4-199-273- (1)18
Network Camera
Installation Manual
Before operating the unit, please read this manual thoroughly and 
retain it for future reference.
SNC-DH120/DH220/DH120T/DH220T 
SNC-EM520/EM521/ZM550/ZM551
Owner’s Record
The model and serial numbers are located on the bottom. Record these numbers 
in the spaces provided below.
Refer to these numbers whenever you call upon your Sony dealer regarding this 
product.
Model No.   Serial No. 
Overview
This Installation Manual gives instructions for multiple types of Network Cameras: 
SNC-DH120/DH220/DH120T/DH220T are PoE-type HD models, SNC-EM520/
EM521 are PoE-type SD models, and SNC-ZM550/ZM551 are HD model IPELA 
HYBRID cameras.
WARNING
To reduce a risk of fire or electric shock, do not expose this 
product to rain or moisture.
To avoid electrical shock, do not open the cabinet. Refer 
servicing to qualified personnel only. 
WARNING
This installation should be made by a qualified service person and should 
conform to all local codes.
IMPORTANT
The nameplate is located on the bottom.
Power Supply
Caution for U.S.A. and Canada (SNC-ZM550/ZM551)
The Model operates on 24 V AC or 12 V DC.
The Model automatically detects the power.
In the USA, this product shall be powered by a UL listed Class 2 Power Supply 
Only.
In Canada, this product shall be powered by a CSA Certified Class 2 Power Supply 
Only.
Caution for other countries (SNC-ZM550/ZM551)
The SNC-ZM550/ZM551 operates on 24 V AC or 12 V DC.
The SNC-ZM550/ZM551 automatically detects the power.
Use a power supply rated 24 V AC or 12 V DC which meets the requirements 
for SELV (Safety Extra Low Voltage) and complies with Limited Power Source 
according to IEC 60950-1.
CAUTION for LAN port
For safety reason, do not connect the LAN port to any network devices that might 
have excessive voltage.
CAUTION for LAN port (SNC-DH120/DH220/DH120T/
DH220T/EM520/EM521)
The LAN port of this unit is to be connected only to the devices whose power 
feeding meets the requirements for SELV (Safety Extra Low Voltage) and complies 
with Limited Power Source according to IEC 60950-1.
Use IEEE802.3af standard compliant devices.
For customers in the U.S.A.
This device complies with Part 15 of the FCC Rules. Operation is subject to the 
following two conditions: (1) This device may not cause harmful interference, 
and (2) this device must accept any interference received, including 
interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for 
a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are 
designed to provide reasonable protection against harmful interference when the 
equipment is operated in a commercial environment. This equipment generates, 
uses, and can radiate radio frequency energy and, if not installed and used in 
accordance with the instruction manual, may cause harmful interference to radio 
communications. Operation of this equipment in a residential area is likely to 
cause harmful interference in which case the user will be required to correct the 
interference at his own expense.
You are cautioned that any changes or modifications not expressly approved in 
this manual could void your authority to operate this equipment.
All interface cables used to connect peripherals must be shielded in order to 
comply with the limits for a digital device pursuant to Subpart B of Part 15 of FCC 
Rules.
For customers in Canada
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du 
Canada.
For the customers in Europe
The manufacturer of this product is Sony Corporation, 1-7-1 Konan, Minato-ku, 
Tokyo, Japan.
The Authorized Representative for EMC and product safety is Sony Deutschland 
GmbH, Hedelfinger Strasse 61, 70327 Stuttgart, Germany. For any service or 
guarantee matters please refer to the addresses given in separate service or 
guarantee documents.
For the customers in Europe, Australia and New Zealand
WARNING
This is a Class A product. In a domestic environment, this product may cause radio 
interference in which case the user may be required to take adequate measures.
In the case that interference should occur, consult your nearest authorized Sony 
service facility.
This apparatus shall not be used in the residential area.
ATTENTION
The electromagnetic fields at specific frequencies may influence the picture of the 
unit.
Notes on Use
Before Use
If you find condensation when you open the package, turn on the power after the 
condensation disappears.
Remove the static electricity before operation or when touching the inside parts of 
the camera.
Data and security
You should keep in mind that the images or audio you are monitoring may be 
protected by privacy and other legal rights, and the responsibility for making sure 
you are complying with applicable laws is yours alone. 
Access to the images and audio is protected only by a user name and the password 
you set up. No further authentication is provided nor should you presume that any 
other protective filtering is done by the service. Since the service is Internet-based, 
there is a risk that the image or audio you are monitoring can be viewed or used by 
a third-party via the network.
SONY IS NOT RESPONSIBLE, AND ASSUMES ABSOLUTELY NO LIABILITY TO YOU OR 
ANYONE ELSE, FOR SERVICE INTERRUPTIONS OR DISCONTINUATIONS OR EVEN 
SERVICE CANCELLATION. THE SERVICE IS PROVIDED AS-IS, AND SONY DISCLAIMS 
AND EXCLUDES ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE 
SERVICE INCLUDING, BUT NOT LIMITED TO, ANY OR ALL IMPLIED WARRANTIES 
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR THAT IT WILL 
OPERATE ERROR-FREE OR CONTINUOUSLY.
