
for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
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OH&S Disclaimer
WULFE and its Authorised Dealers work with and recommend various installation and plumbing companies to install, test and certify correct operation
of solar hot water systems or the Product. WULFE is a supplier of systems only.
Each installation must be covered by the installer’s insurances, commercial terms and conditions and by the applicable OH&S legislation. Each person
that installs assembles or services must comply with all OH&S requirements relevant to the type of work being conducted including, but not limited
to, plumbing work, work on heights exceeding 2.5m and electrical work.
The customer must ensure that it complies with all its OH&S obligations. This warranty will be void if these conditions are not met.
CONTACT DETAILS
For further information, please call one of the following phone numbers from anywhere in Australia:
Energie Group Australia Pty Ltd For after sales service: 1300 825 143
For sales or new product: 1300 314 173
sales@ega.energy
www.energiegroup.au
Head Ofce Energie Group Australia Pty Ltd
460 Victoria Road
Malaga WA 6090
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Produkt Specifikationer
| Mærke: | Wulfe |
| Kategori: | Varmeapparat |
| Model: | WPW330M9 |
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