
Before operating the unit, please read this manual thoroughly and 
retain it for future reference.
Refer to these numbers whenever you call upon your Sony dealer regarding 
To avoid electrical shock, do not open the cabinet. Refer 
servicing to qualified personnel only.
This installation should be made by a qualified service person and should 
conform to all local codes.
A readily accessible disconnect device shall be incorporated in the building 
WARNING (for Installers only)
Instructions for installing the equipment.
After the installation, ensure the connection is capable of supporting five 
times the weight of the equipment downwards.
The rating label is located underneath the Top unit.
For safety reasons, do not connect the LAN port to any network devices that 
might have excessive voltage.
Caution for U.S.A. and Canada
The SNC-RH164/RS86N/RS84N operates on 24 V AC.
In the USA, these products shall be powered by a UL Listed Class 2 Power 
In Canada, these products shall be powered by a CSA Certified Class 2 Power 
Caution for other countries
The SNC-RH164/RS86P/RS84P operates on 24 V AC.
Use a power supply rated 24 V AC which meets the requirements for 
SELV (Safety Extra Low Voltage) and complies with Limited Power Source 
according to IEC 60950-1 second edition.
For customers in the U.S.A. (SNC-RH164/RS86N/RS84N only)
This device complies with Part 15 of the FCC Rules. Operation is subject 
to the following two conditions: (1) This device may not cause harmful 
interference, and (2) this device must accept any interference received, 
including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits 
for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits 
are designed to provide reasonable protection against harmful interference 
when the equipment is operated in a commercial environment. This 
equipment generates, uses, and can radiate radio frequency energy and, if 
not installed and used in accordance with the instruction manual, may cause 
harmful interference to radio communications. Operation of this equipment 
in a residential area is likely to cause harmful interference in which case the 
user will be required to correct the interference at his own expense.
You are cautioned that any changes or modifications not expressly approved 
in this manual could void your authority to operate this equipment.
All interface cables used to connect peripherals must be shielded in order to 
comply with the limits for a digital device pursuant to Subpart B of Part 15 of 
For customers in Canada (SNC-RH164/RS86N/RS84N only)
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du 
For the customers in Europe
The manufacturer of this product is Sony Corporation, 1-7-1 Konan, Minato-
ku, Tokyo, 108-0075 Japan.
The Authorized Representative for EMC and product safety is Sony 
Deutschland GmbH, Hedelfinger Strasse 61, 70327 Stuttgart, Germany. 
For any service or guarantee matters please refer to the addresses given in 
separate service or guarantee documents.
For the customers in Europe, Australia and New Zealand
This is a Class A product. In a domestic environment, this product may cause 
radio interference in which case the user may be required to take adequate 
In the case that interference should occur, consult your nearest authorized 
This apparatus shall not be used in the residential area.
The electromagnetic fields at specific frequencies may influence the picture 
Do not lift the camera by the cable.
If you find condensation when you open the package, turn on the power after 
the condensation disappears.
Since the service is Internet-based, there is a risk that the image or audio you 
are monitoring can be viewed or used by a third-party via the network. You 
should keep in mind that the images or audio you are monitoring may be 
protected by privacy and other legal rights, and the responsibility for making 
sure you are complying with applicable laws is yours alone.
Access to the images and audio is protected only by a user name and the 
password you set up. No further authentication is provided nor should you 
presume that any other protective filtering is done by the service.
SONY IS NOT RESPONSIBLE, AND ASSUMES ABSOLUTELY NO LIABILITY TO YOU 
OR ANYONE ELSE, FOR SERVICE INTERRUPTIONS OR DISCONTINUATIONS OR 
EVEN SERVICE CANCELLATION. THE SERVICE IS PROVIDED AS-IS, AND SONY 
DISCLAIMS AND EXCLUDES ALL WARRANTIES, EXPRESS OR IMPLIED, WITH 
RESPECT TO THE SERVICE INCLUDING, BUT NOT LIMITED TO, ANY OR ALL 
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR 
PURPOSE, OR THAT IT WILL OPERATE ERROR-FREE OR CONTINUOUSLY.
Security configuration is essential for wireless LAN. Should a problem 
occur without setting security, or due to the limitation of the wireless LAN 
specifications, SONY shall not be liable for any damage, loss of recorded data 
Always make a test recording, and verify that it was recorded successfully. 
