FLIR DNR408R3 Manual


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Instruction Manual
DNR400 SERIES
Instruction Manual
DNR400 SERIES
#LX400022; r.16694/30364; en-US iii
Thank you for purchasing this product. FLIR is committed to providing our customers with a high quality,
reliable security solution.
This manual refers to the following models:
DNR408 (8-channel)
DNR416 (16-channel)
For the latest online manual, downloads and product updates, and to learn about our complete line of
accessory products, please visit our website at:
www.flirsecurity.com/pro
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE
COVER. NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral
triangle, is intended to alert the user to the presence of uninsulated
"dangerous voltage" within the product’s enclosure that may be of
sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to
alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying
the appliance.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS
UNIT TO RAIN OR MOISTURE.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF THE PLUG
TO THE WIDE SLOT AND FULLY INSERT.
#LX400022; r.16694/30364; en-US iv
Table of contents
13.4.2 Viewing Backup Files on Mac ......................................... 34
14 Managing Passwords and User Accounts........................................... 37
14.1 Changing Passwords............................................................... 37
14.2 Adding Users ......................................................................... 37
14.3 Modifying Users ..................................................................... 38
14.4 Deleting Users ....................................................................... 38
14.5 Account Groups ..................................................................... 38
14.6 Adding Groups ....................................................................... 39
14.7 Modifying Groups ................................................................... 39
14.8 Deleting Groups ..................................................................... 39
15 Using the Main Menu ....................................................................... 41
15.1 Camera ................................................................................ 41
15.1.1 Remote Device ............................................................ 41
15.1.2 Viewing Camera Status ................................................. 41
15.1.3 Viewing Camera Firmware Versions ................................. 42
15.1.4 Upgrading Camera Firmware .......................................... 42
15.1.5 Recording................................................................... 43
15.1.6 Configuring Recording Quality......................................... 43
15.1.7 Configuring Audio Recording .......................................... 44
15.1.8 Configuring Snapshot Recording Settings.......................... 45
15.1.9 Creating Custom Channel Names.................................... 46
15.2 Info ...................................................................................... 47
15.2.1 HDD Info .................................................................... 47
15.2.2 Record Info................................................................. 47
15.2.3 Version ...................................................................... 48
15.2.4 Event Info ................................................................... 48
15.2.5 Online Users ............................................................... 49
15.2.6 Load.......................................................................... 49
15.2.7 Test........................................................................... 49
15.2.8 BPS .......................................................................... 50
15.2.9 Log ........................................................................... 50
15.3 Setting.................................................................................. 51
15.3.1 Network ..................................................................... 51
15.3.2 Selecting DHCP or Static IP Address (TCP/IP) .................... 51
15.3.3 Configuring System Ports (Connection)............................. 52
15.3.4 Configuring DDNS Settings ............................................ 52
15.3.5 Configuring Email Alerts ................................................ 53
15.3.6 Configuring Switch Settings (Advanced)............................ 54
15.3.7 Event......................................................................... 54
15.3.8 Configuring Motion Detection.......................................... 55
15.3.9 Configuring Video Loss Settings ...................................... 56
15.3.10 Configuring Alarm Input Devices...................................... 57
15.3.11 Controlling Alarm Output Devices .................................... 58
15.3.12 Configuring Hard Drive Warnings..................................... 59
15.3.13 Configuring Network Warnings ........................................ 59
15.3.14 Storage...................................................................... 60
15.3.15 Configuring the Video Recording Schedule ........................ 60
15.3.16 Configuring Pre-Recording ............................................. 61
15.3.17 Configuring the Snapshot Schedule ................................. 61
15.3.18 Configuring Holidays..................................................... 62
15.3.19 Formatting the Hard Drive .............................................. 63
15.3.20 Configuring Hard Drive Type ........................................... 63
15.3.21 Setting up Hard Drive Mirroring (Advanced) ....................... 64
15.3.22 Configuring Hard Drive Groups (Advanced) ....................... 65
15.3.23 Configuring General System Settings ............................... 67
#LX400022; r.16694/30364; en-US vi
Table of contents
22.3 Formatting Hard Drives .......................................................... 155
23 Troubleshooting ............................................................................ 157
24 DNR400 Series System Specifications ............................................. 159
24.1 System ............................................................................... 159
24.2 Inputs/Outputs ..................................................................... 159
24.3 Display ............................................................................... 159
24.4 Recording ........................................................................... 159
24.5 Playback and Backup ............................................................ 160
24.6 Storage & Archive ................................................................. 160
24.7 Connectivity......................................................................... 160
24.8 General .............................................................................. 160
24.9 Recording Resolution (Pixels) & Speed (FPS Frames per
second) .............................................................................. 161
25 Notices......................................................................................... 162
25.1 FCC Class A Notice .............................................................. 162
#LX400022; r.16694/30364; en-US ix
Important Safeguards
1
In addition to the careful attention devoted to quality standards in the manufacturing
process of your product, safety is a major factor in the design of every instrument. How-
ever, safety is your responsibility too. This sheet lists important information that will help
to ensure your enjoyment and proper use of the product and accessory equipment.