Always make a test recording, and verify that it was recorded successfully. 
SONY WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND INCLUDING, BUT NOT 
LIMITED TO, COMPENSATION OR REIMBURSEMENT ON ACCOUNT OF FAILURE OF 
THIS UNIT OR ITS RECORDING MEDIA, EXTERNAL STORAGE SYSTEMS OR ANY OTHER 
MEDIA OR STORAGE SYSTEMS TO RECORD CONTENT OF ANY TYPE.
Always verify that the unit is operating properly before use. SONY WILL NOT 
BE LIABLE FOR DAMAGES OF ANY KIND INCLUDING, BUT NOT LIMITED TO, 
COMPENSATION OR REIMBURSEMENT ON ACCOUNT OF THE LOSS OF PRESENT 
OR PROSPECTIVE PROFITS DUE TO FAILURE OF THIS UNIT, EITHER DURING THE 
WARRANTY PERIOD OR AFTER EXPIRATION OF THE WARRANTY, OR FOR ANY OTHER 
REASON WHATSOEVER.
If you lose data by using this unit, SONY accepts no responsibility for restoration of 
the data.
Personal information
The images taken by the system using this device can identify individuals and thus 
they fall under “personal information” stipulated in the “Act on the Protection of 
Personal Information”. Please handle the video data appropriately according to law.
Information recorded using this product may also be “personal information”. Upon 
disposal, transfer, repair, or any other occasion where this product or storage media 
is passed on to a third party, practice due care in its handling.
Operating or storage location
Do not shoot an extremely bright object (an illumination, the sun, etc.). Also, avoid 
operating or storing the camera in the following locations, as these can be a cause of 
a malfunction.
Extremely hot or cold places (Operating temperature: -10°C to +50°C [14°F to 
122°F])
Exposed to direct sunlight for a long time, or close to heating equipment (e.g., near 
heaters)
Close to sources of strong magnetism
Close to sources of powerful electromagnetic radiation, such as radios or TV 
transmitters
Locations subject to strong vibration or shock
Humid or dusty locations
Locations exposed to rain
Locations under the influence of fluorescent light or reflection of a window
Under an unsteady light (the image will flicker.)
Ventilation
To prevent heat buildup, do not block air circulation around the camera.
Power supply (SNC-DH120/DH120T/DH220/DH220T/EM520/
EM521)
The power of this model is supplied by network cable.
Use the network cable UTP, category-5.
Damage to the network cable may result in fire or electric shock.
Transportation
Always turn off the power when carrying.
When transporting the camera, repack it as originally packed at the factory or in 
materials of equal quality.
Cleaning
Use a blower to remove dust from the lens.
Use a soft, dry cloth to clean the external surfaces of the camera. Stubborn stains 
can be removed using a soft cloth dampened with a small quantity of detergent 
solution, then wipe dry.
Do not use volatile solvents such as alcohol, benzene or thinners as they may 
damage the surface finishes.
Note on laser beams
Laser beams may damage image sensors. You are cautioned that the surface of image 
sensors should not be exposed to laser beam radiation in an environment where a laser 
beam device is used.
Phenomena Specific to Image Sensors
The following phenomena that may occur in images are specific to image sensors. 
They do not indicate a malfunction.
White flecks
Although the image sensors are produced with high-precision technologies, fine 
white flecks may be generated on the screen in rare cases, caused by cosmic rays, etc.
This is related to the principle of image sensors and is not a malfunction.
The white flecks especially tend to be seen in the following cases:
- when operating at a high environmental temperature
- when you have raised the gain (sensitivity)
- when using the slow shutter
Aliasing
When fine patterns, stripes, or lines are shot, they may appear jagged or flicker.
About the Supplied Manuals
Installation Manual (this document)
This Installation Manual describes the names and functions of parts and controls 
of the Network Camera, gives connection examples and explains how to set up the 
camera. Be sure to read the Installation Manual before operating.
The pictures of SNC-DH120T are mainly used in explanatory examples.
User’s Guide (stored in the CD-ROM)
The User’s Guide describes how to set up the camera and how to control the camera 
via a Web browser.
After installing and connecting the camera correctly, operate referring to this User’s 
Guide.
Using the CD-ROM Manuals
The supplied CD-ROM disc includes the User’s Guides for this unit in PDF format.
Preparations
The Adobe Reader Version 6.0 or higher must be installed on your computer in order 
to use the guides stored in the CD-ROM disc. 
Note 
If Adobe Reader is not installed, it may be downloaded from the following URL:  http://
www.adobe.com/
Reading the manual in the CD-ROM
1 Insert the CD-ROM in your CD-ROM drive.
  A cover page appears automatically in your Web browser. 
If it does not appear automatically in the Web browser, double-click on the 
index.htm file on the CD-ROM.
2 Select and click on the manual that you want to read.
  This opens the PDF file of the manual. 
Clicking an item in the Table of Contents allows you jump to the relevant 
page.
Notes 
The files may not be displayed properly, depending on the version of Adobe 
Reader. In this case, install the latest version, which you can download from the URL 
mentioned in “Preparations” above.