SONY WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND INCLUDING, BUT NOT 
LIMITED TO, COMPENSATION OR REIMBURSEMENT ON ACCOUNT OF FAILURE 
OF THIS UNIT OR ITS RECORDING MEDIA, EXTERNAL STORAGE SYSTEMS OR 
ANY OTHER MEDIA OR STORAGE SYSTEMS TO RECORD CONTENT OF ANY TYPE.
Always verify that the unit is operating properly before use. SONY WILL NOT 
BE LIABLE FOR DAMAGES OF ANY KIND INCLUDING, BUT NOT LIMITED TO, 
COMPENSATION OR REIMBURSEMENT ON ACCOUNT OF THE LOSS OF PRESENT 
OR PROSPECTIVE PROFITS DUE TO FAILURE OF THIS UNIT, EITHER DURING THE 
WARRANTY PERIOD OR AFTER EXPIRATION OF THE WARRANTY, OR FOR ANY 
If you lose data by using this unit, SONY accepts no responsibility for 
The images taken by the system using this device can identify individuals 
and thus they fall under “personal information” stipulated in the “Act on the 
Protection of Personal Information”. Please handle the video data appropriately 
Information recorded using this product may also be “personal information”. 
Upon disposal, transfer, repair, or any other occasion where this product or 
storage media is passed on to a third party, practice due care in its handling.
Operating or storage location
Avoid operating or storing the camera in the following locations.
Extremely hot or cold places (Operating temperature: −40°C to +50°C [−40°F 
Close to sources of strong magnetism
Close to sources of powerful electromagnetic radiation, such as radios or TV 
Locations subject to vibration or shock
Locations where radiation or X-rays are emitted
Near the outdoor unit of an air conditioner or any other place where drastic 
temperature changes may occur (this may cause clouding of the dome cover)
Locations subject to steam or high humidity
Locations subject to strong wind, such as high places
Locations where corrosive gas or flammable gas is emitted, or where salt 
To prevent heat buildup, do not block air circulation around the camera.
Always turn off the power when carrying.
When transporting the camera, repack it as originally packed at the factory or 
in materials of equal quality.
Always connect the ground cable before connecting the power cable to the 
When removing the ground connection, always disconnect the power cable 
from the main power supply.
Check that the ground cable is correctly and securely connected before use.
Ensure that the dome cover is installed facing perpendicularly downward 
Humidity when installing the device
Install this device under low humidity condition. Otherwise the dome cover may 
cloud up during operation.
This device is equipped with a built-in heater, which automatically turns on if the 
internal temperature is significantly low. Note that, in some environments, the 
heater may not melt snow or frost on the dome cover.
Starting and closing under low temperature
When started under temperature conditions of −10°C (14°F) or below, the 
camera system may not start operating immediately after start-up. In such a 
case, the heater starts and raises the internal temperature, starting the camera 
system. It may take about two hours for the camera system to start streaming 
If the unit is turned off in an ambient temperature of 0°C (32°F) or below, 
condensation may occur in the dome cover, which may take some time 
to clear after turning the unit on again. In order to prevent the prolonged 
condensation, it is recommended that to leave this unit powered on for a short 
term recess, in that environment.
Use a soft, dry cloth to clean the external surfaces of the camera. Stubborn 
stains can be removed using a soft cloth dampened with a small quantity of 
detergent solution, then wipe dry.
Do not use volatile solvents such as alcohol, benzene or thinners as they may 
damage the surface finishes.
Please consult the store of purchase or authorized Sony dealer if there were 
Laser beams may damage image sensors. You are cautioned that the surface of 
image sensors should not be exposed to laser beam radiation in an environment 
where a laser beam device is used.
Data on the CF Memory Card may be damaged or deleted in the following cases. 
Sony  is  not  responsible  for  compensation  for  damage  or  lost  earnings  due  to 
If you remove the CF Memory Card from this device or turn off the power while 
the CF Memory Card is being accessed.
If the CF Memory Card is subject to shock.
When the lifetime of the CF Memory Card expires.  
(Lifetime may shorten significantly, depending on its use.)
If the CF Memory Card is not set or inserted properly.
Phenomena Specific to Image Sensors
The following phenomena that may occur in images are specific to image 
sensors. They do not indicate a malfunction.
Although the image sensors are produced with high-precision technologies, fine 
white flecks may be generated on the screen in rare cases, caused by cosmic rays, 
This is related to the principle of image sensors and is not a malfunction.
