Sonnet SOLO10G Manual

Sonnet Netværkskort/adapter SOLO10G

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Quick Start Guide

Mac® Compatibility

• Mac with Thunderbolt 3 ports

• macOS® 10.13.6+

• macOS Catalina compatible

Windows® Compatibility

• PC with Thunderbolt 3 ports

• 64-bit editions of Windows® 10, Version 1809 or later

Important Note: Windows computers require the latest BIOS and

Thunderbolt drivers to support this product. Check with your

computer manufacturer for update information.

Linux® Compatibility

• PC with Thunderbolt 3 ports

• Linux Kernel 5.0 or later

Thunderbolt 3 Connector—Plug this connector into one of your

computer’s Thunderbolt 3 ports (often indicated by a logo), or at the

end of a Thunderbolt device chain. Ports marked with the USB icon

( ) are NOT compatible.

Driver Information

For Mac users, the drivers required to support this product are

installed as part of macOS 10.13.6 and later; the Sonnet adapter is

ready for use when you power on your computer.

For Windows users, please go to www.sonnettech.com/support/kb/

kb.php. Navigate to and click the Solo10G Thunderbolt 3 Edition

link, and then click the Driver link. Locate, download, and install

the Windows drivers.

For Linux users, the drivers required to support this product are

installed as part of Linux Kernel 5.0 and later, though more current

drivers may be available: Go to www.sonnettech.com/support/kb/

kb.php, navigate to and click the Solo10G Thunderbolt 3 Edition

link, and then click the Driver link. If the listed Linux driver version

is later than the one installed in your system, download and install

the drivers.

Solo

G™ Thunderbolt™

Edition

10GBASE-T/NBASE-T® to Thunderbolt 3 Adapter

Solo10G Thunderbolt 3 Edition Description

1 – RJ45 (10GBASE-T/NBASE-T) Port

Connect a CAT 6A, CAT 6 or CAT 5e* cable between this port

and the switch’s or device’s RJ45 port.

2 – Link/Activity Indicator

This LED ﬂashes green to indicate a link is established between

the adapter and the switch, and ﬂashes yellow when the link is

training.

3 – Link Speed Indicator

When a link is established between the adapter and the switch,

this LED lights to indicate the link speed to the switch: green =

10Gb; yellow = 5Gb, 2.5Gb, 1Gb, or 100Mb.

* 10 Gb/s speed supported on CAT 6A and CAT 6 cabling at 100 and

55 meters, respectively. Lower speeds supported on CAT 5e and

better cabling at up to 100 meters. 5 Gb/s and 2.5 Gb/s link speed

support requires an NBASE-T (multi-Gigabit) compatible switch.

Support Note: This document was up to date at the time of

printing. However, changes to the

hardware or software may have occurred since then. Please check the

Sonnet website for the latest documentation.

1. Go to https://www.sonnettech.com/support/kb/kb.php

2. Navigate to and click the Solo10G Thunderbolt 3 Edition link.

3. Click the Manual link.

4. Click the Solo10G Thunderbolt 3 Edition Quick Start Guide [English]

link and then check the Document Version information. If the

version listed is later than this document (revision F), click the

Download Now button for the latest version.

Basic Configuration Information—macOS

With the Solo10G adapter connected to your computer and network

infrastructure, conﬁgure the adapter’s settings in the System

Preferences’ Network preferences panel. The adapter will be identiﬁed

as Thunderbolt Ethernet Slot x.

Performance Tuning Steps—macOS

Listed below are steps required to conﬁgure the Solo10G adapter for

maximum performance. Please note that to take advantage of these

settings, the switch or router to which the adapter is connected (and

every component in the path) must also support these features.

1. Open System Preferences, and then click Network. In

the Network preferences panel, click the Solo10G adapter

(Thunderbolt Ethernet, Slot x) in the left panel, and then click

Advanced; a new panel appears.

2. In the new panel, click Hardware. From the Conﬁgure drop-

down menu, select “Manually”. In the Speed drop-down menu,

leave the setting at or select “10GbaseT” (or “5000baseT” or

“2500baseT” if either is the top speed your network connection

supports). In the Duplex drop-down menu, select “full-duplex”

(not “full duplex, ﬂow-control”). In the MTU drop-down menu,

select “Jumbo (9000)” or select “Custom,” and then enter

“9000” in the box below.

3. When you’ve ﬁnished changing the settings, click OK.

4. Back in the main Network window, click Apply after you’ve

completed changing the settings.