If you have lost or damaged the CD-ROM, you can purchase replacement.  Contact 
your Sony service representative.
Smartphone viewer
This product is equipped with a Smartphone viewer.
With Smartphone viewer, you can display an image from a network camera, pan, tilt 
and zoom that camera, on your smartphone.
For more details, see “Smartphone viewer User’s Manual” at the following URL:
http://www.sony.net/ipela/snc
 Location and Function of Part
The figure shows the camera without the dome casing.
Side  
Cable   is not connected when the unit comes from the factory.
  Power input/output cable (supplied, factory-connected) (SNC-ZM550/ZM551)
Connect to a AC 24 V/DC 12 V power supplying device.
The screws on the connector tip at the end of the cable can be used to attach an 
extension cable.
  I/O (Input/Output) cable (supplied) (SNC-DH120T/DH220T/EM521/ZM551)
This cable is provided with a sensor input and an alarm output.
The wires of the cable control the following signals.
Color of wire Name
Red Sensor In +
White Sensor In – (GND)
Black Alarm Out 1 +
Yellow Alarm Out 1 –
Brown Unused
Green Unused
  For details on each function and required settings, see the User’s Guide stored 
in the supplied CD-ROM.
 For the wiring, see “Connecting the I/O cable.”
  Camera head holder
  Lens
  BNC cable (supplied, factory-connected) (SNC-ZM550/ZM551)
Outputs SLOC (IP coaxial transfer) signals and video signals.
  LAN cable (RJ-45) (supplied and connected to the camera at the factory) (SNC-
DH120/DH120T/DH220/DH220T/EM520/EM521)
Use the network cable (UTP, category-5) for network communications and PoE* 
power supply.
 See “Connect to the Network” for connection.
(* PoE: The acronym for Power over Ethernet. IEEE 802.3af standard compliant 
devices.)
  Wiring cover
When you wire indoors, remove this cover and feed the cables through it.
Caution
Take care not to trap the cables between the camera and the ceiling or the wall. If 
the cable is trapped, it may cause a fire or electric shock due to breaking.
Inside  
  Camera unit
  EXT CTRL (external control input/output) connector  
(SNC-DH120T/DH220T/EM521/ZM551)
Connect the supplied I/O cable to this connector.
  SLOC (IP coaxial transfer/video output) port (VIDEO OUT) (SNC-ZM550/
ZM551)
Connect the supplied BNC cable.
Use this port when connecting the unit to a network using a coaxial cable. 
When using a composite signal, set the network connection change switch to 
LAN.
Also use this port to output composite video signals from this unit.
A connection to compatible equipment is necessary when connecting to a 
network using a coaxial cable.
For connection details, refer to the instruction manuals of the equipment on 
the receiving end.
Note
The output analog image may not display correctly, depending on the 
video format and image size settings.
The image may not display properly in the horizontal and/or vertical 
plane.
The image may be reduced.
  Network connection change switch (SNC-ZM550/ZM551)
Use this switch to change between a network connection to a LAN (network) 
port (RJ-45) and a network connection using a coaxial cable.
  NTSC/PAL switch
Switching the video output. 
  ZOOM/FOCUS switch
Use this switch to adjust lens’ zoom and focus. Slide the switch lever to select 
the desired function.
[W] WIDE: Zoom out
[T] TELE: Zoom in
[N] NEAR: Focus on a nearby subject
[F] FAR: Focus on a distant subject
  MONITOR output jack
Output the composite video signal from the camera.
Monitor out is used when you adjust the angle of view. After usage, 
disconnect the video cable.
Notes
Do not connect to the video cable until the POWER indicator lights up.
SNC-DH120/DH120T/DH220/DH220T/EM520/EM521:
Be aware that the system performance may be influenced, if monitor 
out is set to on. Be sure to set it to off and disconnect the video cable 
when you do not use it.
When using this jack, turn on monitor out in the system settings. After 
usage, turn the setting off and disconnect the video cable.
  For details on system settings, see the User’s Guide.
  Reset switch
To reset the camera to the factory default settings, hold down this switch with 
a point and supply the power to the camera.
  Camera head fixing screw
First loosen the screw and face the camera head to the desired direction, then 
tighten the screw to fix it.
  Easy Focus button
Press this button to automatically adjust the focus easily.
  Camera installation hole (2 positions)
Make sure to tighten the screws securely when installing the camera.
  LAN (network) port (RJ-45)
Connect the supplied LAN cable.
  AC/ DC (power input) terminal (SNC-ZM550/ZM551)
Connect the supplied power input cable.
  NETWORK indicator (Green/Orange)
The indicator lights up or flashes when the camera is connected to the 
network. The indicator is off when the camera is not connected to the 
network. When 100BASE-TX is connected, the indicator turns green. When 
10BASE-T is connected, the indicator turns orange.
The indicator also turns green when SLOC (IP coaxial transfer) is selected. 
(SNC-ZM550/ZM551)
  POWER indicator (Green)
When the power is supplied to the camera, the camera starts checking the 
system. If the system is normal, this indicator lights up.
(continued on the reverse side)