The white flecks especially tend to be seen in the following cases:
- when operating at a high environmental temperature
- when you have raised the gain (sensitivity)
- when using the slow shutter
Vertical smear (SNC-RS86N/RS86P/RS84N/RS84P only)
When an extremely bright object, such as a strong spotlight or flashlight, is 
being shot, vertical tails may be produced on the screen, or the image may be 
When fine patterns, stripes, or lines are shot, they may appear jagged or flicker.
About the Supplied Manuals
Installation Manual (this document)
This Installation Manual describes the names and functions of parts and controls 
of the Network Camera, gives connection examples and explains how to set up 
the camera. Be sure to read the Installation Manual before operating.
User’s Guide (stored in the CD-ROM)
The User’s Guide describes how to set up the camera and how to control the 
camera via a Web browser.
After installing and connecting the camera correctly, operate referring to this 
The supplied CD-ROM disc includes the User’s Guides for this unit (Japanese, 
English, French, German, Spanish, Italian and Chinese versions) in PDF format.
The Adobe Reader Version 6.0 or higher must be installed on your computer in 
order to use the User’s Guide stored in the CD-ROM disc. 
If Adobe Reader is not installed, it may be downloaded from the following URL: 
Reading the manual in the CD-ROM
1 Insert the CD-ROM in your CD-ROM drive.
  A cover page appears automatically in your Web browser. 
If it does not appear automatically in the Web browser, double-click on the 
index.htm file on the CD-ROM.
2 Select and click on the manual that you want to read.
  This opens the PDF file of the manual. 
Clicking an item in the Table of Contents allows you jump to the relevant 
The files may not be displayed properly, depending on the version of Adobe 
Reader. In this case, install the latest version, which you can download from 
the URL mentioned in “Preparations” above.
If you have lost or damaged the CD-ROM, you can purchase replacement. 
Contact your Sony service representative.
Adobe and Acrobat Reader are trademarks of Adobe Systems Incorporated in the 
United States and/or other countries.
This product is equipped with a Smartphone viewer.
With Smartphone viewer, you can display an image from a network camera, pan, 
tilt and zoom that camera, on your smartphone.
For more details, see “Smartphone viewer User’s Manual” at the following URL:
http://www.sony.net/ipela/snc
Location and Function of Part
The wire rope is used for fall-prevention.
This slot is used for the optional SNCA-CFW5* Wireless Card or recommended 
Insert the SNCA-CFW5* card into the optional Wireless LAN Antenna  
SNCA-AN1 and the optional Outdoor Antenna Cable Kit SNCA-CW5 to extend 
the communicable distance by wireless LAN.
Insert the CF card with its top side facing outward of the unit.
For inquires regarding verified CF memory cards, contact your authorized 
*  SNCA-CFW5, SNCA-AN1 and SNCA-CW5 are not available in some 
countries and areas. For details, contact your authorized Sony dealer.
Press the lever to remove the CF card from the CF card slot.
This label shows the name of device and its electric rating.
  Camera connection terminal
Connect to the camera connection terminal of the top unit.
This switch returns the setting of the device to the factory default setting.
1.  Move the INIT switch in the direction indicated by 
2.  Turn on power and wait 1 minute. After the initialization is completed, the 
3.  Check that the camera has started and turn off the power to remove 
4. Move the INIT switch back to its original position.
Resetting the device removes all customized settings. It is recommended 
that users save the settings as necessary. Instructions on how to save 
settings are available in the User’s Guide.
The reset switch should always be returned to its original position. 
Otherwise your device is reset to its factory default setting whenever it is 
  Camera connection terminal
Connect to the camera connection terminal of the camera.
  Serial communicable I/O (Input/Output) cable (5 pin)
Provides a serial communicable port.
Use the supplied connection harness 5-pin to connect.
  Alarm I/O (Input/Output) cable (9 pin)
Provides four sensor inputs and two alarm outputs.
Use the supplied connection harness 9-pin to connect.
  LAN (network) cable (RJ45)
Connect to a 10BASE-T or 100BASE-TX network using a network cable 
  Line output terminal (minijack, monaural)
Connect to a speaker with a built-in amplifier.
  Microphone input terminal (minijack, monaural)
Connect a commercially available microphone.
Outputs a composite video signal. 
  AC IN 24 V (power input) terminal
Connect to the 24 V AC power supply system.
(continued on the reverse side)
 2009 Sony Corporation    Printed in China