Basic Configuration Information—Windows

Conﬁgure the Solo10G adapter’s settings using Windows Device

Manager. You may locate the device in the Network adapters

category, listed as Sonnet Solo 10G Thunderbolt 3 Edition.

First Time Use—Windows

The ﬁrst time you connect the Solo10G Thunderbolt 3 Edition

adapter to your computer, an Approve New Thunderbolt™ Devices

window will appear. From the drop-down menu select Always

Connect, and then click OK.

Basic Confiruration Information—Linux

The steps necessary to conﬁgure the Sonnet adapter with your

computer may vary based on the version of Linux running. Sonnet

recommends using whatever method or tools you would normally

use for conﬁguring any onboard ports.

Tips, General Information

5 Gb/s and 2.5 Gb/s Link Speed Support

The Solo10G supports 5 Gb/s and 2.5 Gb/s link speeds when used

with NBASE-T compatible (multi-Gigabit) switches, and connected

via CAT 5e (or better) cabling.

Solo10G May Become Very Warm While Operating

At times, the Solo10G may become very warm during operation;

this is normal and does not indicate a malfunction. Due to the

adapter’s design, its case may become very warm to the touch while

transferring very large ﬁles or transferring a large amount of data

over an extended period of time. The adapter may also operate at a

higher than expected temperature when connected to a long cable

run to the switch or storage system. Sonnet designed the Solo10G

so that its case radiates heat away from the electronic components

inside, ensuring they operate within a safe temperature range.

Solo10G Performance May Drop When Used With a Notebook

Running on Battery Power

When the MacBook Pro’s or MacBook Air’s battery level drops

below 20%, macOS will decrease Ethernet performance in order to

conserve battery life.

Audio Video Bridging (AVB) Support

The Solo10G supports AVB when used with AVB-compatible

(802.1Qav) switches.

Solo10G Requires a Thunderbolt 3 Port to Operate

The Solo10G T3E adapter is compatible with the Apple not

Thunderbolt 3 (USB-C) to Thunderbolt 2 adapter; the Sonnet adapter

requires more power than a Thunderbolt 2 connection can provide.

Support Note: In order to realize maximum 10Gbps

performance, the adapter’s duplex setting must be set to full-

duplex, and the MTU (frames) setting set to Jumbo (9000). For a large

frame to be transmitted intact from end to end, every component in

the path must support that frame size. The switches, routers, and NICs

from one end to the other must all support the same size of jumbo

frame transmission for a successful jumbo frame communication session.

Contacting Customer Service

The Sonnet Web site located at https://www.sonnettech.com has

the most current support information and technical updates. Before

contacting Customer Service, please check our Web site for the latest

updates and online support ﬁles, and check this Quick Start Guide

for helpful information.

Email support requests generally receive the fastest responses, and are

usually processed within a 24-hour period during normal business

hours, excluding holidays. When you contact Customer Service,

have the following information available so the customer service

staff can better assist you:

• Product name

• Computer model

• A System Report (macOS), or a Microsoft System Information

MSINFO32 (Windows) report (Windows), along with a description

of the issue(s) you are encountering with your device

If further assistance is needed, please contact Sonnet Customer

Service at:

E-mail: support@sonnettech.com

Tel: 1-949-472-2772

(Monday–Friday, 9 a.m.–5 p.m. Paciﬁc Time, excluding holidays)

Japan Customers

Contact Sonnet Customer Service Japan at:

E-mail: jp.support@sonnettech.com

Produkt Specifikationer

Mærke:	Sonnet
Kategori:	Netværkskort/adapter
Model:	SOLO10G
Bredde:	79.5 mm
Dybde:	114 mm
Højde:	27.2 mm
Vægt:	240 g
Brugervejledning:	Ja
Produktfarve:	Sort
Ethernet LAN-porte (RJ-45):	1
Driftstemperatur (T-T):	0 - 35 °C
Forbindelsesteknologi:	Ledningsført
Netværksstandarder:	IEEE 802.3az
Kabellængde:	0.5 m
Bæredygtighedscertifikater:	RoHS
Værtsgrænseflade:	Thunderbolt 3
Grænseflade:	Ethernet
Intern:	Ingen
Maksimal dataoverførselshastighed:	10000 Mbit/s
Maksimal driftstilstand:	100 m
Komponent til:	PC
Flowkontrol support:	Ja
Jumbo Frames support:	Ja
Wake-on-LAN klar:	Ja
Chipsæt:	Aquantia AQC-107S