Please read them carefully before operating and using your product.
1.1 General Precautions
1. All warnings and instructions in this manual should be followed.
2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol deter-
gents. Use a water-dampened cloth for cleaning.
3. Do not use this product in humid or wet places.
4. Keep enough space around the product for ventilation. Slots and openings in the
storage cabinet should not be blocked.
5. It is highly recommended to connect the product to a surge protector to protect from
damage caused by electrical surges. It is also recommended to connect the product
to an uninterruptible power supply (UPS), which has an internal battery that will keep
the product running in the event of a power outage.
CAUTION
Maintain electrical safety. Power line operated equipment or accessories connected to this product
should bear the UL listing mark or CSA certification mark on the accessory itself and should not be
modified so as to defeat the safety features. This will help avoid any potential hazard from electrical
shock or fire. If in doubt, contact qualified service personnel.
1.2 Installation
1. All the safety and operating instructions should beRead and Follow Instructions -
read before the product is operated. Follow all operating instructions.
2. The safety and operating instructions should be retained forRetain Instructions -
future reference.
3. Comply with all warnings on the product and in the operatingHeed Warnings -
instructions.
4. Polarization - Do not defeat the safety purpose of the polarized or grounding-type
plug.
A polarized plug has two blades with one wider than the other.
A grounding type plug has two blades and a third grounding prong.
The wide blade or the third prong are provided for your safety.
If the provided plug does not fit into your outlet, consult an electrician for replacement
of the obsolete outlet.
5. Power Sources - This product should be operated only from the type of power
source indicated on the marking label. If you are not sure of the type of power sup-
plied to your location, consult your video dealer or local power company. For products
intended to operate from battery power, or other sources, refer to the operating
instructions.
#LX400022; r.16694/30364; en-US 1
Important Safeguards
1
2. Unplug this product from the wall outlet and referConditions Requiring Service -
servicing to qualified service personnel under the following conditions:
When the power supply cord or plug is damaged.
If liquid has been spilled or objects have fallen into the product.
If the product has been exposed to rain or water.
If the product has been dropped or the cabinet has been damaged
If the product does not operate normally by following the operating instructions.
Adjust only those controls that are covered by the operating instructions. Improper
adjustment of other controls may result in damage and will often require extensive
work by a qualified technician to restore the product to its normal operation.
When the product exhibits a distinct change in performance. This indicates a need
for service.
3. When replacement parts are required, have the service techni-Replacement Parts -
cian verify that the replacements used have the same safety characteristics as the
original parts. Use of replacements specified by the product manufacturer can pre-
vent fire, electric shock, or other hazards.
4. Upon completion of any service or repairs to this product, ask theSafety Check -
service technician to perform safety checks recommended by the manufacturer to
determine that the product is in safe operating condition.
1.4 Use
1. Unplug the product from the wall outlet before cleaning. Do not use liquidCleaning -
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
2. When product is installed on a cart, product andProduct and Cart Combination -
cart combination should be moved with care. Quick stops, excessive force, and un-
even surfaces may cause the product and cart combination to overturn.
3. Never push objects of any kind into this product throughObject and Liquid Entry -
openings as they may touch dangerous voltage points or “short-out” parts that could
result in a fire or electric shock. Never spill liquid of any kind on the product.
4. For added protection of this product during a lightning storm, or when itLightning -
is left unattended and unused for long periods of time, unplug it from the wall outlet
and disconnect the antenna or cable system. This will prevent damage to the product
due to lightning and power line surges.
#LX400022; r.16694/30364; en-US 3
DNR400 Series Features
2
Features
Easy Connection and setup with 8 integrated PoE+ ports and auto-discovery of IP
Cameras
Full HD 1080P recording provides the most detailed picture and reliable identification
with selectable area digital zoom
120watt total PoE supports PoE+ (25watt max per camera)
Real-time recording in full HD per channel with cameras up to 5MP
200Mbps network bit rate (supports 48-8192kbps per camera)
Dual streaming (H.264/MJPEG)
Pentaplex operation - simultaneous View, Record, Playback, Backup & Remote
Monitoring
ONVIF 2.3 conformance ensures compatibility with popular industry IP cameras
Supports up to 5MP camera resolution
FLIR Cloud Quick & Secure Connect via QR code scan
HDMI / VGA simultaneous video output
FLIR secure DDNS service
RS-485 supports Pelco D & P PTZ
Audio I/O: 1 in - 1 out, Alarm I/O: 4 in - 2 out
Supports 2x SATA HDDs up to 4TB (8TB total), 2x USB 2.0 ports
Drive mirroring to second internal HDD
#LX400022; r.16694/30364; en-US 4
Basic Setup (DNR400 Series)
6
6.1 Step 1: Connect the IP Cameras
Option 1: Direct Connection to NVR
Connect cameras to the PoE Ports on the rear panel of the NVR using Cat5e or high-
er grade Ethernet cable. The cameras will appear on the NVR without any additional
configuration when the system starts up.
Connect IP cameras directly to PoE ports.
Option 2: Connect Cameras to Local Network
You can also connect your IP cameras to your local network for flexible installations. For
details, see 6.11 , page 11.Connecting Cameras to the Local Area Network (LAN)
6.2 Step 2: Connect the Mouse
Connect a USB mouse (included) to one of the ports.USB
6.3 Step 3: Connect the Ethernet Cable
Connect an Ethernet cable (included) to the port on the rear panel of the system.LAN
Connect the other end of the Ethernet cable to a router on your network.
6.4 Step 4: Connect the Monitor
Connect the included HDMI cable from the port to the TV or monitorHDMI
(recommended).
OR
#LX400022; r.16694/30364; en-US 8
Basic Setup (DNR400 Series)
6
Connect a VGA cable (not included) from the VGA port to the monitor.
1. VGA port.
2. HDMI port.
6.5 Step 5: Connect the Power Cable to Power the NVR
Connect the included AC power cable to the NVR and connect the other end to a
power outlet or surge protector. Then turn the power switch to to power on the NVR.l
At startup, the system performs a basic system check and runs an initial loading se-
quence. After a few moments, the system loads a live display view.
6.6 Step 6: Upgrade Firmware to Latest Version (if Available)
If a firmware upgrade is available, you will be asked to install it once the system starts up.
It is required to upgrade your system firmware and client software or mobile apps to the
latest version to enable remote connection to the system.
If a firmware upgrade is available:
1. After startup, a notification will appear asking you to upgrade the firmware. Click OK
to upgrade.
2. Enter the system user name (default: ) and password (default: ) andadmin 000000
click . Wait for the firmware update to complete. The system will restart once theOK
firmware has been upgraded.
WARNING
DO NOT POWER OFF THE SYSTEM OR DISCONNECT THE POWER CABLE DURING FIRM-
WARE INSTALLATION
6.7 Step 7: Verify Camera Image
Power on the cameras, and then verify the camera video quality before mounting the
cameras to a permanent location.
Mount the cameras under a sheltered location. Always verify the outdoor rating of your
camera before installing it in a permanent location.
6.8 Step 8: Set the Time
Set the system time and date for accurate video time stamps. Videos with inaccurate
times may not be valid as surveillance evidence.
For details on setting the system time, see 10 , page 23.Setting The Time
#LX400022; r.16694/30364; en-US 9
Basic Setup (DNR400 Series)
6
6.9 Default System Password & Port Numbers
CAUTION
By default, the system user name is and the password is . It is essential that you createadmin 000000
your own password. For details, see 14 , page 37.Managing Passwords and User Accounts
The system requires a user name and password to log in to the system remotely using a
computer or mobile device. After logging on remotely the first time, you will be asked to
create a custom password for the system.
Local system and remote connectivity (LAN & Internet) user name and password:
Username: admin
Password: 000000
Default ports for DDNS remote access:
Port (HTTP port)80
Port (Client port)35000
6.9.1 FLIR Cloud
This system features the exclusive FLIR Cloud™. This is a cloud service that allows you
to connect to your system over the Internet via a secure handshake with our servers. This
means you can easily connect to your system without requiring any network
configuration.
For details on setting up your system to connect to the Internet using FLIR
Cloud™:
See 16 Connecting to Your System Over the Internet on PC or Mac, page 72.
OR
See 18 Connecting to your System Using Smartphone or Tablet Apps, page 100.
Connectivity using FLIRs free DDNS service is also available, but requires the ports
listed above to be port forwarded on your router.
6.10 Quick Access to System Information
To quickly open a window that displays vital system information:
Right-click to open the Quick Menu and click . Enter the system user name (de-Info
fault: ) and password (default: ).admin 000000
OR
Press the button on the front panel.ENTER
OR
Press the button on the remote control.ENTER
NOTE
The QR code shown in the System Info screen can be scanned during mobile setup to enter the sys-
tem’s Device ID.
#LX400022; r.16694/30364; en-US 10
Basic Setup (DNR400 Series)
6
5. Click . The Status indicator turns green to show the camera is successfullyAdd
connected.
NOTE
If the Status indicator is red, click and update the info for your IP camera. Click to saveOK
changes.
6. Click to save changes.OK
NOTE
You can also add a camera to a specific channel by hovering the mouse over an empty channel in split-
screen view and clicking . Then double-click the camera you would like to add and right click to exit.
#LX400022; r.16694/30364; en-US 13
Remote Control
8
1. Power: Press and hold to power off the system. Press to power on.
2. :Playback controls
Pause/Play: In live view, press to enter playback mode. Press to play/pause
playback.
Reverse: Press to reverse playback/pause playback.
Fast: Press to increase playback speed.
Next: Press to skip to next video.
Previous: Press to skip to previous video.
Slow: Press for slow playback.
3. : In menus, press to go back / exit menus. In playback, press to return to live view.Esc
4. Directional keys:
: Press once to open the System Information screen; press twice to openEnter
the Navigation Bar. Press to confirm menu selections.
Press to move the menu cursor.
Press to change menu options.
5. : Press to switch between full-screen and split-screen layouts.Mult
6. Number keys:
: In live view, press to open channels in full-screen.1~0
In menus, press to input numbers or text input.
: Press to change input types.Shift
7. : Configure remote control address. See below for details.Add
8. : Press to open manual record menu.Rec
9. : Press to perform special functions in some menus.Fn
8.1 Setting the Remote Control Address
If you have more than one system, you can set up your remote control to pair with a spe-
cific system.
#LX400022; r.16694/30364; en-US 15
Remote Control
8
To set the remote control address:
1. Right-click and click Main Menu. Enter the system user name (default: ) andadmin
password (default: ).000000
2. Click and then click .Setting>General>General
3. Under Device No., enter the address number you would like to assign to the remote
control.
4. Click .OK
5. Using the remote control, press . Then enter the address number and pressAdd
Enter.
NOTE
When entering the address number using the remote, make sure that you press three digits. A sin-
gle-digit number should be preceded by two zeros. A two-digit number should be preceded by one
zero. For example, if you entered as the , you have to press then on the8 Device No. Add 008
remote.
#LX400022; r.16694/30364; en-US 16
Using the System
9
9.2 Using the Quick Menu
The Quick menu gives you access to the system’s key functions. To access the Quick
Menu, right-click the screen during live view.
The Quick Menu has the following options:
: Select a camera in full-screen or select a multi-channel display.View
Pan/Tilt/Zoom: Access controls for PTZ cameras (not included).
: Access zoom/focus controls for auto-focus cameras (not included).AutoFocus
: Configure image settings for cameras.Color Setting
: Opens the system information window.Info
: Click to start/stop sequence mode.Sequence
In sequence mode, the system will automatically cycle through connected cameras
every few seconds. A will appear to show that sequence mode is on.
Click the icon to pause sequence mode on the channel that is currently shown (icon
changes to ). Click again to resume sequence mode.
Right-click and select to return to normal viewing mode.Sequence
: Search/playback recorded video. See 12 , page 26.Search Search (Playback)
: Click to open the Record menu to select manual recordingManual Control Record
options. See 11.3 , page 24. ClickSetting up Scheduled or Manual Recording Alarm
Output to control alarm ouput devices (not included).
: Open the Device Search menu to manage IP cameras over the localDevice Search
network.
: Open the Main Menu. See 15 , page 41.Main Menu Using the Main Menu
9.3 Adjusting Camera Image Settings
Use the Camera menu to adjust image settings for your cameras.
To adjust image settings:
1. Right-click on the channel you would like to configure and select .Camera Setting
Enter the system password if prompted.
#LX400022; r.16694/30364; en-US 18
Using the System
9
1. Backspace.
2. Enter capital letters.
3. Confirm entry.
9.7 Adjusting Camera Zoom & Focus
Auto-focus cameras (not included) have a motorized lens. The motorized lens allows you
to control the zoom and focus settings using the menus on your system.
To adjust the camera’s zoom focus:
1. Double-click on the channel where the motorized lens camera is connected.
2. Right-click and then click . Log into the system using the admin accountAutoFocus
(default user name is and password is ).admin 000000
3. Adjust the zoom and focus using the following options:
Use the sliders to adjust the or settings for the camera.Zoom Focus
NOTE
Hover the mouse over the sliders and use the mouse wheel to adjust by 1% at a time.
Click the button to automatically focus the camera at the current zoomAutoFocus
level.
Click to return the camera to the default zoom and focus levels.Default
Click to refresh the settings shown on the system if someone has used theRefresh
manual lens controls on the camera.
4. Right-click to exit and save changes.
#LX400022; r.16694/30364; en-US 22


Produkt Specifikationer

Mærke: FLIR
Kategori: Overvågningskamera
Model: DNR408R3

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